2015
Excellent 8.5
Based on 17217 reviews

Recent customer comments

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Excellent



based on 17217 reviews
  • Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room comfort and quality 8.7
  • Service 8.7
  • Value for money 8.1
  • Food and dining 7.8
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Wang from Malaysia
Family with young children
Stayed one night in November 2013
Luxury, spacious 5star hotel!
room, facilities, dining
excellent 5 star hotel with shopping convenience. the only problem is too big inside and we need to walk a lot from 1 place to another, have to stay at least 2 nights then only can finish walk around in the surrounding buildings.
Reviewed December 02, 2013
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cheryl from Singapore
Family with older children
Bella Suite - two queen beds
Stayed one night in November 2013
Great stay
Huge room with comfy beds. Nothing to complain about the room
Reviewed December 02, 2013
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Kyle from Australia
Solo traveler
Bella Suite - two queen beds
Stayed 5 nights in November 2013
Amazing Place - Lacking Personality
Impressive, Boxing, World Class
Went to watch the Pacquiao Fight. Although the Buildings are very impressive and it is a fun place, it lacks personality... The people just Gamble and there isnt much interaction. Hard to find a Bar with Atmosphere. Although the Arena was great and it is a spectacle i would not recomenend a long stay. Maybe only 2 or 3 days.
Reviewed December 02, 2013
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Utain from Thailand
Family with young children
Royale Suite - one king bed
Stayed 2 nights in November 2013
Comfort room, good foods, and shopping
Luxury hotel , many shops and lots of restaurants
Reviewed December 02, 2013
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Utain from Thailand
Family with young children
Bella Suite - two queen beds
Stayed 2 nights in November 2013
Comfort stay, good food and fastastic surrounding
Large room, many shops , casino
Reviewed December 02, 2013
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Lee from Hong Kong
Couple
Stayed 2 nights in November 2013
Good hotel with very bad service
Large room,good location but bad service
Reviewed December 02, 2013
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Tan from Malaysia
Family with older children
Bella Suite - two queen beds
Stayed one night in November 2013
Spacious room & convenient location
Shopping, entertainment, spacious
Definitely worth for paying the rate compare to other hotels in macau.
Reviewed December 02, 2013
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Radeepan from United States
Solo traveler
Bella Suite - two queen beds
Stayed 2 nights in November 2013
Above average all around as expected...
Casino; Restaurant Selection; Room Size and Quality
As expected the room was large and very clean, though slightly dated. Restaurant selection and facilities (pool, gym, etc.) were all great. Gambling was consistently good, though I was disappointed to learn that they had closed their poker room. Staff service was solid throughout the entirety of the hotel (check-in/out, room service, casino, etc.).
Reviewed December 01, 2013
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Jerene from Singapore
Couple
Royale Suite - one king bed
Stayed one night in November 2013
Superb service, Huge rooms
Huge and beautiful rooms, Many shopping areas, Awesome customer service
Stay was good, one of the best luxury hotels in Macau. Checking in was fast and efficient. Staff were also friendly and helpful. There were many shopping and dining places as well. Many shuttle buses to other casinos/hotels are also available. Only drawback that it was located quite far from the city & touristy area.
Reviewed December 01, 2013
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melianthasari from Indonesia
Group
Royale Suite - one king bed
Stayed one night in November 2013
Macau is venetian. Nothing else!
Casino, Shopping, Huge hotel
i love this hotel, venetian hotel is everything you need in Macau. The Casino, the shopping mall, the Gondola.. the price is little bit expensive but its worth it with all the facility.
Reviewed December 01, 2013
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