The Waterfront Hotel
When you are looking for comfortable and convenient accommodations in Kuching, make The Waterfront Hotel your home away from home. A stay at The Waterfront Hotel ensures an easy access to the lively city and all of its wonders.
The Waterfront Hotel provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kuching can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Waterfront Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the The Waterfront Hotel. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at The Waterfront Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.
Dining and things to do
Wake up with no worries at The Waterfront Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. The Waterfront Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Once there, be sure to check out bar for some in-house nighttime fun. If you like to eat in the privacy of your room, The Waterfront Hotel can arrange to have groceries delivered to your doorstep. The hotel even has in-house cooking amenities such as BBQ facilities and shared kitchen for its most selective guests.
Throughout the day, you can enjoy the activities offered at The Waterfront Hotel. Warm up at the end of the day with a visit to the salon. The many offerings at The Waterfront Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at The Waterfront Hotel gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.
Around the property
While in Kuching, take some time to venture outside of The Waterfront Hotel. You're sure to want to visit Kuching Esplanade located 260 m away, among the most sought-after photographs for anyone visiting Kuching.
Reasons to stay here
Verified reviews for this hotel's food and dining options score it better than 97% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 95% of the city's other options.
This accommodation beats more than 99% of competition in the city on room comfort.
Nothing NOT to like about this hotel.”
We spent 2 nights in a family room which has two double beds. Clean room and bathroom, strong water pressure for shower, firm beds and aircon is cold - 4 aspects I consider crucial for a good hotel stay. Things that I don't like - pillows are too big hence, neck ache the next day, would be great if there were more tv channels. The ONLY thing that I really dislike is the wait for the elevator. I think 3 units of elevator are insufficient to serve the needs of the guests in a popular hotel. We had to wait each time we used the lift and, on a few occasions, up to 5 minutes or more.
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Dear Jacqueline, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is our pleasure to have you as our guest and we are pleased to know that you had a wonderful stay with us. Our team will be delighted to read your compliments on their hospitality. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again! Kind regards, Serene MarCom Manager
Exceptional”
Location wise : superb! Very short walk to Waterfront and all the many touristy spots (you just have to brave the heat and rain sometimes)! And its connected to Plaza Merdeka & the fine dining around so easy to access if you're lazy. And free, easy parking for the drivers! Hotel is very accommodating especially for early check ins. And our other requests. Tho the pillow is very thin though it is long and the housekeeping always forget to top up some things in their supposed list. It is a somewhat new hotel so facilities is clean and good! The room has a big bathroom with big counter to put your stuffs on : i just think the hotel needs to provide more than just one small bathroom mat to cover the area as it is quite large of an area & it gets slippery and the mat is small. AND the shower head needs to be checked out cos it seems to spray on everywhere except to yourself.
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Dear Noor, Thank you for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. At the same time, we are sorry to hear about the issues you faced while staying with us especially with regards to the housekeeping and shower head issue and we sincerely apologize for the less than satisfactory experience you had. The relevant departments meanwhile have acted on your feedback and are committed to be more meticulous moving forth. We appreciate your feedback as they are immensely valuable and have helped to highlight aspects from a guest’s perspective which we can improve upon. Our team will do our best to showcase the improvement we have made in the meantime and we look forward for another opportunity to serve you better. Kind regards, Sam Group MarCom Manager
Highly recommended”
I had a nice stay at this hotel. Stayed here for 2 nights with young kids. The room was clean and the food was superb. The hotel was within walking distance to the shops. Will definitely stay here again. Thank you The Waterfront Hotel.
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Dear Nur, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than grateful to read that you had a comfortable stay with us and that you loved the services extended by our professional team. Our team will be delighted to read your compliments on their hospitality. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. Thank you for your recommendation and we look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Serene MarCom Manager
Centrally located, great rooms”
Loved staying at Waterfront Hotel. Their rooms are spacious and clean, staff are helpful, buffet breakfast has many options. The hotel is centrally located and parking is provided in the adjacent mall, FOC for hotel guests. Will definitely stay again.
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Dear Jeremy, Thank you for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than grateful to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments and we look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Serene MarCom Manager
A nice place to stay, like to come back again in the future, inshallah.”
Everything is good, location, cleanliness, spacious room, friendly staffs, breakfast etc. Only downside was the wifi at where i stayed at eight floor, the internet reception was poor. Overall me and spouse enjoyed our 3days here in the Waterfront hotel. Highly recommended
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Dear ADAM, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than grateful to know that you had a wonderful stay with us. Our team will be delighted to read your compliments on their hospitality. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Serene MarCom Manager
Beautiful view and interior”
Very clean, beautiful, Artrageous hotel ♥️ Love the rainfall shower and open close blinds where you can see the shower from the bed. Good for romantic couples🥰
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Dear Dick, Thank you for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to read that you had a wonderful stay with us and that you enjoyed the amazing view. We truly appreciate your kind post and compliments and we look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Serene MarCom Manager
Greatest River View”
Great view and accessible, easy parking, big room and clean, comfortable bed, awesome breakfast. Nothing to be picked except these which can be improved, towels got the damp smell and limited movie channels for TV. I had a great stay overall and will come back again for sure
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Dear VOON, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to read that you had a wonderful stay with us and it is our pleasure to have you as our guest. It is heartwarming to know that you enjoyed our convenient location together with the amazing view. At the same time, please accept our sincere apology for the towel and TV issues. Our team has been tasked to follow up on the condition right after we received your feedback. Thank you again for bringing this issue to our attention and we hope to welcoming you back again in the future. Kind regards, Serene MarCom Manager
Exceptional”
The hotel is located next to Plaza Merdeka shopping mall, easy access to local attraction such as Kuching Waterfront, Borneo Cultures Museum & India Street. Plenty of restaurants, and eateries to get your meals around the area. Breakfast at the hotel is also delicious. Staffs are friendly and helpful, I would like to thank the Reception staff who informed us of the mall directory & hotel facilities when we just arrived. We really enjoyed our stay and will be back again next time. Shoutout to Oyen the hotel mascot! It's always a delight to see Oyen at the lobby area.
