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8.4

Excellent
/10
(1,457 reviews)See what guests said
Housekeeping1
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
The 900 Shops Mall

10 m

Bloomingdale's

20 m

Stuart Weitzman

20 m

Atlas Galleries

50 m

Four Seasons Hotel

70 m

Popular landmarks
360 Chicago Observation Deck

100 m

The Magnificent Mile

520 m

Navy Pier

1.8 km

Cloud Gate

1.9 km

Millennium Park

1.9 km

Closest landmarks
Tilt

90 m

Richard Gray Gallery

90 m

Marshall Pierce & Company

100 m

360 Chicago Observation Deck

100 m

Signature Lounge

110 m

The Westin Michigan Avenue Chicago

"Very nice hotel, clean, updated, friendly staff."

Jessica - December 20, 2018
Standard The Westin Michigan Avenue Chicago
Exterior view The Westin Michigan Avenue Chicago
Interior view The Westin Michigan Avenue Chicago
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The Westin Michigan Avenue Chicago

909 North Michigan Avenue, Magnificent Mile, Chicago (IL), United States, 60611 - See map

Strategically situated in Magnificent Mile, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Attention

This property is in high demand!

3 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
  • 460 meters to public transportation

  • 300 meters to the beach

  • Located in heart of Chicago (IL)

  • Sauna

  • Air conditioning

Value for money7.9
Location rating9.5
Nearest airportMidway International Airport (MDW)
Distance to airport15.7 km

Rooms available at The Westin Michigan Avenue Chicago

Very good
Room comfort & quality

7.7

Club level, Guest room, 1 King
...
  • Non-smoking
  • Shower
  • 1 king bed
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Traditional, Guest room, 1 King
...
  • Non-smoking
  • Shower
  • 1 king bed
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City View, Guest room, 2 Double, Michigan Avenue view
...
  • City view
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Spacious Deluxe, Guest room, 1 King
...
  • Non-smoking
  • Shower
  • 1 king bed
Enter dates to see prices
City View, Guest room, 1 King, Michigan Avenue view
...
  • City view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Corner Room, Guest room, 2 Double, Corner room
...
  • Shower
  • 1 double bed
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Traditional, Guest room, 2 Double
...
  • Non-smoking
  • Shower
  • 2 double beds
Enter dates to see prices
Club level, Guest room, 2 Double
...
  • Non-smoking
  • Shower
  • 1 king bed
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Guest room, 1 King, Partial lake view
...
  • Lake view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double, Partial lake view
...
  • Lake view
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Westin Michigan Avenue Chicago?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Michigan Avenue Chicago?

For those who wish to drive their own cars, The Westin Michigan Avenue Chicago has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Chicago (IL) with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Westin Michigan Avenue Chicago?

Wake up to a great continental breakfast at The Westin Michigan Avenue Chicago.

What is the smoking policy at The Westin Michigan Avenue Chicago?

The Westin Michigan Avenue Chicago does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Westin Michigan Avenue Chicago?

Clark/Division Subway Station is the closest train, metro, or bus station, about 780 m away from The Westin Michigan Avenue Chicago.

What restaurants are nearby The Westin Michigan Avenue Chicago?

Restaurants including Herban Gourmet, Oak Tree Restaurant and King Cafe Gourmet & Go are popular in The Westin Michigan Avenue Chicago’s neighborhood which is known as Magnificent Mile.

What popular shopping places are close to The Westin Michigan Avenue Chicago?

Located in the Magnificent Mile area, The Westin Michigan Avenue Chicago is close to great shopping choices like Water Tower Place, The 900 Shops Mall and Stuart Weitzman.

What are popular attractions near The Westin Michigan Avenue Chicago?

Guests at The Westin Michigan Avenue Chicago can easily visit The Magnificent Mile, Navy Pier and 360 Chicago Observation Deck located in the Magnificent Mile area.

What popular beaches are close to The Westin Michigan Avenue Chicago?

Guests at The Westin Michigan Avenue Chicago can easily visit Oak Street Beach and Ohio Street Beach in the Magnificent Mile area.

