"Staff was friendly and very helpful!"
June 25, 2016
|Value for money||8.0|
|Nearest airport||Cancún International Airport (CUN)|
|Distance to airport||13.9 km|
"Hotel was beautiful and clean."
June 25, 2016
"Still a wonderful place with fabulous pools, a serene spa facility, lovely restaurants, lots of fun programming, and the nicest staff in Cancun!"
August 16, 2016
"We received housekeeping services every day and we always had a generous supply of linens."
September 13, 2017
November 13, 2017
Located in the lovely area of Hotel Zone, The Westin Lagunamar Ocean Resort Villas and Spa C enjoys a commanding position in the sightseeing, beaches, nightlife hub of Cancun. Only 8.0 mi away, this 5-star hotel can be easily accessed from the airport. Visitors to the hotel can take pleasure in touring the city's top attractions: La Isla Shopping Mall, Yamil Lu'um, Plaza la Fiesta.
Take advantage of a wealth of unrivaled services and amenities at this Cancun hotel. To name a few of the hotel's facilities, there are car park, babysitting, elevator, bar, bicycle rental.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, fitness center, sauna, outdoor pool. The Westin Lagunamar Ocean Resort Villas and Spa C is an ideal place of stay for travelers seeking charm, comfort and convenience in Cancun.
"The staff was wonderful."
September 13, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Great location, staff friendly, nice view from my room.
Very poor for a Westin”
Picked Westin because we wanted a nice place to go to straight off the plane before getting out of Cancun. Terrible staff, check in must've taken 20 minutes (not queuing, stood at the desk), and the service was pretty rude. They also kept trying to upsell us experiences & their restaurants. Not what you want when you're tired and just want to check in. Hotel insisted on bringing our bags to the room, then this took an hour to bring them. Just not what you expect.
Looks nice, but terrible service ”
Have never been treated worse in a hotel
Great place! Felt like I was at a place that I could call home and not in a hotel room. The food was excellent and the staff was great. I would definitely stay there again.
The property has all the features one could wish when selecting a location on the beach. Very clean”
The staff was wonderful. Our villa faced the beach and we were able to enjoy the view. We received housekeeping services every day and we always had a generous supply of linens. There were sufficient restaurants on the property as well as a small store that sold items for food preparation. There was also a large shopping mall across the street. Transportation was very accessible, public transportation (bus), taxi, and a car rental counter on the property.
great service and location!”
Kudos to great staff and service! We got to the hotel before noon and requested for early check in. I was told that I will not be guaranteed to get to check in early but they were very nice to give us a room right away and upgraded our room from ocean view studio to a one bedroom villa! The location is also perfect! It is right across la isla mall and close to almost everything! I would highly recommend!
Beautiful beach, wonderful accommodations, great kitchen. Walking distance to many things. ”
Great pool and beach. The beds were very comfortable. It was like having an apartment by the beach. The 1 BR has a full kitchen, washer/dryer, living room area and nice size balcony. In addition to bedroom with king sized bed and huge bathroom. Also, the staff was friendly and helpful. The food was resort quality, if you know what I mean. But there were lots of restaurants within walking distance and you could always cook your own food! They even have BBQ grills on the property.
There was a group of four of us that went down for a week vacation and stayed at this property. We all four had the best time of our lives at this place. The staff were very professional, friendly, and accommodating. The hotel was 5 star hands down. The location was perfect, in the middle of everything you needed within walking distance or riding the bus too. We have now found our new favorite place to go whenever we go back to Cancun, MX.
Another great trip!”
This was our 4th time at the Westin Lagunamar (we are owners, but also got a room using $ instead of points) and as always, we enjoy our trip and the hotel. It's in the best location (albeit VERY busy across from La Isla Mall) and so easy to take the bus to downtown, restaurants, Isla Mujeres Ferry Dock and other places. Only 70 pesos which is like 50 cents US. I did notice that our room looked a little worn after this visit (the main hotel is 8 years old, newer facility is 4), but with a quick refresh of new rugs and some furniture, it would be fine. Still a wonderful place with fabulous pools, a serene spa facility, lovely restaurants, lots of fun programming, and the nicest staff in Cancun! You can't go wrong at the Lagunamar.
Staff was friendly and very helpful! Hotel was beautiful and clean.
4 Star Hotel!”
Check in is a joke! Arrived at noon, told our room would be ready around 2, then room changed and told 3, room changed again and told 4, then finally after complaint because we were told it would be ready around 6 we finally got keys and another room change about 5. Not best room location in the end but the resort is quite nice! Good food, great bar service and location is good! Would return but hope they get their check in procedures and staff responsible for having rooms ready on time in sync.
Not up to expectations of Westin brand”
Room size and particularly bed size very small. Resort very disapointing.
EXELENTE HOTEL Y MUY BUENA ATENCION,FELICIDADES A TODOS LOS QUE TRABAJAN AHI¡¡¡¡¡¡
又有便利店, BUSINESS CENTER又唔駛錢, 服務態度好, 設施一流,禮賓部十分配合~