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The Westin Lake Las Vegas Resort & Spa
The Westin Lake Las Vegas Resort & Spa
The Westin Lake Las Vegas Resort & Spa
The Westin Lake Las Vegas Resort & Spa
The Westin Lake Las Vegas Resort & Spa
The Westin Lake Las Vegas Resort & Spa
The Westin Lake Las Vegas Resort & Spa

Removed from saved list

8.1

Excellent

1,696 reviews

1,696 reviews

Breakfast1
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Hoover Dam Bypass 19.8 km
The Mob Museum 20.6 km
Fremont Street Experience 20.8 km
Stratosphere Tower 21.2 km
High Roller 22.0 km
KA by Cirque du Soleil 22.2 km
The Strip 22.4 km
Fountains of Bellagio 22.7 km
Bellagio Conservatory & Botanical Garden 22.8 km
Red Rock Canyon National Conservation Area 45.3 km
Nearby landmarks
Reflections Bay Golf Club At 470 m
Lake Las Vegas 1.8 km
Tuscany Recreation Center 5.8 km
Pabco Trailhead 6.3 km
Clearview Health And Rehabilitation 6.7 km
Hayley Hendricks Park 7.2 km
Bird Viewing Pond #5 8.0 km
Henderson Hospital 8.1 km
Henderson Bird Viewing Preserve 8.3 km
Boys and Girls Club of Henderson 8.6 km

The Westin Lake Las Vegas Resort & Spa

101 Montelago Boulevard, Henderson, Lake Las Vegas, Las Vegas (NV), United States, 89011 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Lake Las Vegas part of Las Vegas (NV), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fountains of Bellagio. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Airport transfer

Bicycle rental

Valet parking

Pets allowed

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Front desk [24-hour]

This property is in high demand!

4 travelers have booked today.

Value for money7.6
Location rating7.9
Nearest airportBoulder City Municipal Airport (BLD)
Distance to airport19.3 km

Rooms available at The Westin Lake Las Vegas Resort & Spa

Excellent
Room comfort & quality

8.5

Guest room, 1 King, Lake view
...
  • Room size: 37 m²/398 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double, Lake view
...
  • Room size: 37 m²/398 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices
Guest room, 2 Double
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Guest room, 1 King, Pool view
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double, Pool view
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
Guest room, 1 King
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Hospitality, Parlor, Sofa bed, Lake view
...
  • Room size: 49 m²/527 ft²
  • Lake view
  • 1 sofa bed
Enter dates to see prices
Casbah, 1 Bedroom Villa, 1 King, Sofa bed, Pool view
...
  • Room size: 148 m²/1593 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
1 Bedroom Suite, 1 King, Sofa bed
...
  • Room size: 74 m²/797 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Junior Suite, 1 King, Sofa bed
...
  • Room size: 49 m²/527 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Westin Lake Las Vegas Resort & Spa?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Lake Las Vegas Resort & Spa?

The Westin Lake Las Vegas Resort & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, The Westin Lake Las Vegas Resort & Spa has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Las Vegas (NV) with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Westin Lake Las Vegas Resort & Spa?

Wake up to a great buffet breakfast at The Westin Lake Las Vegas Resort & Spa. Adults can enjoy breakfast offered with an additional charge of 15 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at The Westin Lake Las Vegas Resort & Spa?

The Westin Lake Las Vegas Resort & Spa does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby The Westin Lake Las Vegas Resort & Spa?

Restaurants including Marrakesh Express, Ricks Cafe and Sweets and Treats Lake Las Vegas are popular in The Westin Lake Las Vegas Resort & Spa’s neighborhood which is known as Lake Las Vegas.

See map

Explore the neighborhood

What people love about The Westin Lake Las Vegas Resort & Spa

  • 10

    Exceptional
    Location

    "The location and hotel is fantastic!"

    C

    |

    September 12, 2022

  • 10

    Exceptional

    "Will definitely go back!"

    C

    |

    September 12, 2022

  • 8.4

    Excellent

    "It is a great place to do everything all in one spot."

