select your datePlease enter your stay dates to see price
The Wen Wan Resort

"The hotel is decorated with good taste and staff is friendly."

shuxia - April 22, 2018
Low Floor Deluxe Double Room The Wen Wan Resort
Lobby The Wen Wan Resort
Lobby The Wen Wan Resort
See all 64 photos

The Wen Wan Resort

No.139, Zhongxing Rd, Sun Moon Lake, Nantou, Taiwan, 55548 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Yuchi Wenwu Temple
Within 670 m of property
See map
Popular landmarks
Yuchi Wenwu Temple 670 m
Xiangshan Visitor Center 1.5 km
Formosan Aboriginal Culture Village 3.7 km
Chung Tai World Museum 17.1 km
Xitou Nature Education Area 23.9 km
Xitou Monster Village 24.0 km
Hehuan Mountain (Hehuanshan) 28.5 km
Small Swiss Garden 32.2 km
Cingjing Veterans Farm 33.7 km
Ali Mountain (Alishan) 40.1 km
Nearby landmarks
Christian Church 100 m
Shing-Tan 170 m
Hanbi Trail 200 m
Meihe Garden 200 m
Meihe Park 220 m
Shuishe Pier 290 m
Shuishe Pier Plaza 310 m
Sheshui Pier 320 m
Sun Moon Lake Butterfly Garden 370 m
Sun Moon Lake 370 m

8.7

Excellent

Location rating score

Excellent location
Popular neighborhood
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 410 meters to public transportation

  • Airport transfer

  • Located in heart of Nantou

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Nantou every 1 minutes on Agoda.com
Value for money6.8
Location rating8.7
Nearest airportTaichung Airport (RMQ)
Distance to airport53.6 km

Rooms available at The Wen Wan Resort

Excellent
Room comfort & quality
8.5
Low Floor Deluxe Double Room
...
  • Room size: 50 m²/538 ft²
  • Partial lake view
  • 1 king bed
Enter dates to see prices
Low Floor Deluxe Twin Room
...
  • Room size: 50 m²/538 ft²
  • Partial lake view
  • 2 single beds
Enter dates to see prices
Low Floor Family Room
...
  • Room size: 50 m²/538 ft²
  • Partial lake view
  • 2 double beds
Enter dates to see prices
Luxury Double Room with Lake View - Higher Floors
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 99 m²/1066 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 86 m²/926 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Executive Double Room with Lake View - Middle Floors
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Luxury Twin Room with Lake View - Higher Floors
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Executive Twin Room with Lake View - Middle Floors
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Luxury Family Room with Side Lake View - Higher Floors
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 2 king beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Wen Wan Resort?

Check-in is from 04:30 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Wen Wan Resort?

A stay at The Wen Wan Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Wen Wan Resort has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Nantou with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Wen Wan Resort?

Wake up to a great buffet breakfast at The Wen Wan Resort. Adults can enjoy breakfast offered with an additional charge of 775 TWD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Wen Wan Resort?

The Wen Wan Resort features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at The Wen Wan Resort?

The Wen Wan Resort does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Wen Wan Resort?

Shueishe Visitor Center Bus Station is the closest train, metro, or bus station, about 410 m away from The Wen Wan Resort.

What restaurants are nearby The Wen Wan Resort?

The Wen Wan Resort’s neighborhood is Sun Moon Lake which includes popular restaurants such as The Lobby Bar, The Japanese Restaurant and The Lalu Hotel-The Oriental Brasseries.

What popular shopping places are close to The Wen Wan Resort?

Located in the Sun Moon Lake area, The Wen Wan Resort is close to great shopping choices like Ita Thao.

What are popular attractions near The Wen Wan Resort?

The Wen Wan Resort’s location in the Sun Moon Lake neighborhood makes it close to famous attractions including Yuchi Wenwu Temple, Xiangshan Visitor Center and Xuanzhuang Temple.

What popular natural sightseeing spots are close to The Wen Wan Resort?

The Wen Wan Resort’s nearby natural sights include Siang Shan Bikeway, Sun Moon Lake Bikeway and Hanbi Trail located in the same Sun Moon Lake area.

