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The Union Hotel
The Union Hotel
cars parked in front of a building, The Union Hotel in Durban
a living room filled with furniture and a large window, The Union Hotel in Durban
Lobby, The Union Hotel in Durban
Interior view, The Union Hotel in Durban
Interior view, The Union Hotel in Durban

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6.7

Good

553 reviews

553 reviews

See map
See map

6.6

Good

Location rating score

Popular neighborhood
Excellent for walking
Walkable places
Tilt
240 m
Springbuck Art & Jewellers
300 m
Medwood Gardens
320 m
Durban Natural Science Museum
330 m
Old Court House Museum
350 m
Popular landmarks
uShaka Wet 'n Wild
1.8 km
uShaka Marine World
2.0 km
Suncoast Casino
2.5 km
Big Rush Urban Adrenaline
3.1 km
Durban Botanic Gardens
3.1 km
Closest landmarks
Consulate of Italy
250 m
Consulate of India
290 m
Workshop
410 m
Durban Exhibition Centre
430 m
Cool Runnings - fishing
430 m

The Union Hotel

182/186 dr pixley kaseme street, Durban City Center, Durban, South Africa, 4001 - See map

Strategically situated in Durban City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous uShaka Marine World.

Highlights

Located in heart of Durban

Check-in [24-hour]

Inside city center

320 meters to Durban Natural Science Museum

970 meters to the beach

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Golf course [on-site]

Casino

Laundry service

Room service

Your dates are popular among travelersUsers are booking a place in Durban every 7 minutes on Agoda.com
Value for money5.3
Location rating6.6
Nearest airportKing Shaka International Airport (DUR)
Distance to airport28.8 km

Rooms available at The Union Hotel

Standard
...
  • Room size: 18 m²/194 ft²
  • Smoking allowed
  • 1 double bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does The Union Hotel provide laundry services?

Yes! The Union Hotel offers laundry service at your convenience for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

Is car parking available at The Union Hotel?

The Union Hotel has car park nearby with charges applied for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What bars are nearby The Union Hotel?

While remaining at The Union Hotel, enjoy your evening or night out at Club 330, Joe Kool’s, and ThunderRoad Rock Diner to get the most out of your nightlife.

What public parks are nearby The Union Hotel?

While staying at The Union Hotel, enjoy your early morning or evening stroll at nearby park which include Snake Park, Isle of Capri Pleasure Cruises, and Carpendale Park.

How many rooms does The Union Hotel have?

The Union Hotel has a total of 58 rooms.

What was the average room rate for The Union Hotel been in the past month?

The typical room rate for The Union Hotel in the past month is 546.75 ZAR, compared to city's average of 1093.69 ZAR.

In which languages can The Union Hotel's employees communicate?

The Union Hotel can converse up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the average rating that past Couples' have given to The Union Hotel?

Past couple travelers that have stayed at this property have given The Union Hotel an average rating of 6.1. You can look up on more detailed customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the nearest train, metro, or bus station to The Union Hotel?

The closest train, metro, or bus station is Mount Vernon, 10476.42 m away from The Union Hotel.

What famous shopping places are close by The Union Hotel?

Shopping options in The Union Hotel’s Durban City Center neighborhood include Victoria St Market.

What time is check-in and check-out at The Union Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified time frame may be charged an additional fee.

What is the closest airport to The Union Hotel?

The nearest airport to The Union Hotel is Margate Airport, 130.0 km away.

See map

Explore the neighborhood

What people love about The Union Hotel

  • 8

    Very good
    Cleanliness

    "It was good and clean, the stuff welcome us with hospitality."

    Simphiwe

    |

    January 7, 2022

  • 10

    Exceptional
    Location

    "It is clean and not far from the main beach"

    Tshepo

    |

    January 24, 2020

  • 9.2

    Exceptional

    "A budget hotel, yet beautiful inside"

    Winile

    |

    September 15, 2020

Property ranking|Compared to 1,463 Durban properties
See all rankings
Location score
6.6/10
Service score
5.6/10
Cleanliness score
5.9/10
Value for money score
5.3/10
Better than
92
%
of Durban properties
Better than
92
%
of Durban properties
Better than
92
%
of Durban properties
Better than
91
%
of Durban properties
Overall rating:

6.7

Good
553 reviews
Cleanliness
5.9
Facilities
4.8
Location
6.6
Read all reviews >
More about The Union Hotel

More about The Union Hotel

The Union Hotel

See the best of Durban with a stay at The Union Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The Union Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Durban. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at The Union Hotel guarantee a comfortable stay for all travelers. Some rooms at The Union Hotel are equipped with air conditioning for your convenience. The hotel also offers instant tea in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.


Dining and things to do

A night in at the hotel's casino can be as fun as a night out with your travel companions.
The Union Hotel offers unique recreational opportunities for all guests. Don't forget to explore the hotel's easily accessible beach. Have some easy fun without traveling far, while playing golf course on site at The Union Hotel.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 95% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Durban.

