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8.5

Excellent
/10
(1,683 reviews)See what guests said
Housekeeping5
See map

8.6

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Griffith Park 12.5 km
Griffith Observatory 15.0 km
Hollywood Sign 15.6 km
Staples Center 16.5 km
Hollywood Walk Of Fame 17.9 km
Madame Tussauds Hollywood 19.1 km
Universal Studios Hollywood 19.5 km
La Brea Tar Pits and Museum 21.9 km
The Getty Center 31.7 km
Venice Beach 35.6 km
Nearby landmarks
Fuller Theological Seminary 160 m
City Hall Pasadena 270 m
Pasadena Museum of California Art 300 m
Pacific Asia Museum 320 m
Jackie Robinson Memorial 390 m
Pasadena Antique Mall 570 m
Pasadena Playhouse 590 m
Vroman's 620 m
Pasadena Symphony 660 m
Basecamp Fitness 670 m
The Westin Pasadena

"PROS: -Check-in and check-out were smooth."

Ann - February 15, 2021
Classic Double, Guest room, 2 Double The Westin Pasadena
Guestroom The Westin Pasadena
Lobby The Westin Pasadena
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The Westin Pasadena

191 North Los Robles, Pasadena, Los Angeles (CA), United States, 91101 - See map

Conveniently situated in the Pasadena part of Los Angeles (CA), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Universal Studios Hollywood. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Attention

This property is in high demand!

7 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information. "
  • Hot tub

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

  • Bar

Value for money8.1
Location rating8.6
Nearest airportEl Monte Airport (EMT)
Distance to airport12.3 km

Rooms available at The Westin Pasadena

Excellent
Room comfort & quality

8.8

Presidential Suite, 1 King, Sofa bed, City view, Corner room
...
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    Deluxe, Guest room, 2 Double
    ...
    • Shower
    • 1 double bed
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    Premium King, Guest room, 1 King, Balcony
    ...
    • Shower
    • 1 king bed
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    Executive King, Guest room, 1 King
    ...
    • Non-smoking
    • Shower
    • 1 king bed
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    Executive Banquette Room, Guest room, 1 King
    ...
    • Non-smoking
    • Shower
    • 1 king bed and 1 sofa bed
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    Executive Banquette Room
    ...
    • Room size: 38 m²/409 ft²
    • Shower
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    Classic Double, Guest room, 2 Double
    ...
    • Shower
    • 1 king bed
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    Deluxe, Guest room, 1 King
    ...
    • Non-smoking
    • Shower
    • 1 king bed
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    Superior, Guest room, 1 King
    ...
    • Shower
    • 1 king bed
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    Mountain View, Corner, 1 Bedroom Larger Suite, 1 King
    ...
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      Frequently asked questions

      What time is check-in and check-out at The Westin Pasadena?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to The Westin Pasadena?

      For those who wish to drive their own cars, The Westin Pasadena has a car park right on site for maximum convenience. Parking is available for a fee of 19 USD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Los Angeles (CA) with private transportation, the hotel can arrange car rental for you.

      Is breakfast offered at The Westin Pasadena?

      Start your mornings right, with the continental and buffet breakfast options offered at The Westin Pasadena. Adults can enjoy breakfast offered with an additional charge of 16 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What is the smoking policy at The Westin Pasadena?

      The Westin Pasadena does not permit smoking in any of its rooms or indoor areas.

      What is the closest airport to The Westin Pasadena?

      Travel by air is easy with El Monte Airport only 12.3 km away from The Westin Pasadena.

      What restaurants are nearby The Westin Pasadena?

      The Westin Pasadena’s neighborhood is Pasadena which includes popular restaurants such as Ventanas Restaurant & Bar, Coffee By The Books and Courthouse Cafeteria.

      What popular shopping places are close to The Westin Pasadena?

      The Westin Pasadena is located in Pasadena area which features shopping places such as Pasadena Antique Mall, Lula Mae and The Soap Kitchen.

