The Westin Harbour Castle, Toronto

1 Harbour Square, The Harbourfront, Toronto (ON), Canada, M5J 1A6 - See map
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The Westin Harbour Castle, Toronto

"The hotel is about half renovated and the updated rooms are quite nice with one of the most comfortable beds you will ever sleep on."

Edward - January 11, 2020

Guest room, 1 King The Westin Harbour Castle, Toronto
Lobby The Westin Harbour Castle, Toronto
Interior view The Westin Harbour Castle, Toronto
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Hockey Hall of Fame
Within 660 m of property
See map
Popular landmarks
Harbour Square Park 140 m
Toronto Islands Ferries 140 m
Pinnacle Centre 200 m
1clinic 270 m
Scotiabank Arena 320 m
Newcourt Centre 320 m
Arctic Nunavut 340 m
The Canadian Naturalist 360 m
Tilley Endurables 370 m
Queen's Quay Terminal 370 m
Nearby landmarks
Hockey Hall of Fame 660 m
Ripley's Aquarium of Canada 750 m
CN Tower 840 m
St. Lawrence Market 1.01 km
Distillery Historic District 1.79 km
The AGO, Art Gallery of Ontario 1.92 km
Toronto Islands 2.13 km
Royal Ontario Museum 3.3 km
Casa Loma 4.89 km
Toronto Zoo 24.94 km
9.2

Exceptional

Location rating score

Inside city center

This property is in high demand!

6 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 560 meters to public transportation

  • Airport transfer

  • Currency exchange

  • 760 meters to the beach

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Toronto (ON) every 27 minutes on Agoda.com
Value for money8.2
Location rating9.2
Nearest airportBilly Bishop Toronto City Airport (YTZ)
Distance to airport1.9 km

Rooms available at The Westin Harbour Castle, Toronto

Excellent
Room comfort & quality
8.8
Guest room, 1 King
Guest room, 1 King
...
  • Room size: 31 m²/334 ft²
  • Shower and bathtub
  • 1 king bed
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Guest room, 1 King, Lake view, Corner room
Guest room, 1 King, Lake view, Corner room
...
  • Shower and bathtub
  • 1 king bed
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Parlor, Alternate bed: sofa bed, Lake view
Parlor, Alternate bed: sofa bed, Lake view
...
  • Shower and bathtub
  • 1 king bed
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Guest room, 1 King, Lake view, High floor
Guest room, 1 King, Lake view, High floor
...
  • Room size: 31 m²/334 ft²
  • Lake view
  • 1 king bed
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Guest room, 2 Double
Guest room, 2 Double
...
  • Room size: 31 m²/334 ft²
  • Shower and bathtub
  • 2 double beds
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Guest room, 1 King, City view
Guest room, 1 King, City view
...
  • Shower and bathtub
  • 1 king bed
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Presidential Suite, 2 Bedroom Presidential Suite, 1 King
Presidential Suite, 2 Bedroom Presidential Suite, 1 King
...
  • Shower and bathtub
  • 2 double beds
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Guest room, 2 Double, City view
Guest room, 2 Double, City view
...
  • Shower and bathtub
  • 2 double beds
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Guest room, 2 Double, Lake view
Guest room, 2 Double, Lake view
...
  • Shower and bathtub
  • 2 double beds
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1 Bedroom Suite
1 Bedroom Suite
...
  • Shower and bathtub
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Frequently asked questions

What time is check-in and check-out at The Westin Harbour Castle, Toronto?

Check-in is from 11:30 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Harbour Castle, Toronto?

The Westin Harbour Castle, Toronto is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, The Westin Harbour Castle, Toronto has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 50 CAD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Toronto (ON) with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at The Westin Harbour Castle, Toronto?

The Westin Harbour Castle, Toronto does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about The Westin Harbour Castle, Toronto

  • 8.4
    Excellent

    "First time staying at this hotel and will return again"

    Pamela

    |

    February 20, 2020

  • 9.6
    Exceptional
    Staff 

    "The staff is fantastic and location unmatched"

    Edward

    |

    January 10, 2018

  • 8.4
    Excellent
    Location

    "The location and view was fabulous."