What popular natural sightseeing spots are close to The Westin Michigan Avenue Chicago?

The Westin Michigan Avenue Chicago is located in the Magnificent Mile area, which is famous for natural sightseeing destinations such as Lakefront Trail.

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Explore the neighborhood

What people love about The Westin Michigan Avenue Chicago

  • 10

    Exceptional
    Staff 

    "Very nice hotel, clean, updated, friendly staff."

    Jessica

    |

    December 20, 2018

  • 10

    Exceptional

    "We would recommend to anyone and we would definitely stay again!"

    Jessica

    |

    December 20, 2018

  • 10

    Exceptional
    Location

    "Great Value Great Location"

    Stuart

    |

    July 5, 2018

Overall rating:

8.4

Excellent
1,457 reviews
Cleanliness
8.4
Facilities
8.2
Location
9.5
Read all reviews >
More about The Westin Michigan Avenue Chicago

More about The Westin Michigan Avenue Chicago

The Westin Michigan Avenue Chicago

The Westin Michigan Avenue Chicago is the perfect choice for travelers who want to take in the sights and sounds of Chicago (IL). Experience an urban escape in Chicago (IL) with a stay at The Westin Michigan Avenue Chicago, with its exceptional location right in the city center.
The Westin Michigan Avenue Chicago offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides car hire services to help you find what you want in Chicago (IL). Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
The Westin Michigan Avenue Chicago also provides a hair dryer and bathrobes in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
The Westin Michigan Avenue Chicago has vending machines that provide round-the-clock refreshment, at low cost.
The Westin Michigan Avenue Chicago offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the mini golf course and bowling alley in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Take some time to explore Chicago (IL). Learn about the city's art history with a day at The Art Institute of Chicago located 2.2 km away, where you can see collections by famous artists. Pose in front of Cloud Gate located 1.8 km away, and you can always show your friends the time you went to Chicago (IL). Photograph yourself in front of Skydeck Chicago - Willis Tower located 2.5 km away, which people travel great distances to see.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

View

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • Spanish

Accessibility

  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Room and suites access through exterior corridor
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Fitness center
  • Massage
  • Mini golf course
  • Sauna
  • Spa
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Coffee/tea maker
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Microwave
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

The Grill on the Alley

  • Cuisine: American
  • Menu: Buffet
Location
909 North Michigan Avenue, Magnificent Mile, Chicago (IL), United States, 60611
Exceptional
Location

9.5

Airports

  • Midway International Airport (MDW)
    15.7 km
  • O'Hare International Airport (ORD)
    24.9 km

Public transportation

  • Chicago
    460 m
  • Clark/Division Subway Station
    780 m

Hospital or clinic

  • Prentice Women's Hospital
    440 m

Shopping

  • Water Tower Place
    170 m

Convenience store

  • 7 Eleven
    380 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • 360 Chicago Observation Deck
    100 m
  • The Magnificent Mile
    520 m
  • Navy Pier
    1.8 km
  • Cloud Gate
    1.9 km
  • Millennium Park
    1.9 km
  • The Art Institute of Chicago
    2.2 km
  • Skydeck Chicago - Willis Tower
    2.5 km
  • Shedd Aquarium
    3.6 km
  • Wrigley Field
    6.0 km
  • Museum of Science and Industry
    12.6 km

Nearby landmarks

  • The 900 Shops Mall
    10 m
  • Bloomingdale's
    20 m
  • Stuart Weitzman
    20 m
  • Atlas Galleries
    50 m
  • Four Seasons Hotel
    70 m
  • John Hancock Center
    70 m
  • Alternatives
    80 m
  • America's Gallery For Animation & Cartoon Art
    80 m
  • Fourth Presbyterian Church
    80 m
  • Coq D’Or
    80 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

The property

  • Number of rooms 752
Property announcements

Upon early departure, an Early Departure Charge of one night(s) room and tax applies.

