The Westin Jakarta

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Kav.C-22A Jl. H. R. Rasuna Said, Kuningan, Jakarta, Indonesia, 12940

Highlights

Excellent room comfort & quality

- Guests have rated this property 9.6/10 on room comfort and quality

Tidur nyenyak...tidak terdengar apapun, bed nya comfy.
Sparkling clean

- Guests have rated this property 9.5/10 on cleanliness

Excellent hotel and is so clean
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Airport transfer

- Airport transfer available at additional charge. To request, check the...

560 meters to public transportation

560 meters to public transportation - Stasiun LRT Kuningan Station is within 560 meters

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Experience the luxurious comfort of The Westin Jakarta, located in the vibrant Kuningan district. Ideal for two travelers, this upscale hotel offers spacious rooms with stunning city views and complimentary Wi-Fi. Indulge in a delightful breakfast at Seasonal Taste, then unwind by the gorgeous pool with panoramic vistas. The hotel also features a lively nightclub for an exciting nightlife experience. Conveniently situated near popular shopping spots such as Mall Ambasador and Kota Kasablanka, guests can easily explore bustling boutiques and dining options. The Westin Jakarta is the perfect choice for an unforgettable urban getaway. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Cleanliness 9.6
Service 9.3
Facilities 9.2
Location 9.1

Based on 1,457 verified reviews

Cleanliness

9.6

Service

9.3

Facilities

9.2

Location

9.1

Value for money

8.9

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Nearest transportation options

Stasiun LRT Kuningan Station is within 0.56 km

See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 85 places in walking distance!

Parking
FREE
Walkable places
GOR Sumantri
280 m
Pasar Festival Kuningan Sport and Entertainment
340 m
Epicentrum Walk
360 m
Kuningan City
480 m
Taman Rasuna Gym
510 m
Popular landmarks
Grand Indonesia Mall
3.5 km
Gambir Train Station Building
5.3 km
National Museum
5.4 km
National Monument (MONAS)
5.4 km
Istiqlal Mosque
6.0 km
Closest landmarks
Embassy of Malaysia
230 m
Jogging Track GOR Soemantri
280 m
Watsons
320 m
Columbus Circle Gymnasium
330 m
Embassy of the United Arab Emirates
440 m

Good to know

Value for money8.9
Location rating9.1
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport7.4 km

Rooms available at The Westin Jakarta

Presidential Suite, Club lounge access, Larger Suite, 1 King
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  • Room size: 270 m²/2906 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club lounge access, Guest room, 2 Double
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  • Room size: 46 m²/495 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Renewal King, Club lounge access, Larger Guest room, 1 King
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  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Club lounge access, Larger Guest room, 1 King
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club lounge access, Guest room, 1 King
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Renewal King Smoking, Club lounge access, Larger Guest room
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  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Lounge Access, Larger Guest Room, 2 Double
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  • Room size: 56 m²/603 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Club lounge access, Suite, 1 King
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  • Room size: 92 m²/990 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Westin Suite, Club lounge access, Larger Suite, 1 King
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  • Room size: 166 m²/1787 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

The average travel time to get from The Westin Jakarta to the airport is 50 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

While staying at The Westin Jakarta, enjoy your early morning or evening walk at nearby park which include Taman Interaktif RW 04 Menteng Atas, Taman Bakrie, and Taman Inetraktif Baturaya.

The Westin Jakarta has a total of 20 floors.

Verified past guests that have stayed at The Westin Jakarta had an average nightly stay of 1 night at this property.

Past local visitors that have stayed at this property have given The Westin Jakarta an average rating of 9.5. You can look up on more specific customer reviews, and comments for this property down in the review section.

The Westin Jakarta’s community is Kuningan which includes popular restaurants such as Bluegrass Bar & Grill, Pokenbir, and Warung MJS.

The Westin Jakarta’s location in the Kuningan neighborhood makes it close to well-known attractions which includes Taman Suropati.

The nearest airport to The Westin Jakarta is Halim Perdanakusuma International Airport, 7.0 km away.