Show more questions
See map
Explore the neighborhood
Property ranking|Compared to 680 Nantou properties
See all rankings
Room size
50 sqm.
Room comfort score
8.5/10
Location score
8.8/10
Cleanliness score
8.3/10
Bigger than
95
%
of Nantou properties
Better than
91
%
of Nantou properties
Better than
90
%
of Nantou properties
Better than
76
%
of Nantou properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:

7.8

Very good
983 reviews
Cleanliness
8.2
Facilities
7.4
Location
8.7
Read all reviews >
What travelers say they love:
The views from the rooms were stunning.
Latoya from Taiwan
Family with young children
More about The Wen Wan Resort

More about The Wen Wan Resort

When visiting Nantou, you'll feel right at home at The Wen Wan Resort, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions: Christian Church, Meihe Garden, Sheshui Pier.

Offering hotel guests superior services and a broad range of amenities, The Wen Wan Resort is committed to ensuring that your stay is as comfortable as possible. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are just a few of the facilities that set The Wen Wan Resort apart from other hotels in the city.

The Wen Wan Resort is home to 92 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, free welcome drink. The hotel offers many unique recreational opportunities such as hot tub, fitness center, sauna, hot spring bath, outdoor pool. The Wen Wan Resort is a smart choice for travelers to Nantou, offering a relaxed and hassle-free stay every time.

Show less

Most talked about facilities

Food & Dining

4 mentions

View

3 mentions

Breakfast

2 mentions

Swimming Pool

1 mention

What they offer

8.0

Very good

"I would visit this resort again."

Latoya

|

January 11, 2019

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

American
Asian
Halal
Vegetarian
Vegan

Restaurants on site

Oriental Cuisine
Cuisine:Chinese, British
Kitchen 139
No additional information available

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Property announcements

Show less

Reviews of The Wen Wan Resort from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.2
Facilities7.4
Location8.7
Room comfort and quality8.5
Service7.8
Value for money6.8
High score for Nantou
Rating
9+ Exceptional (118)
8-9 Excellent (59)
7-8 Very Good (89)
6-7 Good (45)
<6 Below Expectation (104)
Time of the year
Mar - May (53)
Jun - Aug (114)
Sep - Nov (93)
Dec - Feb (155)
Don't miss out!Users are booking a place in Nantou every 1 minutes on Agoda.com
All guests (983)
All room types
All languages

Show reviews that mention 

Showing 415 verified guest comments
12345
8.8
Excellent
Yang from Taiwan
Family with young children
Low Floor Deluxe Double Room
Stayed 1 night in February 2020

Please taking good care of the hotel”

The hotel basically the top 3 in SunMoonLake area, however, I do suggest and hope the management should really focus on how to maintain and taking good care of the hotel. The room feel a bit old not just because of the design, material, also need enough people to keep it clean, new, fresh. It's my first time stay in the Wen Wan Resort, but I did stay in other resort in the same area few times. I have nothing to complain about the service, location, view, room size etc.. ALL Perfect! If the quality of the room itself can be improved, definitely recommend give Wen Wan a try.

Reviewed February 11, 2020

See room deals

9.2
Exceptional
SEOW from Singapore
Family with teens
Low Floor Deluxe Double Room
Stayed 2 nights in June 2016

Top 1 grade for Resort Hotel”

Excellence for family resort vocation. Great facilities with excellence staff's service ! No. 1 choice for finding the resort at Sun Moon Lake !

Reviewed June 22, 2016

See room deals

10.0
Exceptional
MinTseng from Taiwan
Family with young children
Low Floor Deluxe Double Room
Stayed 1 night in November 2014

Nice comfortable Hotel”

Nice hostability , nice view, Hot spring in every room

Family trip with little baby, nice experience. Great view from Roof level priceless. Sun Moon Lake all including.

Reviewed November 22, 2014

See room deals

9.6
Exceptional
Cheng from Taiwan
Family with teens
Stayed 1 night in December 2018

Perfect experience on my life.. I will come back again.”

You can see sun-moon lake at the best position from this resort.

Reviewed December 04, 2018

See room deals

親愛的日月行館貴賓CHOU CHENG KANG您好:感謝您選擇日月行館以及給予我們寶貴的評價,謝謝您將日月行館的舒適度分享給網友。期待您的再次光臨,讓我們繼續為您提供高品質的服務。敬祝 事事順心。日月行館 執行長 丁稼蓁

Responded December 06, 2018
The Wen Wan Resort
8.0
Excellent
Chia from Taiwan
Group
Low Floor Deluxe Double Room
Stayed 2 nights in August 2020

Fascinating and luxurious ”

I would say if you are looking forward to have a very cozy and decent vacay mode in sun moon lake doing nothing, this place is an A++++ for you . The individual spa with killer view is once of a life time experience you could ever have .

