The Well Hotel Inc
The Well Hotel Inc
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10.0
Exceptional

"Enjoyed our stay."

Frauline

|

December 7, 2017

Bed The Well Hotel Inc
Bed
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Lobby The Well Hotel Inc
Lobby
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Lobby The Well Hotel Inc
Lobby
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Interior view The Well Hotel Inc
Interior view
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See map The Well Hotel Inc
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Very good
Location
7.9
See all 6 photos The Well Hotel Inc
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What guests are saying:
Very good service. Good food. Nice place.
JENNYLYN from Philippines
Group
It was very good. Friendly staff from the guard, receptionist even room service. Excellent service.
Enrico from Philippines
Solo traveler
Pleasant
Cheng from Singapore
Business traveler
Was 3 days stay for business. well located, good food and staff helps always. rooms are comfortable and clean.
OSCAR from Spain
Business traveler
It was great!!!
Gary from United States
Solo traveler
I enjoyed my stay. but the main issue was the lack of seceurty box for passport,money and documants.Be it said the issue was already given to management. So i hope next time secuity boxs will be supplied. A auxulery shower head would have been great
William from United Kingdom
Solo traveler
Service is with quality and what we paid for was very much reasonable with the room's inclusion, food, location was very accesible. Though I must say the room was a bit small(standard veranda). But apart from that we were happy and pleased with our stay.
KRISTINE from Philippines
Couple
Super value for money. New, clean room, staff were friendly, and the buffet breakfast was a welcome surprise. I just wish I was there when they served danggit. Will be back!
Angeline from Philippines
Group

The Well Hotel Inc

Very good location
- Inside city center
- What's nearby?
Very good
From 207 reviewsSee what guests said
7.8
/
10
Excellent value for money
8.2
Value for money8.2
Distance to city center2.6 km
Location rating7.9
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport8.9 km
  • 960 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

Select your room
8.0
Very good
Room comfort & quality
Barkada Room
Barkada Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 double bed and 1 queen be...
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Superior Queen
Superior Queen
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 queen bed
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Family Room
Family Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 king beds
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Superior Twin
Superior Twin
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
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Junior Twin
Junior Twin
...
  • Room size: 10 m²/108 ft²
  • City view
  • 2 single beds
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Standard Veranda
Standard Veranda
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 double bed
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Standard Single
Standard Single
...
  • Room size: 10 m²/108 ft²
  • Shower and bathtub
  • 1 single bed
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Junior Suite
Junior Suite
...
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    DOUBLE Double Superior - BED AND BREAKFAST
    DOUBLE Double Superior - BED AND BREAKFAST
    ...
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      DOUBLE SUPERIOR - BED AND BREAKFAST
      DOUBLE SUPERIOR - BED AND BREAKFAST
      ...
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        More about The Well Hotel Inc

        More about The Well Hotel Inc

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Filipino cuisine
        Filipino cuisine
        Muvanz Pocherohan and Seafood
        1.1 km Filipino, Seafood
        Simply J's Cafe & Restaurant
        1.9 km Filipino, Italian
        American cuisine
        American cuisine
        Fifties Cafe
        560 m American
        Semi-Final Sports Bar
        670 m American, European, Pizza
        Marshall's Irish Pub and Restaurant
        680 m American, Asian, Bar
        Asian cuisine
        Asian cuisine
        Bahay Fiesta Manukan Restaurant
        290 m Asian, Filipino
        wellnessland cafe
        340 m Asian, Vegan, Vegetarian
        Mang Inasal
        660 m Asian, Barbecue, Fast food

        What they offer

        7.6
        Very good

        "Service was good, accomodated all our request."

        Jumer

        |

        January 26, 2017

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (207)Booking.com Reviews (124)
        7.8
        /
        10
        Cleanliness8.1
        Facilities7.1
        Location7.9
        Room comfort and quality8.0
        Service8.1
        Value for money8.2
        Provided by verified guests of Agoda
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        All guests (207)
        All room types

