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The Waters Khao Lak by Katathani Resort

67/238, Moo 5, Kukkak, Takua Pa, Bang Niang Beach, Khao Lak, Thailand, 82190 - View on map
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Excellent8.5
Based on 274 reviews
92% would recommend to a friend
The Waters Khao Lak by Katathani Resort
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Lobby
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Lobby
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Swimming pool [outdoor]
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Swimming pool [outdoor]
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8.0 Very good location
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8.0Location

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Bar

  • Poolside bar

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Room choices
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Deluxe Pool Access
...
  • Pool view
  • 45 m²
  • 1 double bed
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Water Pool Access Room
...
  • Pool view
  • 50 m²
  • 2 single beds or 1 double b...
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Bay Romance Room
...
  • No view
  • 50 m²
  • 2 single beds or 1 double b...
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Bay Grand Suite
...
  • Pool view
  • 70 m²
  • 2 single beds or 1 double b...
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Bay Room
...
  • Pool view
  • 40 m²
  • 1 double bed
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Nearest essentials

Airports
  • 62 kilometers to
  • Phuket International Airport (HKT)
  • 102 kilometers to
  • Krabi International Airport (KBV)
Public transportation
  • 2.7 kilometers to
  • Khao Lak Bus Station
Hospital or clinic
  • 4.8 kilometers to
  • Khuekkhak Health Promoting Hospital
Pharmacy
  • 700 meters to
  • Pharmacy
Convenience store
  • 650 meters to
  • 7 Eleven
Cash withdrawal
  • 150 meters to
  • ATM

More about The Waters Khao Lak by Katathani Resort

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Verified guest reviews

Agoda Reviews (274)
Booking.com Reviews (201)

