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The View Boutique Hotel and Spa
The View Boutique Hotel and Spa
The View Boutique Hotel and Spa
The View Boutique Hotel and Spa
The View Boutique Hotel and Spa
The View Boutique Hotel and Spa
The View Boutique Hotel and Spa

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8.8

Excellent

1,044 reviews

1,044 reviews

View20
Housekeeping11
Food & Dining5
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
uShaka Marine World 28.0 km
uShaka Wet 'n Wild 28.2 km
Durban Botanic Gardens 28.3 km
Suncoast Casino 30.4 km
Mitchell Park Zoo 30.4 km
Big Rush Urban Adrenaline 30.8 km
Moses Mabhida Stadium 31.1 km
Umgeni River Bird Park 32.9 km
The Valley of a 1000 Hills 33.4 km
Nearby landmarks
Training for Warriors 380 m
Doonside 590 m
Galleria Ice Rink 940 m
Bowling Green 1.6 km
Amanzimtoti Main Beach 1.7 km
Warner Beach 1.7 km
Take n Pay 1.8 km
Amanzimtoti 1.8 km
Sparksport Pharmacy 2.1 km
Tidal Pool 2.9 km

The View Boutique Hotel and Spa

9 Hillside Road, Doonheights, Amanzimtoti, Durban, South Africa, 4126 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Amanzimtoti part of Durban, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous uShaka Marine World. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

590 meters to public transportation

Check-in [24-hour]

Airport transport

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Transport to airport

Car park

Shuttle service

Complimentary WIFi in all rooms

Swimming pool [indoor]

Exercise area

Bicycles

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Durban every 6 minutes on Agoda.com
Value for money8.3
Distance to city center30 Km
Location rating8.3
Nearest airportKing Shaka International Airport (DUR)
Distance to airport56.3 km

Rooms available at The View Boutique Hotel and Spa

Excellent
Room comfort & quality

8.2

Deluxe
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Honeymoon Suite
...
  • Room size: 46 m²/495 ft²
  • Sea view
  • 1 king bed
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Three-Bedroom House with Private Pool
...
  • Room size: 140 m²/1507 ft²
  • Sea view
  • 2 single beds & 1 queen bed...
Enter dates to see prices
Two-Bedroom Apartment with Sea View
...
  • Room size: 84 m²/904 ft²
  • Sea view
  • 1 single bed & 1 queen bed
Enter dates to see prices
Deluxe Suite with Sea View
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Luxury Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Suite with Garden View
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Standard Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Grand Deluxe
...
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 1 double bed
Enter dates to see prices
Classic Standard
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does The View Boutique Hotel and Spa have a hot tub?

A hot tub is one of the facilities available at The View Boutique Hotel and Spa.

How much does it cost to stay at The View Boutique Hotel and Spa?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at The View Boutique Hotel and Spa?

Check-in is from 02:00 PM, and check-out is until 10:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The View Boutique Hotel and Spa?

The View Boutique Hotel and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 895 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The View Boutique Hotel and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The View Boutique Hotel and Spa has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at The View Boutique Hotel and Spa?

Adults can enjoy breakfast offered with an additional charge of 150 ZAR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The View Boutique Hotel and Spa?

The View Boutique Hotel and Spa features an on-site restaurant for your dining convenience.

What is the smoking policy at The View Boutique Hotel and Spa?

The View Boutique Hotel and Spa does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The View Boutique Hotel and Spa?

The closest train, metro, or bus station is Doonside, 580 m away from The View Boutique Hotel and Spa.

What restaurants are nearby The View Boutique Hotel and Spa?

The View Boutique Hotel and Spa is located in Amanzimtoti, famous for good restaurants such as Giorgio's at The View, Amandas Coffee Shop and The Little Fish Shop.

What popular beaches are close to The View Boutique Hotel and Spa?

The View Boutique Hotel and Spa is located in the Amanzimtoti area, which includes Amanzimtoti Main Beach.