More about The Westin Jakarta

More about The Westin Jakarta

Experience Luxury and Comfort at The Westin Jakarta

Nestled in the vibrant heart of Jakarta, Indonesia, The Westin Jakarta offers a perfect blend of modern elegance and exceptional hospitality. Built in 2016 and recently renovated the same year, this upscale hotel provides guests with contemporary amenities and stylish interiors designed for both leisure and business travelers. Just a 50-minute drive from the airport, it ensures convenient access for those arriving or departing from the bustling city. Guests can enjoy flexible check-in and check-out times, with check-in available from 3:00 PM and check-out until 12:00 PM, allowing for a relaxed and stress-free stay. The hotel is family-friendly, welcoming children aged 2 to 11 to stay free of charge, making it an ideal choice for travelers with young ones. With its sophisticated ambiance and thoughtful services, The Westin Jakarta promises an unforgettable experience in Indonesia’s vibrant capital.

Luxurious Entertainment and Wellness Facilities at The Westin Jakarta

Discover a world of relaxation and entertainment at The Westin Jakarta, where a variety of luxurious amenities await to elevate your stay. Indulge in rejuvenating treatments at the spa, featuring soothing massages, invigorating steam rooms, and revitalizing saunas designed to refresh your mind and body. Unwind in the hot tub for a calming soak or pamper yourself at the elegant salon, perfect for a touch of grooming and style. For those seeking leisure and entertainment, the hotel offers a selection of stylish shops and a vibrant bar, creating ideal spots to socialize, unwind, and enjoy your time in Jakarta. Whether you're here for relaxation or entertainment, The Westin Jakarta provides an exceptional experience tailored to your desires.

Premier Sports Facilities at The Westin Jakarta

Experience the ultimate in health and wellness at The Westin Jakarta, where our extensive sports facilities are designed to keep you active and energized during your stay. Dive into our luxurious indoor pool, a perfect oasis for relaxation and invigorating swims regardless of the weather outside. For fitness enthusiasts, our state-of-the-art fitness center offers a range of modern equipment to support your workout routines, ensuring you stay in top form while traveling.

Exceptional Convenience Facilities at The Westin Jakarta

Experience unparalleled comfort and ease at The Westin Jakarta, where a wide range of convenience facilities are designed to cater to your every need. Enjoy the convenience of 24-hour room service and daily housekeeping, ensuring your stay is always comfortable and hassle-free. For added peace of mind, safety deposit boxes and concierge services are readily available, providing security and personalized assistance throughout your visit. Stay connected with complimentary Wi-Fi available in all rooms and public areas, making it easy to work or stay in touch with loved ones. For your laundry needs, take advantage of the laundry service, dry cleaning, and laundromat facilities, while the convenience store and luggage storage offer practicality and ease during your stay. Whether you're relaxing in the executive lounge or taking a break in the designated smoking area, The Westin Jakarta ensures a seamless experience with thoughtful amenities designed for your convenience.

Convenient and Accessible Transport Facilities at The Westin Jakarta

The Westin Jakarta offers a range of transport facilities designed to ensure a seamless travel experience for all guests. Upon arrival, guests can take advantage of the reliable airport transfer service, making the journey to and from the hotel effortless and comfortable. For those arriving by private vehicle, the hotel provides valet parking and an onsite car park, with applicable charges, offering convenience and peace of mind. Additionally, guests have the option to explore the city using the hotel’s taxi service or rent a car through the available car hire service, providing flexibility and ease of mobility during their stay.

Luxurious Comfort and Modern Amenities at The Westin Jakarta

Experience the perfect blend of comfort and convenience in the elegantly appointed rooms of The Westin Jakarta. Each room is equipped with air conditioning to ensure a cool and restful environment, complemented by blackout curtains that guarantee a good night's sleep. Unwind in front of the television with satellite and cable channels, or enjoy a hot beverage with the complimentary instant coffee and tea provided. For added convenience, a coffee/tea maker, refrigerator, and mini bar are available, allowing you to refresh and indulge at your leisure. Pamper yourself with plush linens and soft towels, while the thoughtfully supplied toiletries and hair dryer make your stay even more comfortable. Indulge in the luxurious bathrobes after a relaxing bath or shower, and stay refreshed with complimentary bottled water. The Westin Jakarta’s rooms are designed to provide a sanctuary of relaxation, combining modern amenities with elegant touches to ensure a memorable stay.