        Show reviews that mention 

        Showing 149 verified guest comments
        12345
        8.8
        Excellent
        Lilian from Philippines
        Couple
        Superior Queen
        Stayed 1 night in October 2018
        I like the place. Its calm and its definitely your money's worth. ”
        The staff was nice. Room was clean. Security was friendly. Problem with the elevator because it was hard to see the up or down button in broad day light (elevator is touch screen from the outside). Overall its a good place. And I like how the breakfast was simple but I could keep coming back. I definitely recommend the place!
        Reviewed October 25, 2018
        10.0
        Exceptional
        Vernie from Philippines
        Couple
        Superior Queen
        Stayed 1 night in January 2018
        Loved this hotel! Great location, clean, free breakfast!”
        We loved this hotel. The room itself was very nice and the bed was super comfortable. The shower had great pressure and heater. There were also amenities like shampoo, soap, towel, coffee, water, etc. The staff are very friendly and the free breakfast was good. I would definitely recommend this hotel.
        Reviewed June 26, 2018
        Hello Vernie, Thank you so much for your kind words. We are so happy to see such a lovely review from a lovely guest. We do hope to see you again soon. Diane Chanlim Managing Director The Well Hotel Cebu
        Responded August 29, 2018
        The Well Hotel Inc
        10.0
        Exceptional
        Lowell from Philippines
        Couple
        Superior Queen
        Stayed 1 night in May 2015
        A good place and location, value for money”
        The room we booked was clean and tidy. It was worth what we paid. The hotel location was very accessible. Filipino breakfast was awesome.
        I checked in late around 3:00 pm. When we came into the room, it was tidy and clean. The hotel surroundings were clean, not noisy. We ate our breakfast already late but there were still food. Typical Filipino food was awesome. I would recommend this hotel to my friends. And definitely, I will come back.
        Reviewed May 15, 2015
        8.7
        Excellent
        Bengt from Sweden
        Solo traveler
        Superior Twin
        Stayed 3 nights in August 2014
        Very nice hotel, performing well above its budget ”
        New, clean, great staff
        This hotel is about one year old, and rooms are still fresh. Basic, but all ameneties are there and work well, except that a bit better waterpressure could be an improvement. Staff are well trained and courteus in an non-intrusive way, they dont miss a beat and perform way outv of their 3 star league. Breakfast is basic, but fresh and buffet style, so you wont have to leave hungry. Don't be late though, they will clear it 9.30. Sharp. All in all a very good value, I'll be happy to stay here again!
        Reviewed August 08, 2014
        4.0
        Brian from United States
        Family with young children
        Junior Twin
        Stayed 4 nights in October 2018
        Would not stay again”
        Upon arrival , the room I reserved was changed to a small two twin bed room. To get 1 bed. ( as I requested) was additional charge. When I wanted to just cancel, they said I would still be charged. The room was small , needs updated. There were no towels in the room and I had to request 3 times to get,. The room was extremely noisy and I head all the outside sounds such as dogs barking, people yelling, cars, and rosters in the morning. The breakfast was not good and little service. Overall negative experience.
        Reviewed October 19, 2018
        6.4
        Good
        Blanche from Philippines
        Solo traveler
        Junior Twin
        Stayed 1 night in March 2018
        Very timely during my stay an emergency occurred because their water tank erupted or was damaged. ”
        They were able to fix it fast and during that time that there was no water, their staff brought water in pail to each room. This was done to ensure that the guests can clean up, and take a bath since it was in the morning that the water tank was damaged.
        Reviewed March 07, 2018
        6.8
        Good
        Emalyn from Singapore
        Family with young children
        Barkada Room
        Stayed 3 nights in October 2018
        Good location and clean!”
        This hotel is centrally located and value for money. New and clean hotel.
        Reviewed October 31, 2018
        9.2
        Exceptional
        Alma from United States
        Family with young children
        Junior Twin
        Stayed 1 night in September 2018
        Great Staff and CLEAN Hotel”
        Good internet connection, comfy bed, breakfast perfect for average people. Over All, my Family LOVED IT. Thank you WELL, you very WELL took care of your guest.
        Reviewed September 30, 2018
        Hello Alma, Thank you so much for your kind words. We have friendly staffs because we have lovely guests such as you. We hope to see you again soon! Diane Managing Director The Well Hotel Cebu
        Responded October 09, 2018
        The Well Hotel Inc
        8.4
        Excellent
        ROQUELITO from Philippines
        Business traveler
        Stayed 2 nights in June 2018
        Always a Cute Little Home”
        Well Hotel carries its name always. It provide us a place to stay that is convenient and affordable. The staff are friendly..
        Reviewed June 16, 2018
        Dear Roquelito, We have friendly staffs because we have lovely guests such as you. It gives our staff motivation to do more and offer the best to our guests. Thank you and we do hope to see you again soon! Diane Chanlim Managing Director The Well Hotel Cebu
        Responded August 29, 2018
        The Well Hotel Inc
        9.2
        Exceptional
        Hanna from Philippines
        Couple
        Superior Queen
        Stayed 2 nights in April 2018
        Exceptional”
        Its near the famous casa verde of cebu, near south bus terminal and there is also a church nearby. Its just that their staff are not that well versed in giving directions.
        Reviewed April 24, 2018
        Hi Hanna, Thank you for your review. We take your comments seriously and rest assured we will improve more on customer service. Please don't let our staffs minor flaw mar your interest to come and visit us again soon. Diane Chanlim Managing Director The Well Hotel Cebu
