The Westin Jakarta

Jl. H.R. Rasuna Said Kav.C-22 A, Kuningan, Jakarta, Indonesia, 192, 12940
The Westin Jakarta
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 The Westin Jakarta
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9.0
Exceptional
/10
(784 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - 2.03 kilometers from city center
Parking
FREE
  • Plaza Indonesia3.66 km
  • National Museum5.44 km
  • National Monument5.49 km
  • Istiqlal Mosque6.04 km
  • Central Park Mall7.05 km
  • Jakarta History Museum10.13 km
  • Taman Mini Indonesia Indah11.08 km
  • Dunia Fantasi Theme Park (Ancol)11.15 km
  • Baywalk Pluit Mall13.47 km
  • Waterbom Jakarta15.44 km
  • Highlights and ratings

    5-star Hotel
    Free Wi-Fi
    2018

    Don't miss out!

    5 travelers have booked today.

    "One of pur favorite things was spending our time at the Westin Club, spending our leisure time enjoying the beautiful scenery of Jakarta from the 65th..."
    Pristi N. - December 4, 2017
    Exceptional cleanliness
    9.5 rating for cleanliness
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional service
    9.1 rating for service
    Exceptional facilities on premise
    9.0 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Cheaper than 93% of all properties in Jakarta in the last 24 hoursCompared to 9,185 Jakarta properties at Agoda for various dates
    Value for money8.8
    Location rating8.8
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport7.4 km

    Rooms available at The Westin Jakarta

    Renewal King, Club lounge access, Larger Guest room, 1 King
    Renewal King, Club lounge access, Larger Guest room, 1 King
    ...
    • Room size: 68 m²/732 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Presidential Suite, Club lounge access, Suite, 1 King
    Presidential Suite, Club lounge access, Suite, 1 King
    ...
    • Room size: 270 m²/2906 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite, Club lounge access, Suite, 1 King
    Executive Suite, Club lounge access, Suite, 1 King
    ...
    • Room size: 94 m²/1012 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Westin Suite, Club lounge access, Larger Suite, 1 King
    Westin Suite, Club lounge access, Larger Suite, 1 King
    ...
    • Room size: 166 m²/1787 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premium King, Club lounge access, Guest room, 1 King
    Premium King, Club lounge access, Guest room, 1 King
    ...
    • Room size: 59 m²/635 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premium Twin, Club lounge access, Guest room, 2 Double
    Premium Twin, Club lounge access, Guest room, 2 Double
    ...
    • Room size: 59 m²/635 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Westin King, Guest room, 1 King
    Westin King, Guest room, 1 King
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club Westin King, Club lounge access, Guest room, 1 King
    Club Westin King, Club lounge access, Guest room, 1 King
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Westin Club King Room
    Westin Club King Room
    ...
    • Room size: 46 m²/495 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Premium King Room
    Premium King Room
    ...
    • Room size: 56 m²/603 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices

    What people love about The Westin Jakarta

    • 8.8
      Excellent
      Staff 

      "Smooth check-in & check-out - clean,confy,nice staff - westin club --> staff"

      meiliana

      |

      January 3, 2019

    • 10.0
      Exceptional

      "Great gym and swimming pool, most of all I love the steam and whirlpool"

      Frenzelyn

      |

      January 2, 2019

    • 10.0
      Exceptional

      "This is my first time in Westin Jakarta, and I'm very satisfied."

      Philip

      |

      January 8, 2019

    Property ranking|Compared to 9,185 Jakarta properties
    See all rankings
    Value for money score
    8.8/10
    Location score
    8.8/10
    Service score
    9.1/10
    Cleanliness score
    9.5/10
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

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    More about The Westin Jakarta

    More about The Westin Jakarta

    10.0
    Exceptional

    "I and my friends were staying at The Westin Jakarta for the ..."

    Pristi N.

    |

    December 4, 2017

    Description

    Show less

    Most talked about facilities

    Food & Dining
    10 mentions
    Swimming Pool
    10 mentions
    View
    8 mentions
    Breakfast
    7 mentions

    What they offer

    10.0
    Exceptional
    Staff 

    "Extremely impressive hotel with excellent facilities, awesom..."

