![Swimming pool [outdoor], The Westin Surabaya in Surabaya](http://pix10.agoda.net/hotelImages/12469448/-1/641591876da222c241e2b0e5f57c704a.jpg?ca=16&ce=1&s=1024x768 "Swimming pool [outdoor], The Westin Surabaya in Surabaya")
The Westin Surabaya
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Dukuh Pakis, Surabaya, Indonesia, 60216 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Airport transfer
Bicycle rental
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/12469448/-1/641591876da222c241e2b0e5f57c704a.jpg?ca=16&ce=1&s=98x98&ar=1x1)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/34628618/0/9628190da2818504912c689159082edf.jpg?ce=0&s=98x98&ar=1x1)
Recommended stopover on a roadtrip during pandemic”
A wonderful stay to conclude our Java-Bali road trip during this pandemic. This is a new hotel, right next to Pakuwon Mall, very convenient for traveling with family. We have 2 connecting rooms, everything was clean and functioning well. Breakfast was great. Big spread of buffet. We took the breakfast at 6 am so it was not crowded at all. We sat in a good distance with other tables. We surely will be back when we visit Surabaya.
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Dear Dwi, Thank you for sharing a fantastic review of your stay at The Westin Surabaya. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at The Westin Surabaya. Best Regards, The Westin Surabaya team
A very comfortable hotel”
This hotel is good for relaxation as the room is not only decently sized, it is also very clean. Various supplies are provided and the facilities is nice. Not only that, the staff are also friendly and accomodating. Breakfast is also amazing. Overall, a very recommended resting place.
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Dear Jessica, Thank you for sharing a fantastic review of your stay at The Westin Surabaya. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at The Westin Surabaya. Best Regards, The Westin Surabaya team
Very attentive staff”
From the moment you arrive at The Westin Surabaya, the staff was very attentive. Even after I arrived in the check in area, Bea - the staff in the check in table was very very helpful, she works in a fast pace and very attentive to my requests. The room I had was above my expectation, it’s a shame that I don’t have the chance to taste their breakfast, but other then that the experience was excellent
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Dear Oscar, Thank you for sharing a fantastic review of your stay at The Westin Surabaya. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at The Westin Surabaya. Best Regards, The Westin Surabaya team
Superb!!!”
You won’t find any hotel that as perfect as westin. I love the cleanliness, the softness of the linens, the food, the hospitality... everything was perfect
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Dear Rika, Thank you for sharing your positive feedback and choosing The Westin Surabaya as your hotel during your travel. Your comments is a song to our ears and has been shared to the hotel team. We're looking forward to welcoming you back whenever your travels bring you back to Surabaya. Be well.
Amazing staycation”
The best for all is the staff which really friendly and helpful. The food is amazing with a lot of variant menu. The room, the facility and etc are great. Close to the mall. Will stay here again
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Dear Ms. Dinda We appreciate you for taking the time to share your splendid review in regards to your previous stay at The Westin Surabaya. It is delightful to know that you found our room accommodation, as well as hospitality services to be up to your expectations. Thank you for sharing your high praises, all of us here at The Westin Surabaya are looking forward to welcoming you and your friends back again in the near future. Sincerely, The Westin Surabaya team
Our third stay at Westin Surabaya”
Third stay and surely not the last. I even already plan to book for our 4th stay next month. Can't be more satisfied with the service, facility, food, location and view. Thank you again Westin Surabaya. Thank you, Pak Ega, Amelia, Cynthia and all staffs.
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Dear Dwi, Thank you for sharing a fantastic review of your stay at The Westin Surabaya. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at The Westin Surabaya. Best Regards, The Westin Surabaya team
Best services”
Must stayed hotel in surabaya. Staffnya ramah Servicenya ok Breakfast komplit Lokasi tinggal melangkah ke Pakuwon mall
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Dear Yanti, Thank you for taking the time to share your feedback and choosing The Westin Surabaya as your hotel during your travel. We're delighted to hear your comment and looking forward to welcoming you back whenever your travel brings you back to Surabaya. Be well. The Westin Surabaya's Team
Modern brand new Hotel at the suburb of Surabaya”
Spotlessly clean, brand new hotel in the suburb of Surabaya.
