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The Wembley - A St Giles Hotel Penang
Deluxe Double - Bedroom, The Wembley - A St Giles Hotel Penang in Penang
a hotel room with a large bed and a large window, The Wembley - A St Giles Hotel Penang in Penang
a living room filled with lots of furniture, The Wembley - A St Giles Hotel Penang in Penang
a large room with a large clock on the ceiling, The Wembley - A St Giles Hotel Penang in Penang
Interior view, The Wembley - A St Giles Hotel Penang in Penang
Swimming pool [outdoor], The Wembley - A St Giles Hotel Penang in Penang

Removed from saved list

8.5

Excellent

11,188 reviews

11,188 reviews

Housekeeping626
Breakfast249
View152
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - 10 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Tech Dome Penang
100 m
Asia Comic Cultural Museum
120 m
Penang House of Music
120 m
1st Avenue Mall
120 m
Popular Bookshop
130 m
Popular landmarks
Armenian Street
760 m
Khoo Kongsi
830 m
Cheong Fatt Tze - The Blue Mansion
1.1 km
Chew's Jetty
1.1 km
Pinang Peranakan Mansion
1.3 km
Closest landmarks
Penang Tourist Guide Association
130 m
Forestry Department
220 m
The Swagger Salon
220 m
Hin Bus Depot
230 m
Pacific supermarket
230 m

The Wembley - A St Giles Hotel Penang

183, Jalan Magazine, Georgetown, Penang, Malaysia, 10300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Located in heart of Penang

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [outdoor]

Fitness center

Luggage storage

Car power charging station

This property is in high demand!

11 travelers have booked today.

Value for money8.4
Distance to city center33.4 km
Location rating9.0
Nearest airportPenang International Airport (PEN)
Distance to airport14.4 km

Rooms available at The Wembley - A St Giles Hotel Penang

Excellent
Room comfort & quality

8.6

Suite Room
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Double
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Superior Twin
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Superior King Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Deluxe King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What types of entertainment are available at The Wembley - A St Giles Hotel Penang?

The Wembley - A St Giles Hotel Penang features karaoke while you lounge at this property, supplying travelers with entertainment value all throughout your holiday here.

Does The Wembley - A St Giles Hotel Penang offer dry cleaning services?

Yes! The Wembley - A St Giles Hotel Penang features dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

What is the typical travel time to the closest airport from The Wembley - A St Giles Hotel Penang?

The average travel time to get from The Wembley - A St Giles Hotel Penang to the airport is 21 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

What public parks are nearby The Wembley - A St Giles Hotel Penang?

While lodging at The Wembley - A St Giles Hotel Penang, indulge in your early morning or evening stroll at nearby park which include Friendship Park, Dato' Kramat Gardens, and Sejarah Koh Seang Tat.

At what time of the year is The Wembley - A St Giles Hotel Penang most popular?

The Wembley - A St Giles Hotel Penang's most popular month where verified visitors have stayed the most is in December.

In which languages can The Wembley - A St Giles Hotel Penang's personnel communicate?

The Wembley - A St Giles Hotel Penang can communicate in 3 languages and supports popular languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the verified guest review consensus about The Wembley - A St Giles Hotel Penang's pet services?

63.0% of our verified customer reviews have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for The Wembley - A St Giles Hotel Penang down in the review section.

What is the typical rating that past Solo travelers' have given to The Wembley - A St Giles Hotel Penang?

Past solo travelers that have stayed at this property have given The Wembley - A St Giles Hotel Penang an average rating of 8.4. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to The Wembley - A St Giles Hotel Penang?

Verified couple travelers that have stayed at this property have given The Wembley - A St Giles Hotel Penang an average rating of 8.5. You can look up on more descriptive customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to The Wembley - A St Giles Hotel Penang?

Verified families with young children that have stayed at this property have given The Wembley - A St Giles Hotel Penang an average rating of 8.5. You can look up more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to The Wembley - A St Giles Hotel Penang?

