The VIP Hotel

The VIP Hotel

Don Apolinar Velez - J.R. Borja Streets, Cagayan De Oro City Center, Cagayan De Oro, Philippines, 9000
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Standard Room The VIP Hotel
Standard Room
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    Lobby The VIP Hotel
    Lobby The VIP Hotel
    Interior view The VIP Hotel
    Standard Room The VIP Hotel
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     The VIP Hotel

    The VIP Hotel Reviews

    6.8
    Good
    /10
    (141 reviews)See what guests said
    7.6
    Very good

    "Lobby is cool!"

    Christian

    -

    August 20, 2018

    Recommended by 87% of guests

    Things you’ll love about The VIP Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.9
    See map
    Very good location
    Nearby
    Popular
  • Pelaez Sports Center330 m
  • Museum of Three Cultures340 m
  • Polymedic General Hospital350 m
  • Lourdes College370 m
  • Museo De Oro420 m
  • Maria Reyna Hospital420 m
  • Xavier Museum420 m
  • Xavier University430 m
  • Barbeque Station440 m
  • City Hall480 m
  • Value for money6.9
    Location rating7.9
    Nearest airportLaguindingan Airport (CGY)
    Distance to airport25.0 km

    Rooms available at The VIP Hotel

    Deluxe Room
    Deluxe Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Have a question for The VIP Hotel?

    What people love about The VIP Hotel

    • 8.8
      Excellent

      "It was wonderful stay."

      Elva

      |

      July 28, 2016

    • 6.8
      Good

      "Staff was helpful."

      Auren

      |

      August 22, 2016

    • 7.6
      Very good

      "Bathroom is nice!"

      Christian

      |

      August 20, 2018

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    More about The VIP Hotel

    More about The VIP Hotel

    8.0
    Very good

    "Clean tidy hotel with an excellent service.breakfast was mea..."

    Keith

    |

    May 4, 2018

    An overview

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    What they offer

    8.8
    Excellent

    "Very friendly crew, good service and excellent food"

    Norbert

    |

    November 26, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The VIP Hotel from real guests

    Agoda Reviews (141)Booking.com Reviews (52)
    Cleanliness6.3
    Facilities5.9
    Location7.9
    Room comfort and quality6.9
    Service7.2
    Value for money6.9
    Provided by verified guests of Agoda
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    All guests (141)
    All room types

    Show reviews that mention 

    Showing 84 verified guest comments
    12345
    8.8
    Excellent
    Caryl from Philippines
    Business traveler
    Standard Room
    Stayed 2 nights in December 2018

    Great value for money”

    Great value for money. Close proximity to everything CDO can offer. Loved the free breakfast (daily). That wonderful Christmas Village display looked lovely. Not to mention the ease of booking with the pay-at-hotel option. All-in-all, it was a pleasant two-day stay for my colleague and I.

    Reviewed January 15, 2019
    8.4
    Excellent
    May from Philippines
    Solo traveler
    Standard Room
    Stayed 1 night in September 2018

    Excellent”

    The room was okay and clean though it was an old room I can't have a deep sound sleep due to noises outside, jeepneys and music. I was so sad when I can't log in to their internet, the password registers incorrect but the front desk insisted that is the correct password.

    Reviewed September 11, 2018
    4.8
    Arnel from Philippines
    Solo traveler
    Standard Room
    Stayed 2 nights in July 2018

    Forgettable Stay”

    My reservation was for a queen-sized bed, but was led to a two-single bed room. I have to explain my reservation before being 'upgraded' to the room I reserved for. Wi-fi signal sucks, same as phone signal (at least at the 2nd floor). You have to stand close to the window to get a fair signal. Wi-fi signal is off and on. Noisy... children running around and people casually talking like it's their home... with shouts every now and then. Children playing with the elevators... Faded white linens and no extra toothbrush... TV is still the 80's model.... picture tube and all. Can you upgrade? or just slowly fade into obsolescence....