    Tricia

    |

    September 12, 2021

Overall rating:

8.1

Excellent
1,696 reviews
Cleanliness
8.0
Facilities
7.8
Location
7.9
Read all reviews >
More about The Westin Lake Las Vegas Resort & Spa

More about The Westin Lake Las Vegas Resort & Spa

The Westin Lake Las Vegas Resort & Spa

Enjoy all that Las Vegas (NV) has to offer with a stay at The Westin Lake Las Vegas Resort & Spa. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At The Westin Lake Las Vegas Resort & Spa, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by The Westin Lake Las Vegas Resort & Spa makes it easy to plan your day trips, sightseeing, and more around Las Vegas (NV).
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace.
For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Westin Lake Las Vegas Resort & Spa. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at The Westin Lake Las Vegas Resort & Spa are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and bathrobes available in some guest bathrooms.


The Westin Lake Las Vegas Resort & Spa

Enjoy all that Las Vegas (NV) has to offer with a stay at The Westin Lake Las Vegas Resort & Spa. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At The Westin Lake Las Vegas Resort & Spa, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by The Westin Lake Las Vegas Resort & Spa makes it easy to plan your day trips, sightseeing, and more around Las Vegas (NV).
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace.
For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Westin Lake Las Vegas Resort & Spa. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at The Westin Lake Las Vegas Resort & Spa are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and bathrobes available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Westin Lake Las Vegas Resort & Spa. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Enjoy the countless activities offered at The Westin Lake Las Vegas Resort & Spa. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At The Westin Lake Las Vegas Resort & Spa, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Beat the hot weather with cooling water activities like fishing. Fun in the water is easy with aquatic activities available, like canoes. Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court and hiking trails.
Family time on relaxed evenings is easy with the hotel's games room and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.

Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Swimming Pool

2 mentions

View

2 mentions

Breakfast

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • Spanish

Accessibility

  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible concierge desk
  • Accessible entrance to some on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Assistive listening devices provided for meetings
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Hearing accessible rooms all rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in some rooms
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • Private beach
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Linens
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
Food and dining
Breakfast options
  • American
Restaurants on site

Marssa Steak & Sushi

  • Cuisine: Japanese, Steakhouse, Sushi
  • Menu: Buffet

Rick's Cafe

  • Cuisine: American, Mediterranean
  • Menu: Buffet, A-la-carte
Location
101 Montelago Boulevard, Henderson, Lake Las Vegas, Las Vegas (NV), United States, 89011
Very good
Location

7.9

Airports

  • Boulder City Municipal Airport (BLD)
    19.3 km
  • Harry Reid International Airport (LAS)
    21.0 km

Hospital or clinic

  • Clearview Health And Rehabilitation
    6.7 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Hoover Dam Bypass
    19.8 km
  • The Mob Museum
    20.6 km
  • Fremont Street Experience
    20.8 km
  • Stratosphere Tower
    21.2 km
  • High Roller
    22.0 km
  • KA by Cirque du Soleil
    22.2 km
  • The Strip
    22.4 km
  • Fountains of Bellagio
    22.7 km
  • Bellagio Conservatory & Botanical Garden
    22.8 km
  • Red Rock Canyon National Conservation Area
    45.3 km

Nearby landmarks

  • Reflections Bay Golf Club At
    470 m
  • Lake Las Vegas
    1.8 km
  • Tuscany Recreation Center
    5.8 km
  • Pabco Trailhead
    6.3 km
  • Clearview Health And Rehabilitation
    6.7 km
  • Hayley Hendricks Park
    7.2 km
  • Bird Viewing Pond #5
    8.0 km
  • Henderson Hospital
    8.1 km
  • Henderson Bird Viewing Preserve
    8.3 km
  • Boys and Girls Club of Henderson
    8.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age required to check in is 21 years.
  • In the event of an early departure, the property may charge you one night’s room and tax.
  • In the event of an early departure, the property may charge you one night’s room and tax.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)15 USD

The property

  • Number of rooms 493
Property announcements

In the event of an early departure, the property may charge you one night’s room and tax.

In the event of an early departure, the property may charge you one night’s room and tax.