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Explore the neighborhood

What people love about The View Boutique Hotel and Spa

  • 10

    Exceptional
    Staff 

    "Very friendly and welcoming staff."

    Nqobile

    |

    July 31, 2022

  • 10

    Exceptional

    "Hotel is stunning with great views!"

    Keaton

    |

    July 17, 2022

  • 8.8

    Excellent
    Cleanliness

    "The room was very clean and spacious."

    Sthembile

    |

    July 16, 2022

Property ranking|Compared to 1,156 Durban properties
See all rankings
Cheapest price score
Service score
8.8/10
Cleanliness score
9/10
Room comfort score
8.2/10
Better than
98
%
of Durban properties
Better than
97
%
of Durban properties
Better than
97
%
of Durban properties
Better than
97
%
of Durban properties
Overall rating:

8.8

Excellent
1,044 reviews
Cleanliness
9.0
Facilities
8.7
Location
8.3
Read all reviews >
What travelers say they love:
Excellent venue always come here.
Logan from South Africa
Couple
More about The View Boutique Hotel and Spa

More about The View Boutique Hotel and Spa

The View Boutique Hotel and Spa

Get the most adventure during your time in Durban when you book a room at The View Boutique Hotel and Spa.
Have a hassle-free trip while enjoying the services and amenities offered by The View Boutique Hotel and Spa. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Shuttle services provided by The View Boutique Hotel and Spa makes it easy to plan your day trips, sightseeing, and more around Durban.
Guests can enjoy free parking right at the hotel. Front desk services including luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service. Packing light is possible at The View Boutique Hotel and Spa thanks to the hotel's laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at The View Boutique Hotel and Spa from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at The View Boutique Hotel and Spa even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Recreational facilities at The View Boutique Hotel and Spa are designed for escape and relaxation. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like fishing, snorkeling and diving. Casual sporty activities are also available including horse riding. Engage in some easy evening fun with other guests with the hotel's hiking trails.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


Reasons to stay here

Find some of the city's best deals here with rooms 98% cheaper than other options.
Facilities at this hotel are rated higher than 97% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Food & Dining

5 mentions

View

5 mentions

Housekeeping

2 mentions

Breakfast

1 mention

Languages spoken

  • English

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Diving
  • Exercise area
  • Fishing
  • Game room
  • Garden
  • Hiking
  • Horseback riding
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Snorkeling
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Hair salon
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Transport to airport
Food and dining
Breakfast options
  • Full English/Irish
Restaurants on site

Giorgio's at The View

  • Cuisine: Italian
  • Menu: Buffet
Location
9 Hillside Road, Doonheights, Amanzimtoti, Durban, South Africa, 4126
Excellent
Location

8.3

Airports

  • King Shaka International Airport (DUR)
    56.3 km
  • Pietermaritzburg Airport (PZB)
    65.7 km

Public transportation

  • Doonside
    590 m
  • Warner Beach
    1.7 km

Hospital or clinic

  • Sparksport Pharmacy
    2.1 km

Cash withdrawal

  • ATM
    230 m
What's nearby

Popular landmarks

  • uShaka Marine World
    28.0 km
  • uShaka Wet 'n Wild
    28.2 km
  • Durban Botanic Gardens
    28.3 km
  • Suncoast Casino
    30.4 km
  • Mitchell Park Zoo
    30.4 km
  • Big Rush Urban Adrenaline
    30.8 km
  • Moses Mabhida Stadium
    31.1 km
  • Umgeni River Bird Park
    32.9 km
  • The Valley of a 1000 Hills
    33.4 km

