Newly renovated

The Palace, a Luxury Collection Hotel, Madrid

5 stars out of 5
Plaza de las Cortes 7, City Center, Madrid, Spain, 28014

Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Madrid

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Internet access

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

Massage

Your dates are popular among travelersUsers are booking a place in Madrid every 1 minutes on Agoda.com
Location 9.6
Cleanliness 9.4
Room comfort and quality 9.3
Service 9.2

Based on 78 verified reviews

Location

9.6

Cleanliness

9.4

Room comfort and qua...

9.3

Service

9.2

Facilities

8.8

Value for money

8.5

See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
Parking
Available
Walkable places
Plus Ultra Building
80 m
El Escudo de Toledo
100 m
Fuente de Neptuno
100 m
Thyssen-Bornemisza Museum
100 m
Plaza de Neptuno
120 m
Popular landmarks
Prado Museum
210 m
Museo Nac. Centro de Arte Reina Sofia
800 m
Gran Vía
900 m
Buen Retiro Park
970 m
Plaza Mayor
1.0 km
Closest landmarks
DUQUE DE MEDINACELI, CALLE, DEL,2
30 m
CORTES, PLAZA, DE LAS,7
30 m
Comunidad de Madrid Tourist Office
40 m
SAN AGUSTIN, CALLE, DE,7
120 m
JESUS, PLAZA, DE,7
130 m

Good to know

Value for money8.5
Distance to city center0km
Location rating9.6
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport14.2 km

Rooms available at The Palace, a Luxury Collection Hotel, Madrid

Exceptional
Room comfort & quality

9.3

Premium Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive King Room
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 king bed
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One-Bedroom Neptuno King Suite
...
  • Room size: 90 m²/969 ft²
  • Landmark view
  • 1 king bed
Enter dates to see prices
Executive Twin Room
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 2 single beds
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Suite
...
  • Room size: 90 m²/969 ft²
  • Non-smoking
  • 1 king bed
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One-Bedroom Palace King Suite
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Palace Twin Room
...
  • Room size: 35 m²/377 ft²
  • Landmark view
  • 2 single beds
Enter dates to see prices
JUNIOR SUITE,1 BEDROOM
...
  • Non-smoking
  • Shower
  • 1 super king bed
Enter dates to see prices
Premium Twin Room with Street View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Suite
...
  • Room size: 70 m²/753 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does The Palace, a Luxury Collection Hotel, Madrid provide laundry services?

Yes! The Palace, a Luxury Collection Hotel, Madrid offers laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

Does The Palace, a Luxury Collection Hotel, Madrid provide dry cleaning services?

Yes! The Palace, a Luxury Collection Hotel, Madrid provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

What procedures does The Palace, a Luxury Collection Hotel, Madrid take in terms of hygiene, safety, and cleanliness?

The Palace, a Luxury Collection Hotel, Madrid fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with first aid kit, staff trained in safety protocol, and free face masks for extra safety measures and hygiene protocols.

Are there ATM on-site at The Palace, a Luxury Collection Hotel, Madrid?

Absolutely! The benefits of staying at The Palace, a Luxury Collection Hotel, Madrid include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your vacation.

What is the typical travel time to the nearest airport from The Palace, a Luxury Collection Hotel, Madrid?

The average travel time to get from The Palace, a Luxury Collection Hotel, Madrid to the airport is 30 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

What interesting attractions are in close proximty of The Palace, a Luxury Collection Hotel, Madrid that are in walking range?

While remaining at The Palace, a Luxury Collection Hotel, Madrid, begin your getaway by exploring the nearest points of interest that are within walking distance to the property which include Plus Ultra Building, Barrio de Las Letras, and Thyssen-Bornemisza Museum.

What public parks are nearby The Palace, a Luxury Collection Hotel, Madrid?

While remaining at The Palace, a Luxury Collection Hotel, Madrid, cherish your morning or evening wander at nearby park which include Congreso de Los Diputados, 00 Calle Doctor Fourquet Campana, and Buen Retiro Park.

How many rooms does The Palace, a Luxury Collection Hotel, Madrid have?

The Palace, a Luxury Collection Hotel, Madrid has a total of 470 rooms.

