The Waters Khao Lak by Katathani Resort (SHA Plus+)
The Waters Khao Lak by Katathani Resort (SHA Plus+)
The Waters Khao Lak by Katathani Resort (SHA Plus+)
The Waters Khao Lak by Katathani Resort (SHA Plus+)
The Waters Khao Lak by Katathani Resort (SHA Plus+)
The Waters Khao Lak by Katathani Resort (SHA Plus+)
The Waters Khao Lak by Katathani Resort (SHA Plus+)

Removed from saved list

8.8

Excellent

1,061 reviews

1,061 reviews

Breakfast31
Swimming Pool16
Housekeeping16
See map

8.5

Excellent

Location rating score

Excellent location - 340 meters to the beach
Exceptional for walking
Parking
FREE
Walkable places
Armani Suits International

270 m

Bang Niang Beach

340 m

Kanda Massage

410 m

Moo Moo Cabaret show bar

580 m

Lampi Waterfall

590 m

Popular landmarks
Khao Lak-Lam Ru National Park

4.3 km

Ton Chong Fa Waterfall

4.4 km

White Sand Beach

7.8 km

Coral Cape

8.2 km

Similan National Park

10.1 km

Closest landmarks
Bangnieng Afternoon Market

490 m

International Tsunami Museum

780 m

Nang Thong Beach

1.4 km

Khuk Khak Beach

1.4 km

Krungsri Bank, Khaolak Branch

1.7 km

The Waters Khao Lak by Katathani Resort (SHA Plus+)

67/238, Moo 5, Kukkak, Takua Pa, Bang Niang Beach, Khao Lak, Thailand, 82190 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Bang Niang Beach part of Khao Lak, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Khao Lak-Lam Ru National Park. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

450 meters to Bang Niang Beach

Check-in [24-hour]

Airport transport

Excellent breakfast

340 meters to the beach

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Swimming pool [indoor]

Exercise area

Luggage storage

Contactless check-in/out

Your dates are popular among travelersUsers are booking a place in Khao Lak every 12 minutes on Agoda.com
Value for money8.8
Distance to city center0.3 Km
Location rating8.5
Nearest airportPhuket International Airport (HKT)
Distance to airport61.9 km

Rooms available at The Waters Khao Lak by Katathani Resort (SHA Plus+)

Excellent
Room comfort & quality

8.8

Water Pool Access Room
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 2 single beds or 1 double b...
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Deluxe Pool Access
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 double bed
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Bay Romance Room
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Bay Grand Suite
...
  • Room size: 70 m²/753 ft²
  • Pool view
  • 2 single beds or 1 double b...
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Bay Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 double bed
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Upper Pool Access Room
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 double bed or 2 single be...
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Waters Pool Access Room
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
Enter dates to see prices
Upper Pool Access(1 Double Bed)
...
  • Room size: 45 m²/484 ft²
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Standard Double/Twin
...
  • Room size: 40 m²/431 ft²
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Waters Pool Access king Room
...
  • Room size: 50 m²/538 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Waters Khao Lak by Katathani Resort (SHA Plus+)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Waters Khao Lak by Katathani Resort (SHA Plus+)?

The Waters Khao Lak by Katathani Resort (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3000 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Waters Khao Lak by Katathani Resort (SHA Plus+) has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Khao Lak with private transportation, the resort can arrange taxi service.

Is breakfast offered at The Waters Khao Lak by Katathani Resort (SHA Plus+)?

Wake up to a great buffet breakfast at The Waters Khao Lak by Katathani Resort (SHA Plus+).

What are my dining options at The Waters Khao Lak by Katathani Resort (SHA Plus+)?

The Waters Khao Lak by Katathani Resort (SHA Plus+) features an on-site restaurant for your dining convenience.

What is the smoking policy at The Waters Khao Lak by Katathani Resort (SHA Plus+)?

The Waters Khao Lak by Katathani Resort (SHA Plus+) does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby The Waters Khao Lak by Katathani Resort (SHA Plus+)?

Restaurants including Tuk Tik Restaurant, Buffalo Restaurant and Little Marghe are popular in The Waters Khao Lak by Katathani Resort (SHA Plus+)’s neighborhood which is known as Bang Niang Beach.

What popular shopping places are close to The Waters Khao Lak by Katathani Resort (SHA Plus+)?

