The Westin Resort Guam
See the best of Guam with a stay at The Westin Resort Guam, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Go beyond the touristy and get deeper into the offerings of Guam with a stay at The Westin Resort Guam, located merely 1.9 km from Two Lovers Point.
The Westin Resort Guam offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Guam.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at The Westin Resort Guam guarantee a comfortable stay for all travelers. Some rooms at The Westin Resort Guam are equipped with air conditioning for your convenience. Some rooms at The Westin Resort Guam include special design features like a balcony or terrace. In-room entertainment such as television, is provided for guests in select rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Westin Resort Guam. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
The Westin Resort Guam offers unique recreational opportunities for all guests. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like snorkeling, non-motorized water sports and diving. If you like water sports, you'll appreciate the convenience of watersports equipment rentals and canoes provided by The Westin Resort Guam.
Have some easy fun without traveling far, while playing hiking trails at The Westin Resort Guam. Have fun with your friends or family, or even meet new people at the library, games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Around the property
Take advantage of the opportunity to explore Guam while in the city. Keep your vacation simple, with a visit to Tumon Beach just 330 m away, where the ocean breeze makes you instantly feel relaxed. The best way to remember your time in Guam is with a nice gift at Guam Premier Outlets located about 4.0 km away.
The trainee at the reception is just too bad”
This would be the first time I rated the Westin hotel service so low given I had very bad experience here in GUAM. The trainee at the reception was checking my reservation for over 10 minutes, we were standing there, and then she referred me to the VIP counter where I am the JW member and deserved the service. She didn’t tell the staff my reservation and the second staff spent another 10 minutes checking my room again. I spent over 20 minutes doing check-in. I don’t know why this happened but I don’t think this is JW or Westin standard. The rest is all good, except the reception service.
See room deals
Great location, courteous and friendly staff.”
Very convenient location for the Tumon shuttle tram service whhich will get you around Guam, as the bus stop is right in front of the hotel. There is also a free Shuttle bus service that will take u to the hotel from the Galleria duty free shop that runs every 10 minutes. only disappointment: wifi is not free in the room.
See room deals
Great location”
Hotel is a bit old and sorry, but staff are great. The bathroom wasn't flushing properly but they got it fixed quickly. A bit overpriced but it's the same all over Guam especially Tumon area. Great beach though and had a good afternoon nap on white sands right in front of the hotel.
See room deals
hotel with great private beach and close to shops”
The check in was smooth and fast, the room was clean with an amazing view. we stayed at the royal beach club level, our breakfast area was not crowded however with not a lot of selection. the perks of being at the royal beach club level includes free transportation (we had not used), cabana at beach only available to royal beach club members. location of the hotel is excellent, however it is not as convinent as the outrigger, since it is connected to the shoppping area. it was a less than 5 mins walk to DFS and other shoppings and food. The shops closes at 11 pm in guam, and theres not much to do at night, so its best to stay near the shopping area. There is a hut for beach gears rental on the westin beach area, the prices are reasonable. overall, it is an pretty good hotel, with a breath taking view of the guam ocean.
See room deals
Staycation”
If you are looking for a weekend get away, this is the place to go. The Westin is just right above the center of Tumon and everything is within walking distance. The room was great and clean and had an ocean view with a view of the mountain in the back.
See room deals
Tumon bay best is the sea!”
the westin resort Guam is more a 4 stars hotel than a 5 stars. Food is over priced. Best is to go for the buffet (they have 2 buffets). Rooms are ok. The hotel has an excellent location and an excellent access to the beach with all facilities. Staff is really helpful. The Manager on Duty was outstanding.
See room deals
Good location good location good location ”
We are traveling in a big group of 3 generations and aimed to spend lots of time at sea, Weston's direct access to beach allows us to have intermittent rests during the day. Part of the swimming pool remains in shade gives good shelter during hours of strong sun. Very calm waters vs nearby Nikko, which I think is important for snorkelling. Beach operator at Westin knows the site well and their friendly staff know exactly where to take us to find sea animals in a non disruptive manner which is important too! Convenience store, fast food & good quality eateries outside Westin within 15 mins walk a big plus, which means we don't have to rent a car for our entire trip, but only on days we need to venture farther south.
