The Westin Cape Town
The Westin Cape Town
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"Solid value for money, Highly recommend"

Eric

|

October 16, 2017

Deluxe Room - Guestroom The Westin Cape Town
Deluxe Room - Guestroom
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Lobby The Westin Cape Town
Lobby
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Lobby The Westin Cape Town
Lobby
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Interior view The Westin Cape Town
Interior view
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See map The Westin Cape Town
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Exceptional
Location
9.1
See all 65 photos The Westin Cape Town
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The Westin Cape Town

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 60 reviewsSee what guests said
8.6
/
10
Excellent cleanliness
8.9
Recommended by 92% of guests
Value for money8.1
Distance to city center0.5 Km
Location rating9.1
Nearest airportCape Town International Airport (CPT)
Distance to airport16.9 km
  • 710 meters to public transportation

  • Airport transfer

  • Located in heart of Cape Town

  • Free Wi-Fi in all rooms!

Room choices
8.7
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Grand Deluxe Room
Grand Deluxe Room
...
  • Room size: 52 m²/560 ft²
  • Harbor view
  • 1 king bed
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Junior Suite Room
Junior Suite Room
...
  • Room size: 55 m²/592 ft²
  • Mountain view
  • 1 king bed
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Executive Room
Executive Room
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 2 double beds or 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 294 m²/3165 ft²
  • Mountain view
  • 1 king bed
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Executive King, Club level, Guest room, 1 King
Executive King, Club level, Guest room, 1 King
...
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    Grand Deluxe Family room, Larger Guest room, 1 King
    Grand Deluxe Family room, Larger Guest room, 1 King
    ...
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      Executive Twin, Concierge level, Guest room
      Executive Twin, Concierge level, Guest room
      ...
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        Guest room, 1 King or Twin/Single Bed(s)
        Guest room, 1 King or Twin/Single Bed(s)
        ...
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          Executive Single
          Executive Single
          ...
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            What people love about the property

            • "Great number of staff who are polite."

              SANDY

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              July 28, 2016

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            More about The Westin Cape Town

            More about The Westin Cape Town

            "Staff were nice and accommodating."

            Daniel

            |

            September 5, 2016

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            "Location is excellent for business travellers."

            Ranjith

            |

            July 25, 2017

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

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            Real reviews from real guests