What was the average room rate for The Palace, a Luxury Collection Hotel, Madrid been in the past month?

The average room rate for The Palace, a Luxury Collection Hotel, Madrid in the past month is 575.43 EUR, compared to city's average of 155.08 EUR.

In which languages can The Palace, a Luxury Collection Hotel, Madrid's personnel communicate?

The Palace, a Luxury Collection Hotel, Madrid can speak in 4 languages and supports widely used languages such as English and Spanish for guest visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What is the average rating that verified Solo travelers' have given to The Palace, a Luxury Collection Hotel, Madrid?

Past solo travelers that have stayed at this property have given The Palace, a Luxury Collection Hotel, Madrid an average rating of 8.3. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about The Palace, a Luxury Collection Hotel, Madrid?

Past local visitors that have stayed at this property have given The Palace, a Luxury Collection Hotel, Madrid an average rating of 9.4. You can look up on more descriptive customer evaluations, and remarks for this property down in the review section.

More about The Palace, a Luxury Collection Hotel, Madrid

More about The Palace, a Luxury Collection Hotel, Madrid

Experience Timeless Elegance at The Westin Palace, Madrid

Welcome to The Westin Palace, Madrid, a magnificent 5-star hotel located in the heart of the vibrant city of Madrid, Spain. With its rich history dating back to 1912, this iconic hotel has been a symbol of luxury and elegance for over a century. Nestled in the city center, The Westin Palace offers a perfect blend of modern comforts and timeless charm, making it an ideal choice for both leisure and business travelers. As you step into the grand lobby of The Westin Palace, you'll be captivated by its exquisite architecture and opulent interiors. With 470 beautifully appointed rooms, this hotel offers a range of accommodation options to suit every guest's needs. Whether you choose a cozy standard room or indulge in a luxurious suite, you can expect nothing less than ultimate comfort and relaxation during your stay. At The Westin Palace, Madrid, check-in time begins at 02:00 PM, allowing you ample time to settle in and make yourself at home. The hotel's check-out time is until 12:00 PM, giving you a leisurely morning to enjoy a delicious breakfast or take a stroll in the nearby Retiro Park. With its convenient location just 30 minutes away from the airport, you can easily reach the hotel and start your Madrid adventure without any hassle.

Unwind and Indulge in The Westin Palace, Madrid's Luxurious Entertainment Facilities

At The Westin Palace, Madrid, you can expect a plethora of entertainment facilities that will leave you feeling relaxed, rejuvenated, and pampered. Indulge in a shopping spree at the hotel's exquisite shops, where you can find a wide range of luxury items and souvenirs to take home. After a day of exploring the vibrant city of Madrid, head to the hotel's bar and treat yourself to a refreshing cocktail or a fine glass of wine, while enjoying the elegant ambiance and live music. For those in need of some self-care, The Westin Palace, Madrid offers a salon where you can pamper yourself with a variety of beauty treatments and hair services. Unwind and melt away your stress with a soothing massage at the hotel's spa, where skilled therapists will help you find a state of complete relaxation. Indulge in the ultimate relaxation experience by visiting the sauna and steam room, where you can detoxify and rejuvenate your body and mind. With its array of entertainment facilities, The Westin Palace, Madrid ensures that every guest's needs are met, whether you're looking for a shopping spree, a night of live music, or a blissful spa experience. Book your stay at this luxurious hotel and treat yourself to an unforgettable experience in the heart of Madrid.

Stay Active at The Westin Palace, Madrid's State-of-the-Art Fitness Center

At The Westin Palace, Madrid, staying active and maintaining your fitness routine is made easy with our top-notch sports facilities. Our hotel boasts a state-of-the-art fitness center that is designed to cater to all your exercise needs. Whether you are a fitness enthusiast or just looking to squeeze in a quick workout during your stay, our fitness center is the perfect place to break a sweat. Equipped with the latest cardio and strength training equipment, our fitness center offers a wide range of options to help you stay in shape. Enjoy a high-energy cardio session on our treadmills or elliptical machines, or build strength with our selection of free weights and resistance machines. With 24-hour access, you can work out at a time that suits you best, ensuring that your fitness goals are never compromised. And the best part? Our fitness center is completely free for all guests. So, whether you want to kickstart your day with an invigorating workout or unwind after a long day of exploring the city, our fitness center is always at your disposal. Stay active and make the most of your stay at The Westin Palace, Madrid.

