The Waterway Villa

5 stars out of 5
PT 21564 , Batu 7 , Jalan Kuala Lumpur Lama, Bukit Tinggi, Bentong Town, Bentong, Malaysia, 28750

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Strategically situated in Bentong Town, allowing you access and proximity to local attractions and sights. As an added bonus, outdoor pool is provided on-site to conveniently serve your needs.

Highlights

Inside city center

Front desk [24-hour]

Great food & dining

Great View

Daily housekeeping

Facilities

Internet access

Swimming pool

Free parking

Front desk [24-hour]

Pool (kids)

Garden

Breakfast

Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Bentong every 6 minutes on Agoda.com
Service 8.5
Cleanliness 8.3
Room comfort and quality 7.9
Facilities 7.8

Based on 527 verified reviews

Service

8.5

Cleanliness

8.3

Room comfort and qua...

7.9

Facilities

7.8

Location

7.8

Value for money

7.8

See map

7.8Very good

Location rating score

Very good location - Inside city center
Parking
FREE
Closest landmarks
Sultan Abu Bakar Park
50 m
TF hypermarket
370 m
Bentong Gallery
530 m
Bentong Walk
570 m
Hospital Bentong
830 m

Good to know

Value for money7.8
Distance to city center120 km
Location rating7.8

Rooms available at The Waterway Villa

Very good
Room comfort & quality

7.9

Bali Villa Corner View Room
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed & 1 king bed & 1...
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Glass Villa Deluxe Room
...
  • Garden view
  • Non-smoking
  • 2 double beds
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Glass Villa Ground Floor Room
...
  • Garden view
  • Non-smoking
  • 2 double beds
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Glass Villa First Floor Room
...
  • Garden view
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Stone Villa Family Suite
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 4 king beds
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Bali Villa Corner Suite
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 4 double beds
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Bali Villa Suite
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 3 double beds
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Bamboo Villa
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 1 double bed
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Stone Villa Suite
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 queen beds
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Deluxe Hill Villa
...
  • Room size: 50 m²/538 ft²
  • Garden view
Enter dates to see prices

Frequently asked questions

What attractions are close by The Waterway Villa that are in walking range?

While staying at The Waterway Villa, jump start your holiday break by checking out the closest points of interest that are within close proximity to the property which include Sultan Abu Bakar Park, TF hypermarket, and Bentong Gallery.

When was The Waterway Villa built?

The Waterway Villa was built in 2011.

How many rooms does The Waterway Villa have?

The Waterway Villa has a total of 13 rooms.

At what time of the year is The Waterway Villa most popular?

The Waterway Villa's most popular month where verified visitors have stayed the most is in June.

What was the average room rate for The Waterway Villa been in the past month?

The average room rate for The Waterway Villa in the past month is 377.67 MYR, compared to city's average of 454.13 MYR.

In which languages can The Waterway Villa's employees communicate?

The Waterway Villa can converse up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do past visitors love most about The Waterway Villa?

Past guests that stayed at The Waterway Villa have given this property a rating of 8.503 for its outstanding service as the major highlight for their stay.

What is the verified guest review consensus about The Waterway Villa's wellness amenities?

81.0% of our verified guest testimonials have given a positive review and remarks about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for The Waterway Villa down in the review section.

What is the typical rating that verified Solo travelers' have given to The Waterway Villa?

Verified solo travelers that have stayed at this property have given The Waterway Villa an average rating of 8.5. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to The Waterway Villa?

Past group travelers that have stayed at this property have given The Waterway Villa an average rating of 8.2. You can check out more in depth customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at The Waterway Villa?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.

Is breakfast offered at The Waterway Villa?

Start your mornings right, with the buffet and continental breakfast options featured at The Waterway Villa.

