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The Westin Harbour Castle, Toronto
The Westin Harbour Castle, Toronto
The Westin Harbour Castle, Toronto
The Westin Harbour Castle, Toronto
The Westin Harbour Castle, Toronto
The Westin Harbour Castle, Toronto
The Westin Harbour Castle, Toronto

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8.7

Excellent

124 reviews

124 reviews

View11
Housekeeping2
Food & Dining1
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9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
Available
Popular landmarks
Hockey Hall of Fame 660 m
Ripley's Aquarium of Canada 750 m
CN Tower 840 m
St. Lawrence Market 1.0 km
Distillery Historic District 1.8 km
The AGO, Art Gallery of Ontario 1.9 km
Toronto Islands 2.1 km
Royal Ontario Museum 3.3 km
Casa Loma 4.9 km
Toronto Zoo 24.9 km
Nearby landmarks
Waterpark Place Parking 90 m
Waterpark Athletics 130 m
Harbour Square Park 140 m
Toronto Islands Ferries 140 m
Pinnacle Centre 200 m
1clinic 270 m
Scotiabank Arena 320 m
Newcourt Centre 320 m
Arctic Nunavut 340 m
The Canadian Naturalist 360 m

The Westin Harbour Castle, Toronto

1 Harbour Square, The Harbourfront, Toronto (ON), Canada, M5J 1A6 - See map

Strategically situated in The Harbourfront, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous CN Tower. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

560 meters to public transportation

Check-in [24-hour]

Airport transport

Excellent view

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas."

Facilities

Transport to airport

Bicycle rental

Valet parking

Pets allowed

Swimming pool [indoor]

Hot tub

Complimentary WIFi in all rooms

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Toronto (ON) every 8 minutes on Agoda.com
Value for money8.0
Location rating9.2
Nearest airportBilly Bishop Toronto City Airport (YTZ)
Distance to airport1.9 km

Rooms available at The Westin Harbour Castle, Toronto

Excellent
Room comfort & quality

8.8

Guest room, 1 King, Lake view
...
  • Lake view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Guest room, 1 King
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Guest room, 1 King, Lake view, Terrace level, Balcony
...
  • Lake view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double, Lake view
...
  • Lake view
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices
Guest room, 2 Double, Lake view, Terrace level, Balcony
...
  • Lake view
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
1 Bedroom Suite
...
  • Lake view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Parlor, Alternate bed: sofa bed, Lake view
...
  • Lake view
  • Shower and bathtub
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Guest room, 1 King, Lake view, Corner room
...
  • Lake view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Chairman Suite, 1 Bedroom Suite
...
  • Lake view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Westin Harbour Castle, Toronto?

Check-in is from 11:30 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Harbour Castle, Toronto?

The Westin Harbour Castle, Toronto is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, The Westin Harbour Castle, Toronto has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 35 CAD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Toronto (ON) with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Westin Harbour Castle, Toronto?

Start your mornings right, with the à la carte and continental breakfast options offered at The Westin Harbour Castle, Toronto. Full american breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 27 CAD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Westin Harbour Castle, Toronto?

The Westin Harbour Castle, Toronto features 3 on-site restaurants for your dining convenience. Breakfast is served here.

Can special events be hosted at The Westin Harbour Castle, Toronto?

You may choose an outdoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at The Westin Harbour Castle, Toronto. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at The Westin Harbour Castle, Toronto?

On-site venues and convenient event services make The Westin Harbour Castle, Toronto an ideal choice for hosting events such as conferences and meetings. Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at The Westin Harbour Castle, Toronto?

The Westin Harbour Castle, Toronto does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Westin Harbour Castle, Toronto?

Union Train Station is the closest train, metro, or bus station, about 550 m away from The Westin Harbour Castle, Toronto.

What restaurants are nearby The Westin Harbour Castle, Toronto?

The Westin Harbour Castle, Toronto’s neighborhood is The Harbourfront which includes popular restaurants such as Cocoberry Cafe, Toula Restaurant and The Deskafe.

What popular shopping places are close to The Westin Harbour Castle, Toronto?

The Westin Harbour Castle, Toronto is located in The Harbourfront area which features shopping places such as The Power Plant and Cornerstone Canadian Art & Craft.