    Pamela

    |

    February 20, 2020

Property ranking|Compared to 1,385 Toronto (ON) properties
See all rankings
Service score
8.9/10
Cleanliness score
8.8/10
Room comfort score
8.8/10
Review score - United States
9.4/10
Better than
99
%
of Toronto (ON) properties
Better than
99
%
of Toronto (ON) properties
Better than
99
%
of Toronto (ON) properties
Better than
99
%
of Toronto (ON) properties
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Overall rating:
8.8
Excellent
98 reviews
Cleanliness
8.9
Facilities
8.7
Location
9.2
Read all reviews >
What travelers say they love:
I have stayed at this hotel on several occasions and have al...
Edward from Senegal
Family with young children
More about The Westin Harbour Castle, Toronto

More about The Westin Harbour Castle, Toronto

The majestic 38-story twin towers that are The Westin Harbour Castle, Toronto feature 977 rooms and a world of luxurious amenities. Famous Heavenly brand beds ensure a good night's sleep in the spacious rooms and suites, some of which have breathtaking views of Lake Ontario. For a relaxing day out, check out the nearby Harbourfront Center where natural wildlife meanders through the grounds alongside the human visitors. In the winter, it is possible to ice skate here as well. There are plenty of nearby dining options, but be sure to head to the top of the south tower for dinner at Toula, the in-house restaurant that features exceptional views of Toronto's skyline. Considered by many to be the best hotel in the entire city, The Westin Harbour Castle, Toronto is an exceptional option while staying in the city.

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Most talked about facilities

View
3 mentions
Food & Dining
2 mentions
Internet
2 mentions
Car Park
2 mentions

What they offer

10.0
Exceptional

"One of the most satisfied experience during stay, highly rec..."

Hong

|

January 6, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental
Vegetarian
Full English/Irish
Gluten-free

Restaurants on site

The Chartroom Bar and Lounge
Cuisine:American
Menu:Buffet, A-la-carte
Toula Restaurant and Bar
Cuisine:Italian
Menu:Buffet
Savoury
Menu:Buffet
The Mizzen Restaurant
Cuisine:International
Menu:Buffet
Harbour Coffee Bar
Cuisine:American
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Westin Harbour Castle, Toronto from real guests

Provided by verified guests of Agoda
Agoda Reviews (98)Booking.com Reviews (2345)
8.8
/
10
Cleanliness8.9
Facilities8.7
Location9.2
Room comfort and quality8.8
Service8.9
Value for money8.2
High score for Toronto (ON)
Rating
9+ Exceptional (25)
8-9 Excellent (18)
7-8 Very Good (8)
6-7 Good (4)
<6 Below Expectation (2)
Time of the year
Mar - May (8)
Jun - Aug (18)
Sep - Nov (13)
Dec - Feb (18)
Don't miss out!Users are booking a place in Toronto (ON) every 27 minutes on Agoda.com
All guests (98)
All room types
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Show reviews that mention 

Showing 57 verified guest comments
123
10.0
Exceptional
GARRY from Australia
Couple
Stayed 3 nights in January 2013

wonderful hotel great location”

everything - especially the view

Our travel agent researched and booked The Westin Harbour Castle Hotel for us and we couldn't have been happier. Okay, it's a huge (900+ rooms) convention style hotel but the rate offered via Agoda was great compared to similar Toronto downtown 4* and 5* rated hotels. The rooms with comfy king beds are huge and the bathrooms are lovely. The hotel has numerous food and beverage outlets, but we were on our honeymoon so we ventured out (even in the middle of winter) to explore Toronto and seek out restaurants recommended by our travel agent. so, all in all, a great hotel stay and hightly recommended for the location and price booked through Agoda.

Reviewed January 21, 2013
10.0
Exceptional
Jiri from United States
Solo traveler
Standard
Stayed 3 nights in May 2011

Harbourfront fine hotel.”

Convenient location close to many attractions.

Right after arrival at the hotel one feels very welcome. Girl at the reception was very friendly and helpful. Hotel is big with lots of tourists and business people moving around, but one never feels rushed. Rooms are very comfortable and large in very good condition. Also it is very convenient to use Airport Express shuttle because one of its stops is in front of the hotel. It is the first stop on the way from the airport. It will save you money in comparison with limos or taxis. Hotel is short walk from CN Tower and Roger's Center (home of Toronto Blue Jays). Connecting street car to the subway station is also very close.

Reviewed June 05, 2011
10.0
Exceptional
Geraldine from Australia
Solo traveler
Stayed 1 night in September 2012

Awesome hotel and fantastic location!”

Comfiest bed I have possibly slept in, in my life! great facilities and location!

