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8.5
Excellent
12,376 reviews
12,376 reviews
"Strategic location and clean"
"Well located, clean and very service oriented staff."
"Easy access to shopping malls and various attractive spots."
"Hotel is nearby Komtar and good for transport."
"Room big, breakfast good."
9.0
Exceptional
Location rating score
The Wembley - A St Giles Hotel Penang
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Located in heart of Penang
Check-in [24-hour]
Airport transfer
Excellent breakfast
Excellent view
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Swimming pool [outdoor]
Fitness center
Luggage storage
Car power charging station
11 travelers have booked today.
Value for money | 8.4 |
Distance to city center | 33.4 km |
Location rating | 9.0 |
Nearest airport | Penang International Airport (PEN) |
Distance to airport | 14.4 km |
What types of entertainment are available at The Wembley - A St Giles Hotel Penang?
The Wembley - A St Giles Hotel Penang features karaoke while you lounge at this property, supplying travelers with entertainment value all throughout your holiday here.
Does The Wembley - A St Giles Hotel Penang offer dry cleaning services?
Yes! The Wembley - A St Giles Hotel Penang features dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.
What is the typical travel time to the closest airport from The Wembley - A St Giles Hotel Penang?
The average travel time to get from The Wembley - A St Giles Hotel Penang to the airport is 21 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.
What public parks are nearby The Wembley - A St Giles Hotel Penang?
While lodging at The Wembley - A St Giles Hotel Penang, indulge in your early morning or evening stroll at nearby park which include Friendship Park, Dato' Kramat Gardens, and Sejarah Koh Seang Tat.
At what time of the year is The Wembley - A St Giles Hotel Penang most popular?
The Wembley - A St Giles Hotel Penang's most popular month where verified visitors have stayed the most is in December.
In which languages can The Wembley - A St Giles Hotel Penang's personnel communicate?
The Wembley - A St Giles Hotel Penang can communicate in 3 languages and supports popular languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What is the verified guest review consensus about The Wembley - A St Giles Hotel Penang's pet services?
63.0% of our verified customer reviews have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for The Wembley - A St Giles Hotel Penang down in the review section.
What is the typical rating that past Solo travelers' have given to The Wembley - A St Giles Hotel Penang?
Past solo travelers that have stayed at this property have given The Wembley - A St Giles Hotel Penang an average rating of 8.4. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Couples' have given to The Wembley - A St Giles Hotel Penang?
Verified couple travelers that have stayed at this property have given The Wembley - A St Giles Hotel Penang an average rating of 8.5. You can look up on more descriptive customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that past Families with young children have given to The Wembley - A St Giles Hotel Penang?
Verified families with young children that have stayed at this property have given The Wembley - A St Giles Hotel Penang an average rating of 8.5. You can look up more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to The Wembley - A St Giles Hotel Penang?
The nearest train, metro, or bus station is Komtar Bus Terminal, 116.74 m away from The Wembley - A St Giles Hotel Penang.
Can special events be hosted at The Wembley - A St Giles Hotel Penang?
This property offers an indoor venue for your special event.
8.8
"Strategic location and clean"
Kavitha
|
September 15, 2023
8.4
"Well located, clean and very service oriented staff."
Soh
|
September 7, 2023
10
"Easy access to shopping malls and various attractive spots."
Lim
|
September 2, 2023
Experience Ultimate Comfort and Convenience at The Wembley - A St Giles Hotel Penang
Located in Penang, Malaysia, The Wembley - A St Giles Hotel Penang is a 4.0-star hotel that offers a wide range of facilities to ensure a comfortable and convenient stay for its guests. The hotel features 24-hour room service, a coffee shop, bar, laundry service, restaurant, safety deposit boxes, airport transfer, tours, valet parking, concierge, massage, fitness center, outdoor pool, and Wi-Fi in public areas. Guests can also enjoy free Wi-Fi in all rooms, dry cleaning, car hire, luggage storage, shared lounge/TV area, karaoke, daily housekeeping, gift/souvenir shop, taxi service, halal restaurant, beach, breakfast buffet, continental breakfast, and onsite parking, including self-parking and a car park free of charge. With all these facilities, The Wembley - A St Giles Hotel Penang promises a delightful and memorable stay for all its guests.
Room Types at The Wembley - A St Giles Hotel Penang
The Wembley - A St Giles Hotel Penang offers a range of room types to suit every guest's needs. Choose from the Deluxe Double, Executive Deluxe King, Executive Superior King Room, Executive Superior Twin, Suite Room, Superior King, Superior King Room, Superior Twin, and Superior Twin Room. Each room is thoughtfully designed to provide guests with a comfortable and relaxing stay.