What are popular attractions near The Westin Harbour Castle, Toronto?

The Westin Harbour Castle, Toronto’s location in the The Harbourfront neighborhood makes it close to famous attractions including CN Tower, Ripley's Aquarium of Canada and Toronto Union.

What popular beaches are close to The Westin Harbour Castle, Toronto?

The Westin Harbour Castle, Toronto’s The Harbourfront neighborhood also includes Sugar Beach.

What popular natural sightseeing spots are close to The Westin Harbour Castle, Toronto?

The Westin Harbour Castle, Toronto’s nearby natural sights include Harbourfront located in the same The Harbourfront area.

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Explore the neighborhood

What people love about The Westin Harbour Castle, Toronto

  • 10

    Exceptional

    "The hotel with the best view you can choose from in Toronto."

    Boseong

    |

    January 28, 2022

  • 9.2

    Exceptional
    Location

    "Great spot and incredible view!"

    Lisa

    |

    December 4, 2021

  • 7.6

    Very good
    Location

    "The hotel has an excellent location."

    paula

    |

    September 4, 2021

Overall rating:

8.7

Excellent
124 reviews
Cleanliness
8.8
Facilities
8.6
Location
9.2
Read all reviews >
What travelers say they love:
Very friendly staff.
Chris from Canada
Solo traveler
More about The Westin Harbour Castle, Toronto

More about The Westin Harbour Castle, Toronto

The Westin Harbour Castle, Toronto

You'll love the exceptional convenience during your stay at The Westin Harbour Castle, Toronto, located right in the heart of the city center, with an easy access to everything in Toronto (ON). The true local flavors and culture of Toronto (ON) are yours with a stay at The Westin Harbour Castle, Toronto, located just 830 m from the famous CN Tower.
The superior services and facilities offered at The Westin Harbour Castle, Toronto will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Toronto (ON) can be assisted with the car hire services available here.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Westin Harbour Castle, Toronto. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the The Westin Harbour Castle, Toronto. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at The Westin Harbour Castle, Toronto. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at The Westin Harbour Castle, Toronto, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
The Westin Harbour Castle, Toronto promises you a fun-packed holiday with a variety of activities and facilities. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, steam room, spa and sauna. The many offerings at The Westin Harbour Castle, Toronto ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You won't need to go far to experience fun water sports, with the convenience of canoes provided. Test your skills! Get competitive with your travel group or other guests, at the hotel's mini golf course, tennis court, hiking trails, bowling alley and squash court. No need to go anywhere after dinner -- play with friends or family at the games room and shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all Toronto (ON) has to offer. Your journey through Toronto (ON) can be completed with a short shopping stop at St. Lawrence Market located 1.0 km away. Take a trip to somewhere offshore with an island adventure at Toronto Islands located 2.1 km away.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

View

3 mentions

Food & Dining

2 mentions

Internet

2 mentions

Car Park

2 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French

Outdoor

  • Bicycles

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in all rooms
  • Assistive listening devices provided for meetings
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Flashing door knockers in some rooms
  • Hearing accessible rooms some rooms
  • Lever handles on some guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in some rooms
  • Valet parking outfitted for wheelchair
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in some public hallways
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Canoeing
  • Exercise area
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • Mini golf course
  • On-site entertainment
  • Sauna
  • Spa
  • Squash court
  • Steam room
  • Swimming pool [indoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids club
  • Kids meal
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
  • Continental
  • Vegetarian
  • Full English/Irish
  • Gluten-free
Restaurants on site

The Chartroom Bar and Lounge

  • Cuisine: American
  • Menu: Buffet, A-la-carte

Toula Restaurant and Bar

  • Cuisine: Italian
  • Menu: Buffet

Savoury

  • Menu: Buffet

The Mizzen Restaurant

  • Cuisine: International
  • Menu: Buffet

Harbour Coffee Bar

  • Cuisine: American
  • Menu: Buffet
Location
1 Harbour Square, The Harbourfront, Toronto (ON), Canada, M5J 1A6
Exceptional
Location

9.2

Airports

  • Billy Bishop Toronto City Airport (YTZ)
    1.9 km
  • Toronto / Buttonville Municipal Airport (YKZ)
    25.0 km

