The Westin Michigan Avenue Chicago

909 North Michigan Avenue, Magnificent Mile, Chicago (IL), United States, 60611 - See map
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The Westin Michigan Avenue Chicago
 The Westin Michigan Avenue Chicago
Interior view The Westin Michigan Avenue Chicago
Interior view The Westin Michigan Avenue Chicago
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Property highlights
Check-in/out [express]
Hassle-free check in
Close to 360 Chicago Observation Deck
Within 100 m of property
See map
Popular landmarks
The 900 Shops Mall 10 m
Bloomingdale's 20 m
Stuart Weitzman 20 m
Atlas Galleries 50 m
Four Seasons Hotel 70 m
John Hancock Center 70 m
Alternatives 80 m
America's Gallery For Animation & Cartoon Art 80 m
Fourth Presbyterian Church 80 m
Coq D’Or 80 m
Nearby landmarks
360 Chicago Observation Deck 100 m
The Magnificent Mile 520 m
Navy Pier 1.79 km
Cloud Gate 1.87 km
Millennium Park 1.89 km
The Art Institute of Chicago 2.22 km
Skydeck Chicago - Willis Tower 2.51 km
Shedd Aquarium 3.63 km
Wrigley Field 6.01 km
Museum of Science and Industry 12.58 km
9.5

Exceptional

Location rating score

Inside city center
Popular neighborhood
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
  • 460 meters to public transportation

  • 300 meters to the beach

  • Located in heart of Chicago (IL)

  • Sauna

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Chicago (IL) every 1 minutes on Agoda.com
Value for money7.9
Location rating9.5
Nearest airportMidway International Airport (MDW)
Distance to airport15.7 km

Rooms available at The Westin Michigan Avenue Chicago

Very good
Room comfort & quality
7.7
Traditional, Guest room, 1 King
Traditional, Guest room, 1 King
...
  • Non-smoking
  • Shower
  • 1 king bed
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Club level, Guest room, 1 King
Club level, Guest room, 1 King
...
  • Non-smoking
  • Shower
  • 1 king bed
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Deluxe King Room
Deluxe King Room
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 king bed
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Studio Suite
Studio Suite
...
  • Room size: 51 m²/549 ft²
  • Non-smoking
  • 2 double beds
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Club level, Guest room, 2 Double
Club level, Guest room, 2 Double
...
  • Non-smoking
  • Shower
  • 1 king bed
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Traditional, Guest room, 2 Double
Traditional, Guest room, 2 Double
...
  • Non-smoking
  • Shower
  • 2 double beds
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City View, Guest room, 2 Double, Michigan Avenue view
City View, Guest room, 2 Double, Michigan Avenue view
...
  • Non-smoking
  • Shower
  • 1 double bed
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City View, Guest room, 1 King, Michigan Avenue view
City View, Guest room, 1 King, Michigan Avenue view
...
  • Non-smoking
  • Shower
  • 1 king bed
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Crown Suite, 1 Bedroom Larger Suite, Sofa bed
Crown Suite, 1 Bedroom Larger Suite, Sofa bed
...
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    Guest room, 2 Double, Partial lake view
    Guest room, 2 Double, Partial lake view
    ...
    • Non-smoking
    • Shower
    • 1 king bed
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    Frequently asked questions

    What time is check-in and check-out at The Westin Michigan Avenue Chicago?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The Westin Michigan Avenue Chicago?

    For those who wish to drive their own cars, The Westin Michigan Avenue Chicago has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Chicago (IL) with private transportation, the hotel can arrange car rental for you.

    What is the smoking policy at The Westin Michigan Avenue Chicago?

    The Westin Michigan Avenue Chicago does not permit smoking in any of its rooms or indoor areas.

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    Property ranking|Compared to 899 Chicago (IL) properties
    See all rankings
    Location score
    9.5/10
    Review score - United States
    9.4/10
    Room comfort score
    7.7/10
    Value for money score
    7.9/10
    Better than
    98
    %
    of Chicago (IL) properties
    Better than
    98
    %
    of Chicago (IL) properties
    Better than
    95
    %
    of Chicago (IL) properties
    Better than
    91
    %
    of Chicago (IL) properties
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    Overall rating:
    8.6
    Excellent
    494 reviews
    Cleanliness
    8.5
    Facilities
    8.1
    Location
    9.5
    Read all reviews >
    More about The Westin Michigan Avenue Chicago

    More about The Westin Michigan Avenue Chicago

    Designed for both business and leisure travel, The Westin Michigan Avenue Chicago is ideally situated in Magnificent Mile; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, The 900 Shops Mall, Bloomingdale's, Stuart Weitzman are just some of the attractions available to visitors.

