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The Westin Kuala Lumpur

"Strategic location near pavilion mall and room is big"

Jimmy - December 26, 2019
Executive The Westin Kuala Lumpur
Interior view The Westin Kuala Lumpur
Interior view The Westin Kuala Lumpur
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The Westin Kuala Lumpur

199 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Pavilion Kuala Lumpur
Within 170 m of property
See map
Popular landmarks
Pavilion Kuala Lumpur 170 m
Jalan Alor 590 m
KLCC - Bukit Bintang Pedestrian Walkway 650 m
Aquaria KLCC 680 m
KLCC Park 860 m
Petronas Twin Towers 1.1 km
Menara Kuala Lumpur 1.3 km
Chinatown - Kuala Lumpur 2.0 km
Central Market 2.1 km
KL Bird Park 3.0 km
Nearby landmarks
Cooking Classes at Kings Kitchen Klub
Starhill Spa 80 m
Starhill Gallery 100 m
Tiffin Bay/Tiff's Jazz Lounge 110 m
Ayurvedium 110 m
Art Seni 110 m
House of Suzie Wong 110 m
Jim Thompson Silk 120 m
Bukit Bintang (Star Hill) 120 m
Spa Indrani 120 m
9.4

Exceptional

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 180 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Kuala Lumpur every 1 minutes on Agoda.com
Value for money8.2
Location rating9.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.1 km

Rooms available at The Westin Kuala Lumpur

Excellent
Room comfort & quality
8.7
Two Bedroom Residence, 2 Bedroom Residence
...
  • Room size: 120 m²/1292 ft²
  • Street view
  • 2 single beds & 1 king bed
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Premium Room, High Floor, Guest room, 1 King, City view
...
  • Room size: 42 m²/452 ft²
  • Street view
  • 1 king bed & 1 king bed & 1...
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Executive Club Room, Club lounge access, Guest room
...
  • Room size: 42 m²/452 ft²
  • Street view
  • 2 single beds
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Premium Room, High Floor, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 42 m²/452 ft²
  • Street view
  • 2 single beds
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Chairman Suite, Club lounge access, 1 Bedroom Bi-level Suite
...
  • Room size: 300 m²/3229 ft²
  • Street view
  • 1 king bed & 1 king bed & 1...
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Deluxe Room
...
  • Room size: 42 m²/452 ft²
  • Street view
  • 1 king bed or 2 single beds
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One Bedroom Residence, 1 Bedroom Residence, 1 King
...
  • Room size: 80 m²/861 ft²
  • Street view
  • 1 king bed
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Executive Club Room, Club lounge access, Guest room, 1 King
...
  • Room size: 42 m²/452 ft²
  • Street view
  • 1 king bed
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Westin Suite, Club lounge access, 1 Bedroom Suite, 1 King
...
  • Room size: 75 m²/807 ft²
  • Street view
  • 1 queen bed & 1 double bed ...
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Presidential Suite, Club lounge access, 1 Bedroom Suite
...
  • Room size: 114 m²/1227 ft²
  • Street view
  • 1 queen bed & 1 queen bed &...
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Frequently asked questions

What time is check-in and check-out at The Westin Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Kuala Lumpur?

The Westin Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 265 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Westin Kuala Lumpur has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 5 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Westin Kuala Lumpur?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at The Westin Kuala Lumpur. A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 88 MYR for adults and 44 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Westin Kuala Lumpur?

The Westin Kuala Lumpur features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at The Westin Kuala Lumpur?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at The Westin Kuala Lumpur. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

What is the smoking policy at The Westin Kuala Lumpur?

The Westin Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about The Westin Kuala Lumpur

  • 8.4 Excellent

    "The only thing I enjoyed most was the coffee."

    Aaron

    |

    January 1, 2021

  • 8.8 Excellent
    Location

    "Nice place to stay and very good location."

    ZAIRUL

    |

    January 3, 2021

  • 10.0 Exceptional
    Staff 

    "Staff was very accomodating and friendly."

    FARAH

    |

    February 14, 2021

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Location score
9.4/10
Room comfort score
8.7/10
Service score
8.6/10
Cleanliness score
8.7/10
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
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Overall rating:
8.7
Excellent
3,401 reviews
Cleanliness
8.7
Facilities
8.5
Location
9.4
Read all reviews >
What travelers say they love:
Very friendly staff with great service attitude.
Yeo from Malaysia
Business traveler
More about The Westin Kuala Lumpur

More about The Westin Kuala Lumpur

Offering quality accommodations in the shopping, nightlife, and restaurants district of Kuala Lumpur, The Westin Kuala Lumpur is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Starhill Spa, Spa Village, and Pavillion Mall. The Westin Kuala Lumpur also offers many facilities to enrich your stay. A selection of top-class facilities such as valet parking, a restaurant, a business center, and a concierge can be enjoyed at the hotel. All guestrooms feature a variety of comforts such as a hair dryer, television, kitchenette, air conditioning, and wireless internet access to please even the most discerning guest. The hotel offers fantastic facilities including an outdoor pool, kid's club, and kid's pool to help you unwind after an action-packed day in the city. The Westin Kuala Lumpur is an ideal place of stay for travelers seeking charm, comfort, and convenience in Kuala Lumpur.

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Most talked about facilities

Housekeeping
119 mentions
Breakfast
93 mentions
Internet
52 mentions
Food & Dining
45 mentions

What they offer

9.6 Exceptional
Breakfast

"The hotel is very and breakfast is excellent..."