Reviews of The Westin Lake Las Vegas Resort & Spa from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness8.0
Facilities7.8
Location7.9
Room comfort and quality8.5
Service7.9
Value for money7.6
High score for Las Vegas (NV)
Rating
9+ Exceptional (10)
8-9 Excellent (11)
7-8 Very Good (8)
6-7 Good (1)
<6 Below Expectation (6)
Time of the year
Mar - May (10)
Jun - Aug (5)
Sep - Nov (7)
Dec - Feb (14)
All guests (57)
All room types
All languages

Show reviews that mention 

Showing 36 verified guest comments
12
10.0
Exceptional
Karen from United States
Family with young children
Stayed 1 night in June 2014

Luxury at a great price”

Pool, ammenities and location

This is our third visit to the Westin Lake Las Vegas. We have three small children and do not want to stay on or near the Las Vegas Strip. This resort meets our needs. It is a gorgeous hotel with beautiful surroundings. There are two pools, one specifically for children complete with a water slide. Many family-friendly activities to do on the beach and the lake, and they even offer evening smores at the hotel's many fire pits and outdoor movies on the weekends! The staff is friendly and caters to families with children, although I would imagine this would be a very serene place to do business or stay for a romantic getaway. It's close enough to all the attractions and dining of Las Vegas and they offer childcare, so us moms and dad can enjoy the more adult entertainments customary to Vegas. As long as the Westin contuse to keep up the great service and value, we will continue making this an annual family destination.

Reviewed June 25, 2014

See room deals

7.6
Very good
Joan from Canada
Couple
Stayed 4 nights in October 2018

Fabulous lake - pay for all water sports despite $32 resort fee”

Magnificent setting on Lake Las Vegas surrounded by mountains! I had to ask, and on checking in they upgraded us to a lake view (I’ve belonged to SPG for 15 yrs). No prob with the Agoda booking, thx. The room was clean and the view, spectacular. I hate paying resort fees but this hotel took it to a whole new level. $32.77 per night for 2 bottles of water (which weren’t replenished), parking (free in almost all Las Vegas hotels even on the strip), a pool (pretty standard in 4 star hotels but they did have a lifeguard), and that was pretty much it. They have stopped providing water sports and the beach is enclosed in a cage (really). All beach amenities like paddleboards are rented at $25 per hour plus, by a third party. The coffee shop was only open from 6 - 11 am on Sunday and Monday (really) and they had no regular tea. I would stay again but I feel that Marriott is nickle-and-diming the Starwood hotel brand to death and decreasing its value.

Reviewed October 20, 2018

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8.7
Excellent
Jesus from Philippines
Group
Stayed 1 night in January 2014

Great”

Awesome view of Las Vegas Lake, very clean and beautiful hotel

I enjoyed very much our stay at this hotel. The scenery around the hotel are spectacular overlooking the Las Vegas Lake and hills. The only exception were the rooms carpet which need rejuvenating or replacement. All in all = great hotel and highly recommended.

Reviewed January 05, 2014

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8.7
Excellent
Jesus from Philippines
Group
Stayed 1 night in January 2014

Great”

Spectacular scenery, great location and beautiful hotel

Great and love it. The hotel has a spectacular scenery of the Las Vegas Lake and it's surroundings.

Reviewed January 05, 2014

See room deals

7.7
Very good
Marlon from Philippines
Couple
Stayed 2 nights in December 2013

Perfect!”

Very nice surroundings, lake, view.

Great experience. You should climb up the hill for a picture-perfect 360 view of lake las vegas.

Reviewed January 11, 2014

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10.0
Exceptional
Regina from United States
Couple
Stayed 3 nights in December 2014

Best Weekend ever”

Cus5tomer Service, Location, Food

It was spectacular, We loved and enjoyed every single minuet. Thank you Agoda and Westin Resort's for providing a price that we could afford, and making our wedding day one to remember

Reviewed December 17, 2014

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7.7
Very good
dhionisius from Indonesia
Couple
Stayed 1 night in January 2015

Good hotel, but they charge my CC out of nothing”

the area, room,

Our stay was pleasant indeed. But what annoyed me is Westin charge my CC out of nothing. I didnt do anything worth charging, and when I sent an email to the customer service, I got no reply. It is only @28 dollar, its not a big deal. but I expect an explanation for the bill, especially since Westin is a luxury hotel.

