9.0

Exceptional
9.5% this month
/10
(1,071 reviews)See what guests said
Highly rated by guests – 91% would recommend
Highly rated by guests – 91% would recommend
View38
Housekeeping16
Breakfast12
See map

8.9

Excellent

Location rating score

Excellent location - 2.03 kilometers from city center
Parking
FREE
Popular landmarks
Grand Indonesia Mall 3.5 km
Gambir Train Station Building 5.3 km
National Museum 5.5 km
National Monument (MONAS) 5.5 km
Jakarta Cathedral 6.1 km
Istiqlal Mosque 9.4 km
Museum Bank Indonesia 9.9 km
Jakarta Old Town 10.3 km
Ancol Dreamland 11.2 km
Beautiful Indonesia in Miniature Park 13.4 km
Nearby landmarks
Embassy of Malaysia 210 m
GOR Sumantri 310 m
Jogging Track GOR Soemantri 310 m
Columbus Circle Gymnasium 320 m
Watsons 350 m
Pasar Festival Kuningan Sport and Entertainment 360 m
Epicentrum Walk 380 m
Embassy of the United Arab Emirates 420 m
Kuningan City 470 m
Rumah Sakit Metropolitan Medical Centre Rsmmc 480 m
The Westin Jakarta

"This hotel located in the centre of city, you can easily go everwhere you want."

andy - March 11, 2021
Westin King, Guest room, 1 King, City view - Bedroom The Westin Jakarta
Lobby The Westin Jakarta
Lobby The Westin Jakarta
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Removed from saved list
Free Wi-Fi

The Westin Jakarta

Jl. H.R. Rasuna Said Kav.C-22 A, Kuningan, Jakarta, Indonesia, 12940 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.8
Location rating8.9
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport7.4 km

Rooms available at The Westin Jakarta

Presidential Suite, Club lounge access, Larger Suite, 1 King
...
  • Room size: 270 m²/2906 ft²
  • City view
  • 1 king bed
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Executive Suite, Club lounge access, Suite, 1 King
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 1 king bed
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Westin Suite, Club lounge access, Larger Suite, 1 King
...
  • Room size: 166 m²/1787 ft²
  • City view
  • 1 king bed
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Westin King, Guest room, 1 King, City view
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
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Renewal King, Club lounge access, Larger Guest room, 1 King
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
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Premium Twin, Club lounge access, Guest room, Corner room
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 double beds
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Club King, Club lounge access, Guest room, 1 King
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
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Club Twin, Club lounge access, Guest room
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 double beds
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Renewal King Smoking, Club lounge access, Larger Guest room
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
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Westin Twin, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 double beds
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Frequently asked questions

What time is check-in and check-out at The Westin Jakarta?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Jakarta?

A stay at The Westin Jakarta also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Westin Jakarta has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Westin Jakarta?

Start your mornings right, with the continental and buffet breakfast options offered at The Westin Jakarta. Adults can enjoy breakfast offered with an additional charge of 242857 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Westin Jakarta?

The Westin Jakarta features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at The Westin Jakarta?

The Westin Jakarta does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about The Westin Jakarta

  • 10.0

    Exceptional

    "We ordered in room dining twice and the service was fast under 20 minutes."

    swamitra

    |

    November 21, 2020

  • 9.2

    Exceptional

    "The room was very nice with bath-up so that both my sons were so happy."

    Yuvan

    |

    December 23, 2020

  • 8.4

    Excellent

    "Very nice hotel, i love the view from the hotel and the facilities."

    Chien

    |

    March 31, 2019

Property ranking|Compared to 2,625 Jakarta properties
See all rankings
Cleanliness score
9.5/10
Room size
89 sqm.
Service score
9.1/10
Overall score
9/10
Better than
99
%
of Jakarta properties
Bigger than
99
%
of Jakarta properties
Better than
98
%
of Jakarta properties
Better than
97
%
of Jakarta properties
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Overall rating:

9.0

Exceptional
1,071 reviews
Cleanliness
9.5
Facilities
9.0
Location
8.9
Read all reviews >
What travelers say they love:
We also got access to the lounge and enjoyed their wine and ...
Keisha from Indonesia
Couple
More about The Westin Jakarta

More about The Westin Jakarta

Situated in Kuningan, The Westin Jakarta is the perfect place to experience Jakarta and its surroundings. Only from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At The Westin Jakarta, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, private check in/check out.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, complimentary instant coffee, complimentary tea, linens, mirror, provided to help guests recharge after a long day. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, indoor pool. The Westin Jakarta is your one-stop destination for quality hotel accommodations in Jakarta.

