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The Westin Excelsior, Rome
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Interior view The Westin Excelsior, Rome
Interior view The Westin Excelsior, Rome
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The Westin Excelsior, Rome

Via Vittorio Veneto 125, Via Veneto, Rome, Italy, 00187 - See map
Free Wi-Fi
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Popular landmarks
Spanish Steps (Piazza di Spagna) 620 m
Galleria Borghese 750 m
Trevi Fountain 920 m
Basilica di Santa Maria Maggiore 1.4 km
Pantheon 1.4 km
Piazza Navona 1.7 km
Roman Forum 1.7 km
Palatine Hill 1.8 km
Colosseum 1.9 km
Santa Maria in Trastevere 2.6 km
Nearby landmarks
Carry-On 80 m
Enoteca Bruni 120 m
Embassy of the Republic of Cyprus 120 m
The Church of Immaculate Conception 150 m
Fontana delle Api del Bernini 160 m
Via Veneto 170 m
Embassy of the United States 190 m
Villa Maraini - Swiss Institute in Rome 190 m
Chiesa Evangelica Luterana di Roma 210 m
Porta Pinciana 240 m

7.6

Very good

Location rating score

Inside city center
Popular neighborhood
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 450 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Rome

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Rome every 3 minutes on Agoda.com
Value for money7.4
Location rating7.6
Nearest airportCiampino-G. B. Pastine International Airport (CIA)
Distance to airport14.7 km

Rooms available at The Westin Excelsior, Rome

Exceptional
Room comfort & quality
9.5
Villa la Cupola suite, Penthouse Suite, 1 King
...
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    Grandluxe Double King, Larger Guest room, 1 King
    ...
    • Shower
    • 1 king bed
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    Grandluxe, Suite, 1 King
    ...
    • Shower
    • 2 single beds
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    Grandluxe, Larger Guest room, 2 Twin/Single Bed(s)
    ...
    • Shower
    • 2 single beds
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    Imperial suite, Presidential Suite, 1 King
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      Deluxe Double Twin, Guest room, 2 Twin/Single Bed(s)
      ...
      • Shower
      • 2 single beds
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      Deluxe Double King, Guest room, 1 King
      ...
      • Shower
      • 1 king bed
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      Junior Suite, 1 King
      ...
      • Shower
      • 1 king bed
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      Grand Suite
      ...
      • Room size: 65 m²/700 ft²
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      Guestroom
      ...
      • Room size: 35 m²/377 ft²
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      Frequently asked questions

      What time is check-in and check-out at The Westin Excelsior, Rome?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to The Westin Excelsior, Rome?

      For those who wish to drive their own cars, The Westin Excelsior, Rome has a car park on site, as well as additional parking nearby if the first car park is full. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Rome with private transportation, the hotel can arrange car rental for you.

      Is breakfast offered at The Westin Excelsior, Rome?

      Start your mornings right, with the continental and buffet breakfast options offered at The Westin Excelsior, Rome. Adults can enjoy breakfast offered with an additional charge of 40 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

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      Property ranking|Compared to 13,142 Rome properties
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      Room comfort score
      9.5/10
      Service score
      7.9/10
      Cleanliness score
      8.1/10
      Value for money score
      7.4/10
      Better than
      99
      %
      of Rome properties
      Better than
      97
      %
      of Rome properties
      Better than
      97
      %
      of Rome properties
      Better than
      96
      %
      of Rome properties
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      Overall rating:

      7.7

      Very good
      227 reviews
      Cleanliness
      8.1
      Facilities
      6.8
      Location
      7.6
      Read all reviews >
      More about The Westin Excelsior, Rome

      More about The Westin Excelsior, Rome

      This hotel is unmatched in its style and royal elegance as visitors to Rome will find their experience here to be an unforgettable one. Just around the corner from the Villa Borghese, guests will find all their senses to be satisfied as the views around this neighborhood are simply breathtaking. Built in 1906, this historical landmark hotel brings clientele from all around the world due to its remarkable reputation for service and elegance. Being a member of the prominent Condé Nast Traveler's 2002 Gold List, guests can expect simply the best from the deluxe and stylish rooms to the sleek Restaurant Doney. Take time out to relax at the spa and fitness center and get that Roman physique back in possession. Experience The Westin Excelsior, Rome as the gold standard of quality and service while taking in all the beauty and glamor of Rome.

