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Exterior view, The Westin Bonaventure Hotel and Suites in Los Angeles (CA)
Double, The Westin Bonaventure Hotel and Suites in Los Angeles (CA)
Exterior view, The Westin Bonaventure Hotel and Suites in Los Angeles (CA)
Interior view, The Westin Bonaventure Hotel and Suites in Los Angeles (CA)
Interior view, The Westin Bonaventure Hotel and Suites in Los Angeles (CA)
The Westin Bonaventure Hotel and Suites
The Westin Bonaventure Hotel and Suites

Removed from saved list

8.4

Excellent

177 reviews

177 reviews

Housekeeping6
View3
Breakfast2
See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Stuart M Ketchum Downtown YMCA

170 m

444 Flower Building

180 m

US Bank Tower (aka Library Tower)

240 m

escalator

240 m

Bunker Hill Steps

270 m

Popular landmarks
Staples Center

1.5 km

Griffith Park

8.0 km

Griffith Observatory

8.3 km

Hollywood Walk Of Fame

8.4 km

La Brea Tar Pits and Museum

9.1 km

Closest landmarks
Jonathan Club

240 m

Standard Rooftop Bar

290 m

L.A. Central Library

320 m

ARCO Plaza

330 m

Consulate of Kyrgyz Republic

330 m

The Westin Bonaventure Hotel and Suites

404 South Figueroa Street, Downtown Los Angeles, Los Angeles (CA), United States, 90071 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Downtown Los Angeles, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Universal Studios Hollywood. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Located in heart of Los Angeles (CA)

Front desk [24-hour]

550 meters to public transportation

Inside city center

710 meters to Walt Disney Concert Hall

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Los Angeles (CA) are being booked every minute!
Value for money8.0
Location rating8.6
Nearest airportHawthorne Municipal Airport (HHR)
Distance to airport15.9 km

Rooms available at The Westin Bonaventure Hotel and Suites

Excellent
Room comfort & quality

8.5

Tower Suite, 1 Bedroom Suite, 1 King, Sofa bed, City view
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Redondo Suite, 1 Bedroom Suite, 1 King, Sofa bed, City view
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Guest room, 1 Queen, City view
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1 Bedroom Suite, 1 King, City view, Green Tower
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest room, 1 King, City view
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest room, 1 King, City view, High floor
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double, City view
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Shower
Enter dates to see prices
Larger Guest room, 1 King, City view, Center Tower
...
  • City view
  • 1 king bed
Enter dates to see prices
Larger Guest room, 2 Double, City view, Center Tower
...
  • City view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Westin Bonaventure Hotel and Suites?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Bonaventure Hotel and Suites?

For those who wish to drive their own cars, The Westin Bonaventure Hotel and Suites has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Los Angeles (CA) with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Westin Bonaventure Hotel and Suites?

Start your mornings right, with the continental and buffet breakfast options offered at The Westin Bonaventure Hotel and Suites. Adults can enjoy breakfast offered with an additional charge of 33 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at The Westin Bonaventure Hotel and Suites?

The Westin Bonaventure Hotel and Suites does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Westin Bonaventure Hotel and Suites?

The closest train, metro, or bus station is 7th Street/Metro Center Metro Station, 560 m away from The Westin Bonaventure Hotel and Suites.

What restaurants are nearby The Westin Bonaventure Hotel and Suites?

The Westin Bonaventure Hotel and Suites is located in Downtown Los Angeles, famous for good restaurants such as Daikokuya, Water Grill and Buffet.

What popular shopping places are close to The Westin Bonaventure Hotel and Suites?

Shopping options in The Westin Bonaventure Hotel and Suites’s Downtown Los Angeles neighborhood include Brooks Brothers, Seventh Street Marketplace and FIGat7th.

What are popular attractions near The Westin Bonaventure Hotel and Suites?