Located in the Bang Niang Beach area, The Waters Khao Lak by Katathani Resort (SHA Plus+) is close to great shopping choices like Armani Suits International.

What are popular attractions near The Waters Khao Lak by Katathani Resort (SHA Plus+)?

Guests at The Waters Khao Lak by Katathani Resort (SHA Plus+) can easily visit International Tsunami Museum located in the Bang Niang Beach area.

What popular beaches are close to The Waters Khao Lak by Katathani Resort (SHA Plus+)?

Guests at The Waters Khao Lak by Katathani Resort (SHA Plus+) can easily visit Bang Niang Beach in the Bang Niang Beach area.

What popular natural sightseeing spots are close to The Waters Khao Lak by Katathani Resort (SHA Plus+)?

The Waters Khao Lak by Katathani Resort (SHA Plus+) is located in the Bang Niang Beach area, which is famous for natural sightseeing destinations such as Ton Chong Fa Waterfall, Ton Chong Fa and Chong fa.

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Explore the neighborhood

What people love about The Waters Khao Lak by Katathani Resort (SHA Plus+)

  • 10

    Exceptional
    Staff 

    "Great hotel, staff very friendly, good breakfast, had a grea swim every day."

    Gary

    |

    June 12, 2022

  • 10

    Exceptional

    "Beautiful resort with a lot of space and extraordinary set of pools for a relaxed time."

    Emmanuel

    |

    May 25, 2022

  • 9.6

    Exceptional

    "Beds are huge and very comfortable."

    Rocco

    |

    May 19, 2022

Property ranking|Compared to 222 Khao Lak properties
See all rankings
Room comfort score
8.8/10
Cheapest price score
Cleanliness score
9/10
Value for money score
8.8/10
Better than
87
%
of Khao Lak properties
Better than
87
%
of Khao Lak properties
Better than
79
%
of Khao Lak properties
Better than
78
%
of Khao Lak properties
Overall rating:

8.8

Excellent
1,061 reviews
Cleanliness
9.0
Facilities
8.9
Location
8.5
Read all reviews >
What travelers say they love:
The hotel is at a great location which next to the beach.
arriya from Thailand
Group
More about The Waters Khao Lak by Katathani Resort (SHA Plus+)

More about The Waters Khao Lak by Katathani Resort (SHA Plus+)

The Waters Khao Lak by Katathani Resort (SHA Plus+)

Take a good wander and unveil the wonder of Khao Lak with a stay at The Waters Khao Lak by Katathani Resort (SHA Plus+).
At The Waters Khao Lak by Katathani Resort (SHA Plus+), the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Khao Lak is made even more convenient with the taxi services available at the resort.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's ticket service and tours. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Waters Khao Lak by Katathani Resort (SHA Plus+).
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All rooms at The Waters Khao Lak by Katathani Resort (SHA Plus+) are designed and decorated to make guests feel right at home. Enjoy your stay even more at the resort, knowing that some selected rooms include air conditioning. Some rooms at The Waters Khao Lak by Katathani Resort (SHA Plus+) are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Waters Khao Lak by Katathani Resort (SHA Plus+). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at The Waters Khao Lak by Katathani Resort (SHA Plus+). A beach that's accessible right from the resort puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, steam room, spa and sauna. Don't forget to make a visit or two to the resort's pool.
At The Waters Khao Lak by Katathani Resort (SHA Plus+), every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort's poolside bar. Burn off you vacation calories with a quick visit to the resort's fitness facility. Family time on relaxed evenings is easy with the resort's library and games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Khao Lak. Chill out in the beach or just watch the waves on warm days at Pak Weep Beach located 10.3 km away.