Convenience at Your Fingertips: The Westin Palace, Madrid's Exceptional Facilities

Experience unparalleled convenience and exceptional service at The Westin Palace, Madrid. From the moment you step foot in this luxurious hotel, you'll be greeted with a wide range of convenience facilities designed to make your stay effortless and enjoyable. With 24-hour room service, you can indulge in delectable dishes from the comfort of your room at any time of the day or night. The hotel's laundry service ensures that your clothes are always fresh and ready for any occasion. Additionally, the safety deposit boxes provide peace of mind for your valuable belongings. The attentive concierge staff is always on hand to assist you with any requests or recommendations, ensuring that your stay in Madrid is truly memorable. Stay connected with Wi-Fi in public areas, allowing you to effortlessly stay in touch with loved ones or catch up on work. The hotel's dry cleaning services and express check-in/check-out options further enhance your convenience. Traveling with luggage? The Westin Palace, Madrid offers luggage storage facilities, allowing you to explore the city without the burden of carrying your bags. And with daily housekeeping, you can return to a clean and tidy room after a day of exploring the vibrant streets of Madrid. At The Westin Palace, Madrid, convenience is a top priority. Experience the utmost comfort and ease during your stay at this iconic hotel.

Convenient Transport Facilities at The Westin Palace, Madrid

At The Westin Palace, Madrid, guests can enjoy a range of convenient transport facilities that make exploring the vibrant city of Madrid a breeze. Whether you prefer to embark on guided tours or venture out on your own, this luxurious hotel has got you covered. For guests who prefer to drive, The Westin Palace, Madrid offers valet parking and an onsite car park. With these facilities, you can easily park your car and explore the city at your own pace. If you don't have your own vehicle, the hotel also provides a car hire service, allowing you to conveniently rent a car and explore Madrid's many attractions. For those who prefer not to drive, The Westin Palace, Madrid offers a taxi service for hassle-free transportation around the city. The hotel also provides a ticket service, making it easy to book tickets for popular attractions or events. Please note that car park charges may apply for guests who choose to use the onsite car park.





Indulge in Culinary Delights at The Westin Palace, Madrid

At The Westin Palace, Madrid, you are in for a treat when it comes to dining. With a range of dining facilities available, you can satisfy your cravings any time of the day or night. Start your day off right with a delectable breakfast buffet at the hotel's restaurant. Indulge in a wide selection of international and local dishes, freshly baked pastries, and a variety of healthy options to fuel your day. For those who prefer a lighter start, a continental breakfast is also available. When hunger strikes throughout the day, head to the coffee shop for a quick pick-me-up. Enjoy a freshly brewed cup of coffee or tea, paired with a delicious pastry or snack. The cozy atmosphere and friendly service make it the perfect spot to relax and recharge. If you prefer to dine in the comfort of your own room, take advantage of the 24-hour room service. Whether it's a late-night craving or a quiet dinner for two, the extensive menu offers a wide range of dishes to suit every palate. With daily housekeeping ensuring your room is always clean and tidy, you can enjoy a hassle-free dining experience at The Westin Palace, Madrid. From breakfast to dinner, the hotel's dining facilities are designed to provide you with a memorable culinary journey during your stay.

Luxurious and Spacious Rooms at The Westin Palace, Madrid

Experience the epitome of comfort and elegance at The Westin Palace, Madrid. With a range of room types to choose from, you can find the perfect accommodation to suit your needs. The Deluxe Room offers a tranquil courtyard view and features a spacious 29 square meters of space, complete with a plush King Bed. For those traveling with a companion, the Guest Room with 2 Single Beds provides the perfect setting with its comfortable and stylish design. Booking your stay at The Westin Palace, Madrid through Agoda ensures that you get the best prices available. With Agoda's competitive rates and exclusive deals, you can enjoy luxury without breaking the bank. Additionally, Agoda offers a hassle-free booking experience, allowing you to easily reserve your desired room with just a few clicks. So why wait? Book your stay at The Westin Palace, Madrid today and indulge in a truly unforgettable experience.