More about The Waterway Villa

More about The Waterway Villa

Discover Tranquility at The Waterway Villa in Bentong, Malaysia

Nestled amidst the lush greenery of Bentong, Malaysia, The Waterway Villa offers a serene and tranquil retreat for those seeking a peaceful getaway. Built in 2011 and last renovated in 2013, this charming boutique hotel boasts 13 beautifully appointed rooms, ensuring an intimate and personalized experience for every guest. As you step into The Waterway Villa, you'll be greeted by a sense of tranquility and natural beauty. The hotel's picturesque surroundings, with its verdant gardens and soothing water features, create a peaceful ambiance that instantly puts you at ease. Whether you're looking to escape the hustle and bustle of city life or simply unwind in a serene setting, this hidden gem is the perfect destination. Check-in at The Waterway Villa begins at 03:00 PM, allowing you ample time to settle in and make the most of your stay. The hotel's check-out time is at 12:00 PM, giving you a leisurely morning to enjoy a delicious breakfast or take a refreshing dip in the sparkling swimming pool. With its convenient location just 120 km away from the city center, The Waterway Villa offers a peaceful retreat that is easily accessible for both local and international travelers. Please note that The Waterway Villa's child policy does not allow children to stay free of charge. Extra charges may apply for children, ensuring a peaceful and undisturbed experience for all guests. With its intimate atmosphere and serene surroundings, The Waterway Villa is the perfect choice for couples, solo travelers, and anyone seeking a tranquil escape in the heart of Bentong, Malaysia.

Unwind and Indulge in Entertainment at The Waterway Villa

Nestled within a lush garden paradise, The Waterway Villa offers an array of entertainment facilities that will leave you feeling relaxed and rejuvenated. Whether you are seeking a fun-filled family vacation or a romantic getaway, this enchanting resort has something for everyone. Step into the resort's expansive swimming pool, where you can take a refreshing dip or simply lounge by the water's edge with a tropical cocktail in hand. The poolside bar provides a vibrant atmosphere, complete with live music and entertainment, making it the perfect spot to unwind and soak up the sun. For those seeking a more active experience, challenge your friends or family to a game of pool or table tennis at the resort's well-equipped game room. If you prefer to stay active amidst nature, The Waterway Villa has a beautiful garden area where you can engage in outdoor activities. Take a leisurely stroll along the picturesque walking paths, surrounded by vibrant flowers and towering trees. For the adventurous souls, the resort offers bicycle rentals, allowing you to explore the scenic surroundings at your own pace. After a day of exploration, head to the resort's private cinema for a cozy movie night. Sink into plush seats and enjoy the latest blockbusters or timeless classics on the big screen. The cinema provides a comfortable and intimate setting, perfect for a romantic date or a family movie night. With its range of entertainment facilities, The Waterway Villa ensures that every moment of your stay is filled with joy and relaxation. Whether you choose to unwind by the pool, explore the garden, or enjoy a movie night, this enchanting resort promises an unforgettable experience.

Stay Active at The Waterway Villa's Sports Facilities

At The Waterway Villa, staying active and enjoying your favorite sports is a breeze. The hotel boasts a range of top-notch sports facilities that cater to guests of all ages and interests. Dive into the refreshing outdoor pool, perfect for a leisurely swim or an invigorating workout. The pool is surrounded by lush greenery, providing a serene and picturesque setting for your aquatic adventures. Whether you're a beginner or a seasoned swimmer, the pool offers the ideal space to relax, have fun, and stay fit during your stay at The Waterway Villa in Bentong, Malaysia.

Convenient Facilities at The Waterway Villa

At The Waterway Villa, guests can expect a range of convenient facilities that will enhance their stay in Bentong, Malaysia. The hotel offers a dedicated concierge service, ensuring that guests have access to assistance and information round the clock. Whether you need recommendations for local attractions or assistance with transportation, the friendly and knowledgeable concierge staff is always ready to help. Additionally, The Waterway Villa understands the importance of staying connected, which is why they provide complimentary Wi-Fi in public areas. Whether you need to catch up on work emails or simply want to share your vacation photos on social media, you can stay connected throughout your stay. Furthermore, the hotel's commitment to providing a comfortable and hassle-free experience is evident through their daily housekeeping service. Guests can enjoy coming back to a clean and tidy room after a day of exploring Bentong. The dedicated housekeeping staff ensures that your room is always fresh and well-maintained, allowing you to relax and unwind in a clean and comfortable environment.

Convenient and Hassle-Free Transport Facilities at The Waterway Villa

At The Waterway Villa, we understand the importance of convenient and hassle-free transportation for our guests. That's why we provide a range of transport facilities to ensure a seamless travel experience. With our onsite car park, guests can easily park their vehicles without any additional charges. Whether you are driving your own car or renting one, our free-of-charge car park offers ample space for your convenience. So, you can rest assured that your vehicle will be safe and secure throughout your stay at our villa.





