The Wembley - A St Giles Hotel Penang

183, Jalan Magazine, Georgetown, Penang, Malaysia, 10300 - See map
Free Wi-Fi
8.5
Excellent
5.7% this month
/10
(7,545 reviews)See what guests said
Housekeeping447
Breakfast172
View108
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The Wembley - A St Giles Hotel Penang

"I stayed here for 2 nights, the facility of Hotel was Great, location so strategic, lot of stores, supermarket and food stall nearby."

Rikky - March 9, 2020

Superior King Room The Wembley - A St Giles Hotel Penang
Lobby The Wembley - A St Giles Hotel Penang
Swimming pool [outdoor] The Wembley - A St Giles Hotel Penang
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See map
Popular landmarks
Armenian Street 760 m
Khoo Kongsi 830 m
Cheong Fatt Tze - The Blue Mansion 1.06 km
Pinang Peranakan Mansion 1.34 km
Penang Fort Cornwallis 1.87 km
Kek Lok Si Temple 6.42 km
Batu Ferringhi Beach 11.46 km
Entopia 13.17 km
Escape Theme Park 13.27 km
Nearby landmarks
Tech Dome Penang 100 m
Komtar Bus Terminal 120 m
Asia Comic Cultural Museum 120 m
Penang House of Music 120 m
1st Avenue Mall 120 m
Popular Bookshop 130 m
Penang Tourist Guide Association 130 m
Komtar 150 m
Komtar Complex 150 m
George Town 160 m
8.9

Excellent

Location rating score

10 meters from city center
Popular neighborhood
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
What guests are saying:Read all 7,545 reviews
Exceptional reputation
Recommended by 95% of guests
Fantastic breakfast
91% positive mentions
Excellent cleanliness
8.6 rating for cleanliness
Excellent comfort
8.6 room quality and comfort

Great breakfast buffet and.

Barbara | February 25, 2020

Large rooms.

Barbara | February 25, 2020

  • 110 meters to public transportation

  • Airport transfer

  • Located in heart of Penang

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Penang every 4 minutes on Agoda.com
Value for money8.3
Distance to city center33.4 km
Location rating8.9
Nearest airportPenang International Airport (PEN)
Distance to airport14.4 km

Rooms available at The Wembley - A St Giles Hotel Penang

8.6
Excellent
Room comfort & quality
Superior King Room
Superior King Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
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Deluxe Double
Deluxe Double
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Suite Room
Suite Room
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
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Superior Twin
Superior Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
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Executive Deluxe Room
Executive Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Bathtub
  • 1 king bed
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Executive Superior King Room
Executive Superior King Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
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Suite
Suite
...
  • Room size: 44 m²/474 ft²
  • 1 king bed
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Executive Deluxe King
Executive Deluxe King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Executive Superior Twin
Executive Superior Twin
...
  • City view
  • Non-smoking
  • 2 single beds
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Executive Room,  1 King Bed,
Executive Room, 1 King Bed,
...
  • Room size: 23 m²/248 ft²
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Frequently asked questions

What time is check-in and check-out at The Wembley - A St Giles Hotel Penang?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Wembley - A St Giles Hotel Penang?

The Wembley - A St Giles Hotel Penang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 53 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Wembley - A St Giles Hotel Penang has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Wembley - A St Giles Hotel Penang?

Start your mornings right, with the continental and buffet breakfast options offered at The Wembley - A St Giles Hotel Penang. Adults can enjoy breakfast offered with an additional charge of 46 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Wembley - A St Giles Hotel Penang?

The Wembley - A St Giles Hotel Penang features 2 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at The Wembley - A St Giles Hotel Penang?

You may choose an indoor venue for your special gathering.

Can business events be hosted at The Wembley - A St Giles Hotel Penang?

On-site venues and convenient event services make The Wembley - A St Giles Hotel Penang an ideal choice for hosting events such as conferences and meetings. The venue available at the hotel can accommodate up to 1150 people.

What is the smoking policy at The Wembley - A St Giles Hotel Penang?

The Wembley - A St Giles Hotel Penang does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about The Wembley - A St Giles Hotel Penang

  • 7.6
    Very good
    Staff 

    "Housekeeping staff provided good service The crews from Buffet breakfast provided good services too."

    Lise

    |

    March 15, 2020

  • 9.2
    Exceptional

    "the Wembley's gym is quite sparsely equipped as compared to The Boulevard."