    Joshua

    |

    October 15, 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Vegetarian
    Vegan
    Full English/Irish
    Gluten-free

    Restaurants on site

    Seasonal Tastes
    Cuisine:International
    Menu:Buffet, A-la-carte
    Henshin
    Cuisine:Japanese, Peruvian
    Menu:Buffet

    Nearby restaurants

    Indonesian cuisine
    Indonesian cuisine
    The Harvest Deli
    1.4 km Indonesian, Southwestern
    Hermitage Lounge
    2.9 km Indonesian
    Bengawan
    3.7 km Indonesian, International, Mexican
    American cuisine
    American cuisine
    Aphrodite Bar & Restaurant
    450 m American, Asian, Bar
    Bluegrass
    470 m American, Asian, Bar
    Frankfurter Hotdog Setiabudi
    510 m American, European
    Asian cuisine
    Asian cuisine
    Dapurku
    180 m Asian, Indonesian
    Shammah
    220 m Asian, French, Fusion
    Hangoga Indonesia
    310 m Asian, Korean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of The Westin Jakarta from real guests

    Overall rating
    9.0
    Exceptional
    From 784 reviews
    Provided by verified guests of
    Agoda Reviews (409)Booking.com Reviews (375)
    Rating via Agoda9.0
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities9.0
    Location8.8
    Service9.1
    Value for money8.8
    High score for Jakarta
    Rating
    9+ Exceptional (85)
    8-9 Excellent (20)
    7-8 Very Good (15)
    6-7 Good (4)
    <6 Below Expectation (7)
    Time of the year
    Mar - May (19)
    Jun - Aug (32)
    Sep - Nov (27)
    Dec - Feb (53)
    All guests (409)
    All room types
    All languages

    Show reviews that mention 

    Showing 131 verified guest comments
    12345
    4.8
    Rabita from Indonesia
    Family with teens
    Westin King, Guest room, 1 King
    Stayed 1 night in July 2019

    Acceptable”

    Disappointed! We booked ourselves into 2 rooms. Both toilet doors can’t be closed, drawers fell apart easily and the waiting time to check-in and out took ages! We expected a higher standard after having visited Westin hotels in different parts of the world.

    Reviewed July 21, 2019

    Dear Rabita, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. Please accept our sincere apologies for the inconvenience during your stay - we hear your feedback and we will strive to find ways to offer our guests a better experience moving forward. We thank you again for your review, and we look forward to welcome you back to The Westin Jakarta. Be well

    Responded July 22, 2019
    The Westin Jakarta
    8.0
    Excellent
    Sing from Indonesia
    Family with teens
    Premium Twin, Club lounge access, Guest room, 2 Double
    Stayed 1 night in July 2019

    A room with a view”

    If you are looking for room with the whole Jakarta view then this the hotel! It located in Gama Tower, it claimed one of the most tallest building in Jakarta (288.6m) with 69 floors! The front office itself is on 52th floor. The dining called Seasonal Taste is on 51th floor, imagine to have a romantic candle light with a view to the whole city!

    Reviewed July 15, 2019

    Dear Sing, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us and enjoy the view from our Lobby and our restaurant, Seasonal Taste. We look forward to welcome you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    9.2
    Exceptional
    Chien from Indonesia
    Family with teens
    Premium Twin, Club lounge access, Guest room, 2 Double
    Stayed 2 nights in May 2019

    super nice”

    Its a great hotel, love everything about it. Oh except the fact that they need to body scan every time we enter the hotel. Even though we have enter the scanner machine, they will still do the body check. which i find it a bit too much and quite irritating after several times you go in and out of hotel's. Perhaps they can differentiate the entrance for hotel residents and guest so that we dont have to go through the body check all the time! other than that everything else about the hotel is great.

    Reviewed June 24, 2019

    Dear Chien, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. Please accept our apologies for the inconvenience on the entrance to our hotel for safety reasons - we hear your feedback and we will strive to find ways to offer our guests an experience moving forward. We thank you again for your review, and we look forward to welcoming you back to The Westin Jakarta. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    10.0
    Exceptional
    FERLINDA from Indonesia
    Family with teens
    Westin Room
    Stayed 1 night in June 2019

    Fabolous place with good price”

    This is the best hotel in town.. with the beautiful view from the 52th floor of the lobby... amazing.. we stay at the 60th floor and the room is bis with twin bed.. nice carpet.. and the equipment inside the room.. execellent... very high recomemded hotel...