July

|

October 16, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Halal
Vegetarian
Gluten-free

Restaurants on site

The Living Room
Cuisine:International
Menu:A-la-carte
443 Bar Lounge
Cuisine:International
Menu:A-la-carte
Splash
Menu:A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Westin Kuala Lumpur from real guests

Verified reviews provided by Booking
Agoda Reviews (3401)Booking.com Reviews (1681)
8.7
/
10
Excellent
Cleanliness8.7
Facilities8.5
Location9.5
Room comfort and quality8.8
Service8.9
Value for money8.1
High score for Kuala Lumpur
Rating
9+ Exceptional (1248)
8-9 Excellent (434)
7-8 Very Good (498)
6-7 Good (190)
<6 Below Expectation (255)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
Don't miss out!Users are booking a place in Kuala Lumpur every 1 minutes on Agoda.com
All guests (1681)
All languages
Showing 2625 verified guest comments
12345
2.0
Anonymous
Couple

Very poor”

Overall an extremely unsatisfactory experience. We were promised a private entrance as I came with somebody who prefers to keep a low profile to no avail upon arrival. We were put on the smoking ...
Reviewed May 05, 2021

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9.0
Exceptional
Shalini
Family with young children

Superb”

Everything was great
Loved our stay .
Reviewed May 02, 2021

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9.0
Exceptional
Niken
Family with young children

Great place to stay with...”

Clean and great place with strategic location
Limited choice of breakfast
Reviewed April 30, 2021

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7.0
Very good
Dawsonlai
Couple

Residence is suitable for long...”

Kitchen and studyroom
Noise from swimming pool and construction could be heard in the room, daily housekeep did not sweeps the floor.
Reviewed April 29, 2021

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8.0
Excellent
Sharifah
Family with young children

Nice hotel.”

Fast check in. Good location. Comfortable and well maintained room.
Staff knowledge.
Reviewed April 29, 2021

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8.0
Excellent
Anneke
Couple

Good customer services and Room...”

This hotel provide big tv screen. Really enjoy to watch a movies.
The water in bathroom a bit yellow. Looks very dirty when we open the tab for bathtub.
Reviewed April 26, 2021

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10.0
Exceptional
Tun
Family with young children

Exceptional”

Excellwnt service and friendly staff
Reviewed April 25, 2021

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8.0
Excellent
Moon
Business traveler

Very good”

Good and friendly staff
Reviewed April 23, 2021

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5.0
Reezlyn
Family with young children

Westin needs to improve”

Everything about the hotel i love it MINUS the buffet service. I stayed during ramadhan. They offered a Sahur Buffet. I was really annoyed and mad the fact that THEY RECYCLED THE SAME FOOD FROM BUKA ...
Reviewed April 18, 2021

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2.0
Ng
Couple

Very poor”

Location only
Fridge n toilet flush spoil
Reviewed April 18, 2021

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8.0
Excellent
Mehran
Family with young children

lovely night”

My favourite place is Pavilion. I can see lovely Pavi from my room. Haha
swimming pool
Reviewed April 12, 2021

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10.0
Exceptional
Nurazreen
Family with young children

Comfy bed”

I like everything about the hotel. Staff are very nice &amp; welcoming. Location is super near to Pavillion &amp; other brand store so it is so easy to go shopping because everything is walking-...
Reviewed April 11, 2021

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8.0
Excellent
Nurfadlina
Family with young children

Average”

Location and room great.
Our booking came with breakfast for two persons. Overall, I wasn’t really impressed with the breakfast buffet could have done better in terms of selection of foods and drinks. I have been to Westin ...
Reviewed April 11, 2021

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10.0
Exceptional
Frank
Family with young children

Very nive trips”

The comfortable and good enviromemt
All good.
Reviewed April 11, 2021

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8.0
Excellent
Yee
Family with young children

Very good”

Everything.
Nothing so far. If need to mention then maybe buffet breakfast with more variaties and covered walk way to Pavillion especially during raining day.
Reviewed April 11, 2021

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10.0
Exceptional
Ddisaac
Group

Excellent service ”

Almost everything
Tap water pressure for toilet is low
Reviewed April 09, 2021

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8.0
Excellent
Anonymous
Couple

Good location but not recommend...”

there&#39;s nespresso machine in the room. Bed are comfortable. Room are clean. Staff are friendly.
Not really worthy for the breakfast. Lack of choices and the taste of the foods was really below expectation. No suitable coffee cup for the nespresso machine. Bathtub water was green, not sure what ...
Reviewed April 09, 2021

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8.0
Excellent
Anonymous
Couple

Very good”

The room, bathroom, bed was nice.
Restaurant breakfast food is average, below my expectations for this class of hotel.
Reviewed April 08, 2021

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9.0
Exceptional
Rozeeta
Family with young children

Awesome staycation ”

Love the room. Very big and comfortable for our 2-night stay. The price was worth it as I got a free room upgrade. The staffs were all really helpful and friendly. We also added breakfast buffet for 1...
Should have included breakfast option for 1 bedroom residence. But then again there were not that many options for the breakfast buffet. The light at the study room &amp; near the round table did not ...
Reviewed April 07, 2021

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10.0
Exceptional
Mohd
Couple

Superb Service”

I love the Westin KL!! Staff are friendly and the room is superb and comfy!!
Reviewed April 07, 2021

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