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Ballroom, The Westin St. Francis San Francisco on Union Square in San Francisco (CA)
Standard, The Westin St. Francis San Francisco on Union Square in San Francisco (CA)
View, The Westin St. Francis San Francisco on Union Square in San Francisco (CA)
Lobby, The Westin St. Francis San Francisco on Union Square in San Francisco (CA)
Lobby, The Westin St. Francis San Francisco on Union Square in San Francisco (CA)
Interior view, The Westin St. Francis San Francisco on Union Square in San Francisco (CA)
Fitness center, The Westin St. Francis San Francisco on Union Square in San Francisco (CA)

Removed from saved list

8.4

Excellent

4,337 reviews

4,337 reviews

Housekeeping13
Shops5
View4
See map
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Tix Bay Area
40 m
Pearl & Jade Empire
40 m
Saks Fifth Avenue
50 m
Theater District San Francisco
50 m
Glamour Girl Shopping Tours
60 m
Popular landmarks
Chinatown
770 m
Ferry Building Marketplace
1.6 km
Lombard Street
1.8 km
Oracle Park
1.9 km
Pier 39
2.3 km
Closest landmarks
Clock Bar
10 m
Christopher Clark Fine Art
110 m
August Hall
110 m
parking
120 m
Starlight Room
130 m
2022

The Westin St. Francis San Francisco on Union Square

335 Powell Street , San Francisco Downtown, San Francisco (CA), United States, 94102 - See map

Strategically situated in San Francisco Downtown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Alcatraz Island. This 4.5-star property features fitness center to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Located in heart of San Francisco (CA)

Check-in [24-hour]

400 meters to public transportation

Inside city center

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Check-in/out [express]

Luggage storage

Cash withdrawal

This property is in high demand!

4 travelers have booked today.

Value for money7.7
Distance to city center0 Miles
Location rating9.5
Nearest airportSan Francisco International Airport (SFO)
Distance to airport18.7 km

Rooms available at The Westin St. Francis San Francisco on Union Square

Very good
Room comfort & quality

8

Grand Deluxe, Guest room, 1 King, Union Square view
...
  • Room size: 33 m²/355 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Parkview Suite, 1 Bedroom Larger Suite, Landmark
...
  • Room size: 58 m²/624 ft²
  • Park view
  • 1 king bed and 1 double bed
Enter dates to see prices
Grand Deluxe, Guest room, 2 Double, Union Square view
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Grand Deluxe, Guest room, 1 King, City view, Tower
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Classic Suite, 1 Bedroom Executive Suite, 1 King, Landmark
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Grand Deluxe, Guest room, 2 Double, City view, Tower
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Junior Suite, 1 King, Coit Tower view, Bay view, Tower
...
  • Room size: 42 m²/452 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Deluxe, Guest room, 1 King, City view, Landmark
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Traditional, Guest room, 2 Double, Limited view, Landmark
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Deluxe, Guest room, 1 King, Limited view, Tower
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What types of facilities are offered for kids at The Westin St. Francis San Francisco on Union Square?

The Westin St. Francis San Francisco on Union Square includes a large coverage of accessible facilities for guests who require additional assistance such as View ports in some guest room and suites doors, Lowered electrical outlets in some rooms, Non-slip grab bars in some bathrooms, Accessible route to the registration desk, and Self-closing doors on all guest rooms and suites for greater convenience throughout your stay at this property. This property has a total of 35 accessible facilities to assure guests remain comfortable throughout their stay. Please contact the property for more information on how they can further assist your needs to better accommodate you.

What precautions does The Westin St. Francis San Francisco on Union Square take in terms of hygiene, safety, and cleanliness?

The Westin St. Francis San Francisco on Union Square fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with temperature check for guests and staff, first aid kit, and staff trained in safety protocol for increased safety precautions and hygiene protocols.

What is the average travel time to the closest airport from The Westin St. Francis San Francisco on Union Square?

The average travel time to get from The Westin St. Francis San Francisco on Union Square to the airport is 45 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What attractions are close by The Westin St. Francis San Francisco on Union Square that are in walking range?

While residing at The Westin St. Francis San Francisco on Union Square, begin your trip by checking out the nearest points of interest that are within walking distance to the property which include Christopher Clark Fine Art, August Hall, and Starlight Room.

What are the property's policies for children's bedding at The Westin St. Francis San Francisco on Union Square?