    First-rate hotel services and facilities that define the Marriott experience await you at the The Westin Michigan Avenue Chicago. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

    The ambiance of The Westin Michigan Avenue Chicago is reflected in every guestroom. television LCD/plasma screen, linens, mirror, towels, separate living room are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at The Westin Michigan Avenue Chicago.

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    Most talked about facilities

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    1 mention
    Housekeeping
    1 mention

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Continental

    Restaurants on site

    The Grill on the Alley
    Cuisine:American
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Property announcements

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    Reviews of The Westin Michigan Avenue Chicago from real guests

    Overall rating
    8.6
    Excellent
    From 494 reviews
    9.5Location
    8.7Service
    8.6Cleanliness
    Agoda Reviews (31)Booking.com Reviews (182)
    Rating via Agoda8.4
    /
    10
    Cleanliness8.5
    Facilities8.1
    Location9.5
    Room comfort and quality7.7
    Service8.1
    Value for money7.9
    High score for Chicago (IL)
    Rating
    9+ Exceptional (8)
    8-9 Excellent (4)
    7-8 Very Good (4)
    6-7 Good (5)
    <6 Below Expectation (1)
    Time of the year
    Mar - May (3)
    Jun - Aug (3)
    Sep - Nov (6)
    Dec - Feb (10)
    Don't miss out!Users are booking a place in Chicago (IL) every 1 minutes on Agoda.com
    All guests (31)
    All languages

    Show reviews that mention 

    Showing 22 verified guest comments
    12
    10.0
    Exceptional
    Maureen
    Family with teens
    Club level, Guest room, 2 Double
    Stayed 2 nights in December 2019

    BEST after-Christmas-getaway ever!!!”

    You can’t go wrong staying at The Westin, most especially on one of their Club Floors(14 or 15). Our family’s 2nd time at this Hotel, we again enjoyed the views of Michigan Ave.,(from the Club Lounge), all decked out in Christmas lights is absolutely, MAGICAL! The buffet foods served, from 7am to 10pm, SENSATIONAL! Shopping is right outside their front door on Michigan Ave...street and stores were heavily crowded during weekend, but that didn’t stop our family! We enjoyed the hustle and bustle of the Holiday season and took advantage of all their amazing, after Christmas sales. Check-in and check-out was a breeze at The Westin, especially going through Agoda.com...thank you Agoda! :) Our 2-beds room was spotless clean and spacious, overlooking Michigan Ave... our beds were made on second day, a real nice touch, after coming back from a day of shopping and sightseeing. Their staff is top notch and so very warm and friendly, especially Katie, at Check-in...she deserves to be rewarded!

    Reviewed December 30, 2019
    8.7
    Excellent
    Simon from United Kingdom
    Business traveler
    Stayed 2 nights in October 2014

    Great location with suprisingly good bar and resto”

    Restaurant and bar, location

    This is a standard Westin - always reliable but with the added advantage of having a really quite decent bar and restaurant tagged onto the side. Eating in Chicago is pretty decent too and there are plenty of good bistros and lively evening hangouts for the slightly older crowd in this vibrant city. The Westin doesn't fail to live up to expectations

    Reviewed January 02, 2015
    7.6
    Very good
    Kimberly from United States
    Couple
    Stayed 1 night in August 2017

    Very good”

    We could not check in right away because our room was "not quite ready". The (first) front desk staff asked for my phone number and would let me know when our room was ready. (In an attempt to save money for outrageous overnight parking cost, we decided to save money by using spot hero and parking at the John Hancock building across the street. We had multiple bags and not one person asked if we needed help.) The (first) staff person asked us to take a seat and we would receive a call when the room was ready. We awkwardly made our way to a few couches that seem to be on the opposite end of the hotel. The second I put my bags down and sat down I received a text that our room was ready. I picked up the heavy bags and waddled my way to the line that I had already waited in once. The (second) front desk staff took my id and gave me two room keys, told me to go to the elevator on the left and assured me it would not be noisy even though we were near the elevator. We found our room, opened the door, and it was occupied. I don't get mad easy or often, but after travelling 6 hours and having to wait for a room I was exhausted. We travelled back down to the lobby. Waited in line for the 3rd time and spoke to the (third) staff person. I explained the situation. He apologized. The (second) staff person was listening and came right over, she apologized and said: "you're Emily right?" "WRONG!" I asked if at the very least we could have free wifi hoping the (third) staff person would make it right. He found us another room and said it was an upgrade (i sure hope so since I was not able to see the entire first room due to its occupancy). He also gave us 30 dollars in room service, which at the end of our stay I realized wasn't much considering 1 item on the menu could potentially cost 30 dollars. I realize people make mistakes, we are all human. My fear at the end of the day was leaving my room, knowing full well that someone at the front desk may give my room k

    Reviewed August 29, 2017
    8.0
    Excellent
    Michael from United States
    Couple
    Stayed 1 night in May 2016

    Poor check process. Crowded area. Staff not very personable. Rushed.”