The nearest train, metro, or bus station is Komtar Bus Terminal, 116.74 m away from The Wembley - A St Giles Hotel Penang.

Can special events be hosted at The Wembley - A St Giles Hotel Penang?

This property offers an indoor venue for your special event.

See map

Explore the neighborhood

What people love about The Wembley - A St Giles Hotel Penang

  • 8.8

    Excellent
    Staff 

    "Pretty old hotel but it's kept clean and tidy, friendly staffs accepting my small request."

    Sharon

    |

    May 12, 2023

  • 9.2

    Exceptional
    Cleanliness

    "Room- clean, spacious just a little live band music coming from downstairs area."

    Dan

    |

    May 5, 2023

  • 8.8

    Excellent
    Location

    "Location was great and convenient to get to other areas in george Town."

    joyce

    |

    May 11, 2023

Overall rating:

8.5

Excellent
9,316 reviews
Cleanliness
8.6
Facilities
8.2
Location
9.0
Read all reviews >
What travelers say they love:
Place are really clean and well maintained.
Marcin from Singapore
Family with older children
More about The Wembley - A St Giles Hotel Penang

More about The Wembley - A St Giles Hotel Penang

The Wembley - A St Giles Hotel Penang

Take advantage of the many attractions Penang has to offer with a stay at The Wembley - A St Giles Hotel Penang. Explore the genuine Penang that most travelers never see, with a stay at The Wembley - A St Giles Hotel Penang -- located only 1.3 km from Pinang Peranakan Mansion.
At The Wembley - A St Giles Hotel Penang, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Penang even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at The Wembley - A St Giles Hotel Penang thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at The Wembley - A St Giles Hotel Penang are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at The Wembley - A St Giles Hotel Penang even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and instant coffee at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at The Wembley - A St Giles Hotel Penang begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! The Wembley - A St Giles Hotel Penang has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms and bar.
Apart from amenities and services, The Wembley - A St Giles Hotel Penang goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, located right at the hotel. Spend some time relaxing at the hotel's pool.
Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience Penang like a true local. Multiple day trip options await you and your travel group close to The Wembley - A St Giles Hotel Penang, starting with visits to Chew's Jetty located just 1.1 km away. Cheong Fatt Tze - The Blue Mansion is located 1.0 km away, and is one of the most famous tourist spots to visit and photograph.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

312 mentions

Breakfast

246 mentions

Swimming Pool

98 mentions

Food & Dining

75 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Karaoke
  • Massage
  • On-site entertainment
  • Pool with view
  • Spa
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Free bottled water
  • In-room safe box
  • Ironing facilities
  • Satellite/cable channels

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site
Wembley Cafe
  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte

Location

183, Jalan Magazine, Georgetown, Penang, Malaysia, 10300
Excellent
Location

9

Airports
  • Penang International Airport (PEN)
    14.4 km 23 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.4 km
Public transportation
  • Komtar Bus Terminal
    120 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.4 km
Hospital or clinic
  • Watsons
    310 m
Shopping
  • Gurney Plaza
    3.5 km
Convenience store
  • 7 Eleven
    130 m
Cash withdrawal
  • ATM
    20 m

What's nearby

Popular landmarks
  • Armenian Street
    760 m
  • Khoo Kongsi
    830 m
  • Cheong Fatt Tze - The Blue Mansion
    1.1 km
  • Chew's Jetty
    1.1 km
  • Pinang Peranakan Mansion
    1.3 km
  • Penang Fort Cornwallis
    1.9 km
  • Kek Lok Si Temple
    6.4 km
  • Batu Ferringhi Beach
    11.2 km
  • Entopia
    13.2 km
  • Escape Theme Park
    13.3 km
Nearby landmarks
  • Tech Dome Penang
    100 m
  • Komtar Bus Terminal
    120 m
  • Asia Comic Cultural Museum
    120 m
  • Penang House of Music
    120 m
  • 1st Avenue Mall
    120 m
  • Popular Bookshop
    130 m
  • Penang Tourist Guide Association
    130 m
  • Komtar
    150 m
  • Komtar Complex
    150 m
  • George Town
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Children under 12 years old will receive breakfast free of charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee53 MYR
  • Distance from city center33.4 km
  • Travel time to airport (minutes)21
Extras
  • Breakfast charge (unless included in room price)46 MYR
The property
  • Number of bars/lounges0
  • Number of floors0
  • Number of restaurants2
  • Number of rooms 415