        Responded August 29, 2018
        The Well Hotel Inc
        10.0
        Exceptional
        Mark from United Kingdom
        Solo traveler
        Superior Queen
        Stayed 10 nights in September 2017
        Great hotel”
        Having stayed at the well hotel a few times now I would have no hesitation in recommending the hotel to others. The hotel is very clean and in a good position, the staff are always helpful and friendly and the little café attached to the hotel offers a great little menu
        Reviewed October 02, 2017
        7.7
        Very good
        Felix from Philippines
        Solo traveler
        Stayed 1 night in December 2015
        Clean hotel”
        cleanliness, staff performance, fast internet
        my stay was good. Staff are very friendly and food is good. Since it is a new hotel, the room's been and everything are very clean. Internet connection is fast enough for me to do my stuffs. I will recommend this hotel to my friends.
        Reviewed December 14, 2015
        7.7
        Very good
        Shirley from Philippines
        Family with teens
        Stayed 1 night in November 2015
        Affordable Place in the City”
        location, value for money and new hotel
        The hotel was new but sparsely decorated. We requested extra bed for one of the rooms that we booked and we were given a lumpy, low and uncomfortable bed. Need to improve breakfast. But the location was near to everything though you need to specify the street to the taxis since its a new place. Near Casa Verde, Crowne Regency, Taboan Market, Ayala Mall, Mango Ave etc.
        Reviewed November 25, 2015
        7.7
        Very good
        Benjie from Philippines
        Solo traveler
        Superior Queen
        Stayed 1 night in October 2015
        Best Budget Hotel”
        Affordability, Cleanliness, Staff Performance
        The hotel's facilities are very new. I don't expect much in this hotel considering what I paid for but this place is properly maintained and kept clean. Great place if you're on a budget and wanting a quiet, relaxing, clean, affordable room to stay.
        Reviewed October 18, 2015
        9.3
        Exceptional
        Mark from United Kingdom
        Solo traveler
        Superior Queen
        Stayed 8 nights in August 2015
        Great Hotel”
        Location, Cleanliness, Great Staff
        This is a fantastic little hotel, the hotel is new I believe and has a really great feel about it. The staff are very helpful and friendly and the D-Café attached to the hotel serves a great array of food at a reasonable price. All in all a very nice hotel even if a little overpriced in comparison to other hotels in the area. Would recommend this place to anybody travelling to Cebu
        Reviewed September 15, 2015
        8.3
        Excellent
        William from United Kingdom
        Solo traveler
        Superior Queen
        Stayed 2 nights in March 2015
        excellent.but no secuity box”
        excellent cleaneless,new build,
        I enjoyed my stay. but the main issue was the lack of seceurty box for passport,money and documants.Be it said the issue was already given to management. So i hope next time secuity boxs will be supplied. A auxulery shower head would have been great
        Reviewed March 31, 2015
        8.7
        Excellent
        KRISTINE from Philippines
        Couple
        Stayed 5 nights in March 2015
        Reasonably Priced... Clean...”
        the staff in the hotel were very helpful in all aspects.
        Service is with quality and what we paid for was very much reasonable with the room's inclusion, food, location was very accesible. Though I must say the room was a bit small(standard veranda). But apart from that we were happy and pleased with our stay.
        Reviewed March 13, 2015
        8.7
        Excellent
        Rita from Netherlands
        Couple
        Stayed 3 nights in February 2015
        well equiped budget hotel”
        very clean, breakfast that does not leave you hungry, located close to the center of the city, very much accessible to transportation: taxi or jeepney.
        Well Hotel is a new hotel, with facilities that we really need like elevator, comfortable bed, very clean mattress and pillows. We stayed in a standard double occupancy room equipped with modern tv, small terrace, refrigerator and provided us with free distilled water every day. The personnel were friendly, helpful and were attentive to our needs. We highly recommend Well Hotel to our friends in Europe and we will always stay here every time we visit Cebu.
        Reviewed March 01, 2015
        9.0
        Exceptional
        Brian from United States
        Couple
        Stayed 4 nights in December 2014
        A nice place to stay!”
        Comfort, helpful staff, decent cafe
        Rooms at The Well Hotel are nice. They are small but comfortable. The staff are very friendly and helpful. They gave us advice on sightseeing and places to eat, and they helped hail cabs whenever we needed one. I enjoyed the cafe in the lobby on days when we didn't feel like venturing into the city. Some of the food is mediocre, but some of it I really enjoyed. The burger and the beef salpicao were pretty darn good. The neighborhood is the only thing I didn't really care for. The view from our window was shacks and torn-down lots. It's not far from some malls, but the neighborhood is full of begging mothers and children. It tore our hearts.
        Reviewed January 13, 2015
        9.7
        Exceptional
        Ling from China
        Solo traveler
        Superior Queen
        Stayed 1 night in December 2014
        Good Location/Price/Staff/Room/Clean”
        Location/ Staff/ Room
        Very nice hotel, i strongly recommendation this hotel for you, staff very friendly, especially front desk agent that boy i don't remember his name. location very good, 10 mins by walk to Robinson shopping mall. and also 10 mins by taxi to pier 1. room very clean and i love hotel facility ...
        Reviewed January 01, 2015
        12345
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        The Well Hotel Inc
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        • Very good location
        • Museo Sugbo
        • Cebu South Bus Terminal is within 0.96 km