    Reviewed June 10, 2019

    Dear Ferlinda, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    10.0
    Exceptional
    Pius from Indonesia
    Couple
    Westin Room
    Stayed 1 night in June 2019

    Very pleasant stay”

    Upon checkin we got upgraded by William, the friendly and professional front desk officer. We got a corner room on 62nd floor with awesome views. We had dinner at Henshin, the Japanese resto on the 68th floor. We came casually dressed because it was Lebaran holiday, and were told that shorts were not permitted. But the supervisor let us in anyway. Truly an amazing place to dine and enjoy the night views. Lusy, our waitress, was very friendly and professional. We woke up at 6am to enjoy the pool and whirlpool on the 50th floor. Then we had breakfast at Daily Treats. The egg-benedict was delicious and reasonably priced. Kania was in-charge, and made the time to chitchat with us. Very courteous person with a big smile. Some cons: incomplete room amenities: only one toothbrush, one bathrobe, and the chair got stains.

    Reviewed June 07, 2019

    Dear Pius, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We are also pleased you appreciated our many excellent facilities including room, view, our restaurant, Henshin, and Daily Treats. We are truly heartened to read that you were impressed by our staff's attention, and are deeply appreciative of your kind compliments which makes what we do daily that much more meaningful. We hear your feedback and we will strive to find ways to offer our guests a better experience. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    10.0
    Exceptional
    Kwong from Brunei Darussalam
    Couple
    Stayed 1 night in December 2018

    Exceptional”

    Premium, luxury, clean and most of all cheap.

    Reviewed July 24, 2019

    Dear Kwong, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. We thank you again for your review, and we look forward to welcoming you back. Be Well!

    Responded August 30, 2019
    The Westin Jakarta
    10.0
    Exceptional
    Julianti from Indonesia
    Family with teens
    Westin Room
    Stayed 1 night in April 2019

    Superr”

    I stayed at Jakarta and would like to try the 5* hotel. Look the agoda and find this hotel. U need to go to 52th floor for the receptionist and sky lobby Love the room, bathtub, whirlpool, sky lobby, polite staff and the hotel view is Instagramble... I will surely back to this hotel...

    Reviewed April 23, 2019

    Dear Julianti, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We are pleased you appreciated our many excellent facilities including room, view, and our staff. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    8.4
    Excellent
    Chien from Indonesia
    Business traveler
    Westin King, Guest room, 1 King
    Stayed 2 nights in March 2019

    Nice hotel but ridiculous security checking”

    Very nice hotel, i love the view from the hotel and the facilities. The security checking during the entrance is a bit ridiculous. Keep doing a body search every time we get into the hotel, imagine we going back and in like couple of times a day and staying there for 3 days. It is very very annoying, going through the body screen check is one thing, then body search is another thing. This hotel really need to do something about it.

    Reviewed March 31, 2019

    Dear Chien, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. Please accept our sincere apologies for the inconvenience during our security checking for safety reasons - we hear your feedback and we will strive to find ways to offer our guests a better experience moving forward. We thank you again for your review, and we look forward to welcome you back to The Westin Jakarta. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    10.0
    Exceptional
    Philip from Indonesia
    Family with young children
    Westin King, Guest room, 1 King
    Stayed 1 night in December 2018

    Finally found another favorite hotel in Jakarta”

    This is my first time in Westin Jakarta, and I'm very satisfied. Location is strategic, the room is clean, the view is beautiful, food is not bad. I like the facility, indoor swimming pool with warm water, there are whirlpools and sauna. Highly recommended for family visitors.

    Reviewed January 08, 2019

    Dear Philip, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us and enjoy our room, food, and facilities. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    9.6
    Exceptional
    Lydia from Indonesia
    Family with teens
    Westin King, Guest room, 1 King
    Stayed 1 night in December 2018

    Nice hotel”

    Love our dinner at Henshin..superb. We especially highlight the chair by the desk. Very comfortable to sit on...just to read a book while enjoying coffee in our room...whilst looking out to see the blue sky once in a while Information on NYE dinner at hotel was not really clear. Lucky staff at Henshin made it so we can still get a table for dinner. Last table.