Exquisite Dining Experiences at The Westin Jakarta

At The Westin Jakarta, guests are invited to indulge in a variety of exceptional dining options designed to satisfy every palate. The hotel features a welcoming coffee shop, perfect for enjoying a freshly brewed coffee or a light snack throughout the day. For those seeking convenience and comfort, 24-hour room service is available, allowing guests to enjoy delicious meals in the privacy of their rooms at any hour. Start your day with a hearty breakfast buffet or a continental breakfast, both offering a diverse selection of fresh and flavorful dishes to energize your morning. The hotel also boasts a halal restaurant, ensuring that guests can savor authentic, high-quality cuisine in a welcoming and respectful environment. Whether dining in the vibrant restaurant or relaxing with room service, guests at The Westin Jakarta are assured of a memorable culinary experience.

Luxurious Rooms and Suites at The Westin Jakarta

Indulge in the ultimate comfort and luxury at The Westin Jakarta with an array of exquisite room offerings. Whether you are traveling for business or leisure, this hotel has the perfect accommodation to suit your needs. Experience pure relaxation in the spacious Club King room, featuring a generous 46 square meters of space and a plush king bed. For those traveling with family or friends, the Club Twin room offers 48 square meters of space and two comfortable double beds. Looking for something more indulgent? The Executive Suite provides a luxurious retreat with its expansive 94 square meters, a king bed, and access to the exclusive Club lounge. By booking your stay at The Westin Jakarta through Agoda, you can take advantage of the best prices available and enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can browse through the various room options, compare prices, and make your reservation in just a few clicks. Rest assured that you are getting the best deal for your stay at this luxurious hotel, ensuring a memorable and enjoyable experience.

Discover the Vibrant Neighborhood of Kuningan in Jakarta

Nestled in the heart of Jakarta, the bustling neighborhood of Kuningan is a vibrant and dynamic area that offers a perfect blend of modernity and tradition. Known for its upscale shopping malls, trendy restaurants, and thriving business district, Kuningan is a popular destination for both locals and tourists alike. One of the highlights of Kuningan is its impressive selection of shopping options. From the luxurious malls like Lotte Shopping Avenue and Kuningan City Mall to the local markets and boutiques, there is something for everyone. Indulge in a shopping spree, browse through the latest fashion trends, or pick up unique souvenirs to take home. Aside from shopping, Kuningan is also renowned for its diverse culinary scene. From traditional Indonesian street food stalls to international fine dining restaurants, food enthusiasts will be spoilt for choice. Whether you are in the mood for a spicy plate of nasi goreng or craving for a juicy steak, Kuningan has it all. After a delicious meal, explore the vibrant nightlife scene with its trendy bars and clubs, where you can dance the night away or simply relax with a cocktail in hand.

Traveling to The Westin Jakarta from the Nearest Airports in Jakarta, Indonesia

Located in the bustling neighborhood of Kuningan in Jakarta, Indonesia, The Westin Jakarta offers a luxurious and convenient stay for both business and leisure travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the well-connected transportation options available. The nearest airport to The Westin Jakarta is Soekarno-Hatta International Airport, located approximately 30 kilometers away. Upon arrival, travelers have several transportation options to choose from. One of the most convenient ways to reach the hotel is by taking a taxi or ride-hailing service, which can be easily booked at the airport. The journey usually takes around 45 minutes, depending on traffic conditions. Another option is to take the airport train, which provides a direct connection from Soekarno-Hatta International Airport to Sudirman Baru Station. From there, it's just a short taxi ride to The Westin Jakarta. The airport train offers a comfortable and efficient way to travel, with departures every 30 minutes. The journey takes approximately 55 minutes, making it a great choice for those looking to avoid traffic congestion. For travelers arriving at Halim Perdanakusuma International Airport, located around 13 kilometers from The Westin Jakarta, taking a taxi or ride-hailing service is the most convenient option. The journey usually takes around 30 minutes, depending on traffic conditions. No matter which airport you arrive at, reaching The Westin Jakarta is a seamless experience. The hotel's prime location in Kuningan, combined with the various transportation options available, ensures a hassle-free journey for guests, allowing them to start their stay at The Westin Jakarta on a positive note.

