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Excellent8.8
10 reviews
80% would recommend to a friend
The Westin Lagunamar Ocean Resort Villas and Spa Cancun
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Interior view
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Interior view
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beach
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beach
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9.4 Exceptional location
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9.4Location
  • Hot tub

  • Sauna

  • Bar

  • Elevator

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Room choices
Standard
...
  • No view
  • 25 m²
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One-Bedroom Villa with Sea View
...
  • Balcony/terrace
  • 1 super king bed and 1 sofa...
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Ocean View Studio
...
  • No view
  • 25 m²
  • 1 double bed and 1 sofa bed
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Studio Capacity 4
...
  • 37 m²
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Villa Capacity 4 One Bedroom
...
  • 69 m²
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Nearest essentials

  • Airports
    • 14 kilometers to
    • Cancún International Airport (CUN)
    • 15 kilometers to
    • Isla Mujeres Airport (ISJ)
  • Hospital or clinic
    • 2.2 kilometers to
    • International Medical Center
  • Pharmacy
    • 2.6 kilometers to
    • Ahorro Pharmacy
  • Convenience store
    • 550 meters to
    • OXXO
  • Cash withdrawal
    • 650 meters to
    • ATM

More about The Westin Lagunamar Ocean Resort Villas and Spa Cancun

An overview

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What they offer

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Verified traveler reviews

Agoda Reviews (10)
Booking.com Reviews (607)

5.5

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Excellent
based on 10 reviews
  • Cleanliness 9.0
  • Facilities 9.8
  • Location 9.4
  • Room comfort and quality 6.0
  • Service 9.0
  • Value for money 8.2
Very good
based on 5 reviews
  • Cleanliness 8.4
  • Facilities 9.3
  • Location 8.8
  • Room comfort and quality 6.0
  • Service 8.0
  • Value for money 7.6
Exceptional
based on 2 reviews
  • Cleanliness 10.0
  • Facilities 10.0
  • Location 10.0
  • Service 10.0
  • Value for money 8.0
Exceptional
based on 1 reviews
  • Cleanliness 8.0
  • Facilities 10.0
  • Location 10.0
  • Service 10.0
  • Value for money 10.0
Exceptional
based on 2 reviews
  • Cleanliness 10.0
  • Facilities 10.0
  • Location 10.0
  • Service 10.0
  • Value for money 9.0
Provided by verified guests of Agoda
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Review language
  • English
  • Español
  • 繁體中文 (香港)

Room type
  • Ocean View Studio
  • Standard

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Showing 8 verified written reviews
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9.6
Sean from United States
Couple
Standard
Stayed 5 nights in May 2017
Beautiful beach, wonderful accommodations, great kitchen. Walking distance to many things. ”
Great pool and beach. The beds were very comfortable. It was like having an apartment by the beach. The 1 BR has a full kitchen, washer/dryer, living room area and nice size balcony. In addition to bedroom with king sized bed and huge bathroom. Also, the staff was friendly and helpful. The food was resort quality, if you know what I mean. But there were lots of restaurants within walking distance and you could always cook your own food! They even have BBQ grills on the property.
Reviewed May 16, 2017
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10.0
Nicholas from United States
Group
Ocean View Studio
Stayed 4 nights in August 2016
Excellent”
There was a group of four of us that went down for a week vacation and stayed at this property. We all four had the best time of our lives at this place. The staff were very professional, friendly, and accommodating. The hotel was 5 star hands down. The location was perfect, in the middle of everything you needed within walking distance or riding the bus too. We have now found our new favorite place to go whenever we go back to Cancun, MX.
Reviewed August 27, 2016
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9.6
Rebecca from United States
Family with teens
Ocean View Studio
Stayed 6 nights in August 2016
Another great trip!”
This was our 4th time at the Westin Lagunamar (we are owners, but also got a room using $ instead of points) and as always, we enjoy our trip and the hotel. It's in the best location (albeit VERY busy across from La Isla Mall) and so easy to take the bus to downtown, restaurants, Isla Mujeres Ferry Dock and other places. Only 70 pesos which is like 50 cents US. I did notice that our room looked a little worn after this visit (the main hotel is 8 years old, newer facility is 4), but with a quick refresh of new rugs and some furniture, it would be fine. Still a wonderful place with fabulous pools, a serene spa facility, lovely restaurants, lots of fun programming, and the nicest staff in Cancun! You can't go wrong at the Lagunamar.
Reviewed August 16, 2016
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9.2
karla from United States
Family with young children
Ocean View Studio
Stayed 8 nights in June 2016
Great stay”
Staff was friendly and very helpful! Hotel was beautiful and clean.
Reviewed June 25, 2016
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9.0
Paula from United States
Couple
Ocean View Studio
Stayed 1 night in October 2015
4 Star Hotel!”
Location, bar staff, activities
Check in is a joke! Arrived at noon, told our room would be ready around 2, then room changed and told 3, room changed again and told 4, then finally after complaint because we were told it would be ready around 6 we finally got keys and another room change about 5. Not best room location in the end but the resort is quite nice! Good food, great bar service and location is good! Would return but hope they get their check in procedures and staff responsible for having rooms ready on time in sync.
Reviewed October 06, 2015
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2.7
Mari from United States
Couple
Stayed 1 night in February 2013
Not up to expectations of Westin brand”
Leaving
Room size and particularly bed size very small. Resort very disapointing.
Reviewed February 22, 2013
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10.0
adrian from Mexico
Family with young children
Ocean View Studio
Stayed 3 nights in July 2016
EXELENTE HOTEL”
EXELENTE HOTEL Y MUY BUENA ATENCION,FELICIDADES A TODOS LOS QUE TRABAJAN AHI¡¡¡¡¡¡
Reviewed August 04, 2016
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9.6
tin from China
Couple
Ocean View Studio
Stayed 5 nights in August 2016
完美體驗”
又有便利店, BUSINESS CENTER又唔駛錢, 服務態度好, 設施一流,禮賓部十分配合~
Reviewed August 11, 2016
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