Public transportation

  • Union Train Station
    560 m
  • Don Station
    660 m

Hospital or clinic

  • 1clinic
    270 m

Shopping

  • St. Lawrence Market
    1.0 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Hockey Hall of Fame
    660 m
  • Ripley's Aquarium of Canada
    750 m
  • CN Tower
    840 m
  • St. Lawrence Market
    1.0 km
  • Distillery Historic District
    1.8 km
  • The AGO, Art Gallery of Ontario
    1.9 km
  • Toronto Islands
    2.1 km
  • Royal Ontario Museum
    3.3 km
  • Casa Loma
    4.9 km
  • Toronto Zoo
    24.9 km

Nearby landmarks

  • Waterpark Place Parking
    90 m
  • Waterpark Athletics
    130 m
  • Harbour Square Park
    140 m
  • Toronto Islands Ferries
    140 m
  • Pinnacle Centre
    200 m
  • 1clinic
    270 m
  • Scotiabank Arena
    320 m
  • Newcourt Centre
    320 m
  • Arctic Nunavut
    340 m
  • The Canadian Naturalist
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from11:30
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)27 CAD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors34
  • Number of restaurants3
  • Number of rooms 977
  • Year property opened1975
  • Most recent renovation2017

Parking

  • Daily parking fee35 CAD
Property announcements

Upon early departure, an Early Departure Charge of one night(s) room and tax applies.

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of The Westin Harbour Castle, Toronto from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.8
Facilities8.6
Location9.2
Room comfort and quality8.8
Service8.8
Value for money8.0
High score for Toronto (ON)
Rating
9+ Exceptional (29)
8-9 Excellent (18)
7-8 Very Good (11)
6-7 Good (5)
<6 Below Expectation (3)
Time of the year
Mar - May (11)
Jun - Aug (20)
Sep - Nov (14)
Dec - Feb (21)
All guests (124)
All room types
All languages

Show reviews that mention 

Showing 66 verified guest comments
1234
10.0
Exceptional
GARRY from Australia
Couple
Stayed 3 nights in January 2013

wonderful hotel great location”

everything - especially the view

Our travel agent researched and booked The Westin Harbour Castle Hotel for us and we couldn't have been happier. Okay, it's a huge (900+ rooms) convention style hotel but the rate offered via Agoda was great compared to similar Toronto downtown 4* and 5* rated hotels. The rooms with comfy king beds are huge and the bathrooms are lovely. The hotel has numerous food and beverage outlets, but we were on our honeymoon so we ventured out (even in the middle of winter) to explore Toronto and seek out restaurants recommended by our travel agent. so, all in all, a great hotel stay and hightly recommended for the location and price booked through Agoda.

Reviewed January 21, 2013

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10.0
Exceptional
Jiri from United States
Solo traveler
Standard
Stayed 3 nights in May 2011

Harbourfront fine hotel.”

Convenient location close to many attractions.

Right after arrival at the hotel one feels very welcome. Girl at the reception was very friendly and helpful. Hotel is big with lots of tourists and business people moving around, but one never feels rushed. Rooms are very comfortable and large in very good condition. Also it is very convenient to use Airport Express shuttle because one of its stops is in front of the hotel. It is the first stop on the way from the airport. It will save you money in comparison with limos or taxis. Hotel is short walk from CN Tower and Roger's Center (home of Toronto Blue Jays). Connecting street car to the subway station is also very close.

Reviewed June 05, 2011

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10.0
Exceptional
Geraldine from Australia
Solo traveler
Stayed 1 night in September 2012

Awesome hotel and fantastic location!”

Comfiest bed I have possibly slept in, in my life! great facilities and location!

I have no negatives about this hotel - after not sleeping for nearly 38 hours due to work and flying all I wanted to do was relax - it was my first time in Toronto so I had a quick look around the harbour front in the evening, checked out the hotel's facilities, had an amazing pasta dish at the roof top restaurant, had a nice long hot shower and had the best sleep in a long time... so good I slept through my alarm and nearly was late for checkout.

