The Westin Michigan Avenue Chicago
The Westin Michigan Avenue Chicago
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Traditional Double Room The Westin Michigan Avenue Chicago
Traditional Double Room
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Interior view The Westin Michigan Avenue Chicago
Interior view
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Interior view The Westin Michigan Avenue Chicago
Interior view
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Beach The Westin Michigan Avenue Chicago
Beach
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Location
Exceptional
9.5
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The Westin Michigan Avenue Chicago

Stay in the heart of Chicago (IL)
Have a question for The Westin Michigan Avenue Chicago?
Excellent
From 22 reviewsSee what guests said
8.0
  • 300 meters to the beach

  • 780 meters to public transportation

  • Heart of the City

  • Air conditioning

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Room choices
7.7
Very good
Room comfort & quality
Club Level King
Club Level King
...
  • City view
  • 25 m²/269 ft²
  • 1 king bed
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Lake View King
Lake View King
...
  • City view
  • 25 m²/269 ft²
  • 1 king bed
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Traditional King
Traditional King
...
  • City view
  • 25 m²/269 ft²
  • 1 king bed
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Mich Ave King
Mich Ave King
...
  • City view
  • 25 m²/269 ft²
  • 1 double bed
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Traditional Double Room
Traditional Double Room
...
  • City view
  • 25 m²/269 ft²
  • 1 double bed
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Mich Ave Double
Mich Ave Double
...
  • City view
  • 25 m²/269 ft²
  • 1 double bed
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Lakeview Double
Lakeview Double
...
  • City view
  • 25 m²/269 ft²
  • 1 double bed
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Club Level Double
Club Level Double
...
  • City view
  • 25 m²/269 ft²
  • 2 double beds
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Standard
Standard
...
  • No view
  • 30 m²/323 ft²
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Double - Non-Smoking
Double - Non-Smoking
...
  • Non-smoking
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Have a question for The Westin Michigan Avenue Chicago?
More about The Westin Michigan Avenue Chicago

More about The Westin Michigan Avenue Chicago

An overview

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Nearest essentials

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Real reviews from real guests

Agoda Reviews (22)Booking.com Reviews (541)
8.0
Excellent
Filter by guest type:
Cleanliness8.1
Facilities8.5
Location9.5
Room comfort and quality7.7
Service7.7
Value for money7.6
Provided by verified guests of Agoda
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Showing 19 verified guest comments
12
10.0
Quinn from United States
Couple
Traditional King
Stayed 1 night in December 2017
Great Stay!”
I enjoyed everything about the stay. Great location, great staff and great price. Thank you!
Reviewed April 21, 2018
10.0
dori from United States
Couple
Traditional King
Stayed 1 night in February 2018
Exceptional”
I was there to do the event across the street Hustle Up The HANCOCK.
Reviewed February 26, 2018
7.6
Kimberly from United States
Couple
Traditional King
Stayed 1 night in August 2017
Very good”
We could not check in right away because our room was "not quite ready". The (first) front desk staff asked for my phone number and would let me know when our room was ready. (In an attempt to save money for outrageous overnight parking cost, we decided to save money by using spot hero and parking at the John Hancock building across the street. We had multiple bags and not one person asked if we needed help.) The (first) staff person asked us to take a seat and we would receive a call when the room was ready. We awkwardly made our way to a few couches that seem to be on the opposite end of the hotel. The second I put my bags down and sat down I received a text that our room was ready. I picked up the heavy bags and waddled my way to the line that I had already waited in once. The (second) front desk staff took my id and gave me two room keys, told me to go to the elevator on the left and assured me it would not be noisy even though we were near the elevator. We found our room, opened the door, and it was occupied. I don't get mad easy or often, but after travelling 6 hours and having to wait for a room I was exhausted. We travelled back down to the lobby. Waited in line for the 3rd time and spoke to the (third) staff person. I explained the situation. He apologized. The (second) staff person was listening and came right over, she apologized and said: "you're Emily right?" "WRONG!" I asked if at the very least we could have free wifi hoping the (third) staff person would make it right. He found us another room and said it was an upgrade (i sure hope so since I was not able to see the entire first room due to its occupancy). He also gave us 30 dollars in room service, which at the end of our stay I realized wasn't much considering 1 item on the menu could potentially cost 30 dollars. I realize people make mistakes, we are all human. My fear at the end of the day was leaving my room, knowing full well that someone at the front desk may give my room k
Reviewed August 29, 2017
10.0
Lily from Indonesia
Family with teens
Traditional Double Room
Stayed 3 nights in December 2016
A very nice hotel, superb location”
We really love the hotel!!!
Reviewed December 23, 2016
8.0
Michael from United States
Couple
Traditional King
Stayed 1 night in May 2016
Poor check process. Crowded area. Staff not very personable. Rushed.”
We enjoy the Westin. The room was disappointing. Air conditioners and pipes outside Windows. My suggestions if we get this type of room location next time? Thanks.
Reviewed May 09, 2016
6.3
Michael from Malaysia
Solo traveler
Traditional King
Stayed 3 nights in January 2016
excellent staffs”
excellent location. friendly staffs.
Rooms are old. Other than that, no complains as staffs were frinedly and rooms are clean.
Reviewed January 19, 2016
8.7
Simon from United Kingdom
Business traveler
Traditional King
Stayed 2 nights in October 2014
Great location with suprisingly good bar and resto”
Restaurant and bar, location
This is a standard Westin - always reliable but with the added advantage of having a really quite decent bar and restaurant tagged onto the side. Eating in Chicago is pretty decent too and there are plenty of good bistros and lively evening hangouts for the slightly older crowd in this vibrant city. The Westin doesn't fail to live up to expectations
Reviewed January 02, 2015
9.7
BOON from Malaysia
Family with young children
Traditional Double Room
Stayed 2 nights in December 2014
Excellent staffs performance, good restaurant”
Friendliness staffs, Bar, location
Very good
Reviewed December 25, 2014
7.3
David from Denmark
Couple
Traditional King
Stayed 4 nights in November 2014
Great location”
location , great rooms
Reviewed December 02, 2014
7.0
mongkol from Thailand
Group
Traditional King
Stayed 2 nights in May 2014
Good location”
location, staff, cleanness
good
Reviewed June 19, 2014
12
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