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About this property

Description

Conveniently located in Bangkok, The Vertical Suite is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Paradise Park Mall, Seacon Square, Train Night Market Srinakarin.

Take advantage of a wealth of unrivaled services and amenities at this Bangkok hotel. Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, convenience store, 24-hour front desk are just a few of the facilities that set The Vertical Suite apart from other hotels in the city.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, desk, provided to help guests recharge after a long day. The complete list of recreational facilities is available at the hotel, including hot tub, fitness center, sauna, indoor pool, steamroom. The Vertical Suite is an ideal place of stay for travelers seeking charm, comfort and convenience in Bangkok.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Sauna
  • Steamroom
  • Swimming pool [indoor]

Dining, drinking, and snacking

  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Room service

Services and conveniences

  • ATM
  • Concierge
  • Daily housekeeping
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Thai
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 12:00 PM
Number of Floors: 16
Number of Restaurants: 1
Number of Rooms : 64
Room Voltage: 220
Year Hotel Built: 2012
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Recent customer comments

Filter by traveler type
Very good



based on 136 reviews
  • Cleanliness 7.7
  • Facilities 7.3
  • Location 7.4
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for money 7.8
  • Food/Dining 6.2
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Carlo from Australia
Family with young children
1 Bedroom Suite
Stayed 4 nights in March 2016
Vertical Suite
Staff , room size , location
Great
Reviewed March 25, 2016

robert from United Kingdom
Family with young children
1 Bedroom Suite
Stayed one night in September 2015
Massive suite
Huge suite. Great shopping directly over the road. Nice hotel.
Reviewed March 11, 2016

Meike from Canada
Family with older children
2 Bedroom Suite
Stayed one night in December 2015
Dirty, Luke warm showers, out of the way bad staff
We rented a 2 bedroom suite and at the first look the design and rooms look all right. But with closer look it was very dirty! Walls, countertops, showers and floors were not cleaned well and all interiors we well used, scratched and old. After our initial let down we we looking forward to a nice shower.... But the water was Luke warm. When we complained they told us the water is hot and we should not have a problem... The staff was unfriendly and very much not helpful. The washing machine broke as well and only food at the breakfast buffet was bad.... We stayed in many different hotels from no stars to 5 stars and this was definitely a bad let down and NOT a 4 star! It is also far away from the centre ( 50min with no traffic and 2hr with traffic) and no sky train access. Not a good choice for a stay in Bangkok!
Reviewed January 02, 2016

CHUN-YU from Taiwan
Business traveler
1 Bedroom Suite
Stayed 4 nights in November 2015
good location for local life
quiet and comfort
the hotel location is not in city centre, so not really convenient for sight-seeing travellers but as for business trip, location is good shopping mall is opposite, convenient store is downstairs and there are some restaurants traditional massage is in 15-20mins walking distance or Health Land is not far (by taxi, or walking in 20mins) somehow they also have slightly change breakfast menu everyday And it is very convenient for early flight (around 20~30 mins to airport, 200baht)
Reviewed November 19, 2015

Teck from Singapore
Family with young children
2 Bedroom Suite
Stayed 2 nights in November 2015
Nice place and easy to locate.
Near the Railway Night market, Seacon Sqyare and Paradise Mall.
Reviewed November 18, 2015

Lynda from United States
Business traveler
1 Bedroom Suite
Stayed 2 nights in November 2015
Gave them a second shot and it was not improved
Location was convenient for me, rooms are decent
So I gave them a terrible review based on my previous experience, but given their location to my business meetings I stayed again (2 weeks between stays). I checked in late, was not give any breakfast coupons for my stay although it was included, it's fine since the food is mediocre. I placed my do not disturb on and it was completely ignored, before 8am my phone began ringing incessantly. Given that I traveled across the world it would have been nice to get some sleep. I was also contacted by the Sales Manager about my previous review and as "their" idea of courtesy I was offered a rate for a future stay which was higher than the published rate on Agoda. So I took a screen shot and sent it to the lady who also continually called on my 2nd morning in addition to housekeeping. took days to respond and said she would have to check on the rate and would get back to me. She did not do so in a timely manner, I had a few days outside BKK visiting friends and would be back and wanted to see if she would match the rate I sent her which would have made the conclusion of my trip easier. The property is alright if you know your way around or want to be near Seacon Square, HaHa or Paradise Park, it is not close to BTS but taxis are readily available. The staff while pleasant is intrusive and could work on how to provide a solid customer experience. I definitely won't stay again. I highly recommend you choose another hotel.
Reviewed November 18, 2015

Anja from Germany
Business traveler
1 Bedroom Suite
Stayed 2 nights in November 2015
Spacious rooms but breakfast choices very limited
Easy To get a Taxi, near shopping center, large rooms
Reviewed November 14, 2015

Chin from Malaysia
Business traveler
2 Bedroom Suite
Stayed 6 nights in November 2015
poor internet
ok food, acceptable service and quiet room
The worst experience with Internet which is very erratic, cutting off and on again. Not sure why but I hope hotel can improve it
Reviewed November 08, 2015

Songsuda from Thailand
Couple
1 Bedroom Suite
Stayed 3 nights in October 2015
Good
Spacious, friendly,
Good
Reviewed November 01, 2015

Lynda from United States
Business traveler
1 Bedroom Suite
Stayed one night in October 2015
Terrible manager
The rooms are quite sizable. The convenience to shopping. The wifi speed
The property itself is fair enough. The rooms are a bit tired but ok. The negatives: The Manager on duty for most of my stay treated me quite rudely and was absolutely unapologetic for lying about the washer/dryer in my room. The combo machine did not dry and 3 staff members later. 24+ hours of waiting for resolution I ended up leaving with a load of sopping wet clothes. If he had told me that the dryer didn't work perhaps I could have hung my clothes but no. At a minimum the hotel should have dried my clothes free of charge since it advertises a washer/dryer and mine didn't work. No apology and no compensation of any sort not a free dinner or anything. He couldn't have cared less and this very reason is why I will not stay again when I go back in a months time. The remaining staff was very nice and tried to be helpful but the manager was awful my entire time for no reason. The included breakfast is typical, nothing special but nice to have if you are in a pinch. The other odd thing is the rooms have a microwave/coffee pot/full size refridgerator etc. not a single spoon, plate or anything to make use of those items. The towels are SOOOOO OLD and lastly there is only hot water in the sinks (bathroom/kitchen) the bath/shower are cold only
Reviewed October 16, 2015



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