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The Westin Hamburg
The Westin Hamburg
The Westin Hamburg
The Westin Hamburg
The Westin Hamburg
The Westin Hamburg
The Westin Hamburg

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8.9

Excellent

6,469 reviews

6,469 reviews

View5
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9.7

Exceptional

Location rating score

Exceptional location - 1.77 kilometers from city center
Parking
Available
Popular landmarks
Miniatur Wunderland 390 m
Speicherstadt 610 m
St. Michael's Church 930 m
Harbor Piers 960 m
Townhall Hamburg 1.2 km
Alter Elbtunnel 1.3 km
Reeperbahn 1.7 km
Park Planten un Blomen 2.1 km
Alster 2.4 km
Tierpark Hagenbeck 6.6 km
Nearby landmarks
Elbphilharmonie 10 m
Plaza 30 m
Discovery Dock 130 m
Ship MS Seute Deern 220 m
Dr. Navid Jalilvand M. Sc. 270 m
Speicherstadtmuseum 290 m
Spicy's Gewuerzmuseum 330 m
Baumwall Subway Station 360 m
Miniatur Wunderland 390 m
Traditional ship´s harbour 410 m

The Westin Hamburg

Platz der Deutschen Einheit 2, HafenCity, Hamburg, Germany, 20457 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the HafenCity part of Hamburg, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Miniatur Wunderland. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

370 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

400 meters to Miniatur Wunderland

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Eco & Adventure
Hiking
Workout and Leisure
Exercise area
Swimming pool [indoor]
See all amenities

Facilities

Bicycle rental

Pets allowed

Car park

Complimentary WIFi in all rooms

Swimming pool [indoor]

Exercise area

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Hamburg every 24 minutes on Agoda.com
Value for money7.8
Location rating9.7
Nearest airportHamburg-Finkenwerder Airport (XFW)
Distance to airport9.8 km

Rooms available at The Westin Hamburg

Owner Suite, Presidential Suite, 1 King, City/Elbe view
...
  • River view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Maisonette Suite, Bi-level Suite, 1 King, City/Elbe view
...
  • River view
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Elbphilharmonie Studio, Studio, 1 King, City/Elbe view
...
  • River view
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Deluxe, Guest room, 1 King, City view, Partial harbor view
...
  • River view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Elbphilharmonie Suite, Suite, 1 King, City/Elbe view
...
  • River view
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Horizon Suite, Suite, 1 King, City/Elbe view, Skyline view
...
  • River view
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Premium City, Guest room, 1 King, Hafencity/Water view
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed
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Suite, 1 King, Alternate bed: sofa bed
...
  • River view
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Classic Elbphilharmonie, Guest room, 2 Queen, Atrium view
...
  • Courtyard view
  • Shower and bathtub
  • 2 queen beds
Enter dates to see prices
Panorama Suite, Suite, 1 King, City view, Water view
...
  • Kitchenette
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Frequently asked questions

What time is check-in and check-out at The Westin Hamburg?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Hamburg?

For those who wish to drive their own cars, The Westin Hamburg has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 50 EUR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Hamburg with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Westin Hamburg?

Start your mornings right, with the continental and buffet breakfast options offered at The Westin Hamburg. Adults can enjoy breakfast offered with an additional charge of 31 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at The Westin Hamburg?

The Westin Hamburg does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Westin Hamburg?

The closest train, metro, or bus station to The Westin Hamburg is Überseequartier Subway Station, 990 m away.

What restaurants are nearby The Westin Hamburg?

The Westin Hamburg is located in HafenCity, famous for good restaurants such as Störtebeker Elbphilharmonie, The Bridge Bar and CARLS Bistro.

What popular shopping places are close to The Westin Hamburg?

Shopping options in The Westin Hamburg’s HafenCity neighborhood include Metropolitan Gallery & Gregs Gallery.

What are popular attractions near The Westin Hamburg?

The Westin Hamburg is located in HafenCity area, which is famous for attractions such as International Maritime Museum, HafenCity and Automuseum PROTOTYP.

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Explore the neighborhood

What people love about The Westin Hamburg

  • 9.6

    Exceptional

    "I Will come back."