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The best.”
Best breakfast buffet,value for money.Our room and toilet is super clean and tidy.Tqvm waterfront hotel for the best hospitality.Will come again once visit Kuching.
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Dear Nadia, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than grateful to know that you had a wonderful stay with us. Our team will be delighted to read your compliments on their hospitality. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Serene MarCom Manager
My great experience!”
Firstly, we were informed that our room was fully occupied, quite a weird one as we have booked, however the management upgraded us to an executive lounge room which was much more better and larger than the one I booked. It was well decorated, in room amenities is very complete, and cleanliness is at its finest. Plus, the hotel is also very convenient as u are only of walking distance from the mall, and also to some famous destinations in Kuching such as the chinatown, waterfront and also the new museum. Improvements can be made towards the bar/lounge, whereby the drinks did not met our expectation despite of the price. Overall it was a very pleasant stay and really recommended!
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Dear Brennan, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay and loved the attention to details extended by our professional team, and found yourself staying comfortably with us. We are glad that you enjoyed the convenient location and that the services met your expectations. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again! Kind regards, Serene MarCom Manager
Nearby tourist attractions ”
Very clean room, nice staffs and foods. Nearby tourist attractions as well.
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Dear Zairee, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the scenic view that it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Serene MarCom Manager
Good stay but service could improve”
Great stay at the hotel and would highly recommend to people to stay. However, the service could be improved as the check in time at the end of the day exceed 4 pm. When we arrived, the hotel rooms are still not available and are still under cleaning. Other than that, the stay at the hotel is comfortable.
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Dear Winson, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to read that you had a wonderful stay with us. At the same time, we take note on your feedback with regards to our check-in service. It is of utmost importance to us to ensure that each member of our team serves all our guests with the warmth we strive to deliver and we regret that we fell short this time. Please rest assured that your comments will be treated seriously, and that we are now working on improvements. Thank you for your recommendation and we look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
this 5 star hotel worth the money”
friendly & helpful staff, clean environment, facilities fully equipped . its an amazing stay for 3 D2N .
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Dear Donaldo, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are grateful for your patronage in addition to the very nice compliments extended. We are more than pleased to know that you had a wonderful stay and that our service left you satisfied. We constantly strive to give our guests the best experience while staying with us! We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Serene MarCom Manager
The Best Hotel”
The hotel is very clean, tidy, no smell, big space, nice facilities and friendly staffs. In some morei do request of simple decoration for bday then they did it with great！We all feel very happy with that especialy the kids. Nice view from the room also, can clearly see the Musuem and town. Very recomended hotel. Good job！
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Dear Hui, We would like to thank you for staying at The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you and the kids enjoyed the stay. Our Waterfrontiers will be delighted to read on your compliment of their service. Do book our river view rooms on your next visit as our River View rooms are as stunning as our City View rooms or more as they are facing the Sarawak River with majestic and historical buildings along it. We look forward to welcoming you back to The Waterfront Hotel in the near future! Kind regards, Sam Group MarCom Manager
The Best Hotel Ever”
I have the best experience staying in this hotel . Friendly staff, spacious room, clean and most convenient of all is the location which is close to the mall and shops.
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Best hotel in Kuching”
We have stayed here multiple times. This place is so centrally located that it is easier to walk around to the riverbank to get food, or get a boat ride, buy souvenirs and shops. The breakfast is good with variety of food. The room is always clean and beautiful. No complaints from me. Perfect.
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Dear Hasifah, We would like to thank you for continuing to support staying at The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you enjoyed the stay and liked our convenient location to various places of interest and that we have a mall adjacent to the Hotel. It is our pleasure to have you as our guest. We look forward to welcoming you back to The Waterfront Hotel in the near future! Kind regards, Sam Group MarCom Manager
Exceptional”
I really love staying here. The location is strategic. The room is clean & smell nice. The staffs were friendly.
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Dear Anatasia, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to read that our hospitality met your expectations and that you had a wonderful stay with us. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We hope we can welcome you again very soon at The Waterfront Hotel while visiting Kuching. Kind regards, Serene MarCom Manager
Best stay ever”
Stay for 3 nights..check in process easy checkout also easy..the staff is so friendly the food not bad..will be staying here again
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Dear eshraf_shah, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are grateful to know of your wonderful stay with us and that our service left you satisfied. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again! Kind regards, Serene MarCom Manager
A comfortable stay”
We had a very pleasant stay, my two kids love this hotel so much. Two queen sized beds which is ideal for us - 2 adults and 2 kids. Spacious bathroom. It is a pity we didn’t get a high floor room with river view. Near to Waterfront, Ya Da Street and Indian Street, which is very convenient.
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Dear Huey, Thank you for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than grateful to read that you and your family had a comfortable stay with us and that you enjoyed the convenient location. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Amazing Location”
There are historical buildings on the property and a stone’s throw away. The riverfront is a great place to take a walk and enjoy some colourful culture! The breakfast at the hotel is a must!
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Dear Patricia, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are glad that you enjoyed the convenient location and that you had a wonderful stay with us. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Serene MarCom Manager