The Westin St. Francis San Francisco on Union Square's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Is The Westin St. Francis San Francisco on Union Square pet-friendly?

The Westin St. Francis San Francisco on Union Square allows pets onto this property including dogs which comes with additional fee applied. Moreover, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

What is The Westin St. Francis San Francisco on Union Square pet policy?

The Westin St. Francis San Francisco on Union Square's additional pet policy indicates that the weight/size limit is 40 lbs and the number of pets allowed per room is 1. Please contact the property for more information regarding pet policy.

When was The Westin St. Francis San Francisco on Union Square built?

The Westin St. Francis San Francisco on Union Square was built in 1904.

In which languages can The Westin St. Francis San Francisco on Union Square's personnel communicate?

The Westin St. Francis San Francisco on Union Square can speak a total of 8 languages and supports popular languages such as English, Spanish, and Mandarin Chinese for international vacationers, ensuring all travelers are well accommodated with all their needs in their desired choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do past guests love most about The Westin St. Francis San Francisco on Union Square?

Past visitors that stayed at The Westin St. Francis San Francisco on Union Square have given this property a rating of 9.448 for its outstanding location as the main highlight for their stay.

What is the typical rating that verified Families with older children have given to The Westin St. Francis San Francisco on Union Square?

Verified families with older children that have stayed at this property have given The Westin St. Francis San Francisco on Union Square an average rating of 8.2. You can look into more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at The Westin St. Francis San Francisco on Union Square?

Wake up to a fantastic buffet and continental breakfast at The Westin St. Francis San Francisco on Union Square. Guest visitors can enjoy breakfast offered with an additional charge of 44 USD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.

What people love about The Westin St. Francis San Francisco on Union Square

  • 10

    Exceptional
    Cleanliness

    "The location is fantastic and the hotel is clean"

    Andreas

    |

    October 15, 2022

  • 8.8

    Excellent
    Cleanliness

    "The room was clean and rather specious."

    Markus

    |

    August 3, 2022

  • 10

    Exceptional
    Location

    "Excellent location"

    Cecilia

    |

    January 4, 2023

Overall rating:

8.4

Excellent
4,337 reviews
Cleanliness
8.4
Facilities
7.9
Location
9.5
Read all reviews >
What travelers say they love:
The Counter staff is nice, Have free water
KENYI from Taiwan
Group
More about The Westin St. Francis San Francisco on Union Square

More about The Westin St. Francis San Francisco on Union Square

Experience Unmatched Comfort and Convenience at The Westin St. Francis San Francisco on Union Square

The Westin St. Francis San Francisco on Union Square is a luxurious 4.5-star hotel situated in the heart of San Francisco (CA), United States. This hotel offers an array of top-notch facilities to ensure a comfortable and memorable stay for its guests. From laundry service, safety deposit boxes, and tours to valet parking, fitness center, and Wi-Fi in public areas, this hotel has it all. Guests can also avail themselves of car park, dry cleaning, express check-in/check-out, luggage storage, shared kitchen, shared lounge/TV area, daily housekeeping, taxi service, and ticket service. The hotel serves a delicious breakfast buffet and continental breakfast, and there is also an onsite car park with charges applied. Fitness enthusiasts can take advantage of the 24-hour fitness center to stay on top of their fitness routine while on vacation. With these exceptional facilities, The Westin St. Francis San Francisco on Union Square is the perfect choice for a luxurious and comfortable stay in San Francisco.

Luxurious Room Types at The Westin St. Francis San Francisco on Union Square

The Westin St. Francis San Francisco on Union Square offers a wide range of luxurious and comfortable room types to suit every traveler's needs. Choose from the Bayview Suite, Bridgeview Suite, Cityview Suite, Classic Suite, Golden Gate Suite, Junior Suite, Pacific Suite, Parkview Suite, State Suite, Traditional Guest room, and Windsor Suite. Each room type is uniquely designed and offers a different view of the city, including bay views, city views, Coit Tower views, and Union Square views. Whether you're traveling for business or leisure, The Westin St. Francis San Francisco on Union Square has a room type that's perfect for you.