    Reviewed January 07, 2019

    Dear Lydia, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us and enjoy the dinner at Henshin. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    9.2
    Exceptional
    Guillaume from France
    Couple
    Westin King, Guest room, 1 King
    Stayed 2 nights in December 2018

    Enjoyahlble stay”

    Pros: Location, view from the room, quality of the bed, cleanliness of the hotel (room, facilities), amazing Henshin restaurant (one of, if not the best in Jakarta for fusion food). Cons: no garden, small indoor pool, average quality breakfast

    Reviewed December 26, 2018
    9.2
    Exceptional
    layla from Indonesia
    Couple
    Westin King, Guest room, 1 King
    Stayed 1 night in December 2018

    Need a little improvement”

    the amenities look like for one person only eventhough i booked for 2 people. the indoor swimming pool was dissapointed. It was really small. There were many useless space in the swimming pool area. the breakfast was also dissaponting. the waitress said that there was no ice cream in weekend. Whatt??Reallyy??

    Reviewed December 25, 2018
    10.0
    Exceptional
    Abdurrahman from Indonesia
    Couple
    Stayed 1 night in December 2018

    Posh Corner Room and Amazing Night at Henshin”

    We stayed for a night only but the experience was memorable. Our Premier room was on the 59th floor, looking sumptuous in a contemporary interior and warm, earthy colours. Being a corner room, we were amazed by the breathtaking view of Jakarta. The room was spacious, with a big king-size bed and a sitting area which became my favourite reading space. The bathroom was amazing, with a long bathtub positioned next to the window overlooking Rasuna Said street. However, drainage in the shower area needed a little improvement. The swimming pool was quite crowded at the time we visited and the vitality pool provided me a little relaxing moment. We visited Henshin to meet our uni friend and we were honoured to meet head chef Hajime Kasuga, one of the most friendly, humble person we've ever met. He even gave a private tour around the premises and served two platters of sushi specially prepared for us. The overall experience was perfect and we would definitely come back to stay.

    Reviewed December 23, 2018
    10.0
    Exceptional
    FERLINDA from Indonesia
    Family with teens
    Premium Twin, Club lounge access, Guest room, 2 Double
    Stayed 1 night in June 2019

    Big place..nice view and good price”

    We like the hotel so much.. especially the view and the nice hotel... will recommend my relatives to stay here.

    Reviewed June 23, 2019

    Dear Ferlinda, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    10.0
    Exceptional
    Elsa from Indonesia
    Family with young children
    Westin Twin, Guest room, 2 Double
    Stayed 1 night in June 2019

    Very nice hotel”

    I would totally recommend this hotel. Their service is excellent, the room is spacious and clean. The indoor pool and sauna, spa are awesome. Totally enjoyed our staycation here.

    Reviewed June 09, 2019

    Dear Elsa, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    8.4
    Excellent
    Andhika from Indonesia
    Business traveler
    Westin King, Guest room, 1 King
    Stayed 2 nights in May 2019

    Great hotel for client”

    5-stars qualified hotel

    Reviewed June 06, 2019

    Dear Andhika, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    8.8
    Excellent
    Patmalyn from Indonesia
    Family with young children
    Renewal King, Club lounge access, Larger Guest room, 1 King
    Stayed 1 night in March 2019

    Great Views”

    If you get the club lounge rooms, the views are amazing!

    Reviewed May 25, 2019

    Dear Patmalyn, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    10.0
    Exceptional
    Wuei from Brunei Darussalam
    Business traveler
    Westin Twin, Guest room, 2 Double
    Stayed 2 nights in January 2019

    GREAT HOTEL ”

    Good for business trips when one requires a little bit of good quality relaxation and entertainment. Nice roof top bar and restaurant.

    Reviewed May 15, 2019

    Dear Wuei, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us, especially at our rooftop bar, Henshin, and Seasonal Taste Restaurant. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    9.2
    Exceptional
    Kerstin from Indonesia
    Family with young children
    Stayed 2 nights in September 2018

    Hotel with best views over Jakarta”

    This quiet new hotel features an indoor pool and whirlpool, steam bath and a nice gym. It‘s all state of the art! The high tea was also good and the service was really really attentive and friendly. Absolutly recommended!