Experience the Vibrant City Center of Madrid

Located in the heart of Madrid, The Westin Palace offers guests the perfect base to explore the vibrant city center. Stepping out of the hotel, you will find yourself surrounded by a bustling atmosphere, filled with charming streets, historical landmarks, and a lively local culture. Indulge in a shopping spree at Gran Via, one of Madrid's most famous shopping streets, just a short walk away from the hotel. Here, you can find an array of high-end fashion boutiques, department stores, and souvenir shops, catering to every taste and budget. After a day of shopping, take a leisurely stroll to Puerta del Sol, the bustling central square of Madrid. This iconic landmark is not only a hub for transportation, but it is also home to the famous clock tower and the symbolic statue of the Bear and the Strawberry Tree. For art enthusiasts, a visit to the Prado Museum is a must. Located just a stone's throw away from the hotel, this world-renowned museum houses an impressive collection of European art, including masterpieces by Velázquez, Goya, and El Greco. Immerse yourself in the rich history and artistic heritage of Madrid as you wander through the museum's grand halls. In the evening, immerse yourself in the vibrant nightlife of Madrid. The city center is dotted with numerous bars, clubs, and restaurants, offering a wide range of cuisines and entertainment options. Whether you're in the mood for traditional tapas, innovative fusion dishes, or a lively flamenco show, you'll find it all within walking distance of The Westin Palace. With its prime location in the city center, The Westin Palace, Madrid offers guests an unforgettable experience, surrounded by the vibrant energy and rich cultural heritage of Madrid.

Convenient Transportation Options from Madrid Airports to The Westin Palace, Madrid

Located in the heart of Madrid's City Center, The Westin Palace is easily accessible from the airports located near the city. Traveling from Madrid-Barajas Adolfo Suárez Airport to the hotel is a breeze, thanks to the various transportation options available. One of the most convenient ways to reach The Westin Palace from the airport is by taxi. Taxis are readily available outside the arrivals area, and the journey to the hotel takes approximately 20 minutes, depending on traffic. The taxi ride offers a comfortable and hassle-free experience, allowing you to sit back and enjoy the scenic drive to the hotel. For those looking for a more budget-friendly option, the Madrid Metro is an excellent choice. The airport is well-connected to the city's metro network, and you can easily catch Line 8 from the airport to Nuevos Ministerios station. From there, it's a short walk to The Westin Palace, located on Plaza de las Cortes. The metro ride takes around 30 minutes and offers a convenient way to explore the city while on your way to the hotel. Additionally, if you prefer a private and personalized transfer, you can arrange for a pre-booked airport transfer service. These services provide a comfortable and efficient way to reach The Westin Palace, with professional drivers waiting for you at the airport and ensuring a smooth journey to the hotel. No matter which transportation option you choose, arriving at The Westin Palace, Madrid is a hassle-free experience, allowing you to start your stay in this iconic hotel and explore the vibrant city of Madrid with ease.

Discover Madrid's Iconic Landmarks near The Westin Palace, Madrid

Located in the heart of Madrid, The Westin Palace offers easy access to some of the city's most iconic landmarks and attractions. Just a short distance away, you'll find the magnificent Royal Palace of Madrid, a must-visit destination that showcases the grandeur of Spanish architecture and history. Take a leisurely stroll to Plaza Mayor, a charming square surrounded by beautiful buildings and bustling with cafes and shops, perfect for soaking up the vibrant atmosphere of the city. Art enthusiasts will be delighted to discover the nearby Thyssen-Bornemisza Museum and Museo Nac. Centro de Arte Reina Sofia. These world-renowned museums house an impressive collection of masterpieces, ranging from classic to contemporary art. Immerse yourself in the rich cultural heritage of Spain as you explore the fascinating exhibits. For a taste of local flavor, head to Mercado de San Miguel, a bustling food market where you can indulge in a variety of traditional Spanish delicacies. Plaza de la Puerta del Sol, known as the heart of Madrid, is another nearby attraction that offers a lively atmosphere, with street performers, shops, and historical landmarks. Don't miss the chance to visit Plaza de la Cibeles, a stunning square dominated by the iconic Cibeles Fountain and surrounded by beautiful buildings. Explore the historic Iglesia de Santa Cruz, a charming church that showcases exquisite architecture and religious art. Whether you're interested in art, history, or simply immersing yourself in the vibrant atmosphere of Madrid, The Westin Palace's prime location ensures that you're never far from the city's most captivating landmarks and attractions.