Reviewed August 09, 2020

See room deals

8.8
Excellent
Pauline from United States
Family with teens
Low Floor Family Room
Stayed 2 nights in June 2018

Excellent”

Building and room are wonderful, yet training of staff could be improved. We were given some mistaken information. Some lobby personnel was not able to offer us needed guide for sightseeing around. The hotel has excellent hardware, yet it's a pity their employees and protocols sometime do not show the professional quality equals to their facility.

Reviewed June 15, 2018

See room deals

8.4
Excellent
shuxia from Canada
Couple
Low Floor Deluxe Twin Room
Stayed 1 night in April 2018

Excellent”

the hotel is located at the best location in Riyue tan with breath taking view. The hotel is decorated with good taste and staff is friendly. One area that needs improvement is the swimming pool area in 12F, we visited the pool on Apr 16, we found the dead frog and leafs floating in the hot pool, we mentioned to the staff, he ignored us and continued to play his cell phone. In my view, the swimming pool is one of selling point of the hotel, this area should be well maintained, at least the staff should clean it before opening to the public.

Reviewed April 23, 2018

See room deals

9.2
Exceptional
Andrew from Indonesia
Family with young children
Low Floor Family Room
Stayed 2 nights in December 2016

Resort with great views”

The view from the room is just amazing. The room has a private small pool. The breakfast, however, is not so great. The location is within a walking distance from the town, but can be difficult walk for family with young children. There is a shuttle bus to the town that run every hour. In house dining is expensive.

Reviewed January 05, 2017

See room deals

7.3
Very good
YuFen from Taiwan
Solo traveler
Low Floor Deluxe Twin Room
Stayed 1 night in October 2014

Room is comfortable and cozy. ”

Best view of the room and comfortable room facility

Limited restaurant service to indivual guests just due to reception of some tenants groups is unacceptable and big mumus for such high rank resort hotel. Individual guests deserve same restaurants services as group guests do. The restaurnats service qualaity and level(more food option and local characteristic)could be improved to get equal to it's room level and reputation.

Reviewed October 07, 2014

See room deals

8.0
Excellent
Latoya from Taiwan
Family with young children
Low Floor Family Room
Stayed 2 nights in December 2018

Holiday Trip to Sun Moon Lake”

The rooms were fantastic and the staff was extremely cordial and helpful. I would visit this resort again. The views from the rooms were stunning.

Reviewed January 11, 2019

See room deals

Dear Latoya, thank you very much for choosing The Wen Wan Resort as your home-away -home in Sun Moon Lake. We are glad to know that you were pleased with our service and that you had enjoyed so many aspects of our hotel. Our staff is relatively young, but they are all very enthusiastic and never stop to learn how they can better serve our guests. Once again, thank you for your review. We sincerely hope to have an opportunity to welcome you back to our resort very soon. Yours truly, Erin Ding CEO, The Wen Wan Resort, Sun Moon Lake

Responded January 12, 2019
The Wen Wan Resort
8.4
Excellent
JIAN from Taiwan
Group
Low Floor Deluxe Double Room
Stayed 2 nights in October 2018

Awesome staff”

This time, We took the shuttle offered by the hotel and it is convenient and sweet. Especially, we were impressed by the great services of the front desk and the staff there are all friendly. Mr. 林靖傑, even gave us the photograph of my mom and me as the farewell gift. Thanks a lot.

Reviewed October 25, 2018

See room deals

親愛的日月行館YE FENG YAN貴賓您好,感謝您此次旅遊選擇入住日月行館,更感謝您撥冗填寫您的住宿經驗,能過獲得您的認同及讚美是我們最大的榮幸。提供友善及貼心的服務正是我們希望給每位旅人在日月行館的回憶。希望未來能有機會再次為您與您的家人創造更多溫馨美好的出遊回憶,在此誠摯地邀請您下次的蒞臨。敬祝 闔家安康 順心如意。 日月行館 執行長 丁稼蓁

Responded November 25, 2018
The Wen Wan Resort
7.7
Very good
Jie from United States
Group
Low Floor Deluxe Double Room
Stayed 1 night in December 2012

nice pool with view”

View and Pool

great pool with view during the day light. getting a room on the 3F with Garden but the front building blocked part of view. the buffet lunch for new year eve is disappointing in terms of food choices. the breakfast is better with more character. the hotel is sitting on top of a small hill, the shutle services to the bus stop is not frequent.