I have no negatives about this hotel - after not sleeping for nearly 38 hours due to work and flying all I wanted to do was relax - it was my first time in Toronto so I had a quick look around the harbour front in the evening, checked out the hotel's facilities, had an amazing pasta dish at the roof top restaurant, had a nice long hot shower and had the best sleep in a long time... so good I slept through my alarm and nearly was late for checkout.

Reviewed September 13, 2012
8.3
Excellent
stephane from United States
Couple
Stayed 2 nights in June 2013

Amazing customer service and a great room”

The outstanding staff, the heavenly bed, the location

Overall we were happy. After driving 9 hours to Toronto we arrived and ... No valet parking! We were not too pleased but their lot was full so what can you do? We had to park our own car 2 blocks away and it was a little confusing where the Westin allocated spots were. Anyway, we checked in and got to our room and the neighboring room was quite noisy. We called to change our room and in less than 10 minutes a porter arrived with new keys and a smile and took us to a quiet room. Shower/ bathroom great / bed heavenly / room service fast and friendly. Food was way expensive and quality was just good, not great. The coffee bar suited our needs for breakfast and they have Starbucks coffee. My mocha was really good. When we checked out we mentioned our parking experience and we were credited 100% for it. Overall, very positive stay.

Reviewed June 29, 2013
8.4
Excellent
Debra from Canada
Family with teens
Stayed 1 night in December 2016

Family wedding close by”

Staff working at check-in were fantastic & made sure our family was placed in next room. Very kind & friendly. I have stayed at Westin before many years ago with my daughter for a leisure small vacation. We both loved the hotel & enjoyed Toronto outings.

Reviewed January 05, 2017
9.0
Exceptional
THANH from Vietnam
Business traveler
Stayed 5 nights in October 2015

A heritage hotel of Toronto ”

Great location, Staff supports, Lake view

A satisfactory stay for my business conference, it is truly a heritage hotel of Toronto.

Reviewed October 23, 2015
9.2
Exceptional
Edward from Senegal
Family with young children
Guest room, 1 King
Stayed 1 night in January 2020

Good location and Good view, updating required on some rooms”

I have stayed at this hotel on several occasions and have always enjoyed it. The hotel is about half renovated and the updated rooms are quite nice with one of the most comfortable beds you will ever sleep on. they do tend not to have the best views. The room we had this time was decidedly more dated, but still very clean and comfortable but had a great view over the harbor area. It was suggested to me by staff that these rooms too will be updated in the near future. We will continue to stay at this hotel

Reviewed January 11, 2020
9.0
Exceptional
Derek from Canada
Solo traveler
Stayed 1 night in November 2014

Nice stay”

Location, View, Food

Had a bite to eat at the lounge in the lobby before heading out to see a show at the guvernment. Great food, some craft beer. Bed was super comfortable and the view of the harbour in the morning was nice. I'll be back for sure.

Reviewed February 09, 2015
9.0
Exceptional
David from Canada
Couple
Stayed 1 night in January 2010

Jan 1 2010”

Speedy check in - lovely room -great bed - great shower!
Restaurant overpriced for the qulity of food although a lovely view and good service.

Our stay was Jan 1st so the night before had been New Year's Eve. The restaurant opened at 5:30 and was out of two menu items we selected at 6:30 pm with only one other party of guests (perhaps they weren't expecting a very busy night)and sorry to say but the food was really not great. Other than that the hotel was beautiful and our room had a great view of the city and partial view of the lake. Fabulous bed!

Reviewed January 12, 2010
8.4
Excellent
Judy from Canada
Family with young children
Guest room, 2 Double
Stayed 1 night in July 2019

Great location and good for an older hotel”

It was nice a stay if you want to be downtown but if you’re used to newer hotels, it has a bit of a dated ambience and layout. We could still tell the floor we stayed on was a smoking floor because the halls and room still smelled like old smoke. We had a room with a great view of the lake but they only had double sized beds and no queen sized beds. So it is pretty tight for more than two people. We were traveling with children and asked about getting a cot and found that it was not an option for some of the double rooms. It was quite crowded with summer travelers so there were long waits to get your car and for checking in.

Reviewed July 17, 2019
10.0
Exceptional
Amanda from Canada
Couple
Guest room, 1 King
Stayed 2 nights in September 2020

Fantastic Hotel ”

Absolutely one of the best hotels I have been to. The rooms are amazing from the view to the bed. The staff was wonderful and couldn't ask for a better location. I would recommend it to anyone.

