9.1
Exceptional
/10
(689 reviews)See what guests said
See map
9.3

Exceptional

Location rating score

Exceptional location - 1.7 kilometers from city center
Parking
Available
Popular landmarks
Tod's 30 m
Wise Kids 70 m
Hong Kong Records 80 m
Giga Sports 90 m
Pacific Custom Tailors 100 m
Vivienne Tam 100 m
Kent & Curwen 100 m
Kelly & Walsh 100 m
Great Food Hall 100 m
King & Country 100 m
Nearby landmarks
Victoria Peak (The Peak) 1.75 km
Hong Kong Skyline 1.81 km
Tsim Sha Tsui East 2.36 km
Victoria Harbour 2.62 km
Ocean Park Thrill Mountain 4.78 km
Nan Lian Garden 7.93 km
Hong Kong Disneyland 13.46 km
Lantau Island 23.14 km
Ngong Ping 360 23.49 km
Tian Tan Buddha (Big Buddha) 27 km
The Upper House

"We really appreciated the furniture, fittings, size and view from our room and the thoughtful items left for us in the room."

Asheefa - January 13, 2020
Studio 70 Harbour View - Bed The Upper House
Lobby The Upper House
Lobby The Upper House
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Removed from saved list
Free Wi-Fi

The Upper House

Pacific Place, 88 Queensway, Admiralty, Hong Kong Central, Hong Kong, Hong Kong - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
Mind - Body
Yoga room
  • 180 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money8.5
Distance to city center0. Km
Location rating9.3
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport25.7 km

Rooms available at The Upper House

Exceptional
Room comfort & quality
9.5
The Upper House Harbour View Suite
The Upper House Harbour View Suite
...
  • Room size: 114 m²/1227 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Studio 80 Island View
Studio 80 Island View
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio 70 Harbour View
Studio 70 Harbour View
...
  • Room size: 68 m²/732 ft²
  • Harbor view
  • 1 king bed
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Studio 80 Harbour View
Studio 80 Harbour View
...
  • Room size: 78 m²/840 ft²
  • Partial sea view
  • 1 king bed
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Studio 70 Island View
Studio 70 Island View
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Upper Suite
Upper Suite
...
  • Room size: 114 m²/1227 ft²
  • 1 king bed
Enter dates to see prices
The Upper House Harbour View Suite
The Upper House Harbour View Suite
...
  • Room size: 114 m²/1227 ft²
Enter dates to see prices
Weekend Escape - Studio 70 with Island View
Weekend Escape - Studio 70 with Island View
...
  • Room size: 68 m²/732 ft²
  • 1 king bed
Enter dates to see prices
Twin Studio 80 Island View
Twin Studio 80 Island View
...
  • Room size: 78 m²/840 ft²
  • 2 single beds
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Upper Suite with Harbor View
Upper Suite with Harbor View
...
  • Room size: 114 m²/1227 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Upper House?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Upper House?

The Upper House is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1200 HKD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Upper House has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 800 HKD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at The Upper House?

The Upper House does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about The Upper House

  • 10.0
    Exceptional
    Staff 

    "Upon arrival and right throughout my stay, the staff were exceptional."

    Maria

    |

    June 6, 2018

  • 8.8
    Excellent

    "Just relaxing locationand place if in business you can get work done."

    thomas

    |

    November 30, 2018

  • 8.8
    Excellent

    "At night the restaurant is relaxing and atmosphere is positive."

    thomas

    |

    November 30, 2018

Property ranking|Compared to 1,231 Hong Kong properties
See all rankings
Service score
9.4/10
Cleanliness score
9.6/10
Room comfort score
9.5/10
Room size
83 sqm.
Better than
99
%
of Hong Kong properties
Better than
99
%
of Hong Kong properties
Better than
99
%
of Hong Kong properties
Bigger than
99
%
of Hong Kong properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
9.1
Exceptional
689 reviews
Cleanliness
9.6
Facilities
8.9
Location
9.3
Read all reviews >
What travelers say they love:
Loved the tour of the rooms and accommodation followed by a ...
thomas from Australia
Business traveler
More about The Upper House

More about The Upper House

Designed for both business and leisure travel, The Upper House is ideally situated in the Hong Kong Admiralty Area, one of the city's most popular locales. This 5-star hotel commands an excellent location and provides access to the city's biggest attractions. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to AMC Pacific Place and the Hong Kong General Chamber of Commerce. The Upper House offers impeccable service and all the essential amenities to invigorate travelers. Disabled facilities, babysitting service, a restaurant, room service, and a bicycle rental service are just a few of the facilities that set this property apart from other hotels in the city. Experience high quality room facilities including Wi-Fi internet access, air conditioning, a television, non smoking rooms, and a mini bar to help you recharge after a long day. The hotel's host of recreational offerings ensures you have plenty to do during your stay. The Upper House is a smart choice for travelers to Hong Kong, offering a relaxed and hassle-free stay every time.

