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The Westin New York at Times Square
Traditional Double, Guest room, 2 Double The Westin New York at Times Square
Lobby The Westin New York at Times Square
Lobby The Westin New York at Times Square
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The Westin New York at Times Square

270 West 43rd Street, Times Square, New York (NY), United States, 10036 - See map
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Times Square
Within 290 m of property
See map
Popular landmarks
Elektra Theatre 50 m
AMC Empire 25 60 m
Seventh Avenue 90 m
42nd St Port Authority Bus Terminal Subway Station 90 m
St James Theatre 100 m
Majestic Theater 120 m
Sanrio Luxe 140 m
Gulliver's Gate 140 m
Madame Tussauds New York 140 m
Urbo Supply 140 m
Nearby landmarks
Times Square 290 m
Broadway 290 m
Top of the Rock 830 m
Empire State Building 1.07 km
Grand Central Terminal 1.14 km
High Line 1.71 km
Central Park 1.88 km
The Metropolitan Museum of Art 3.21 km
The National 9/11 Memorial & Museum 5.54 km
Statue of Liberty 8.94 km
9.4

Exceptional

Location rating score

Inside city center
Popular neighborhood

This property is in high demand!

15 travelers have booked today.

  • 90 meters to public transportation

  • Located in heart of New York (NY)

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Cheaper than 91% of all properties in New York (NY) in the last 24 hoursCompared to 1,925 New York (NY) properties at Agoda for various dates
Value for money7.4
Location rating9.4
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.9 km

Rooms available at The Westin New York at Times Square

Excellent
Room comfort & quality
8.5
Renewal Suite, 1 Bedroom Suite, 1 King, Skyline view
...
  • Shower
  • 1 king bed
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Grand Deluxe Double, Larger Guest room, 2 Queen
...
  • Non-smoking
  • Shower
  • 2 queen beds
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Deluxe Double, Guest room, 2 Double, City view
...
  • City view
  • Non-smoking
  • 2 double beds
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Premium Double, Guest room, 2 Double, High floor
...
  • Non-smoking
  • Shower
  • 2 double beds
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Grand Deluxe King, Larger Guest room, 1 King
...
  • Non-smoking
  • Shower
  • 1 king bed
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Grand Deluxe Corner King, Larger Guest room, 1 King
...
  • Non-smoking
  • Shower
  • 1 king bed
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Corner Executive Suite, 1 Bedroom Suite, 1 King, Sofa bed
...
  • Shower
  • 1 king bed & 1 sofa bed
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Deluxe King, Guest room, 1 King, City view
...
  • Shower
  • 1 king bed
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Premium Corner King, Guest room, 1 King, Corner room
...
  • Shower
  • 1 king bed
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Traditional Double, Guest room, 2 Double, Low floor
...
  • Room size: 29 m²/312 ft²
  • Shower
  • 2 double beds
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Frequently asked questions

What time is check-in and check-out at The Westin New York at Times Square?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin New York at Times Square?

For those who wish to drive their own cars, The Westin New York at Times Square has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 68 USD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at The Westin New York at Times Square?

The Westin New York at Times Square does not permit smoking in any of its rooms or indoor areas.

See map
Explore the neighborhood
Property ranking|Compared to 1,925 New York (NY) properties
See all rankings
Room comfort score
8.5/10
Location score
9.4/10
Cleanliness score
8.5/10
Cheapest price score
Better than
97
%
of New York (NY) properties
Better than
96
%
of New York (NY) properties
Better than
91
%
of New York (NY) properties
Better than
91
%
of New York (NY) properties
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Overall rating:
8.1
Excellent
1,003 reviews
Cleanliness
8.5
Facilities
7.5
Location
9.4
Read all reviews >
More about The Westin New York at Times Square

More about The Westin New York at Times Square

Designed for both business and leisure travel, The Westin New York at Times Square is ideally situated in Times Square; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The Westin New York at Times Square also offers many facilities to enrich your stay in New York (NY). While lodging at this wonderful property, guests can enjoy 24-hour room service, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, separate living room, internet access – wireless, air conditioning, heating to please the most discerning guest. The hotel offers fantastic facilities, including fitness center, to help you unwind after an action-packed day in the city. Whatever your reason for visiting New York (NY), the The Westin New York at Times Square is the perfect venue for an exhilarating and exciting break away.

