The Victoria Hotel

The Victoria Hotel

Estrada do Arco No. 118, Macau City, Macau, Macau
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Deluxe The Victoria Hotel
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     The Victoria Hotel

    The Victoria Hotel Reviews

    6.7
    Good
    /10
    (1194 reviews)See what guests said
    6.0
    Review score

    "Close to city center, nice quiet area."

    Dunstan

    -

    April 11, 2016

    Things you’ll love about The Victoria Hotel

    Things you'll love

    • Air conditioning

    • Blackout curtains

    • Laundry service

    • Safety deposit boxes

    Good
    Location
    6.7
    See map
    Popular
    Nearby
  • Monte Forte (Fortaleza do Monte)1.59 km
  • Ruins of St Paul's Church1.61 km
  • Historic Centre of Macau1.92 km
  • St. Dominic's Church1.94 km
  • Senado Square2.04 km
  • Macau Museum2.41 km
  • A-Ma Temple3.19 km
  • Macau Tower Convention and Entertainment Centre3.59 km
  • City of Dreams Casino6.99 km
  • Venetian Macao Casino7.02 km
  • This property is in high demand!

    Booked 14 times since yesterday

    Value for money7.0
    Distance to city center3.3 km
    Location rating6.7
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport6.5 km

    Rooms available at The Victoria Hotel

    Deluxe
    Deluxe
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • Shower and bathtub
    Enter dates to see prices
    Room Standard
    Room Standard
    ...
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      Have a question for The Victoria Hotel?

      What people love about The Victoria Hotel

      • 7.6
        Very good

        "Comfy and clean bed with bath up."

        Evelyn

        |

        January 11, 2019

      • 6.0
        Review score

        "Good location near to many food stores and public transportation"

        Trisha

        |

        August 19, 2018

      • 10.0
        Exceptional

        "My family were really happy and we enjoyed our stay in the hotel."

        Lea

        |

        December 3, 2017

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      More about The Victoria Hotel

      More about The Victoria Hotel

      10.0
      Exceptional

      "The place is really clean and the staff are very accommodati..."

      Lea

      |

      December 3, 2017

      An overview

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      What they offer

      8.8
      Excellent

      "The location was good."

      JUNKI

      |

      January 5, 2018

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of The Victoria Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (1195)
      Cleanliness7.1
      Facilities6.2
      Location6.7
      Room comfort and quality6.6
      Service6.9
      Value for money7.0
      All languages
      All guests (1195)

      Show reviews that mention 

      Showing 910 verified guest comments
      12345
      2.0
      Gillian from Philippines
      Family with young children
      Deluxe
      Stayed 1 night in May 2019

      Old Smelliest Hotel with Bed Bugs”

      Infestation of bedbugs and smelly room... Not recomended for traveller...

      Reviewed May 20, 2019
      4.0
      Mila from Taiwan
      Business traveler
      Deluxe
      Stayed 2 nights in May 2019

      expensive, room a bit old, staff is unfriendly”

      room is moldy and water is too hot

      Reviewed May 21, 2019
      7.2
      Very good
      ZHANG
      Solo traveler
      Deluxe
      Stayed 1 night in May 2019

      Lost a necklace in hotel ”

      I put my necklace on the table and forgot to take it away when checked out, but the hotel staff said they didn’t see any necklace, that’s really disappointed me. And the service consciousness of hotel staff is poor. But the location is good, near the Custom, it’s quite convenient.

      Reviewed May 15, 2019
      4.4
      Rajesh from Australia
      Family with young children
      Deluxe
      Stayed 1 night in May 2019

      Review score”

      front staff(girls) were very helpful, rooms were smelly, far away from everything

      Reviewed May 09, 2019
      6.8
      Good
      Laurie from Philippines
      Couple
      Deluxe
      Stayed 1 night in March 2019

      Overnight Stay”

      Hotel is near the border and a little far from the main tourist spots and casinos but this hotel is way better than the hotel we've stayed at for the rest of our stay in Macau. The hotel is also near to a lot of restaurants and eateries.

