2015
Excellent 8.5
Based on 17240 reviews

Recent customer comments

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Excellent



based on 17240 reviews
  • Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.1
  • Food/Dining 7.8
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Hung from Hong Kong
Groups
Bella Suite - two queen beds
Stayed 1 night in June 2016
Family stay
Location is nearby taipa market which is the key attractive attribute, but thereis too crowded inside the hotel especially bus terminal and mall.
Reviewed July 02, 2016

Hanafi from Indonesia
Families with older children
Bella Suite
Stayed 1 night in June 2016
nice jumbo hotel
Nice Jumbo hotel with super crowded for mall visitor mixed up with hotel guest. Actually we booked for 4 adult, that supposed hotel provided service for 4 adult just like towel, pillow, dental kits, etc, but we have to ask them for anything.
Reviewed July 02, 2016

Uday from India
Families with young children
Royale Suite - one king bed
Stayed 1 night in June 2016
Holiday vacation
fantastic stay.
Reviewed July 02, 2016

Sonia from Indonesia
Families with older children
Bella Suite - two queen beds
Stayed 1 night in June 2016
over price, bad service old 5 stars hotel
The hotel is too crowded as 5 stars hotel. We had to queue for half an hour only to check in. The facilities are quite old. The sofa had some staint. Very bad service. We paid for 4 people but only get 2 towels. Called the room service 3x but they didn't sent the towel until the next day we checked out. Will not return to this hotel.
Reviewed July 01, 2016

vamsi from India
Couples
Royale Suite - one king bed
Stayed 3 nights in June 2016
Nothing except Hotel
Hotel is Good, Casino is bad
Reviewed July 01, 2016

HO from Singapore
Couples
Bella Suite - two queen beds
Stayed 2 nights in June 2016
Not bad..good for first timer.
Very friendly staffs. Centrally located with lots of shops n foodcourt.
Reviewed June 30, 2016

YACHIN from Taiwan
Groups
Royale Suite - one king bed
Stayed 2 nights in June 2016
Bad maintainence, not worthy to stay
Room is ok but bad maintainence for bathroom
Reviewed June 30, 2016

JANE from United States
Groups
Royale Suite - one king bed
Stayed 3 nights in January 2016
HUGE
Nice decors, good service. A hotel that is connected to a casino. Easy to get lost but over all it is a good value for money.
Reviewed June 30, 2016

Lee from Malaysia
Families with older children
Bella Suite - two queen beds
Stayed 1 night in June 2016
Great hotel that worth the money
Clean and big room, convenient where shops, casino, and restaurants can easily be found in the hotel.
Reviewed June 29, 2016

Paulina from Singapore
Groups
Royale Suite - one king bed
Stayed 3 nights in June 2016
Very near to the macau airport. The room was fantastic and very spacious.
Very near to the macau airport. The room was fantastic and very spacious.
Reviewed June 29, 2016


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