The West Ham United Hotel

The West Ham United Hotel

Boleyn Ground, Green Street,, Greater London East, London, United Kingdom, E13 9AZ
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     The West Ham United Hotel

    Guest reviews

    7.7
    Very good
    /10
    (76 reviews)See what guests said
    8.0
    Very good

    "The views were amazing from our room and the room was beauti..."

    Robyn

    -

    May 13, 2016

    9.0
    Exceptional facilities

    Property highlights

    • 450 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Bar

    This property is in high demand!Last booked a few minutes ago
    Very good
    Location
    7.6
    See map
    Very good location
    Nearby
    Popular
  • Boleyn Ground680 m
  • Anerley Methodist Church810 m
  • Geffrye Museum830 m
  • Museum of Fulham Palace990 m
  • Queen's Market1.2 km
  • London Victoria Station1.28 km
  • Canada Memorial1.34 km
  • East Ham Market Hall1.83 km
  • Lloyds of Kew Bookshop2.03 km
  • Newham City Farm2.15 km
  • Value for money8.4
    Location rating7.6
    Nearest airportLondon City Airport (LCY)
    Distance to airport3.2 km
    Select your room
    7.5
    Very good
    Room comfort & quality
    Double Room
    Double Room
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 queen bed
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    Twin Room
    Twin Room
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 single beds
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    Family Room
    Family Room
    ...
    • Room size: 34 m²/366 ft²
    • Balcony/terrace
    • 2 double beds
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    More about The West Ham United Hotel

    More about The West Ham United Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    British cuisine
    British cuisine
    Graveney and Meadow
    1.2 km British, Cafe, Spanish
    Zu's
    1.5 km British, Fast food, Halal
    Familia Cafe
    2.2 km British, Spanish
    American cuisine
    American cuisine
    Potbelly
    3.3 km American, Fast food
    Shake Shack Westfield E20
    3.3 km American, Fast food
    Fatboy's Diner
    3.3 km American, Diner
    European cuisine
    European cuisine
    Selmos
    2.1 km European, Portuguese
    Nando's - Beckton
    3.3 km European
    Nando's The O2
    4.5 km European, Portuguese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

    The property

    Number of rooms : 58

    Real reviews from real guests

    Agoda Reviews (76)Booking.com Reviews (66)
    7.7
    /
    10
    Cleanliness7.9
    Facilities9.0
    Location7.6
    Room comfort and quality7.5
    Service8.0
    Value for money8.4
    Provided by verified guests of Agoda
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    All guests (76)
    All room types