Indulge in Exquisite Dining at The Waterway Villa

At The Waterway Villa, dining is an experience that will tantalize your taste buds and leave you craving for more. Start your day with a sumptuous breakfast buffet that offers a wide array of options to suit every palate. From freshly baked pastries and bread to a selection of cheeses, cold cuts, and fruits, there is something for everyone to enjoy. Indulge in a continental breakfast that includes a variety of cereals, yogurt, and juices, ensuring you have a nutritious and energizing start to your day. In addition to the breakfast buffet, The Waterway Villa also offers daily housekeeping to ensure that your dining experience is always clean and enjoyable. The dedicated staff takes pride in maintaining the highest standards of cleanliness and hygiene, ensuring that you can dine with peace of mind. Whether you choose to dine in the elegant restaurant or opt for a more intimate setting in your villa, the dining facilities at The Waterway Villa will exceed your expectations and provide you with an unforgettable culinary experience.

Luxurious and Spacious Rooms at The Waterway Villa

Indulge in the ultimate comfort and luxury at The Waterway Villa in Bentong, Malaysia. With a variety of room types to choose from, you are guaranteed a memorable stay in this tranquil retreat. The Bali Villa Corner Suite offers a generous space of 60 square meters, featuring 4 Double Beds. Perfect for families or groups of friends, this suite provides ample room for everyone to relax and unwind. For a stunning view, the Bali Villa Corner View Room boasts 50 square meters of space with 1 King Bed and 1 King Bed and 1 King Bed, allowing you to enjoy the breathtaking scenery right from your room. Booking your stay at The Waterway Villa through Agoda not only ensures you the best prices but also a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the available room options and secure your reservation in just a few clicks. Take advantage of the convenience and reliability of Agoda to make your dream getaway a reality at The Waterway Villa.

Discover the Charming Bentong Town in Malaysia

Nestled amidst the lush greenery of the Pahang state in Malaysia, Bentong Town is a hidden gem waiting to be explored. This quaint town is located just a short drive away from the bustling city of Kuala Lumpur, making it a perfect escape for those seeking a peaceful retreat. With its rich cultural heritage and natural beauty, Bentong Town offers a unique blend of history, adventure, and relaxation. Immerse yourself in the vibrant local culture as you wander through the streets of Bentong Town. Discover traditional Chinese shophouses, where you can indulge in a variety of local delicacies and shop for unique souvenirs. Don't miss the opportunity to visit the Bentong Gallery, a museum that showcases the town's rich history and heritage. For nature lovers, Bentong Town is the gateway to the stunning Titiwangsa Mountains, where you can embark on thrilling hikes and explore breathtaking waterfalls. Whether you're seeking a serene getaway or an adventure-filled escape, Bentong Town has something for everyone. Experience the charm of this hidden gem and create lasting memories in the heart of Malaysia.

Traveling to The Waterway Villa from Nearby Airports

Located in the charming town of Bentong in Malaysia, The Waterway Villa offers a serene and idyllic retreat for travelers seeking a peaceful getaway. Getting to this hidden gem is a breeze, thanks to its convenient proximity to several airports in the region. For international travelers, the nearest airport to The Waterway Villa is Kuala Lumpur International Airport (KLIA), which is approximately 100 kilometers away. From KLIA, you can choose to take a taxi or hire a private car to reach the villa. The journey takes around 1.5 to 2 hours, depending on traffic conditions. Alternatively, if you prefer a shorter travel time, you can fly into Sultan Abdul Aziz Shah Airport (also known as Subang Airport) in Subang, which is approximately 80 kilometers away from The Waterway Villa. From Subang Airport, you can easily arrange for a taxi or private car transfer to the villa, which typically takes around 1 to 1.5 hours. Whichever airport you choose, you can expect a scenic drive through the lush Malaysian countryside, with breathtaking views of mountains and rivers along the way.