The Westin Bonaventure Hotel and Suites is located in Downtown Los Angeles area, which is famous for attractions such as The Broad, Olvera Street and GRAMMY Museum.

What popular natural sightseeing spots are close to The Westin Bonaventure Hotel and Suites?

The Westin Bonaventure Hotel and Suites is located within Downtown Los Angeles, which makes it conveniently close to natural sights including El Pueblo de Los Angeles Historic Monument and Echo Park.

See map

Explore the neighborhood

What people love about The Westin Bonaventure Hotel and Suites

  • 8.4

    Excellent
    Cleanliness

    "Very clean"

    maurice

    |

    January 5, 2023

  • 8.8

    Excellent
    Cleanliness

    "The rooms was nice and clean."

    Markus

    |

    August 3, 2022

  • 10

    Exceptional
    Location

    "Close to everywhere and great commute."

    Lizet

    |

    April 19, 2022

Overall rating:

8.4

Excellent
177 reviews
Cleanliness
8.8
Facilities
8.3
Location
8.6
Read all reviews >
What travelers say they love:
Complete facilities
Merry from Indonesia
Family with older children
More about The Westin Bonaventure Hotel and Suites

More about The Westin Bonaventure Hotel and Suites

The Westin Bonaventure Hotel and Suites

The Westin Bonaventure Hotel and Suites is the perfect choice for travelers who want to take in the sights and sounds of Los Angeles (CA). Experience an urban escape in Los Angeles (CA) with a stay at The Westin Bonaventure Hotel and Suites, with its exceptional location right in the city center.
The facilities and services provided by The Westin Bonaventure Hotel and Suites ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides car hire services to help you find what you want in Los Angeles (CA). Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at The Westin Bonaventure Hotel and Suites. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator and a coffee or tea maker in some rooms.
The Westin Bonaventure Hotel and Suites also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
The Westin Bonaventure Hotel and Suites has vending machines that provide round-the-clock refreshment, at low cost. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
To fill your days, be sure to check out the fantastic facilities offered at The Westin Bonaventure Hotel and Suites. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the salon. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the games room. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to The Westin Bonaventure Hotel and Suites. Learn about the city's art history with a day at Griffith Observatory located 8.3 km away, where you can see collections by famous artists. The most well-known nearby local attraction is Hollywood Walk Of Fame which is located just about 8.4 km away.

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Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Internet

2 mentions

Taxi

2 mentions

Housekeeping

2 mentions

Breakfast

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • German
  • Italian
  • Korean
  • Russian
  • Spanish
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Flashing door knockers in some rooms
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on all guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Telephone
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
LA Prime
  • No additional information available

Location

404 South Figueroa Street, Downtown Los Angeles, Los Angeles (CA), United States, 90071
Excellent
Location

8.6

Airports
  • Hawthorne Municipal Airport (HHR)
    15.9 km
  • Compton / Woodley Airport (CPM)
    18.3 km
Public transportation
  • 7th Street/Metro Center Metro Station
    560 m
  • Pershing Square Subway Station
    600 m
Hospital or clinic
  • Good Samaritan Hospital
    810 m
Shopping
  • The Grove Los Angeles
    9.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Staples Center
    1.5 km
  • Griffith Park
    8.0 km
  • Griffith Observatory
    8.3 km
  • Hollywood Walk Of Fame
    8.4 km
  • La Brea Tar Pits and Museum
    9.1 km
  • Madame Tussauds Hollywood
    9.5 km
  • Hollywood Sign
    10.2 km
  • Universal Studios Hollywood
    13.0 km
  • The Getty Center
    20.3 km
  • Venice Beach
    20.8 km
Nearby landmarks
  • Stuart M Ketchum Downtown YMCA
    170 m
  • 444 Flower Building
    180 m
  • Jonathan Club
    240 m
  • US Bank Tower (aka Library Tower)
    240 m
  • escalator
    240 m
  • Bunker Hill Steps
    270 m
  • Los Angeles Central Library
    270 m
  • OUE Skyspace LA
    280 m
  • Standard Rooftop Bar
    290 m
  • Richard Riordan Central Library
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In the event of an early departure, the property may charge you one night’s room and tax.
  • In the event of an early departure, the property may charge you one night’s room and tax.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)33 USD
The property
  • Number of rooms 1358

Property announcements

In the event of an early departure, the property may charge you one night’s room and tax.

