The Westin Grand, Berlin
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Double Deluxe Hot Deal The Westin Grand, Berlin
 The Westin Grand, Berlin
Restaurant The Westin Grand, Berlin
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8.7
Excellent
/10
(62 reviews)See what guests said
See map
9.6
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Ampelmann Shop30 m
  • Automobil Forum Unter den Linden30 m
  • Cookies Club40 m
  • Unter den Linden110 m
  • City Shop140 m
  • Komische Opera Berlin Theater140 m
  • Deutsche Guggenheim Museum150 m
  • Berlin Story Shop160 m
  • Dussmann - Das Kulturkaufhaus Department Store200 m
  • Französische Strasse Subway Station210 m
  • Free Wi-Fi

    The Westin Grand, Berlin

    Friedrichstrasse 158-164, Mitte, Berlin, Germany, 10117 - See map
    "Excellent property, absolutely clean and brilliantly maintained rooms and facilities, comfy bed, friendly staff, and a very tasty breakfast and meal o..."
    Shreyas - November 17, 2018
    Exceptional reputation
    Recommended by 94% of guests
    Exceptional cleanliness
    9.2 rating for cleanliness
    • 210 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Berlin

    • Free Wi-Fi in all rooms!

    Cheaper than 95% of all properties in Berlin in the last 24 hours

    Compared to 2,420 Berlin properties at Agoda for various dates

    Property ranking|Compared to 2,420 Berlin properties
    See all rankings
    Location score
    9.6/10
    Review score - United States
    9.7/10
    Cleanliness score
    9.2/10
    Room comfort score
    8.3/10
    Better than
    99
    %
    of Berlin properties
    Better than
    99
    %
    of Berlin properties
    Better than
    98
    %
    of Berlin properties
    Better than
    97
    %
    of Berlin properties
    Value for money8.3
    Location rating9.6
    Nearest airportBerlin Tegel Airport (TXL)
    Distance to airport7.7 km

    Rooms available at The Westin Grand, Berlin

    8.3
    Excellent
    Room comfort & quality
    Themed Suite, 1 Bedroom Larger Suite, 1 King, City view
    Themed Suite, 1 Bedroom Larger Suite, 1 King, City view
    ...
    • City view
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Junior Suite, 1 King, Unter den Linden view, Garden view
    Junior Suite, 1 King, Unter den Linden view, Garden view
    ...
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Spa Suite with City View
    Spa Suite with City View
    ...
    • Room size: 65 m²/700 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Garden Superior Room, Larger Guest room, 1 King, Balcony
    Garden Superior Room, Larger Guest room, 1 King, Balcony
    ...
    • Balcony/terrace
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
    Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
    ...
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Garden Superior Room, Larger Guest room, Balcony
    Garden Superior Room, Larger Guest room, Balcony
    ...
    • Balcony/terrace
    • Shower
    • 2 single beds
    Enter dates to see prices
    Schinkel Suite, 1 Bedroom Presidential Suite, 1 King
    Schinkel Suite, 1 Bedroom Presidential Suite, 1 King
    ...
      Enter dates to see prices
      Deluxe Room, Guest room, 1 Queen, City view
      Deluxe Room, Guest room, 1 Queen, City view
      ...
      • Shower and bathtub
      • 1 queen bed
      Enter dates to see prices
      Double Deluxe Hot Deal
      Double Deluxe Hot Deal
      ...
      • Room size: 26 m²/280 ft²
      Enter dates to see prices
      Double Deluxe
      Double Deluxe
      ...
      • Room size: 26 m²/280 ft²
      Enter dates to see prices

      What people love about The Westin Grand, Berlin

      • 10.0
        Exceptional

        "Good place to stay at"

        Ammad

        |

        December 12, 2016

      • 8.8
        Excellent
        Staff 

        "Very helpful staff"

        Abbas

        |

        December 13, 2016

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      More about The Westin Grand, Berlin

      More about The Westin Grand, Berlin

      9.2
      Exceptional

      "Until check out the staff had been brilliant."

      ROBERT

      |

      August 24, 2018

      An overview

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      Most talked about facilities

      Internet
      4 mentions
      Breakfast
      2 mentions
      Housekeeping
      2 mentions
      Swimming Pool
      1 mention

      What they offer

      8.0
      Very good

      "We enjoyed our time very much!"