    Jeremy

    |

    March 16, 2020

  • 9.2
    Exceptional

    "Nice experience stay in The Wembley - A St Giles Hotel Penang."

    Rikky

    |

    March 9, 2020

Property ranking|Compared to 2,627 Penang properties
See all rankings
Room comfort score
8.6/10
Review score - United States
8.6/10
Location score
8.9/10
Cleanliness score
8.6/10
Better than
97
%
of Penang properties
Better than
97
%
of Penang properties
Better than
96
%
of Penang properties
Better than
94
%
of Penang properties
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Overall rating:
8.5
Excellent
6,125 reviews
Cleanliness
8.6
Facilities
8.2
Location
8.9
Read all reviews >
What travelers say they love:
The hotel is quite new, good facilities with gym, clean swim...
Hui from Singapore
More about The Wembley - A St Giles Hotel Penang

More about The Wembley - A St Giles Hotel Penang

Nestled in the heart of Georgetown, The Wembley - A St Giles Hotel Penang is an ideal spot from which to discover Penang. Set 33.4 km from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The Wembley - A St Giles Hotel Penang offers impeccable service and all the essential amenities to invigorate travelers. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the The Wembley - A St Giles Hotel Penang.

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Most talked about facilities

Housekeeping
313 mentions
Breakfast
246 mentions
Swimming Pool
99 mentions
Food & Dining
75 mentions

What they offer

8.8
Excellent
Spaciousness

"Nice hotel, spacious, easy to get food around, i manage to b..."

See

|

February 25, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian

Restaurants on site

Wembley Cafe
Cuisine:Asian, International
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Wembley - A St Giles Hotel Penang from real guests

Provided by verified guests of Agoda
Agoda Reviews (6125)Booking.com Reviews (1420)
8.5
/
10
Cleanliness8.6
Facilities8.2
Location8.9
Room comfort and quality8.6
Service8.4
Value for money8.3
High score for Penang
Rating
9+ Exceptional (1082)
8-9 Excellent (664)
7-8 Very Good (853)
6-7 Good (201)
<6 Below Expectation (186)
Time of the year
Mar - May (518)
Jun - Aug (808)
Sep - Nov (727)
Dec - Feb (933)
Don't miss out!Users are booking a place in Penang every 4 minutes on Agoda.com
All guests (6125)
All room types
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Showing 2986 verified guest comments
12345
9.6
Exceptional
Minali from United Kingdom
Couple
Deluxe Double
Stayed 4 nights in February 2016

A great Business style travel hotel amidst a picturesque Georgetown.”

I was traveling here with my fiancé, on more of a personal business and work holiday. I chose the St Goles Wembley based on their wifi connection as I work online, and this was the no. 1 important factor for me. Their wifi was great, and I had zero troubles, which made my travel stay even that much easier. The location is really great, within walking distance to all the local Georgetown icons. And I must say, the staff really make this place. From our housekeeping staff (Ranil) to the staff at the breakfast buffet, to all the staff members in the lobby and outside the hotel, everyone was really pleasant and always attentive. Great job from everyone at the St Giles Wembley, I will definitely be booking my stay here again if in in Penang again.

Reviewed February 15, 2016
10.0
Exceptional
erwin from Indonesia
Couple
Superior King Room
Stayed 6 nights in February 2016

The best hotel for the money worth”

The people from the restaurant was very helpful as my wife is on a very strict diet. They even cook my wife's vegetable even though we bought it elsewhere.

The best hotel as far as i have been so far in penang. We have been coming to penang seeking medical help and we have tried other hotels but so far, i am not going to change my stay at St Giles Wembley for the future as we still have to visit penang again. The people from the restaurant especially the assistant manager, Mr. saw and his collegue Taya along with the other had made our meal very easy as my wife is on a very strict diet whish was an issue every time we have to travel abroad. I must say every time we have to dine, they made us feel as if we were in our home. Thank St Giles Wembley.

