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1 Jun 2020
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2 adults
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7.7
Very good
/10
(193 reviews)See what guests said
View4
Housekeeping4
Food & Dining3
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7.7
Very good
Location rating score
Very good location
Parking
FREE
3-star Resort
The Waterway Villa
PT 21564 , Batu 7 , Jalan Kuala Lumpur Lama, Bukit Tinggi, Bentong Town, Bentong, Malaysia, 28750 - See map
"We consider the food LAL were specifically prepared for us and delicious We will come again next time."
gaikheah - December 6, 2018
Excellent service
8.2 rating for service
8.2 rating for service
Excellent cleanliness
8.0 rating for cleanliness
8.0 rating for cleanliness
Very good comfort
7.9 room quality and comfort
7.9 room quality and comfort
Very good facilities on premise
7.4 facilities on premise
7.4 facilities on premise
Daily housekeeping
Garden
Smoking area
Car park
Karaoke
Cheaper than 70% of all properties in Bentong in the last 24 hoursCompared to 89 Bentong properties at Agoda for various dates
| Value for money | 7.4 |
| Distance to city center | 120 km |
| Location rating | 7.7 |
Rooms available at The Waterway Villa
7.9
Very good
Room comfort & quality
Room photos and details
Bali Villa Corner View Room
...
- Room size: 50 m²/538 ft²
- Garden view
- 2 queen beds
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Room photos and details
Bali Villa Suite
...
- Room size: 50 m²/538 ft²
- Garden view
- 3 double beds
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Room photos and details
Bamboo Villa
...
- Room size: 29 m²/312 ft²
- Garden view
- 1 double bed
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Room photos and details
Glass Villa Deluxe Room
...
- Garden view
- Balcony/terrace
- 2 double beds
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Room photos and details
Bali Villa Corner Suite
...
- Room size: 60 m²/646 ft²
- Garden view
- 4 double beds
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Room photos and details
Stone Villa Family Suite
...
- Room size: 38 m²/409 ft²
- Garden view
- 2 queen beds and 2 king bed...
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Room photos and details
Glass Villa First Floor Room
...
- Garden view
- Balcony/terrace
- 2 queen beds
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Room photos and details
Stone Villa Suite
...
- Room size: 50 m²/538 ft²
- Garden view
- 2 queen beds
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Room photos and details
Glass Villa Ground Floor Room
...
- Garden view
- 2 double beds
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Room photos and details
Hill Villa
...
- Room size: 53 m²/570 ft²
- Balcony/terrace
- 2 double beds
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Frequently asked questions
What time is check-in and check-out at The Waterway Villa?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.
How do I get to The Waterway Villa?
For those who wish to drive their own cars, The Waterway Villa has a car park right on site for maximum convenience. Car parking is free for guests.
What is the smoking policy at The Waterway Villa?
The Waterway Villa does permit smoking in some areas and is not 100% smoke-free.
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Explore the neighborhood
What people love about The Waterway Villa
- 10.0Exceptional
"Overall, best for relaxing and group gathering."
erl S.
|
January 2, 2019
- 7.2Very good
"Nice environment, nice food, nice service."
Axl
|
June 18, 2018
- 8.0Very good
"The environment and the facility is good."
Loo
|
May 29, 2017
Property ranking|Compared to 89 Bentong properties
See all rankings
Room comfort score
7.9/10
Room size
33 sqm.
Service score
8.2/10
Cleanliness score
8.0/10
Better than
97
%
of Bentong properties
Bigger than
90
%
of Bentong properties
Better than
80
%
of Bentong properties
Better than
80
%
of Bentong properties
Overall rating:
7.7
Very good
193 reviews
193 reviews
Cleanliness
8.0
Facilities
7.4
Location
7.7
What travelers say they love:
Very nice gateway if you love to experience the opposite of ...
Kohilah from Malaysia
Family with older children
Family with older children
Well-positioned in Bentong Town, The Waterway Villa is the ideal point of departure for your excursions in Bentong. Situated only 120 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At The Waterway Villa, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the hotel offers Wi-Fi in public areas, car park, restaurant, bicycle rental.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Throughout the day you can enjoy the relaxing atmosphere of the outdoor pool, garden, karaoke. The Waterway Villa is an ideal place of stay for travelers seeking charm, comfort and convenience in Bentong.
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Most talked about facilities
Food & Dining
12 mentions
Swimming Pool
7 mentions
Breakfast
2 mentions
Internet
2 mentions
What they offer
9.2
Exceptional"Love their enthusiastic although most of them are foreign wo..."