Nearby landmarks

  • Training for Warriors
    380 m
  • Doonside
    590 m
  • Galleria Ice Rink
    940 m
  • Bowling Green
    1.6 km
  • Amanzimtoti Main Beach
    1.7 km
  • Warner Beach
    1.7 km
  • Take n Pay
    1.8 km
  • Amanzimtoti
    1.8 km
  • Sparksport Pharmacy
    2.1 km
  • Tidal Pool
    2.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests arriving after 09:30 PM are requested to contact the property directly prior to arrival.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • A credit or debit card security deposit of ZAR 1,000 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • The property will pre-authorize the provided credit or debit card upon check-in.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until10:30

Getting around

  • Airport transfer fee895 ZAR
  • Distance from city center30 Km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)150 ZAR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 41
  • Room voltage220
  • Year property opened1994
  • Most recent renovation2019

Parking

  • Daily parking fee0 ZAR

Reviews of The View Boutique Hotel and Spa from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.0
Facilities8.7
Location8.3
Room comfort and quality8.2
Service8.8
Value for money8.3
High score for Durban
Rating
9+ Exceptional (54)
8-9 Excellent (18)
7-8 Very Good (10)
6-7 Good (11)
<6 Below Expectation (13)
Time of the year
Mar - May (28)
Jun - Aug (25)
Sep - Nov (22)
Dec - Feb (31)
All guests (203)
All room types
All languages

Show reviews that mention 

Showing 106 verified guest comments
12345
9.6
Exceptional
Nthabiseng from South Africa
Couple
Classic Standard
Stayed 1 night in August 2019

An absolute gem”

This place was amazing, spotlessly clean, great finishes, beautiful sea views, it truly is a five star hotel with comfortable beds. i stayed during the low peak time,it was value for money, we got to use the spa facilities - steam room and detox pool complementary to the room and the staff were very professional and friendly. i loved everything about this place. just a pity we stayed for one night, will definitely be back.

Reviewed August 20, 2019

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9.7
Exceptional
Mulligay from South Africa
Couple
Luxury Room
Stayed 2 nights in June 2013

Amazing, friendly staff, honest staff”

the rooms were lovely, the staff were very helpful, and honest

This was an amazing stay. My sister forgot her jacket at the pool and when she called them, they confirmed that they have the jacket safe. When the jacket was collected all her credit cards were safely in the pocket. This level of honesty is rare n the hotel industry. So The View Hotel and Spa in No 1 in my family. Many thanks Mrs M Pillay

Reviewed July 03, 2013

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10.0
Exceptional
Matshidiso from South Africa
Couple
Classic Standard
Stayed 4 nights in December 2016

amazing stay”

The View Boutique Hotel & spa - was amazing.. the team was friendly.. I really enjoyed my stay... treated like a queen and king..

Reviewed December 13, 2016

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10.0
Exceptional
Lillian from South Africa
Couple
Classic Standard
Stayed 1 night in October 2016

excellent place! excellent room, very welcoming staff!”

from the moment we arrived, we were offered beverages and lovely snacks but the reception. There' a complimentary afternoon tea with cakes at a lovely lounge with a nice view. our room was the size of an apartment, comfortable bed with clean sheets, beautiful views of the ocean from the bedroom and the lounge. our room was by the pool with a nice private patio. a wonderful place with lovely staff, We enjoyed our stay and wish we could've stayed longer. I would definitely stay there again!

Reviewed September 21, 2017

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9.7
Exceptional
Anna from South Africa
Couple
Grand Deluxe
Stayed 1 night in May 2012

Very friendly staff and beautiful room”

spacious room and private verandah

We arrived in the evening and it was already dark. We got lost as the street names were not clearly marked. We phoned the hotel and a very friendly guy on duty gave us directions. As we arrived we were greeted friendly and were given a tour around. In our room two glasses of sherry were awaiting us. After an excellent dinner in the beautiful decorated dining-room we went back to our room for a glass of champagne on our romantic private veranda. We found that the lights in the bedroom were dimmed and the beds were opened up for us. Then we relaxed in our jacuzzi. A night to remember.