    Reviewed July 31, 2018
    6.8
    Good
    Rogelio from Philippines
    Couple
    Standard Room
    Stayed 1 night in April 2018

    You get what you paid for”

    Great location especially if you love walking as most malls are within a leisurely walk away. However don't expect much for so few pesos. Building is old and facilities need a make over. Stayed at room 209 and you can hear the street noise below. If your an outdoor person and a room in the city is just a necessity, this place is for you.

    Reviewed May 01, 2018
    4.8
    Magdalena from Australia
    Couple
    Standard Room
    Stayed 2 nights in March 2018

    Not a good place to stay”

    No matter how cheap the hotel here in Australia there is always a small fridge in the room. That VIP hotel in Cagayan de Oro awfully bad. The country is always hot all their rooms from the cheapest to the most expensive should have a fridge so the bottle of water is cold whenever the guest comes back to the room after a long hot exposure outside. Cannot provide a face towel and a box of tissue. That hotel's rating should be half a star. I will never go back ever there again.

    Reviewed March 30, 2018
    6.4
    Good
    ROSANNA from Philippines
    Business traveler
    Standard Room
    Stayed 1 night in October 2018

    Disappointment”

    VIP was highly recommended by a friend. First contact with the Front Desk on duty upon arrival at 6:30am was disappointing. I requested for an upgrade but I was bluntly told I cannot because I booked through ONLINE?? I did not insist. I got a room on the old building - room 310 was clean but the floors are rundown :( The toilet and bath is very important to me so I checked - Flush is okay but when I checked the sink - under the sink - it was the most disgusting ever!!! Dirty and rusty! Checked the shower - I had hot water (that's great) but looking at the wall tiles, the grouts were blackened with grime :( INTERNET was working fine on the first day until 10pm; thereafter, I could no longer connect well :( On the brighter side, the Front Desk personnel later in the day and the next day were pleasant and helpful. Same with the restaurant staff who I guess could not complain that I had to stay the whole morning to work on my computer - :)

    Reviewed October 18, 2018
    8.0
    Excellent
    Keith from United Kingdom
    Family with teens
    Standard Room
    Stayed 1 night in April 2018

    good enough for the philippines”

    clean tidy hotel with an excellent service.breakfast was meagre and expensive transport to the airport.

    Reviewed May 04, 2018
    4.8
    Sarip from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in December 2017

    Acceptable”

    Location was great but i will definitely not recommend this hotel. Its a old hotel with equally old amenities. No parking area and its hard to find parking within the area. As to the price, there are better hotels lower than their prices. Reception staff was okay.

    Reviewed January 04, 2018
    9.2
    Exceptional
    Leopoldo from Philippines
    Business traveler
    Standard Room
    Stayed 1 night in June 2017

    Best Value for money”

    Hotel is right at the very heart of the city, so accessibility is not an issue and the locals/ taxi drivers seem very familiar with the place. The room is big and the bed and pillows are very comfortable (not too soft/ hard; just the right stuff)! The staff are very accommodating, too! I was also surprised that for the price, they offer buffet-style breakfast, so well done! A little upgrade on some facilities (old and noisy aircon units in the room I stayed at) to make the place even more top-notch.

    Reviewed June 24, 2017
    7.6
    Very good
    CHRISTOPHER from Philippines
    Business traveler
    Standard Room
    Stayed 2 nights in January 2017

    Return to glory”

    The VIP Hotel was once the premiere hotel of the city located at its very center. However, the building and its facilities has succumbed to old age. It needs some improvements and upkeep. The staff has to be reminded to observe the highest levels of cleanliness and service. One thing great about the place is its unique advocacy to promote local cuisine. Thus, the lunch offerings of the restaurant includes native salads with local ingredients that could only be found in the city and immediate surroundings as well as native desserts and delicacies that have won awards for innovation in the yearly Kumbira (local version of the Chef on Parade).

    Reviewed January 30, 2017
    9.2
    Exceptional
    Manu from Finland
    Family with teens
    Standard Room
    Stayed 4 nights in July 2016

    Excellent 6 days stay...”