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Most talked about facilities

Food & Dining

10 mentions

Swimming Pool

10 mentions

View

8 mentions

Breakfast

7 mentions

What they offer

8.8

Excellent
Staff 

"The staffs were noticed well and they prepared the extra bed..."

agung

|

September 15, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Vegan
Full English/Irish
Gluten-free

Restaurants on site

Seasonal Tastes
Cuisine:International
Menu:Buffet, A-la-carte
Henshin
Cuisine:Japanese, Peruvian
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of The Westin Jakarta from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.5
Facilities9.0
Location8.9
Service9.1
Value for money8.8
High score for Jakarta
Rating
9+ Exceptional (150)
8-9 Excellent (31)
7-8 Very Good (22)
6-7 Good (6)
<6 Below Expectation (8)
Time of the year
Mar - May (37)
Jun - Aug (45)
Sep - Nov (51)
Dec - Feb (84)
Don't miss out!Properties in Jakarta are being booked every minute!
All guests (647)
All room types
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Show reviews that mention 

Showing 217 verified guest comments
12345
10.0
Exceptional
Pristi from Indonesia
Group
Stayed 2 nights in December 2017

Best Staycation Experience”

I and my friends were staying at The Westin Jakarta for the past 2 nights and it was very great. We did enjoy the most of our time with the high-quality facilities and services offered by the hotel. One of pur favorite things was spending our time at the Westin Club, spending our leisure time enjoying the beautiful scenery of Jakarta from the 65th floor. The same also goes to our Henshin experience. We were so amazed with the place and the breath-taking view of the night Jakarta. Definitely the best option for those who want to experience such a luxurious getaway or staycation in Jakarta after a very rough week.

Reviewed December 04, 2017

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8.8
Excellent
Oltariani from Indonesia
Family with young children
Executive Suite, Club lounge access, Suite, 1 King
Stayed 1 night in December 2020

Superb stay in 65th Floor”

I had a really good experience in The Westin Jakarta. Not only the location but i just love the sceneries i saw from westin. I booked an executive suite hotel located at 65th floor, the room was quite spacious and can suits my total guests of 12 people inside the room. Breakfast just standard, nothing special with the taste nor the menu choices. The waitresses inside the restaurant looks busy and seems busy with their stuffs compare to greeting guests. Lobby is quite large, there are a lot of sofas for you in the lobby just to sit down to cozy up a lil bit and watching the sceneries. Gym size is spacious but didnt have a chance to tried it. Too bad that there wasn't any entertainment room for the kids there. For 5 stars id always usually to go to the kids room. Overall my stay in Westin is pretty nice, only need some improvement with the waitresses service and food's taste. Other than that, i am pretty much satisfied.

Reviewed December 07, 2020

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9.6
Exceptional
AARON from Singapore
Couple
Club King, Club lounge access, Guest room, 1 King
Stayed 3 nights in October 2019

Awesome experience at the tallest hotel in Jakarta!”

The Westin Jakarta boasts sweeping views of Jakarta. The common spaces and rooms are modern and spacious. I was happy to be upgraded to a corner room. The staff at the Westin Club were always warm and attentive. Also dine at Henshin if you can, for you’ll be amazed at the refined culinary works of art that they have to offer.

Reviewed October 29, 2019

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Dear Aaron, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us and appreciated our room, staff's service, and food at Henshin on level 67-69. We thank you again for your review, and we look forward to welcoming you back. Be well!