See room deals
Mostly OK, but...”
I stayed at the hotel for five nights with my family. It was mostly good, but there was still room for improvement. First off, the toilet seat cover was broken on the first day. I called the service desk and the repairman came quickly to fix it. However, I felt if the staff had checked the room condition more thoroughly, they would have found the problem beforehand and fixed it so that a guest like me won't be bothered to ask for repair. Secondly, the cleaning staff didn't seem to clean the floor while I stayed. I left some piece of plastic wrapping on the floor (not on purpose, but I found it right before I headed for the beach and expected it would be gone after the cleaning staff make up the room). When I came back, obviouly they have made up my room but the plastic wrapping was still on the floor. Since it is a five-star hotel, I expected more thorough cleaning. Lastly, I have read positive comments about their breakfast buffet, but it was below my expectations. The "hot" water was lukewarm, waffles tasted like they have been cooked many hours ago, and the waiting staff didn't smile much in general. If they think their competitors are not only other hotels in Guam but also hotels in similar destinations (like those in southeast Asia), I think the staff should be more hospitable and smiling. Their unsmiling faces were such a striking contrast to the servers I saw in Phuket last year. Overall, my kids liked the sea there so I would probably visit Guam again. And I would probably stay at Westin because of its location. It's close enough to major restaurants and other shopping places but their beach is kind of separated from other resorts, so I noticed it was less crowded. However, I hope I won't experience similar problems next time.
See room deals
good hotel facing the ocean”
The hotel is located on the Tumon Bay and it is just a few minutes walk away from restaurants etc and so convenient to hang out any time. Air conditioner is a bit noisy but still ok.
See room deals
Great location, best beaches ”
The private beach is so great! The restaurant is the best in Guam, but need the reservation as it's always fully booked. We will choose the same hotel next time.
See room deals
very good”
Great value for money room. Even after it is selected. The hotel is very good in the Guam.
See room deals
First time in Guam”
Westin is a very reputable hotel group and genuinely lives up to it name. Aside from the one in Macau, this was our second time staying in a Westin. We have made the right choice.
See room deals
Great location...”
Good location, quiet surroundings, good beach... I enjoyed the snorkeling on the beach right in the back of the hotel, and enjoyed eating meals near the hotel... The location is good that it's not too far from restaurants and stores, and that it's not too close to the busiest area of people and cars... The beds at the hotel were comfortable... The view from the room was okay, could see the ocean partially and sunset from the room.
See room deals
great service”
nice hotel with great location. Staff are very friendly and helpful. Love the rooms we stayed during our anniversary and thanks for the sweet card sent to our room :)
See room deals
Great location and good beach side ”
Was happy to stay at Westin. One thing I was disappointed was the breakfast buffet. Totally wasted of money. They should care about the quality of food they served.
See room deals
good location, old hotel facility”
the beach in front of the hotel is great, almost private. water is so clean and shallow. hotel is old, should be more than 10 years. room size is ok. we lived in the royal club rooms and have the free bar, which is nice.
See room deals
Great location ”
The hotel was conveniently located within walking distance to restaurants and shops. DFS was a 5 min walk from the hotel which was awesome. The beach also felt more private and was not as crowded as the other side. We booked at the Royal Beach club floor so the rooms were spacious and the beds were amazingly comfy. Although its convenient to have breakfast and cocktails in the lounge, I think the service can be improved. During meal time, they always run out of utensils or at times there is a need to replenish the drinks or food but its quite difficult to ask for assistance since there would normally be only 1 person by the reception who is always busy assisting other guests. But when its time to take the food out, all of a sudden you see 2-3 staff in full force wasting no time to take away the buffet set up! Although the staff are generally friendly, I just don't understand why there is a lack of personnel during peak hours.
See room deals
it was wonderful”
we're fun with Westin as a family costomer!!
See room deals
very relaxing”
you get what you pay for in this hotel. the staff are very friendly, food is exquisite, and view is spectacular!
See room deals
Great for solo or couple or family”
Really great hotel and great staff location is amazing and you never really have to leave the hotel pool, beach, dinners!!!! Ask for the newest and best Manager Mr. Arnell Galendez...... he is a great guy!
See room deals