      Reviewed March 13, 2019
      5.2
      wei from China
      Couple
      Deluxe
      Stayed 1 night in May 2019

      Not worth it for the price”

      The location of the hotel was decent, considering a short walk to the border gate can get you access to free shuttle buses to the casinos. However, the room sucked. It was an old room that smelled of stale cigarette smoke, with a tiny old TV, and towels that were probably 50 years old (to match the outdated room). Besides the hotel stay, they hotel staff was friendly, but they seemed to make an effort to keep my security deposit. They said they “applied” for it to be returned, but the application failed. They expected me to accept their response of “it will be returned to you in one month”. That’s a response only stupid people give, and a response only stupid people accept. It doesn’t take long to cancel a hold on a credit card, and if it does, they need training.

      Reviewed May 04, 2019
      6.0
      Yean from Singapore
      Couple
      Deluxe
      Stayed 1 night in December 2018

      " Hotel Lobby just after renovation is look new, but interior is still OLD hotel room"”

      New Year Eve 2019, hotel room rate is crazy pricey. Room looks old, dim light inside the room and corridor but luckily the mattress and pillow is so fluffy and me and my bf had a good sleep. Location so so, but walking distance to restaurant about 10min. Hotel location is near to China Zhu Hai border.

      Reviewed January 25, 2019
      8.0
      Excellent
      Wai from Hong Kong
      Business traveler
      Deluxe
      Stayed 1 night in November 2018

      Very good”

      gd price.... just stay for a night, b and b ... worth

      Reviewed March 27, 2019
      9.0
      Exceptional
      Jeffrey from United States
      Solo traveler
      Deluxe
      Stayed 2 nights in January 2014

      Great bang for the buck”

      location, room size, friendly staff

      I usually travel alone, and a hotel is just a place to crash after a long day of sightseeing. So I usually don't spend a lot on lodging. Victoria Hotel is one of the best hotel I've stayed at. The room and bathrooms are very spacious and clean, the staff was extremely helpful and courteous. The location is a bit north and out of the way, but it's great because I could experience the culture. Plus, there are 3 bus stops within 2 minute walking distance of the hotel. I did not eat at the hotel, so I have nothing to say about their food. Also, I did not bring a computer nor a smartphone, so I don't know if their wifi works or not. Overall, an awesome experience, and I would definitely recommend it!

      Reviewed July 23, 2014
      8.3
      Excellent
      Low from Singapore
      Couple
      Deluxe
      Stayed 2 nights in July 2012

      Great location with all necessity”

      Location

      This is 2nd time i stayed in this hotel. Reason being the great location, just 5mins walk to the check point to China. There are some great eating place around the corner too. Take a bus from bus stop just opposite and you will reach all the famous tourist area too. Planning to go big hotel for gamble? Take a free bus from the Check point, no need hire taxi.

      Reviewed August 08, 2012
      8.7
      Excellent
      LAI from Malaysia
      Group
      Deluxe
      Stayed 1 night in October 2011

      Lovely hotel and service with a smile”

      Very Cosy & Clean

      the room was cozy althoug a bit small., but very affordable and the front desk clerk was very nice,they speak english and provided directions in macau. if ever i'll go back to macau, ii'll definitely stay again in victoria hotel

      Reviewed November 04, 2011
      8.0
      Excellent
      Jose from Philippines
      Business traveler
      Deluxe
      Stayed 3 nights in June 2011

      Practical and nice!”

      Friendly staff, quiet place

      If you need a place to spend the night minus the nice-to-have luxuries that's being offered by the 5s and the 7s, well this is it! It's a cheap stay but hey, the rooms and bathrooms are clean. It's practical if the only time you'll be there is when you're ready to go to bed. Staff were nice and friendly. Place is quiet.

      Reviewed June 24, 2011
      8.3
      Excellent
      John from Australia
      Couple
      Deluxe
      Stayed 2 nights in March 2011

      A very pleasant stay”

      Staff very good

      Although in the northern part of Macau - transport by bus too and from very convenient to all parts of Macau. Main bus stop is just across the road from the hotel by a small park - from memory No 3 goes to most tourist areas including the ferry terminal. The restaurant in the hotel caters for the Chinese tastes - there are many other restaurants around however that cheaply satisfy western taste buds. Accommodation is clean and reasonably spacious for the price -

      Reviewed March 14, 2011
      8.7
      Excellent
      Alex from Indonesia
      Couple
      Deluxe
      Stayed 2 nights in September 2010

      Nice hotel to stay with”

      Comfort Room at reasonable price
      Location is not so near from the center of attraction

      We like the room, it clean and comfort. The bathroom also nice and well done designed. The location is not really good, it's not really near to the center of attaction, however booking a taxi in Macau is cheap as Macau is consider as a small city. You can take a taxi to the center of attraction and pay about HKD/MOP 25-30 only. 1 HKD = 1 MOP (Macau Pacatta MOP is pegged with HK Dolar). The receptionist and staff were helpful and understand english well.