Convenient Public Transport Stations Near The Westin Palace, Madrid

The Westin Palace, Madrid is strategically located near several public transport stations, making it incredibly convenient for guests to explore the city. Just a short walk away from the hotel, you will find Callao Metro Station, Banco de Espana Metro Station, and Argüelles Metro Station. These stations provide easy access to different parts of Madrid, allowing you to effortlessly navigate the city's vibrant streets and iconic landmarks. For those looking to venture further, Recoletos Train Station is also nearby, offering connections to other cities in Spain. Additionally, Ópera Metro Station, Sevilla Metro Station, Plaza de España Metro Station, Atocha Metro Station, Noviciado Metro Station, and Tirso de Molina Metro Station are all within close proximity to The Westin Palace, Madrid. With such a wide range of public transport options available, guests can easily explore Madrid's cultural attractions, indulge in its culinary delights, and immerse themselves in the city's rich history.

Dine in Style at Nearby Restaurants

When it comes to dining options near The Westin Palace, Madrid, you'll be spoilt for choice. Just a stone's throw away, you'll find Bar La Campana, a charming tapas bar known for its delicious Spanish bites and lively atmosphere. For a taste of modern Spanish cuisine, head to Restaurante Rosi La Loca, where you can indulge in innovative dishes made with fresh, local ingredients. If you're in the mood for traditional Spanish fare, Casa Labra is a must-visit. This historic tavern is famous for its cod croquettes and vermouth on tap. For a unique dining experience, El miniBAR offers a fusion of Spanish and international flavors in a trendy setting. Casa Suecia, located in a beautifully restored building, serves up Mediterranean-inspired dishes with a modern twist. Health-conscious travelers will appreciate Honest Greens Hortaleza, a popular spot for fresh salads and nourishing bowls. Lamucca del Carmen is a hip eatery known for its gourmet burgers and creative cocktails. Juanalaloca is a vibrant Mexican restaurant where you can savor authentic flavors and enjoy lively music. Don't miss the chance to dine at Casa Lucio, a Madrid institution famous for its traditional Spanish dishes, including the iconic huevos estrellados. Lastly, Piscomar By Jhosef Arias offers a taste of Peru with its exquisite seafood dishes and vibrant ceviches. With such a diverse range of restaurants just steps away from the hotel, you'll never have to venture far to satisfy your culinary cravings.

Shop 'til you drop at Madrid's vibrant shopping landmarks

The Westin Palace, Madrid is perfectly situated amidst a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find México, a trendy boutique offering a curated selection of clothing and accessories. For music enthusiasts, Radio City Discos is a must-visit, with its extensive collection of vinyl records. If you're a foodie, make sure to stop by Oleoteca Gourmet La Chinata, where you can indulge in a wide range of gourmet olive oils. Plaisir Gourmet is another culinary gem, offering a variety of artisanal products and delicacies. For a unique shopping experience, head to Malasana Market, where you can browse through a vibrant mix of vintage clothing, handmade crafts, and quirky souvenirs. Book lovers will be delighted by Libros para un Mundo Mejor, a charming bookstore filled with literary treasures. Fashionistas shouldn't miss Bbigg, a chic boutique featuring stylish clothing and accessories. Lurdes Bergada is a go-to destination for avant-garde fashion, with its cutting-edge designs. Lastly, photography enthusiasts will be captivated by Lomography, a store dedicated to all things analog photography. With such a diverse range of shopping options right at your doorstep, The Westin Palace, Madrid is the perfect base for a memorable shopping spree in Madrid.

