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The Westin Grand, Berlin

"In summary, we were very happy with the hotel and what we had paid."

ROBERT - August 24, 2018
Standard The Westin Grand, Berlin
Lobby The Westin Grand, Berlin
Lobby The Westin Grand, Berlin
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The Westin Grand, Berlin

Friedrichstrasse 158-164, Mitte, Berlin, Germany, 10117 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to The Holocaust Memorial - Memorial to the Murdered Jews of Europe
Within 750 m of property
See map
Popular landmarks
The Holocaust Memorial - Memorial to the Murdered Jews of Europe 750 m
Pergamonmuseum 750 m
Brandenburg Gate (Brandenburger Tor) 750 m
Berliner Dom 880 m
Reichstag Building 890 m
Checkpoint Charlie 1.0 km
Topography of Terror 1.1 km
Berliner Fernsehturm 1.5 km
The Berlin Wall 1.9 km
East Side Gallery 3.7 km
Nearby landmarks
Friedrichstadt Passagen 10 m
Ampelmann Shop 30 m
Cookies Club 40 m
DRIVE. Volkswagen Group Forum 60 m
Fitnes & Friends Gym 100 m
Gallery of Steel Figures 110 m
Unter den Linden 110 m
City Shop 140 m
Satellite Office Berlin Römischer Hof 140 m
Komische Opera Berlin Theater 140 m

9.6

Exceptional

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 210 meters to public transportation

  • Located in heart of Berlin

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersUsers are booking a place in Berlin every 5 minutes on Agoda.com
Value for money8.3
Location rating9.6
Nearest airportBerlin Tegel Airport (TXL)
Distance to airport8.3 km

Rooms available at The Westin Grand, Berlin

Excellent
Room comfort & quality
8.3
Themed Suite, 1 Bedroom Larger Suite, 1 King, City view
...
  • City view
  • Non-smoking
  • 1 king bed
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Garden Superior Room, Larger Guest room, 1 King, Balcony
...
  • Balcony/terrace
  • Shower
  • 1 king bed
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Junior Suite, 1 King, Unter den Linden view, Garden view
...
  • Bathtub
  • 1 king bed
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Schinkel Suite, 1 Bedroom Presidential Suite, 1 King
...
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    Deluxe Room, Guest room, 1 Queen, City view
    ...
    • Bathtub
    • 1 double bed
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    Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
    ...
    • Bathtub
    • 2 single beds
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    Garden Deluxe Room, Guest room, 2 Twin/Single Bed(s)
    ...
    • Bathtub
    • 2 single beds
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    Garden Superior Room, Larger Guest room, Balcony
    ...
    • Balcony/terrace
    • Shower
    • 2 single beds
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    SPA Suite, 1 Bedroom Suite, 1 King, City view
    ...
    • Shower and bathtub
    • 1 king bed
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    Garden Deluxe Room, Guest room, 1 Queen
    ...
    • Bathtub
    • 1 double bed or 1 queen bed
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    Frequently asked questions

    What time is check-in and check-out at The Westin Grand, Berlin?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The Westin Grand, Berlin?

    A stay at The Westin Grand, Berlin also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Westin Grand, Berlin has a car park that's close to the hotel. Parking is available for a fee of 32 EUR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Berlin with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at The Westin Grand, Berlin?

    Start your mornings right, with the continental and buffet breakfast options offered at The Westin Grand, Berlin. Adults can enjoy breakfast offered with an additional charge of 32 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at The Westin Grand, Berlin?

    The Westin Grand, Berlin features 2 on-site restaurants for your dining convenience.

    What is the smoking policy at The Westin Grand, Berlin?

    The Westin Grand, Berlin does not permit smoking in any of its rooms, but allows smoking in designated areas.

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    Property ranking|Compared to 1,687 Berlin properties
    See all rankings
    Location score
    9.6/10
    Cleanliness score
    9.2/10
    Room comfort score
    8.3/10
    Value for money score
    8.4/10
    Better than
    99
    %
    of Berlin properties
    Better than
    97
    %
    of Berlin properties
    Better than
    95
    %
    of Berlin properties
    Better than
    92
    %
    of Berlin properties
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    Overall rating:

    8.8

    Excellent
    3,351 reviews
    Cleanliness
    9.1
    Facilities
    8.5
    Location
    9.6
    Read all reviews >
    What travelers say they love:
    We had six lovely days at the Westin Grans Hotel.
    ROBERT from United Kingdom
    Couple
    More about The Westin Grand, Berlin

    More about The Westin Grand, Berlin

    This 5-star property enjoys a prestigious location on the corner of Friedrichstrasse and the famous Unter den Linden. In the heart of Berlin’s historic center, The Westin Grand, Berlin is very close to numerous attractions such as the Reichstag Building, Brandenburg Gate, Potsdamer Platz, and Gendarmenmarkt. The surrounding area has many exclusive shopping boutiques, upscale restaurants, and trendy nightclubs as well. Guests can enjoy a diverse range of services on-site, from private dining in the room and specialty drinks at the bar to organized tours and limousine pick-up. The lobby features a stunning 30-meter high atrium and an imposing glass ceiling, making it a popular spot for movie shootings, fashion shows, and balls. The Westin Grand, Berlin provides guests with elegant accommodation in one of the best locations in the city.