Explore the Rich Culture and History of Penang's Landmarks
The Wembley - A St Giles Hotel Penang is ideally located near some of Penang's most iconic landmarks and attractions. Take a short walk to Pinang Peranakan Mansion, a beautifully restored 19th-century mansion that showcases the unique Peranakan culture. Or, head over to Chew's Jetty, a historic waterfront settlement built on stilts over the water. For a glimpse into the life of a wealthy 19th-century merchant, visit Cheong Fatt Tze - The Blue Mansion, a UNESCO World Heritage Site. Other must-see landmarks include Khoo Kongsi, a magnificent clan temple, and Penang Fort Cornwallis, a historic fort that dates back to the 18th century. Take a stroll down Armenian Street to see the colorful street art that adorns the walls, or visit the serene Penang Botanical Gardens for a peaceful escape from the city. And don't forget to check out the quirky exhibits at the Upside Down Museum and the beautiful Dharmikarama Burmese Temple. With so much to see and do, The Wembley - A St Giles Hotel Penang is the perfect base for exploring the rich culture and history of Penang's landmarks.
Excellent Service and Great Location
The Wembley - A St Giles Hotel Penang is highly recommended by its customers, who love the overall experience of their stay. The hotel offers great services and excellent customer service, with friendly and helpful staff. Guests appreciate the hotel's location, which is near a shopping mall and food options. The rooms are spacious and the hotel provides good service. Customers have expressed their satisfaction with their stay and would definitely come back again.
Experience Exceptional Customer Satisfaction at The Wembley - A St Giles Hotel Penang
Located in the heart of Penang, The Wembley - A St Giles Hotel Penang has been consistently receiving high ratings from its satisfied guests. With an overall rating of 8.5, this hotel offers exceptional value for money with an 8.4 rating for value, along with top-notch facilities and cleanliness ratings of 8.2 and 8.6 respectively. Guests have also raved about the hotel's prime location, earning it a 9.0 rating, making it a convenient base for exploring Penang's attractions. The hotel's staff performance has also been praised for their professionalism and friendliness, with a rating of 8.5. While the food and dining rating of 7.4 may not be as high as the other categories, guests have still enjoyed their meals at the hotel's restaurant. Overall, The Wembley - A St Giles Hotel Penang is a top choice for travelers who want to experience exceptional customer satisfaction during their stay in Penang.
8.3
Housekeeping
311 mentions
Breakfast
246 mentions
Swimming Pool
98 mentions
Food & Dining
75 mentions
9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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110 meters to public transportation
Airport transfer
Located in heart of Penang
Free Wi-Fi in all rooms!
Layover-one night stay”
Stayed here for one night before my next flight the next morning. Saw this hotel a few time everytime I come to Penang. So, decided to try it. Beautiful hotel, spacious lobby, lots of lift, easy check in and checkout. I loveeee the room! I had such a pleasant stay here. The room was big enough for atleast 2 person, the bathroom was as well spacious. The bed, pillow, comforter was so comfy and fluffy. Managed to try the breakfast. They had different types of food. Not the typical hotel breakfast. The food was of course super yummy! I surely recommend this hotel for anyone who wants a relaxing staycation. Location was superb. Walking distance to a lot of places. There’s a rooftop bar although the food choices were very limited. There’s also a rooftop bar opposite the hotel so it’s okay. I had a pleasant stay at this hotel. Hoping next time I get to stay for a longer period.
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Love everything about this hotel!”
The hotel is very new, clean and they have awesome staff. Room cleaning is on alternate days though. There’s a mall opposite with a supermarket and some shops for shopping and food. The hotel is very convienent and located within walking distance to popular destinations. There’s a coffee shop beside the hotel. The pool at level 11 is awesome! And there’s a massage centre very good and affordable. Will definitely come again!
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Virgin trip to penang and looking forward for the next one”
Like the title has said, browsed thru many different hotel options and decided to choose The Wembley and am impressed with their hotel cleanliness, staff service/ attitude. Key takeaways: 1. High tea menu was pretty decent and the sweet and salty desserts are pretty well made 2. Being able to deposit our luggage with them for the time being as we are only departing at night 3. Prime location in georgetown (walkable distances to many food spots) 4. Amenities were great
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Love this hotel”
The receptionist was so nice to give me the room at 25th floor facing the sea. Every morning i wake up looking at the sunrise and calming view. Bed and pillows are so comfortable, bfast options are good, i love their salad and coffee sections, and not to forget the chef made the best omellete ever. Hotel is also near to the mall, so just a walking distance. I had some work during this visit, so i spent most of my time in the room, go out for a while to settle some stuffs nearby, come back to hotel to continue my work online, and after work i just walk to the mall across the road to get some jco donut and coffee. I will definitely come back if i get the best deal from this hotel. Tq st giles penang!