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Most talked about facilities

View
5 mentions
Swimming Pool
4 mentions
Housekeeping
3 mentions
Breakfast
2 mentions

What they offer

9.6
Exceptional

"The hotel offers me a very warming and nice birthday surpris..."

Nga

|

June 28, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian

Restaurants on site

Cafe Gray Deluxe
Cuisine:European
Menu:Buffet

Nearby restaurants

Chinese cuisine
Chinese cuisine
Empire Hotel
430 m Chinese
Greenwood Restaurant
710 m Chinese
Tsui Hang Village (New World Tower)
1.0 km Chinese
American cuisine
American cuisine
Triple O's Hong Kong
90 m American, Fast food
Westwood Carvery
1.2 km American, Steakhouse
The Diner
1.3 km American, Diner
Asian cuisine
Asian cuisine
Garden Cafe (Conrad Hong Kong)
70 m Asian, Chinese, Japanese
Man Ho Chinese Restaurant
90 m Asian, Chinese, Vegetarian
Zen
90 m Asian, Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Upper House from real guests

Overall rating
9.1
Exceptional
From 689 reviews
9.5Cleanliness
9.5Room comfort and quality
9.4Location
Agoda Reviews (356)Booking.com Reviews (333)
Rating via Agoda9.1
/
10
Exceptional
Cleanliness9.6
Facilities8.9
Location9.3
Room comfort and quality9.5
Service9.4
Value for money8.5
High score for Hong Kong
Rating
9+ Exceptional (85)
8-9 Excellent (31)
7-8 Very Good (12)
6-7 Good (4)
<6 Below Expectation (3)
Time of the year
Mar - May (31)
Jun - Aug (21)
Sep - Nov (32)
Dec - Feb (51)
Don't miss out!Properties in Hong Kong are being booked every minute!
All guests (356)
All room types
All languages

Show reviews that mention 

Showing 135 verified guest comments
12345
8.8
Excellent
Geraldine from Hong Kong
Couple
Studio 70 Island View
Stayed 1 night in May 2020

Staycation”

The Upper House is perfect place for a mini getaway. We were upgraded from Studio 70 (City View) to Studio 80 (Harbor View). The view captured Hong Kong in an essence: city in a jungle. We loved the room decor, which was cozy and homey. I would have liked a firmer bed but it was still acceptable. Hotel also provided us with firmer pillows upon request. The bath and rain shower were amazing. I still remember relaxing in the bath in the morning whilst rain was pouring outside. Bathroom amenities were not my favorite though. It would be nice to have aromatherapy products to make it more of a spa-like experience. There is a maxi bar with unlimited soft drinks, juice and snacks. Snacks were not particularly exciting: almonds, M&Ms, Milano chocolate biscuits etc. Hotel also provided a complimentary chocolate birthday cake - it was delicious. All in all, I would recommend staying in the Upper House. You can also look at the staycation packages, which has some great offers.

Reviewed June 14, 2020
10.0
Exceptional
Lee from South Korea
Solo traveler
Stayed 2 nights in June 2015

My favorite hotel”

Spacious room, high quality room service food, and kindness of hoteliers

Everything was perfect! Services such as room upgrade, in-room check-in, high quality room service food, and constant room cleaning made our stay happy and comfortable. Especially, the kindness of the Upper House hoteliers was very impressive. I will definitely come back on our next trip to Hong Kong.

Reviewed June 24, 2015
10.0
Exceptional
Larry from United States
Couple
Studio 70 Island View
Stayed 4 nights in February 2018

Exceptional Stay”

First and foremost the Staff were above exceptional and catered personally to all our needs at all times. Recommendations of restaurants, things to see and do around Hong Kong were alway above expectations. Special mention to Renee, Melina, Kaylee, Ronald and Coley and thanks for making our stay so memorable. The rooms are beautiful and the bathroom amazing. Great view especially from the bar on the top floor. We have travelled to many places around the world and this hotel and staff are at the top of our list. Will definitely stay there again.