Reviewed September 13, 2012

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8.3
Excellent
stephane from United States
Couple
Stayed 2 nights in June 2013

Amazing customer service and a great room”

The outstanding staff, the heavenly bed, the location

Overall we were happy. After driving 9 hours to Toronto we arrived and ... No valet parking! We were not too pleased but their lot was full so what can you do? We had to park our own car 2 blocks away and it was a little confusing where the Westin allocated spots were. Anyway, we checked in and got to our room and the neighboring room was quite noisy. We called to change our room and in less than 10 minutes a porter arrived with new keys and a smile and took us to a quiet room. Shower/ bathroom great / bed heavenly / room service fast and friendly. Food was way expensive and quality was just good, not great. The coffee bar suited our needs for breakfast and they have Starbucks coffee. My mocha was really good. When we checked out we mentioned our parking experience and we were credited 100% for it. Overall, very positive stay.

Reviewed June 29, 2013

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8.4
Excellent
Debra from Canada
Family with teens
Stayed 1 night in December 2016

Family wedding close by”

Staff working at check-in were fantastic & made sure our family was placed in next room. Very kind & friendly. I have stayed at Westin before many years ago with my daughter for a leisure small vacation. We both loved the hotel & enjoyed Toronto outings.

Reviewed January 05, 2017

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9.0
Exceptional
THANH from Vietnam
Business traveler
Stayed 5 nights in October 2015

A heritage hotel of Toronto ”

Great location, Staff supports, Lake view

A satisfactory stay for my business conference, it is truly a heritage hotel of Toronto.

Reviewed October 23, 2015

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9.2
Exceptional
Edward from Senegal
Family with young children
Guest room, 1 King
Stayed 1 night in January 2020

Good location and Good view, updating required on some rooms”

I have stayed at this hotel on several occasions and have always enjoyed it. The hotel is about half renovated and the updated rooms are quite nice with one of the most comfortable beds you will ever sleep on. they do tend not to have the best views. The room we had this time was decidedly more dated, but still very clean and comfortable but had a great view over the harbor area. It was suggested to me by staff that these rooms too will be updated in the near future. We will continue to stay at this hotel

Reviewed January 11, 2020

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9.0
Exceptional
Derek from Canada
Solo traveler
Stayed 1 night in November 2014

Nice stay”

Location, View, Food

Had a bite to eat at the lounge in the lobby before heading out to see a show at the guvernment. Great food, some craft beer. Bed was super comfortable and the view of the harbour in the morning was nice. I'll be back for sure.

Reviewed February 09, 2015

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9.0
Exceptional
David from Canada
Couple
Stayed 1 night in January 2010

Jan 1 2010”

Speedy check in - lovely room -great bed - great shower!
Restaurant overpriced for the qulity of food although a lovely view and good service.

Our stay was Jan 1st so the night before had been New Year's Eve. The restaurant opened at 5:30 and was out of two menu items we selected at 6:30 pm with only one other party of guests (perhaps they weren't expecting a very busy night)and sorry to say but the food was really not great. Other than that the hotel was beautiful and our room had a great view of the city and partial view of the lake. Fabulous bed!

Reviewed January 12, 2010

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8.4
Excellent
Judy from Canada
Family with young children
Guest room, 2 Double
Stayed 1 night in July 2019

Great location and good for an older hotel”

It was nice a stay if you want to be downtown but if you’re used to newer hotels, it has a bit of a dated ambience and layout. We could still tell the floor we stayed on was a smoking floor because the halls and room still smelled like old smoke. We had a room with a great view of the lake but they only had double sized beds and no queen sized beds. So it is pretty tight for more than two people. We were traveling with children and asked about getting a cot and found that it was not an option for some of the double rooms. It was quite crowded with summer travelers so there were long waits to get your car and for checking in.

Reviewed July 17, 2019

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10.0
Exceptional
Amanda from Canada
Couple
Guest room, 1 King
Stayed 2 nights in September 2020

Fantastic Hotel ”

Absolutely one of the best hotels I have been to. The rooms are amazing from the view to the bed. The staff was wonderful and couldn't ask for a better location. I would recommend it to anyone.

Reviewed September 24, 2020

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8.3
Excellent
David from United States
Business traveler
Stayed 1 night in August 2009

Very nice”

Close to City Center Airport and Rogers Stadium. Nice view of lake from rooms.
Limited access to lake. No water ferry access to airport despite maps that show airport-harbor ferry line.