      What are popular attractions near The Westin Pasadena?

      The Westin Pasadena’s location in the Pasadena neighborhood makes it close to famous attractions including City Hall Pasadena, Pasadena Museum of California Art and Pacific Asia Museum.

      What popular natural sightseeing spots are close to The Westin Pasadena?

      The Westin Pasadena’s nearby natural sights include Grace Hill, Macadamia and Poppy Peak located in the same Pasadena area.

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      Explore the neighborhood

      What people love about The Westin Pasadena

      • 8.4

        Excellent

        "PROS: -Check-in and check-out were smooth."

        Ann

        |

        February 15, 2021

      • 8.8

        Excellent

        "The hotel itself is perfect."

        I

        |

        January 6, 2020

      • 9.2

        Exceptional

        "The design, lay out and the smell so nice"

        Herfini

        |

        September 24, 2018

      Overall rating:

      8.5

      Excellent
      1,683 reviews
      Cleanliness
      8.8
      Facilities
      8.0
      Location
      8.6
      Read all reviews >
      More about The Westin Pasadena

      More about The Westin Pasadena

      The Westin Pasadena

      Wake up to a magical day and enjoy all that Los Angeles (CA) offers with a stay at The Westin Pasadena.
      The range of services provided by The Westin Pasadena ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides car hire services to help you find what you want in Los Angeles (CA). Parking is always available, provided by the hotel for their driving guests.
      While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
      In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
      Guestrooms at The Westin Pasadena are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator and a coffee or tea maker in some rooms.
      The Westin Pasadena also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


      Dining and things to do

      Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
      The Westin Pasadena lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage and hot tub. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
      For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


      Around the property

      Take some time to explore Los Angeles (CA). Learn about the city's art history with a day at Griffith Observatory located 15.0 km away, where you can see collections by famous artists. The most well-known nearby local attraction is Hollywood Walk Of Fame which is located just about 17.8 km away.

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      Amenities and facilities
      Very good
      Facilities

      8

      Most talked about facilities

      Housekeeping

      5 mentions

      Breakfast

      1 mention

      Internet

      1 mention

      Languages spoken

      • English
      • Spanish

      Accessibility

      • Access all room by interior corridor
      • Accessibility for some meeting spaces
      • Accessible entrance to some on-site swimming pool
      • Accessible registration desk
      • Accessible rooms have doors 32-inch wide opening
      • Accessible route to the registration desk
      • Accessible vanities in some rooms
      • Adjustable height hand-held shower wand some rooms
      • Alarm clock telephone ringers in all rooms
      • Audible alarms in all guest rooms and suites
      • Audible alarms in all public hallways
      • Bathtub grab bars in some rooms
      • Bathtub seat in some rooms
      • Close-caption TV
      • Deadbolts on all guest room and suites doors
      • Electronic room key
      • Elevator
      • Entirely Route to accessible guest rooms
      • Entrance to on-site business center
      • Entrance to on-site fitness center
      • Flashing door knockers in some rooms
      • Hearing accessible rooms some rooms
      • Lever handles on some guest room doors
      • Lowered electrical outlets in some rooms
      • Main entrance
      • Mobility accessibility in some rooms
      • Non-slip grab bars in some bathrooms
      • On-site accessible restaurants / lounges
      • On-site accessible self parking
      • Roll-in shower in some rooms
      • Room windows that open
      • Safety chains and/or latches on all guest doors
      • Self-closing doors on all guest rooms and suites
      • Self-operating lift to all hotel swimming pools
      • Toilet seat at wheelchair height -- some rooms
      • Transfer showers in some guest rooms
      • TTY/TTD compatibilty in some rooms
      • View ports in all guest room and suites doors
      • Visual alarms in all guest rooms and suites
      • Visual alarms in all public hallways