Reviewed February 22, 2016
10.0
Exceptional
Rochelle from United States
Couple
Superior King Room
Stayed 3 nights in July 2015

Generally Outstanding”

Loction, breakfast and staff

My husband and I went to Penang to savor both the Nyonya history, architecture and the food. Staying at the St. Giles Wembley provided us with a perfect base to do all that and more. There was a slight problem checking in as they lady said she could not find our reservation but when she referred to another clerk, he was able to find it and gave us a room that met our special request--non-smoking, quiet part of the hotel, twin beds, near the elevator, etc. Their breakfast offerings were quite extensive but I noted that their porridge was allowed to get cold. When I brought this to the attention of a staff member, he quickly brought one of the cooks out, they brought the porridge back to the kitchen, obviously heated it up and then brought it out again. I noticed that they kept an eye on it during the time we were having our breakfast. The property is obviously brand-new because everything in our room and, I suspect, most of the hotel, was spotless. I guess the hotel administrators do not expect too many business people to stay there as they do not have a business center. However, if they want to host meetings and conferences, they may want to rethink this decision. All in all, it was a wonderful stay. I will recommend this to friends and relatives. If their price remains competitive, my husband and I will be back.

Reviewed July 07, 2015
10.0
Exceptional
Kit from Malaysia
Family with teens
Superior Twin
Stayed 2 nights in March 2019

A wonderful stay with Wembley St Giles”

A very well-located hotel with top quality staff members who were all so professional in their dealings with us. We stayed for 2 nites and it was all worth it. The reception desk staff were great and so helpful. We were given the higher floors with sea view as per our request. The room was very clean and spacious and came together with complimentary bottle water and coffee/tea facilities. Our only regret was that we didn't get to use many of the facilities as we were out and about most of the time - there's so much to do and see in Penang day and night. I would strongly recommend Wembley St Giles. Also our dealings with Agoda was easy and effortless. Thank you.

Reviewed March 12, 2019
10.0
Exceptional
Razilah from Singapore
Family with young children
Deluxe Double
Stayed 4 nights in March 2019

Exceptional”

Super convenient to go to all the famous food stall in Georgetown & near the shopping Malls. Plus point is all the staff at The Wembley - A St Giles super friendly & very approached. My toddler is happy to get all the attention & have lots of popcorn & lollipops from the staff. Definitely stay at The Wembley again if we come to Penang again.

Reviewed March 23, 2019
8.8
Excellent
wong from Malaysia
Solo traveler
Superior King Room
Stayed 2 nights in November 2016

strategic location, new hotel and comfortable”

Some of the plus points for this hotel a) new and just built in 2015 b) spacious room c) 5 minutes walking distance to Komtar bus terminal d)10-15 minutes walking distance to Georgetown heritage area e) clean room f) 5 minutes walking distance to 1st avenue , pranging and komtar shopping mall Some of areas of improvement a) limited breakfast food choice Overall, I have a great stay at st giles Wembley hotel and will definitely consider this hotel to stay at penang again.

Reviewed November 29, 2016
9.3
Exceptional
Ahmad from Malaysia
Couple
Deluxe Double
Stayed 2 nights in June 2015

Great location to discover the city. ”

Central location. Easy access to public transport. Shopping malls nearby.

Smooth 5 minutes check in process. Nice and cosy Deluxe Room deco. Everything in room still new. Comfortable bed. Huge TV. Big toilet with seperate shower stall and bath tub. If arriving during peak hours, road leading to hotel could get a little congested. But once reached hotel, ample parking space on the multistorey parking levels. More convenient to ride the Free Hop On Hop Off CAT bus at Komtar bus stop just across the road. CAT bus route covers most touristy areas of Georgetown. Enjoyed the stay at St Giles Wembley hotel.

Reviewed June 19, 2015
9.6
Exceptional
Angeline from Malaysia
Family with teens
Superior King Room
Stayed 3 nights in February 2018

Good location hotel with conveniences right at the door step”

I always thought that staying in a hotel right in the city center would have to compromise with the staff services or facilities provided unless you pay a sky high rate. Wembley St Giles proved me wrong ! The hotel staff are well trained, and the facilities provided such as the Gym, Swimming Pool and Spa in the hotel are good enough to keep you busy. Even the personal note from the housekeeping staff that was handwritten and left on the bed touched my heart. Great job to the management team ! I surely will come back and stay with you again !

