8.6
Excellent
/10
(2,036 reviews)See what guests said
See map
7.9

Very good

Location rating score

Very good location - 2.38 kilometers from city center
Parking
Available
Popular landmarks
Shin Umeda City 80 m
Koji Kinutani Tenku Art Museum 80 m
Umeda Sky Building 90 m
Naka-Shizen no mori 100 m
Consulate General of the Federal Republic of Germany 120 m
Kuchu Teien Observatory 120 m
The Floating Garden Observatory 120 m
Umekita Hiroba 460 m
Symphony Hall 470 m
The Symphony Hall 470 m
Nearby landmarks
Kuchu Teien Observatory 120 m
Minami (Namba) 2.89 km
Shinsaibashi-Suji Shopping Street 3.84 km
Osaka Castle Park 3.9 km
Dotonbori 4.15 km
Osaka Castle 4.25 km
Kuromon Market 4.66 km
Tsutenkaku 6.01 km
Universal Studios Japan 6.81 km
Osaka Aquarium Kaiyukan 7.86 km
The Westin Osaka Hotel

"Great hotel, 15 minutes walk or 10 minutes by shuttle bus to Osaka Station."

Gwion - April 2, 2017
Deluxe Double Non-Smoking - Bed The Westin Osaka Hotel
Lobby The Westin Osaka Hotel
Interior view The Westin Osaka Hotel
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Free Wi-Fi

The Westin Osaka Hotel

1-1-20 Oyodonaka, Kita-ku, Umeda, Osaka, Japan, 531-0076 - See map
Property highlights
Check-in/out [private]
Hassle-free check in
Close to Kuchu Teien Observatory
Within 120 m of property
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 680 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersUsers are booking a place in Osaka every 1 minutes on Agoda.com
Value for money8.3
Distance to city center1km
Location rating7.9
Nearest airportOsaka International Airport (ITM)
Distance to airport10.2 km

Rooms available at The Westin Osaka Hotel

Excellent
Room comfort & quality
9.0
Deluxe Double Smoking
Deluxe Double Smoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
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Deluxe Double Non-Smoking
Deluxe Double Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
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Executive Double
Executive Double
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
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Corner Twin - Non-Smoking
Corner Twin - Non-Smoking
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 queen beds
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Deluxe Twin Smoking
Deluxe Twin Smoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 queen beds
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Executuve Suite 2-Double, Executive lounge access, 2 Double
Executuve Suite 2-Double, Executive lounge access, 2 Double
...
  • Room size: 100 m²/1076 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Twin Non-Smoking
Deluxe Twin Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 queen beds
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Luxury Twin Non-Smoking
Luxury Twin Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 queen beds
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Luxury Twin Smoking
Luxury Twin Smoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Executive lounge access, Guest room, 2 Double, City view
Executive lounge access, Guest room, 2 Double, City view
...
  • Room size: 41 m²/441 ft²
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Westin Osaka Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Osaka Hotel?

A stay at The Westin Osaka Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Westin Osaka Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 2000 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange taxi service.

What is the smoking policy at The Westin Osaka Hotel?

The Westin Osaka Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about The Westin Osaka Hotel

  • 9.2
    Exceptional

    "Very comfortable stay and convenient shuttle bus."

    Kai-Wen

    |

    April 26, 2019

  • 10.0
    Exceptional
    Location

    "Conveniently located to nearby shopping district"

    ANIL

    |

    February 7, 2020

  • 7.6
    Very good
    Spaciousness

    "Rooms are huge and the bed is very comfortable."

    LEE

    |

    October 23, 2018

Property ranking|Compared to 5,827 Osaka properties
See all rankings
Room comfort score
9.0/10
Room size
52 sqm.
Review score - United States
8.7/10
Service score
9.1/10
Better than
99
%
of Osaka properties
Bigger than
99
%
of Osaka properties
Better than
98
%
of Osaka properties
Better than
97
%
of Osaka properties
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Overall rating:
8.6
Excellent
2,040 reviews
Cleanliness
9.1
Facilities
8.5
Location
7.9
Read all reviews >
What travelers say they love:
Very comfortable room with a great view across the river.
Gwion from United Kingdom
Business traveler
More about The Westin Osaka Hotel

More about The Westin Osaka Hotel

When visiting Osaka, you'll feel right at home at The Westin Osaka Hotel, which offers quality accommodation and great service. The hotel lies 1km from the city center and provides accessibility to important town facilities. A well-kempt environment and its proximity to Kuchu Teien Observatory, Consulate General of the Federal Republic of Germany, The Floating Garden Observatory give to this hotel a special charm.