We found easy access from City Center Airport by land taxi ($7). There is also easy access to Rogers Stadium by foot or taxi ($7 - $10). The hotel staff was helpful and unobtrusive. The entire Facility was in top condition. The rooms were very spacious and nicely appointed. South-side rooms had great lake view, north-side rooms had nice city view. The hotel restaurant was very expensive and provided no lake view. Good variety of nearby restaurants.

Reviewed August 08, 2009

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10.0
Exceptional
Richard from United States
Couple
Stayed 1 night in October 2018

Toronto Stopover”

High end hotel on the lake. We had high floor lake view. Extremely quiet. Be advised though all valet parking, no self park. But certainly a high end stay.

Reviewed October 02, 2018

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7.3
Very good
Rubens from Brazil
Business traveler
Stayed 2 nights in October 2012

Expensive hotel that is not worth it”

Location near the lake and train and subway stations

Hotel has made lots of mistakes; started with not resupplying correctly the bathroom, went thru double charging the same nights I payed again on the credit card and not allowing me to enter the room after I've checked out to look for lost cell phone (which is still missing). Lots of people on the same conference dealt with billing errors, to the point that one of them lost his flight. Run to the hills, i.e., another hotel.

Reviewed October 24, 2012

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8.0
Excellent
Yoko from Japan
Group
Stayed 1 night in June 2013

big nice lake view room”

lake view, close to the landing dock, close to the airport

First impression was not very good...when we checked in, it was a very small room. We asked the reception to change the room with the same rate. They offered us a big room in South Wing , the room had huge windows and nice lake view. Good free wifi in public area, but no free wifi in the room. The hotel was close to the downtown.

Reviewed June 21, 2013

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6.7
Good
M from United Kingdom
Solo traveler
Stayed 3 nights in December 2012

OK hotel & location but what about the toiletries?”

Comfortable bed, good views, swimming pool

Check-in was easy. Room was a good size and with a lovely view of the lake but there was rubbish still in the bin when I arrived. Bathroom was a good size but bath was too shallow to have a good soak. Also the only toiletries supplied were soap, shampoo and body lotion. At a hotel of this standard I would expect shower cap, comb, cotton buds etc. The swimming pool was a good size for laps and with a nice view. Breakfast at their restaurant near the lobby was OK. After my first night I returned to the hotel at around 3pm and my room still had not been cleaned so I had to ask for house keeping as I was jet lagged and wanted a nap. The hotel did not seem that full so I would expect cleaning to be done a bit more quickly. I had a massage at their spa which was not owned by the hotel so you had to pay separately. The masseuse was good but the spa facilities were a bit basic and not what I was expecting of hotel of this supposed standard. Overall whilst the room was OK, my stay was not at the level I expect of a 4 star hotel and I would rate this as a 3 star.

Reviewed January 14, 2013

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8.4
Excellent
David from Canada
Couple
Stayed 2 nights in February 2017

Always a pleasant experience ”

Location is great. Just think pets should be confined to a section of the hotel. I have no problem with pets but prefer to stay in a room I know they haven't been in. Not everyone respects hotel rooms and allergies are a problem

Reviewed February 21, 2017

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8.8
Excellent
Kelly from United States
Couple
Stayed 1 night in August 2016

Beautiful View of Lake! ”

The room was great and comfortable. The view of the lake was gorgeous! The location was nice. It was nice to be able to keep the car parked and walk around the city and sight see.

Reviewed August 23, 2016

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9.6
Exceptional
Edward from Canada
Family with young children
Stayed 1 night in January 2018

The staff are the cherry on top of a great hotel”

Though the room could stand a good update it had the most comfortable bed I have slept in for years. The staff is fantastic and location unmatched

Reviewed January 10, 2018

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8.3
Excellent
Dania from Canada
Group
Stayed 2 nights in September 2007

Westin Harbour Castle - A Toronto Gem!”

The hotel is contemporarily decorated in a crisp and clean style which is refreshing amongst hotels that are locked into the very old "typical" hotel look...

Reviewed September 11, 2007

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