Excellent
From 15 reviewsSee what guests said
8.1
The Westin Charlotte
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Deluxe Double
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Interior view
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Interior view
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Swimming pool
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Location
Excellent
8.9
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  • Sauna

  • Air conditioning

  • Bar

  • Fitness center

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Room choices
Grand Deluxe King
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  • No view
  • 25 m²/269 ft²
  • 1 super king bed
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Traditional King
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  • No view
  • 25 m²/269 ft²
  • 1 super king bed
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Superior
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  • No view
  • 25 m²/269 ft²
  • 1 super king bed
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Deluxe King
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  • No view
  • 25 m²/269 ft²
  • 1 super king bed
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Deluxe
...
  • Separate shower/bathtub
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Standard
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  • Separate shower/bathtub
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Grand Deluxe Double
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  • No view
  • 25 m²/269 ft²
  • 2 double beds
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Standard
...
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    Traditional Double
    ...
    • No view
    • 25 m²/269 ft²
    • 2 double beds
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    Deluxe Double
    ...
    • No view
    • 25 m²/269 ft²
    • 2 double beds
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    Real reviews from real guests

    Agoda Reviews (15)Booking.com Reviews (658)
    8.1
    Excellent
    From 15 reviews
    Filter by guest type:
    Cleanliness7.9
    Facilities8.7
    Location8.9
    Room comfort and quality7.0
    Service8.4
    Value for money6.5
    Provided by verified guests of Agoda
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    Showing 9 verified guest comments
    8.8
    Robyn from United States
    Couple
    Grand Deluxe King
    Stayed 1 night in December 2017
    Pricey but location was excellent! Close to stadium and within walking distance ! ”
    I booked through agoda but on registration had difficulty getting registered! They said the booking wasn’t sent to them directly! Thank goodness I had my confirmation number!
    Reviewed December 04, 2017
    9.2
    JOSEPH
    Business traveler
    Traditional King
    Stayed 1 night in November 2017
    Very Good!”
    Would highly recommend this facility. Great location and beautiful design/décor- Grand Scale. Restaurant was superb and very accomodating - presentation was very aesthically pleasing. We walked to Convention Center across the street and Nascar Museum. right up the street. Garage parking very accommodating. Front Desk staff very kind and very prompt at serving us.
    Reviewed November 07, 2017
    3.6
    Yoojin from United States
    Solo traveler
    Traditional King
    Stayed 1 night in October 2017
    Horrible ”
    there was a rotten banana in the trash can. It was disgusting. Bed was not clean. I made a claim twice on the phone and with a person. But all they asked me back was do I need few more hours so that I can have a nap. She said parking will be free but on the way out i still had to pay for the parking. I didnt want to go back and make an argument so i just left. Also, knocking on the door more than three times in the morning for the cleaning was horrible.
    Reviewed October 12, 2017
    9.6
    Steve from United States
    Family with teens
    Grand Deluxe Double
    Stayed 1 night in December 2016
    Beautiful Hotel, Wonderful staff and Fantastic Location”
    Our family stayed at this hotel for the Belk Bowl. Our room was lovely and well appointed. The front desk, valet and restaurant staff were all cheerful and efficient. We requested extra pillows and blankets which were delivered promptly, The football stadium is an easy ten minute walk from the hotel. The only suggestion I would make is to set up another bar in the lounge or lobby in order to better accommodate the hotel guests for large events. I would definitely recommend this hotel.
    Reviewed December 31, 2016
    8.4
    Justin from United States
    Couple
    Traditional King
    Stayed 1 night in May 2016
    One night stop”
    Perfect for a one night spot, the rate was excellent the room service prices were extremely high parking is An additional $20, they are pet friendly which makes it all worth it. We stayed with two small dogs no issues. Would stay again.
    Reviewed May 15, 2016
    6.7
    Edward from Australia
    Business traveler
    Traditional King
    Stayed 2 nights in September 2015
    Needs upgrading”
    Gym, breakfast, location
    The toilet was blocked in my room and the carpet was not clean so I changed rooms. The second room was adequate, but the shower leaked all over the floor so you needed to sandbag it with towels. I was charged twice for the wifi because I changed rooms. This like everything else was fixed when asked, but it gets boring to ask. The TV did not work so I skipped the morning news. The amazing thing is how good the gym was. Only one machine was broken and the fit out was like new. Maybe it is not used much.
    Reviewed September 25, 2015
    8.0
    Lowell from United States
    Business traveler
    Traditional King
    Stayed 1 night in May 2015
    Westin CHT”
    Location vis a vis convention center, CBD and airport access
    Reviewed May 08, 2015
    6.7
    cloud from United States
    Family with young children
    Stayed 1 night in November 2014
    Disappointed ”
    Location, atmosphere, room size
    Messy room. Overpriced Internet. Expensive parking. Uneducated staff. When I ask for Chinese Food options don't give me the names of Japanese restaurants. Do not recommend this hotel.
    Reviewed November 24, 2014
    8.7
    CUI from China
    Business traveler
    Stayed 2 nights in September 2014
    Good hotel location near downtown Charlotte”
    Good hotel location near downtown Charlotte, comfortable room and friendly hotel staff
    Good hotel location near downtown Charlotte, comfortable room and friendly hotel staff
    Reviewed September 05, 2014
    This is a popular property. Don't miss out!

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