The Villas at Novotel Lombok

The Villas at Novotel Lombok

Mandalika Resort Pantai Putri Nyale, Kuta, Pujut, Central Lombok, Kuta, Lombok, Indonesia, 83573
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Villa - Bed The Villas at Novotel Lombok
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    Beach The Villas at Novotel Lombok
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     The Villas at Novotel Lombok

    Guest reviews

    8.1
    Excellent
    /10
    (22 reviews)See what guests said
    7.2
    Very good

    "Management very nice and friendly"

    Nuno J.

    -

    September 27, 2018

    8.3
    Excellent facilities

    Property highlights

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Last booked a few minutes ago
    Excellent
    Location
    8.4
    See map
    Excellent location
    Nearby
    Popular
  • Pantai Tanjung Aan Beach2.74 km
  • Are Guling Beach5.66 km
  • Mawun Beach7.64 km
  • Surga Beach8.02 km
  • Kuta Beach Lombok9.73 km
  • Semeti Beach15.38 km
  • Selong Belanak Beach15.88 km
  • Sukarara Weaving Village24.59 km
  • Malimbu Hill28.24 km
  • Masjid Syafaatul Khairi28.56 km
  • Value for money7.6
    Distance to city center50 KM
    Location rating8.4
    Nearest airportLombok International Airport (LOP)
    Distance to airport15.9 km
    Select your room
    Private Pool Villa
    Private Pool Villa
    ...
    • Room size: 57 m²/614 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Villa
    Villa
    ...
    • Room size: 57 m²/614 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    garden pool villa
    garden pool villa
    ...
    • Room size: 57 m²/614 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Bie Shu , Si Ren You Yong Chi
    Bie Shu , Si Ren You Yong Chi
    ...
    • Shower
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    Chuan Tong Bie Shu , Yong Chi Jing Guan
    Chuan Tong Bie Shu , Yong Chi Jing Guan
    ...
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      Traditional Villa
      Traditional Villa
      ...
        Enter dates to see prices
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        What people love about the property

        • 8.8
          Excellent

          "Staff were fantastic, super friendly and helpful."

          Matthew

          |

          December 4, 2017

        • 8.8
          Excellent

          "The venue is magical, we stayed in the garden pool villas, which I think were the best - big interesting pool and shade, mature garden."

          Matthew

          |

          December 4, 2017

        • 8.8
          Excellent

          "The view around the hotel was magnificent!"

          Farah

          |

          April 4, 2018

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        More about The Villas at Novotel Lombok

        More about The Villas at Novotel Lombok

        8.8
        Excellent

        "Made my stay so pleasant!"

        Farah

        |

        April 4, 2018

        An overview

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        What they offer

        8.8
        Excellent

        "The staff was truly amazing and helpful."

