The Victoria Hotel
The Victoria Hotel
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10.0
Exceptional

"All round great overnight stay"

Jill

|

April 7, 2018

 The Victoria Hotel
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Lobby The Victoria Hotel
Lobby
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Bar/lounge The Victoria Hotel
Bar/lounge
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Surrounding environment The Victoria Hotel
Surrounding environment
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See map The Victoria Hotel
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Exceptional
Location
9.3
See all 6 photos The Victoria Hotel
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What guests are saying:
great central location a very quiet hotel with a great pub inside.
Darren from Australia
Family with teens
Got a really good deal. This is at the heart of the CBD. Downside is that it can be quite noisy from early in the morning. However location is gold.
Anthony from Singapore
Solo traveler
Great staff and beautiful room
Lina from Australia
Couple
Central location. Got upgrade to the top floor without asking. Very quiet & comfortable room. Great value for its breakfast. Staff members are nice & helpful. Will definitely stay here again.
Kwan from Australia
Group
Well priced clean accommodation in the central of Melbourne
Pasquale from Australia
Family with teens
good and nice hotel with a great location, breakfast good but never change the menus
Iwan from Indonesia
Family with teens
Great location and service
Alan from Australia
Couple
Stayed 2 nights and found the location to be very convenient to shopping and eateries. Room was nothing fancy but very comfortable and clean. Would stay again.
Beverley from Australia
Couple
Pros : great location, clean bed Cons : breakfast lacks variety, small room
WENG from Malaysia
Family with young children
Very good service, clean, wifi, free to leave our bags there after checking out!
YI-LIN from Taiwan
Group

The Victoria Hotel

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 1375 reviewsSee what guests said
8.1
/
10
Excellent value for money
8.2
Recommended by 91% of guests
Value for money8.2
Location rating9.3
Nearest airportEssendon Airport (MEB)
Distance to airport11.9 km
  • 420 meters to public transportation

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

  • Sauna

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Last booked 8 hours ago
Heritage Queen Plus Single
Heritage Queen Plus Single
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
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Heritage Twin Room
Heritage Twin Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Heritage Queen
Heritage Queen
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 queen bed
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Standard Hot Deal
Standard Hot Deal
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Hot Deal
Superior Hot Deal
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Hot Deal
Standard Hot Deal
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Hot Deal
Standard Hot Deal
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Hot Deal Queen Bed
Standard Hot Deal Queen Bed
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
Enter dates to see prices
Heritage Triple Room
Heritage Triple Room
...
  • Shower
  • 3 single beds
Enter dates to see prices
Family Room
Family Room
...
  • Shower
  • 2 single beds and 1 queen b...
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Have a question for The Victoria Hotel?

What people love about the property

  • 7.6
    Very good

    "Good location to stay"

    wong

    |

    September 27, 2016

  • 9.6
    Exceptional

    "We had a great time and certainly will come back."

    vicky

    |

    April 26, 2018

  • 7.6
    Very good

    "Hotel room was very spacious and comfortable."

    Dora

    |

    August 17, 2017

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More about The Victoria Hotel

More about The Victoria Hotel

9.2
Exceptional

"Room was clean and bed was comfortable."

MENG

|

December 10, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
Hairy Little Sista
10 m Australian, Bar, Gluten Free
Hairy Canary
20 m Australian, Mediterranean, Spanish
Stellini Bar
40 m Australian, Cafe, Gluten Free
American cuisine
American cuisine
Walkers Doughnuts
430 m American, Fast food
Trunk
580 m American, Australian, Gluten Free
The Bank on Collins
600 m American, Australian, Bar
Asian cuisine
Asian cuisine
Alice's Thai Restaurant
20 m Asian, Thai
Teppanyaki Inn
110 m Asian, Gluten Free, Japanese
izakaya den
150 m Asian, Japanese, Vegetarian

What they offer

7.6
Very good

"The location is very good close to every where"