      Pascal

      |

      October 24, 2016

      View all reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      American
      Continental

      Restaurants on site

      Relish Restauarant
      Cuisine:Chinese, French, International
      Menu:Buffet

      Nearby restaurants

      German cuisine
      German cuisine
      Cafeuropa
      70 m German, Greek
      Cafe Mohring
      350 m German, Vegetarian
      Weingalerie und Cafe No
      400 m German, Wine Bar
      American cuisine
      American cuisine
      Block House Friedrichstrasse
      420 m American, Barbecue, European
      Peter Pane
      460 m American, Bar, Vegan
      Creperie und Hot Dogs
      660 m American, Cafe
      European cuisine
      European cuisine
      Crackers
      10 m European, Mediterranean, Vegetarian
      Casa Italia
      30 m European, Italian, Mediterranean
      Cookies Cream
      60 m European, Gluten Free, Vegan

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less
      Most recent reviews for The Westin Grand, Berlin
      Family with teens
      Stayed 4 nights in June 2019
      Garden Superior Room, Larger Guest room, Balcony
      Excellent8.8
      ExcellentA nice hotel with good facilities situated at a very elegant part of Berlin. The level of cleaningless and service are very high and the staff is very polite and helpful .It is however a bit expensive as compared to similar hotels in other European countries.
      Andreasfrom CyprusReviewed June 20, 2019
      Business traveler
      Stayed 3 nights in February 2019
      Deluxe Room, Guest room, 1 Queen, City view
      Excellent8.8
      Comfortable, excellent locationExactly what I had expected the hotel to be. Good service, excellent front desk staff, nice location, and pretty good value.
      Himanshufrom SingaporeReviewed March 30, 2019
      Couple
      Stayed 2 nights in November 2018
      Exceptional10.0
      Sheer opulence for the money paidFantastic location, right in the heart of Berlin. Excellent property, absolutely clean and brilliantly maintained rooms and facilities, comfy bed, friendly staff, and a very tasty breakfast and meal options. Cracking value for money for the deal I got on Agoda. 5/5.
      Shreyasfrom IndiaReviewed November 17, 2018
      Couple
      Stayed 6 nights in August 2018
      Exceptional9.2
      Lovely Hotel With Excellent Service ... until check outWe had six lovely days at the Westin Grans Hotel. The service was excellent, in particular the room and the breakfast was first class. In summary, we were very happy with the hotel and what we had paid. Until check out the staff had been brilliant. However at check out, the hotel charged us again for city tax, despite our booking confirmations showing clearly this had been paid in advance along with the full cost of the reservation for bed and breakfast. This was queried with the hotel who insisted that this had not been charged despite our confirmatory paperwork. We will be taking this up with Agoda when the duplicate charge is claimed through our credit card statement. Initially we were also asked to pay for beer from the mini fridge but to be fair this retracted when we assured them that we had used nothing from the fridge.
      ROBERTfrom United KingdomReviewed August 24, 2018
      Couple
      Stayed 3 nights in January 2018
      Excellent8.0
      Pool closed on our visit ,we were not informed of this in advance.We would call again !
      Carmelfrom IrelandReviewed January 18, 2018

      Reviews of The Westin Grand, Berlin from real guests

      Overall rating
      8.5
      Excellent
      From 5608 reviews
      Provided by verified guests of
      Agoda Reviews (62)Booking.com Reviews (3457)
      Rating via Agoda8.7
      /
      10
      Cleanliness9.2
      Facilities8.5
      Location9.6
      Room comfort and quality8.3
      Service8.6
      Value for money8.3
      High score for Berlin
      Rating
      9+ Exceptional (12)
      8-9 Excellent (10)
      7-8 Very Good (7)
      6-7 Good (3)
      <6 Below Expectation (3)
      Time of the year
      Mar - May (9)
      Jun - Aug (10)
      Sep - Nov (8)
      Dec - Feb (8)
      All guests (62)
      All room types
      All languages
      Showing 35 verified guest comments
      12
      8.8
      Excellent
      Andreas from Cyprus
      Family with teens
      Garden Superior Room, Larger Guest room, Balcony
      Stayed 4 nights in June 2019

      Excellent”

      A nice hotel with good facilities situated at a very elegant part of Berlin. The level of cleaningless and service are very high and the staff is very polite and helpful .It is however a bit expensive as compared to similar hotels in other European countries.