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    Most talked about facilities

    Internet

    4 mentions

    Breakfast

    2 mentions

    Housekeeping

    2 mentions

    Swimming Pool

    1 mention

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Continental
    Gluten-free
    Buffet

    Restaurants on site

    Relish - Lobby Bar
    Cuisine:Chinese, French, International
    Relish Restaurant
    Cuisine:Chinese, French, International

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The Westin Grand, Berlin from real guests

    Provided by verified guests of Agoda
    8.7
    /
    10
    Cleanliness9.1
    Facilities8.5
    Location9.6
    Room comfort and quality8.3
    Service8.6
    Value for money8.3
    High score for Berlin
    Rating
    9+ Exceptional (15)
    8-9 Excellent (11)
    7-8 Very Good (7)
    6-7 Good (3)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (9)
    Jun - Aug (11)
    Sep - Nov (9)
    Dec - Feb (11)
    Don't miss out!Users are booking a place in Berlin every 5 minutes on Agoda.com
    All guests (77)
    All room types
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    Show reviews that mention 

    Showing 40 verified guest comments
    12
    9.2
    Exceptional
    ROBERT from United Kingdom
    Couple
    Stayed 6 nights in August 2018

    Lovely Hotel With Excellent Service ... until check out”

    We had six lovely days at the Westin Grans Hotel. The service was excellent, in particular the room and the breakfast was first class. In summary, we were very happy with the hotel and what we had paid. Until check out the staff had been brilliant. However at check out, the hotel charged us again for city tax, despite our booking confirmations showing clearly this had been paid in advance along with the full cost of the reservation for bed and breakfast. This was queried with the hotel who insisted that this had not been charged despite our confirmatory paperwork. We will be taking this up with Agoda when the duplicate charge is claimed through our credit card statement. Initially we were also asked to pay for beer from the mini fridge but to be fair this retracted when we assured them that we had used nothing from the fridge.

    Reviewed August 24, 2018

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    10.0
    Exceptional
    Shreyas from India
    Couple
    Stayed 2 nights in November 2018

    Sheer opulence for the money paid”

    Fantastic location, right in the heart of Berlin. Excellent property, absolutely clean and brilliantly maintained rooms and facilities, comfy bed, friendly staff, and a very tasty breakfast and meal options. Cracking value for money for the deal I got on Agoda. 5/5.

    Reviewed November 17, 2018

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    9.7
    Exceptional
    Elizabeth from Australia
    Family with teens
    Stayed 4 nights in January 2015

    Westin Grand Berlin”

    Location, comfort, service

    Excellent location - close to transport and major sightseeing. Hotel was well equipped and of a high standard. Would definitely stay there again if in Berlin. Only downside was lack of free wifi in the rooms which was a major detraction. Food and lounge prices also very high but probably normal for this standardof hotel.

    Reviewed January 12, 2015

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    9.7
    Exceptional
    Qianyun from United Kingdom
    Business traveler
    Stayed 5 nights in March 2015

    All's wonderful as a real 5-star hotel except...”

    location, food/dining service/bar, room condition

    Everything's wonderful as a real 5-star hotel supposed to have. everywhere in Westin has a light nice fragrance which brings people relaxing feeling. There are only two things that are kinda painful. Firstly, they don't have free wifi except a tiny lobby area (bar lounge) which once you sit there you're kinda need to buy something. it costs 15 euro per day. Secondly, the spa is not free to use as well which is not clear to a lot of people. it costs another 8 euro per day.

    Reviewed March 24, 2015

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    9.0
    Exceptional
    James from United States
    Solo traveler
    Stayed 3 nights in August 2014

    Location is good”

    Helpful concierge, location, clean

    The concierge was excellent---helpful, courteous and went out of his way. The location is excellent and the hotel is very well run. Berlin is expensive so this was to be expected but I would stay there again and again.

    Reviewed September 15, 2014

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    8.8
    Excellent
    Andreas from Cyprus
    Family with teens
    Garden Superior Room, Larger Guest room, Balcony
    Stayed 4 nights in June 2019

    Excellent”

    A nice hotel with good facilities situated at a very elegant part of Berlin. The level of cleaningless and service are very high and the staff is very polite and helpful .It is however a bit expensive as compared to similar hotels in other European countries.

    Reviewed June 20, 2019

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    6.0
    Chen from China
    Solo traveler
    Stayed 2 nights in June 2016

    Unfriendly staff 酒店员工不友好”

    I checked in at the hotel at mid night. I don't know if the reception staff were tired after a long day or what. The male staff pretended not to see me. The female staff looked cold and was really impatient when I asked her questions. My first reaction was that, did I get the wrong hotel? This is Westin? No any other Westin hotel is as bad as this one in Berlin. The hotel infrastructure is old. Internet is not included in $188 of the room fee and extra 15 euro if you want to use Internet. Breakfast? Another 30 euro! I booked the Garden Deluxe Room by paying extra $17 to expect a good garden view. That was a bad decision because the garden has just trees and a little pavilion. Yes, I am just a tourist. They might not bother at all if I will be a returning customer. Job well done!

