Perfect location for a trip to Bangkok”

I stayed at the Westin Grande Sukhumvit for 4 nights, and it was ideal on many levels. The location on Sukhumvit is amazing. There are great restaurants in the immediate neighborhood, the BTS (overground rail) is right outside the hotel door, and there is a mall, Terminal 21, next door. Taxis were also very easy to get with the hotel staff's assistance. The room was very comfortable, and the bed linens were soft and luxurious. The main room and bathroom were both ample in size and very clean. I only had breakfast through room service, and my meals were all delicious. Perhaps the greatest surprise for me was the fitness center. It was an average size but it was equipped far better than most hotel fitness centers. Also, the staff in the fitness center and around the hotel were very friendly. There are some aspects of the hotel that seem a little run down, but nothing that impacts one's stay. I would rate the hotel as a solid 4-star property (not a 5-star as listed).

Great front desk and best location Bangkok ”

This hotel is at the epi center of Bangkok at Terminal 21 of skytrain. It is the only hotel in memory with the front desk located on the 7th floor.I have stayed at this hotel several times over the past 4 years and seems to improve service every year. The breakfast is not quiet up to Grand Hyatt or Manderan but very high quality and large varity of choices.If you are upgraded or purchase the upgrade lounge access the menue is about average, but good service. The key to all of this of course,occupancy. High occupancy and your rate rises dramatically. Low occupancy this hotel one the best values in all Bangkok. I travel quite a bit and there is a reason I keep comming back to the Westin in Bangkok's Sukhumvit disrict.

Very clean, comfortable big room. Soft and hard pillows to choose from. Nice cosy feeling.”

Excellent service staff especially door girl PUI. I was unfortunate to met a minor car.accident. as I was.back to the hotel. She assist me with wheelchair all the way to my room. She is concern and ask if I do need anything, I can call her. Such excellent person to person service is rare.. keep up the good work PUI. Also like to comment on duty manager who call me and the concierge who arrange the taxi for me the next day to to the airport. Good staff from the Westin Grande Sukhumvit.

Excellent - beautiful hotel with great staffs”

I had a great time - best in class hotel services provided by all staffs. I will certainly return to The Westin Grande Sukhumvit Hotel on my next visit to Bangkok.

Nice place”

I have no complaints after staying at the Westin Grande Sukhumvit. I felt the staff was very friendly, helpful and spoke English well. The room was very nice and the food was great. Awesome views from the 25th floor!

Superb! Excellent! Awesome Experience!!”

Everything is perfect, staff is very respectful and very attentive, hotel location is perfect, accessible to skytrain, shopping malls, and nearby bars, I will definitely book to this hotel again when i go back to bangkok, i will recommend this hotel to everyone who will stay in sukhumvit, Westin is centrally located! Food is excellent!

Meets expectations, and a little more.”

Location wise, the Westin Grande was hard to beat. Right next to BTS Asoke, Terminal 21, El Gaucho, pubs, bars and Healthland, there was nothing much to complain about regarding dining and entertainment. Rooms were spacious, well designed and bedding was comfortable. Dining options inside the hotel were of an excellent standard and value for money. Reception area, however, could do with more seating on the 7th foor and the issues of street walkers outside the hotel premises (on public grounds) can be of nuisance to some, though little could be done since again, they were standing on public grounds.

Great Location with excellent service staff”

Our stay in Westin has been a good experience. The staff is friendly and surprisingly flexible when we request for a late check out during Christmas eve. Every thing in this 5 star hotel is expected - spacious room with daily fruits and other amenities. However, the best of all is that the hotel is very centrally located. Asoke subway is right in front of the hotel. Sukhumvit MRT is 5 minutes walk away. Terminal 21 shopping mall is right beside. Siam Paragon is a few stations away. Robinson is behind Westin. Road side stalls and 7-11 is all right there.

great location, solid hotel”

Solid hotel, definitely a good choice, but not my favorite. Hotel is showing some of its age, so I would rank it more as a high 4 star, but not a 5. The service was excellent though. Had a room on the executive floor which was nice as well. Pool area is modern and comfortable. Bathroom was a bit unimpressive shower head wise especially for something billed as 5 star. Also as a western chain hotel the prices for food, booze, and room service were way over inflated. Made me appreciate the more realistic prices of my usual local 5 star bangkok hotel. Still when my first choice is not available I would certainly consider the Westin as the location is great and service excellent. Breakfast buffet was suprerb as well.

Best hotel in Asok”

I had a fantastic stay at Westin Grande. It was location right beside Asok/Sukhumvit stations which made it really convenient. Rooms are heavenly and the restaurants in Westin are superb.

Well situated.”