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      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      American
      Continental
      Buffet

      Restaurants on site

      Restaurant Doney
      Cuisine:Mediterranean
      Menu:Buffet, A-la-carte

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of The Westin Excelsior, Rome from real guests

      Provided by verified guests of Agoda
      7.7
      /
      10
      Very good
      Cleanliness8.1
      Facilities6.8
      Location7.6
      Room comfort and quality9.5
      Service7.9
      Value for money7.4
      High score for Rome
      Rating
      9+ Exceptional (3)
      8-9 Excellent (3)
      7-8 Very Good (1)
      6-7 Good (0)
      <6 Below Expectation (5)
      Time of the year
      Mar - May (4)
      Jun - Aug (3)
      Sep - Nov (4)
      Dec - Feb (1)
      Don't miss out!Users are booking a place in Rome every 3 minutes on Agoda.com
      All guests (20)
      All room types
      All languages

      Show reviews that mention 

      Showing 12 verified guest comments
      2.8
      Mina
      Couple
      Deluxe Double King, Guest room, 1 King
      Stayed 2 nights in April 2019

      Old building without soul”

      Overrated and oberpriced hotel without soul, pay 400 per night ans get cheap soap, old bathroom with fingertips everywhere, old carpets ect. No value for price! Check out wanted to debit my card twice (an experienced old hotel employee don‘t know how to process a normal credit card, I cant believe that) all in all very disappointing

      Reviewed May 02, 2019

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      8.4
      Excellent
      Amrit
      Couple
      Deluxe Double King, Guest room, 1 King
      Stayed 3 nights in March 2019

      Excellent Hotel”

      Beautiful hotel on the street with the poshest hotels in the city. The area around the bar is stunning! Probably one of the best properties in Rome. 5 minutes walk from the Spanish steps. Large rooms with equally large washrooms. (not European standard to my relief!) Our room had a balcony as well. Reception staff is curt, concierge team is very sweet (not amazing with their suggestions), restaurant staff is helpful and so is the bell desk. Certain parts of the hotel certainly need upgradation and modernisation. Such as the TVs (not like we are watching much while travelling), the corridor to the rooms and some other smaller and insignificant things. I guess for this reason the Westing Excelsior is cheaper than some other 5 stars in the city. Overall it was completely worth it, had a great stay and totally glad I picked it. Highly recommended and will stay again. *Do go for a drink to the legendary Harry's Bar around the corner.

      Reviewed March 06, 2019

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      7.6
      Very good
      daniel from Spain
      Business traveler
      Stayed 7 nights in June 2018

      Its a big shame.”

      The Staff is incredible. And you can guess that the installations of the hotel ONCE were incredible. But the price for what it offers is very disspointing. The Restaurant has very good food but are completely overpriced compared to the local trattorias. It´s just sad that you feel that the money that has been paid is obviosly not invested back in the facilities.

      Reviewed June 18, 2018

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      3.2
      Janice from Indonesia
      Couple
      Stayed 3 nights in April 2017

      The Worst Hotel I've Experienced So Far in Europe”

      Enough said with the title, Yeap ! I thought The Westin Excelsior Rome will mark the best of my honeymoon trip to Europe. It did; the worst one ! For a big hotel and such a well chain hotel, they should provide nice service. Instead what we experienced is the least thing. There are no provided tooth brush in the room, which we have to asked and waited for hours to have it delivered to our room for the first night. The first morning we want to ask for where to go places or where to eat, again, we have to be in lined to ask to the concierge, and they didn't bother to respond on our questions yet serving another people who just cut in line. So not to bother anymore, we decided to just took the map and went off on ourselves. Also, the other day we asked the hotel to reheat our breakfast from last night's leftovers, guess what, they don't want ! They said: I'm sorry sir, this is not from our hotel - I mean, come on ! Are you really stingy for using the microwave only ?!

      Reviewed April 12, 2017

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      3.6
      Sylvia from United States
      Couple
      Stayed 2 nights in October 2016

      Hotel needs a complete renovation including the physical plant and most of the staff. ”

      Not enthusiastic workers. Doing the minimum Would not return or recommend.

      Reviewed October 31, 2016

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      4.8
      siok from Malaysia
      Couple
      Stayed 2 nights in October 2016

      Staff indifferent, strange policies eg. can't get more than 2 bottles of water without paying for more, bell hop takes ages to come to collect luggages, breakfast limited choices and quality, most co”

      I like to tip but I don't like staff that expects tips for services they render.