Explore San Francisco's Iconic Landmarks and Attractions

The Westin St. Francis San Francisco on Union Square is surrounded by some of San Francisco's most iconic landmarks and attractions. Take a stroll down Lombard Street, known as the 'crookedest street in the world,' or explore the vibrant culture and cuisine of Chinatown. Learn about the history of San Francisco's famous cable cars at the Cable Car Museum, or shop 'til you drop at Union Square. Indulge your sweet tooth at the Museum of Ice Cream, or immerse yourself in Asian art and culture at the Asian Art Museum. For a spiritual experience, visit the stunning Grace Cathedral, or admire the grandeur of San Francisco City Hall. And don't miss the Powell and Market Cable Car Turnaround, where you can watch the iconic cable cars turn around and head back up the hill. With so much to see and do just steps from the hotel, you'll never run out of things to explore in San Francisco.

Exceptional Staff and Location

The Westin St. Francis San Francisco on Union Square is a beautiful hotel with nice rooms and good service. However, what sets it apart is the exceptional staff and prime location. Guests rave about the friendly and accommodating staff who go above and beyond to make their stay comfortable. The location is also a major highlight, with easy access to a variety of restaurants and delicious pastries and bread. The hotel is very clean and offers great amenities. Guests love the safe surrounding areas and appreciate the overall experience provided by the best staff.

Experience Unmatched Comfort and Service at The Westin St. Francis San Francisco on Union Square

The Westin St. Francis San Francisco on Union Square has garnered an impressive overall rating of 8.4 on Agoda, with its location receiving a near-perfect score of 9.5. Guests have praised the hotel's exceptional cleanliness, comfortable rooms, and attentive staff performance. The hotel also boasts excellent facilities, including a fitness center and a business center, which have received a rating of 7.9. While the food and dining options have received a slightly lower score of 7.3, guests have raved about the hotel's prime location and the convenience of having Union Square just steps away. Despite the slightly lower rating for value at 7.7, guests have still expressed their satisfaction with the overall experience at The Westin St. Francis San Francisco on Union Square. Book your stay today and experience the unmatched comfort and service of this iconic San Francisco hotel.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Housekeeping

8 mentions

Internet

3 mentions

View

3 mentions

Breakfast

2 mentions

Languages spoken
  • English
  • Bulgarian
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • German
  • Japanese
  • Polish
  • Spanish
Accessibility
  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Hearing accessible rooms some rooms
  • Lever handles on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in some guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Breakfast [buffet]
  • Breakfast [continental]
  • Kitchen
  • Restaurants
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets allowed for free
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Microwave
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
The Oak Room Restaurant & Lounge
  • Cuisine: American
  • Menu: Buffet
Caruso's
  • Cuisine: American
  • Menu: Buffet

Location

335 Powell Street , San Francisco Downtown, San Francisco (CA), United States, 94102
Exceptional
Location

9.5

Airports
  • San Francisco International Airport (SFO)
    18.7 km
  • Oakland International Airport (OAK)
    19.1 km
Public transportation
  • Powell Street Subway Station
    400 m
  • Historic Streetcars
    490 m
Hospital or clinic
  • Downtown Medical
    200 m
Shopping
  • Ghirardelli Square
    2.4 km
Convenience store
  • 7 Eleven
    120 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Chinatown
    770 m
  • Ferry Building Marketplace
    1.6 km
  • Lombard Street
    1.8 km
  • Oracle Park
    1.9 km
  • Pier 39
    2.3 km
  • Fisherman's Wharf
    2.4 km
  • Alcatraz Island
    4.5 km
  • Twin Peaks
    5.0 km
  • Golden Gate Park
    5.1 km
  • Golden Gate Bridge
    7.1 km
Nearby landmarks
  • Clock Bar
    10 m
  • Tix Bay Area
    40 m
  • Pearl & Jade Empire
    40 m
  • Saks Fifth Avenue
    50 m
  • Theater District San Francisco
    50 m
  • Glamour Girl Shopping Tours
    60 m
  • San Francisco Playhouse
    80 m
  • Gallery 444
    80 m
  • Shop and the City Tour
    80 m
  • Union Square
    100 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • All rooms can accommodate a crib, cribs are available on request
  • In the event of an early departure, the property may charge you one night’s room and tax.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Distance from city center0 Miles
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)44 USD
  • Daily Internet/Wi-Fi fee14.95 USD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors32
  • Number of restaurants1
  • Number of rooms 1195
  • Year property opened1904
  • Most recent renovation2014
Parking
  • Daily parking fee75 USD

Property announcements

Upon early departure, an Early Departure Charge equal to one night's room rate plus tax applies.

In the event of an early departure, the property may charge you one night’s room and tax.