Reviewed May 28, 2012

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9.0
Exceptional
Nathan from Australia
Business traveler
Classic Standard
Stayed 11 nights in October 2014

Beautiful for a holiday stay, only ok for business”

Good Room Size, Great Staff, Good Food

The staff at this hotel are super, I had a weekend free in the middle of the school holidays and they were still able to organize a trip for me to see some of the country on 1 days notice ... thank you to the staff. The food in the restaurant is great and staff also very friendly. My only complaint would be for business I need a internet connection... whilst there is one in the room, you have better odds at a casino with regards to whether it will work. The fact that it costs USD30 for 5 days connection and does not work most of those days is a very big disappointment.

Reviewed October 27, 2014

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9.2
Exceptional
Natasha from South Africa
Couple
Grand Deluxe
Stayed 1 night in February 2018

Exceptional”

The staff at The View and Giorgios Restaurant are fantastic and made sure our stay to celebrate my husband's birthday was nothing less than perfect. Cleanliness is always extremely important to me and I was very comfortable in our room. The bathroom was stunning. We enjoyed every moment at The View and will be sure to return.

Reviewed February 23, 2018

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8.0
Excellent
ann from South Africa
Couple
Classic Standard
Stayed 1 night in December 2014

Satisfactory”

View, decor and location

Good. But at 6:30 am we had 4 loud children from next door shouting and jumping around and trying to open the inter leading door. Why parents cannot control their children!!! For a 5 star it lacked the extra element. Breakfast was cold and overcooked. No teaspoon in room for coffee. No towel racks to put wet towels. Globe outside room was not working. No availability at spa when trying to reserve. They took outside reservations and therefore nothing available for hotel guests. Lovely feel, location and decor. Xx

Reviewed January 03, 2015

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8.7
Excellent
Gregory from South Africa
Business traveler
Luxury Room
Stayed 1 night in November 2013

Beautiful hotel, some rough edges”

Views, room, bathroom

Magnificent views, beautifully furnished rooms with lovely bathroom. Bathroom includes large jacuzzi bath. For a five star establishment I did not like not being allowed to leave the hotel before my room and minibar was checked, even though a credit card authorisation was taken on check in. But I guess this is South Africa!

Reviewed November 23, 2013

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10.0
Exceptional
Heather from South Africa
Family with teens
Classic Standard
Stayed 2 nights in February 2013

Heavenly hotel, with amazing views..”

Shear Luxury, with stunning views

My daughter and I went to celebrate her 16th birthday. We had the most awesome time.. We felt we were in heaven! As a single mother - we do not have a lot of luxurys.. So this was pure indulgence for us.. And we had the best time - creating memories that will last forever!! I could not fault 1 single thing -from the service, the room, the view, the food.. It was all absolutely fantastic! Thank you..

Reviewed March 07, 2013

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9.7
Exceptional
Xolani from South Africa
Couple
Classic Standard
Stayed 1 night in February 2013

Best Hotel By Far, Loved the service”

5star interiors, best views

Had a lovely time. Spent most of the time out and about in the city, but coming back to the hotel was always the best experience. Always like coming home to rest after a long day in the city. The views are magnificent and the staff the friendliest.

Reviewed February 25, 2013

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9.3
Exceptional
David from United Kingdom
Couple
Grand Deluxe
Stayed 6 nights in November 2013

Relaxing”

The quietness, the Bar and Resturant staff, the view

From the time we were collected from the airport, our stay at the Hotel was excellent from the moment we checked in until the time we had to leave. All the staff where excellent especially the Bar and Resturant staff. We cannot find any faults with the Hotel, but one thing to remember when staying at this Hotel you must have a car, otherwise you have to relay on taxies which if not booked in advance can be a problem.

