The Westin New Orleans Canal Place

Loved the complimentary robe

Stayed 4 nights... room got serviced once !

The westin at canal place new orleans, was unlike any other westin we have stayed before. It is far from 5 star standard like other westins we have stayed before in australia, indonesia, etc. There was no pool, it is not stated in the website. We even ask one of the staff who was passing in our room hall, he directed us to go to the rooftop, we couldnt find it, finally we called to the service express and only been told that the pool was closed. We had a double bed room. One of the bed, the quilt is old, and feels like gravel on the bed. We have to call housekeeping and ask it to be changed. How a 5 star hotel like westin can not keep the standard of a "heavenly bed" like that. A very old quilt still been used. Bedsheet was dirty and it is not changed everyday Housekeeping was not clean. Shampoos and soaps were not refilled regularly. Even tea and coffee. We have to call and ask about it almost every day (we stayed 4 nights). Wifi was not good, always on and off all the time.

Best location at the cross-roads of the French Quarter and the Convention Centre. But lack of power supply on bed-side table and writing table is disappointing for such a big named hotel. These days hotels also have USB outlets. No serviceable swimming pool also gets minus points for me, but work-out place is very comprehensive and well equipped. Excellent river view from the lobby.

The housekeeping and general service are unaware of the state of the facility. Items dropped or left in the halls are left for hours and in some cases days. The room needed a good cleaning and was made up daily after 4:00pm. In general the impression left by the employees was that no one really cared about service, their job or the product delivered.

Could not have been better! Everything was just great.

I loved it and im gonna stay again and again ...!!!:)

I guess we got a good price for 2 nites. So, good value, great location, bedding, internet and staff. Disappointed in pool area on roof...lots of stairs, cigarette butts on imitation grass...Pool area needs work...but GREAT gym

This is a great place to stay to be in between downtown and the french quarters. close enough to all the action.

Like a lot of hotels in New Orleans, the Westin is a bit beat up, but the location is fantastic. I have stayed at this hotel several times, and would stay there again. I paid $119 per night, which is more than the $89 or so you can usually get it off peak times.

beautiful hotel with nice interior and nice view! worth of price!

we enjoyed our stay. the room was clean and the staff was friendly. we were only there one night and didn't use too many services, but were very pleased with the stay. we would recommend the westin.