The Westin Grand

The Westin Grand

433 Robson Street, Vancouver Downtown, Vancouver (BC), Canada, V6B6L9
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Facilities The Westin Grand
Facilities
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    Lobby The Westin Grand
    Interior view The Westin Grand
    Swimming pool [outdoor] The Westin Grand
    Standard The Westin Grand
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    Exterior view The Westin Grand

    Guest reviews

    8.5
    Excellent
    /10
    (34 reviews)See what guests said
    9.6
    Exceptional

    "Nice location, nice room :)"

    Zhongwei

    -

    April 26, 2018

    8.8
    Excellent cleanliness
    Recommended by 100% of guests

    Property highlights

    • 340 meters to public transportation

    • Located in heart of Vancouver (BC)

    • Currency exchange

    • Hot tub

    This property is in high demand!Last booked 6 hours ago
    Exceptional
    Location
    9.4
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Helen Pitt Gallery140 m
  • Library Square180 m
  • Vancouver Public Library190 m
  • Harrison Galleries190 m
  • Art Works Gallery260 m
  • Cathedral of Our Lady of the Holy Rosary280 m
  • Chintz & Company280 m
  • Hart and Sole Clothing Inc.300 m
  • Robson Street310 m
  • Dix Bbq & Brewery320 m
  • Value for money7.8
    Location rating9.4
    Nearest airportVancouver Harbour Flight Centre (CXH)
    Distance to airport1.2 km
    Select your room
    8.6
    Excellent
    Room comfort & quality
    Premier Suite
    Premier Suite
    ...
    • Room size: 35 m²/377 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Premium Suite with Balcony
    Premium Suite with Balcony
    ...
    • Room size: 47 m²/506 ft²
    • Balcony/terrace
    • 1 super king bed and 1 sofa...
    Enter dates to see prices
    Executive Suite with Balcony
    Executive Suite with Balcony
    ...
    • Room size: 55 m²/592 ft²
    • Balcony/terrace
    • 1 super king bed and 1 sofa...
    Enter dates to see prices
    Executive Suite with Balcony and View
    Executive Suite with Balcony and View
    ...
    • Room size: 55 m²/592 ft²
    • Balcony/terrace
    • 1 super king bed and 1 sofa...
    Enter dates to see prices
    Premium Suite with Balcony and View
    Premium Suite with Balcony and View
    ...
    • Room size: 54 m²/581 ft²
    • Balcony/terrace
    • 1 super king bed and 1 sofa...
    Enter dates to see prices
    Premier Room with Two Queen Beds
    Premier Room with Two Queen Beds
    ...
    • Room size: 41 m²/441 ft²
    • Non-smoking
    • 2 king beds
    Enter dates to see prices
    Premium Deluxe Suite
    Premium Deluxe Suite
    ...
    • Room size: 44 m²/474 ft²
    • Non-smoking
    • 1 super king bed and 1 sofa...
    Enter dates to see prices
    Premier Suite with View
    Premier Suite with View
    ...
    • Room size: 35 m²/377 ft²
    • Bathtub
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Premier Room with One Queen Bed and View
    Premier Room with One Queen Bed and View
    ...
    • Room size: 36 m²/388 ft²
    • Bathtub
    • 1 king bed
    Enter dates to see prices
    Premier Room with Two Queen Beds and View
    Premier Room with Two Queen Beds and View
    ...
    • Room size: 41 m²/441 ft²
    • Bathtub
    • 2 king beds
    Enter dates to see prices
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    More about The Westin Grand

    More about The Westin Grand

    An overview

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    What they offer

    10.0
    Exceptional

    "Pleasant stay"

