The Westin Harbour Castle Toronto
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Interior view
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Interior view
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Beach
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Location
Exceptional
9.0
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The Westin Harbour Castle Toronto

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Excellent
From 47 reviewsSee what guests said
8.5
  • 740 meters to the beach

  • 550 meters to public transportation

  • Currency exchange

  • Hot tub

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Room choices
8.8
Excellent
Room comfort & quality
Deluxe Corner King
...
  • No view
  • 25 m²/269 ft²
  • 1 super king bed
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Lakeview 2 Double Beds
...
  • No view
  • 25 m²/269 ft²
  • 2 double beds
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Partial Lakeview King Bed
...
  • No view
  • 25 m²/269 ft²
  • 1 super king bed
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Traditional King Bed
...
  • No view
  • 25 m²/269 ft²
  • 1 super king bed
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Accessible
...
  • No view
  • 25 m²/269 ft²
  • 1 super king bed
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2 Double Beds
...
  • No view
  • 25 m²/269 ft²
  • 2 double beds
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Partial Lakeview 2 Double Beds
...
  • No view
  • 25 m²/269 ft²
  • 2 double beds
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Traditional 2 Double Beds
...
  • No view
  • 25 m²/269 ft²
  • 2 double beds
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Premium King
...
  • No view
  • 25 m²/269 ft²
  • 1 super king bed
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King Bed
...
  • No view
  • 25 m²/269 ft²
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Real reviews from real guests