Take advantage of a wealth of unrivaled services and amenities at this Osaka hotel. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park can be enjoyed at the hotel.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, carpeting, clothes rack, linens, mirror. The complete list of recreational facilities is available at the hotel, including fitness center, sauna, indoor pool, massage, garden. Superb facilities and an excellent location make the The Westin Osaka Hotel the perfect base from which to enjoy your stay in Osaka.

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Most talked about facilities

Breakfast
31 mentions
Housekeeping
24 mentions
Internet
19 mentions
Swimming Pool
11 mentions

What they offer

9.2
Exceptional
Spaciousness

"Pros: Room is very spacious for Japanese standard."

Hon

|

October 18, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

レストラン「アマデウス」
Cuisine:European, Italian
Menu:Buffet, A-la-carte
日本料理「はなの」
Cuisine:Japanese, Sushi
Menu:Buffet
中国料理「故宮」
Cuisine:Chinese, Cantonese
Menu:Buffet

Nearby restaurants

Japanese cuisine
Japanese cuisine
Hanano
30 m Japanese, Sushi
Tenkataihei
260 m Japanese
Kitahachi Sushi
280 m Japanese, Sushi
American cuisine
American cuisine
Asakusa kitchen Omiya Grand Front Osaka
470 m American, International
Furusato
2.6 km American, Seafood
Usagi
2.9 km American, Japanese
Cafe
Cafe
Poem
360 m Cafe
Patisserie Stressed
490 m Cafe
Derikafeumesankoji
530 m Cafe, Mexican

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Westin Osaka Hotel from real guests

Overall rating
8.6
Excellent
From 2040 reviews
9.1Cleanliness
9.1Service
9.0Room comfort and quality
Agoda Reviews (1291)Booking.com Reviews (745)
Rating via Agoda8.6
/
10
Cleanliness9.1
Facilities8.5
Location7.9
Room comfort and quality9.0
Service9.1
Value for money8.3
High score for Osaka
Rating
9+ Exceptional (331)
8-9 Excellent (232)
7-8 Very Good (169)
6-7 Good (52)
<6 Below Expectation (57)
Time of the year
Mar - May (219)
Jun - Aug (195)
Sep - Nov (196)
Dec - Feb (231)
Don't miss out!Users are booking a place in Osaka every 1 minutes on Agoda.com
All guests (1291)
All room types
All languages

Show reviews that mention 

Showing 841 verified guest comments
12345
9.2
Exceptional
Gina from Singapore
Couple
Deluxe Double Non-Smoking
Stayed 3 nights in May 2017

Great service, value for money!!!”

Our stay was awesome as we got a complimentary upgrade to an executive room on the 28th floor! Staff were very polite, friendly & helpful. Free shuttle bus from Osaka station to the hotel was definitely a plus & we love it that we can purchase the airport limousine bus tickets at the concierge & Westin hotel is the first pick-up location for the airport limousine bus! Our room was extremely huge & we had a lovely view facing the Umeda sky tower and downtown Osaka! Love the heavenly bed, the comfortable pyjamas & definitely the large carpeted dressing room which was separate from the bathroom! We were given a travel sized shiseido cleansing set which was great! Overall, we really enjoyed our stay at this 5 star hotel and we would definitely choose to stay here again!

Reviewed June 21, 2017
8.7
Excellent
Dean from United States
Solo traveler
Corner Twin - Non-Smoking
Stayed 1 night in May 2013

Beautiful hotel slightly off the main drag”

Customer service, attentive staff, large size for hotel room (especially in Japan!)