Diverse Dining Options at The Westin Jakarta

When it comes to dining, The Westin Jakarta offers a range of options to satisfy every palate. Just a stone's throw away from the hotel, guests can indulge in a variety of cuisines at nearby restaurants. Hachi Grill Gatot Subroto is perfect for those craving Japanese teppanyaki and grilled dishes, while Bluegrass Bar & Grill is a must-visit for steak lovers. For those looking to experience authentic Indonesian flavors, Warung MJS and The Holyribs Lotte are excellent choices. Taucy Kuningan City and Penang Bistro Gatot Subroto offer delicious Malaysian and Indonesian fusion dishes. The People's Cafe Rajawali is a great spot for casual dining with a wide range of international dishes. SamWon House and ICHIBAN SUSHI KUNINGAN CITY are popular destinations for those craving Korean and Japanese cuisine respectively. Lastly, Asuka serves up delectable Japanese dishes in a sophisticated setting. With such diverse dining options nearby, guests at The Westin Jakarta are truly spoilt for choice.

Luxury at an Affordable Price: The Westin Jakarta

Indulge in the ultimate luxury experience at The Westin Jakarta without breaking the bank. With an average price of $273 per room, this five-star hotel offers unparalleled comfort and opulence that will leave you feeling pampered and rejuvenated. Compared to the average price of a hotel room in Jakarta, which stands at $44, The Westin Jakarta provides exceptional value for money, ensuring that you get the most out of your stay in this vibrant city. From the moment you step into the hotel's elegant lobby, you will be greeted by a warm and inviting atmosphere. The spacious and well-appointed rooms feature modern amenities, plush bedding, and breathtaking views of the city skyline. Whether you choose a Deluxe Room or a luxurious Suite, you can expect nothing less than pure relaxation and tranquility. In addition to the lavish accommodations, The Westin Jakarta offers a wide range of world-class facilities and services. Take a dip in the infinity pool, work up a sweat at the state-of-the-art fitness center, or indulge in a rejuvenating spa treatment. With multiple dining options serving delectable cuisine from around the world, your taste buds are sure to be delighted. Book your stay at The Westin Jakarta today and experience the epitome of luxury at an unbeatable price. Whether you're traveling for business or leisure, this hotel is the perfect choice for those who seek comfort, convenience, and exceptional value for their money.

Excellent Service, Stunning Views, and Delicious Food

The Westin Jakarta has received rave reviews from its satisfied guests, who have praised the hotel for its excellent service, stunning views, and delicious food. One guest exclaimed, 'Thanks again for a great stay - great view, nice room, and delicious food!' Another guest was enamored by the room, food, and view, describing them as excellent and the best. The Westin Jakarta has also been commended for its amazing service, with one guest highlighting the fantastic breakfast. The food at the hotel has received high praise, with a particular mention of the mouthwatering lamb chop. The hotel's facilities, including the gym, swimming pool, steam room, and whirlpool, have also impressed guests. The spacious and clean rooms, along with the comfortable beds, have contributed to a truly comfortable stay. The Westin Jakarta's staff has been described as very nice and attentive, ensuring a pleasant and memorable experience for all guests.

A Luxurious Stay with Exceptional Customer Ratings

The Westin Jakarta is a hotel that truly lives up to its reputation, as evidenced by its outstanding customer ratings. With an impressive overall rating of 9.1, guests can expect nothing short of excellence during their stay. From the moment you step foot into this luxurious hotel, you will be greeted by a warm and friendly staff that is dedicated to providing exceptional service. The staff performance rating of 9.2 reflects their commitment to ensuring that every guest's needs are met with promptness and efficiency. One of the standout features of The Westin Jakarta is its impeccable cleanliness. With a cleanliness rating of 9.5, guests can rest assured that their rooms will be spotless and well-maintained. The hotel's attention to detail in maintaining a pristine environment is truly commendable. Whether you are staying for business or leisure, you can expect a comfortable and hygienic stay at The Westin Jakarta. In addition to its cleanliness, The Westin Jakarta also boasts excellent facilities that cater to the needs of every guest. With a facilities rating of 9.1, the hotel offers a wide range of amenities to ensure a memorable stay. From a well-equipped fitness center to a refreshing outdoor pool, guests have plenty of options to relax and unwind. The hotel's commitment to providing top-notch facilities ensures that every guest's stay is filled with comfort and convenience.