      Reviewed October 15, 2016

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      10.0
      Exceptional
      VANDANA from India
      Couple
      Stayed 2 nights in August 2016

      Very comfortable stay! ”

      The Excelsior is a lovely hotel... And we enjoyed our stay of 2 nights. Service is great and the concierge Marco was fantastic with his suggestions for eateries as well as shopping, as was Ekaterina! The Doney Cafe has superb fare and the desserts amazing! Location is fabulous as well..with lots of cafes, trattorias and shops all around the hotel. The hop on hop off bus tours have a stop just across the road on Via Ludovisi which was a great help! The only thing we missed was the electric kettle in the room ( due to it's heritage hotel status) as we are used to consuming large quantities of tea and coffee throughout the day...however, the hotel offers one serving of complimentary tea /coffee per guest per day, so atleast the morning tea was taken care of. The other thing which was a little disappointing was that although we opted for a Garden View Grand Deluxe Room on the Agoda site, we were told that the hotel does not have any Garedn View Rooms at all! The grand deluxe rooms are just larger rooms ( very large in fact!!) apparently all the rooms look out over other buildings...and probably the road on two sides as it's a corner property. Other than these two small hiccups, we did enjoy our stay here.

      Reviewed August 10, 2016

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      9.3
      Exceptional
      Rowena from Australia
      Couple
      Stayed 5 nights in August 2015

      Amazing hotel!”

      Grandeur, additional services, staff.

      My husband and I stayed here for our honeymoon, and were blown away by the hotel. The lobby is grandiose, there's usually someone on the piano in the evenings, the service is amazing, they have incredible additional services. Ie. We wanted to use the gym, but didn't have the gear. For a very small one-off fee, they lent us runners, socks, shirts and a top. All in our size! The lunch was delicious at their restaurant, however, breakfast was very underwhelming. For the price, we expected better quality and quantity. However, that would be the only drawback.

      Reviewed September 25, 2015

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      5.0
      Yu from Hong Kong SAR, China
      Family with teens
      Double Deluxe
      Stayed 2 nights in November 2013

      Not a 5 star service, sloppy services”

      Large bed room size, Nice gym and sauna, Warm water swimming pool

      We stayed at Westin Excelsior for 2 nights & couldn't be disappointed more on my stay. Service-wise it's not even a 3-star. Firstly, when I booked through Agoda, I put in my special request for a 2-bed and higher level room; but when I checked-in, the receptionist asked me again what kind of room I preferred. I think if they simply read my request they would have known. Check-in was also incredibly slow. After the 1st night, the bathroom was NOT throughoutly cleaned. The open shampoo bottle left in the bathroom was left open and was NEVER replaced with the new toiletries. The hair on the floor in the shower was never picked up. They also didn't pack the hair dryer and left it at wherever I left it at before I went out that morning. We also asked for a kettle to boil hot water on our 1st night; when we were back on the 2nd day, the kettle was GONE. We ended up having to call and ask for another one without an apoloy from them. On our 3rd day, we asked for a late check-out (1pm instead of 12pm) and they said it was ok. We went out in the morning, got back to the hotel and tried to pack at 12:06pm. HOWEVER, when we tried to access our room at 12:06pm, the access card did NOT work already & we had to go back to the reception area and asked for an extension of the access card to 1pm. I cannot believe this happened only after 6 mins after 12pm they actually made the access card not work already when they said it was okay for a later check-out. I think it was to set the card unable to access the room at 12pm SHARP. I might sound a bit picky here for some of the things I've said but I think this is what one should expect on a 5-star hotel with great history like the Westin Excelsior. This kind of service might be OK (MARGINALLY) for a 3-star hotel but definitely not acceptable for a 5-star hotel that should be used to serve high standard customers.

      Reviewed December 02, 2013

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      8.8
      Excellent
      Alberto from Mexico
      Family with teens
      Stayed 3 nights in December 2016

      Todo perfecto,el restaurante regular para comer o cenar”

      todo lo demás muy bien

      Reviewed January 05, 2017

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      9.7
      Exceptional
      oscar from Mexico
      Couple
      Stayed 4 nights in May 2010

      El hotel Excelsior sigue teniendo la excelencia.”

      Amabilidad del personal Magnifica ubicacion
      El acceso al spa es muy incomodo por lejano El tapete de la escalera de la entrada esta sucio y gastado

      La estadia en la ciudad eterna de Roma se vuelve magica cuando se hospeda uno en un Hotel emblematico y asi se le puede considerar al hotel Excelsior donde se han hospedado las mas grandes personalides del mundo. Es maravilloso poder ir caminando a los jardines de la Villa Borghese todos los dias o recorrer unas cuantas calles para llegar a la Piazza d Espana o ver lo mas novedoso de la moda italiana en las calles aledana.

      Reviewed May 18, 2010

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      8.7
      Excellent
      Hoseok from South Korea
      Couple
      Stayed 4 nights in November 2009

      좋아요”

      고풍스러운 분위기가 좋고 특히나 아침이 맛있습니다.
      위치가 그닥 편리하지 않습니다.

      가격이 다소 비싸지만 그만큼 만족스러웠습니다.

      Reviewed December 07, 2009

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