    Reviewed September 09, 2018
    8.8
    Excellent
    HEAN from Malaysia
    Couple
    Stayed 1 night in December 2017

    Excellent service from hotel staff!”

    Location might not be the best (consider the jam along kunigan). Pretty troublesome to access the hotel from the carpark, which belong to the office building. Other than that, the hotel staffs are one of the best I've encountered.

    Reviewed April 15, 2018
    12345

    Reviews of The Westin Jakarta from real guests

    Overall rating
    9.0
    Exceptional
    From 784 reviews
    Provided by verified guests of
    Agoda Reviews (409)Booking.com Reviews (375)
    Rating via Agoda9.0
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities9.0
    Location8.8
    Service9.1
    Value for money8.8
    High score for Jakarta
    Rating
    9+ Exceptional (85)
    8-9 Excellent (20)
    7-8 Very Good (15)
    6-7 Good (4)
    <6 Below Expectation (7)
    Time of the year
    Mar - May (19)
    Jun - Aug (32)
    Sep - Nov (27)
    Dec - Feb (53)
    All guests (409)
    All room types
    All languages

    Show reviews that mention 

    Showing 131 verified guest comments
    12345
    4.8
    Rabita from Indonesia
    Family with teens
    Westin King, Guest room, 1 King
    Stayed 1 night in July 2019

    Acceptable”

    Disappointed! We booked ourselves into 2 rooms. Both toilet doors can’t be closed, drawers fell apart easily and the waiting time to check-in and out took ages! We expected a higher standard after having visited Westin hotels in different parts of the world.

    Reviewed July 21, 2019

    Dear Rabita, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. Please accept our sincere apologies for the inconvenience during your stay - we hear your feedback and we will strive to find ways to offer our guests a better experience moving forward. We thank you again for your review, and we look forward to welcome you back to The Westin Jakarta. Be well

    Responded July 22, 2019
    The Westin Jakarta
    8.0
    Excellent
    Sing from Indonesia
    Family with teens
    Premium Twin, Club lounge access, Guest room, 2 Double
    Stayed 1 night in July 2019

    A room with a view”

    If you are looking for room with the whole Jakarta view then this the hotel! It located in Gama Tower, it claimed one of the most tallest building in Jakarta (288.6m) with 69 floors! The front office itself is on 52th floor. The dining called Seasonal Taste is on 51th floor, imagine to have a romantic candle light with a view to the whole city!

    Reviewed July 15, 2019

    Dear Sing, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us and enjoy the view from our Lobby and our restaurant, Seasonal Taste. We look forward to welcome you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    9.2
    Exceptional
    Chien from Indonesia
    Family with teens
    Premium Twin, Club lounge access, Guest room, 2 Double
    Stayed 2 nights in May 2019

    super nice”

    Its a great hotel, love everything about it. Oh except the fact that they need to body scan every time we enter the hotel. Even though we have enter the scanner machine, they will still do the body check. which i find it a bit too much and quite irritating after several times you go in and out of hotel's. Perhaps they can differentiate the entrance for hotel residents and guest so that we dont have to go through the body check all the time! other than that everything else about the hotel is great.

    Reviewed June 24, 2019

    Dear Chien, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. Please accept our apologies for the inconvenience on the entrance to our hotel for safety reasons - we hear your feedback and we will strive to find ways to offer our guests an experience moving forward. We thank you again for your review, and we look forward to welcoming you back to The Westin Jakarta. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    10.0
    Exceptional
    FERLINDA from Indonesia
    Family with teens
    Westin Room
    Stayed 1 night in June 2019

    Fabolous place with good price”

    This is the best hotel in town.. with the beautiful view from the 52th floor of the lobby... amazing.. we stay at the 60th floor and the room is bis with twin bed.. nice carpet.. and the equipment inside the room.. execellent... very high recomemded hotel...