In the event of an early departure, the property may charge you one night’s room and tax.

Reviews of The Westin Bonaventure Hotel and Suites from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.8
Facilities8.3
Location8.6
Room comfort and quality8.5
Service8.6
Value for money8.0
High score for Los Angeles (CA)
Rating
9+ Exceptional (28)
8-9 Excellent (12)
7-8 Very Good (15)
6-7 Good (6)
<6 Below Expectation (9)
Time of the year
Mar - May (10)
Jun - Aug (23)
Sep - Nov (10)
Dec - Feb (27)

Show reviews that mention 

Showing 70 verified guest comments
1234
10.0
Exceptional
Chi from Hong Kong SAR, China
Solo traveler
Guest room, 2 Double, City view
Stayed 4 nights in June 2019

Exceptional”

parking fee is too expensive its cost usd49 for overnight, btw the location is good and hotel is clean and tidy

Reviewed July 02, 2019

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10.0
Exceptional
Lizet from United States
Couple
Guest room, 2 Double, City view
Stayed 1 night in April 2022

Location”

One of the best hotels in have stayed. Great location in the heart of LA. Close to everywhere and great commute.

Reviewed April 19, 2022

See room deals

10.0
Exceptional
Nanette from United States
Business traveler
Guest room, 1 King, City view
Stayed 1 night in February 2022

Comfortable ”

Small yet comfortable room. Clean and a great view. Definitely will be staying here again.

Reviewed April 22, 2022

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10.0
Exceptional
Stephanie from United States
Couple
Guest room, 1 King, City view, High floor
Stayed 3 nights in June 2021

The View”

The views are absolutely beautiful. I’m in love with this location, perfect for walking or a close ride to a nice spot.

Reviewed June 18, 2021

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10.0
Exceptional
Esmeralda from United States
Couple
Guest room, 1 King, City view, High floor
Stayed 1 night in March 2021

View definitely worth it”

The view was really nice but don't be tricked in to paying for two different rooms because they are all the same and on the high floors.

Reviewed March 10, 2021

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10.0
Exceptional
Rosanne from United States
Couple
Guest room, 1 King, City view
Stayed 2 nights in January 2020

Stunning architecture and central location”

Great base for visiting The Broad, MOCA and Grand Central Market. Iconic building that's lots of fun to explore.

Reviewed January 22, 2020

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10.0
Exceptional
BORA
Solo traveler
Guest room, 1 King, City view
Stayed 2 nights in December 2019

good!”

Good location and good quality service. Everything is good!

Reviewed December 23, 2019

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9.2
Exceptional
Yung-Ching from Taiwan
Solo traveler
Guest room, 2 Double, City view
Stayed 2 nights in December 2019

Exceptional”

The rooms are comfortable and clean but it's better to take uber here rather than by foot

Reviewed December 21, 2019

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10.0
Exceptional
Joaquin
Couple
Larger Guest room, 2 Double, City view, Center Tower
Stayed 3 nights in May 2019

Excelente ”

Congratulations

Reviewed May 26, 2019

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8.8
Excellent
SZE from Hong Kong SAR, China
Business traveler
Guest room, 1 King, City view
Stayed 2 nights in December 2020

Excellent”

It would be much convenient if the hotel can provide microwave

Reviewed December 25, 2020

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8.0
Excellent
Justin from Philippines
Family with teens
Guest room, 2 Double, City view
Stayed 5 nights in December 2019

Good enough”

Nice location at the end of downtown, but is a little bit beat-up. Could use an update, especially for the price. Staff are very helpful, though.