Agoda Reviews (47)Booking.com Reviews (1757)
8.5
Excellent
Filter by guest type:
Cleanliness8.7
Facilities8.7
Location9.0
Room comfort and quality8.8
Service8.8
Value for money8.0
Provided by verified guests of Agoda
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Showing 39 verified guest comments
12
9.6
Edward from Canada
Family with young children
Traditional King Bed
Stayed 1 night in January 2018
The staff are the cherry on top of a great hotel”
Though the room could stand a good update it had the most comfortable bed I have slept in for years. The staff is fantastic and location unmatched
Reviewed January 10, 2018
10.0
Yuhe from China
Couple
Traditional King Bed
Stayed 1 night in December 2017
Exceptional”
Great view and facilities.
Reviewed December 04, 2017
9.6
Andrew from United Kingdom
Business traveler
Traditional King Bed
Stayed 3 nights in April 2017
Excellent ”
Great staff!
Reviewed April 25, 2017
8.4
David from Canada
Couple
Accessible
Stayed 2 nights in February 2017
Always a pleasant experience ”
Location is great. Just think pets should be confined to a section of the hotel. I have no problem with pets but prefer to stay in a room I know they haven't been in. Not everyone respects hotel rooms and allergies are a problem
Reviewed February 21, 2017
8.4
Debra from Canada
Family with teens
Accessible
Stayed 1 night in December 2016
Family wedding close by”
Staff working at check-in were fantastic & made sure our family was placed in next room. Very kind & friendly. I have stayed at Westin before many years ago with my daughter for a leisure small vacation. We both loved the hotel & enjoyed Toronto outings.
Reviewed January 05, 2017
8.8
Kelly from United States
Couple
Lakeview King Bed
Stayed 1 night in August 2016
Beautiful View of Lake! ”
The room was great and comfortable. The view of the lake was gorgeous! The location was nice. It was nice to be able to keep the car parked and walk around the city and sight see.
Reviewed August 23, 2016
6.4
Ray from Taiwan
Couple
Traditional King Bed
Stayed 1 night in December 2015
The Hotel is too old for the money”
Good view, but the Hotel is too old...
Reviewed March 19, 2016
9.0
THANH from Vietnam
Business traveler
Lakeview 2 Double Beds
Stayed 5 nights in October 2015
A heritage hotel of Toronto ”
Great location, Staff supports, Lake view
A satisfactory stay for my business conference, it is truly a heritage hotel of Toronto.
Reviewed October 23, 2015
7.3
Rotessa from Philippines
Solo traveler
Traditional King Bed
Stayed 1 night in May 2015
Loved my stay!”
Location, facilities and staff
Great!
Reviewed May 07, 2015
9.0
Derek from Canada
Solo traveler
Lakeview King Bed
Stayed 1 night in November 2014
Nice stay”
Location, View, Food
Had a bite to eat at the lounge in the lobby before heading out to see a show at the guvernment. Great food, some craft beer. Bed was super comfortable and the view of the harbour in the morning was nice. I'll be back for sure.
Reviewed February 09, 2015
9.3
HYONGYU from South Korea
Business traveler
Lakeview King Bed
Stayed 3 nights in August 2014
Lake view is awesome”
Location, good view and food
Reviewed August 11, 2014
10.0
Saud from Bangladesh
Couple
Lakeview 2 Double Beds
Stayed 2 nights in July 2014
Great experience”
Location, room comfort, value for money
We had a great time ! Highly recommended!!!
Reviewed August 02, 2014
4.7
Shannon from Canada
Couple
Traditional King Bed
Stayed 1 night in July 2014
Not impressed....poor quality all around.”
Room was okay, had the smallest window ever, carpets were filthy, parking was exuberant! Toula restaurant was shabby, dusty and rundown. Half our meals were cold, other half hot and one overdone. Poor service too. So disappointing! Definately not the best, more like the worst. It needs a facelift and staff that pays attention to detail.
Reviewed July 26, 2014
7.0
Joe from Ireland
Business traveler
Traditional 2 Double Beds
Stayed 3 nights in May 2014
Good hotel for business”
Quick check in, nice staff, good facilities
Reviewed July 19, 2014
8.3
kaiqi from China
Couple
Lakeview King Bed
Stayed 2 nights in February 2014
Good room”
staff room location
Reviewed February 26, 2014
8.0
Jianhui from China
Family with young children
Lakeview King Bed
Stayed 1 night in December 2013
Really good.”
Sightseeing, transportation, sleeping
Reviewed January 05, 2014
7.0
Paul from Australia
Couple
Lakeview King Bed
Stayed 2 nights in July 2013
Clean tidy room and at tentative staff”
Room size, good lake view and centrally located to the CBD
Very good, however for the price of the room very disappointed that you had to pay for wifi. An international hotel of this level should have complimentary wifi which cheaper hotels provide. This was the only disappointment about this hotel.
Reviewed August 08, 2013
9.3
Veronica from Italy
Family with teens
Stayed 1 night in July 2013
Superb.”
Service at the reception desk at check-in - Room comfort - proximity to airport
Excellent place to stay. Not in the middle of downtown but easy access to CN tower and downtown.
Reviewed August 07, 2013
8.3
stephane from United States
Couple
Traditional King Bed
Stayed 2 nights in June 2013
Amazing customer service and a great room”
The outstanding staff, the heavenly bed, the location
Overall we were happy. After driving 9 hours to Toronto we arrived and ... No valet parking! We were not too pleased but their lot was full so what can you do? We had to park our own car 2 blocks away and it was a little confusing where the Westin allocated spots were. Anyway, we checked in and got to our room and the neighboring room was quite noisy. We called to change our room and in less than 10 minutes a porter arrived with new keys and a smile and took us to a quiet room. Shower/ bathroom great / bed heavenly / room service fast and friendly. Food was way expensive and quality was just good, not great. The coffee bar suited our needs for breakfast and they have Starbucks coffee. My mocha was really good. When we checked out we mentioned our parking experience and we were credited 100% for it. Overall, very positive stay.
Reviewed June 29, 2013
8.0
Yoko from Japan
Group
Lakeview King Bed
Stayed 1 night in June 2013
big nice lake view room”
lake view, close to the landing dock, close to the airport
First impression was not very good...when we checked in, it was a very small room. We asked the reception to change the room with the same rate. They offered us a big room in South Wing , the room had huge windows and nice lake view. Good free wifi in public area, but no free wifi in the room. The hotel was close to the downtown.
Reviewed June 21, 2013
12
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