Reviews of The Wembley - A St Giles Hotel Penang from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.2
Location9.0
Room comfort and quality8.6
Service8.5
Value for money8.4
High score for Penang
Rating
9+ Exceptional (1,593)
8-9 Excellent (792)
7-8 Very Good (999)
6-7 Good (245)
<6 Below Expectation (290)
Time of the year
Mar - May (697)
Jun - Aug (997)
Sep - Nov (990)
Dec - Feb (1,235)

Show reviews that mention 

Showing 3,919 verified guest comments
12345
10.0
Exceptional
Nurul from Malaysia
Solo traveler
Deluxe Double
Stayed 1 night in August 2022

Layover-one night stay”

Stayed here for one night before my next flight the next morning. Saw this hotel a few time everytime I come to Penang. So, decided to try it. Beautiful hotel, spacious lobby, lots of lift, easy check in and checkout. I loveeee the room! I had such a pleasant stay here. The room was big enough for atleast 2 person, the bathroom was as well spacious. The bed, pillow, comforter was so comfy and fluffy. Managed to try the breakfast. They had different types of food. Not the typical hotel breakfast. The food was of course super yummy! I surely recommend this hotel for anyone who wants a relaxing staycation. Location was superb. Walking distance to a lot of places. There’s a rooftop bar although the food choices were very limited. There’s also a rooftop bar opposite the hotel so it’s okay. I had a pleasant stay at this hotel. Hoping next time I get to stay for a longer period.

Reviewed September 28, 2022

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded September 29, 2022
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
melissa from Singapore
Couple
Superior Twin
Stayed 2 nights in December 2022

Love everything about this hotel!”

The hotel is very new, clean and they have awesome staff. Room cleaning is on alternate days though. There’s a mall opposite with a supermarket and some shops for shopping and food. The hotel is very convienent and located within walking distance to popular destinations. There’s a coffee shop beside the hotel. The pool at level 11 is awesome! And there’s a massage centre very good and affordable. Will definitely come again!

Reviewed January 02, 2023

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded January 05, 2023
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
Chong from Singapore
Couple
Deluxe Double
Stayed 3 nights in November 2022

Virgin trip to penang and looking forward for the next one”

Like the title has said, browsed thru many different hotel options and decided to choose The Wembley and am impressed with their hotel cleanliness, staff service/ attitude. Key takeaways: 1. High tea menu was pretty decent and the sweet and salty desserts are pretty well made 2. Being able to deposit our luggage with them for the time being as we are only departing at night 3. Prime location in georgetown (walkable distances to many food spots) 4. Amenities were great

Reviewed November 24, 2022

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded November 25, 2022
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
Farah from Malaysia
Couple
Superior King Room
Stayed 2 nights in August 2022

Love this hotel”

The receptionist was so nice to give me the room at 25th floor facing the sea. Every morning i wake up looking at the sunrise and calming view. Bed and pillows are so comfortable, bfast options are good, i love their salad and coffee sections, and not to forget the chef made the best omellete ever. Hotel is also near to the mall, so just a walking distance. I had some work during this visit, so i spent most of my time in the room, go out for a while to settle some stuffs nearby, come back to hotel to continue my work online, and after work i just walk to the mall across the road to get some jco donut and coffee. I will definitely come back if i get the best deal from this hotel. Tq st giles penang!

