
The Westin Bonaventure Hotel and Suites
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Downtown Los Angeles, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Universal Studios Hollywood. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Valet parking
Pets allowed
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Exceptional”
parking fee is too expensive its cost usd49 for overnight, btw the location is good and hotel is clean and tidy
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Location”
One of the best hotels in have stayed. Great location in the heart of LA. Close to everywhere and great commute.
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Comfortable ”
Small yet comfortable room. Clean and a great view. Definitely will be staying here again.
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The View”
The views are absolutely beautiful. I’m in love with this location, perfect for walking or a close ride to a nice spot.
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View definitely worth it”
The view was really nice but don't be tricked in to paying for two different rooms because they are all the same and on the high floors.
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Stunning architecture and central location”
Great base for visiting The Broad, MOCA and Grand Central Market. Iconic building that's lots of fun to explore.
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good!”
Good location and good quality service. Everything is good!
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Exceptional”
The rooms are comfortable and clean but it's better to take uber here rather than by foot
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Excelente ”
Congratulations
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Excellent”
It would be much convenient if the hotel can provide microwave
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Good enough”
Nice location at the end of downtown, but is a little bit beat-up. Could use an update, especially for the price. Staff are very helpful, though.
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Parking”
Everything was fine till I got my car the next morning and they charged me 49$. When I arrived the bellhop told me to pull into valet cause that's where I had to park. I wasn't expecting to me charged 49$. Then the next morning they told me where other parking areas where.
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Could use an update”
Staff were great, and location is good enough if you want to start in downtown as your base. Some facilities and the facade could use an update.
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Hotel is dishonest does not care about its guests”
We had a serious of events lead us to having a poor experience at this hotel: later checkout offered complimentary incorrectly processed. We lost our keys and had to get them to cut the locks off our bags. In which we were happy to verify the bags were ours, which was disregarded by lock cutter, then an hour later security came in with a sniffer dog claiming to audit rooms twice a year. My husband asked if this was due to them having to cut the locks off, we were told this was random and everyone in the floor was being checked. I emailed and got a response from a Stephanie who said the hotel does this 3 times a week as they have a lot of people staying from all over. Even if hotel as part of security purposes needed to ensure there was nothing in our bags that was suspicious, they could have asked to see proof of bags and advised they would need to have a dog smell them instead of doing the later afterwards. This made us feel like we weren’t welcome in the hotel. Hotel could have been more humanistic and understood that sometimes people misplace things, like they misplaced our complimentary checkout...
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Nice Hotel ”
Complete facilities
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Very good”
We were conned by the hotel concierge on the taxi service. Very disappointed.
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Expensive parking”
Expensive parking 49 USD Agoda does not warn
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Downgraded my suite ”
Unhappy because they down graded my suite and the only excuse tbe hotel could say was "well you booked through a 3rd party. Very upsetting.
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Not what I was expecting.”
My room was small I paid for a city view and had to look at the elevators all night .The rooms were so small no microwave then I had to 50 for parking and 200 on deposit. I will not return here sorry not sorry.
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Worst service ever”
Booked 3 rooms, 2 rooms 1 queen each, 1 x 2 doubles, had it all confirmed, arrived, no 2 doubles, they then tried to charge us for the rollaway bed, much arguing, manager agreed and supplied no charge, arrived in room, no sheets on the bed, 3 phone calls before someone came up and changed it, Duvet had sauce stains all over it, so they took it away, said they would be straight back, 2 phone calls, no response, slept the night without a duvet/blanket, all the lights in the room were blown, my son had to remove one from the hallway so we could see in the room. Just stay away from this place
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