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Most talked about facilities

Internet
1 mention
Housekeeping
1 mention

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental
Buffet

Restaurants on site

Foundry Bar
Cuisine:American
Menu:Buffet
Foundry Kitchen
Cuisine:American
Menu:A-la-carte

Nearby restaurants

American cuisine
American cuisine
Don Shula's Resturant
30 m American, Gluten Free, Steakhouse
Gourmet New York
50 m American
Shake Shack Theater District
80 m American, Fast food
Italian cuisine
Italian cuisine
Mama's Pizza
130 m Italian, Pizza
Il Forno
140 m Italian, Pizza
Don Giovanni
230 m Italian, Pizza
Asian cuisine
Asian cuisine
Qi Bangkok Eatery
40 m Asian, Thai
One Thai Chef
220 m Asian, Thai
Boi Noodle
260 m Asian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Westin New York at Times Square from real guests

Overall rating
8.1
Excellent
From 1003 reviews
9.2Location
8.4Room comfort and quality
8.2Cleanliness
Agoda Reviews (102)Booking.com Reviews (651)
Rating via Agoda8.0
/
10
Cleanliness8.5
Facilities7.5
Location9.4
Room comfort and quality8.5
Service7.4
Value for money7.4
High score for New York (NY)
Rating
9+ Exceptional (12)
8-9 Excellent (15)
7-8 Very Good (11)
6-7 Good (7)
<6 Below Expectation (7)
Time of the year
Mar - May (6)
Jun - Aug (13)
Sep - Nov (18)
Dec - Feb (15)
All guests (102)
All room types
All languages

Show reviews that mention 

Showing 52 verified guest comments
123
9.0
Exceptional
Leisha from Australia
Solo traveler
Stayed 3 nights in November 2015

theres room to swing a cat”

Room size, location, quality

Awesome room size for New York, great location for theatre goers, and whilst close to Times Square if that's what you want, far enough away to avoid. Very disappointed with the supposedly "heavenly" bath. I'm 5'7 and had more of me out of the water than in, which was the whole reason I booked this hotel (room 4430).

Reviewed November 10, 2015
7.6
Very good
Peter from United States
Business traveler
Stayed 3 nights in July 2016

Solidly good and could be better”

Although Times Square is super busy, there's no more central location in New York. This is a very convenient place to stay. The hotel has strong assets - new building, reasonably sized rooms, great Westin beds. Staff was reasonably friendly, too. A little extra attention would move this hotel from satisfactory/good to very good: - curtains that are really opaque - less boring room decor - real milk for the in-room coffee, not tiny packets of powered non-dairy "creamer" - and of course more reasonable prices.

Reviewed July 24, 2016
8.8
Excellent
tazim from Canada
Couple
Stayed 3 nights in September 2018

Not a bad experience but wouldnt stay again..”

The location is great as it's walkadistance to many attractions but that being said, staying in a hotel in the middle of Times Square is so so loud. All day, everyday you hear constant traffic and sirens, it was difficult to sleep, and that was with us bring on the 33rd floor. Staff was also a bit inattentive, not answering front desk calls or transfering calls for requests. Plus the rooms are outdated and not like the Westins we are used to.

Reviewed September 19, 2018
8.0
Excellent
Yopita from Indonesia
Solo traveler
Stayed 5 nights in May 2016

Heart of the City”

My mother and I had a good time staying at Westin Times Sq. primarily because of the location. It is located between 43rd St and 8th Avenue, so it is not quite smack dab in the middle of the loud noise along Broadway. There is a nice deli across from the hotel, and a few steps up the street there is a quaint little pizzeria that serves really good food at reasonable prices. It is called Bella Vita. Highly recommended. The hotel is also very nice and the room is very comfortable. But the wifi rate is quite expensive, $19.95 per night for high speed. And there isn't much of a view from the regular rooms. Once, the housekeeping skipped our room even after we called to make sure they know we are leaving the room after noon time. So after a long day we came back to unmade beds and full waste baskets. We had to call the front desk twice to get the housekeeping staff service our room at 9 p.m. which is kind of annoying because we were already very tired. I also ordered a package from Amazon, which arrived a bit later than expected, but the FedEx staff seemed annoyed when they had to help me, and the front desk staff didn't seem to care. In short, if the package isn't there they aren't going to help you track it, either. Which is fair, and fine, but still rather disappointing. Other than that, we had a pleasant stay and everything else was good and proper.

Reviewed May 23, 2016
10.0
Exceptional
Con from Ireland
Business traveler
Stayed 1 night in July 2015

Excellent Service”

The staff, cleanliness, eye for detail

This was the first time staying at The Westin and the experience was incredible. The staff were very helpful. I even got an upgrade.

Reviewed July 20, 2015
8.4
Excellent
Asraf from Saudi Arabia
Family with young children
Traditional Double, Guest room, 2 Double
Stayed 2 nights in October 2019

Great location”

Great location very close to Times Square and convenient for the hop on busses start tour points. Ensure you check breakfast is included in your specific room as Agoda headline says breakfast included and then when you book room, most exclude breakfast

Reviewed November 08, 2019
6.8
Good
TSUI-LING from United Kingdom
Business traveler
Stayed 7 nights in November 2017

If it wasn’t for business, I will stay somewhere else. Very noisy as it’s lolaction. ”

The room wasn’t set up properly for two people as we booked. It was set up for 1 person and we booked to stay for 7 nights. I feedback to the room services team that there wasn’t any room service menu. After 3 days we finally see the menu. Don’t expect cleaner will clean the floor. I had some leaquid dropped on the floor and through out our stay, it never got cleaned. I stayed in different Westin hotels, this one the bed was old and you can tell it’s got shapes from the bed surfac. The breakfast is very good. We had our breakfast there every morning. Really recommended. The waiting area near check in desk was well designed and nice to sit there before/after checking in. The area is extremely noisey, due to the bad NYC traffic. At any time any point you will hear the honking and ambulance got stuck due to the bad traffic. Just imagin the noises 24/7.... If it wasn’t for business, I won’t stay there.