Reviewed August 15, 2022

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded August 16, 2022
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
Ju from Malaysia
Couple
Superior Room
Stayed 1 night in December 2022

Convenient location and good value”

Stayed one night and check in was smooth despite front desk said that my booking wasn’t in their system. Their staff smoothly handled it and we were checked in quickly. Room was clean, spacious and comfortable. Lighting was dim and sheets were stained but was comfortable enough. There’s also free parking so those who are driving to Penang will find that convenient. Overall, a convenient and comfortable hotel for a short stay in Penang.

Reviewed December 03, 2022

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Thank you for the feedback! Rest assured that your feedback has been forwarded to the respective department and corrective actions have been implemented accordingly. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded December 05, 2022
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
Hiew from Malaysia
Family with teens
Superior Room
Stayed 3 nights in January 2023

Awesome”

Overall experience in this hotel is awesome! Location: Excellent. Walkable distance to famous teochew cendol and toh soon coffee. Shopping mall just opposite! Cleanliness: Excellent. Staff: Friendly Facilities: Parking in building(ticket can use in and out without having to validate each time in lobby which is added value), Gym was great and equipment was well maintained (better than E&O hotel)

Reviewed February 01, 2023

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded February 08, 2023
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
Hiew from Malaysia
Family with teens
Deluxe Double
Stayed 3 nights in January 2023

Awesome”

Overall experience in this hotel is awesome! Location: Excellent. Walkable distance to famous teochew cendol and toh soon coffee. Shopping mall just opposite! Cleanliness: Excellent. Staff: Friendly Facilities: Parking in building(ticket can use in and out without having to validate each time in lobby which is added value), Gym was great and equipment was well maintained (better than E&O hotel)

Reviewed February 01, 2023

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded February 08, 2023
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
Sumarni from Singapore
Solo traveler
Superior King Room
Stayed 3 nights in June 2022

Convenient location”

The room definitely seem a bit worn out compared to my first stay five years ago (when it recently opened) but most importantly, it is clean and comfortable. They provide prayer mat in the room too for Muslims. A good variety at breakfast - even sushi! The Wembley is more affordable than the hotel across it. Convenience: If you prefer walking to the heart of the city for chendol, you can cut through Komtar. But as a female solo traveller, it can get too quiet in the morning in the old mall. You can Grab from hotel to the touristy areas for RM5-8. There is a mall across the road for Starbucks, JCo, movies, H&M, pharmacies, etc. A lot of shops are not opened probably hit by covid. A local major supermarket is opening soon too. There is a massage parlour in the same row as the hotel, near the traffic light.

Reviewed July 03, 2022

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded July 05, 2022
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
Ma from Malaysia
Couple
Superior King Room
Stayed 2 nights in November 2021

Best location, worth the money”

Husband and I stayed for 3 days, 2 nights at the hotel to celebrate our wedding anniversary and it was all worth it! The hotel is located at the heart of the city making it accessible to famous tourist destinations in Penang. The Top is just 3 mins walk from the hotel. Other attractions like George Town Street Art and Blue Mansion is like 5 mins grab car. Check in and check out was very smooth. Breakfast has enough variety of food, the hotel staffs see to it that health protocols are followed like distancing and wearing gloves upon getting food in the buffet section. We were also lucky to be given hotel vouchers that got us discounts on food in the hotel’s cafe where we had our lunch on our last day. The room is clean but not quiet big as I expected. I wished for 4 pillows instead of just 2. The downside I think is not making up the room daily. They have a new guideline to curb covid that the cleaning will be done every other day only. So we ran out of bathroom tissues, refilling the tea bags would have been nice as well. Shower also takes time to get hot so need to bear the cold water. Nevertheless, we were satisfied by the hotel’s service, nice staff, and its accessibility.

Reviewed December 02, 2021

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Rest assured that your feedback has been forwarded to the respective department and corrective actions have been implemented accordingly. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded December 29, 2021
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
Alex from Malaysia
Family with teens
Superior Twin
Stayed 2 nights in January 2023

Very nice & clean hotel”

Was amazed how good and strategic it is located. Near to Mall & eateries. Room is clean & has ample parking space makes this one of the best hotel in Penang.