Reviewed February 27, 2018
10.0
Exceptional
Maria from Australia
Business traveler
Studio 70 Island View
Stayed 4 nights in June 2018

Excellent staff, great location & modern, clean facilities”

Upon arrival and right throughout my stay, the staff were exceptional. The location was great and the facilities were clean and up to date. Would highly recommend The Upper House to stay at when in Hong Kong

Reviewed June 06, 2018
9.6
Exceptional
Simon
Couple
Studio 70 Harbour View
Stayed 2 nights in October 2017

Upper House delight”

This is rated the best hotel in Hong Kong and we saw why. Magnificent designer room (we had a harbour view 70) excellent service - sending us detail on good local restaurants before we arrived was wonderful. The hotel is pricey, but you definitely get what you pay for. The views from the room were superb and nice touches like free mini bar (for everything except wine and spirits) and excellent espresso machine. We did not want to leave.

Reviewed November 05, 2017
10.0
Exceptional
David from United States
Solo traveler
Studio 70 Island View
Stayed 3 nights in November 2019

5 Star experience”

Beautiful hotel, spacious rooms, mesmerizing views. outstanding service all around from Hotel Management and Guest Experience team.... thank you again for the great restaurant recommendations and street advice during what was an interesting times period in Hong Kong The bar at Café Gray on the 49th floor was amazing. Looking forward to a return visit.

Reviewed November 24, 2019
9.6
Exceptional
Chris from United States
Business traveler
Studio 80 Island View
Stayed 3 nights in August 2016

Upper House”

Just a phenomenal stay. Made a dreary trip to Hong Kong refreshing. The bar is phenomenal, quaint, with excellent drinks. The staff were ever helpful and knowledgeable about fantastic finds in the area. My room was, for me top 2 of all time. Lighting, snacks, the waterfall shower - It was just what you would expect on holiday. The bed was bigger than my California king and waking up to the harbor / HK skyline was magnificent.

Reviewed September 04, 2016
8.3
Excellent
Sonia from Australia
Solo traveler
Studio 70 Island View
Stayed 2 nights in November 2013

Amazing!”

Location luxury bar with view

So glad to have stayed here, amazing rooms with luxurious bathroom. Spacious with views of skyline. Bar with a view. Staff were great. Centrally located in best part of Hong Kong at pacific place. Stroll to peak tram and Hong Kong park. Only downside is that hotel does not have a pool. For these rates I would prefer a hotel with a pool and spa. Would stay again budget allowing.

Reviewed February 26, 2014
8.0
Excellent
Jack from Canada
Family with young children
Studio 70 Island View
Stayed 2 nights in January 2017

Stylish Design, Professional Service, and Great Location”

Upper House is one of the 3 House Brands (the other 2 are Opposite House in Beijing and Temple House in Chengdu) of the Swire Group and Upper house is the best! Pros: Very stylish and modern design. Down to detail care and service from the extremely friendly staff. Very spacious and clean room with gorgeous mountain view and harbor view. Tasteful restaurant offers delicious western food and spectacular view of the Kowloon Peninsular. The hotel was right above the Pacific Place shopping mall with easy access to numerous shops, restaurants, supermarkets, and grocery stores. Shangri-La HK Hotel, JW Marriot HK Hotel and Conrad HK Hotel are all within 5-minute walking distance from the Upper House. Cons: There is no elevator on the ground floor. We had to take the escalator to the 1st floor to take the elevator. We travelled with a baby. The baby must be taken out from the stroller every time we get in and out of the hotel. There is no Chinese restaurant. We found it hard to find supplementary food for our baby in the hotel. Conclusion: A very stylish, high end, luxury boutique hotel that is more suitable for a business travel or a romantic vacation than a family travel with young children. Will come back again but most unlikely with a baby.

Reviewed February 02, 2017
8.8
Excellent
Yan from China
Couple
Studio 70 Harbour View
Stayed 1 night in December 2018

nice room design ”

Stayed here on the last day of 2018 so we can watch the firework show in the room. Requested a higher floor when I booked the room, however, I was given the lowest floor (38). Don’t know if it’s because there are no higher floor available or it’s because I haven’t stayed at upper house before. Staff didn’t explain. Booked this hotel because I have stayed in Temple House in Chengdu and totally love it. Upper house has a different style, more modern. size of the room is quite big in HongKong. The design makes you feel comfortable. The breakfast tastes good and the view is amazing.

Reviewed January 03, 2019
9.6
Exceptional
Michael from Thailand
Group
Studio 80 Island View
Stayed 2 nights in October 2017

Expensive, but worth it”

This is a great property, and they really know how to treat their guests. I booked this for my wife, and she had a wonderful weekend in Hong Kong with her girlfriends. They felt pampered at the property, and the room was spacious and outfitted with a great complimentary minibar.