    Show reviews that mention 

    Showing 76 verified guest comments
    1234
    9.6
    Exceptional
    Mick from United Kingdom
    Couple
    Double Room
    Stayed 1 night in May 2016
    3 star hotel I saw loads of stars ”
    What a truly great stay woke up in the morning to a great view of the pitch at night in the bar with ex players you don't just have to be a big football fan to be in ore of this great place
    Reviewed May 28, 2016
    8.0
    Excellent
    Robyn from United Kingdom
    Couple
    Double Room
    Stayed 1 night in May 2016
    My stay at The West Ham Hotel”
    I decided for my boyfriend's birthday, I would like to treat him to a stay and a game at West Ham. The views were amazing from our room and the room was beautiful and absolutely massive!!! I found some members of staff a little rude throughout the stay, however, there was a lovely lady on the front desk (on Friday 6th May 2016 around 8pm) who was extremely friendly, helpful and concerning (when I asked to borrow an iron, she offered to bring it to my room as I looked as though I was struggling, this to me was excellent customer service and I am gutted I did not manage to catch her name as I would love to let West Ham know she is a credit to the club/hotel. I was extremely disappointed to be told on arrival we had to check out of our room at 8am the next morning - I was never made aware of this before hand. I also queried whether we could sit inside the hotel until a little bit before the game and was told we had to remove ourselves from the building, so we wandered the streets from 8am until 3pm and THEN we were told we were unable to collect our bags until 8pm that night, which was hugely disappointing as this meant we had to hang around for even longer. Thankfully, at around 6:45pm I decided to try my luck and ask a man on the door if we could grab our bags, the kind man let us in and we had lots of help inside in order to get our bags and begin our journey home. I would have been grateful to know this was going to be the case before I booked, I understand there was a match the next day but I was hoping we could have a little bit more of a lay in than a 6:45am one!!! But overall, thrilled and the birthday surprise went down a treat!!!
    Reviewed May 13, 2016
    7.7
    Very good
    Donna from United Kingdom
    Couple
    Double Room
    Stayed 2 nights in November 2015
    very good”
    clean staff are very helpful and excellent view of the ground
    Excellent
    Reviewed November 10, 2015
    9.3
    Exceptional
    Paul from United Kingdom
    Business traveler
    Twin Room
    Stayed 2 nights in October 2015
    Great Location and Friendly Staff”
    Location, good value meals, comfortable rooms
    I have been staying at this hotel for the past 6 years, same dates every year, and have never been disappointed. Good value, great buffet breakfast and perfect location for Excel.
    Reviewed October 09, 2015
    7.0
    Very good
    Joe from Ireland
    Couple
    Double Room
    Stayed 2 nights in August 2015
    Weekend in The West Ham Hotel ”
    The view from the room , The Breakfast & The Location
    We enjoyed our stayed & were in London for a family wedding . The views from the room were excellent overlooking upton park . The air conditioning didn't work properly and the room was very hot . The Staff were nice & friendly , but not enough staff on duty . People waiting to be served in the bar for long periods . The breakfast was lovely & the location for the hotel was good for where the wedding was . We also got to meet a few west ham players & coaching staff , who were meeting there for a game on Sunday . Great place for a football fan !!
    Reviewed August 10, 2015
    6.7
    Good
    Chen from Singapore
    Group
    Family Room
    Stayed 2 nights in July 2015
    Friendly staff, near to station, food nearby”
    Friendly staff, near to station, food nearby
    Reviewed July 27, 2015
    6.7
    Good
    Syed from Singapore
    Business traveler
    Double Room
    Stayed 1 night in May 2015
    For solo travelers”
    Affordable, cheap food around the hotel, near the metro
    It was great. Not much hassle.
    Reviewed June 20, 2015
    9.7
    Exceptional
    Laura from United Kingdom
    Couple
    Double Room
    Stayed 1 night in April 2015
    birthday stay ”
    the view of the ground, the restaurant, the history
    It was great did not expect such an amazing view from our hotel room , the restaurant staff were very friendly and food was lovely. Only bad thing was the receptionist when we arrived was quite rude and didn't seem like she wanted to be there. Seemed more interested in her appearance and flirting with the men than helping.
    Reviewed April 04, 2015
    6.0
    Mark from United Kingdom
    Solo traveler
    Twin Room
    Stayed 1 night in August 2014
    Quite Dissapointed :(”
    the stadium, the stadium. the stadium.
    Because there was team training we were not allowed to actually see the stadium. Snuck in there for a few photos but wasn't easy and the lady on reception was quite unsympathetic when telling us we couldnt go see it. Why would I book a room here and NOT want to see the ground!? Breakfast was average at best and location was not the safest feeling at night.
    Reviewed April 04, 2015
    8.7
    Excellent
    Arif from United Kingdom
    Solo traveler
    Double Room
    Stayed 1 night in March 2015
    Value for money ”
    Location is ideal for Excel Centre. London undergr station is few minutes away.
    It was good,reception staff were very friendly and helpful. Hotel was clean and parking is free with cctv,that is big plus especially in London. You can park your car and use the London underground or bus.
    Reviewed March 26, 2015
    6.0
    michael from Canada
    Solo traveler
    Double Room
    Stayed 1 night in March 2015
    try it before they tear it down”
    1 2 3
    fine
    Reviewed March 26, 2015
    8.3
    Excellent
    Mingoo from South Korea
    Business traveler
    Double Room
    Stayed 4 nights in February 2015
    Great stay”
    Close to tube, nice breakfast, kind staff
    Reviewed February 08, 2015
    9.0
    Exceptional
    Martin from Ireland
    Group
    Double Room
    Stayed 1 night in December 2014
    Amazing experience”
    Close to Tube station,views of pitch and close to Westfield shopping centre.
    As a West Ham fan it was brilliant,but for any football fan its a must..It wont be here forever!
    Reviewed December 09, 2014
    9.0
    Exceptional
    Paula from United Kingdom
    Couple
    Double Room
    Stayed 2 nights in November 2014
    40th birthday surprise stay”
    1, view from hotel room 2,location 3, comfort
    Our stay at the hotel was very pleasant, we stayed for 2 nights mid week, We didn't eat at the hotel as breakfast finished far to early which we found a awful shame, the view from our room was amazing we could lay on the bed and see the stands which pleased my partner. The bathroom floor wasn't overly clean and our bed side lamps didn't work, needed new light bulbs apart from that we enjoyed our stay and would defiantly stay at the hotel again.
    Reviewed December 02, 2014
    9.7
    Exceptional
    Peter from United Kingdom
    Business traveler
    Double Room
    Stayed 1 night in November 2014
    West Ham Win Again!”
    Friendly staff/VeryClean/|What a View!
    Excellent. What else would you expect from the best club in the country!
    Reviewed November 12, 2014
    7.7
    Very good
    Salim from United Kingdom
    Family with young children
    Double Room
    Stayed 1 night in November 2014
    Could have been Fantastic! ”
    Location, Parking, View
    Location, Parking, View was fantastic , room size was really big over all It was good But Bed size and condition was very poor it was making noise every time when we move Not comfirtable bed If they use new bigger comfirtable beds would top its standard Still recomend for a one or two night !
    Reviewed November 03, 2014
    8.3
    Excellent
    Carlos from Spain
    Business traveler
    Double Room
    Stayed 5 nights in September 2014
    Great place to stay”
    Views, location and convinience
    It was great, no complains at all. It's not a luxury hotel but for the money is goes beyond expected, quite, convinient and clean.
    Reviewed October 30, 2014
    9.3
    Exceptional
    John from United Kingdom
    Couple
    Double Room
    Stayed 1 night in April 2014
    On the ball”
    Location,Staff, Breakfast
    Very good been before will stay again.
    Reviewed September 29, 2014
    7.7
    Very good
    Andy from United Kingdom
    Family with teens
    Family Room
    Stayed 1 night in August 2014
    A value stay”
    Quality, location price
    Good stay , great view over pitch. And better than average value. Breakfast a bit slow though.
    Reviewed September 11, 2014
    9.7
    Exceptional
    Jonathan from United Kingdom
    Couple
    Double Room
    Stayed 1 night in July 2014
    Great value for money”
    A must for any west ham fans out there, great value for money and really well air conditioned rooms
    Reviewed July 27, 2014
    1234
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    • Very good location
    • Tower of London
    • Upton Park Tube Station is within 0.45 km