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Amenities and facilities

Review score
Facilities

4.8

Languages spoken
  • English
  • French
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Golf course [on-site]
Cleanliness and safety
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Salon
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Taxi service
Available in all rooms
  • Accessible by stairs
  • Accessible vanities
  • Adapter
  • Air conditioning
  • Closet
  • Complimentary tea
  • Free bottled water
  • Internet access – wireless
  • Linens
  • Mirror
  • Private bathroom
  • Shower
  • Smoke detector
  • Smoking allowed
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Walk-in shower

Food and dining

Breakfast options
  • Halal
  • Full English/Irish

Location

182/186 dr pixley kaseme street, Durban City Center, Durban, South Africa, 4001
Good
Location

6.6

Airports
  • King Shaka International Airport (DUR)
    28.8 km
  • Pietermaritzburg Airport (PZB)
    65.7 km
Public transportation
  • Durban Railway Station
    1.5 km
  • Berea Road
    1.7 km
Hospital or clinic
  • Sparspot Pharmacy
    750 m
Shopping
  • Victoria St Market
    1.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • uShaka Wet 'n Wild
    1.8 km
  • uShaka Marine World
    2.0 km
  • Suncoast Casino
    2.5 km
  • Big Rush Urban Adrenaline
    3.1 km
  • Durban Botanic Gardens
    3.1 km
  • Moses Mabhida Stadium
    3.4 km
  • Mitchell Park Zoo
    4.2 km
  • Umgeni River Bird Park
    5.2 km
  • The Valley of a 1000 Hills
    27.0 km
Nearby landmarks
  • Tilt
    240 m
  • Consulate of Italy
    250 m
  • Consulate of India
    290 m
  • Springbuck Art & Jewellers
    300 m
  • Medwood Gardens
    320 m
  • Durban Natural Science Museum
    330 m
  • Old Court House Museum
    350 m
  • Art Gallery
    380 m
  • City Hall
    380 m
  • Municipal Library
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
The property
  • Number of rooms 58

Reviews of The Union Hotel from real guests

Provided by verified guests of Agoda
5.6
/
10
Review score
Cleanliness5.9
Facilities4.8
Location6.6
Service5.6
Value for money5.3
High score for Durban
Rating
9+ Exceptional (2)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (11)
Time of the year
Mar - May (3)
Jun - Aug (2)
Sep - Nov (4)
Dec - Feb (6)

Show reviews that mention 

Showing 15 verified guest comments
10.0
Exceptional
Tshepo from South Africa
Family with teens
Deluxe Double Room
Stayed 1 night in January 2020

Best and just the best”

It is clean and not far from the main beach

Reviewed January 24, 2020

See room deals

9.2
Exceptional
Winile from South Africa
Couple
Deluxe Double Room
Stayed 1 night in September 2020

Great ”

a budget hotel, yet beautiful inside

Reviewed September 15, 2020

See room deals

8.0
Excellent
Simphiwe from South Africa
Group
Standard
Stayed 1 night in January 2022

Hotel”

It was good and clean, the stuff welcome us with hospitality.

Reviewed January 07, 2022

See room deals

6.0
Zimasa from South Africa
Couple
Standard
Stayed 1 night in March 2021

Above average”

I was hurt when I saw that they didn't put the soap in our room, rather than that everything was perfect

Reviewed March 20, 2021

See room deals

5.2
Nompumelelo from South Africa
Couple
Standard
Stayed 1 night in October 2021

No towels”

Beautiful place but we waited for towels the whole day until next day in morning quiet ridiculous the receptionist lady's attitude worse!!!

Reviewed October 08, 2021

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3.6
Sindisiwe from South Africa
Solo traveler
Standard
Stayed 1 night in April 2022

Acceptable”

A smile when meeting someone at reception would have been nice, but unfortunately people were busy with other things, towel issue, I only got them in the morning when I went down

Reviewed April 13, 2022

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2.0
Mbali from South Africa
Couple
Standard
Stayed 1 night in June 2022

Not neat”

I myself did not like the place when ewi got there they show me 2 rooms to pick from 1st was dirty full of paint on furniture 2nd room which i pick unknowingly toilet was full of used tissue i think the plumbing had an issue linen was full of stains had to ask another one the sofa bed that was in the room was full of dust and sperm marks very dirty wouldn't recommend to anyone i know

Reviewed June 08, 2022

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2.0
omasen from South Africa
Couple
Standard
Stayed 1 night in September 2022

Acceptable”

Worst I've been in

Reviewed December 22, 2022

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2.0
Brighton from South Africa
Couple
Standard
Stayed 1 night in December 2020

Acceptable”

Not a good place to be i would never ever go there anymore

Reviewed December 24, 2020

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2.0
Indrasena from South Africa
Business traveler
Standard
Stayed 2 nights in January 2020

Acceptable”

Don't waste time staying at this hotel

Reviewed January 15, 2020

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4.0
Bavuyile from South Africa
Family with teens
Standard
Stayed 2 nights in January 2019

The hotel is okay however it has very poor service, there is no care at all. ”

To be specific..... On arrival there were no clean towels in the room.... I had to hastle for the towels.... They promised to bring them to the room.... They never did and I had to go hustle again.... I had to wait more than 5hours on my arrival to get clean towels. Again the shower had no door.... So showering was uncomfortable, and most of the hotel staff is unfriendly.... I wouldn't stay at the hotel again..... However the hotel is at a convinient place, easy to move around from there.

Reviewed January 12, 2019

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6.4
Good
Nomsa from South Africa
Couple
Standard
Stayed 3 nights in August 2018

Never had towels, shower caps till we left the place”

Rooms get cleaned so late, you want relax afternoon you find they are only cleaning the rooms you have to wait on the corridors while they are cleaning.

Reviewed August 16, 2018

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4.8
Mrs
Couple
Standard
Stayed 1 night in April 2019

Shower was leaking so much that it made the room wet as well. The room was not 100% clean ”

The room has a flat screen tv. Please fix the shower.

Reviewed April 27, 2019

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5.6
Raiye from South Africa
Couple
Standard
Stayed 2 nights in January 2019

it is a very good place at a very cheap price”

good value for money

Reviewed January 14, 2019

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5.2
Lethukuthula from South Africa
Couple
Standard
Stayed 2 nights in October 2018

Bh”

Bb

Reviewed November 06, 2018

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