        Farah

        |

        April 4, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (22)Booking.com Reviews (31)
        8.1
        /
        10
        Excellent
        Cleanliness8.0
        Facilities8.3
        Location8.4
        Service8.1
        Value for money7.6
        Provided by verified guests of Agoda
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        All guests (22)
        All room types
        Showing 11 verified guest comments
        7.6
        Very good
        George from South Africa
        Couple
        Villa
        Stayed 4 nights in January 2019
        Best location in Kuta, Lombok”
        Beach, surf and relax at this great resort. My only compliant would be that the quality of the food has suffered since our last visit in 2017.
        Reviewed January 23, 2019
        Dear George, Greetings from Novotel Lombok Resort and Villas! Thank you for sending us your feedback, we are glad that you had overall great experience stay with us. However, we are sorry that our food quality did not meet your expectations. Thank you again for your feedback and we look forward to welcome you back for a better stay. Regards, Robby Irawan Guest Experience Manager
        Responded January 25, 2019
        The Villas at Novotel Lombok
        7.2
        Very good
        Nuno from Portugal
        Family with young children
        Private Pool Villa
        Stayed 12 nights in July 2018
        Great Spot”
        It's a great spot close to Kuta Lombok. Staff super helpful, although still lots to learn about service. Management very nice and friendly
        Reviewed September 27, 2018
        Dear Nuno, Greetings from Novotel Lombok Resort and Villas! Thank you for sending us your feedback, we are delighted to know that you had a great experience stayed with us. Thank you again for having chosen our resort and your online support. We hope to welcome you back for an even better experience. Regards, Robby Irawan Guest Experience Manager
        Responded October 29, 2018
        The Villas at Novotel Lombok
        6.8
        Good
        Tracy from Malaysia
        Couple
        garden pool villa
        Stayed 2 nights in June 2018
        Average ”
        Overpriced!!! My first meal at the restaurant was deeply dissapointing. Food served was cold!!! Driver is not informative..
        Reviewed June 19, 2018
        Dear Tracy, Greeting from Novotel Lombok Resort and Villas! Thank you for sending us your feedback, we are sorry to read your disappointment regarding your recent stay at our resort. Please rest assured that I have shared your your feedback to all team for necessary action. Thank you again and we hope to welcome you back for better service. Regards, Robby Irawan Guest Experience Manager
        Responded August 08, 2018
        The Villas at Novotel Lombok
        8.8
        Excellent
        Farah from Singapore
        Group
        garden pool villa
        Stayed 3 nights in March 2018
        Just beautiful with awesome staff”
        Love that the place have in house activities to do. The staff was truly amazing and helpful. Made my stay so pleasant! The view around the hotel was magnificent! I would come back here without a doubt!
        Reviewed April 04, 2018
        Dear Mrs. Farah, Thank you for sending us your feedback! We are delighted to know that you loved our facilities and activities provided by our team. As well as we are pleased to know that our staffs were able to make your stay even much more memorable. Thank you again for your kind feedback and we do hope to welcome you back. Regards, Robby Irawan Asst. Guest Experience Manager
        Responded May 22, 2018
        The Villas at Novotel Lombok
        8.8
        Excellent
        Matthew from New Zealand
        Family with young children
        garden pool villa
        Stayed 4 nights in November 2017
        Fun, relaxing resort, don't need to go anywhere.”
        Staff were fantastic, super friendly and helpful. The venue is magical, we stayed in the garden pool villas, which I think were the best - big interesting pool and shade, mature garden. Big buffet breakfast, won't leave hungry.
        Reviewed December 04, 2017
        10.0
        Exceptional
        Ika from Indonesia
        Family with teens
        Villa
        Stayed 1 night in June 2017
        Best for Everything”
        This place is located near the airport. It has private part of Kuta beach. Near Mandalika Lombok, the newest attraction of Lombok. I definitely going to stay there again in my next visit.
        Reviewed October 31, 2017
        10.0
        Exceptional
        shu from Malaysia
        Family with young children
        Villa
        Stayed 2 nights in October 2017
        Paradise on earth!”
        It's a paradise on earth especially if you travel with children, there are tons of activities going on at Novotel Lombok. We stayed at the Villa for 2 nights, my only regret is that we should have stayed longer. We enjoyed every single moment at Novotel and the only time we went out was to have lunch at Ashtari. Check in was fast and efficient. The room was ready upon our arrival although we were an hour early. Staff are helpful and friendly. Room interior is of high quality and we were totally impressed. There was a specially arranged breakfast on the hill, a pleasant surprise! The beach at the back of the villa is breathtaking. There's a kids club that provide free nanny service. Pools are nice. Our kid played all day and made new friends everyday. F&B at the hotel is not that great though.. however, we still dine in the hotel for convenience sake, plus, the kid was really happy and doesn't want to go anywhere else. The restaurant is located right next to the beach.. the kids club and pool... so kids can just eat and play at the same time. Will definitely go back again!
        Reviewed October 23, 2017
        8.4
        Excellent
        Lidia from Indonesia
        Family with teens
        garden pool villa
        Stayed 3 nights in April 2017
        Excellent location. Nice and very cozy villa. Friendly staff however communication can be improved. ”
        Food served at resto is ordinary Communication among different section of staff team can be improved..example Yoga voucher is provided with non of staff can provide clear info on yoga class schedule. SPA staff mixed up client schedule and assume cancellation without confirm with the guest
        Reviewed April 28, 2017
        5.2
        KYUNGWOOK from South Korea
        Couple
        Villa
        Stayed 1 night in April 2018
        이 가격대라면..”
        주변에 다른 리조트들 들어오면 밀려날것이 분명함..
        Reviewed June 14, 2018
        Dear KYUNGWOOK, Greetings from Novotel Lombok Resort and Villas! Thank you for sending us your feedback, we are sorry to know that your overall experience did not meet your expectations. Again we are sorry for your disappointment and we hope to welcome you back for a better service. Regards, Robby Irawan Guest Experience Manager
        Responded August 08, 2018
        The Villas at Novotel Lombok
        7.2
        Very good
        Dewi from Indonesia
        Family with teens
        Private Pool Villa
        Stayed 3 nights in January 2018
        Villa Menyepi”
        Pemandangannya bagus dan tempatnya sepi. Untuk yg ingin jauh dari hiruk pikuk dan ingin menikmati pemandangan laut bukit cocok ke sini. Kekurangannya waktu saya menginap 3 malam di sini adalah petugas yg membersihkan keramik terlalu pagi (jam 7 - 8 pagi) sehingga suara mesin injeksi air yang berisik sangat mengganggu waktu istirahat kami yang masih ingin berleha2 di kamar/ kolam renang. Tetapi saran ini telah kami sampaikan ke pihak manajemen semoga tidak terulang.
        Reviewed January 12, 2018
        Dear Ibu Dewi, Greetings from Novotel Lombok Resort and Villas! Thank you for sending us your feedback. We are happy to know that you particularly liked our facilities. However, we are sorry to know that you had encountered some noises due to our the ceramic cleaner. Again thank you for your kind feedback and we do hope to welcome you back for better experience. Regards, Robby Irawan Asst. Guest Experience Manager
        Responded May 22, 2018
        The Villas at Novotel Lombok
        8.8
        Excellent
        Herman from Indonesia
        Family with young children
        Private Pool Villa
        Stayed 2 nights in December 2017
        Kami sangat menikmati suasananya yang indah”
        Jembatan orang menuju bukit breakfast mohon diperbaiki
        Reviewed December 28, 2017
        This is a popular property. Don't miss out!

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        The Villas at Novotel Lombok
        |Excellent 8.1
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        • Excellent location
        • Pantai Tanjung Aan Beach