      Reviewed June 20, 2019
      8.8
      Excellent
      Himanshu from Singapore
      Business traveler
      Deluxe Room, Guest room, 1 Queen, City view
      Stayed 3 nights in February 2019

      Comfortable, excellent location”

      Exactly what I had expected the hotel to be. Good service, excellent front desk staff, nice location, and pretty good value.

      Reviewed March 30, 2019
      10.0
      Exceptional
      Shreyas from India
      Couple
      Stayed 2 nights in November 2018

      Sheer opulence for the money paid”

      Fantastic location, right in the heart of Berlin. Excellent property, absolutely clean and brilliantly maintained rooms and facilities, comfy bed, friendly staff, and a very tasty breakfast and meal options. Cracking value for money for the deal I got on Agoda. 5/5.

      Reviewed November 17, 2018
      9.2
      Exceptional
      ROBERT from United Kingdom
      Couple
      Stayed 6 nights in August 2018

      Lovely Hotel With Excellent Service ... until check out”

      We had six lovely days at the Westin Grans Hotel. The service was excellent, in particular the room and the breakfast was first class. In summary, we were very happy with the hotel and what we had paid. Until check out the staff had been brilliant. However at check out, the hotel charged us again for city tax, despite our booking confirmations showing clearly this had been paid in advance along with the full cost of the reservation for bed and breakfast. This was queried with the hotel who insisted that this had not been charged despite our confirmatory paperwork. We will be taking this up with Agoda when the duplicate charge is claimed through our credit card statement. Initially we were also asked to pay for beer from the mini fridge but to be fair this retracted when we assured them that we had used nothing from the fridge.

      Reviewed August 24, 2018
      8.0
      Excellent
      Carmel from Ireland
      Couple
      Stayed 3 nights in January 2018

      Pool closed on our visit ,we were not informed of this in advance.”

      We would call again !

      Reviewed January 18, 2018
      6.4
      Good
      TAWFIQ from United Kingdom
      Solo traveler
      Stayed 2 nights in June 2017

      Would you recommend The Westin Grand Berlin to a friend? Yes, but”

      Early check-in was requested with twin beds, seems the hotel was not made aware of this. Trying to check-in at 11am the reception staff offered an upgrade to a Garden view room with an additional €20 per night surcharge. The view from this first floor room was of of a flat roof with ventilation and extraction outlets from the kitchen and a car park. The garden was in the distance beyond. This room was rejected, and the room actually reserved would not be available for a few more hours. The quiet room requested and finally allocated overlooked the construction site on Unter den Linden, it was fortunate that it was the weekend. Breakfast buffet and room service were both good and the room was spacious and well maintained. The free Wi-Fi in the reception area was virtually impossible to use, and it was necessary to purchase Internet access at €15 per 24 hours.

      Reviewed June 29, 2017
      8.8
      Excellent
      Abbas from Maldives
      Family with young children
      Stayed 1 night in December 2016

      Nice place friendly staff ”

      Only 1 night and it was a good place to stay to explore Berlin. Very helpful staff

      Reviewed December 13, 2016
      10.0
      Exceptional
      Ammad from Pakistan
      Business traveler
      Stayed 6 nights in November 2016

      Good place to stay at”

      Good place to stay at

      Reviewed December 12, 2016
      8.0
      Excellent
      Pascal from Netherlands
      Couple
      Stayed 3 nights in October 2016

      Outstanding”

      We enjoyed our time very much!

      Reviewed October 24, 2016
      6.0
      Chen from China
      Solo traveler
      Stayed 2 nights in June 2016

      Unfriendly staff 酒店员工不友好”

      I checked in at the hotel at mid night. I don't know if the reception staff were tired after a long day or what. The male staff pretended not to see me. The female staff looked cold and was really impatient when I asked her questions. My first reaction was that, did I get the wrong hotel? This is Westin? No any other Westin hotel is as bad as this one in Berlin. The hotel infrastructure is old. Internet is not included in $188 of the room fee and extra 15 euro if you want to use Internet. Breakfast? Another 30 euro! I booked the Garden Deluxe Room by paying extra $17 to expect a good garden view. That was a bad decision because the garden has just trees and a little pavilion. Yes, I am just a tourist. They might not bother at all if I will be a returning customer. Job well done!