Yeong
|
June 18, 2018
View all reviews
Languages spoken
- English
- Chinese [Mandarin]
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Garden
- Karaoke
- Hiking
- Swimming pool [outdoor]
Services and conveniences
- Daily housekeeping
- Smoke-free property
- Smoking area
For the kids
- Family room
Access
- Elevator
- Front desk [24-hour]
- Facilities for disabled guests
- Pets allowed
Getting around
- Car park [free of charge]
- Car park [on-site]
Available in all rooms
- Coffee/tea maker
- Free bottled water
- Toiletries
- Fan
- Hair dryer
- Towels
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Food and dining
Breakfast options
Asian
Continental
Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 3-8 year(s) | Must use an extra bed If you need an extra bed, it will incur an additional charge. |
Guests 9 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- A security deposit of MYR 100 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
- An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
- The property reserves the right of admission.
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 12:00 PM
Reception open until: 12:00 AM
Getting around
Distance from city center: 120 km
The property
Number of restaurants: 1
Number of rooms : 13
Year property opened: 2011
Most recent renovation: 2013
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Property announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
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Compare to other recommended properties
Best value!  The Waterway Villa |  |  |   agodaHomes | |
| Dining | Breakfast available | Breakfast available | Breakfast available | Kitchen |
| Guest rating | Very good 193 reviews 7.7 Location 7.7 | Very good 10958 reviews 7.4 Location 7.8 | Good 1830 reviews 6.8 Location 6.6 | Awaiting reviews |
| Neighborhood | Bentong Town | Berjaya Hills | Janda Baik | Berjaya Hills |
Reviews of The Waterway Villa from real guests
Provided by verified guests of 
Agoda Reviews (193)Booking.com Reviews (19)
7.7
/
10
Very good
High score for Bentong
Rating
9+ Exceptional (27)
8-9 Excellent (16)
7-8 Very Good (22)
6-7 Good (10)
<6 Below Expectation (18)
Time of the year
Mar - May (24)
Jun - Aug (28)
Sep - Nov (15)
Dec - Feb (26)
All guests (193)
All room types
All languages
Show reviews that mention
Showing 93 verified guest comments
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Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Very good location
Spatial, Green, Quite Place”
Having good time in Waterway Villa. Not much activity - only a short hike about 15 minutes. Nice swimming pool. Recommend to family with kids, a group of friends. Can rent bicycle but no much place can explore. Mahjong is available for renting upon request. Karaoke is public use - be fast if you are a good singer. Room are spatial and the bed are comfortable.
Great Mountain View with Fresh air”
The villa is a private glass villa situated in a picturesque hillside setting amidst the woods, a few kilometers from Bentong town centre. Great place for a reunion. We had a wonderful time here
Terbaik dan sangat2 berbaloi.”
Persekitaran & suasana yang sangat2 nyaman, cantik & menarik. Semua staff baik dan peramah. Pemandangan yang menenangkan. Nikmati keindahan alam semulajadi. Keadaan Bamboo Villa yg cantik, kemas & bersih. Hidangan ‘tea break, dinner & breakfast’ dengan pelbagai menu yang enak & segar. Sangat2 berpuas hati.
Bali Villa Corner View Room + Bali Villa Corner View Room for 16pax (Adults and Children)”
The staffs are helpful and friendly. Bali Villa Corner View Room are spacious. The rooms are near to swimming pool. Rooms booked included tea break, dinner and breakfast as well as some activities i.e. jungle trekking and fruit farm tour (But we didn't join .. Haha). Overall environment very relaxing, green, quiet and comfort.
Stay in The Waterway Villa”
Very helpful staff. Bali Villa is very big. Can occupy more people in the room. Most important is clean :) Pleasant environment for both adults and kids Food is a bit disappointing. not much choice and not really tasty.
Bali Villa Stay in The Waterway Villa”
Very helpful staff. Bali Villa is very big. Can occupy more people in the room. Most important is clean :) Pleasant environment for both adults and kids Food is a bit disappointing. not much choice and not really tasty.
I went with my parents who are 70s & 3 kids, 6 of us enjoy much, even we just stay a night.”
Stay a night there but unexpected the tour guide walked us around the villa, jungle trekking & Orchard tour. This is the purpose why i brought my family members back to jungle, let them have the explore. will be back again.
