Excellent 8.2
Based on 209 reviews

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About this property

Description

You get what you pay for with The Westin Resort Guam, and every aspect of the hotel is first class. From the impressive architecture of the grand lobby and reception area to the rooms, restaurants, and public areas, this property is gleaming. The location straddles the beach and town center so there is perfect amusement in all directions depending upon your mood. Impeccable and elegant spacious rooms and suites have serene ocean views and aim to provide ultimate comfort with many modern amenities. Guests are spoiled for choice with plentiful activities and facilities including two landscaped pools, a range of beach water sports, and golf trips.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Canoeing
  • Fitness center
  • Hot tub
  • Massage(s)
  • Snorkeling
  • Spa
  • Swimming pool [outdoor]
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Convenience store
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Filipino
  • Japanese
  • Korean
  • Russian
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 27.50 USD
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1km
Distance to Airport: 4km
Internet Usage Fee: 15 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 21
Number of Restaurants: 4
Number of Rooms : 432
Parking Fee (per day): 0 USD
Room Voltage: 210
Time to Airport (Minutes): 15
Year Hotel Built: 1997
Year Hotel Last Renovated: 2006
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Recent customer comments

Filter by traveler type
Excellent



based on 209 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.2
  • Value for money 7.5
  • Food/Dining 7.2
Sort by

Angelie from Philippines
Family with older children
Ocean View Queen Bed
Stayed 3 nights in August 2016
By the beach
Tranquility at its finest! Huge rooms and amazing beach view. Could've nig ask for a more relaxing getaway with the family.
Reviewed September 22, 2016

Kwok from China
Couple
Superior Partial Ocean View
Stayed 2 nights in September 2016
Good
good service
Reviewed September 22, 2016

Hui from Singapore
Couple
Standard Double or Twin Room with Ocean View
Stayed 4 nights in September 2016
Location is fine,room is ok n staffs were helpful n friendly.
Hotel is kind of near to many places,however to get to t-Gallery, is still a short walk of abt.7mins n would be better if there's free shuttle bus.
Reviewed September 16, 2016

LU from Taiwan
Group
Deluxe Room
Stayed 2 nights in August 2016
Great location, best beaches
The private beach is so great! The restaurant is the best in Guam, but need the reservation as it's always fully booked. We will choose the same hotel next time.
Reviewed August 14, 2016

HYEONJU from South Korea
Couple
Club Double or Twin Room with Club Lounge Access - Partial Ocean View
Stayed 2 nights in August 2016
The Manager had the worst attitude.
I was really dissapointed when the front desk manager made mistakes two times. After I check in, i received a hotel room key. When i entered a room, there were 2 people in the room!! One of them was only wearing his underwear. I was shocked. After that i went to the front desk. And i received another room key. The manager just gave me a card. At that time she didn't say sorry to me. I kept my temper and i moved to a new room. Then, i tried to enter the room. But i couldn't. Because they didn't enrolled the card key. So i went to the front desk again. It was the worst experience of my life.
Reviewed August 10, 2016

Hyerim from South Korea
Family with young children
Deluxe Room
Stayed 2 nights in July 2016
Great location with private beach
bad breakfast buffet
Reviewed August 02, 2016

Hyerim from South Korea
Family with young children
Deluxe Room
Stayed one night in July 2016
Great location and good beach side
Was happy to stay at Westin. One thing I was disappointed was the breakfast buffet. Totally wasted of money. They should care about the quality of food they served.
Reviewed August 02, 2016

peter from Australia
Group
Ocean View Queen Bed
Stayed 2 nights in July 2016
Construction site
Noise pollution
Reviewed July 12, 2016

Marion from Philippines
Couple
Ocean View Queen Bed
Stayed 2 nights in March 2016
Additional Regular booking still no bfast
Is it because ive booked with agoda that when i decide to have an early check in and agreed on a full day rate still the unfriendly staff didnt give a free bfast. To think i paid almost the same with early check in and a two nights rate😳
Reviewed May 30, 2016

gayoung from South Korea
Couple
Superior Partial Ocean View
Stayed 5 nights in May 2016
good
goood~
Reviewed May 23, 2016



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