Responded January 22, 2020
The Westin Jakarta
10.0
Exceptional
Hary from Indonesia
Business traveler
Stayed 1 night in January 2017

Extra Ordinary Hotel with Very Nice View ”

Westin hotel located in the hearth of Jakarta in the tallest building with a very gorgeous view, The room was nice, with good view and the bathroom also great, everything seems so perfect, i recommend Westin for stay over the weekend or business traveller, definitely will stay here again. Cheers Harry

Reviewed January 30, 2017

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Dear Hary, Thank you for staying at The Westin Jakarta, and for taking the time to share your experience with us. We're glad that you enjoyed your stay, as well as the view. We look forward to welcome you back anytime soon. Be well!

Responded June 29, 2017
The Westin Jakarta
8.8
Excellent
agung from Indonesia
Business traveler
Renewal King, Club lounge access, Larger Guest room, 1 King
Stayed 1 night in September 2020

Hotel with the best city view”

Plus : Hotel with the best city view in Jakarta, luxury room, clean, fast check in/out process Minus: -The amenities are too basic for 5 stars hotel -The breakfast is too basic for 5 stars hotel and below my expectation, i found some food stations were not available / empty. -i stayed at King renewal room and and ask special request for additional extra bed. The staffs were noticed well and they prepared the extra bed upon check in. but i dont understand why they didnt prepare for additional amenities such as toothbrush, slipper, bed robe, even hotel only provided 1 coffee? i was lazy and felt ridiculous just to call receptionis everytime i found something missing in my room. staffs were not preparing well during our stay. - The restaurant staff were noticed 2 guests only for breakfast when i mentioned the room number, then i said i paid for extra bed so it should be 3 guests. Impressed, no coordination between receptionist and restaurant staff - No queue line and staffs who served and stand in front of food stations to serve guests to avoid touching point into foods due to pandemic issue. i just compared with other 5 stars hotel in jakarta, they implemented it during new normal. - No information inside the lift if the button are sanitized hourly or not. the tables are sanitized or not in the restaurant, i didnt find this information and felt insecure. - i think you should put small mirror in the bedroom

Reviewed September 15, 2020

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10.0
Exceptional
Philip from Indonesia
Family with young children
Westin King, Guest room, 1 King, City view
Stayed 1 night in December 2018

Finally found another favorite hotel in Jakarta”

This is my first time in Westin Jakarta, and I'm very satisfied. Location is strategic, the room is clean, the view is beautiful, food is not bad. I like the facility, indoor swimming pool with warm water, there are whirlpools and sauna. Highly recommended for family visitors.

Reviewed January 08, 2019

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Dear Philip, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us and enjoy our room, food, and facilities. We look forward to welcoming you back. Be well!

Responded July 16, 2019
The Westin Jakarta
10.0
Exceptional
Andreas from Indonesia
Family with young children
Club King, Club lounge access, Guest room, 1 King
Stayed 2 nights in September 2019

super hotel”

we love this hotel. lounge: booked westin club room, we got benefit to access lounge for breakfast, afternoon tea, dinner and free flow drink and juice all day. every body very nice to us. very sorry for some guest if our baby sometime crying on that cozy lounge. food is ok. we love wonton noodle for breakfast and plenty choice of fresh juice. if you have fresh sashimi and sushi, it would be perfect. room: we got upgrade to corner room on 57th floor that very very beautiful, clean and luxury. thank yo very much. big flat TV, automatic curtain, nice bathtub. others: Pool is not big but perfect because its indoor, clean, well maintain, we enjoy it. ofuro and sauna: nice facility, with very clean changing room we don't try their breakfast at seasonal taste, only take breakfast on lounge. next time we will try it. what they need to improve is baby cot type. it not suitable for our 7 month baby that start to rolling. baby cot is steel type without bumper..hope they add other type

Reviewed September 10, 2019

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Dear Andreas, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had a great stay at our hotel and appreciated our many excellent facilities including room, Westin Lounge, and indoor pool. We hear your feedback for the baby cot and we will strive to find ways to offer our guests a better experience moving forward. We thank you again for your review, and we look forward to welcoming you back to The Westin Jakarta. Be well!