Discover the Natural Beauty and Tranquility Surrounding The Waterway Villa

Nestled amidst the serene beauty of Bentong, Malaysia, The Waterway Villa offers a tranquil retreat for nature lovers and adventure enthusiasts alike. Situated in close proximity to a range of stunning landmarks and attractions, guests can immerse themselves in the natural wonders that surround this idyllic getaway. One of the nearby landmarks is the Lentang Forest Recreational Park, a haven for outdoor enthusiasts. Here, visitors can embark on scenic hikes through lush greenery, discover diverse flora and fauna, and enjoy picnics in the peaceful surroundings. Another must-visit attraction is the Sultan Abu Bakar Park, where guests can admire the beautiful gardens and relax in the shade of towering trees. For those seeking retail therapy, TF Hypermarket and Pasaraya TF Value Mart are conveniently located nearby, offering a wide range of shopping options. Adventure seekers can head to Sungai Marong Valley Park, where they can indulge in thrilling activities such as river tubing and kayaking. Klinik Desa Damai and Hospital Bentong are also within easy reach, ensuring that guests have access to medical facilities if needed. Nature lovers will be delighted to explore the nearby Kechara Forest Retreat, a spiritual sanctuary nestled in the heart of nature. The retreat offers serene walking trails, meditation spaces, and breathtaking views, allowing guests to reconnect with themselves and their surroundings. Another natural gem worth visiting is the Chamang Fall, a majestic waterfall surrounded by lush greenery, perfect for a refreshing dip or a picnic with loved ones. Last but not least, the Botanical Garden is a must-visit for those who appreciate the beauty of plants and flowers. Guests can stroll through the well-maintained gardens, admire the colorful blooms, and learn about the diverse plant species that thrive in this tranquil setting. With its convenient location near these landmarks and attractions, The Waterway Villa offers guests the perfect opportunity to explore the natural beauty and tranquility of Bentong, Malaysia. Whether you seek adventure, relaxation, or a deeper connection with nature, this enchanting destination has something for everyone.





A Gastronomic Adventure Awaits

Indulge in a gastronomic adventure during your stay at The Waterway Villa, as a wide array of restaurants are just a stone's throw away. Lemang To'ki and Lemang Toki 2 offer mouthwatering traditional Malaysian dishes, perfect for those craving authentic local flavors. For a unique dining experience amidst nature, head to Tanah Aina Fareena Cafe, where you can savor delicious meals while enjoying the serene surroundings. Thong Kee Restaurant and Restoran Golden Court are popular choices for Chinese cuisine enthusiasts, serving up delectable dishes that will satisfy your cravings. If you're in the mood for some seafood delights, IKAN BAKAR SRI TANJONG is the place to be, offering a variety of grilled fish and seafood dishes. Tomyam King is a must-visit for lovers of Thai cuisine, where you can indulge in flavorful and aromatic tom yum dishes. For a taste of local Malaysian favorites, make your way to Restoran Cinta Rasa Airena (AAA) Bentong, known for its mouthwatering dishes that will leave you wanting more. Big House Restaurant offers a cozy and relaxed ambiance, perfect for enjoying a hearty meal with friends and family. And if you're in the mood for some authentic Indian cuisine, Restoran Tawakal is the place to go, serving up flavorful curries and tandoori dishes. With such a diverse range of dining options right at your doorstep, your taste buds are in for a treat at The Waterway Villa.





Affordable Luxury at The Waterway Villa

Escape to The Waterway Villa in Bentong, Malaysia, where luxury meets affordability. With an average price of just $122 per room, this stunning hotel offers exceptional value for money. Compared to the average price of a hotel room in Bentong, which stands at $144, The Waterway Villa provides a budget-friendly option without compromising on quality. Nestled amidst the lush greenery of Bentong, The Waterway Villa is a haven of tranquility that offers a serene retreat from the bustling city. With its affordable rates, guests can indulge in the hotel's luxurious amenities and impeccable service without breaking the bank. Whether you're seeking a romantic getaway or a family vacation, The Waterway Villa is the perfect choice for those looking to experience the beauty of Bentong without exceeding their budget.

A Serene Oasis for Relaxation and Group Gatherings

The Waterway Villa in Bentong, Malaysia has received rave reviews from its satisfied guests. Visitors have described the villa as beautiful, clean, and comfortable, making it an ideal choice for a relaxing getaway. The serene ambiance and well-maintained bamboo structures add to the overall charm of the property. The friendly and welcoming staff have been commended for their excellent service, ensuring that guests feel well taken care of throughout their stay. With its peaceful surroundings and top-notch amenities, The Waterway Villa offers a perfect retreat for families and groups seeking a rejuvenating experience. The value for money is undeniable, making it a popular choice among travelers. From the fast check-in process to the helpful staff, every aspect of the villa has been designed to provide a memorable and enjoyable stay for guests.