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Convenient location and good value”
Stayed one night and check in was smooth despite front desk said that my booking wasn’t in their system. Their staff smoothly handled it and we were checked in quickly. Room was clean, spacious and comfortable. Lighting was dim and sheets were stained but was comfortable enough. There’s also free parking so those who are driving to Penang will find that convenient. Overall, a convenient and comfortable hotel for a short stay in Penang.
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Thank you for the feedback! Rest assured that your feedback has been forwarded to the respective department and corrective actions have been implemented accordingly. We sincerely looking forward to serving you again in the near future. Stay Safe.
Awesome”
Overall experience in this hotel is awesome! Location: Excellent. Walkable distance to famous teochew cendol and toh soon coffee. Shopping mall just opposite! Cleanliness: Excellent. Staff: Friendly Facilities: Parking in building(ticket can use in and out without having to validate each time in lobby which is added value), Gym was great and equipment was well maintained (better than E&O hotel)
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Awesome”
Overall experience in this hotel is awesome! Location: Excellent. Walkable distance to famous teochew cendol and toh soon coffee. Shopping mall just opposite! Cleanliness: Excellent. Staff: Friendly Facilities: Parking in building(ticket can use in and out without having to validate each time in lobby which is added value), Gym was great and equipment was well maintained (better than E&O hotel)
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Convenient location”
The room definitely seem a bit worn out compared to my first stay five years ago (when it recently opened) but most importantly, it is clean and comfortable. They provide prayer mat in the room too for Muslims. A good variety at breakfast - even sushi! The Wembley is more affordable than the hotel across it. Convenience: If you prefer walking to the heart of the city for chendol, you can cut through Komtar. But as a female solo traveller, it can get too quiet in the morning in the old mall. You can Grab from hotel to the touristy areas for RM5-8. There is a mall across the road for Starbucks, JCo, movies, H&M, pharmacies, etc. A lot of shops are not opened probably hit by covid. A local major supermarket is opening soon too. There is a massage parlour in the same row as the hotel, near the traffic light.
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Best location, worth the money”
Husband and I stayed for 3 days, 2 nights at the hotel to celebrate our wedding anniversary and it was all worth it! The hotel is located at the heart of the city making it accessible to famous tourist destinations in Penang. The Top is just 3 mins walk from the hotel. Other attractions like George Town Street Art and Blue Mansion is like 5 mins grab car. Check in and check out was very smooth. Breakfast has enough variety of food, the hotel staffs see to it that health protocols are followed like distancing and wearing gloves upon getting food in the buffet section. We were also lucky to be given hotel vouchers that got us discounts on food in the hotel’s cafe where we had our lunch on our last day. The room is clean but not quiet big as I expected. I wished for 4 pillows instead of just 2. The downside I think is not making up the room daily. They have a new guideline to curb covid that the cleaning will be done every other day only. So we ran out of bathroom tissues, refilling the tea bags would have been nice as well. Shower also takes time to get hot so need to bear the cold water. Nevertheless, we were satisfied by the hotel’s service, nice staff, and its accessibility.
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Rest assured that your feedback has been forwarded to the respective department and corrective actions have been implemented accordingly. We sincerely looking forward to serving you again in the near future. Stay Safe.
Very nice & clean hotel”
Was amazed how good and strategic it is located. Near to Mall & eateries. Room is clean & has ample parking space makes this one of the best hotel in Penang.
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Amazing service!”
This is the 3rd time we booked this hotel. Fast check in although long queue. We booked Executive Deluxe room it’s worthy. Room was spacious and bathtub was clean. Mineral water and soft drinks and fruits were provided at the room. Complimentary hi-tea at 530pm to 730pm you shouldn’t miss out. There were variety choice of the breakfast. Cons - the Wi-Fi network was too weak.
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. Rest assured that your feedback related to Wi-Fi has been forwarded to the respective department and corrective actions have been implemented accordingly. We sincerely looking forward to serving you again in the near future. Stay Safe.
4D3N wonderful stay at The Wembley ”
It was our first time in Penang and glad that we chose to stay at The Wembley. It is located in the middle of the city and surrounded by shopping malls. About 10 minutes driving distance to touristy area like Penang Art Street, Gurney, Padang Kota Lama, Upside Down Museum, P.Ramlee Museum, etc. A lot of local eateries surrounding the hotel too, like the Penang Rd Famous Teochew Chendol. The whole check-in/out process was such a breeze. Plus point for their unlimited entry free parking. They informed us beforehand that housekeeping is only done on the 3rd day but we were fine with that as the staff responded fast with any other housekeeping calls. Overall, a very pleasant stay at The Wembley.