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Fitness center
      • Garden
      • Hot tub
      • Massage
      • Swimming pool [outdoor]
      • Ticket services
      • Tours

      Cleanliness and safety

      • Anti-viral cleaning products
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Coffee shop
      • Poolside bar
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Convenience store
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Facilities for disabled guests
      • Fireplace
      • Gift/souvenir shop
      • Heating in public area
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Shops
      • Smoke-free property
      • Smoking area
      • Terrace

      For the kids

      • Babysitting service
      • Family room

      Access

      • Check-in/out [express]
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]

      Getting around

      • Car park [charges apply]
      • Car park [on-site]
      • Car power charging station
      • Rental car
      • Shuttle service
      • Valet parking

      Available in all rooms

      • Air conditioning
      • Alarm clock
      • Bathrobes
      • Coffee/tea maker
      • Free bottled water
      • Hair dryer
      • In-room safe box
      • iPod docking station
      • Ironing facilities
      • Private bathroom
      • Refrigerator
      • Satellite/cable channels
      Food and dining
      Breakfast options
      • American
      • Buffet
      Restaurants on site

      Ventanas Restaurant & Bar

      • Cuisine: Local
      Location
      191 North Los Robles, Pasadena, Los Angeles (CA), United States, 91101
      Excellent
      Location

      8.6

      Airports

      • El Monte Airport (EMT)
        12.3 km
      • Bob Hope Airport (BUR)
        20.3 km

      Public transportation

      • Highland Park Tram Station
        6.3 km
      • Southwest Museum Metro Station
        8.3 km

      Hospital or clinic

      • Healthcare Partners Del Mar Office
        1.3 km

      Convenience store

      • On-site

      Cash withdrawal

      • ATM on-site
      What's nearby

      Popular landmarks

      • Griffith Park
        12.5 km
      • Griffith Observatory
        15.0 km
      • Hollywood Sign
        15.6 km
      • Staples Center
        16.5 km
      • Hollywood Walk Of Fame
        17.9 km
      • Madame Tussauds Hollywood
        19.1 km
      • Universal Studios Hollywood
        19.5 km
      • La Brea Tar Pits and Museum
        21.9 km
      • The Getty Center
        31.7 km
      • Venice Beach
        35.6 km

      Nearby landmarks

      • Fuller Theological Seminary
        160 m
      • City Hall Pasadena
        270 m
      • Pasadena Museum of California Art
        300 m
      • Pacific Asia Museum
        320 m
      • Jackie Robinson Memorial
        390 m
      • Pasadena Antique Mall
        570 m
      • Pasadena Playhouse
        590 m
      • Vroman's
        620 m
      • Pasadena Symphony
        660 m
      • Basecamp Fitness
        670 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Children 0-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • As of January 1, 2018, valet parking is available at USD 25 and self-parking is available at USD 15.
      • A cleaning fee of USD 50 is applicable for pets.
      • The property has implemented contactless check-in and check-out process. Daily disinfection will be performed at the premises. Hand sanitizers are prepared. The property staff are trained in safety protocols.
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until12:00

      Extras

      • Breakfast charge (unless included in room price)16 USD

      The property

      • Number of rooms 350

      Parking

      • Daily parking fee19 USD
      Property announcements

      Upon early departure, an Early Departure Charge of one night(s) room and tax applies.

      Upon early departure, an Early Departure Charge equal to one night's room rate plus tax applies.

      Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

      Reviews of The Westin Pasadena from real guests

      Provided by verified guests of Agoda
      8.2
      /
      10
      Cleanliness8.8
      Facilities8.0
      Location8.6
      Room comfort and quality8.8
      Service8.2
      Value for money8.1
      High score for Los Angeles (CA)
      Rating
      9+ Exceptional (13)
      8-9 Excellent (7)
      7-8 Very Good (8)
      6-7 Good (2)
      <6 Below Expectation (5)
      Time of the year
      Mar - May (7)
      Jun - Aug (10)
      Sep - Nov (10)
      Dec - Feb (8)
      All guests (65)
      All room types
      All languages

      Show reviews that mention 

      Showing 35 verified guest comments
      12
      9.3
      Exceptional
      Sangy from South Korea
      Solo traveler
      Stayed 1 night in June 2013

      Excellent hotel”

      Location, comfort, and price

      Overall, my stay in Westin Pasadena was a very comfortable one. The price was perfect for me. The location was great - very near restaurants and malls, 10 min walk, with shuttle service. Quiet area with friendly staff. Bathroom was large and clean. The major selling point for me, was their bed. I had the best sleep in their beds, which they made it extremely comfortable!

      Reviewed July 11, 2013

      See room deals

      9.3
      Exceptional
      Warren from United States
      Business traveler
      Stayed 5 nights in August 2013

      Great Centrally Located, Well Appointed Hotel”

      For me, location with comfortable, quiet rooms, high-speed internet access, and a friendly, responsive hotel staff were the main selling points.

      I really enjoyed the time at the Westin. I think I received excellent value for what I had to spend. The quality of all foods and services was very good to excellent. It was a great value, and when I am in Pasadena on business gain, I certainly will stay at this Westin.

      Reviewed August 16, 2013

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      8.7
      Excellent
      Matthew from Australia
      Business traveler
      Stayed 1 night in December 2012

      Great Premium Hotel in Pleasant Location”

      Large Rooms

      The Westin at Pasadena, like all Westin hotels, does not disappoint on any level. The rooms are great, bed very comfortable and dual head shower was awesome. In the morning went for a walk around the local area, and while it is not the centre of activity, it was a pleasant place.

      Reviewed December 17, 2012

      See room deals

      10.0
      Exceptional
      Luke from United States
      Couple
      Stayed 1 night in May 2017

      Perfect location in a great city”

      My wife and I love staying in Pasadena, as most of our favorite restaurants and bars in LA County are in old town. This hotel is about a 6 minute walk from the action - perfect for getting to all of your favorite places. The room was clean and the staff was friendly. Overall, we had a great stay.

      Reviewed May 30, 2017

      See room deals

      9.0
      Exceptional
      from China
      Couple
      Stayed 2 nights in November 2015

      comfort hotel at the north area of LA ”

      Comfort, better location

      location is at downtown of Pasadena north side of LA downtown, 15 miles to Universal city ,Hlywood ave and China town, 20 miles to LA downtown, and 29 miltes to Airport .room is clear, the bed ,quilts and pillows are too comfortable to get up. value for Money , hotel staffs are kindly and helpful .

      Reviewed December 02, 2015

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      9.2
      Exceptional
      Lawrence
      Group
      Stayed 8 nights in October 2017

      Exceptional”

      The hotel in the center of great Pasadena City and the quality of the hotel is excellent. Definitely worthy the price you will be paying.

      Reviewed November 06, 2017

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      8.8
      Excellent
      Kusumah from Indonesia
      Couple
      Stayed 1 night in September 2017

      Clean and spacious ”

      Recommended hotel to stay in pasadena. Love the hotel, love the room. Great stay.

      Reviewed September 23, 2017

      See room deals

      5.2
      Agnes from United States
      Couple
      Classic Double, Guest room, 2 Double
      Stayed 2 nights in June 2019

      Biggest disappointment in Pasadena”

      Rude staff, not so clean room. Heard every single noise from other rooms, including toilet flushing. The parking situation is a big rip of and very rude valet people, too. Honestly, we canceled our stay after just 2 nights because the entire experience was just so bad and not worth the money. The location of the hotel is excellent if you want to be in old town Pasadena, and the jacuzzi is nice on the 3rd level. Everything else is just low quality for its price. We found a 3 star hotel in Pasadena that gives us so much more value for its price and completely hassle free with very nice and helpful stuff. Westin just gave us a headache for 2 nights which was supposed to be part of our honeymoon that we never got back.