Responded October 14, 2019
The Westin Jakarta
9.6
Exceptional
Almira from Indonesia
Couple
Westin King, Guest room, 1 King, City view
Stayed 1 night in November 2019

Definitely will come back!”

We stayed here to have a staycation during our weekend. Only for 1 night. But we really enjoyed our stay. Staffs are really friendly, helpful and efficient. Our room was the one facing to Rasuna Said so the view is pretty great. Morning breakfast was absolutely amazing. Plenty choices for food, juices, and coffees. All tasted delicious even their pre-made blueberry muffin. Aside from our amazing stay, we're also having dinner at Henshin where the place is also gorgeous. Definitely the place you'd go if you want to have a romantic night with your husband/ boyfriend. Very expensive for the food and drinks when the taste for us is just delicious but nothing special. Recommended to just have some drinks and desert next time. All in all, Westin offers different experience which we'll highly recommend to others!

Reviewed November 04, 2019

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Dear Almira, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us and appreciated our staff, room, breakfast at Seasonal tastes and dining at Henshin. We thank you again for your review and we definitely looking forward to welcoming you back in the near future. Be Well!

Responded January 22, 2020
The Westin Jakarta
10.0
Exceptional
Abdurrahman from Indonesia
Couple
Stayed 1 night in December 2018

Posh Corner Room and Amazing Night at Henshin”

We stayed for a night only but the experience was memorable. Our Premier room was on the 59th floor, looking sumptuous in a contemporary interior and warm, earthy colours. Being a corner room, we were amazed by the breathtaking view of Jakarta. The room was spacious, with a big king-size bed and a sitting area which became my favourite reading space. The bathroom was amazing, with a long bathtub positioned next to the window overlooking Rasuna Said street. However, drainage in the shower area needed a little improvement. The swimming pool was quite crowded at the time we visited and the vitality pool provided me a little relaxing moment. We visited Henshin to meet our uni friend and we were honoured to meet head chef Hajime Kasuga, one of the most friendly, humble person we've ever met. He even gave a private tour around the premises and served two platters of sushi specially prepared for us. The overall experience was perfect and we would definitely come back to stay.

Reviewed December 23, 2018

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10.0
Exceptional
swamitra from Indonesia
Couple
Westin King, Guest room, 1 King, City view
Stayed 1 night in November 2020

Staycation for a restful stay”

We had a upgrade to a premium king corner room. Superb cleanliness, nice and quiet space, bathtub was huge, water pressure is awesome, amenities are sufficient. Would be great to have a bubble bath soap, probably it was the only thing missing. We ordered in room dining twice and the service was fast under 20 minutes. Gym was wide and airy on 50th floor overlooking the city. Swimming pool was great although not so big. Overall we had a restful stay, and we recommend westin for business and family vacation.

Reviewed November 21, 2020

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9.2
Exceptional
felix from Indonesia
Business traveler
Westin King, Guest room, 1 King, City view
Stayed 1 night in December 2018

Jakarta's Highest Hotel with Superb View”

This Westin has all you can expect from a 5 stars hotel. The room is great, Amenities and perks are complete, the personal touch is there, what's not to like? The only thing that need to be improved is the food at Seasonal Taste restaurant. It offers good range of selection, but tend to focus on quantity over quality. Most of the dishes don't live up to 5 stars standard. A very pleasant stay indeed.

Reviewed January 02, 2019

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Dear Felix, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. Please accept our sincere apologies for the inconvenience during breakfast - we hear your feedback and we will strive to find ways to offer our guests a better dining experience moving forward. We look forward to welcoming you back. Be well!

Responded July 16, 2019
The Westin Jakarta
9.6
Exceptional
Nadya from Indonesia
Solo traveler
Stayed 1 night in December 2017

Heavenly Bed didn't disappoint”

I chose The Westin for a staycation solely because of their trademark the Heavenly Bed. Oh boy, it didn't disappoint! Best sleep I've had in a while. The staffs are very helpful and friendly. I stayed in all day so I had room service for lunch, dinner and breakfast. The food is alright but they have to improve their coffee. Overall, can't wait to stay in this hotel again for longer!