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Wonderful stay in Penang”
Nice and clean room, good spread for breakfast, close to great shopping and dining and even have car park for guests. Good value for money and within city centre. Would stay here again.
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Comfortable stay”
Stayed 3nights in the hotel and we really enjoyed ourselves. Room is clean and well-kept, just that bed is a bit soft, had some sore back by the 3rd night. There are 6 lifts in the hotel, so waiting for lift was just less than 1min!(we stayed at 18th floor) Hotel breakfast is so-so; food choices considered plenty, however taste-wise is just OK. But I must commended that the Wembley Cafe staffs are really good,hard-working and consistent, services are professional and helpful! They ensure patrons adhere to SOP, reminding patrons that forgot to put up their masks to do so, check MySejahtera status before entering cafe. Hotel location is great too, as its at the center of town, food and malls are easily accessible within walking distance. There are mini marts near to hotel too. Overall we're glad we choose Wembley Hotel for this CNY trip, will surely recommend to others.
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Great Location, Friendly Service.”
The hotel is strategically located near to Komtar, Prangin Mall, Penang road kopitiam and also Presgrave street food areas. The stafffs are helpful and friendly. I managed to have an early check-in because there are rooms available. It helps a lot unload my luggage. The room is clean, has a small fridge too to store my cold drinks after a warm outing in the city. I had a breakfast buffet on one morning. The selection is good, the service crew is helpful and I enjoyed my meal there. I enjoyed my stay there, 4 days 3 nights :)
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Dated Rooms in Very Strategic Location with Great Service!!”
The staff were very friendly and helpful. Definitely well-trained and welcome us with smiles, regardless of the request. The rooms are spacious enough. Value for money. Very very strategic location with free parking. Hotel will give season parking card for the period of stay. Most of the heritage roads and lanes with famous food and architecture are within walking distance. Rooms aren’t as new as we expected or bright like the pictures. Generous with 4-6 bottles of mineral water, without asking! The room facing the sea has amazing sunrise view!! Wake up early and be amazed. The service with a smile is better than E&O’s staff.
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Strategic location hotel”
Stay 2 nights here. Here is pro and cons 1. Located next to komtar, strategic and nearby to attractions and best food 2. Parking is enough, and they provided season parking card during the stay 3. Check in is fast 4. Lift is damn fast..love it Cons 1. Housekeeping is alternate day, not daily, so have to ask for mineral water and new towel 2. Very less lighting inside room Overall stay is almost perfect!
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Wonderful stay at this hotel!”
We had a wondeful stay at The Wembley - A St Gules Hotel Penang. The Executive Deluxe King room was totally worth every penny and was comfortably spacious, sophisticated and clean. The breakfast had a good spread of food. The location is awesome as we could easily walk to the various tourist attractions or grab easily to places. Would definitely stay at this hotel in my next Penang trip! Thank you to the staff of the hotel too for their great hospitality and allowing us to early check-in and late checkout by a few hours!
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
comfortable stay”
The room was cosy. All linen and amenities were clean. No foul order nor stains. Friendly staff. Morning buffet was quite a spread ; sushi, cheese platter amongst the usual noodles, porridge and rice.
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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.
Great and Worth the money”
We found our perfect hideout hotel in penang which is the Wembley! and we even extended our holiday for one more night. We got a deluxe bedroom with king bed. Pro The room is spacious and nice enough for two. We can see the KOMTAR building from our window which is a nice view + I can see the sea and bridge as well which is cool. Got bath tub and shower, and love love the bath shower gel, I love the classic smell of hotel bubble bath that I used to smell when I was young plus with additional green tea smell which is great. Love the chocolate brownies with ice cream, I ordered for the in-dining room service - two nights in a row. that's how good the brownies is. i wish the brownies are bigger tho. yum. oh and the best of all, the omellete i got during breakfast for the first night was awesome. The chef uncle, gave me a lot of cheese as I asked and make it wiggle wiggle . its so good, and it put my faith back in the presence of good omelete. Cons Because the hotel is beside the main road, so sometimes it can be a bit loud- as in you can hear car sounds. not too loud, but its apparent enough. Toilet shower is quite weak. Unless you use the shower in the bath tub, which will then lead to wet floor. My last day of breakfast was spoilt, coz the awesome chef uncle was not there, and the younger replacement really put a downer on my omelete faith. it was quite bad, the eggs not runny, its just not properly cooked, the outside is a bit burnt tho.. lulz. but i guess it depends on your luck, maybe he's learning. I guess having a great omelette really need luck for me. Anyway overall, it was a great stay, and worth my money. Thank you
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Dear Fay, Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been forwarded to the respective departments for further improvement. Besides, I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future.