Reasons to stay here

Find rooms here that are cheaper than 86% of all other options in the city.
Compared to other accommodations in Khao Lak, facilities here are rated higher than 88% of them.
According to guests who stayed here, this resort's room comfort is rated higher than 87% of other accommodations in Khao Lak.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Breakfast

33 mentions

Swimming Pool

25 mentions

Beach

16 mentions

Food & Dining

6 mentions

Languages spoken

  • English
  • Thai

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Exercise area
  • Game room
  • Garden
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Daily cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Exterior corridor
  • Hair dryer
  • Iron and ironing board
  • Kitchenette
  • Lock box in room
  • Microwave
  • Mini bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Toiletries
  • Towels
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Buffet
Restaurants on site

The Bubble Restaurant

  • Menu: Buffet

Amici Restaurant

  • Cuisine: Italian
  • Menu: Buffet
Location
67/238, Moo 5, Kukkak, Takua Pa, Bang Niang Beach, Khao Lak, Thailand, 82190
Excellent
Location

8.5

Airports

  • Phuket International Airport (HKT)
    61.9 km
  • Krabi International Airport (KBV)
    102.4 km

Public transportation

  • Khao Lak Bus Station
    2.7 km

Hospital or clinic

  • Ladda Pharmacy
    2.1 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    160 m
What's nearby

Popular landmarks

  • Khao Lak-Lam Ru National Park
    4.3 km
  • Ton Chong Fa Waterfall
    4.4 km
  • White Sand Beach
    7.8 km
  • Coral Cape
    8.2 km
  • Similan National Park
    10.1 km
  • Bangsak Beach
    10.6 km
  • Lamru Waterfall
    22.0 km
  • Koh Tapu
    51.5 km

Nearby landmarks

  • Armani Suits International
    270 m
  • Bang Niang Beach
    340 m
  • Kanda Massage
    410 m
  • Bangnieng Afternoon Market
    490 m
  • Moo Moo Cabaret show bar
    580 m
  • Lampi Waterfall
    590 m
  • International Tsunami Museum
    780 m
  • Nang Thong Beach
    1.4 km
  • Khuk Khak Beach
    1.4 km
  • Krungsri Bank, Khaolak Branch
    1.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The Deluxe Pool Access is on the upper floor.
  • Children between 4-12 will be charged a third-person fee of THB 450 per person per night and pay at the property directly
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3000 THB
  • Distance from city center0.3 Km
  • Travel time to airport (minutes)75

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 189
  • Room voltage220
  • Year property opened2011
  • Most recent renovation2017
Property announcements

Booking made from 7 Apr 2022 onwards are inclusive of Compulsory Gala Dinner for New Year’s Eve (31 Dec 2022) for 2 Adults in the room rates. Additional person are required to pay at the property for new year’s eve. Apply only for Agoda direct inventory.

Reviews of The Waters Khao Lak by Katathani Resort (SHA Plus+) from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.9
Location8.5
Room comfort and quality8.8
Service9.0
Value for money8.8
High score for Khao Lak
Rating
9+ Exceptional (247)
8-9 Excellent (107)
7-8 Very Good (79)
6-7 Good (21)
<6 Below Expectation (28)
Time of the year
Mar - May (157)
Jun - Aug (41)
Sep - Nov (101)
Dec - Feb (183)
All guests (809)
All room types
All languages

Show reviews that mention 

Showing 482 verified guest comments
12345
8.7
Excellent
Luc from Australia
Couple
Bay Romance Room
Stayed 1 night in March 2014

A stylish hotel in Khao Lak, must recommanded!”

Stylish hotel, great swimming pool and friendly staff

I picked up this hotel because it looked stylish and it did stands true to its reputation. Finding the true entrance at the back of the hotel is a little tricky for taxi coming from outside Khao Lak but it's only a matter of asking. The location is great, close to restaurants and a 5 mins walk to the beach. The rooms are spacious and with a large balcony. There is a glass partition between bathroom and bedroom. However should you choose not to share everything with your partner, there is a pull down curtain we discovered the second day for your privacy..... I found the rooms downstairs looking a little dark despite the private pool at the front. For some reasons some rooms on the right side of two of the buildings look directly into the wall of the next building. Not great planning. The gym on the roof top with view of the coast line could be great if it was better equipped but the hotel is only new I suppose. I must also mention the nice breakfast in the front restaurant and the wellness centre where I had a very good massage with Mai. The staff was very helpful and lying by the pool next to the wet bar is a very good location to be in Khao Lak.

Reviewed March 18, 2014

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10.0
Exceptional
Granville from Thailand
Couple
Bay Romance Room
Stayed 2 nights in May 2018

Fabulous Hotel.”