Our Daily Destination Fee includes these thoughtful upgrades designed to enhance your stay in San Francisco: $25 Daily Food and Beverage Credit and High-Speed Internet, 2HR Bike Rentals per Stay, 2 Cable Car Tickets per Stay, Wine Tasting Flight for 2 per Stay

Reviews of The Westin St. Francis San Francisco on Union Square from real guests

Provided by verified guests of Agoda
8.2
Cleanliness8.4
Facilities7.9
Location9.5
Room comfort and quality8.0
Service8.3
Value for money7.7
High score for San Francisco (CA)
Rating
9+ Exceptional (56)
8-9 Excellent (47)
7-8 Very Good (36)
6-7 Good (11)
<6 Below Expectation (21)
Time of the year
Mar - May (52)
Jun - Aug (50)
Sep - Nov (29)
Dec - Feb (40)

Show reviews that mention 

Showing 171 verified guest comments
12345
10.0
Exceptional
Analyn from Philippines
Family with young children
Deluxe, Guest room, 2 Double, Limited view
Stayed 6 nights in July 2022

Westin hotel”

The place is very accessible in all the location I want to go. Shops are just across and all over the place. Will definitely enjoy the rest of my stay here. Accomodating staff as well.

Reviewed July 27, 2022

See room deals

10.0
Exceptional
Andreas from Indonesia
Couple
Deluxe, Guest room, 1 King, City view, Landmark
Stayed 1 night in September 2022

Best hotel”

The location is fantastic and the hotel is clean

Reviewed October 15, 2022

See room deals

10.0
Exceptional
Frances from Canada
Couple
Traditional, Guest room, 1 Queen, No view, Landmark
Stayed 8 nights in September 2021

Amazing”

We arrived last night but first impression was it exceeded my expectations. Staff were extremely friendly, good size room and location is the best. The shortest walk from Bart Powell St location.

Reviewed September 19, 2021

See room deals

9.6
Exceptional
Holly from United States
Family with teens
Deluxe, Guest room, 2 Double, Limited view
Stayed 3 nights in December 2021

Nice Rooms and Location”

Parking is $80/night which is ridiculous. They don't provide hair conditioner, just shampoo. Nice soap. The cleaning crew took out all of our drinking glasses one evening, and didn't replace them. Yet, they left two dirty wine glasses outside of our room for at least 4 days. They were there when we arrived!

Reviewed January 04, 2022

See room deals

10.0
Exceptional
Veronica from United States
Group
Traditional, Guest room, 1 Queen, No view, Landmark
Stayed 1 night in August 2021

Great location!”

This is a historic hotel (old) but it feels classy. Nice room but small. Comfy bed. Very clean.

Reviewed August 21, 2021

See room deals

10.0
Exceptional
Sarah from United States
Family with teens
Deluxe, Guest room, 2 Double, Limited view
Stayed 3 nights in September 2021

Friendly and responsive”

The staff was so friendly and accommodating during our 4-day stay. We really appreciated their attention. We will be back!

Reviewed September 12, 2021

See room deals

10.0
Exceptional
Anna from Philippines
Couple
Deluxe, Guest room, 1 King, Limited view, Tower
Stayed 4 nights in April 2022

Good Location”

Central location near everything. Old hotel but well maintained.

Reviewed July 25, 2022

See room deals

10.0
Exceptional
karthik from Singapore
Group
Deluxe, Guest room, 2 Double, Limited view
Stayed 2 nights in January 2022

Best location”

No regrets, best hotel u can stay in SF!

Reviewed February 01, 2022

See room deals

9.2
Exceptional
Roschelle from Philippines
Family with teens
Grand Deluxe, Guest room, 2 Double, Union Square view
Stayed 1 night in April 2022

Comfortable Stay”

Our Room were spacious, fits 4 pax comfortably. Clean, no strong scent. Had A grand window view of the square. Staff were very nice.

Reviewed July 28, 2022

See room deals

10.0
Exceptional
Cecilia from Singapore
Couple
Traditional, Guest room, 1 King, Limited view, Landmark
Stayed 4 nights in October 2022

Exceptional”

Excellent location

Reviewed January 04, 2023

See room deals

8.8
Excellent
Molly from Singapore
Couple
Traditional, Guest room, 1 Queen, No view, Landmark
Stayed 4 nights in November 2021

Enjoyable stay at Westin St Francis”