Exceptional Customer Ratings at The Waterway Villa

The Waterway Villa in Bentong, Malaysia has garnered exceptional customer ratings, making it a top choice for travelers seeking a memorable and enjoyable stay. With an impressive overall rating of 7.9, this hotel has consistently exceeded the expectations of its guests. The high ratings for value and facilities, both at 7.6, demonstrate the hotel's commitment to providing excellent amenities and services at affordable prices. One aspect that stands out is the hotel's dedication to cleanliness, with a remarkable rating of 8.2. Guests can expect spotless and well-maintained rooms, ensuring a comfortable and hygienic stay. The Waterway Villa's convenient location also receives a commendable rating of 7.8, making it an ideal choice for those looking to explore the attractions of Bentong. Moreover, the hotel's commitment to guest comfort is evident with a rating of 7.9. From cozy and well-appointed rooms to thoughtful amenities, The Waterway Villa ensures that guests have everything they need for a relaxing and enjoyable stay. Finally, the staff performance at this hotel is highly praised, with an impressive rating of 8.4. The friendly and attentive staff go above and beyond to cater to the needs of every guest, providing exceptional service and creating a warm and welcoming atmosphere. With such outstanding customer ratings, The Waterway Villa is a standout choice for travelers seeking a memorable and satisfying stay in Bentong, Malaysia.

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Amenities and facilities

Very good7.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Malay
Internet access
  • Free Wi-Fi in all rooms! unavailable
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Breakfast [buffet]
  • Breakfast [continental]
Services and conveniences
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Elevator unavailable
  • Facilities for disabled guests
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
  • Swimming pool [kids]
Access
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]

Food and dining

Breakfast options
  • Asian
  • Continental

Location

PT 21564 , Batu 7 , Jalan Kuala Lumpur Lama, Bukit Tinggi, Bentong Town, Bentong, Malaysia, 28750

Very good7.8

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A security deposit of MYR 100 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • The property reserves the right of admission.
  • Check-in is from 03:00 PM onwards. Early check-in is not allowed or may be subject to an additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center120 km
The property
  • Year property opened2011
  • Number of rooms 13
  • Most recent renovation2013
  • Number of restaurants1

Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Reviews of The Waterway Villa from real guests

Provided by verified guests of

Agoda logo
8.0
  • Service score 8.5 out of 10 and is a high score in Bentong
    Service8.5
  • Cleanliness score 8.3 out of 10 and is a high score in Bentong
    Cleanliness8.3
  • Room comfort and quality score 7.9 out of 10 and is a high score in Bentong
    Room comfort and quality7.9
  • Facilities score 7.8 out of 10 and is a high score in Bentong
    Facilities7.8
  • Location score 7.8 out of 10 and is a high score in Bentong
    Location7.8
  • Value for money score 7.8 out of 10 and is a high score in Bentong
    Value for money7.8
High score for Bentong

Rating

9+ Exceptional (84)
8-9 Excellent (42)
7-8 Very Good (40)
6-7 Good (13)
<6 Below Expectation (41)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 220 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Hong from Malaysia
    Group
    Deluxe Hill Villa
    Stayed 2 nights in January 2024

    “Beautiful place for comfort and tradition at the same time”

    The road of the 15-minute drive leading to the location has tons of potholes and roadworks/construction taking place. Beware of potential landslides during rainy seasons. Pass that road, you will arrive at a lovely and well maintained hidden gem in Bentong. There are ample parking spaces. The reception is at the beautifully designed, towering Stone Villa. Check-in was swift and smooth. Choosing the Glass/Hill villas would allow you to have a beautiful hill view. The Hill villa is spacious with two solid double beds, pillows and coverings. The bathroom is big, clean and equipped with all the basic necessities. Fresh towels and toiletries are still provided (placed outside the room) even if you choose not to have housekeeping. Breakfast, tea and dinner are provided, buffet style, serving local favourites to local taste. Staff are wonderfully friendly, helpful and hospitable throughout our stay. Some game activities are available. Karaoke and swimming pool run till 11pm. Feel free to take a walk around the whole land to view the other types of property available - the whole setup is splendid, calm and serene. Would love to come back in the future and definitely recommend.