Reviewed January 06, 2020

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7.6
Very good
Jessie from United States
Business traveler
Guest room, 2 Double, City view
Stayed 2 nights in July 2022

Parking”

Everything was fine till I got my car the next morning and they charged me 49$. When I arrived the bellhop told me to pull into valet cause that's where I had to park. I wasn't expecting to me charged 49$. Then the next morning they told me where other parking areas where.

Reviewed July 06, 2022

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7.6
Very good
Justin from Philippines
Family with teens
Guest room, 2 Double, City view
Stayed 2 nights in December 2019

Could use an update”

Staff were great, and location is good enough if you want to start in downtown as your base. Some facilities and the facade could use an update.

Reviewed January 06, 2020

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6.8
Good
Rhiannon from Australia
Couple
Guest room, 1 Queen, City view
Stayed 1 night in July 2019

Hotel is dishonest does not care about its guests”

We had a serious of events lead us to having a poor experience at this hotel: later checkout offered complimentary incorrectly processed. We lost our keys and had to get them to cut the locks off our bags. In which we were happy to verify the bags were ours, which was disregarded by lock cutter, then an hour later security came in with a sniffer dog claiming to audit rooms twice a year. My husband asked if this was due to them having to cut the locks off, we were told this was random and everyone in the floor was being checked. I emailed and got a response from a Stephanie who said the hotel does this 3 times a week as they have a lot of people staying from all over. Even if hotel as part of security purposes needed to ensure there was nothing in our bags that was suspicious, they could have asked to see proof of bags and advised they would need to have a dog smell them instead of doing the later afterwards. This made us feel like we weren’t welcome in the hotel. Hotel could have been more humanistic and understood that sometimes people misplace things, like they misplaced our complimentary checkout...

Reviewed July 12, 2019

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8.0
Excellent
Merry from Indonesia
Family with teens
Guest room, 2 Double, City view
Stayed 5 nights in December 2019

Nice Hotel ”

Complete facilities

Reviewed January 07, 2020

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7.2
Very good
YEN from Malaysia
Family with young children
Guest room, 2 Double, City view
Stayed 3 nights in December 2018

Very good”

We were conned by the hotel concierge on the taxi service. Very disappointed.

Reviewed March 08, 2019

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6.4
Good
Roman from United States
Couple
Guest room, 2 Double, City view
Stayed 1 night in February 2020

Expensive parking”

Expensive parking 49 USD Agoda does not warn

Reviewed February 24, 2020

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5.6
JESSICA from United States
Couple
Guest room, 1 King, City view
Stayed 1 night in February 2021

Downgraded my suite ”

Unhappy because they down graded my suite and the only excuse tbe hotel could say was "well you booked through a 3rd party. Very upsetting.

Reviewed February 15, 2021

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5.2
Trish from United States
Couple
Guest room, 1 King, City view
Stayed 1 night in November 2020

Not what I was expecting.”

My room was small I paid for a city view and had to look at the elevators all night .The rooms were so small no microwave then I had to 50 for parking and 200 on deposit. I will not return here sorry not sorry.

Reviewed November 27, 2020

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3.2
Bruce from Australia
Family with teens
Guest room, 2 Double, City view
Stayed 2 nights in December 2019

Worst service ever”

Booked 3 rooms, 2 rooms 1 queen each, 1 x 2 doubles, had it all confirmed, arrived, no 2 doubles, they then tried to charge us for the rollaway bed, much arguing, manager agreed and supplied no charge, arrived in room, no sheets on the bed, 3 phone calls before someone came up and changed it, Duvet had sauce stains all over it, so they took it away, said they would be straight back, 2 phone calls, no response, slept the night without a duvet/blanket, all the lights in the room were blown, my son had to remove one from the hallway so we could see in the room. Just stay away from this place

Reviewed December 30, 2019

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1234
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