Reviewed January 31, 2015

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9.3
Exceptional
eileen from United States
Solo traveler
Stayed 2 nights in September 2014

Quiet in Las Vegas”

Quiet location, professional staff, great spa

Our stay was peaceful, and with a beautiful pool and helpful staff, how can you go wrong? The Strip? The Westin offers free rides all day long so you can lose plenty of your money if that is your thing.

Reviewed September 10, 2014

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8.7
Excellent
chanchai from Thailand
Group
Stayed 2 nights in May 2014

Very nice location not that far from the strip ”

Location price and accommodation

Very nice just one thing that when we arrived we reserved the pool view but they send us to the parking view. It was a little bit disappointed. If we just stay one night I will accepted it but we pay more to get a better view and my dad was visited from Thailand. So then we ask for a new room they just try to ask us to complement the resort fee that wasn't nice at all ! But finally the manager change the room for us. But the rest of that it was a great hotel.

Reviewed May 28, 2014

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6.8
Good
Peter from United States
Couple
Stayed 1 night in March 2017

Qualified Thumbs Up”

We stayed twice (on the front and back end of a vacation). First stay was excellent. Fine room, great breakfast, great price, relaxing location, nice pool. Second stay, resort was almost full, room was poor, bedding stained, staff not responsive.

Reviewed March 29, 2017

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8.0
Excellent
Clare from United States
Couple
Stayed 2 nights in September 2014

Room with a View”

The water slide, 24 hour room service and hotel layout.

Our room was available without delay. The restaurants however are on inconvenient schedule. The staff and 24 hour room service made up for this fact. This is a beautiful hotel for weddings and special events. Also it may be good for families.

Reviewed September 24, 2014

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10.0
Exceptional
wee from Singapore
Solo traveler
Stayed 3 nights in March 2014

Fantastic stay”

Comfortable, beautiful, wonderful

definitely worth staying at the resort.

Reviewed July 17, 2014

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9.0
Exceptional
Ma. from Philippines
Couple
Stayed 2 nights in December 2013

A great place for a getaway”

View, staff and facilities

It was a wonderful stay. Staff were attentive and helpful. The view is superb and surroundings were peaceful.

Reviewed January 09, 2014

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9.7
Exceptional
Serguei from United States
Couple
Stayed 2 nights in December 2013

Beautiful and relaxed”

Lake , mountains and service.

Nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Reviewed January 11, 2014

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9.2
Exceptional
Manuel from United States
Family with teens
Stayed 1 night in September 2016

Fantastic place”

The place was fantastic. Very beautiful environment.

Reviewed September 27, 2016

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7.7
Very good
Marlon from Philippines
Couple
Stayed 1 night in December 2013

Perpect.”

Good service, nice lake, breathtaking view.

Everything was great! . Not close to strip or downtown but free shuttles are available.

Reviewed January 11, 2014

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3.6
Ross from Canada
Solo traveler
Stayed 1 night in August 2017

Not worth the money.”

Friendly staff however the hotel feels it's acceptable to automatically charge your room service Bill 21% gratuity without even mentioning it to you then on top of that there's an additional $4 fee that goes towards the hotel then on top of that the friendly staff leave room for you to add in a tip on top of all of that. Do you want to park your car 100 ft around the corner there's an additional 15 bucks. And on and on and on

Reviewed August 31, 2017

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9.7
Exceptional
lingke from United States
Couple
Stayed 1 night in June 2014

Amazing and Relaxing”

swimming, spa, Kaya

Great, no complain at all

Reviewed June 30, 2014

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7.3
Very good
eko from Indonesia
Family with young children
Stayed 1 night in January 2013

Lovely hotel with lake view”

Nice place to relax

there are free washing machine and dryer that we need for our apparel. fitness center is great.

Reviewed January 07, 2013

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3.2
JIE from China
Business traveler
Stayed 1 night in January 2018

The staff assigned the room that is not clean to us and told me that they don’t have another room! ”

When we arrived in the room, the rest room amenities were opened and the body lotion was half full, with lotion residues around the tube. It gave us a very bad first impression, when we asked to change the room, the staff told us there is no room to change. That’s all they have! As a SPG member, I would have never expected such service. I would not go back there even if they pay me.

Reviewed January 25, 2018

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12
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