      Reviewed June 09, 2019

      See room deals

      8.4
      Excellent
      Ann from Philippines
      Couple
      Classic King, Guest room, 1 King
      Stayed 1 night in February 2021

      Friendly Staff, Dirty Toilet”

      PROS: -Check-in and check-out were smooth. FO was friendly and helpful -Room was big enough, and temperature is just right CONS: -They are letting the guests use the service elevator so it was slower and not really for guests -Toilet bowl was very dirty :( :( :( -No hotel slippers -No cotton buds

      Reviewed February 15, 2021

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      8.4
      Excellent
      Stephanus from Indonesia
      Family with teens
      Stayed 3 nights in December 2016

      Excellent”

      The hotel itself had an extremely cozy feel. The hotel room was comfortable, the lobby was nice, service was exceptional, and cleanliness was also maintained. Location was optimal as it was not far from city center. Overall, we had a nice stay.

      Reviewed April 01, 2017

      See room deals

      9.7
      Exceptional
      Kittipong from Thailand
      Family with teens
      Stayed 2 nights in October 2014

      relaxing hotel”

      spacious room, delicious restaurant, pleasant view

      we got the room on a higher floor that can see the mountains. the room is very spacious and clean. the breakfast at the hotel's restaurant is very delicious. Staffs are very helpful.

      Reviewed October 24, 2014

      See room deals

      9.2
      Exceptional
      Herfini from Indonesia
      Family with teens
      Stayed 2 nights in September 2018

      Proper upscale Hotel standard”

      All about this hotel reminds me to high end hotel in Asia. The design, lay out and the smell so nice

      Reviewed September 24, 2018

      See room deals

      8.8
      Excellent
      Georgia from United States
      Group
      Stayed 2 nights in February 2018

      Excellent”

      Pros: clean, quiet, friendly and helpful staff Cons: 2 elevators were down. It took 20 minutes to get from a room on the 9th floor to the lobby.

      Reviewed March 04, 2018

      See room deals

      8.8
      Excellent
      I from Taiwan
      Couple
      Classic Double, Guest room, 2 Double
      Stayed 1 night in January 2020

      good hotel as always”

      The hotel itself is perfect. But parking is an issue due to Pasadena's law. $15 overnight parking fee is annoying

      Reviewed January 06, 2020

      See room deals

      10.0
      Exceptional
      Joanne from United States
      Solo traveler
      Stayed 3 nights in June 2017

      Love this hotel”

      Fabulous staffs, great location and very clean rooms

      Reviewed December 28, 2017

      See room deals

      10.0
      Exceptional
      Shannon from United States
      Couple
      Stayed 1 night in September 2018

      Nice place to stay”

      The king size bed was a little hard and uncomfortable

      Reviewed September 11, 2018

      See room deals

      10.0
      Exceptional
      Rose from United States
      Solo traveler
      Stayed 2 nights in May 2017

      I am coming back”

      Local. Weekend get away

      Reviewed May 21, 2017

      See room deals

      9.2
      Exceptional
      waleed from United States
      Business traveler
      Stayed 2 nights in December 2016

      Excellent hotel”

      Very clean good staff Great room

      Reviewed December 05, 2016

      See room deals

      7.3
      Very good
      Ronald from United States
      Business traveler
      Stayed 1 night in August 2013

      Relaxing 4 Stars Hotel”

      Swimming Pool, Sauna Room and quick check in

      Excellent, and I will be back again to this hotel when I am down in LA.

      Reviewed August 21, 2013

      See room deals

      6.4
      Good
      Walter from United States
      Couple
      Classic King, Guest room, 1 King
      Stayed 5 nights in February 2020

      Good”

      There was no leisure chair in the room. Shower was extremely difficult to operate.

      Reviewed February 06, 2020

      See room deals

      12
      This is a popular property. Don't miss out!

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