Reviewed February 02, 2023

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded February 08, 2023
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
Sook from Malaysia
Couple
Executive Deluxe Room Non smoking
Stayed 2 nights in December 2022

Amazing service!”

This is the 3rd time we booked this hotel. Fast check in although long queue. We booked Executive Deluxe room it’s worthy. Room was spacious and bathtub was clean. Mineral water and soft drinks and fruits were provided at the room. Complimentary hi-tea at 530pm to 730pm you shouldn’t miss out. There were variety choice of the breakfast. Cons - the Wi-Fi network was too weak.

Reviewed December 14, 2022

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. Rest assured that your feedback related to Wi-Fi has been forwarded to the respective department and corrective actions have been implemented accordingly. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded December 15, 2022
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
Anisah from Singapore
Couple
Superior King
Stayed 3 nights in July 2022

4D3N wonderful stay at The Wembley ”

It was our first time in Penang and glad that we chose to stay at The Wembley. It is located in the middle of the city and surrounded by shopping malls. About 10 minutes driving distance to touristy area like Penang Art Street, Gurney, Padang Kota Lama, Upside Down Museum, P.Ramlee Museum, etc. A lot of local eateries surrounding the hotel too, like the Penang Rd Famous Teochew Chendol. The whole check-in/out process was such a breeze. Plus point for their unlimited entry free parking. They informed us beforehand that housekeeping is only done on the 3rd day but we were fine with that as the staff responded fast with any other housekeeping calls. Overall, a very pleasant stay at The Wembley.

Reviewed July 07, 2022

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded July 12, 2022
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
Nurhaiza from Malaysia
Couple
Superior King Room
Stayed 2 nights in December 2022

Wonderful stay in Penang”

Nice and clean room, good spread for breakfast, close to great shopping and dining and even have car park for guests. Good value for money and within city centre. Would stay here again.

Reviewed January 03, 2023

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded January 05, 2023
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
LAY from Malaysia
Family with young children
Deluxe Double
Stayed 3 nights in February 2022

Comfortable stay”

Stayed 3nights in the hotel and we really enjoyed ourselves. Room is clean and well-kept, just that bed is a bit soft, had some sore back by the 3rd night. There are 6 lifts in the hotel, so waiting for lift was just less than 1min!(we stayed at 18th floor) Hotel breakfast is so-so; food choices considered plenty, however taste-wise is just OK. But I must commended that the Wembley Cafe staffs are really good,hard-working and consistent, services are professional and helpful! They ensure patrons adhere to SOP, reminding patrons that forgot to put up their masks to do so, check MySejahtera status before entering cafe. Hotel location is great too, as its at the center of town, food and malls are easily accessible within walking distance. There are mini marts near to hotel too. Overall we're glad we choose Wembley Hotel for this CNY trip, will surely recommend to others.

Reviewed February 07, 2022

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded February 08, 2022
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
TACK from Malaysia
Solo traveler
Superior King Room
Stayed 2 nights in July 2022

Great Location, Friendly Service.”

The hotel is strategically located near to Komtar, Prangin Mall, Penang road kopitiam and also Presgrave street food areas. The stafffs are helpful and friendly. I managed to have an early check-in because there are rooms available. It helps a lot unload my luggage. The room is clean, has a small fridge too to store my cold drinks after a warm outing in the city. I had a breakfast buffet on one morning. The selection is good, the service crew is helpful and I enjoyed my meal there. I enjoyed my stay there, 4 days 3 nights :)

Reviewed July 08, 2022

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded July 12, 2022
The Wembley - A St Giles Hotel Penang
9.6
Exceptional
Chee from Singapore
Couple
Superior Twin
Stayed 2 nights in December 2022

Dated Rooms in Very Strategic Location with Great Service!!”