    Reviewed June 10, 2019

    Dear Ferlinda, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    10.0
    Exceptional
    Pius from Indonesia
    Couple
    Westin Room
    Stayed 1 night in June 2019

    Very pleasant stay”

    Upon checkin we got upgraded by William, the friendly and professional front desk officer. We got a corner room on 62nd floor with awesome views. We had dinner at Henshin, the Japanese resto on the 68th floor. We came casually dressed because it was Lebaran holiday, and were told that shorts were not permitted. But the supervisor let us in anyway. Truly an amazing place to dine and enjoy the night views. Lusy, our waitress, was very friendly and professional. We woke up at 6am to enjoy the pool and whirlpool on the 50th floor. Then we had breakfast at Daily Treats. The egg-benedict was delicious and reasonably priced. Kania was in-charge, and made the time to chitchat with us. Very courteous person with a big smile. Some cons: incomplete room amenities: only one toothbrush, one bathrobe, and the chair got stains.

    Reviewed June 07, 2019

    Dear Pius, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We are also pleased you appreciated our many excellent facilities including room, view, our restaurant, Henshin, and Daily Treats. We are truly heartened to read that you were impressed by our staff's attention, and are deeply appreciative of your kind compliments which makes what we do daily that much more meaningful. We hear your feedback and we will strive to find ways to offer our guests a better experience. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    10.0
    Exceptional
    Kwong from Brunei Darussalam
    Couple
    Stayed 1 night in December 2018

    Exceptional”

    Premium, luxury, clean and most of all cheap.

    Reviewed July 24, 2019

    Dear Kwong, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. We thank you again for your review, and we look forward to welcoming you back. Be Well!

    Responded August 30, 2019
    The Westin Jakarta
    10.0
    Exceptional
    Julianti from Indonesia
    Family with teens
    Westin Room
    Stayed 1 night in April 2019

    Superr”

    I stayed at Jakarta and would like to try the 5* hotel. Look the agoda and find this hotel. U need to go to 52th floor for the receptionist and sky lobby Love the room, bathtub, whirlpool, sky lobby, polite staff and the hotel view is Instagramble... I will surely back to this hotel...

    Reviewed April 23, 2019

    Dear Julianti, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We are pleased you appreciated our many excellent facilities including room, view, and our staff. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    8.4
    Excellent
    Chien from Indonesia
    Business traveler
    Westin King, Guest room, 1 King
    Stayed 2 nights in March 2019

    Nice hotel but ridiculous security checking”

    Very nice hotel, i love the view from the hotel and the facilities. The security checking during the entrance is a bit ridiculous. Keep doing a body search every time we get into the hotel, imagine we going back and in like couple of times a day and staying there for 3 days. It is very very annoying, going through the body screen check is one thing, then body search is another thing. This hotel really need to do something about it.

    Reviewed March 31, 2019

    Dear Chien, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. Please accept our sincere apologies for the inconvenience during our security checking for safety reasons - we hear your feedback and we will strive to find ways to offer our guests a better experience moving forward. We thank you again for your review, and we look forward to welcome you back to The Westin Jakarta. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    10.0
    Exceptional
    Philip from Indonesia
    Family with young children
    Westin King, Guest room, 1 King
    Stayed 1 night in December 2018

    Finally found another favorite hotel in Jakarta”

    This is my first time in Westin Jakarta, and I'm very satisfied. Location is strategic, the room is clean, the view is beautiful, food is not bad. I like the facility, indoor swimming pool with warm water, there are whirlpools and sauna. Highly recommended for family visitors.

    Reviewed January 08, 2019

    Dear Philip, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us and enjoy our room, food, and facilities. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    9.6
    Exceptional
    Lydia from Indonesia
    Family with teens
    Westin King, Guest room, 1 King
    Stayed 1 night in December 2018

    Nice hotel”

    Love our dinner at Henshin..superb. We especially highlight the chair by the desk. Very comfortable to sit on...just to read a book while enjoying coffee in our room...whilst looking out to see the blue sky once in a while Information on NYE dinner at hotel was not really clear. Lucky staff at Henshin made it so we can still get a table for dinner. Last table.

    Reviewed January 07, 2019

    Dear Lydia, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us and enjoy the dinner at Henshin. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    9.2
    Exceptional
    Guillaume from France
    Couple
    Westin King, Guest room, 1 King
    Stayed 2 nights in December 2018

    Enjoyahlble stay”

    Pros: Location, view from the room, quality of the bed, cleanliness of the hotel (room, facilities), amazing Henshin restaurant (one of, if not the best in Jakarta for fusion food). Cons: no garden, small indoor pool, average quality breakfast

    Reviewed December 26, 2018
    9.2
    Exceptional
    layla from Indonesia
    Couple
    Westin King, Guest room, 1 King
    Stayed 1 night in December 2018

    Need a little improvement”

    the amenities look like for one person only eventhough i booked for 2 people. the indoor swimming pool was dissapointed. It was really small. There were many useless space in the swimming pool area. the breakfast was also dissaponting. the waitress said that there was no ice cream in weekend. Whatt??Reallyy??