    Reviewed January 30, 2024
  2. 8.4
    Excellent
    Juet from Malaysia
    Group
    Bamboo Villa
    Stayed 1 night in February 2024

    “Happy family trip”

    We booked 5 villa for 21 members family trip during CNY. So far we had a happy & fun reunion trip there. Pro: 1. Facilities & environment, especially the swimming pool is great; 2. Stuff is friendly; 3. Food they serve not much choices but taste is surprisingly nice. Cons: 1. The Bamboo Villa we stay was just so so (but the stone villa my sister stay looks better). Quite small & not really clean. 2. The mattress is comfortable but the pillow is too soft which make my neck not feeling well. (It just my personal opinion, Im sure some of u may love the soften of pillow). 3. Not that elderly friendly. That will be better if they can add some slope or wheelchair friendly ramp since they are inconvenient to climb those stairs. 4. Price not that cheap (but it considering understandable for CNY period). Conclusion: This is the villa that i will consider to visit again (I think this is a highest appreciate for any hotel / villa 😆), but not in CNY or peak season for lower price.

    Reviewed February 21, 2024
  3. 6.0
    FIONA from Singapore
    Family with teens
    Glass Villa First Floor Room
    Stayed 1 night in December 2024

    “No wifi or TV in room”

    The place is very ulu, The room that we booked was up the slope, no wifi and mobile network is weak too. No TV in room, pitch dark on the way up.. Is literally staying in a house in the forest. The WC seat was loose, shampoo dispenser not working, need to call them to replace and took them more than 30 mins to replace it. They do not even have board game for guest to play, By car, it takes abt 25 mins to reach the town / Market Bentong. The common area is cleaner than room. Dinner was not bad but breakfast food quality is like hostel food. For the price we paid for, I am expecting slightly better facilities and food.

    Reviewed December 30, 2024
  4. 7.2
    Very good
    Vivien from Malaysia
    Family with young children
    Bamboo Villa
    Stayed 1 night in July 2024

    “Quite pricey holiday”

    Absolutely clean place. Nice bamboo hut. A lot of walking but it is okay. Food for afternoon tea missed, dinner okay but chicken not fully cooked. Love the ice kedondong. Water dispenser available. Breakfast limited but okay. Quite pricey for rm606 per night, not many facilities except pool. Durian counter is available. May go one time. Hopefully more upgraded facilities like hiking trip, etc.

    Reviewed July 30, 2024
  5. 9.6
    Exceptional
    John from Malaysia
    Group
    Glass Villa First Floor Room
    Stayed 1 night in November 2021

    “Pleasant staycation!”

    Fantastic staycation at the Waterway villa resort for one night. We stayed at Glass Villa First Floor, overlooked the durian trees with fresh air. Room: Spacious. Sparkling clean. Heater and strong aircon with all necessities toiletries available included the hair dryer. However, no indoor wifi and tv. Only public wifi at the restaurant or main reception. Glass villa is situated far and up on hill. The air is fresher and quiet. Outside the glass villa, there is a nice lake. Contact number was given for customer to contact reception to arrange for buggy service to go down from villa to reception. Meal: Breakfast buffet, tea break (with noodle, nuggets etc) and dinner buffet available. Lots of drinks such as all sorts of coffees, kedondong juice, honey green tea, milk, and Milo available. I particularly like honey green tea. Other activities: all jungle trekking and river tubing that supposed to be included in the package were canceled perhaps due to COVID-19? However, customers are still allowed to self explored the river and a simple trekking within 15mins away from the resort. Pretty safe and walkable. SOP: Each customer is supposed to scan mysejahtera and check their temperature before entering the premise. Recommended to station one staff to check and confirm each customer comply to the SOP as I noticed some of the customers did not wear mask when collecting their buffet meals from the common station. Some of the customers even coughing and NOT wearing mask!! CONS: I noticed some adult customers self bring wine and beers and placed it next to the common swimming pool. As far as I noticed, there is a sign or pool regulation particularly mentions NO glass/ wine should be allowed at the pool. Some customers did not even wear a proper swimsuit but just T-shirt and short pant (not the type of swimming pant). No staff is stationed to make sure this swimming pool regulation or ethics is followed and complied by the customers. I left the pool as I didn't feel pleas

    Reviewed November 22, 2021
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