The Westin Grand Frankfurt
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 The Westin Grand Frankfurt
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8.7
Excellent
/10
(40 reviews)See what guests said
See map
9.4
Exceptional
Location rating score
Exceptional location
Parking
Available
  • Konstablerwache Subway station130 m
  • Hertie230 m
  • Sinkkasten Night Club300 m
  • Tigerpalast Theater310 m
  • Blue Angel310 m
  • Stadtwald Forest410 m
  • Zeil Shopping Promenade450 m
  • Museum Fur Moderne Kunst460 m
  • Kleinmarkthalle470 m
  • Turmpalast Cinema500 m
  • Free Wi-Fi

    The Westin Grand Frankfurt

    Konrad Adenauer Strasse 7, City Center, Frankfurt am Main, Germany, 60313 - See map

    Don't miss out!

    3 travelers have booked today.

    "Great place to stay!"
    phil - June 16, 2016
    Exceptional reputation
    Recommended by 92% of guests
    Exceptional cleanliness
    9.0 rating for cleanliness
    • 140 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Sauna

    • Breakfast [free]

    • Air conditioning

    Cheaper than 88% of all properties in Frankfurt am Main in the last 24 hours

    Compared to 622 Frankfurt am Main properties at Agoda for various dates

    Property ranking|Compared to 622 Frankfurt am Main properties
    See all rankings
    Location score
    9.4/10
    Service score
    8.8/10
    Cleanliness score
    9.0/10
    Couples review score
    8.8/10
    Better than
    98
    %
    of Frankfurt am Main properties
    Better than
    97
    %
    of Frankfurt am Main properties
    Better than
    95
    %
    of Frankfurt am Main properties
    Better than
    92
    %
    of Frankfurt am Main properties
    Value for money8.0
    Location rating9.4
    Nearest airportFrankfurt Airport (FRA)
    Distance to airport10.1 km

    Rooms available at The Westin Grand Frankfurt

    Grand Suite
    Grand Suite
    ...
    • Room size: 68 m²/732 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Duplex Suite
    Duplex Suite
    ...
    • Room size: 50 m²/538 ft²
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Grand Deluxe King Room
    Grand Deluxe King Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Grand Deluxe Twin Room
    Grand Deluxe Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Deluxe Single Room
    Deluxe Single Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
    Club King Room
    Club King Room
    ...
    • Room size: 27 m²/291 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 34 m²/366 ft²
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Classic Single Room
    Classic Single Room
    ...
    • Room size: 23 m²/248 ft²
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
    Presidential Suite, Club lounge access, 2 Bedroom Suite
    Presidential Suite, Club lounge access, 2 Bedroom Suite
    ...
      Enter dates to see prices

      What people love about The Westin Grand Frankfurt

      • 9.6
        Exceptional
        Staff 

        "Concierge and desk staff were very professional."

        suzanne

        |

        October 30, 2018

      • 8.4
        Excellent
        Staff 

        "Always helpful with nice staff for travellers."

        Man S.

        |

        August 27, 2018

      • 8.8
        Excellent
        Staff 

        "Staff are incredibly friendly and helpful."

        mohamed

        |

        December 21, 2017

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      More about The Westin Grand Frankfurt

      More about The Westin Grand Frankfurt

      9.6
      Exceptional

      "It was an excellent conference and a wonderful crowd of peop..."

      suzanne

      |

      October 30, 2018

      An overview

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      Most talked about facilities

      Breakfast
      1 mention
      Housekeeping
      1 mention

      What they offer

      7.6
      Very good

      "Overall served its purpose well, i would stay here again."

      samantha

      |

      July 4, 2017

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      American
      Continental

      Restaurants on site

      Grand Seven Restaurant and Bar
      Cuisine:International
      Menu:Buffet
      San San
      Cuisine:Chinese
      Menu:Buffet
      Sushimoto
      Cuisine:Japanese
      Menu:Buffet
      Motions
      Menu:A-la-carte

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of The Westin Grand Frankfurt from real guests

      Overall rating
      8.2
      Excellent
      From 2318 reviews
      Provided by verified guests of
      Agoda Reviews (40)Booking.com Reviews (1174)
      Rating via Agoda8.7
      /
      10
      Excellent
      Cleanliness9.0
      Facilities8.2
      Location9.4
      Service8.8
      Value for money8.0
      High score for Frankfurt am Main
      Rating
      9+ Exceptional (4)
      8-9 Excellent (4)
      7-8 Very Good (1)
      6-7 Good (1)
      <6 Below Expectation (2)
      Time of the year
      Mar - May (4)
      Jun - Aug (5)
      Sep - Nov (2)
      Dec - Feb (1)
      All guests (40)
      All room types
      All languages
      Showing 12 verified guest comments
      9.2
      Exceptional
      Suchiu from Taiwan
      Business traveler
      Classic, Guest room, 1 King
      Stayed 1 night in September 2019

      Recommended hotel”

      Hotel is close to Zeil street, it is quite convenience to shopping and have meals. Also at the center from Frankfurt main station to Rhine river. Breakfast has variety foods and choice for everyone, quite delicious and perfect for me. Westin Grand is quite a good place for visitors to stay.

      Reviewed September 23, 2019
      9.6
      Exceptional
      Leslie from Canada
      Couple
      Classic, Guest room, 1 Queen
      Stayed 1 night in August 2019

      Great location , nicely appointed rooms, front desk staff friendly and helpful. ”

      Close to U & S lines and regional train line (easy easy trip back to the airport) and pedestrian streets made it an easy walk to Alstadt and river and restaurants . Only downside of hotel was woefully inadequate air conditioning in the hotel room. It was stifling and we couldn’t get cool.