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Amenities and facilities

Exceptional9.2

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
  • Japanese
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Complimentary tea
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Satellite/cable channels
  • Scale
  • Separate shower/bathtub
  • Slippers

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site
Seasonal Tastes
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Henshin
  • Cuisine: Japanese, Peruvian
  • Menu: Buffet

Location

Kav.C-22A Jl. H. R. Rasuna Said, Kuningan, Jakarta, Indonesia, 12940

Exceptional9.1

Location

Airports
  • Halim Perdanakusuma International Airport (HLP)
    7.4 km
  • Soekarno-Hatta International Airport (CGK)
    22.6 km
Public transportation
  • Stasiun LRT Kuningan Station
    560 m
  • Bendungan Hilir MRT Station
    2.0 km
Hospital or clinic
  • Watsons
    320 m
Shopping
  • Grand Indonesia Mall
    3.5 km
Convenience store
  • Indomaret
    900 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    3.5 km
  • Gambir Train Station Building
    5.3 km
  • National Museum
    5.4 km
  • National Monument (MONAS)
    5.4 km
  • Istiqlal Mosque
    6.0 km
  • Jakarta Cathedral
    6.1 km
  • Museum Bank Indonesia
    9.9 km
  • Jakarta Old Town
    10.3 km
  • Ancol Dreamland
    11.2 km
  • Beautiful Indonesia in Miniature Park
    13.5 km
Nearby landmarks
  • Embassy of Malaysia
    230 m
  • GOR Sumantri
    280 m
  • Jogging Track GOR Soemantri
    280 m
  • Watsons
    320 m
  • Columbus Circle Gymnasium
    330 m
  • Pasar Festival Kuningan Sport and Entertainment
    340 m
  • Epicentrum Walk
    360 m
  • Embassy of the United Arab Emirates
    440 m
  • Rumah Sakit Metropolitan Medical Centre Rsmmc
    450 m
  • Kuningan City
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)50
  • Airport transfer fee490000 IDR
Extras
  • Daily Internet/Wi-Fi fee0 IDR
  • Breakfast charge (unless included in room price)242857 IDR
The property
  • Year property opened2016
  • Number of floors20
  • Room voltage220
  • Most recent renovation2016
  • Number of restaurants3
  • Number of bars/lounges2
  • License Id / Local Tax ID/ Entity Namen/a

Reviews of The Westin Jakarta from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.6
  • 10
  • 10
  • 10
  • 10
  • 10
  • 9.6
  • 9.6
  • 10
  • 10

Most recent

  • Cleanliness score 9.6 out of 10 and is a high score in Jakarta
    Cleanliness9.6
  • Service score 9.3 out of 10 and is a high score in Jakarta
    Service9.3
  • Facilities score 9.2 out of 10 and is a high score in Jakarta
    Facilities9.2
  • Location score 9.1 out of 10 and is a high score in Jakarta
    Location9.1
  • Value for money score 8.9 out of 10 and is a high score in Jakarta
    Value for money8.9
High score for Jakarta

Rating

9+ Exceptional (274)
8-9 Excellent (47)
7-8 Very Good (38)
6-7 Good (12)
<6 Below Expectation (15)

Review summary

Powered by OpenAI

Many reviewers praised the great view of the city from high floors and the spacious, clean rooms which provided a stunning city view. The hotel staff were frequently described as polite, friendly and providing excellent service, particularly in relation to the fantastic breakfast. The location of the hotel was also praised by many reviewers, with easy access to the city and stunning views.

A small number of reviewers mentioned that the hotel did not have a playground for children.

Did you find this review summary helpful?

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Showing 386 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Dian from Singapore
    Solo traveler
    Club lounge access, Guest room, 1 King
    Stayed 1 night in December 2024

    “A Perfect Solo Retreat at The Westin Jakarta – Exceptional Service and Memorable Culinary Experience”