We stayed at the Westin Osaka for a quick one night trip. Our biggest problem with the hotel was location, as it was a little off the beaten path. We couldn't find the underground walkway from the JR Osaka station and we had no clue there was a shuttle service, so we ended up walking well over a mile to the hotel, as it was visible from the JR Osaka station. Although it is slightly far away from entertainment, nightlife, and public transportation, it is right next to the Umeda Sky Tower, which is a huge tourist attraction in itself. The staff were incredibly attentive to our requests and since the corner room we booked was sold out for the evening, we were automatically upgraded to a junior suite, which was an amazing room. The rooms are HUGE for Japanese standards. Definitely enjoyed my time here!

Reviewed May 29, 2013
9.6
Exceptional
Lina from Singapore
Family with teens
Deluxe Double Non-Smoking
Stayed 2 nights in January 2017

Good service , location & good rate ”

Stayed for 2 night. They have frequent shuttle bus from hotel to osaka train station & airport limousine stop at this hotel direct. Very good & convenient. Staff very friendly & hotel is spacious though it's old but very well maintained and kept. I will definitely come back and stay in this hotel. If you are bringing kids or elderly , good to stay here. Next to hotel there's office building umeda sky building with old street restaurant. The shabu2 & okonomiyaki resto are good !! Overall very happy with Westin Osaka!!

Reviewed January 15, 2017
10.0
Exceptional
Jenny from United States
Family with young children
Deluxe Twin Non-Smoking
Stayed 3 nights in October 2014

Pleasant stay in Osaka”

Helpful and courteous staff, convenient shuttle to Osaka Station, clean

Overall a very pleasant stay. Central location for exploring Osaka and easy train access to Universal Studios. Concierge staff was extremely helpful with info on Universal Studios and Harry Potter World. Courteous and professional hotel staff. Very clean and quiet room. Family of 4 (2 adults and 2 kids ages 8 and 10), booked Deluxe Twin Non-smoking room. Room came with 2 double beds (US standard) and hotel provided an extra twin roll-away bed. Space was tight in the room with the roll-away, but not uncomfortable. Would stay at The Westin Osaka Hotel again.

Reviewed October 25, 2014
9.0
Exceptional
Wen from Singapore
Family with teens
Deluxe Twin Non-Smoking
Stayed 2 nights in April 2015

Luxurious stay at a good price”

Decor, service, comfort

The Westin Osaka is located about 10 mins walk from the JR Osaka station, but the hotel provides a free shuttle service to and from the station and so there isn't a need to make the walk. Hotel is in what seems to be a quiet residential neighbourhood - not much shops and restaurants but not a problem with its proximity to the station. Family mart just closeby. Hotel is luxuriously decorated, very classy. Rooms are large and spacious, with nice bathrooms and plush comfortable beds, and very inviting. Free wifi is provided. Also has an indoor swimming pool facility. Overall great value for money, had a great stay here and would return again.

Reviewed April 20, 2015
9.0
Exceptional
SHUK from Hong Kong
Family with teens
Stayed 5 nights in April 2012

Awesome Hotel”

Good service and room is comfort

the hotel room is nice and comfort with big window and sunlight in the morning. it takes 15 mins walk from osaka station, however, the hotel provide shutter bus to connect the hotel and station which is very convenience for the guest. all the staff including the shuttle bus driver are very helpful and friendly with excellent service. we will surely stay with westin osaka hotel if we visit osaka again!

Reviewed April 14, 2012
9.2
Exceptional
ye from Singapore
Group
Deluxe Twin Non-Smoking
Stayed 3 nights in November 2016

Great hotel and service”

The hotel is what you can expect from a typical Westin hotel. The room is spacious as compared to most of the rooms I stayed in Japan. The location is not that close to Osaka JR station but they offer pretty frequent shuttle bus between the hotel and the station. The journey takes about 10 minutes. The plus side of the hotel is definitely their friendly and professional staff. All staff we met for our 3 days stay there are extremely friendly and helpful. All of them can speak pretty good English too. Would definitely stay again when I visit Osaka next time.