Luxury at a Premium: The Westin Palace, Madrid's Room Rates Compared to the Average in the City

Indulge in opulence and sophistication at The Westin Palace, Madrid, where luxury comes at a premium. With an average room rate of $523, this iconic hotel offers an unforgettable experience that surpasses the average price of a hotel room in Madrid by a significant margin. While the average price of a hotel room in Madrid stands at $189, The Westin Palace, Madrid sets itself apart with its unparalleled elegance and world-class amenities. From the moment you step into the grand lobby, adorned with stunning chandeliers and intricate marble detailing, you'll be transported to a world of refined luxury. Each room at The Westin Palace, Madrid is a sanctuary of comfort and style, featuring plush furnishings, premium bedding, and state-of-the-art technology. Whether you choose a classic room or indulge in a suite, you'll be treated to breathtaking views of the city and a level of service that is second to none. While the price may be higher than the city average, The Westin Palace, Madrid offers an experience that is truly worth every penny. Immerse yourself in the rich history and vibrant culture of Madrid, knowing that you'll be returning to a haven of luxury and relaxation at the end of each day. Book your stay at The Westin Palace, Madrid and elevate your Madrid experience to new heights.

An Iconic Hotel in the Heart of Madrid

The Westin Palace, Madrid has received rave reviews from its guests, who have praised its beautiful and iconic setting in the heart of the city. Situated in a tree-lined area close to a stunning park, the hotel offers a convenient location that allows guests to easily explore the vibrant city of Madrid. One guest described the hotel as a 'hidden gem' due to its elegant and sophisticated atmosphere. The hotel's breakfast room, located under a magnificent stained glass dome, has been a highlight for many guests, who have been captivated by its beauty and charm.

Exquisite Luxury and Exceptional Service at The Westin Palace, Madrid

Step into a world of elegance and sophistication at The Westin Palace, Madrid. With an overall rating of 9.0, this iconic hotel has earned its reputation as one of the finest in the city. From the moment you enter the grand lobby, you'll be greeted by a warm and friendly staff, ready to cater to your every need. One of the highlights of The Westin Palace, Madrid is its exceptional staff performance, with a rating of 9.1. The dedicated team goes above and beyond to ensure that your stay is nothing short of perfect. Whether you need assistance with booking tickets for a show, recommendations for the best local restaurants, or simply a friendly chat, the staff is always ready to help with a smile. Not only does The Westin Palace, Madrid excel in service, but it also offers a wide range of facilities to enhance your stay. With a rating of 8.8 for facilities, you can expect nothing less than excellence. Take a dip in the luxurious indoor pool, unwind in the sauna, or work up a sweat in the state-of-the-art fitness center. Whatever your preference, the hotel has everything you need for a relaxing and rejuvenating stay.

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Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • French
  • Portuguese
  • Spanish
Accessibility
  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible concierge desk
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in all rooms
  • Adjustable height hand-held shower wand some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Flashing door knockers in all rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in some public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms! unavailable
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • Sauna
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Halal breakfast
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pets allowed
  • Pets allowed for free
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Hair dryer
  • Ironing facilities
  • Mini bar
  • Shower
  • Slippers
  • Toiletries

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
La Rotonda Restaurant
  • Cuisine: Mediterranean
  • Menu: Buffet