    I recently had the pleasure of staying at The Westin Jakarta as a solo traveler from 15th to 16th December, and I must say it was an extraordinary experience from start to finish. Every aspect of my stay was nothing short of exceptional – from the warm check-in process to the unforgettable dining experiences and the outstanding service provided by the staff. Culinary Experience – A Phenomenal Surprise The highlight of my stay was, without a doubt, the culinary experience. It had been a while since I enjoyed Nasi Padang, and during a casual conversation at the Club Lounge, I shared this with Miss Shania, one of the fantastic staff members. To my absolute surprise, when I proceeded to dinner at the club, I was delighted to find that Chef Jovan had specially prepared a Padang meal for me. The Nasi Padang was truly exceptional – flavorful, authentic, and beautifully presented. It was a heartwarming gesture that showcased the hotel’s dedication to creating personalized experiences for their guests. To top off this perfect dinner, Miss Lasma prepared a cocktail that was so refreshing and thoughtfully crafted. It perfectly complemented the meal and elevated my dining experience to another level. Breakfast at Level 51 – A Feast to Remember For breakfast, I decided to explore the offerings at the main restaurant on Level 51, and once again, I was impressed. The variety, quality, and presentation of the dishes were outstanding. I was served by Mr. Abdhi, who provided excellent service with attention to detail, ensuring my experience was seamless and enjoyable. The extensive spread of local and international options made breakfast a true feast, and every bite reflected the culinary excellence of The Westin Jakarta. Service Beyond Compare Throughout my stay, the service provided by the team was impeccable. From Miss Shania’s thoughtfulness to Chef Jovan’s culinary expertise and Mr. Abdhi’s attentive service, the staff at The Westin Jakarta went above and beyond to make my stay extraordinary. Their ability to anticipate guest needs and personalize experiences truly sets this hotel apart. Ambience and Facilities The hotel itself exudes luxury and tranquility. My room was beautifully designed with a breathtaking view of Jakarta’s skyline, providing the perfect retreat after a long day. The ambience of the Club Lounge and main restaurant made every meal feel like a special occasion. Final Thoughts My stay at The Westin Jakarta was an unforgettable experience. The combination of exceptional service, world-class dining, and genuine care from the staff made it truly memorable. Whether you are traveling solo, with family, or for business, this hotel is a haven of luxury and comfort. A heartfelt thank you to Miss Shania, Chef Jovan, Miss Lasma, and Mr. Abdhi for creating such a personalized and outstanding experience. I look forward to returning soon to create more wonderful memories!

    Reviewed December 17, 2024

    Dear Dian, Thank you for sharing such wonderful feedback. We’re delighted to hear that your solo stay at The Westin Jakarta was an exceptional and memorable experience. As one of the leading 5-star hotels in Jakarta, we’re dedicated to creating meaningful and uplifting moments for our guests. It’s heartening to know that our team — including Miss Shania, Chef Jovan, Miss Lasma, and Mr. Abdhi — went above and beyond to provide thoughtful, personalized service, making your stay truly special. We’re also thrilled that you enjoyed our culinary offerings, from the specially prepared Nasi Padang to breakfast at Level 51, and that the ambience and views of the hotel contributed to a perfect retreat. Your kind words will be shared with our team, and we can’t wait to welcome you back to The Westin Jakarta for another extraordinary stay. Stay well, The Westin Jakarta Team

    Responded November 12, 2025
    The Westin Jakarta
  2. 9.6
    Exceptional
    Regina from Indonesia
    Family with teens
    Guest Room, 1 King
    Stayed 2 nights in September 2025

    “Best city view yet best bfast so far”

    Front desk sedikit agak lama mengurus check in. Dan saat mau masuk kamar, ternyata room key nya tertukar dg kamar satu nya yg saya booked juga. (Booked 2rooms). But it's fine, maybe next time be more focus ya untuk front desk nya. Masuk kamar langsung di suguhi pemandangan kota dari ketinggian lantai 59🤩. Kamar spacious dan bersih, hanya saja dental kits sudah terbuka. Hmmmm. Saya minta ganti yg baru. Gymn so nice and spacious. Asik bgt sambil lihat city view keren. Swimming indoor tp bisa lihat view. I think untuk hotel taraf ini, butuh lebih besar dan dipercantik, karena terlalu biasa aja sih. Breaskfast was fantastic!!!! WE LOVE THE EGG BENEDIC 👌👌 MUST TRY IF YOU GUYS STAY HERE. Makanan lainnya juga enak² semua. JAMU NYA SEGER DAN ENAK!! pelayan² juga sangat ramah dan selalu menawarkan untuk dibuatkan ini itu. Hari pertama saya minta coffee latte & capuccino di hari kedua. Tidur nyenyak...tidak terdengar apapun, bed nya comfy. Ada kantin di lantai paling bawah, sayangnya tutup krn weekend. Jalan kaki deket ke kuningan festifal. Banyak jajanan disana. So far my fam and I enjoyed stay there. Was is worth every penny? I think yeah since the location is in Jakarta👌 Would I go back? Absolutely😊 inshaa Allah.