    Alma

    |

    March 6, 2020

  • 9.2

    Exceptional
    Spaciousness

    "Great spacious rooms in fantastic building with great view"

    Peter

    |

    December 10, 2018

  • 10

    Exceptional

    "The fantastic building!!"

    INESA

    |

    September 3, 2018

Overall rating:

8.9

Excellent
6,469 reviews
Cleanliness
9.5
Facilities
8.8
Location
9.7
Read all reviews >
More about The Westin Hamburg

More about The Westin Hamburg

The Westin Hamburg

Do more sightseeing in the famous neighborhoods of Hamburg with a stay at The Westin Hamburg. Enjoy the history and beauty of Hamburg by visiting one of the many monuments around town. Explore the genuine Hamburg that most travelers never see, with a stay at The Westin Hamburg -- located only 390 m from Miniatur Wunderland.
Have a hassle-free trip while enjoying the services and amenities offered by The Westin Hamburg. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Hamburg even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at The Westin Hamburg thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at The Westin Hamburg from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal.
It's good to know that a hair dryer and bathrobes are provided in some guest bathrooms.


Dining and things to do

Every day at The Westin Hamburg begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Light snacking is available day or night with the hotel's vending machines.
Recreational facilities at The Westin Hamburg are designed for escape and relaxation. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's hiking trails. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Breakfast

2 mentions

View

1 mention

Languages spoken

  • English
  • German

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Hiking
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Kitchenette
  • Lock box in room
  • Microwave
  • Mini bar
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Sofa
  • Soundproofing
  • Toiletries
  • Wi-Fi [complimentary]
  • Wi-Fi [for a fee]
Food and dining
Breakfast options
  • American
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

The Saffron

  • Cuisine: International
  • Menu: Buffet
Location
Platz der Deutschen Einheit 2, HafenCity, Hamburg, Germany, 20457
Exceptional
Location

9.7

Airports

  • Hamburg-Finkenwerder Airport (XFW)
    9.8 km 38 min drive
  • Hamburg Airport (HAM)
    10.2 km 39 min drive

Public transportation

  • Baumwall Subway Station
    360 m
  • Rödingsmarkt Subway Station
    740 m

Hospital or clinic

  • Dr. Navid Jalilvand M. Sc.
    270 m

Shopping

  • Hamburger Fischmarkt
    2.1 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Miniatur Wunderland
    390 m
  • Speicherstadt
    610 m
  • St. Michael's Church
    930 m
  • Harbor Piers
    960 m
  • Townhall Hamburg
    1.2 km
  • Alter Elbtunnel
    1.3 km
  • Reeperbahn
    1.7 km
  • Park Planten un Blomen
    2.1 km
  • Alster
    2.4 km
  • Tierpark Hagenbeck
    6.6 km

Nearby landmarks

  • Elbphilharmonie
    10 m
  • Plaza
    30 m
  • Discovery Dock
    130 m
  • Ship MS Seute Deern
    220 m
  • Dr. Navid Jalilvand M. Sc.
    270 m
  • Speicherstadtmuseum
    290 m
  • Spicy's Gewuerzmuseum
    330 m
  • Baumwall Subway Station
    360 m
  • Miniatur Wunderland
    390 m
  • Traditional ship´s harbour
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)31 EUR

The property

  • Non-smoking rooms/floorsYES
  • Number of rooms 244

Parking

  • Daily parking fee50 EUR

Reviews of The Westin Hamburg from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.5
Facilities8.8
Location9.7
Service8.9
Value for money7.8
High score for Hamburg
Rating
9+ Exceptional (20)
8-9 Excellent (2)
7-8 Very Good (5)
6-7 Good (2)
<6 Below Expectation (2)
Time of the year
Mar - May (5)
Jun - Aug (14)
Sep - Nov (10)
Dec - Feb (2)
All guests (78)
All room types
All languages

Show reviews that mention 

Showing 31 verified guest comments
12
10.0
Exceptional
INESA from Latvia
Couple
Stayed 2 nights in August 2018

The best hotel!”

It was a dream!! The fantastic building!! Westin is Westin everywhere and always! Great, new, modern hotel with wonderful view!!