Reviewed February 18, 2018
9.7
Exceptional
Bruce from Australia
Solo traveler
Superior King Room
Stayed 3 nights in October 2015

3 day stay”

1.Food 2. Relaxed ambience 3. staff friendliness

Everything about this hotel was terrific. I didn't expect it to be so good. I was disappointed that the hotel didn't notify me beforehand that their pool was out of use. I was given a valid reason for this but would have thought that the hotel would have refunded some money or given guests a free meal as compensation. I used the limo service and although I kept telling the woman driver NOT to take me to coffee/chocolate shops etc she did it anyway. St Giles Wembley would be better not to use this company. Calvin and Nicholas at reception and HS Saw and the Executive Chef were just wonderfully inviting.

Reviewed November 01, 2015
10.0
Exceptional
Chee from Singapore
Couple
Deluxe Double
Stayed 3 nights in May 2016

What a fabulous stay at St Giles!”

I had read good reviews about St Giles on the website and was pleased that it did not disappoint me. I spoke to the staff in advance about staying next to my sis-in-law and family plus it had to be on a high with a nice view. I also requested an extra bed in the deluxe room. The staff at St Giles were very helpful especially Venice from the Reservation Department, made sure these personal requests were met. I am very impressed with her prompt emails and professionalism. The breakfast had quite a wide selections too. The Wi-fi in the rooms were strong. Taxis are also available daily at the hotel. Good location. Highly recommended! We will be back again.

Reviewed June 30, 2016
9.3
Exceptional
LISA from Indonesia
Group
Superior King Room
Stayed 1 night in May 2015

New hotel, good location”

Comfort room & bed, modern & clean

I trusted the brand of St Giles. I stayed in their Boulevard hotel last Dec in KL. Their breakfast has lots of variety. The one in Penang, just opened maybe a month ago, so everything still new, bed very comfy & every corner of the room is clean. It's a business hotel I must said, but the location very good really in the middle of the town. Only that the swimming pool area are very flat, gym a bit small compare to Boulevard pool & gym. But I definitely will stay back again if I go to Penang.

Reviewed May 05, 2015
10.0
Exceptional
Chee from Singapore
Group
Superior King Room
Stayed 3 nights in April 2017

Worth every dollar”

St Giles Hotel staff are a helful bunch. This is my second time staying in this hotel. I requested a mountain view but they said a sea view will be another great option. Later, I found out why as I stayed in a deluxe room last year and the mountain view will be totally blocked by some constructions that was going on had I insisted . They were very considerate and explained to me that only superior rooms will have the sea view. It was raining during my stay and I requested to borrow an umbrella and they were able to loan me one. My husband was also feeling unwell and he ordered porridge and they called up to know if the porridge tasted alright. Great service.

Reviewed May 26, 2017
9.3
Exceptional
Adel from Singapore
Couple
Superior Twin
Stayed 3 nights in December 2015

Love it.”

Fast check in.Fast change of rooms.cleaniness.

I had a bad hotel experiece in langkawi before i came here. I felt so relieved when me and my partner arrived here to St Giles Wembley. Love how fast we get to check in but the room wasn't what we choose. They actually make a really quick change of room for us which is perfect. Breakfast is great too. Love the view from the room. Would definely come back here again.

Reviewed January 01, 2016
8.0
Excellent
Shahriz from Malaysia
Group
Superior King Room
Stayed 1 night in November 2015

Comfortable and Clean”

The Location, the room and the wonderful staff

I have stayed at St Giles Wembley before and just like my first visit the hotel did not disappoint me. Only something to take note the floor of the Cupboard was a bit dusty and under the bed as well. I travel to Penang very often and I have stayed at various hotels in Georgetown but St Giles Wembley is the only hotel that I have stayed more than once.

Reviewed November 25, 2015
9.3
Exceptional
SUET from Malaysia
Solo traveler
Superior King Room
Stayed 1 night in February 2016

Great stay”

Staff, cleanliness, comfort

It was a great stay at St. Giles Wembley. Only thing that I'm not satisfied with is the aircond switching. Once we accidentally turned of the master switch, the aircond is switched off as well. Had to manually turned the aircond back on. It would be great if the master switch in the room does not disturb the aircond. Other than that, everything there is wonderful.