Dewi

|

August 19, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1375)Booking.com Reviews (5537)
8.1
/
10
Cleanliness8.1
Facilities7.7
Location9.3
Room comfort and quality8.0
Service7.9
Value for money8.2
Provided by verified guests of Agoda
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All guests (1375)
All room types
Showing 1131 verified guest comments
12345
8.0
Excellent
Huixian from China
Group
Heritage Queen Plus Single
Stayed 4 nights in December 2018
A/C is not working ”
A/C is not working two nights out of the four nights we stayed. After the first night, I called the reception and it was fixed. For the last night, I called and no solution. The room was boiling hot and could not sleep the whole night. Location is the only good aspect of the hotel. Will not recommend.
Reviewed December 10, 2018
10.0
Exceptional
Christopher from Australia
Couple
DOUBLE Heritage Room 1 Queen Bed - ROOM ONLY
Stayed 1 night in November 2018
My 100th visit”
I have been staying at this hotel for a couple of decades now and have witnessed the progressive refurbishment of this hotel. The rooms are now great with clean and modern bathrooms, a great reception, a bar and a pool, sauna and spa. This is my favourite place in Melbourne and the most central location possible. Happy to recommend this stay.
Reviewed November 19, 2018
8.8
Excellent
Stephen from Australia
Couple
DOUBLE Heritage Room 1 Queen Bed - ROOM ONLY
Stayed 1 night in December 2018
Great Location very affordable”
We stayed at The Victoria Hotel as we had a work function on . It is close to all the action, 5 min walk to Bourke Street mall and same to Theatre district. Comfortable clean room which was quiet .. Very reasonably priced considering it is in CBD!!!. Love the history of the Hotel. Friendly staff. Would highly recommend and would definitely stay there again.
Reviewed December 06, 2018
10.0
Exceptional
Jen from Australia
Solo traveler
DOUBLE STANDARD - ROOM ONLY
Stayed 2 nights in October 2018
In Melbourne for the fitness expo”
What a great place to stay! I was allowed an early checkin, very comfortable and clean room and the hotels facilities excellent especially the rooftop spa/ pool area. Loved my stay here and will definitely return :)
Reviewed October 18, 2018
8.0
Excellent
Dayan from Indonesia
Couple
Heritage Queen
Stayed 5 nights in September 2018
Excellent location, value for money and good breakfast !”
Location is excellent, just a short walk to Flinders Station/Federal Square and also to the Burke Street mall and Central. Good, spacious, clean and quiet rooms. We had a breakfast package and the breakfast was decent but very good taste. Would choose again if coming back to Melbourne.
Reviewed October 05, 2018
8.8
Excellent
Abdul from Indonesia
Group
Family Room
Stayed 2 nights in November 2018
Good hotel with good location”
We enjoyed much staying at this hotel, the staffs is attentive & helpful especially when we need early check-in. The rooms, breakfasts, the gyms are great! Thanks.
Reviewed December 06, 2018
8.0
Excellent
Woon from Singapore
Group
Heritage Queen Plus Single
Stayed 2 nights in July 2018
Centrally location”
Room and bathroom are big. Pretty clean room but just that the lighting in the room could have been brighter. Overall, a good place to stay if you are moving around in central Melbourne and getting free city tram with the free-zone. Staff are helpful.
Reviewed July 19, 2018
9.2
Exceptional
CHEE from Malaysia
Family with young children
Family Room
Stayed 1 night in November 2018
Good room for family ”
Good price for deluxe room with one queen bed and twin single beds.
Reviewed December 12, 2018
8.4
Excellent
Sow from Malaysia
Family with teens
Family Room
Stayed 1 night in November 2018
Excellent”
Clean hotel & great location!
Reviewed December 01, 2018
8.0
Excellent
Nattanan from Australia
Couple
Heritage Twin Room
Stayed 1 night in November 2018
Very good”
Good location
Reviewed November 20, 2018
10.0
Exceptional
Andrew from Australia
Couple
Heritage Queen
Stayed 2 nights in November 2018
Excellent place ”
Staff where excellent, very quite place for sleeping and comfortable bed and great location, would stay again and recommend it to friends.
Reviewed November 18, 2018
4.8
Matthew from Singapore
Couple
Heritage Queen
Stayed 2 nights in October 2018
Awful room and bad customer service”
On the first night, there were blood stains on the bed sheets and blanket cover. We thought it was permanently there and couldn't be washed off, i.e. should be a clean bed sheet just that it will never be washed off. Thus we ignore it. Thou, we feel uncomfortable when we lie on the bed, we thought maybe we were wrong. On the next day, we noticed that the blood stains were still there. It was so obviously that the housekeeping did not change the bed sheet and blanker cover. They only did the bedding without changing the bed sheet and blanket cover. We quickly called the front desk and asked for either change the room or replace the bed sheets and blanket cover with the new ones. However, the front desk asked us to change the bed sheet OURSELVES. Yes, asking the guest to change the bed sheet!!!!!! We were so shock and mad. So are they treating their guest as the housekeeping? Should I report this to the local authority? Wonder how the company could they get their hotel license.