Reviewed September 03, 2018

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9.2
Exceptional
Hans-Joerg from Germany
Couple
Stayed 1 night in April 2017

Outstanding place”

Located inside the Elbphilharmonie, new hotel with great views and rooms. Nice experience

Reviewed June 04, 2017

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7.6
Very good
Adam
Business traveler
Stayed 1 night in June 2018

Spacious rooms”

The building is fantastic and offers great views. Rooms are spacious and beds comfortable. Nice bathrooms but complimentary toiletteries are below par for even average hotels. Service was fine. Not spectacular, but there was nothing to complain about. The food at breakfast was good quality.

Reviewed June 21, 2018

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7.6
Very good
Adam
Business traveler
Stayed 1 night in July 2018

Average”

Building = Amazing Service = good Rooms = good Breakfast = below average Room service = pretty bad food quality. Overall, the hotel is fine. But it should be better than fine.

Reviewed July 13, 2018

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9.2
Exceptional
Peter from Switzerland
Family with teens
Stayed 2 nights in December 2018

Hotel within Elbphilharmonie building ”

Great spacious rooms in fantastic building with great view

Reviewed December 10, 2018

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9.6
Exceptional
Alma from Sweden
Couple
Elbphilharmonie Suite, Suite, 1 King, City/Elbe view
Stayed 1 night in March 2020

I loved everything .”

I Will come back.

Reviewed March 06, 2020

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9.2
Exceptional
Ercan from Germany
Couple
Premium Waterfront, Guest room, 1 King, Harbour/Elbe view
Stayed 1 night in June 2022

Amazing Room View to the River”

It is overpriced but you receive probably the best room view in Hamburg. Parking spa and gym cost extra and is high priced.

Reviewed June 04, 2022

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4.8
JEAN from France
Couple
Stayed 1 night in October 2018

Deception”

Hôtel très récent , confort de la literie Westin et belle salle de bains , MAIS cuvette des toilettes douteuse Chambre sans ouverture ouvrante et sans vue -MOBILIER très banal et air conditionné très bruyant-café soluble de très piètre qualité Personnel d’accueil très peu intéressé par l’accueil des voyageurs Personnel du bar et du restaurant très désinvolte dans sa tenue et ses rapports verbaux Nourriture du restaurant très quelconque et service de vin déplorable

Reviewed November 08, 2018

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10.0
Exceptional
Mirjam from Switzerland
Group
Deluxe, Guest room, 2 Queen, City view, Partial harbor view
Stayed 3 nights in May 2022

Absolute Weltklasse”

Ausblick ein Traum

Reviewed May 17, 2022

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9.2
Exceptional
Elke from Germany
Couple
Classic Elbphilharmonie, Guest room, 2 Queen, Atrium view
Stayed 2 nights in October 2021

Eine besondere Unterkunft”

Die Lage zum Atrium nicht zu empfehlen, da wenig Tageslicht in die Zimmer kommt.

Reviewed October 11, 2021

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8.0
Excellent
Carolina from Switzerland
Solo traveler
Premium Waterfront, Guest room, 1 King, Harbour/Elbe view
Stayed 5 nights in September 2021

Teils Teils”

Nicht alles verdient 5 * im WestIn.

Reviewed September 21, 2021

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9.6
Exceptional
Ulrich from Germany
Couple
Premium Waterfront, Guest room, 1 King, Harbour/Elbe view
Stayed 2 nights in August 2021

Exceptional”

Die Lage des Westin ist wirklich phänomenal. Der Rundblick aus dem Zimmer begeistert, vor allem bei nächtlicher Beleuchtung. Die Mitarbeiter sind wohltuend freundlich und aufmerksam. Die Parkmöglichkeit im Hause ist angenehm. Es fehlte uns eigentlich nur das adäquate eigene Restaurant. Im Westin muß man wenigstens einmal im Leben gewohnt haben!