5.9

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Excellent
based on 274 reviews
  • Cleanliness 8.8
  • Facilities 8.9
  • Location 8.0
  • Room comfort and quality 8.8
  • Service 8.7
  • Value for money 8.6
  • Food and dining 7.5
Very good
based on 7 reviews
  • Cleanliness 8.3
  • Facilities 9.0
  • Location 6.6
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 7.7
  • Food and dining 8.0
Excellent
based on 192 reviews
  • Cleanliness 8.8
  • Facilities 8.9
  • Location 8.2
  • Room comfort and quality 8.9
  • Service 8.8
  • Value for money 8.6
  • Food and dining 7.5
Excellent
based on 24 reviews
  • Cleanliness 9.6
  • Facilities 9.2
  • Location 8.3
  • Room comfort and quality 8.8
  • Service 8.9
  • Value for money 9.1
  • Food and dining 7.2
Very good
based on 11 reviews
  • Cleanliness 8.2
  • Facilities 8.2
  • Location 7.3
  • Room comfort and quality 10.0
  • Service 7.6
  • Value for money 8.2
  • Food and dining 8.0
Excellent
based on 16 reviews
  • Cleanliness 8.4
  • Facilities 8.8
  • Location 6.8
  • Room comfort and quality 8.4
  • Service 8.9
  • Value for money 8.0
  • Food and dining 8.0
Excellent
based on 24 reviews
  • Cleanliness 8.4
  • Facilities 9.0
  • Location 7.9
  • Room comfort and quality 8.6
  • Service 8.4
  • Value for money 8.7
  • Food and dining 7.2
Provided by verified guests of Agoda
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  • Bay Room
  • Bay Grand Suite
  • Bay Romance Room
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  • Water Pool Access Room
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4.8
Vivat from Thailand
Family with young children
Water Pool Access Room
Stayed 2 nights in June 2017
Nearly there but lots has to be done to change the resort”
The resort has potential to be a great choice except that facility is too limited, carpark can see right through to the pool, makes resort looks abit cheap. Proper walls should have been built to block the view of pool from main arrival car park. Birds landed on nacons and potatoes coz the dishes are not covered. Guests have to eat those food without knowing birds have stood of them. Disgusting and unhygenic. Otherwise, breakfast choice and selection is on the merit side.
Reviewed June 06, 2017
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10.0
Laura from Thailand
Solo traveler
Bay Romance Room
Stayed 1 night in May 2017
Perfect getaway”
I come here very often, i cannot fault the service or the quality.
Reviewed May 27, 2017
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9.2
Donnaya from Thailand
Family with teens
Bay Room
Stayed 1 night in May 2017
Happiness time”
The staff were absolutely friendly especially Tony and Amonrat. The restaurant is very fantastic breakfast, lunch and dinner. We are enjoyable for our stay but unfortunately it's very short time for my family. Thank you all staff to make our preface holiday.
Reviewed May 19, 2017
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9.6
Geoffrey from Australia
Couple
Water Pool Access Room
Stayed 7 nights in May 2017
Pool access room great”
Had the direct pool access room and was really impressed , noticed people in the upper access , but if you like the water ...go for direct Also location was ideal for local restaurants , shopping , bars chemist , money exchange etc. etc......but the beach was a disappointment ...but the waters pools were great
Reviewed May 09, 2017
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10.0
guy from Israel
Family with young children
Bay Romance Room
Stayed 3 nights in April 2017
Great vacation ”
Beautiful hotel with great service. The perfect vacation in khao lak
Reviewed April 23, 2017
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8.8
sawitree from Thailand
Couple
Water Pool Access Room
Stayed 1 night in April 2017
Always happy to be back here”
The staff are friendly and can recognized the guest. The accommodation also nice with functional. Just only comment for breakfast, please provide more variety and carefully check for the food signage should correct with the food item.
Reviewed April 17, 2017
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10.0
Rajesh from United Kingdom
Couple
Water Pool Access Room
Stayed 4 nights in March 2017
Excellent stay”
We had a really relaxing stay at this hotel, and made use of the swimming pool area and gym. Rooms are large and clean, and the buffet breakfast is excellent. Would definitely go back
Reviewed March 26, 2017
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7.6
Harprem from Thailand
Couple
Bay Romance Room
Stayed 1 night in February 2017
Beautiful hotel. Staff needs a bit more training”
Really nice hotel. Really good facilities, but felt like staff could use a bit more training. They had breakfast till 11:30 (late ala carte option), but when my wife and I went for this, we had to run around looking for someone who understood what we were actually talking about. Seems no one actually knew this option existed except senior managers. Room service food dishes were also left in front of our rooms for a day before someone picked them up.
Reviewed March 17, 2017
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6.4
Gavin from Canada
Family with young children
Deluxe Pool Access
Stayed 4 nights in March 2017
Reasonable resort, unreasonable staff”
The resort itself is quite nice. The rooms are spacious and clean and there are many pools all over the resort. The breakfast is not five-star quality but it does have a good selection of foods. The beach is only a 500m walk away, and the heart of Khao Lak is just 10 minutes away in the other direction. The let down at the resort was the ineptitude of most of the staff (with a few excellent exceptions). We rented two rooms during our four day stay and had a number of issues: 1. Broken AC in one room after checking in. Took a few visits of the staff to fix. 2. Broken mini-fridge in one room. Took two replacements before they could provide a working one. 3. The internet itself is frustrating due to the need to constantly sign-in. 4. Requests for house-keeping always needed at least two calls. There were two adults and one baby in our room, thus we requested for three towels. Every day the house-keeping would leave us with two towels and every day we would have to phone a couple times until they would bring us another towel. 5. A room-service dinner was paid for in cash. However, this bill was still added to the check-out amount. The receptionist did not believe that it had been paid and insinuated that we were mistaken about it being paid. 6. We requested a late check-out with a one hour later check-out (1 pm instead of noon.) The reason being that our son is normally having his nap around noon. When I requested the late check-out the receptionist instantly said no, that they are fully booked. That was before even knowing what type of room we were in. After a protracted discussion on the phone, they graciously extended the late check-out by 30 minutes. It is interesting that they said it was fully booked, however, I could still reserve rooms on their website for that day. Contrary to my generally overwhelmingly positive experiences in Thailand with the local employees, the majority of the staff at this resort were not willing to make the effort to address any issue.
Reviewed March 10, 2017
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8.8
Michelle from Australia
Couple
Bay Grand Suite
Stayed 6 nights in January 2017
Great stay, would highly recommend if you want a relaxing, quieter getaway than Phuket!”
We had a lovely stay at The Waters. I couldn't fault the resort. Staff were friendly and helpful, rooms were thoroughly cleaned daily. Room service was generous and tasty. Good location, plenty of restaurants near by. Didn't go to the Italian restaurant at the resort but heard it was great! Breakfast was superb, plenty of variety. We had a relaxing time here, the pool access was perfect. Definitely give this place a go, you will not regret it!
Reviewed January 30, 2017
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