Reviewed November 09, 2016
10.0
Exceptional
harvey from Australia
Couple
Deluxe Twin Non-Smoking
Stayed 2 nights in September 2019

This Hotel has it all- Luxury, Convenience and a great breakfast.”

This was our 2nd stay at this Hotel located right next to the Umeda Sky Building and within walking distance of Osaka Station- the Hotel also runs a complimentary shuttle bus to the station approx every 15 mins. The rooms are very spacious and the bed was one of the most comfortable I have ever slept in which for me is a must after a tiring day exploring. Staff very friendly, breakfast buffet excellent with many Western options available. A few more Western TV channels would be nice so you could unwind with a movie at the end of the day. The only thing (and it's just a small thing) which was a little disappointing is we arrived at 1pm to check in after a long train trip to be told check in wasn't until 2pm but we could pay extra to have the room straight away (so it was obviously available). We opted to just store our luggage and checked in at 9pm after an afternoon out. When you pay for a 5 star Hotel and if the room is ready I would expect to be able to check in.

Reviewed September 04, 2019
9.2
Exceptional
Hon from Hong Kong
Solo traveler
Deluxe Twin Non-Smoking
Stayed 3 nights in October 2018

Spacious room, 10 mins walk away from JR Osaka / Umeda station ”

Pros: Room is very spacious for Japanese standard. Comfortable beds with a huge bathroom. We were lucky to have got the perfect view for sunset, overlooking the ferries wheel and the river. JR Osaka / Umeda station is 10 mins away by walking, or there’s a free shuttle bus that runs between the hotel and JR Osaka every 15-20 mins until 10pm. There’s a underground food street right next to the hotel and 2 convenient stores nearby. Con: Only down side was hotel guests had to pay additional charges to use the gym and swimming pool. It’s around JPY 1,700 per guest for gym usage.

Reviewed October 18, 2018
10.0
Exceptional
Joshua from Australia
Couple
Deluxe Twin Non-Smoking
Stayed 3 nights in December 2017

lovely hotel in Osaka.”

Osaka is my favourite city after this trip to Japan and Westin hotel gave me the best experience there. The location is perfect, it's not far away from Train station and it's very close to the famous food street in Osaka. Staff were all kind and nice. Highly recommend Westin lounge with a very romantic environment and nice drinks. We'll definetly go stay there next time when we visit Osaka.

Reviewed December 19, 2018
9.6
Exceptional
Oscar from Singapore
Family with teens
Deluxe Double Non-Smoking
Stayed 3 nights in May 2018

Exceptional”

I’m glad that I made the choice to come back to this hotel for my 25th wedding anniversary as the expression on my wife’s face was priceless. The moment she stepped into the room, she was blown away by the luxurious presentation of the room. The view that our room had was spectacular and the bed was exceptionally comfortable. Westin Osaka truly was one of the major highlight of our 12-days Japan trip. Thank you for giving my wife and me an unforgettable stay.

Reviewed May 05, 2018
9.7
Exceptional
kwun from Hong Kong
Business traveler
Deluxe Double Non-Smoking
Stayed 5 nights in March 2014

good stay ”

very good service and friendly staff

The Hotel manager MR Nishikawa , he is very friendly, and answer all my question, I left my phone charger in the room after i check out, I call back to the house keeping next day, Miss Tsutsumi answer my call, they find it and send it back to me,Thank you Westin Osaka. Sure will going Osaka and stay in Westin again.

Reviewed March 15, 2014
9.7
Exceptional
kwun from Hong Kong
Business traveler
Deluxe Twin Non-Smoking
Stayed 5 nights in March 2014

very good service”

very friendly staff

The Hotel manager MR Nishikawa , he is very friendly, and answer all my question, I left my phone charger in the room after i check out, I call back to the house keeping next day, Miss Tsutsumi answer my call, they find it and send it back to me,Thank you Westin Osaka. Sure will going Osaka and stay in Westin again.