Reviewed September 07, 2021

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8.8
Excellent
Christian from Switzerland
Family with young children
Classic Elbphilharmonie, Guest room, 2 Queen, Atrium view
Stayed 4 nights in July 2021

Excellent”

Super Lage, Internet sehr langsam, aktuelle Coronaauflagen (zB Testung alle 72h für Kinder) wurden erst im Hotel kommuniziert und sind auf der Internetseite des Hotels nur nach längerem Suchen zu finden (andere Anbieter verschicken Mails mit entsprechenden Hinweisen). Dafür wird man freundlich aber bestimmt darauf hingewiesen, dass sonst das gebuchte Hotelzimmer nicht zur Verfügung steht.

Reviewed July 26, 2021

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9.2
Exceptional
Maik from Germany
Business traveler
Premium Waterfront, Guest room, 1 King, Harbour/Elbe view
Stayed 1 night in November 2020

Kurzaufenthalt 1a”

Sehr aufmerksames und freundliches Personal. Super Aussicht auf den Hafen... alles wie es mit 5* soll.

Reviewed November 24, 2020

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9.2
Exceptional
Sonja from Germany
Couple
Classic Elbphilharmonie, Guest room, 1 King, Atrium view
Stayed 1 night in October 2020

Ein traumhafter Blick”

Super nettes Personal...... Gegen ein Upgrade hatten wir nichts einzuwenden

Reviewed November 01, 2020

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9.2
Exceptional
Armin from Germany
Couple
Premium Waterfront, Guest room, 1 King, Harbour/Elbe view
Stayed 1 night in July 2020

Fantastische Aussicht! Top!”

Das Zimmer war wunderschön, sehr stil- und geschmackvoll eingerichtet ..... ein Bad/Badewanne mit Panorama-Blick auf die Elbe ein Highlight! Den Frühstücksraum fanden wir für ein Hotel dieser Klasse etwas zu kühl, aber dennoch ansprechend! Die Bar ist hingegen sehr nett und wieder mit dem traumhaften Weitblick über das Hafengebiet und die Elbe! Wirklich sehr empfehlenswert, auch in Zeiten von Corona bedenkenlos machbar!

Reviewed July 29, 2020

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9.6
Exceptional
Hosam from Germany
Business traveler
Deluxe, Guest room, 1 King, City view, Partial harbor view
Stayed 1 night in March 2020

Topp auf der Elphi”

Schönes, sauberes und geräumiges Zimmer mit toller Aussicht.

Reviewed March 08, 2020

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9.2
Exceptional
Siegfried from Germany
Couple
Classic Elbphilharmonie, Guest room, 1 King, Atrium view
Stayed 1 night in March 2020

Tolles Erlebnis”

Ein Super-Aufenthalt. Wir haben uns sehr wohl gefühlt.

Reviewed March 07, 2020

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10.0
Exceptional
michael from Germany
Couple
Elbphilharmonie Suite, Suite, 1 King, City/Elbe view
Stayed 1 night in November 2019

Wunderbar ”

Alles perfekt! Vom freundlichen Empfang über das sehr freundliche Personal in der Lounge bis hin zu dem wunderschönen Zimmer‘! Wir kommen gerne wieder!

Reviewed November 21, 2019

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6.8
Good
Astrid from Germany
Couple
Classic Elbphilharmonie, Guest room, 1 King, Atrium view
Stayed 2 nights in September 2019

Niemals ein Zimmer mit "Atriumblick"”

Die Zimmer sind groß und modern eingerichtet. Auch das Bad lässt keine Wünsche offen. Allerdings war bei Anreise nur eine kleine Tube Duschbad für 2 Personen vorhanden, sodass wir am nächsten Morgen "ohne" Duschen mussten. Die Zimmer mit Atriumblick sind dunkel und absolut nicht zu empfehlen. Man hat kein Tageslicht und fühlt sich eingeengt und wie hinter einem Baugerüst. Check in und out sind mit längeren Wartezeiten verbunden. Die Hotelbar schließt bereits um 1 Uhr. Im ganzen Hotel gibt es keinen einzigen Raucherbereich.Man muss also bis vor den Eingang gehen. Der Eingangsbereich neben den Zugängen zur Plaza ist sehr bescheiden und schmutzig. Der Kühlschrank der Minibar war nicht sauber.

Reviewed September 16, 2019

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12
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