Location

Plaza de las Cortes 7, City Center, Madrid, Spain, 28014

Exceptional9.6

Location

Airports
  • Adolfo Suárez Madrid-Barajas Airport (MAD)
    14.2 km
  • Valladolid Airport (VLL)
    172.9 km
Public transportation
  • Bank of Spain
    460 m
  • Banco de Espana Metro Station
    480 m
Hospital or clinic
  • Farmacia - Calle León 13
    310 m
Shopping
  • Gran Vía
    900 m
Convenience store
  • Multitienda 24 horas 7X24 Convenience Store
    2.0 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Thyssen-Bornemisza Museum
    100 m
  • Prado Museum
    210 m
  • Museo Nac. Centro de Arte Reina Sofia
    800 m
  • Gran Vía
    900 m
  • Buen Retiro Park
    970 m
  • Plaza Mayor
    1.0 km
  • Mercado de San Miguel
    1.1 km
  • Royal Palace of Madrid
    1.6 km
  • Museo Sorolla
    2.2 km
  • Santiago Bernabéu Stadium
    4.2 km
Nearby landmarks
  • DUQUE DE MEDINACELI, CALLE, DEL,2
    30 m
  • CORTES, PLAZA, DE LAS,7
    30 m
  • Comunidad de Madrid Tourist Office
    40 m
  • Plus Ultra Building
    80 m
  • El Escudo de Toledo
    100 m
  • Fuente de Neptuno
    100 m
  • Thyssen-Bornemisza Museum
    100 m
  • Plaza de Neptuno
    120 m
  • SAN AGUSTIN, CALLE, DE,7
    120 m
  • Barrio de Las Letras
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 1-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0km
  • Travel time to airport (minutes)30
Extras
  • Daily Internet/Wi-Fi fee19 EUR
  • Breakfast charge (unless included in room price)45 EUR
The property
  • Year property opened1912
  • Number of floors6
  • Number of rooms 470
  • Most recent renovation2024
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee40 EUR

Property announcements

Due to renovation, you may experience our luxurious newly renovated rooms and suites where your bedroom experience remains undisturbed despite ongoing public area improvements.

Reviews of The Palace, a Luxury Collection Hotel, Madrid from real guests

Provided by verified guests of

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9.0

Exceptional

  • Location score 9.6 out of 10 and is a high score in Madrid
    Location9.6
  • Cleanliness score 9.4 out of 10 and is a high score in Madrid
    Cleanliness9.4
  • Room comfort and quality score 9.3 out of 10 and is a high score in Madrid
    Room comfort and quality9.3
  • Service score 9.2 out of 10 and is a high score in Madrid
    Service9.2
  • Facilities score 8.8 out of 10 and is a high score in Madrid
    Facilities8.8
  • Value for money score 8.5 out of 10 and is a high score in Madrid
    Value for money8.5
High score for Madrid

Rating

9+ Exceptional (17)
8-9 Excellent (3)
7-8 Very Good (6)
6-7 Good (0)
<6 Below Expectation (2)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 28 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    CHIZURU from Japan
    Family with teens
    Stayed 2 nights in March 2025

    “A hotel like a palace.”

    Located in front of the Prado Museum, this hotel offers excellent access and exudes sophisticated elegance. The attitude of the hotel staff is good, and the maids are friendly. However, the service at the restaurant is slow, and it takes a long time to be seated and to have orders taken! Is it the European time, perhaps?

    Reviewed March 08, 2025
    Auto-translated through generative A.I.
  2. 9.2
    Exceptional
    Ming from United States
    Couple
    Stayed 8 nights in November 2023

    “Very satisfied ”

    Excellent location, great food and great room service --- great staffs Only thing: pay attention to the shower falls into the floor -

    Reviewed December 07, 2023
  3. 10.0
    Exceptional
    NICOLAS from Indonesia
    Family with young children
    Deluxe Room, Guest Room, 2 Twin, Courtyard View
    Stayed 1 night in January 2025

    “GREAT STAFF”

    GREAT TEAMWORK FROM THE PORTER, THE RECEPTIONIST , AND IN ROOM DINING TEAM. APPLAUSE TO THE BEST HOTEL IN MADRID.

    Reviewed February 19, 2025
  4. 8.0
    Excellent
    Yopita from Indonesia
    Group
    Stayed 4 nights in October 2022

    “Premium location, small room”

    It was our first time in Madrid, and I traveled with my mother, who is in her late 60s. Location-wise, the hotel is perfect. It's very close to nearly most of what the city has to offer: parks, museums and tapas bars. However, these are premium locations. If you are looking for more touristy places like the Plaza Mayor, or Plaza de España, they are somewhere between 25-30 min walk. The hotel is also surrounded by fine-dining bars and restaurants, as well as Día supermarket. Taxi is easy to get and it's 7 minutes away from both Jardin Botanica and Prado Museum.

    Reviewed October 23, 2022
  5. 8.0
    Excellent
    Ankita from India
    Couple
    Deluxe Room, Guest room, 1 King, Courtyard view
    Stayed 1 night in January 2025

    “Good hotel but was under construction ”

    Great stay but could have been better

    Reviewed May 28, 2025
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