    Reviewed December 25, 2018
    10.0
    Exceptional
    Abdurrahman from Indonesia
    Couple
    Stayed 1 night in December 2018

    Posh Corner Room and Amazing Night at Henshin”

    We stayed for a night only but the experience was memorable. Our Premier room was on the 59th floor, looking sumptuous in a contemporary interior and warm, earthy colours. Being a corner room, we were amazed by the breathtaking view of Jakarta. The room was spacious, with a big king-size bed and a sitting area which became my favourite reading space. The bathroom was amazing, with a long bathtub positioned next to the window overlooking Rasuna Said street. However, drainage in the shower area needed a little improvement. The swimming pool was quite crowded at the time we visited and the vitality pool provided me a little relaxing moment. We visited Henshin to meet our uni friend and we were honoured to meet head chef Hajime Kasuga, one of the most friendly, humble person we've ever met. He even gave a private tour around the premises and served two platters of sushi specially prepared for us. The overall experience was perfect and we would definitely come back to stay.

    Reviewed December 23, 2018
    10.0
    Exceptional
    FERLINDA from Indonesia
    Family with teens
    Premium Twin, Club lounge access, Guest room, 2 Double
    Stayed 1 night in June 2019

    Big place..nice view and good price”

    We like the hotel so much.. especially the view and the nice hotel... will recommend my relatives to stay here.

    Reviewed June 23, 2019

    Dear Ferlinda, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    10.0
    Exceptional
    Elsa from Indonesia
    Family with young children
    Westin Twin, Guest room, 2 Double
    Stayed 1 night in June 2019

    Very nice hotel”

    I would totally recommend this hotel. Their service is excellent, the room is spacious and clean. The indoor pool and sauna, spa are awesome. Totally enjoyed our staycation here.

    Reviewed June 09, 2019

    Dear Elsa, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    8.4
    Excellent
    Andhika from Indonesia
    Business traveler
    Westin King, Guest room, 1 King
    Stayed 2 nights in May 2019

    Great hotel for client”

    5-stars qualified hotel

    Reviewed June 06, 2019

    Dear Andhika, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    8.8
    Excellent
    Patmalyn from Indonesia
    Family with young children
    Renewal King, Club lounge access, Larger Guest room, 1 King
    Stayed 1 night in March 2019

    Great Views”

    If you get the club lounge rooms, the views are amazing!

    Reviewed May 25, 2019

    Dear Patmalyn, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    10.0
    Exceptional
    Wuei from Brunei Darussalam
    Business traveler
    Westin Twin, Guest room, 2 Double
    Stayed 2 nights in January 2019

    GREAT HOTEL ”

    Good for business trips when one requires a little bit of good quality relaxation and entertainment. Nice roof top bar and restaurant.

    Reviewed May 15, 2019

    Dear Wuei, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us, especially at our rooftop bar, Henshin, and Seasonal Taste Restaurant. We look forward to welcoming you back. Be well!

    Responded July 16, 2019
    The Westin Jakarta
    9.2
    Exceptional
    Kerstin from Indonesia
    Family with young children
    Stayed 2 nights in September 2018

    Hotel with best views over Jakarta”

    This quiet new hotel features an indoor pool and whirlpool, steam bath and a nice gym. It‘s all state of the art! The high tea was also good and the service was really really attentive and friendly. Absolutly recommended!

    Reviewed September 09, 2018
    8.8
    Excellent
    HEAN from Malaysia
    Couple
    Stayed 1 night in December 2017

    Excellent service from hotel staff!”

    Location might not be the best (consider the jam along kunigan). Pretty troublesome to access the hotel from the carpark, which belong to the office building. Other than that, the hotel staffs are one of the best I've encountered.

    Reviewed April 15, 2018
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    • Excellent location
    • Plaza Indonesia