Reviewed December 03, 2017
8.4
Excellent
DANNI from China
Solo traveler
Stayed 5 nights in September 2018

Great Location!”

Very great location, just besides the times square, you can walk to the 5th AVE in five minutes, many famous resturant around and subway station at the undergroud floor

Reviewed November 29, 2018
8.0
Excellent
jacqueline from Australia
Family with teens
Premium Double, Guest room, 2 Double, High floor
Stayed 2 nights in December 2019

Excellent considering NYE pressure”

The hotel was at capacity and getting rooms ready for people was a challenge. But NYE in Times Square is nuts. Everything else was good.

Reviewed January 04, 2020
7.6
Very good
Lei from China
Couple
Stayed 4 nights in July 2016

Good location, adequate service, out-of-dated facilities”

Very good location in Times Square. We basically walked to those nearby restaurants, theaters, the department stores on 5th Ave and even Central Park. - This will be the only reason that I stay there again. The facilities are kind of old. You need to ask for almost everything - not sure if this is a US thing. The staff is generally fine but sometimes we feel they're looking for tips too obviously rather than making you happy there.

Reviewed July 12, 2016
6.8
Good
Adla from United Arab Emirates
Group
Stayed 6 nights in February 2018

Good”

The location of the hotel is good, most attraction areas in time square near you, stuff in the reception are friendly and helpful full, the room service is very slow, the house keeping wasn't very clean, also they took along time to answer calls and pickup the luggages. The hotel lobby has nice internal design, near restaurants and there is a movie theater next door.

Reviewed March 05, 2018
7.3
Very good
Jeehye from South Korea
Business traveler
Stayed 2 nights in February 2016

Convenient location, noisy room, unfriendly staffs”

Location, room size and facility, SPG membership

The location was great and the room was nice and convenient. But the noise from other rooms (especially water noise from bathroom) were loud until late at night, and staffs were surprisingly unfriendly and uneffective. I requested lare checkout as a SPG gold member, and they still made my room keys unvalid past noon of the checkout day, and then made me wait in line with other check-in guests at the front desk in ordet to fix the room key issue. Luggage staffs were also slow and hard to find.

Reviewed February 14, 2016
6.3
Good
Ella from Indonesia
Family with young children
Stayed 1 night in June 2015

The service not as good as other Westin Hotel”

Location

The service in this Westin hotel not as good as other Westin Hotel, in the bathroom there is a disturbing voice. I have complains since yesterday but have not been repaired till now.

Reviewed June 30, 2015
8.3
Excellent
JESDA from Thailand
Business traveler
Stayed 1 night in February 2016

Great location in Time Square ”

Location, Comfort, Clean

Convenient location for walking to Time Square.

Reviewed February 23, 2016
8.8
Excellent
Kyuin from South Korea
Business traveler
Traditional King, Guest room, 1 King
Stayed 4 nights in November 2019

Nice”

Located in the middle of NYC, convenient to look around the whole city. Nice & cozy room makes my trip comfortable

Reviewed February 27, 2020
7.2
Very good
Pil from South Korea
Family with teens
Traditional Double, Guest room, 2 Double
Stayed 3 nights in August 2019

destination fee”

I don't understand why they impose the destination fee. After all, destination fee could be an additional payment for the stay. What is worse, the morning buffet was not good enough given that the hotel is reputative hotel.

Reviewed August 08, 2019
9.6
Exceptional
Betsy from United States
Group
Stayed 1 night in October 2018

Exceptional”

It would have been helpful if the Daily Destination Fee was explained st Check In instead of Check Out.

Reviewed October 13, 2018
6.4
Good
GERMAINE from Singapore
Business traveler
Stayed 8 nights in October 2016

Poor service attitude”

Poor service- from check in (unfriendly) to housekeeper where they never refill all your toiletries (certain items) every day !!! Had to keep calling them for a refill and the night staff may not understand English all the time!

Reviewed October 23, 2016
10.0
Exceptional
Mohammed from Saudi Arabia
Family with young children
Stayed 2 nights in July 2016

Great”

This hotel is awesome

Reviewed July 23, 2016
8.0
Excellent
Lay from Malaysia
Couple
Stayed 2 nights in September 2015

Great Stay !!!”

Roomy, clean and soft comfortable bed. Excellent location

Great stay!! The only drawback was that there was no free wifi in the room

Reviewed September 24, 2015
123
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