      Reviewed August 15, 2019
      5.6
      Randy from Germany
      Family with young children
      Classic, Guest room, 1 King
      Stayed 1 night in June 2019

      Disappointing”

      A very nice hotel that is utterly tone deaf to guest concerns. After booking, don't be surprised by the lack of discount for their broken pool and sauna. Also, pay attention, because breakfast is not included (neither is parking). Staff didn't pay attention to my up front request for adjoining rooms & for one room to have separate beds. We received 2 separate rooms with 1 bed in each. This request may be demanding, but a hotel this size should be able to accommodate at least 1 aspect of that request. TV sets were small and from the early 2000s ("FLAT TV" badging on the front). Neither set worked and required staff attention to be fixed. Additional money spent after Agoda's price: 66 Euro for breakfast (that was probably about 20 euro worth of food), and 29 euro for one day parking. Plus, no swimming or sauna ("But you can still get (pay) for a massage in the spa!") I could have paid a fraction of this and had a better experience at a much smaller hotel. Not recommended.

      Reviewed June 17, 2019
      7.6
      Very good
      Adelene from Singapore
      Solo traveler
      Classic, Guest room, 1 Queen
      Stayed 3 nights in May 2019

      Amazing trip ”

      It’s a great hotel however they took quite a while to bring the shampoo

      Reviewed June 06, 2019
      3.6
      sutichai from Thailand
      Business traveler
      Classic, Guest room, 1 Queen
      Stayed 5 nights in May 2019

      Not recommend for anyone”

      Old property. Breakfast food selection and quality are not good. The service are poor. Definitely not a five star or even four star.

      Reviewed May 25, 2019
      8.8
      Excellent
      Yodming from Thailand
      Couple
      Classic, Guest room, 1 King
      Stayed 1 night in March 2019

      Great location, comfortable bed”

      Very comfortable bed. Excellent services from the check-in staffs. Great location, only 100 meters from S-Banh exit. shopping area just behind the hotel. Direct S-Banh to Frankfurt airport. The bathroom tub was a bit complicated to operate.

      Reviewed March 28, 2019
      9.6
      Exceptional
      suzanne from Australia
      Solo traveler
      Stayed 3 nights in October 2018

      Excellent service ”

      The staff in the bar area served me food and helped with all the questions I had. The two younger employees there deserve a shout out! They were great👏 Room service and maid service was awesome! Concierge and desk staff were very professional. And friendly! I was so relieved after Paris. The Yoga helped a lot. It was an excellent conference and a wonderful crowd of people.

      Reviewed October 30, 2018
      10.0
      Exceptional
      Novelia from Indonesia
      Group
      Stayed 1 night in August 2018

      Love Westin Frankfurt! But Will NOT book via agoda.com again unless you're willing to lose 2,230USD!”

      Westin Frankfurt is close to city centre: all attractions, supermarket, shops, and restaurants! Note that Frankfurt city is quite compact relative to other German cities like Munich. I won't book from agoda.com because few days later Westin was fully booked and we decided to continue our stay in Frankfurt at Jumeirah and agoda.com double booked me and I was charged 2 x 2,230 USD for staying in ONE room for 4 nights at Jumeirah. I tried contacting agoda.com they promise to call me in 24-48 hours, it has been 3 days and no response. I contacted Jumeirah and they said I should ask agoda.com re. the REFUND.

      Reviewed September 12, 2018
      8.4
      Excellent
      Man from Hong Kong
      Family with teens
      Stayed 1 night in August 2018

      Excellent”

      Great location, easy to get around. Always helpful with nice staff for travellers.

      Reviewed August 27, 2018
      6.4
      Good
      Kiyoung from South Korea
      Solo traveler
      Stayed 1 night in April 2018

      Good”

      박람회 기간이라 조식없이 30만원이 훌쩍 넘는 돈을 지불. 코팅이 벗겨진 욕조에 그닥 깨끗하지도 않음. 1시 체크아웃 하겠다고 미리 이야기 했음에도 불구하고 12시에 전기아웃. 룸키도 사용 불가. 룸에서 전화로 클레인 하였지만 여권들고 프론트데크에 직접 내려가 다시 요청하라는 이야기를 들었음. 독일호텔이 전반적으로 그런건지... 서비스개념이 실종되어있음. 그러나 위치가 환상적. 호텔 밖의 쇼핑, 식사등의 조건은 매우 좋음.

      Reviewed April 15, 2018
      8.4
      Excellent
      Liang
      Family with teens
      Classic, Guest room, 1 Queen
      Stayed 2 nights in August 2019

      地理位置优越”

      各方面都中规中矩。需要吐槽两点,1、冲水马桶的按钮实在不好用,老婆孩子根本按不动。2、要收旅行者税,感觉是不是穷疯了?

      Reviewed August 15, 2019
      8.8
      Excellent
      Khalid
      Group
      Classic, Guest room, 1 Queen
      Stayed 1 night in February 2019

      جيد جداً”

      سجاد الممرات قديم وبه رائحه نتنه

      Reviewed February 20, 2019
      This is a popular property. Don't miss out!

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      The Westin Grand Frankfurt
      |Excellent 8.7
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      • Exceptional location
      • Kleinmarkthalle
      • Konstablerwache Subway station is within 0.13 km