Excellent hotel”

Overall, my stay in Westin Pasadena was a very comfortable one. The price was perfect for me. The location was great - very near restaurants and malls, 10 min walk, with shuttle service. Quiet area with friendly staff. Bathroom was large and clean. The major selling point for me, was their bed. I had the best sleep in their beds, which they made it extremely comfortable!

Great Centrally Located, Well Appointed Hotel”

I really enjoyed the time at the Westin. I think I received excellent value for what I had to spend. The quality of all foods and services was very good to excellent. It was a great value, and when I am in Pasadena on business gain, I certainly will stay at this Westin.

Great Premium Hotel in Pleasant Location”

The Westin at Pasadena, like all Westin hotels, does not disappoint on any level. The rooms are great, bed very comfortable and dual head shower was awesome. In the morning went for a walk around the local area, and while it is not the centre of activity, it was a pleasant place.

Perfect location in a great city”

My wife and I love staying in Pasadena, as most of our favorite restaurants and bars in LA County are in old town. This hotel is about a 6 minute walk from the action - perfect for getting to all of your favorite places. The room was clean and the staff was friendly. Overall, we had a great stay.

comfort hotel at the north area of LA ”

location is at downtown of Pasadena north side of LA downtown, 15 miles to Universal city ,Hlywood ave and China town, 20 miles to LA downtown, and 29 miltes to Airport .room is clear, the bed ,quilts and pillows are too comfortable to get up. value for Money , hotel staffs are kindly and helpful .

Exceptional”

The hotel in the center of great Pasadena City and the quality of the hotel is excellent. Definitely worthy the price you will be paying.

Clean and spacious ”

Recommended hotel to stay in pasadena. Love the hotel, love the room. Great stay.

Biggest disappointment in Pasadena”

Rude staff, not so clean room. Heard every single noise from other rooms, including toilet flushing. The parking situation is a big rip of and very rude valet people, too. Honestly, we canceled our stay after just 2 nights because the entire experience was just so bad and not worth the money. The location of the hotel is excellent if you want to be in old town Pasadena, and the jacuzzi is nice on the 3rd level. Everything else is just low quality for its price. We found a 3 star hotel in Pasadena that gives us so much more value for its price and completely hassle free with very nice and helpful stuff. Westin just gave us a headache for 2 nights which was supposed to be part of our honeymoon that we never got back.

Friendly Staff, Dirty Toilet”

PROS: -Check-in and check-out were smooth. FO was friendly and helpful -Room was big enough, and temperature is just right CONS: -They are letting the guests use the service elevator so it was slower and not really for guests -Toilet bowl was very dirty :( :( :( -No hotel slippers -No cotton buds

Excellent”

The hotel itself had an extremely cozy feel. The hotel room was comfortable, the lobby was nice, service was exceptional, and cleanliness was also maintained. Location was optimal as it was not far from city center. Overall, we had a nice stay.

relaxing hotel”

we got the room on a higher floor that can see the mountains. the room is very spacious and clean. the breakfast at the hotel's restaurant is very delicious. Staffs are very helpful.

Proper upscale Hotel standard”

All about this hotel reminds me to high end hotel in Asia. The design, lay out and the smell so nice

Excellent”

Pros: clean, quiet, friendly and helpful staff Cons: 2 elevators were down. It took 20 minutes to get from a room on the 9th floor to the lobby.

good hotel as always”

The hotel itself is perfect. But parking is an issue due to Pasadena's law. $15 overnight parking fee is annoying

Love this hotel”

Fabulous staffs, great location and very clean rooms

Nice place to stay”

The king size bed was a little hard and uncomfortable

I am coming back”

Local. Weekend get away

Excellent hotel”

Very clean good staff Great room

Relaxing 4 Stars Hotel”

Excellent, and I will be back again to this hotel when I am down in LA.

Good”

There was no leisure chair in the room. Shower was extremely difficult to operate.