No fuss for checkin as it was good. Love the location & the safe surrounding areas. Love that transportations were easy & shoppings are within walking distance especially to Macy’s which is across the street and also to Market Street which is 15 mins walk away. Room is clean n amenities are good. I would recommend my friends n family to stay here if ever they’re in SFO. Thank you. Molly Chittick (S’pore 🇸🇬) 04/11/21-08/11/21

Reviewed November 15, 2021

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8.4
Excellent
desi from Indonesia
Business traveler
Traditional, Guest room, 1 Queen, No view, Landmark
Stayed 2 nights in June 2022

Great location, not up to standard service of star hotel”

I was staying 2 night, adding one night (three nights booked through agoda) and adding 7 nights, just because I do not like the hassle of changing hotel. One of the staffs, Mr. Fazal was certainly rude and was not very helpful when I need to extend my staying using agoda booking and seemed undermine this reservation, thus my booking direct at Marriot Bonvoy for the next 7 days so that I could be helped properly to continue my stay. I love agoda. It has been great so far. But, it does not seemed to be welcome, the 3rd party ,booking at Westin, St. Francis, Union Squre, or maybe only that particular staff who certainly needs more training. It does not have room service all day, only breakfast. The complimentary bottled water needs to be requested every day. But the towel and bed sheet are very clean and comfy. Location is great! Just the service is not up to star standard.

Reviewed June 26, 2022

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9.2
Exceptional
Allahyar from Canada
Solo traveler
Grand Deluxe, Guest room, 1 King, Union Square view
Stayed 3 nights in October 2022

3 night saty with union sq view ”

Fantastic room and views Great and very helpful at the front desk

Reviewed October 10, 2022

See room deals

9.6
Exceptional
Nyree from United States
Business traveler
Deluxe, Guest room, 2 Double, Limited view
Stayed 4 nights in April 2022

Conference trip”

Great location near shops transportation and restaurants

Reviewed May 06, 2022

See room deals

9.2
Exceptional
Ken from Australia
Family with teens
Traditional, Guest room, 2 Double, Limited view, Landmark
Stayed 5 nights in January 2020

Great Central location in the Union Square ”

Westin St Francis is a great hotel centrally located and easily to get around with lot of shopping. Double bad room is big and clean with new carpet just less than 12 months.

Reviewed January 27, 2020

See room deals

8.8
Excellent
Markus from United States
Family with teens
Deluxe, Guest room, 2 Double, Limited view
Stayed 3 nights in July 2022

Great location”

Hotel is located at the union square with bus and cable car stations just next to the hotel. The room was clean and rather specious.

Reviewed August 04, 2022

See room deals

8.0
Excellent
Sara from United States
Couple
Traditional, Guest room, 1 Queen, No view, Landmark
Stayed 1 night in August 2022

Historical Beauty right in the center of it all.”

This is our go to hotel for overnights in the city. It is an historical gem for sure. This hotel has been right there in Union Square since the gold rush. For years people would say, "Meet me at the clock", which means the lobby bar there. They redid the main building and it can be hit or miss so if you want a view make sure to book it. Some rooms have amazing views of Union Square. You can't be at a better location for shopping and ice skating. We have been coming here for many, many years and often with our kids who absolutely love it. It would be amazing if they really sunk some money into this hotel and got it up to the fine luxary standard that it used to be. If they did, this would be the perfect hotel, along with the Fairmont (I used to work there) which is pricier and you can get stuck in a crap interior room unless you really insist. Welcome to SF! Home to me and I love this city.

Reviewed November 21, 2022

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9.2
Exceptional
nuttanart from Thailand
Couple
Grand Deluxe, Guest room, 2 Double, Union Square view
Stayed 8 nights in April 2022

Exceptional”

The best location in Town

Reviewed April 10, 2022

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8.4
Excellent
Lory from Canada
Family with teens
Deluxe, Guest room, 2 Double, Limited view
Stayed 4 nights in May 2022

Excellent”

Great location. Room was exactly what I expected. Drawback- if you want to eat it's either preprepared cafeteria food or brunch on the weekend. You need to leave the hotel to eat anything else unless you want to pay for room service.

Reviewed June 03, 2022

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8.0
Excellent
desi from Indonesia
Solo traveler
Traditional, Guest room, 1 Queen, No view, Landmark
Stayed 1 night in June 2022

Great location, need much improvement on the service”

The location is great. Within walking distance to the cable car, muni and BART if you need transportation. But the service of the hotel is not very good. Some receptionists are very quick and professional. But some needs more training. No room service, except breakfast. The rooms are clean.

Reviewed June 27, 2022

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