      Reviewed October 06, 2010
      9.3
      Exceptional
      lilibeth from Philippines
      Group
      Deluxe
      Stayed 1 night in August 2010

      Looking for food is very hard”

      clean room and very good staff
      menu in the restaurant

      definitely, Victoria hotel has a very clean room and comfortable to stay. they have a very good staff. they are accommodating.The location is easy to find. But my only problem is their restaurant. i had a hard time looking for food to eat. The menu doesn't have an English word. The term is all Chinese. That would be the problem of all foreigners just like me.

      Reviewed August 17, 2010
      9.3
      Exceptional
      jade from Philippines
      Family with young children
      Deluxe
      Stayed 1 night in May 2010

      great hotel”

      Nice and clean
      Elevators too small for the luggages and passengers

      Staying at victoria hotel macau is a great stay for a firstimer because the hotel is located accessively to the buses,taxi,to the ferry station and also to the airport.the staffs are very friendly and very accomodating.the room is clean and spacious..room facilities is okay.the bathroom is okay too I like it because I am very particular of the comfort.

      Reviewed May 22, 2010
      8.0
      Excellent
      Yeo from Singapore
      Couple
      Stayed 1 night in August 2009

      Review of Victoria Hotel”

      Its location near Gongbei Gate definitely makes the hotel an attractive stay. As there are casino-courtesy buses there, going to a casino is easy and fast. The reception staff are courteous, professional and kind. It was morning rain and I asked the receptionist if there is an ambrella to borrow. Business-like as usual, she said yes and took out a good ambrella and get the deposit of $50 as quickly as possible. Then there was the evening dinner at the restaurant nearby. Again, its location is good. What about the room? For the price we pay, it was a sure-win as it is clean and everything in the room works.
      The restaurant in the hotel I was told was booked for a private party. That left us with no alternative but to go out for food.

      We arrived at the hotel early, at about 8.00 am to keep out luggage as we wanted to go elsewhere. There was no second question asked and we proceeded to have our luggage kept. Upon our return at about 7.30 pm, we checked in and there was again no awkward questions asked. Efficient as can be, we were given our key to our room within minutes and we found we liked the room. Everything works. However, areas which can be improved are: (a) provide a closet to keep our clothes; and, (b) increase the brightness of the room.

      Reviewed August 14, 2009
      8.0
      Excellent
      Chan from Malaysia
      Couple
      Deluxe
      Stayed 2 nights in March 2009

      What I feel and see during my stay in this hotel”

      Everything I need is inside the room, front desk receptionist is very kind and helpful. Hotel room rate (charges) are little bit higher compare to others service.

      It is surrounded by short distance walk to various historical places. Just five minutes walk to Barrie gate. Good and reasonable food stalls are just in front of hotel, about three minutes walk. All buses passes by this hotel and I can take any bus to any place within Macau without problem. One big problem is that all Casino are too far away from hotel. We must walk to Barries Gate bus terminal to take a free shuttle bus to visit those big and famous Casino at Taipa.

      Reviewed March 17, 2009
      5.6
      Ajeerah from Brunei Darussalam
      Group
      Deluxe
      Stayed 2 nights in October 2018

      Need improvements”

      Nice looking hotel from the outside but the hotel needs serious improvement. 1) the bed is super hard 2) we requested for non smoking room but were given the smoking one 3) wifi connection for level 7 sucks 4) staff needs more customer care training 5) rooms are outdated with old furniture 6) carpet is dirty and looks old 7) huge amount of deposit needed upon check in despite the fact the we have paid full amount via Agoda 8) location wise: too far from the centre Pros: 1) affordable compared to other hotels in the centre 2) air con system is good.

      Reviewed October 29, 2018
      7.2
      Very good
      bartolome
      Solo traveler
      Deluxe
      Stayed 2 nights in May 2019

      Good but expensive, i travelled during holiday ☹️ room are so much expensive”

      Very good and to be recommended for those have xtra budget

      Reviewed May 04, 2019
      12345
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