Reviewed March 15, 2014
8.4
Excellent
Scott from Australia
Couple
Deluxe Twin Non-Smoking
Stayed 3 nights in October 2016

Convenient, clean, great breakfast :)”

We stayed at the Westin Osaka for a long weekend and found the hotel to be reasonably priced with an excellent breakfast, and pleasant staff. The location is close to Osaka station with a shuttle bus which will take you there regularly throughout the day. Alternatively you can walk approximately 15 minutes to the station if preferred. We would recommend this hotel to anyone travelling to Osaka for business of pleasure.

Reviewed October 13, 2016
8.0
Excellent
JOY from Singapore
Group
Deluxe Twin Non-Smoking
Stayed 2 nights in March 2015

Nice, clean but not really accessible”

Cleanliness, spacious rooms, comfy beds

Value for money considering the size of the rooms, comfortable bedding, etc. Nearby convenience stores and small restaurants. Nice, quiet neighbourhoods. Complimentary shuttle bus to JR Osaka. The only downside was that contrary to the hotel website ( we looked at directions to the hotel from Itami Airport), the airport shuttle bus does NOT bring you to the hotel directly. Rather, the airport shuttle drops you off at Hotel New Hankyu and you can either 1. walk another 15-20min to the hotel (if you know how to) or 2. hunt for hotel shuttle bus-stop near JR Osaka. Imagine our surprise when we reached Osaka in the evening and was told the airport shuttle does not drop us at the hotel directly. There was no way we could walk to the hotel from our drop off point and only after much difficulty and help from the JR staff, managed to locate the bus stop for the hotel shuttle bus. We felt that a 5 star hotel like Westin ought to have made such instructions clearer on their website. A minor inconvenience, but a big hassle for first time travellers especially.

Reviewed April 24, 2015
9.6
Exceptional
WEN from Malaysia
Group
Deluxe Twin Non-Smoking
Stayed 1 night in February 2019

excellent ! definitely will go back”

Hotel provide shuttle bus to Osaka Station, ver convenience and easy to access. very impressed by their staff, very friendly helpful this is totally surprise me .. room very big and comfortable .. but maybe need some renovation other than this everything is Westin is definitely great !! we had very great stay with Westin ..

Reviewed March 19, 2019
9.0
Exceptional
ZHOU from China
Family with teens
Deluxe Double Non-Smoking
Stayed 3 nights in July 2014

Very nice room and services”

Nice room, Friendly Staff, Very nice service

The Westin Osaka Hotel is an ideal choice for family travellers, because the room is big enough for 3 person. Shuttle bus service is very good. Overall speaking, it is a very nice hotel in Osaka.

Reviewed July 26, 2014
8.3
Excellent
Leorna from Malaysia
Couple
Deluxe Twin Non-Smoking
Stayed 2 nights in April 2015

Convenience ”

airport transfer, free shuttle, Floating garden

rooms are big with splendid view, right next to UMEDA Sky Building, hotel guests get discounted tickets to the floating garden. Airport bus shuttle is right at the doorstep, Westin is the first stop for pickup, so no worries about not getting a seat. Free shuttle bus to Osaka station. Arrivals n departures are punctual. Great okonomiyaki restaurant at basement of the sky building, must try!

Reviewed September 11, 2015
9.2
Exceptional
Timur from United Arab Emirates
Couple
Guest room, 1 King, City view, Low floor
Stayed 7 nights in November 2019

Convenient Location and Good Room”

The location is very convenient, a short 8-10 minute walk from Osaka / Umeda railway station and the nearby metro stations. In the courtyard of the Umeda Sky Tower, at basement level there are about 15 different restaurants (all local Japanese with good food) open for lunch and dinner. The room was very spacious - around 40 sq metres together with the toilet + shower. Staff super helpful and everybody spoke English. Very happy with our stay.

Reviewed December 08, 2019
10.0
Exceptional
Douglas from United States
Family with young children
Luxury Double Non-Smoking
Stayed 2 nights in February 2015

Outstanding hotel for business or family in Osaka”

LOcation, Room size, Service

Absolutely fantastic. The staff was very capable and immediately responsive to even the smallest issue. The hotel itself is ideally located on a few minutes walk to the station and from there you can get anywhere in Osaka to see the sights. My family will definitely stay at the Westin in Osaka again.

Reviewed February 07, 2015
12345
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