    Christina

    |

    April 4, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (34)Booking.com Reviews (300)
    8.5
    /
    10
    Cleanliness8.8
    Facilities7.9
    Location9.4
    Room comfort and quality8.6
    Service8.6
    Value for money7.8
    Provided by verified guests of Agoda
    All languages
    All guests (34)
    Showing 23 verified guest comments
    12
    9.6
    Exceptional
    Sabrina from Canada
    Couple
    Stayed 1 night in December 2018
    Exceptional”
    Amazing location, great staff who were accommodating. We were able to check in early and they held our bags the next day when we went for an event. Only thing was the comforter had a large stain on it when we arrived. Called the front desk and housekeeping was up in 5 minutes. So all was good!
    Reviewed December 06, 2018
    10.0
    Exceptional
    toru from Singapore
    Family with young children
    Stayed 2 nights in November 2018
    The Westin Grand Vancouver”
    Nice location, Friendly staff, beautiful view
    Reviewed November 25, 2018
    9.6
    Exceptional
    Zhongwei from China
    Couple
    Premier Suite with View
    Stayed 2 nights in September 2017
    Nice location”
    Nice location, nice room :)
    Reviewed April 26, 2018
    10.0
    Exceptional
    Christina from Philippines
    Family with teens
    Stayed 4 nights in December 2017
    Great Location”
    Pleasant stay
    Reviewed April 04, 2018
    5.6
    Kin from Hong Kong
    Couple
    Stayed 3 nights in February 2018
    poor management”
    we understand that one of the lifts under renovation. However, there is no necessary action to be taken when the another one is not in service. We had to wait over half hour at the lobby for the service lift. The staffs are crazy to request us to use the staircase. it is non sense. They didn't respect the guests.
    Reviewed February 26, 2018
    6.8
    Good
    Christine from Indonesia
    Family with teens
    Premier Room with Two Queen Beds and View
    Stayed 3 nights in July 2017
    Only location, other than that none”
    For 4 star hotel like Westin I totally dissapointed with the cleanless of the hotel. Despite light off on 6th July due to city regulation during I stayed until 5 pm. The room is not clean up afterward unless we call the housekeeing if we want the room to be clean up. I don't understand howcome 4 stars hotel could providevsuch a lousy service. The only positive point is location.
    Reviewed July 11, 2017
    8.8
    Excellent
    Justin from Canada
    Family with young children
    Stayed 3 nights in July 2016
    It's the extra effort that stands out”
    Great central downtown location, entrance is a little confusing the first time, but I figured it out. Room was large and spotless. But it's the staff that will keep me coming back .... Travelling with a 7 year old can be daunting. But, upon checking, I was handed a kids activity pack by one of the friendliest hotel staff members I've ever met. Nothing special, some crayons, colouring book, fun puzzles, which he could have plowed through in minutes, but it's things like that which always stand out as a testament to great customer service.
    Reviewed December 23, 2016
    9.3
    Exceptional
    robert from Australia
    Family with young children
    Stayed 1 night in January 2016
    First time stay, excellent ”
    For a city hotel they really made a huge effort with our kids, even made them a card with their names on it and some sweets !Not many hotels to you go and all the staff are smiling.
    Excellent, will stay again !!!!
    Reviewed January 28, 2016
    8.7
    Excellent
    Annabelle from Switzerland
    Couple
    Stayed 1 night in December 2014
    Good location, comfortable stay”
    Location, great staff, comfortable bed
    Our stay went well. We felt the staff were very kind and attentive. We also thought the location downtown was perfect.
    Reviewed December 26, 2014
    6.7
    Good
    LAI from Hong Kong
    Family with young children
    Stayed 2 nights in October 2014
    Close to shopping area and restaurants”
    Close to shopping area and restaurants. Around 2 blocks away from Vancouver city centre station. The room with kitchenware and a small living room
    Stayed there for 2 nights only. Not bad and not good. The room is clean and tidy. Hotel provided free wifi at lobby level but they change password every one hour. The best thing is lot of restaurant and coffee shops nearby and a supermarket just next door. Bell boys are not friendly and helpful. Some even didn't greet guests and no smile.
    Reviewed October 22, 2014
    9.3
    Exceptional
    Cindy from Hong Kong
    Solo traveler
    Stayed 3 nights in April 2014
    amazing restaurant staff. but bell boy is lazy.”