Reviewed January 11, 2013

See room deals

10.0
Exceptional
Michael from United States
Family with young children
Low Floor Deluxe Double Room
Stayed 1 night in September 2017

Exceptional”

We appreciated the upgrade to the Presidential Suite after the electronic shades in our room then another replacement room would not close.

Reviewed September 14, 2017

See room deals

7.7
Very good
Ungsumalynn from Thailand
Family with teens
Low Floor Family Room
Stayed 2 nights in April 2015

best location, clean, hot spring water”

best location, clean, hot spring water

big room, clean, hot spring water on the roof, good view can see the lake

Reviewed April 24, 2015

See room deals

10.0
Exceptional
Iau from Hong Kong SAR, China
Couple
Low Floor Deluxe Double Room
Stayed 3 nights in January 2017

High quality good service”

Creative Chinese dinner Top of the line "Toto" Japanese toilets everywhere in hotel

Reviewed January 05, 2017

See room deals

10.0
Exceptional
Lim from Singapore
Group
Stayed 1 night in March 2017

great service”

worth the money to stay in this hotel!Good service and friendly staff

Reviewed March 26, 2017

See room deals

2.8
Ruey-Ting from Taiwan
Family with teens
Low Floor Deluxe Double Room
Stayed 1 night in July 2020

Absolutely waste of money”

Walked into the hotel at 5pm, without any staffs assisting me with my bags or showing me where to park my car. The entire lobby was absent of any staff to greet the guests. At the counter, was informed that I needed to “wait a while” before they finish cleaning up my room - which ended up took 50 minutes (check in time supposed to be 3pm) The entire hotel was so understaffed that they couldn’t finish cleaning the rooms on time, had to cut down hours of many facilities (ie swimming pool), and you needed to wait in line at the lobby to register hour complaint to the single staff working at the counter) Needless to say the room was a disappointment after I finally received my keys. Two tea cups only in a four-person room. Insufficient shower gels, and I found a bug on my bed. The entire experience was simply appalling. For those of you seeking a vaca near sun moon lake I’d suggest go straight next door to Lalu. DO NOT waste your time & money on this abomination.

Reviewed July 22, 2020

See room deals

9.6
Exceptional
Li from Taiwan
Family with young children
Low Floor Deluxe Twin Room
Stayed 1 night in February 2017

Exceptional”

Expensive but location location location , suggest higher floor view, Not suggest 2F ~ 5 F

Reviewed April 21, 2017

See room deals

6.4
Good
Susan from Taiwan
Group
Low Floor Family Room
Stayed 1 night in December 2020

Good”

When I first checked in, there was no one by the door, then I walked to front desk, the person was busy on the phone and kept taking on the phone and kind of ignored me. When I asked to check out a little late around 12:00pm and was told there is no way for me to extend one hour because they were fully book without even try to help. I have been to so many 5 stars hotels around the world most of them are able to let me check out around 1:00 or 2:00pm some at 4:00pm. So overall I am disappointed about the hotel so would not come back or recommend to other people.

Reviewed December 06, 2020

See room deals

Susan,We regret that your experience with one of our staff was not positive. Your feedback will be reviewed with our team so that we can provide only the best service to our guests. Thank you for sharing your valuable feedback and hope that you will reach out to us directly during your visit should you need any assistance. The Wen Wan Resort Sun moon lake

Responded March 17, 2021
The Wen Wan Resort
6.4
Good
HUAN from Taiwan
Couple
Low Floor Deluxe Double Room
Stayed 1 night in May 2017

Lots to be improved for that cost”

Staff are friendly and the view is wonderful, but that is about it. The bed is comfy but many hardware malfunction (curtain/blinds, fridge, inner door, radio, none of them function properly) The quality of the meals are far away from the 5 stars hotel standard. TBH, I was disappointed.

Reviewed June 01, 2017

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null