Reviewed February 17, 2016
9.2
Exceptional
Chhay from Australia
Couple
Executive Superior King Room
Stayed 5 nights in November 2016

Good location”

How would i compare between Jen Hotel and st gail wemberly? After staying here same room type excutive suites with club access. I would prefer Jen hotel. If you want a bathtub, all jen rooms on a club levels has bathtub whereas wemberly executive superior does not. 5 stars and friendly staff on the club lounge, young people with a good attitude for good customer service. I got told off on the ground floor by the restarant staff because i went to seat in their brand new seating areas, to me if they dont want guest to seat there yet they should have signs advising areas not ready yet for seating. Anyway did not bother me but goes to show they still need improvement when come to hospitality. Get uber or grab app, so cheap to get around places eg. By grab to penang hills OR botanic garden cost 8MYR. Airport to hotel 23MYR. Be expected this hotel does not have anyone to help you with luggage or give you a welcome greetings i didnt care and i prefer to will my luggage myself. If you are a guest wanting that kind of service, be aware that this hotel does not provide such service. I arrived midnight, the security guard just talk amoungst themselves. I stay here 5nights and try to interact with hotel staff minimum as possible except for club lounge staff they are wonderful. If the price is right and cheaper than Jen hotel for the club rooms i would stay here again. Level 30 skybar not part of the hotel business indepently owned, be aware its not cheap if you want a drink or two. I already have a drink earlier in the hotel club lounge and decided to checked out the skybar you need to order a drink otherwise they wont let you in to see the views. Fair enough business is business

Reviewed November 09, 2016
8.8
Excellent
Bong from Malaysia
Couple
Superior King Room
Stayed 1 night in December 2016

Nice hotel in a superb location”

We were welcomed by a very attentive & helpful staff named Adrian at the counter. Very quick check-in and the room is spacious, beautiful view of Penang and very heavenly bed. Plenty of indoor parking so it was very convenient too. Location is superb, walking distance to the heritage area of Penang. Our room's air-con is a lil faulty - which needs to be fixed. It wasn't cold even though we left the aircon on the entire day & the housekeeping needs to be a little more sharp in cleaning up the room before allowing the next guest to check-in because we spotted some dirt on the carpet & bathroom. Otherwise, it's a nice pleasant hotel to stay in. Would come back to Wembley the next time we are in Penang & hopefully no more faulty air-con and cleaner room!

Reviewed December 18, 2016
10.0
Exceptional
CHYE from Singapore
Family with teens
Superior Twin
Stayed 2 nights in September 2019

Superior Twin - Clean Room with Comfy Beds ”

Love the location as it's near old Georgetown and less than 10 minutes ride to Gurney area. Night eateries - Lorong Baru and Lebuh Kimberley (10 mins walk) and supermarket (5 mins walk) are nearby. My son loves to watch night movies, First Avenue is 2 mins walk away hence is safe and short distance to walk back to hotel after night movie. I always stay in Wembley whenever I visit Penang. The lap pool and gym are still new and clean - enjoyed the eat and workouts.

Reviewed October 01, 2019

Dear CHYE, Thank you so much for the positive feedback! I am glad that you enjoy the facilities and location of our hotel. I hope that you enjoy exploring Penang with your family. We sincerely looking forward to serving you and your family again in the near future.

Responded October 01, 2019
The Wembley - A St Giles Hotel Penang
9.0
Exceptional
Wan from Singapore
Couple
Deluxe Double
Stayed 3 nights in December 2015

New, clean and at convenience location”

Hotel is new, bed is comfortable and it is located just opposite Komtar and near many local eateries.

I enjoy my stay in St Giles Wembley due to its location is next to Komtar and near many local foods eateries. Breakfast has good enough selection of west and local foods. The only downside is sound proof of door is poor and we can heard other guests conversation at the corridor clearly at night.

Reviewed January 15, 2016
8.8
Excellent
K.Tharma from Malaysia
Family with young children
Deluxe Double
Stayed 2 nights in December 2017

Good stay”

Actually I booked Aria Suites@Landmark.But once reached Penang,the property owner not reachable. I contacted Agoda and they said will do the replacement without any extra charges.I got 3 options and I select Wembley. It was good stay for a family.The staff was very helpful.The environment in Christmas celebration was really brings holiday mood. They have a good movie channels.The room was really a big treat for my family. It is in center of town, I would like to come again. All disappointment with Aria forgotten with Agoda's best service and The Wembley experience.5 Stars for Wembley!

Reviewed December 28, 2017
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The Wembley - A St Giles Hotel Penang
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  • Excellent location
  • Armenian Street
  • Komtar Bus Terminal is within 0.12 km
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