Reviewed December 27, 2017

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9.2
Exceptional
felix from Indonesia
Couple
Premium King, Club lounge access, Guest room, 1 King
Stayed 1 night in June 2019

A hotel I will always want to return!”

This is one of the exceptional hotel in my list. Located at a hi-rise level tower, the view is superb. The rooms are spacious and modern. Minimalist style and chic. The gym and sauna is top notch. The Food is standard in taste, but has a very wide selection and variation. Kudos to this Westin. I love my stay much, and this is already my third time stay.

Reviewed February 25, 2020

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9.6
Exceptional
Otto from Indonesia
Couple
Stayed 1 night in December 2017

Great stay during New Year !”

It was our pleasure to be able to stay at Westin on New Year's Eve. We booked Premium room but they upgraded to Renewal room instead for free ! What a surprise and the room was superb with really great view especially when we were watching fireworks from 58th floor ! It was amazing and definitely we will stay here again. Thank you for the unforgettable night

Reviewed January 09, 2018

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10.0
Exceptional
Julianti from Indonesia
Family with teens
Westin Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in April 2019

Superr”

I stayed at Jakarta and would like to try the 5* hotel. Look the agoda and find this hotel. U need to go to 52th floor for the receptionist and sky lobby Love the room, bathtub, whirlpool, sky lobby, polite staff and the hotel view is Instagramble... I will surely back to this hotel...

Reviewed April 23, 2019

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Dear Julianti, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We are pleased you appreciated our many excellent facilities including room, view, and our staff. We look forward to welcoming you back. Be well!

Responded July 16, 2019
The Westin Jakarta
10.0
Exceptional
James from Indonesia
Family with young children
Stayed 1 night in December 2017

Everything was great”

I seldom stayed in hotel where I live but this one will make me definitely come back. We stayed there on new year eve and really enjoyed the view of Jakarta with fire works from our room. The check in was quick although the hotel was full booked, staffs are nice, accomodated my request.

Reviewed January 03, 2018

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8.8
Excellent
meiliana from Indonesia
Couple
Stayed 2 nights in December 2018

nice stay”

- smooth check-in & check-out - clean,confy,nice staff - westin club --> staff (dinner) only concent with foreigner.

Reviewed January 03, 2019

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Dear Meiliana, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. Please accept our sincere apologies for the inconvenience at the Westin Club as this is not our standard service - we hear your feedback and we will strive to find ways to offer our guests a better experience moving forward. We look forward to welcome you back. Be well!

Responded July 16, 2019
The Westin Jakarta
9.2
Exceptional
Guillaume from France
Couple
Westin King, Guest room, 1 King, City view
Stayed 2 nights in December 2018

Enjoyahlble stay”

Pros: Location, view from the room, quality of the bed, cleanliness of the hotel (room, facilities), amazing Henshin restaurant (one of, if not the best in Jakarta for fusion food). Cons: no garden, small indoor pool, average quality breakfast

Reviewed December 26, 2018

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9.6
Exceptional
Lydia from United States
Family with young children
Stayed 1 night in December 2017

Gorgeous hotel”

Loved the hotel: clean, modern interior design, spacious room with everything we need, spacious bathroom, nice indoor pool and jacuzzi, beautiful lobby on the 52nd floor, delicious breakfast buffet with an incredible variety (that you can get lost in), wonderful staff, comfortable bed. Overall loved the hotel. We only had two points of disappointment, the AC leaked in our room, straight into my luggage and clothes. The bath water was also brown at first, and had to keep it running to get clean water. The staff were very helpful in fixing everything though. Will definitely stay there again (while keeping my clothes safe and dry away from leaks which hopefully will NOT happen again).

Reviewed December 06, 2017

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9.6
Exceptional
Ali
Family with young children
Stayed 1 night in November 2017

"Outstanding" ”

Saat booking di agoda memberikan catatan wedding anniversary. Luar biasa The Westin mendokorasi kamar dan memberikan free kue anniversary. Thank you so much The Westin.

Reviewed November 06, 2017

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