Everything about this hotel is outstanding. The staff are so polite and helpful. The rooms are modern and spacious with every facility. Like safe, tea/coffee making facilities, bath robe, slippers and even umbrellas. Everywhere is spotlessly clean and well maintained and the pools are wonderful. The Buffet Breakfast is great (each as much as you want) with a choice that will please everyone. Full cooked breakfast, Thai style, continental style, fruits & salads of every type. The restaurant for lunch & dinners (Italian style) with a lovely menu from pizzas and pastas to steak and not overpriced and the same for drinks & wine. Plenty of small Restaurants, shops and a market close by. The beach is about 5 minutes walk. I would certainly recommend The Waters for a relaxing time in Khao Lak.

Reviewed May 25, 2018

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10.0
Exceptional
Rune from Thailand
Couple
Water Pool Access Room
Stayed 2 nights in May 2018

Excellent place to stay”

Nice relatively new modern resort in huge spacious grounds with nearly all units located on a huge swimming pool. Well worth booking a unit with walk in pool access as you get a large dry patio area out front and then a wet patio area (part of the pool) that you can put your sunbeds in to relax and enjoy the water. Rooms are large and well presented and the breakfast is one of the better I've had in Thailand. Great value for money and location and if I ever come back to Khao Lak this is definitely where I'd stay. The only negative would be the car parking area which at best could accommodate 15 cars when the accommodation has around 70 units or more. On the plus side most are tourists who are transported here by taxi but during the high season it may be an issue.

Reviewed May 25, 2018

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9.2
Exceptional
Carsten from Germany
Couple
Deluxe Pool Access
Stayed 7 nights in November 2018

Island Hopping ”

Nice location not close to the beach, good recreation facility in downtown Khao Lak. Primary target-group are adults without kids. Outstanding breakfast, well organized staff. If you want a room with direct access to „your“ Pool you have to book a „water access room“ and not a „deluxe access room“ the 2nd choice is in the 2nd floor and you might have the feeling to disturb the other costumer by using the stairs down and destroying their private atmosphere while using the pool area in front of the rooms.

Reviewed November 18, 2018

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10.0
Exceptional
Rune from Thailand
Couple
Water Pool Access Room
Stayed 1 night in May 2018

Fantastic”

Spent 3 nights at The Waters in a pool access villa and was suitably impressed. Stepping out from the unit you have a dry patio followed by a wet patio where you can put your sun lounge into the water of the wet patio and feel like you are in the shallows of the ocean. Totally immersing. The rooms are large and well furnished and the overall layout of the units provides the feeling of having your own villa unit. The breakfast is substantial and has something for everyone. No real negatives although the internet sometimes dropped out but not for long periods of time. i would definitely stay here again if visiting Khao Lak.

Reviewed June 03, 2018

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10.0
Exceptional
Sharleen from Australia
Couple
Water Pool Access Room
Stayed 3 nights in May 2019

Perfect!”

Our 2nd stay at this resort and once again, a wonderful experience in every respect. We booked a waters pool room with direct access to the main pool. The staff are lovely, the resort is very clean and it lives up to all expectations. Easy walk to beach, restaurants and bars. If staying in Khao Lak, this is the place to book and I highly recommend!

Reviewed May 29, 2019

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10.0
Exceptional
Michael from United States
Couple
Bay Room
Stayed 3 nights in April 2016

Great Location”

We got a good deal on a room in the older section. Rooms were very clean and comfortable. The grounds are really nice with a great pool. The breakfast buffet has a nice selection. Nice and friendly staff. My only complaint is the smooth marble used on the floor in the bathroom of the older section. It is incredibly slick/slippery and obviously gets wet from the shower. We both slipped a couple times both in the sink and shower area but didn't fall. Older folks really need to be careful. We had a nice stay and if we go to Khao Lak again will stay at The Waters.

Reviewed April 06, 2016

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10.0
Exceptional
Don from Canada
Family with teens
Bay Grand Suite
Stayed 5 nights in December 2012

Modern hotel design, close to action and beach”

Modern hotel in best part of Khao Lak area, close walk to beach

this is a newly opened hotel december 2012 - room and facilities in great condition. with the apparent good quality materials used, and with some maintenance, this should still be a good hotel for years to come. location is right in the middle of the bars/restaurant action of the town of ban niang beach - and is a 200m stroll to the beach itself (which was fine as i didnt need a hotel on the beach). within 10 minutes walk to the beach you have access to 20 local style beachside restaurants/bars serving great local food and some with beach chairs and umbrellas. hotel pool was great with jacuzzi jets and swim up bar. complimentary breakfast was perfect - not an over the top buffet , but it had everything one could want for a typical european or american breakfast. beds super comfortable with down blankets and high quality linen and towels. on site swiss manager running the show.