    steam room. restaurant manager is so nice. room is equipt with tea and cutleries.
    Average concierge and bell boy. Restaurant staff are super nice. Broken sauna and no one attending the gym facilities
    Reviewed April 26, 2014
    9.7
    Exceptional
    Ericia from Singapore
    Business traveler
    Stayed 1 night in April 2013
    Nice big room hotel”
    value for money and good size hotel. suitable to family too
    the drive from the airport to the hotel was about 30mins at about 30cad. hotel is conveniently located in the city area and accessible to anywhere. there are restaurants and shops just nearby the hotel. Hotel rooms was big and it came with a living room and a separate bedroom. overall nice hotel with good service.
    Reviewed April 22, 2013
    7.7
    Very good
    young from South Korea
    Couple
    Stayed 1 night in February 2013
    Awesome location at a great price”
    Location
    We stayed for one night on Saturday... Great price considering location and size of the room and cleanliness. I'd stay here again next time we visit Vancouver.
    Reviewed February 06, 2013
    7.3
    Very good
    Karen from Canada
    Family with teens
    Stayed 2 nights in December 2012
    Upscale hotel”
    Nice beds
    Nice upscale hotel in good location. Staff very friendly.
    Reviewed January 22, 2013
    9.3
    Exceptional
    Ayman from Saudi Arabia
    Solo traveler
    Stayed 4 nights in December 2012
    Amazing hotel and location”
    The location is very nice
    In my opinion, it's one of the best Westin hotels in Canada. The hotel is near to: Starbucks, Tim hortins, Market place and several restaurants. The only thing that I didn't like is the internet wasn't free for my room.
    Reviewed January 16, 2013
    8.7
    Excellent
    justin from Canada
    Solo traveler
    Stayed 1 night in June 2011
    Great location, great pool”
    Excellent pool
    Perfect location downtown and excellent pool. Rooms were quit nice. A bit pricy but I guess expected for downtown Vancouver
    Reviewed October 19, 2011
    9.0
    Exceptional
    Lars from Norway
    Business traveler
    Stayed 6 nights in May 2011
    Excellent location, great service!”
    The location is perfect in the middle of doewntown!
    I stayed for a week when I participated in a conference at the convention centre. The location is about 10 mins from the centre was great for a refreshing walk. The area boosts a lot of restaurants, bars, shops etc. in the immediate vicinity of the hotel. The suite is great for a longer stay with a small living room and separate bedroom. I also used the kitchenette a lot as I prefer to prepare a simple breakfast in the room rather than going to a busy breakfast restaurant. Nice feature with the Starbucks coffee maker in the room! Also worth mentioning: Great pool area on the rooftop of the 3rd floor, Fantastic mattress! Service with a smile from ALL guest contact personnel.
    Reviewed June 06, 2011
    7.7
    Very good
    Wong from China
    Family with young children
    Stayed 1 night in September 2010
    Westin Grand Hotel”
    The location is excellent and the staff service are very friendly
    The lift is quite small.
    The bed are very confortable, Clean, quiet and good location. The staff are helpful and friendly. If they have any offer and promotion. We will consider to book this hotel again. Thank you.
    Reviewed September 25, 2010
    8.7
    Excellent
    Julius from Indonesia
    Family with teens
    Stayed 2 nights in September 2010
    a pleasant stay to end my 21 days trip”
    its tranquility are best, friendly staff
    The moment we entered the hotel, We are already welcomed, and that's what makes me happy. As when I reached my floor room, I can feel the tranquility of the hotel like no other. I feel so relaxed and it made the rest of my day great. If I were to visit vancouver again another day, I will definitely check if this hotel is available for my stay.
    Reviewed September 22, 2010
    8.3
    Excellent
    pierre from France
    Solo traveler
    Stayed 5 nights in June 2010
    sans probleme majeur!”
    calme. situation dans la ville. propreté.
    le prix du service Internet.
    Un hotel de qualité égale à la moyenne de ceux de la chaine Starwood. la chambre est fonctionnelle et le petit salon attenant agréable. La salle de bain est trés propre, et la mise à disposition gratuite de boissons Café et thé Starbucks Café est renouvellée quotidiennement: Un hotel de choix dans Dowton Vancouver, un peu cher, ainsi que le prix d'Internet (prés de 100 cad).
    Reviewed June 28, 2010
    12
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    • Exceptional location
    • Vancouver Public Library
    • Vancouver City Centre Underground Station is within 0.34 km