Reviewed October 09, 2018
6.8
Good
flelianty from Indonesia
Group
Heritage Twin Room
Stayed 2 nights in September 2018
3* hotel with good locatoon in melbourne”
pse noted if you are bring a big luggage dont rq heritage room that located on 1st or 2nd floor due to they are old builsing with stairs.. it really hard to bring it to your room.. luckyly for us.. the receptionist is really helpful that he willingly to help us to carry down our luggage
Reviewed October 06, 2018
9.2
Exceptional
Leni from Australia
Couple
Heritage Queen
Stayed 1 night in September 2018
Great location and customer service”
The staff was very nice, location is really great, short walking distance to bourke st mall and federation square, room is very clean with comfy bed. The only small downside is we have to change lift twice to go to our room with long walk, as property has 2 connecting building, if the other building has ground floor with entry and exit access that will be great. Overall we are happy and satisfied with our stay!
Reviewed October 01, 2018
8.8
Excellent
Jesslei from Australia
Family with teens
Heritage Queen
Stayed 4 nights in September 2018
A part of history”
Stayed here for 3 nights. We arrived early and we were allowed to check-in. Building is a bit old (Victoria Hotel is about 125 years old anyway) but it's still very well maintained. The room is cleaned daily and they replace the towels and toiletries which we really appreciated. There's complimentary tea and coffee as well. Electric water heater is also provided for your brewing needs. Service was really good as well. One time we needed a knife to cut the cheese we bought from the Queen Victoria Market and it was around 11PM but they still responded pretty quickly. I think they brought it to our room in less than 15minutes after I called the reception. So that was an indication of their good customer service. They have indoor pool and gym as well which unfortunately I wasn't able to try out since we were out on tours the whole day. Overall, I would definitely recommend The Victoria Hotel.
Reviewed September 24, 2018
10.0
Exceptional
Stephanie from United Kingdom
Solo traveler
Heritage Queen
Stayed 4 nights in March 2018
Great central stay”
The location of this hotel is fantastic. It’s currently being updated, which is good as it is a little dated. But for the price I paid for such a central location, I was very happy. The bed is also very comfortable.
Reviewed March 19, 2018
6.0
Milivoj from Australia
Family with young children
Heritage Queen Plus Single
Stayed 3 nights in November 2018
Above average”
The only good things about the Hotel is it is in an excellent location and the room was spacious for a queen and single room. The things that disappointed me were that the beds were super soft and hurt our backs, the front staff didn't know how to smile. Unfortunately we won't be coming back and won't recommend them to our family and friends.
Reviewed November 19, 2018
8.8
Excellent
Maren from Germany
Couple
Heritage Queen
Stayed 1 night in June 2018
We had a great time!”
We spend one night at the hotel. The room wasn’t big or special but perfect for a short stay. Comfy beds and a nice bathroom. The bar and its staff was awesome!!! Really friendly and we had a great chat too. The staff in general was really helpful and friendly! The location was perfect. Around the corner is a cafe for breakfast if you miss the buffet. And for shopping and sightseeing you’re just in the middle of everything. But even with its central location it was really quiet at night. I can just recommend that hotel. Would definitely come back!
Reviewed July 10, 2018
10.0
Exceptional
Shaunie from Australia
Group
Family Room
Stayed 1 night in June 2018
Location, Location”
Great Clean Rooms and facilities, very comfortable big rooms and beds, bathroom a tiny bit small for a family of four with no bath (not sure about other rooms i stayed in the renovated part of the hotel) beautiful chandelier as you enter the hotel and amazing fish tank that really catches your eye.
Reviewed June 30, 2018
7.2
Very good
cheng from Singapore
Group
Heritage Queen Plus Single
Stayed 4 nights in June 2018
Good location, value for money! One staff spoil it!”
The hotel has it great location, value for money. One of the staffs has spoilt the rating of the whole staffs in the hotel. “A Fat lady wearing black without glasses at the reception was very rude when Asking her about the direction, around 8pm on 22/6, If u happen to see this fat lady at the reception, please don’t approach her. It will spoil your mood for your holiday. Other staffs are friendly! I have photo her, too bad never record now her name.
Reviewed June 26, 2018
12345
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