Reviewed January 06, 2013

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9.6
Exceptional
Victoria from United Kingdom
Couple
Stayed 5 nights in February 2020

Perfect for a relaxing holiday”

If you are looking to get away from it all and completely chillout by the pool in the sun all day this is the place to be. Clean room, plenty of choice for breakfast and good cocktails at the pool bar, especially at happy hour! There are so many pools it never seemed crowded. Short stroll to the beach, restaurants, shops, cocktail bars and bang niang market. Would love to return, and would recommend the ground floor swim up room with all day sun.

Reviewed March 11, 2020

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9.0
Exceptional
Roi from Israel
Group
Bay Romance Room
Stayed 5 nights in March 2014

We really enjoyed it! Similans are a must on seaso”

Good: surrounded by restaurants and 5 min to the beach, nice pool, well designed. Bad: Amenities and services are overpriced

Me and my girlfriend really liked the place. Khao lak in general is more quite than other places we been to in Thailand, but Similans were our favorite place after visiting both the western islands and the eastern islands. Hotel: both the rooms and the public area are well designed and kept clean. The pool is nice and it has a poolside bar. staff was really attentive and nice. It has a great buffet breakfast. It offers a great italian restaurant which is a little bit expensive. Also the bar services were expensive, and the spa was EXTREMELY OVERPRICED. i don't think anyone who comes to thailand should spend +2000thb on a 1 hour massage. that's ridiculous!

Reviewed May 28, 2014

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9.2
Exceptional
Tarryn from South Africa
Group
room
Stayed 1 night in April 2019

Beautiful Resort!!!!”

The Waters Khao Lak is a real Gem, Value for money, perfect location and outstanding staff. We had booked a standard room but on our arrival we were upgraded to a pool room, what a treat that was!!!!! Perfect little Resort offers so much !!!!!!!!!

Reviewed June 25, 2019

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10.0
Exceptional
arriya from Thailand
Group
Deluxe Pool Access
Stayed 3 nights in February 2021

Great”

We were upgraded to stay at The Sand Khaolak by Katathani, Family pool access type due to The Water Khaolak is temporary close. The hotel is at a great location which next to the beach. The aqua zone is amazing. Very suitable for family with children. Staff are friendly. We would definitely recommend this hotel.

Reviewed February 11, 2021

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8.7
Excellent
Kate from Sweden
Couple
Bay Grand Suite
Stayed 6 nights in February 2015

February 2015”

Poolbar, pool, balcony

Never been to Khao Lak so didn´t know what to expect. It was a bit far from almost everything. But the staff was friendly, helpful, and the pool was nice. Almost Everything was broken at the gym so I had to go up really early every morning to run outside Before the sun came up. Breakfast was ok, same same as everywhere. Great omelett! They always cleaned our room late every day, not when we were at the beach, that was a bit disturbing. Nightmarket just around the corner mo-wed and sat. Only one was down to cocounut beach - rent a moped!!

Reviewed March 05, 2015

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9.6
Exceptional
Damien from Thailand
Business traveler
BAY ROMANCE (BAY WING)
Stayed 3 nights in December 2018

Outstanding Hotel 5* +”

I have stayed at The Waters four times in the past, I will always stay here when in Thailand. This hotel is better than the Leaf, The Leaf on the Sands and The Sands, all part of the same group, but, The Waters is by far the best, right from meeting the Reception Staff, you feel like you are in a very different place, and you are ! Well Done to all the Staff at the Waters and The Katathani Group

Reviewed December 21, 2018

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9.6
Exceptional
Andrey from Russia
Couple
Bay Room
Stayed 1 night in November 2016

Very good. But beware of moscuitos!”

The hotel is very nice. Located a bit far from the sea. But otherwise quiet and well kept area. The pool system is very cool. Breakfasts are very nice, with some delicious local dishes. We enjoyed our stay there. Will consider this hotel again, if visiting Khao Lak area.