      Reviewed June 08, 2016
      9.3
      Exceptional
      Zhao from China
      Solo traveler
      Stayed 2 nights in May 2015

      like other 5 stars”

      comfortable rooms, friendly staff, good location

      No free wifi in the room

      Reviewed May 26, 2015
      9.7
      Exceptional
      Qianyun from United Kingdom
      Business traveler
      Stayed 5 nights in March 2015

      All's wonderful as a real 5-star hotel except...”

      location, food/dining service/bar, room condition

      Everything's wonderful as a real 5-star hotel supposed to have. everywhere in Westin has a light nice fragrance which brings people relaxing feeling. There are only two things that are kinda painful. Firstly, they don't have free wifi except a tiny lobby area (bar lounge) which once you sit there you're kinda need to buy something. it costs 15 euro per day. Secondly, the spa is not free to use as well which is not clear to a lot of people. it costs another 8 euro per day.

      Reviewed March 24, 2015
      9.7
      Exceptional
      Elizabeth from Australia
      Family with teens
      Stayed 4 nights in January 2015

      Westin Grand Berlin”

      Location, comfort, service

      Excellent location - close to transport and major sightseeing. Hotel was well equipped and of a high standard. Would definitely stay there again if in Berlin. Only downside was lack of free wifi in the rooms which was a major detraction. Food and lounge prices also very high but probably normal for this standardof hotel.

      Reviewed January 12, 2015
      6.3
      Good
      Michael from Philippines
      Couple
      Stayed 3 nights in October 2014

      Bland Business Hotel”

      Location, Ample sized rooms, free umbrella

      Location was central, beds were a bit too soft. Light switches were hidden. It's an ok stay but nothing spectacular. Breakfast buffet was pretty good.

      Reviewed October 17, 2014
      9.0
      Exceptional
      James from United States
      Solo traveler
      Stayed 3 nights in August 2014

      Location is good”

      Helpful concierge, location, clean

      The concierge was excellent---helpful, courteous and went out of his way. The location is excellent and the hotel is very well run. Berlin is expensive so this was to be expected but I would stay there again and again.

      Reviewed September 15, 2014
      8.3
      Excellent
      David from United Kingdom
      Group
      Stayed 2 nights in June 2014

      Excellent hotel”

      Location, quality of service and granduer

      Very good. Expensive but worth it I felt.

      Reviewed June 10, 2014
      8.3
      Excellent
      Rafael from Germany
      Business traveler
      Stayed 1 night in May 2014

      Good Location, Expected Standard”

      Location, price, convenience

      As to be expected from a 5* Grand Hotel. Nice historical building and Lobby.

      Reviewed May 24, 2014
      10.0
      Exceptional
      Karen from Australia
      Couple
      Stayed 4 nights in January 2014

      Great hotel and perfect location!”

      Location, Spacious Rooms and Comfortable Bed

      We stayed for 4 nights and absolutely enjoyed our stay. The hotel room was spacious, clean and comfortable! The staff are lovely, approachable and very attentive. The bed was amazing and after several stays at average hotels along our trip it was good to sleep at a Starwood hotel with a heavenly bed! Our only negative note is that the air conditioning was not working very well and you had to pay for the internet.

      Reviewed January 18, 2014
      7.7
      Very good
      Christian from Germany
      Couple
      Stayed 3 nights in July 2013

      central location, but a little bit old”

      location, location, location

      The hotel is very nice but a bit outdated, service is good and the pool ok.

      Reviewed October 12, 2013
      8.7
      Excellent
      GIL from Australia
      Couple
      Stayed 4 nights in July 2013

      Very comfortable in a great location”

      Room size and cleanliness, staff service and location

      Very enjoyable stay. No free WIFI is a definite negative. Many restaurants and department stores nearby and excellent public transport at the front door.

      Reviewed July 26, 2013
      12
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      The Westin Grand, Berlin
      |Excellent 8.7
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      • Exceptional location
      • The Holocaust Memorial - Memorial to the Murdered Jews of Europe
      • Französische Strasse Subway Station is within 0.21 km