    Reviewed September 25, 2025

    Dear Regina, Thank you for sharing your valuable feedback about your recent stay at The Westin Jakarta. We’re delighted to know that you and your family had an enjoyable stay and appreciated our spacious and clean rooms, fantastic breakfast selection, and the stunning city views from our high floors. It’s wonderful to hear that you especially loved our Egg Benedict and refreshing jamu. At the same time, we sincerely apologize for the inconvenience you experienced during check-in and with the room key, as well as the condition of some in-room amenities. Please be assured that your comments have been shared with the respective teams to help us improve our processes and service consistency. As one of the leading 5-star hotels in Jakarta, we’re committed to creating meaningful and uplifting moments for every guest. We truly value your feedback and look forward to welcoming you and your family back for a more seamless and enjoyable stay. Stay well, The Westin Jakarta Team

    Responded November 11, 2025
    The Westin Jakarta
  3. 10.0
    Exceptional
    Wang from Singapore
    Business traveler
    Guest Room, 1 King
    Stayed 3 nights in October 2025

    “A wonderful day at Westin Jakarta”

    I stayed at Westin Jakarta from 20 to 23 October 2023. It was one of my best hotel stay anywhere as the staff were exceptionally friendly and helpful, room service was impeccable, the swimming pool, gym and jacuzzi were well maintained and clean. I will definitely want to come back to stay here on my next trip.

    Reviewed October 25, 2025

    Dear Wang, Thank you for sharing such wonderful feedback. We’re delighted to hear that you had an exceptional stay at The Westin Jakarta and enjoyed our friendly and helpful team, impeccable room service, and well-maintained facilities including the swimming pool, gym, and jacuzzi. Your kind words mean a lot to us and will be shared with our team. We look forward to welcoming you back to The Westin Jakarta on your next trip for another memorable stay. Stay well, The Westin Jakarta Team

    Responded November 11, 2025
    The Westin Jakarta
  4. 10.0
    Exceptional
    Susan from Indonesia
    Family with young children
    Guest room, 2 Double
    Stayed 1 night in October 2025

    “Birthday staycation to unwind from a stressful life”

    Our kids were so happy staying here! On Saturday afternoon, the swimming pool was completely empty, so it felt very peaceful — just the four of us. The whirlpool was wonderful and relaxing, and we also enjoyed the aromatherapy sauna experience. The breakfast was very complete, and our kids even got free breakfast since I’m a Marriott Bonvoy member. It was truly an enjoyable stay — we’ll definitely come back for another staycation at The Westin Jakarta! 🌿✨

    Reviewed October 06, 2025
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    Dear Susan, Thank you for sharing such wonderful feedback. We’re delighted to hear that your birthday staycation at The Westin Jakarta was enjoyable and relaxing for the whole family. It’s great to know that you and your kids appreciated the peaceful swimming pool, whirlpool, aromatherapy sauna, and our complete breakfast offerings. As one of the leading 5-star hotels in Jakarta, The Westin Jakarta takes pride in creating memorable and uplifting experiences for all our guests. Your kind words will be shared with our team. We look forward to welcoming you back for another relaxing and memorable staycation. Stay well, The Westin Jakarta Team

    Responded November 11, 2025
    The Westin Jakarta
  5. 10.0
    Exceptional
    Anne from Indonesia
    Couple
    Guest Room, 1 King
    Stayed 1 night in December 2024

    “Comfortable for a staycation.”

    The service is quite good, the staff is friendly, the rooms are clean, and the facilities are complete. The swimming pool is not very big, but a jacuzzi is provided and it is quite comfortable. The breakfast at the restaurant is really delicious and has a wide variety of options from Indonesian, Chinese, Korean, Indian, and Western styles. For dessert, fruits, juices, and pastries are all complete. I will definitely come back here :)

    Reviewed March 04, 2025
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    Dear Anne, Thank you for sharing such wonderful feedback. We’re delighted to hear that you enjoyed your staycation and appreciated the friendly service, clean rooms, and complete facilities at The Westin Jakarta. We’re glad that our jacuzzi and the wide variety of breakfast options — from Indonesian, Chinese, Korean, Indian, to Western dishes, as well as desserts, fresh fruits, juices, and pastries — contributed to a memorable experience. Your kind words will be shared with our team, and we look forward to welcoming you back soon for another relaxing and enjoyable stay. Stay well, The Westin Jakarta Team

    Responded November 12, 2025
    The Westin Jakarta
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