Reviews of The Westin Michigan Avenue Chicago from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities8.2
Location9.5
Room comfort and quality7.7
Service8.1
Value for money7.9
High score for Chicago (IL)
Rating
9+ Exceptional (8)
8-9 Excellent (4)
7-8 Very Good (4)
6-7 Good (5)
<6 Below Expectation (1)
Time of the year
Mar - May (3)
Jun - Aug (3)
Sep - Nov (6)
Dec - Feb (10)
All guests (31)
All languages

Show reviews that mention 

Showing 22 verified guest comments
12
10.0
Exceptional
Maureen
Family with teens
Club level, Guest room, 2 Double
Stayed 2 nights in December 2019

BEST after-Christmas-getaway ever!!!”

You can’t go wrong staying at The Westin, most especially on one of their Club Floors(14 or 15). Our family’s 2nd time at this Hotel, we again enjoyed the views of Michigan Ave.,(from the Club Lounge), all decked out in Christmas lights is absolutely, MAGICAL! The buffet foods served, from 7am to 10pm, SENSATIONAL! Shopping is right outside their front door on Michigan Ave...street and stores were heavily crowded during weekend, but that didn’t stop our family! We enjoyed the hustle and bustle of the Holiday season and took advantage of all their amazing, after Christmas sales. Check-in and check-out was a breeze at The Westin, especially going through Agoda.com...thank you Agoda! :) Our 2-beds room was spotless clean and spacious, overlooking Michigan Ave... our beds were made on second day, a real nice touch, after coming back from a day of shopping and sightseeing. Their staff is top notch and so very warm and friendly, especially Katie, at Check-in...she deserves to be rewarded!

Reviewed December 30, 2019

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8.7
Excellent
Simon from United Kingdom
Business traveler
Stayed 2 nights in October 2014

Great location with suprisingly good bar and resto”

Restaurant and bar, location

This is a standard Westin - always reliable but with the added advantage of having a really quite decent bar and restaurant tagged onto the side. Eating in Chicago is pretty decent too and there are plenty of good bistros and lively evening hangouts for the slightly older crowd in this vibrant city. The Westin doesn't fail to live up to expectations

Reviewed January 02, 2015

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7.6
Very good
Kimberly from United States
Couple
Stayed 1 night in August 2017

Very good”

We could not check in right away because our room was "not quite ready". The (first) front desk staff asked for my phone number and would let me know when our room was ready. (In an attempt to save money for outrageous overnight parking cost, we decided to save money by using spot hero and parking at the John Hancock building across the street. We had multiple bags and not one person asked if we needed help.) The (first) staff person asked us to take a seat and we would receive a call when the room was ready. We awkwardly made our way to a few couches that seem to be on the opposite end of the hotel. The second I put my bags down and sat down I received a text that our room was ready. I picked up the heavy bags and waddled my way to the line that I had already waited in once. The (second) front desk staff took my id and gave me two room keys, told me to go to the elevator on the left and assured me it would not be noisy even though we were near the elevator. We found our room, opened the door, and it was occupied. I don't get mad easy or often, but after travelling 6 hours and having to wait for a room I was exhausted. We travelled back down to the lobby. Waited in line for the 3rd time and spoke to the (third) staff person. I explained the situation. He apologized. The (second) staff person was listening and came right over, she apologized and said: "you're Emily right?" "WRONG!" I asked if at the very least we could have free wifi hoping the (third) staff person would make it right. He found us another room and said it was an upgrade (i sure hope so since I was not able to see the entire first room due to its occupancy). He also gave us 30 dollars in room service, which at the end of our stay I realized wasn't much considering 1 item on the menu could potentially cost 30 dollars. I realize people make mistakes, we are all human. My fear at the end of the day was leaving my room, knowing full well that someone at the front desk may give my room k

Reviewed August 29, 2017

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8.0
Excellent
Michael from United States
Couple
Stayed 1 night in May 2016

Poor check process. Crowded area. Staff not very personable. Rushed.”

We enjoy the Westin. The room was disappointing. Air conditioners and pipes outside Windows. My suggestions if we get this type of room location next time? Thanks.