Great service and good accommodation ”
Overall it was a pleasant stay. We stayed at the hillside, great view and more privacy. Although it's on top of the hill, however the crew was very efficient whenever we call up to ask for pick up to go down hill. (Cars are not allow to drive up. They have private cars to pick u up) Crews there are super friendly and helpful. Superb stay and will definitely recommend to friends Distance from resort to town is approximately 20mins of hill ways.
Beautiful place but..”
I really love the garden concept for this place, beautiful but the lobby is not matched, maybe u guys can put some interior effort design, its dark n not welcoming although this place has great potential, my suggestion is to put a tv in a room coz we cant do anything in room, wifi is also low connection so we dont know what to do, pls consider coz this place is also quite distance from small town, atleast there's smthing to do while relaxing in room, the food can improvise too coz there's not so much option, another is maybe can open a small shop tht sell general groceries/snacks/toothbrush bcoz maybe guest can buy something w'out going to the town, with a bit dangerous road, thx, others are okay,
Awesome Bentong family trip”
Friendly staff. . Nice landscape. Clean surrounding tranquility prevails. At this time the swimming pool bis under renovation and they replaced us with another one exciting experience called Water Tubing. It's quite interesting and fun to try it .. and it's safe with 2 security guard guiding us along the river . Next day we were guided for a jungle trekking All night long we enjoy the karaoke with good sound system. We were provided tea break .. lunch...dinner. For us ...we consider the food LAL were specifically prepared for us and delicious We will come again next time.
Natural feel hotel. ”
This is a relaxing place and to feeling as natural environment, good services for the staff. Only feeling not good is the hotel we stay didn't provide Aircond and afternoon will feel very hot for the weather on hot sun.
No Regret”
Its is suitable for family, group or couple..During our stay, we will no longer worried about getting food, they provide breakfast, tea time, and dinner..The food cooked by Malays chef (1 local chef, 1Indo Chef).. There also have many scenary and the local attraction is commonly the forest and local food (Lemang Toki, Durian, Ani Patin)
Short relaxing getaway”
We arrived shortly before the scheduled the tea break. Transported from the entrance / carpark via a truck. Check in was pretty fast and we just loved the room. The environment is very relax and fresh. The pool with slide is no doubt the best thing in this resort. Both adult and children taking turn to use it. Dinner is buffet style and we just love the fried ikan kembong, so fresh and delicious. After dinner, there is nothing much to do except for the karaoke or strolling around the place. We slept early due to exhaustion from travelling a long journey. Breakfast was excellent especially the staff preparing the toast and fried egg. The rest of the food like nasi lemak and fried noodles also very tasty. We just strolled around and didn't join the jungle trekking or the trip to the fruit farm due to under aged children .
They can do better! ”
It is boring. The fruit farm visit is meaningless. The fruits are not ripe yet and we are not allowed to pick any fruits. Besides, the villa is under renovation, so the view and the air doesn't seem good to us. The food is normal. Their service is bad. My family and I wanted to enjoy a night swim but the lights are all off. We asked them to switch on and it tooks about 30 minutes.
a good one day trip with family and friends”
overall was pleasant stay . the water pump was very noisy . food was pleasant with tea break n dinner n breakfast . they have lots activities . karaoke session music can be louder. they should provide air freshener for stone villa as theres 2 build in toilet and it smells at times. lots flies . good gateaway with family for a day !
Scenic place to go”
went there with my family...we enjoyed the walk to the hill in the morning. very scenic. hotel facilities are basic. people does karaoke until late night and you can hear it since our rooms are quite near to the karaoke/ dining area. btw the staff are friendly to bring us around with Hilux since my mum cannot walk much
Good Environment”
Good, just the dormitory room (8pax) only has 1 bathroom to use. The dusun visit during the activity no any free fruit to eat.
Adequately maintained Resort”
well maintained landscap and facillities ;, half board price included in the rooms makes it value foe money but food is 3 start standard - passable. Stayed in the bamboo hut- not bad. Well maintained. Overall enjoyable stay. Will return
Extremely friendly and helpful staff”
The staff here were all well trained and they are super helpful in anything. Love their enthusiastic although most of them are foreign worker. They still show good performance with good smile on their face all the time.
awesome short getaway for city people”
it is not far from KL city center, just an hour driving distance. The rooms are clean and well maintain, it is very convenient for family travellers like us as they included all meals, we have no hassle to drive out to look for food. Food is generally good especially the bbq chicken wings! Eventhou there are not many activites available, it is sufficient for 2D1N trip...recommended to bring sport shoes for a morning run with kids. Overall is a nice place for family! will definitely visit there again.