    Reviewed June 08, 2016

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    10.0
    Exceptional
    Karen from Australia
    Couple
    Stayed 4 nights in January 2014

    Great hotel and perfect location!”

    Location, Spacious Rooms and Comfortable Bed

    We stayed for 4 nights and absolutely enjoyed our stay. The hotel room was spacious, clean and comfortable! The staff are lovely, approachable and very attentive. The bed was amazing and after several stays at average hotels along our trip it was good to sleep at a Starwood hotel with a heavenly bed! Our only negative note is that the air conditioning was not working very well and you had to pay for the internet.

    Reviewed January 18, 2014

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    8.8
    Excellent
    Abbas from Maldives
    Family with young children
    Stayed 1 night in December 2016

    Nice place friendly staff ”

    Only 1 night and it was a good place to stay to explore Berlin. Very helpful staff

    Reviewed December 13, 2016

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    8.3
    Excellent
    Rafael from Germany
    Business traveler
    Stayed 1 night in May 2014

    Good Location, Expected Standard”

    Location, price, convenience

    As to be expected from a 5* Grand Hotel. Nice historical building and Lobby.

    Reviewed May 24, 2014

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    6.4
    Good
    TAWFIQ from United Kingdom
    Solo traveler
    Stayed 2 nights in June 2017

    Would you recommend The Westin Grand Berlin to a friend? Yes, but”

    Early check-in was requested with twin beds, seems the hotel was not made aware of this. Trying to check-in at 11am the reception staff offered an upgrade to a Garden view room with an additional €20 per night surcharge. The view from this first floor room was of of a flat roof with ventilation and extraction outlets from the kitchen and a car park. The garden was in the distance beyond. This room was rejected, and the room actually reserved would not be available for a few more hours. The quiet room requested and finally allocated overlooked the construction site on Unter den Linden, it was fortunate that it was the weekend. Breakfast buffet and room service were both good and the room was spacious and well maintained. The free Wi-Fi in the reception area was virtually impossible to use, and it was necessary to purchase Internet access at €15 per 24 hours.

    Reviewed June 29, 2017

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    8.8
    Excellent
    Himanshu from Singapore
    Business traveler
    Deluxe Room, Guest room, 1 Queen, City view
    Stayed 3 nights in February 2019

    Comfortable, excellent location”

    Exactly what I had expected the hotel to be. Good service, excellent front desk staff, nice location, and pretty good value.

    Reviewed March 30, 2019

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    8.7
    Excellent
    GIL from Australia
    Couple
    Stayed 4 nights in July 2013

    Very comfortable in a great location”

    Room size and cleanliness, staff service and location

    Very enjoyable stay. No free WIFI is a definite negative. Many restaurants and department stores nearby and excellent public transport at the front door.

    Reviewed July 26, 2013

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    10.0
    Exceptional
    Eunsu from South Korea
    Family with young children
    Deluxe Room, Guest room, 1 Queen, City view
    Stayed 2 nights in December 2019

    Awesome hotel”

    Value for money was great Kind employee, clean room, beautiful music, great place

    Reviewed December 25, 2019

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    7.7
    Very good
    Christian from Germany
    Couple
    Stayed 3 nights in July 2013

    central location, but a little bit old”

    location, location, location

    The hotel is very nice but a bit outdated, service is good and the pool ok.

    Reviewed October 12, 2013

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    9.3
    Exceptional
    Zhao from China
    Solo traveler
    Stayed 2 nights in May 2015

    like other 5 stars”

    comfortable rooms, friendly staff, good location

    No free wifi in the room

    Reviewed May 26, 2015

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    9.7
    Exceptional
    Eka from United Kingdom
    Couple
    Stayed 4 nights in March 2013

    Centrally located to explore Berlin”

    A centrally located hotel for those who want to explore Berlin on foot. The hotel is surrounded by several shopping centres and Berlin landmarks

    The staff were attentive, polite and accomodating.

    Reviewed April 08, 2013

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    8.3
    Excellent
    David from United Kingdom
    Group
    Stayed 2 nights in June 2014

    Excellent hotel”

    Location, quality of service and granduer

    Very good. Expensive but worth it I felt.

    Reviewed June 10, 2014

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    10.0
    Exceptional
    Ammad from Pakistan
    Business traveler
    Stayed 6 nights in November 2016

    Good place to stay at”

    Good place to stay at

    Reviewed December 12, 2016

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    8.0
    Excellent
    Pascal from Netherlands
    Couple
    Stayed 3 nights in October 2016

    Outstanding”

    We enjoyed our time very much!

    Reviewed October 24, 2016

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    12
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