Reviewed November 02, 2017
10.0
Exceptional
Jasper from United Kingdom
Couple
Studio 70 Harbour View
Stayed 2 nights in November 2018

Perfect Home Base to explore HK delights”

Upper House was a wonderful ‘home away from home.’ The staff was very helpful in assisting us with all of our requests, whether it be arranging a taxi during peak hours or booking a restaurant. We made full use of the information package consisting of art highlights in the city & details of the Dragaon’s Back hike which Kingston, the staff in charge of us, kindly prepared for us. We also enjoyed the personal touches like leaving cookies & milk in the room on our last night and giving us a box of chocolates on the day of our departure. 😊 Thank you and we hope to back again.

Reviewed November 11, 2018
7.7
Very good
Maria from United States
Solo traveler
Studio 70 Harbour View
Stayed 2 nights in February 2014

Nice Specialty Hotel but overpriced ”

Modern, Large Bathroom, Free snacks

The hotel was very nice with modern design. Check-in area is a bit small. The rooms are decent size with bathroom the same size as the room which is great for people who enjoy bathrooms. They give you free snacks and drinks which is a nice perk, however wouldn't call it that much of a value since the value of the snacks is almost insignificant compared to the price of the room. The main complaint I would have is the quality of the bed and pillows cannot compare to 5 star hotels even though the price is above some of the other 5 star hotels in Hong Kong.

Reviewed March 17, 2014
9.6
Exceptional
JOO from South Korea
Solo traveler
Studio 70 Island View
Stayed 2 nights in January 2019

The best hotel in HK”

Great location. A place where everything is perfect! And above all, the biggest hotel room I’ve ever seen in Hong Kong! Soooooooo nice!

Reviewed January 21, 2019
9.3
Exceptional
naoyuki from Japan
Couple
Studio 70 Harbour View
Stayed 2 nights in March 2015

One of the best in HK”

Room interior design is quite stylish, especially I personally liked spacious bath room with nice view. Restaurant is also good. The quality services will make your stay comfortable.

Overall, it was good. If you place more focus on interior design and staff services quality, Upper House will be the best choice in HK. If you would like enjoy the great view of Victoria Harbour, I still think Four Seasons would be better because it is located just in front of the Harbour. Given Upper House is located in Skyscrapers busy area in Admiralty, Harbour view is relatively limited.

Reviewed March 30, 2015
8.0
Excellent
Sandy from Australia
Couple
Studio 70 Harbour View
Stayed 2 nights in January 2019

Massage Spa salon needed to hold the title of best hotel in Hong Kong ”

Great hotel, good room, good location, but ....... Why not a massage or spa belongs to Upper House would be perfect. They only have in room massage , not ideal for customer who enjoy massage or facial at the hotel salon. It is odd to ask the customer to walk over to either JW, Conrad, Shangri-La to enjoy Massage at other hotel.

Reviewed January 14, 2019
8.8
Excellent
Eddie
Couple
Studio with Views
Stayed 3 nights in October 2018

Modern hotel with spacious room. Great service. ”

We had a great stay at The Upper House. Service was amazing. Checking in was efficient. The friendly staff, Louis. Brought us to our room. We had a good chat in the elevator and he even offered to arrange for a car to send us to our dinner venue. The same guy check us out. He was really friendly and efficient. If i must pick on something, i think such beautiful hotel could probably use a bigger check in counter. Other than that, everything was great. We will be back.

Reviewed October 25, 2018
9.6
Exceptional
Justina from Hong Kong
Group
Studio 70 Island View
Stayed 1 night in February 2020

Worth to go”

Excellent customer service. Staff are friendly and helpful. I’ve longed for staying The Upper House! Spacious room with modern design. What a view! Thank you! I’d definitely come back! :)

Reviewed February 09, 2020
8.8
Excellent
Chung from Hong Kong
Couple
Studio 70 Harbour View
Stayed 1 night in November 2020

Excellent”

Staff in Upper house are so friendly and helpful! Especially a manager call K Ma! Fully explain the details and facilities in our room, very polite, caring, frontline staff pick up room service call within a minute, very effective

Reviewed November 19, 2020
9.7
Exceptional
HOKYIP from Hong Kong
Couple
Stayed 1 night in May 2015

Peter”

good memories

many good memories in upper house my last time to meet a girl in my life I will remember this moment forever

Reviewed May 25, 2015
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