Reviewed May 09, 2016

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10.0
Exceptional
Jessica from United States
Group
Stayed 1 night in December 2018

Girls Weekend”

My daughter and I and her friend and mom stayed over the last weekend. It was the perfect location, close to the shopping we wanted to do (specifically the American Girl Place) and we were also right across the street from the trolley pickup for the Christmas light tour we were doing. We didn't need to access the car a single time until we left again because everything was so close! Very nice hotel, clean, updated, friendly staff. We would recommend to anyone and we would definitely stay again!

Reviewed December 20, 2018

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9.0
Exceptional
Delwyn from Indonesia
Couple
Stayed 1 night in November 2012

Great location and great service”

Great location and comfortable bed

Stayed here one night and service and rooms were good. The beds are one of the better beds. Hotel location is great, near many shopping areas like water tower plaza. For those wanting to rent a car, hertz is right inside the hotel as well. Would stay here again.

Reviewed November 09, 2012

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10.0
Exceptional
jean from France
Business traveler
Stayed 1 night in September 2012

Perfect hotel ! Perfect location ! Perfect staff !”

Location, staff, amenities

Excellent stay.... would go back there in a blast ! This is really a super nice hotel. Staff was very helpful, resourceful and smiling. Rooms were very well equipped, looking great. Very good experience !!

Reviewed September 19, 2012

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10.0
Exceptional
Quinn from United States
Couple
Stayed 1 night in December 2017

Great Stay!”

I enjoyed everything about the stay. Great location, great staff and great price. Thank you!

Reviewed April 21, 2018

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8.7
Excellent
yunfei from China
Couple
Stayed 4 nights in October 2013

it is really fabulous”

the night view. perfect location. good facility.

it is really good. the staff were friendly and the room is available for the good night view. and it is really near to john hancock observatory.

Reviewed October 17, 2013

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10.0
Exceptional
dori from United States
Couple
Stayed 1 night in February 2018

Exceptional”

I was there to do the event across the street Hustle Up The HANCOCK.

Reviewed February 26, 2018

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3.7
Sy from Canada
Couple
Stayed 3 nights in January 2013

Good location but deceiving hotel”

Good location

being aware that westin is a 4 stars hotel, i was very deceived to see the standard of their room. everything is old and the toilet had mouldings. i didn't feel relax at all staying at this hotel. also, no amenities at all in the room and i was told they dont stock their rooms with the amenities anymore, we gotta call and request. so during this entire 3 nights, they were out of slippers. beside the location, nothing i was happy with with this hotel.

Reviewed January 17, 2013

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10.0
Exceptional
Lily from Indonesia
Family with teens
Stayed 3 nights in December 2016

A very nice hotel, superb location”

We really love the hotel!!!

Reviewed December 23, 2016

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10.0
Exceptional
Stuart from United States
Couple
Stayed 2 nights in June 2018

Exceptional”

Great Value Great Location

Reviewed July 05, 2018

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6.3
Good
Michael from Malaysia
Solo traveler
Stayed 3 nights in January 2016

excellent staffs”

excellent location. friendly staffs.

Rooms are old. Other than that, no complains as staffs were frinedly and rooms are clean.

Reviewed January 19, 2016

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9.7
Exceptional
BOON from Malaysia
Family with young children
Stayed 2 nights in December 2014

Excellent staffs performance, good restaurant”

Friendliness staffs, Bar, location

Very good

Reviewed December 25, 2014

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7.0
Very good
mongkol from Thailand
Group
Stayed 2 nights in May 2014

Good location”

location, staff, cleanness

good

Reviewed June 19, 2014

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7.3
Very good
David from Denmark
Couple
Stayed 4 nights in November 2014

Great location”

location , great rooms
Reviewed December 02, 2014

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6.7
Good
Vincentius from Indonesia
Family with young children
Stayed 1 night in December 2013

Pleasant”

Enjoyable big room
Reviewed January 10, 2014

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7.0
Very good
Vincentius from Indonesia
Family with young children
Stayed 1 night in December 2013

Enjoyable and convenient”

Central location, Good nice staff, Great Fitness Center
Reviewed January 10, 2014

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7.7
Very good
Jennefer from United Kingdom
Business traveler
Stayed 2 nights in July 2013

excellent”

close by to places
Reviewed August 18, 2013

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12
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