    Though there was misunderstanding with regards to our advance booking, it was settled and somehow met at middle point...we were given the best accomodation ever...the staff excellently did their roles.....we will definitely be back at VIP....

    Reviewed July 26, 2016
    8.3
    Excellent
    Shanaka from Philippines
    Solo traveler
    Standard Room
    Stayed 6 nights in November 2015

    First time in CDO”

    Staff, cleanliness and rooms

    It was nice. Rooms and the hotel premises are well cleaned and maintained. And the security person is good always looking around the hotel and the guests. Had problem with wifi. Couldn't connect to that during the my stay.

    Reviewed December 03, 2015
    8.8
    Excellent
    Norbert from Luxembourg
    Family with young children
    Standard Room
    Stayed 2 nights in November 2018

    Excellent”

    Very friendly crew, good service and excellent food

    Reviewed November 26, 2018
    7.6
    Very good
    Christian from Philippines
    Business traveler
    Deluxe Room
    Stayed 1 night in August 2018

    I'll go back if I don't have a choice”

    Lobby is cool! Room is okay. Additional bed is worst! Bathroom is nice! Wifi is okay. Customer Service is poor :-(

    Reviewed August 20, 2018
    3.2
    Maridit from Philippines
    Family with young children
    Standard Room
    Stayed 1 night in December 2017

    Acceptable”

    The hotel is already old, so rooms are not painted, walls are not clean, During our stay there is no water, so the staff just provide us water in mineral container.

    Reviewed June 14, 2018
    8.8
    Excellent
    Zhamir from Philippines
    Business traveler
    Deluxe Room
    Stayed 1 night in November 2017

    Excellent”

    Old hotel. Staff is nice. Location is very good.

    Reviewed December 17, 2017
    9.3
    Exceptional
    Michael from United States
    Couple
    Stayed 3 nights in June 2014

    The suite was huge. Great staff”

    Location - Restaurants - Shopping

    Really enjoyed my stay at the VIP hotel. Location is central to shopping restaurants and casual stroll. I will stay here again.

    Reviewed July 03, 2014
    8.0
    Excellent
    Djhoanna from Philippines
    Solo traveler
    Deluxe Room
    Stayed 3 nights in December 2013

    nice and relaxing”

    accessibility, being near to everywhere I would like to go to, staffs and being one of the known hotels in CDO

    it was nice and relaxing. though the age of the hotel is already showing in the facilities and all, it did provide more than a comfortable place to rest and sleep after the days activities

    Reviewed June 01, 2014
    5.6
    Marius from Philippines
    Couple
    Standard Room
    Stayed 1 night in January 2018

    Above average”

    The room was far away from what we saw on here on pictures. Staff should show what different types of rooms looks like. But cleanlines was the biggest issue. Hotel rooms look like they never been washed properly or renovated since it was build, there were no towels in our room and a cockoroach was climbing on the wall. Bed sheet and towels were white many years ago and blanket was really nasty (yellow spots on it pluss someone put all goodies from inside of nose on it). We got transfered to another room that was little bit cleaner but no signs of VIP or luxury (as they describe themselves on their www).

    Reviewed January 09, 2018
    3.2
    geneliza from Philippines
    Business traveler
    Standard Room
    Stayed 1 night in May 2017

    Acceptable”

    This is the first time I encountered a hotel like VIP hotel. The worst hotel I ever experienced accommodation. It has a filthy hallway carpet, very noisy at night because it is located along major highway, our towels came 3 hours after we checked-in because according to the staff, they were waiting for the delivery of towels from the laundry, they provide toothbrush but no toothpaste, no hair dryer and water kettle and worst, TV is black and white because it already needs upgrade and repair. I will never never recommend this hotel to anyone.

    Reviewed May 16, 2017
    12345
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    • Very good location
    • Pelaez Sports Center
    • Centrio Mall Jeepney Stop Bus Station is within 1.01 km