The Westin is in a great location and is a very nice hotel. The rooms rare clean and well stocked. The only comment I would make is the price of breakfast. My agoda deal did not include breakfast, so I ventured into the buffet. I was truly shocked to learn that the breakfast buffet was Thai Baht 800 + 10% + 7% (30USD)!!!! I then turned to the breakfast a la carte menu, two eggs were priced at Thai Baht 660 +10% +7% (22USD). That is expensive by any standards. Needless to say I walked next door and had a great breakfast for 1/3rd of the price.

fantastic hotel with good service”

firstly, the size of the room was great. the room was clean, beds were comfortable to sleep on and a superb size bathroom. as for the service, the receptionists were helping as much as they could and concierge staffs were great too. this hotel is located right in the middle of sukhumvit area and there is a bts sky line train in front (the station is "asok"). it is very convenient to go around in bangkok by taking bts. as for food choices, there are plenty of street food along the street outside the hotel as well as some small lanes albeit some might look a little dodgy but its actually very yummy. enjoyed my bangkok trip very much and would definitely consider staying in this hotel again the future!

It was OK ”

We always stay at Westin in Bangkok as the service is usually good. But this year they seem short staffed and the training of club lounge was a bit poor. When we checked in a new manager ( first time seeinv her) didn't even bother to greet us - no eye contact, no smile - as she was busy talking on the phone. no welcome drinks or hand wipe and no apology for the long waiting. But other older staff were fine as usual. Breakfast at the club has been getting poorer over the last seven year period so we went down to 7th floor for a change for the first time and it was fantastic. Friendly staff. Last winter they were doing remodeling of swimming pool so we were excited about it. but to us it didn't make much difference except they got rid of the pool bar. But look good and modern. Like the breeze bar at 7th floor. They did emergency (fire ?) drill or something so we experienced power cut inside the life. We were not informed about this drill at all. Very strange time to have it when it is a peak season. Anyway it was OK for us. We like the room and a majority of staff so it's ok.

Very good”

The staf in westin grand are honest and loyal to thier job frame the girl just at the entrance of the hotel she was so helpful at calling for taxi and assisting on the price , the lundry team took my clothes for a wash and next day the brought it back with 5000 bhat coverd in a seal with it a note we found 5000 bhat in your jeans pocket ! I checked out and within 8 hours i got an email from westin grand that we found 4 packets of ciggrates in you checked out room its now in out lost and found items . This hotel is a good place business travelers or short stay family travelers . Excellent staff

Awesome”

Loved the hotel. You get Robinsons, Top Market (Fruits/ Nuts and Beers) as well as a 24hours McDonald in the compound it self. 2 steps out you get Ashok train station. There are couple of night clubs just around the corner, spa as well. Cute bistros all around. Flee market just when you step out with Bang Bus Drinking Stations where you can get cocktails like long island ice tea. IMAGINE THAT!!!!! If you going to Bangkok just to party, trust me WESTIN is the place to stay. The only bad thing is they charge for internet. Yeah, a total buzz kill. But you can get free wifi at the lobby. I repeatedly requested them to add the free wifi. Let's see if that happens.

Good services and pleasant hotel”

Spg hotels are business friendly and have generally very good customer service. I did not realize this and tried one of the hotels in SIAM such as Centara Grand at Centralworld and they say NO to almost everything, including a NO for a to-go cup for coffee and NO for a late checkout. Stay at westin grand for a great experience!

Had a great Time ”

We had a great Time staying at the westin. The room wasn't as beautiful as some 5 stars hôtel we had in bangkok but the staff service was the best we had. The breakfast and dinner buffet was awesome ! We also went to the japaneese restaurant of the hotel and I would say That the buffet was better. The pool was also great, we had food and cocktail at the pool and it was also good. The hotel has a great location for shopping.

Convenience Location”

If you want to be in centre of everything eg, shopping, BTS and short walk to everywhere. Then, The Westin Grande Sukhumvit is your ideal hotel to stay. The breakfast are not bad at all, just the dinning lounge need a bit rooms. The Staff are very friendly and quite helpful. Would not mine staying there again when next visit to Bangkok.

Locatio, Location, Location”

If you are looking for a good quality hotel at a reasonable rate and perfectly located then I think that there are few better than The Westin Grande Sukhumvit Hotel. The BTS is literally a few steps away from the entrance to the hotel. The hotel is also perfectly located for easy access to resturants, bars and all forms of night life. I will definitely consider staying there again when next in Bangkok.

A genuine 5 star hotel with superb location”

nothing beyond expectation but also nothing is below expectation. A normal 5 star hotel with normal room décor. The only superior with this hotel is the location. 1. Beside Terminal 21 shopping mall 2. Beside Asok sky train station and also Sukhumvit MRT station. With this 2 public transport system you can go anyway in Bangkok without having taxi.