    We enjoy the Westin. The room was disappointing. Air conditioners and pipes outside Windows. My suggestions if we get this type of room location next time? Thanks.

    Reviewed May 09, 2016
    10.0
    Exceptional
    Jessica from United States
    Group
    Stayed 1 night in December 2018

    Girls Weekend”

    My daughter and I and her friend and mom stayed over the last weekend. It was the perfect location, close to the shopping we wanted to do (specifically the American Girl Place) and we were also right across the street from the trolley pickup for the Christmas light tour we were doing. We didn't need to access the car a single time until we left again because everything was so close! Very nice hotel, clean, updated, friendly staff. We would recommend to anyone and we would definitely stay again!

    Reviewed December 20, 2018
    9.0
    Exceptional
    Delwyn from Indonesia
    Couple
    Stayed 1 night in November 2012

    Great location and great service”

    Great location and comfortable bed

    Stayed here one night and service and rooms were good. The beds are one of the better beds. Hotel location is great, near many shopping areas like water tower plaza. For those wanting to rent a car, hertz is right inside the hotel as well. Would stay here again.

    Reviewed November 09, 2012
    10.0
    Exceptional
    jean from France
    Business traveler
    Stayed 1 night in September 2012

    Perfect hotel ! Perfect location ! Perfect staff !”

    Location, staff, amenities

    Excellent stay.... would go back there in a blast ! This is really a super nice hotel. Staff was very helpful, resourceful and smiling. Rooms were very well equipped, looking great. Very good experience !!

    Reviewed September 19, 2012
    10.0
    Exceptional
    Quinn from United States
    Couple
    Stayed 1 night in December 2017

    Great Stay!”

    I enjoyed everything about the stay. Great location, great staff and great price. Thank you!

    Reviewed April 21, 2018
    8.7
    Excellent
    yunfei from China
    Couple
    Stayed 4 nights in October 2013

    it is really fabulous”

    the night view. perfect location. good facility.

    it is really good. the staff were friendly and the room is available for the good night view. and it is really near to john hancock observatory.

    Reviewed October 17, 2013
    10.0
    Exceptional
    dori from United States
    Couple
    Stayed 1 night in February 2018

    Exceptional”

    I was there to do the event across the street Hustle Up The HANCOCK.

    Reviewed February 26, 2018
    3.7
    Sy from Canada
    Couple
    Stayed 3 nights in January 2013

    Good location but deceiving hotel”

    Good location

    being aware that westin is a 4 stars hotel, i was very deceived to see the standard of their room. everything is old and the toilet had mouldings. i didn't feel relax at all staying at this hotel. also, no amenities at all in the room and i was told they dont stock their rooms with the amenities anymore, we gotta call and request. so during this entire 3 nights, they were out of slippers. beside the location, nothing i was happy with with this hotel.

    Reviewed January 17, 2013
    10.0
    Exceptional
    Lily from Indonesia
    Family with teens
    Stayed 3 nights in December 2016

    A very nice hotel, superb location”

    We really love the hotel!!!

    Reviewed December 23, 2016
    10.0
    Exceptional
    Stuart from United States
    Couple
    Stayed 2 nights in June 2018

    Exceptional”

    Great Value Great Location

    Reviewed July 05, 2018
    6.3
    Good
    Michael from Malaysia
    Solo traveler
    Stayed 3 nights in January 2016

    excellent staffs”

    excellent location. friendly staffs.

    Rooms are old. Other than that, no complains as staffs were frinedly and rooms are clean.

    Reviewed January 19, 2016
    9.7
    Exceptional
    BOON from Malaysia
    Family with young children
    Stayed 2 nights in December 2014

    Excellent staffs performance, good restaurant”

    Friendliness staffs, Bar, location

    Very good

    Reviewed December 25, 2014
    7.0
    Very good
    mongkol from Thailand
    Group
    Stayed 2 nights in May 2014

    Good location”

    location, staff, cleanness

    good

    Reviewed June 19, 2014
    7.3
    Very good
    David from Denmark
    Couple
    Stayed 4 nights in November 2014

    Great location”

    location , great rooms
    Reviewed December 02, 2014
    6.7
    Good
    Vincentius from Indonesia
    Family with young children
    Stayed 1 night in December 2013

    Pleasant”

    Enjoyable big room
    Reviewed January 10, 2014
    7.0
    Very good
    Vincentius from Indonesia
    Family with young children
    Stayed 1 night in December 2013

    Enjoyable and convenient”

    Central location, Good nice staff, Great Fitness Center
    Reviewed January 10, 2014
    7.7
    Very good
    Jennefer from United Kingdom
    Business traveler
    Stayed 2 nights in July 2013

    excellent”

    close by to places
    Reviewed August 18, 2013
    12
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