The staff were very friendly and helpful. Definitely well-trained and welcome us with smiles, regardless of the request. The rooms are spacious enough. Value for money. Very very strategic location with free parking. Hotel will give season parking card for the period of stay. Most of the heritage roads and lanes with famous food and architecture are within walking distance. Rooms aren’t as new as we expected or bright like the pictures. Generous with 4-6 bottles of mineral water, without asking! The room facing the sea has amazing sunrise view!! Wake up early and be amazed. The service with a smile is better than E&O’s staff.

Reviewed December 25, 2022

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded December 27, 2022
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
Mazliazhar from Malaysia
Family with young children
Deluxe Double
Stayed 2 nights in December 2022

Strategic location hotel”

Stay 2 nights here. Here is pro and cons 1. Located next to komtar, strategic and nearby to attractions and best food 2. Parking is enough, and they provided season parking card during the stay 3. Check in is fast 4. Lift is damn fast..love it Cons 1. Housekeeping is alternate day, not daily, so have to ask for mineral water and new towel 2. Very less lighting inside room Overall stay is almost perfect!

Reviewed January 01, 2023

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded January 05, 2023
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
Muhd from Singapore
Couple
Executive Deluxe King
Stayed 3 nights in June 2022

Wonderful stay at this hotel!”

We had a wondeful stay at The Wembley - A St Gules Hotel Penang. The Executive Deluxe King room was totally worth every penny and was comfortably spacious, sophisticated and clean. The breakfast had a good spread of food. The location is awesome as we could easily walk to the various tourist attractions or grab easily to places. Would definitely stay at this hotel in my next Penang trip! Thank you to the staff of the hotel too for their great hospitality and allowing us to early check-in and late checkout by a few hours!

Reviewed July 13, 2022

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded July 15, 2022
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
NOOR from Malaysia
Family with teens
Deluxe Double
Stayed 1 night in December 2022

comfortable stay”

The room was cosy. All linen and amenities were clean. No foul order nor stains. Friendly staff. Morning buffet was quite a spread ; sushi, cheese platter amongst the usual noodles, porridge and rice.

Reviewed January 01, 2023

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded January 05, 2023
The Wembley - A St Giles Hotel Penang
10.0
Exceptional
Fay from Malaysia
Couple
Stayed 2 nights in August 2020

Great and Worth the money”

We found our perfect hideout hotel in penang which is the Wembley! and we even extended our holiday for one more night. We got a deluxe bedroom with king bed. Pro The room is spacious and nice enough for two. We can see the KOMTAR building from our window which is a nice view + I can see the sea and bridge as well which is cool. Got bath tub and shower, and love love the bath shower gel, I love the classic smell of hotel bubble bath that I used to smell when I was young plus with additional green tea smell which is great. Love the chocolate brownies with ice cream, I ordered for the in-dining room service - two nights in a row. that's how good the brownies is. i wish the brownies are bigger tho. yum. oh and the best of all, the omellete i got during breakfast for the first night was awesome. The chef uncle, gave me a lot of cheese as I asked and make it wiggle wiggle . its so good, and it put my faith back in the presence of good omelete. Cons Because the hotel is beside the main road, so sometimes it can be a bit loud- as in you can hear car sounds. not too loud, but its apparent enough. Toilet shower is quite weak. Unless you use the shower in the bath tub, which will then lead to wet floor. My last day of breakfast was spoilt, coz the awesome chef uncle was not there, and the younger replacement really put a downer on my omelete faith. it was quite bad, the eggs not runny, its just not properly cooked, the outside is a bit burnt tho.. lulz. but i guess it depends on your luck, maybe he's learning. I guess having a great omelette really need luck for me. Anyway overall, it was a great stay, and worth my money. Thank you

Reviewed August 24, 2020

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Dear Fay, Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been forwarded to the respective departments for further improvement. Besides, I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future.

Responded August 28, 2020
The Wembley - A St Giles Hotel Penang
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