Reviewed November 29, 2013

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8.4
Excellent
Chrystal from United Kingdom
Couple
Luxury Room
Stayed 2 nights in November 2018

Lovely Staff and Food”

Hotel was lovely however our room had damp in which was obvious. The service is 5 star but the hotel itself is far from it. The food was brilliant and can not fault this. I would definitely go again if to stay in a different room. I lived in Toti years ago so know the area, this hotel certainly helps to improve Amanzimtoti’s tourism and would recommend staying there to averyone.

Reviewed November 20, 2018

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9.6
Exceptional
Gonaseelan from South Africa
Couple
Grand Deluxe
Stayed 3 nights in October 2020

The view”

One thing is certain and that is you won't be disappointed with the view from the hotel. I stayed in the recently renovated suite and it is exceptional.

Reviewed October 16, 2020

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10.0
Exceptional
Jamie from South Africa
Couple
Classic Standard
Stayed 1 night in March 2021

Had an amazing stay at the View Boutique Hotel!”

Really enjoyed our stay at this Hotel. The staff and management provided awesome service, they were extremely accomodating to all our needs. The room was clean and we enjoyed all the facilities that hotel had to offer.

Reviewed March 16, 2021

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8.3
Excellent
Hercules from South Africa
Couple
Luxury Room
Stayed 1 night in July 2015

Disappointed”

The staff and facilities otherwise was magnificent. Food served is first class. The staff really do there best effort to please the guest.

1) The shower door could not close properly, water from the shower flooded the bathroom. We had to use the towels to mop up the bathroom floor. 2) The mattress was to small for the bed base. You have to navigate your way over the railings getting on and off. 3) The bed! So cranky. You can not move without it creaking and cracking. Not good for a romantic evening. We ended up moving all the furniture aside and dropping the mattress on the floor. 4) The bathtub dos not hold water. You have to continually top it up. 5) There is no dead bolt on the sliding door. We were soaking in the tub while a staff member enters the room. “Surprise visit”, to deliver two complementary cupcakes. Hello CUPCAKE!!!

Reviewed July 27, 2015

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7.0
Very good
Saundrarajan from South Africa
Couple
Luxury Room
Stayed 1 night in December 2014

Value for Money , Not 5 star though ...”

1.Good restaurant , but very small portions 2. Value for money spa , but not all masseus' were good 3. Great en-suite with jacuzzi

Good relaxing break. Value for money. Maybe 5-star B&B , not 5-star boutique hotel as it is marketed though ! Has too many stairs for the average person to negotiate. No porters at reception ( although they did offer to fetch my bag )

Reviewed December 15, 2014

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9.2
Exceptional
Lisa
Business traveler
Classic Standard
Stayed 1 night in October 2019

Always meets expectations ”

The View is never disappointing. Lovely rooms, efficient staff and great quality food.

Reviewed November 01, 2019

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9.7
Exceptional
Bianca from South Africa
Couple
Classic Standard
Stayed 1 night in March 2013

luxurious stop over”

comfort, style, luxury rooms

We arrived incredibly late but this was not an issue and we were greeted by a friendly staff member who ushered us to the most gorgeous room I have ever seen. It was the most welcoming end to a very long day of travelling. We were so sad to leave the next day after a stunning breakfast and will definitely be back!!!

Reviewed April 05, 2013

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7.3
Very good
Caroline from United Kingdom
Couple
Luxury Room
Stayed 5 nights in April 2015

Overall a good stay”

Good standard accommodation, relaxing spa & pool area, breakfast (not the service!)

Overall a good stay in a comfortable, clean hotel. The restaurant employs "trainees" to serve and we had a few 'mishaps' with wrong orders, spilt flower vase over the table, coffee spilt on the saucer and no offer to change. Wine serve red in the wrong glasses. The problem is the staff are left to serve without experience and not supervised. The will never learn like this. They need supervision and guidance. Not the service I would expect from a five star hotel! The food was good but spoilt by the service. The reception staff argued with us over a hotel taxi shuttle service charge. We were told it was free and subsequently charged. Good will by them was not forthcoming!

Reviewed April 18, 2015

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