Reviewed October 03, 2017

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9.6
Exceptional
Steve from Thailand
Couple
Water Pool Access Room
Stayed 1 night in May 2018

Exceptional”

The resort needs to start doing a little maintenance now in the rooms and in general. The grass was kept immaculate around the resort but was let down by the fact that the staff did not remove the grass growing in the areas which are nice hedges. The pool was fantastic, breakfast also very good. All staff were friendly and always spoke. Stayed in pool access room which was very nice, but as mentioned before a little in room maintenance now would be good. Just paining and make look fresh again. Bathroom and shower was very good with plenty of hot water. Overall a great place to stay.

Reviewed May 10, 2018

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10.0
Exceptional
anthony from United Kingdom
Couple
Water Pool Access Room
Stayed 8 nights in September 2019

we were trated like a king and Queen”

we stayed at the waters after a recommendation by a friend, and we were not disappointed. What a fantastic hotel . The staff couldn't do enough for us and the whole complex was immaculately cleaned ! The staff were so friendly and always smiled and said hello. We stayed in a pool access room and it was pure luxury from our bed we could see the pool. . the bed was huge and the bedding was of high quality. We had tea coffee and 4 bottles of water replenished every day. The choice in the breakfast room was superb, the only down fall was it took so long to decide which of the lovely food to choose to eat ! we didn't use the gym or internet room but they looked great. The pool with the bar and water features were great fun. I would recommend and I would return . well done to all the staff and thank you for making us feel very special.

Reviewed October 06, 2019

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6.4
Good
Gavin from Canada
Family with young children
Deluxe Pool Access
Stayed 4 nights in March 2017

Reasonable resort, unreasonable staff”

The resort itself is quite nice. The rooms are spacious and clean and there are many pools all over the resort. The breakfast is not five-star quality but it does have a good selection of foods. The beach is only a 500m walk away, and the heart of Khao Lak is just 10 minutes away in the other direction. The let down at the resort was the ineptitude of most of the staff (with a few excellent exceptions). We rented two rooms during our four day stay and had a number of issues: 1. Broken AC in one room after checking in. Took a few visits of the staff to fix. 2. Broken mini-fridge in one room. Took two replacements before they could provide a working one. 3. The internet itself is frustrating due to the need to constantly sign-in. 4. Requests for house-keeping always needed at least two calls. There were two adults and one baby in our room, thus we requested for three towels. Every day the house-keeping would leave us with two towels and every day we would have to phone a couple times until they would bring us another towel. 5. A room-service dinner was paid for in cash. However, this bill was still added to the check-out amount. The receptionist did not believe that it had been paid and insinuated that we were mistaken about it being paid. 6. We requested a late check-out with a one hour later check-out (1 pm instead of noon.) The reason being that our son is normally having his nap around noon. When I requested the late check-out the receptionist instantly said no, that they are fully booked. That was before even knowing what type of room we were in. After a protracted discussion on the phone, they graciously extended the late check-out by 30 minutes. It is interesting that they said it was fully booked, however, I could still reserve rooms on their website for that day. Contrary to my generally overwhelmingly positive experiences in Thailand with the local employees, the majority of the staff at this resort were not willing to make the effort to address any issue.

Reviewed March 10, 2017

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10.0
Exceptional
Leila from Lebanon
Group
Bay Romance Room
Stayed 1 night in December 2016

A small paradise in bang niang beach”

Ohhhhh!it was a very right decision when i have booked this hotel!the romance bay was amazing with your own small pool!the pools around the property were amazing,clean,huge! The location was superb,like few min walk to the beach,and to the town!and near by you have many restaurants,supermarkets... The breakfast was very good! The staff was outstanding,helpful and smiling,we arrived early they directly gave us an available room! The only downside was that the pool was cold,definitly you cannot use it evening time because the sun doesn't reach the room. I loved that property,highly recommend it and definetly will come back! Thanks the waters for this amazing trip

Reviewed January 15, 2017

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10.0
Exceptional
Cathy from Australia
Couple
Water Pool Access Room
Stayed 9 nights in May 2018

We will be back”

Beautiful grounds, very relaxing feel to the property. The restaurant on site has the best pizza we have ever had. The pool access room is worth it and we will definitely be back. Khao Lak is a very quite and relaxing area.

Reviewed May 16, 2018

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