Reviewed September 24, 2020
8.3
Excellent
David from United States
Business traveler
Stayed 1 night in August 2009

Very nice”

Close to City Center Airport and Rogers Stadium. Nice view of lake from rooms.
Limited access to lake. No water ferry access to airport despite maps that show airport-harbor ferry line.

We found easy access from City Center Airport by land taxi ($7). There is also easy access to Rogers Stadium by foot or taxi ($7 - $10). The hotel staff was helpful and unobtrusive. The entire Facility was in top condition. The rooms were very spacious and nicely appointed. South-side rooms had great lake view, north-side rooms had nice city view. The hotel restaurant was very expensive and provided no lake view. Good variety of nearby restaurants.

Reviewed August 08, 2009
10.0
Exceptional
Richard from United States
Couple
Stayed 1 night in October 2018

Toronto Stopover”

High end hotel on the lake. We had high floor lake view. Extremely quiet. Be advised though all valet parking, no self park. But certainly a high end stay.

Reviewed October 02, 2018
7.3
Very good
Rubens from Brazil
Business traveler
Stayed 2 nights in October 2012

Expensive hotel that is not worth it”

Location near the lake and train and subway stations

Hotel has made lots of mistakes; started with not resupplying correctly the bathroom, went thru double charging the same nights I payed again on the credit card and not allowing me to enter the room after I've checked out to look for lost cell phone (which is still missing). Lots of people on the same conference dealt with billing errors, to the point that one of them lost his flight. Run to the hills, i.e., another hotel.

Reviewed October 24, 2012
8.0
Excellent
Yoko from Japan
Group
Stayed 1 night in June 2013

big nice lake view room”

lake view, close to the landing dock, close to the airport

First impression was not very good...when we checked in, it was a very small room. We asked the reception to change the room with the same rate. They offered us a big room in South Wing , the room had huge windows and nice lake view. Good free wifi in public area, but no free wifi in the room. The hotel was close to the downtown.

Reviewed June 21, 2013
6.7
Good
M from United Kingdom
Solo traveler
Stayed 3 nights in December 2012

OK hotel & location but what about the toiletries?”

Comfortable bed, good views, swimming pool

Check-in was easy. Room was a good size and with a lovely view of the lake but there was rubbish still in the bin when I arrived. Bathroom was a good size but bath was too shallow to have a good soak. Also the only toiletries supplied were soap, shampoo and body lotion. At a hotel of this standard I would expect shower cap, comb, cotton buds etc. The swimming pool was a good size for laps and with a nice view. Breakfast at their restaurant near the lobby was OK. After my first night I returned to the hotel at around 3pm and my room still had not been cleaned so I had to ask for house keeping as I was jet lagged and wanted a nap. The hotel did not seem that full so I would expect cleaning to be done a bit more quickly. I had a massage at their spa which was not owned by the hotel so you had to pay separately. The masseuse was good but the spa facilities were a bit basic and not what I was expecting of hotel of this supposed standard. Overall whilst the room was OK, my stay was not at the level I expect of a 4 star hotel and I would rate this as a 3 star.

Reviewed January 14, 2013
8.4
Excellent
David from Canada
Couple
Stayed 2 nights in February 2017

Always a pleasant experience ”

Location is great. Just think pets should be confined to a section of the hotel. I have no problem with pets but prefer to stay in a room I know they haven't been in. Not everyone respects hotel rooms and allergies are a problem

Reviewed February 21, 2017
8.8
Excellent
Kelly from United States
Couple
Stayed 1 night in August 2016

Beautiful View of Lake! ”

The room was great and comfortable. The view of the lake was gorgeous! The location was nice. It was nice to be able to keep the car parked and walk around the city and sight see.

Reviewed August 23, 2016
9.6
Exceptional
Edward from Canada
Family with young children
Stayed 1 night in January 2018

The staff are the cherry on top of a great hotel”

Though the room could stand a good update it had the most comfortable bed I have slept in for years. The staff is fantastic and location unmatched

Reviewed January 10, 2018
8.3
Excellent
Dania from Canada
Group
Stayed 2 nights in September 2007

Westin Harbour Castle - A Toronto Gem!”

The hotel is contemporarily decorated in a crisp and clean style which is refreshing amongst hotels that are locked into the very old "typical" hotel look...

Reviewed September 11, 2007
123
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