            Agoda Reviews (60)Booking.com Reviews (469)
            8.6
            /
            10
            Cleanliness8.9
            Facilities8.8
            Location9.1
            Room comfort and quality8.7
            Service8.3
            Value for money8.1
            Provided by verified guests of Agoda
            All languages
            All guests (60)
            Showing 46 verified guest comments
            123
            9.2
            Exceptional
            John from South Africa
            Business traveler
            Deluxe Room
            Stayed 3 nights in August 2018
            X”
            X
            Reviewed August 18, 2018
            8.8
            Excellent
            Pei from Singapore
            Solo traveler
            Deluxe Room
            Stayed 2 nights in March 2018
            Excellent”
            Location is slightly away from action but there’s shuttle provided by hotel to V&A. Approx 15 mins walk to green market square which is relatively safe to walk during daytime but roads are quiet after office hours
            Reviewed July 05, 2018
            3.6
            whitney from South Africa
            Couple
            Deluxe Room
            Stayed 2 nights in December 2017
            Acceptable”
            Worst experience ever. Service is horrible. Extremely horrible.
            Reviewed January 03, 2018
            10.0
            Exceptional
            Eric from Canada
            Couple
            Deluxe Room
            Stayed 2 nights in January 2017
            Solid value for money”
            Solid value for money, Highly recommend
            Reviewed October 16, 2017
            10.0
            Exceptional
            brendon from Australia
            Couple
            Grand Deluxe Room
            Stayed 11 nights in July 2017
            Exceptional”
            Best hotel breakfast in Capetown
            Reviewed September 28, 2017
            Dear Brendon, Thank you for taking the time to provide us with feedback after your recent visit to The Westin Cape Town. We are delighted with your comments about and breakfast and look forward to welcoming you back soon! Kind regards, Florencia Assistant Guest Experience Manager
            Responded September 29, 2017
            The Westin Cape Town
            7.6
            Very good
            Pamela from Australia
            Couple
            Executive Room
            Stayed 2 nights in September 2017
            Very good”
            Check in was a bit difficult. No bath available because of drought. Rstaurant diwnstirs rather dull and characterless.
            Reviewed September 26, 2017
            Dear Pamela, Thank you for taking the time to provide us with feedback after your recent visit to The Westin Cape Town. We are grateful for your visit and valued comments. We can see that there is room for improvement with regards to the restaurant and will ensure your feedback is discussed with all of our teams. We sincerely look forward to welcoming you soon! Regards, Florencia Assistant Guest Experience Manager
            Responded September 27, 2017
            The Westin Cape Town
            6.8
            Good
            Henry from United Kingdom
            Group
            Deluxe Room
            Stayed 4 nights in September 2017
            Good hotel with poor front desk service”
            They initially gave us the wrong room class (lower), only realised when we had a look at the room of the other member in our party. The room was eventually changed. Subsequent contact with the front desk on another room issue resulted in a poor response.
            Reviewed September 20, 2017
            9.2
            Exceptional
            Haroon from South Africa
            Business traveler
            Deluxe Room
            Stayed 2 nights in August 2017
            This is my home from home whether business or pleasure ”
            From the spa to breakfast and staff that park your car my wife and I love tge western
            Reviewed August 08, 2017
            Dear Haroon, Thank you for taking the time to provide us with feedback after your recent visit to The Westin Cape Town. We are grateful for your visit and valued feedback. We sincerely look forward to welcoming you back soon! Regards, Florencia Assistant Guest Experience Manager
            Responded September 27, 2017
            The Westin Cape Town
            9.6
            Exceptional
            Owen from Ireland
            Couple
            Deluxe Room
            Stayed 2 nights in July 2017
            Great Hotel”
            The Westin was a pleasure to stay in. The rooms are clean with good, albeit slightly clinical feel. The staff were very friendly and helpful. Breakfast was outstanding with excellent choice. The restaurant was adequate but not fantastic. Complimentary shuttle bus to V&A Waterfront makes the hotel very central. Pool and gym facilities were very enjoyable. Overall we had a great stay.
            Reviewed August 01, 2017
            8.4
            Excellent
            Ranjith from Australia
            Couple
            Deluxe Room
            Stayed 2 nights in June 2017
            Excellent”
            Location is excellent for business travellers. Close to table mountain. Free shuttle service to Victoria Water Front is very helpful.
            Reviewed July 25, 2017
            6.8
            Good
            Anton from Indonesia
            Business traveler
            Deluxe Room
            Stayed 7 nights in November 2016
            The breakfast given always the same menu”
            I've stayed for 1 week, the breakfast menu is so poor, there is no variation of menu. The same breakfast everyday for 1 week!
            Reviewed January 25, 2017
            7.2
            Very good
            Stacy from United States
            Business traveler
            Executive Room
            Stayed 2 nights in November 2016
            Convenient for convention center -business style hotel ”
            Stayed here for a conference. Typical conference hotel. Breakfast in exec lounge good. Wifi throughout. Small gym but well stocked. Not much charm but worked for business purposes
            Reviewed November 13, 2016
            9.2
            Exceptional
            yongqiang from China
            Business traveler
            Deluxe Room
            Stayed 1 night in August 2016
            GOOD”
            GOOD
            Reviewed September 05, 2016
            9.6
            Exceptional
            Daniel from Australia
            Group
            Deluxe Room
            Stayed 1 night in September 2016
            Clean large rooms great view ”
            The facilities are awesome- the pool is great however it's indoor. Rooms are large and we had a great view. Staff were nice and accommodating. Breakfast was good too. Great stay would definitely recommend.
            Reviewed September 05, 2016
            9.6
            Exceptional
            SANDY from United States
            Business traveler
            Deluxe Room
            Stayed 2 nights in July 2016
            Convention”
            Great number of staff who are polite. The room was big and the bathroom was beautiful. The only thing that bothered me was the brown stain on the comforter which means they didnt change it. Breakfast was delicious and there was so much food. Also, the restaurant has great dishes. Great servers.
            Reviewed July 28, 2016
            6.0
            Humphrey from South Africa
            Business traveler
            Deluxe Room
            Stayed 1 night in May 2016
            n”
            n
            Reviewed May 18, 2016
            10.0
            Exceptional
            Charlotte from United States
            Solo traveler
            Deluxe Room
            Stayed 4 nights in March 2016
            Cape Town Adventure”
            First time to Cape Town, hotel shuttle very convenient to harbor restaurants and shopping. Good tour desk and concerige. Was going to a private dinner party was able to buy bottles of wine right in the hotel!
            Reviewed March 23, 2016
            10.0
            Exceptional
            Arifin from Malaysia
            Couple
            Deluxe Room
            Stayed 6 nights in December 2015
            excellent service”
            excellent service, room has nice view (table mountain), food is awesome
            Westin Cape toen is a reak 5 Star hotel
            Reviewed December 27, 2015
            8.3
            Excellent
            Sima from South Africa
            Couple
            Deluxe Room
            Stayed 3 nights in December 2015
            Awesome stay”
            Bedroom, breakfast and view
            Awesome
            Reviewed December 18, 2015
            7.7
            Very good
            Lisa from Bangladesh
            Business traveler
            Deluxe Room
            Stayed 2 nights in December 2015
            a disapointment”
            location, food, view from jacuzzi
            I was very disappointed. I expected a 5 star experience. There was no option for a soft pillow, so I didn't sleep well. Normal things were not there- no note pad, stationery. My key would not open the door for the pool. It was all very mediocre. I expected better from the Westin. WOuld not recommend this to others with the rates they charge.
            Reviewed December 12, 2015
            123
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