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Dear Fazil, Thank you for taking the time to share your feedback and choosing The Westin Surabaya as your hotel during your travel. We're delighted to hear your comment and looking forward to welcoming you back whenever your travel brings you back to Surabaya. Be well.
Very recommended”
Big, clean room. If you stay in this hotel, add breakfast. The breakfast is SUPERB! Traditional and international menus, salads, fresh juices, waffle,pancakes and ice cream!
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Dear Suriadi, Thank you for sharing a fantastic review of your stay at The Westin Surabaya. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at The Westin Surabaya. Best Regards, The Westin Surabaya team
Westin hotel”
The best hotel in surabaya
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Dear Edi, Thank you for sharing a fantastic review of your stay at The Westin Surabaya. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at The Westin Surabaya. Best Regards, The Westin Surabaya team
Great town vacation”
Happy moment with good service
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Dear Yulianah, Thank you for sharing a fantastic review of your stay at The Westin Surabaya. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at The Westin Surabaya. Best Regards, The Westin Surabaya team
best place”
strategic hotel
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Dear Ivan, Thank you for sharing your positive feedback and choosing The Westin Surabaya as your hotel during your travel. Your comments are a song to our ears and have been shared with the hotel team. We're looking forward to welcoming you back whenever your travels bring you back to Surabaya. Be Well. The Westin Surabaya team
Clean and modern”
Clean and modern hotel
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Dear Setyadarma, Thank you for sharing a fantastic review of your stay at The Westin Surabaya. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at The Westin Surabaya. Best Regards, The Westin Surabaya team
Exceptional”
Good location n staff all helpful
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Dear Lina, Thank you for taking the time to share your feedback and choosing The Westin Surabaya as your hotel during your travel. We're delighted to hear your comment and looking forward to welcoming you back whenever your travel brings you back to Surabaya. Be well. The Westin Surabaya's Team
Clean and modern”
Clean and modern hotel
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Dear Setyadarma, Thank you for sharing a fantastic review of your stay at The Westin Surabaya. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at The Westin Surabaya. Best Regards, The Westin Surabaya team
BEST HOTEL”
The staff are all very attentive & professional. The hotel is very convenient ,near shopping mall.
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Dear Mr. Thai, Thank you for sharing your positive feedback and choosing The Westin Surabaya as your hotel during your travel. Your comments are a song to our ears and have been shared with the hotel team. We're looking forward to welcoming you back whenever your travels bring you back to Surabaya. Be Well. The Westin Surabaya team
Exceptional”
new and nice place to stay overnight. convenience place to shop too
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Dear Mr. Agung We appreciate you for taking the time to share your splendid review in regards to your previous stay at The Westin Surabaya. It is delightful to know that you found our room accommodation, as well as hospitality services to be up to your expectations. Thank you for sharing your high praises, all of us here at The Westin Surabaya are looking forward to welcoming you and your friends back again in the near future. Sincerely, The Westin Surabaya team
Best Hotel in Surabaya for now 👍🏻”
This hotel is very clean and superb service. The only cons for this hotel are: - complicated parking lot, has to go to LG and move to hotel and go to L for check in. - The variety of food during breakfast is not many, no safe distancing within the table
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Dear Catherine, Thank you for sharing your positive feedback and choosing The Westin Surabaya as your hotel during your travel. Your comments are a song to our ears and have been shared with the hotel team. We're looking forward to welcoming you back whenever your travels bring you back to Surabaya. Be Well. The Westin Surabaya team
Super satisfied ”
Stayed for 2 nights, the staffs are nice and helpful. Comfy bed, nice location, you can order food from the mall through Gojek.
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Dear Jennifer, Thank you for sharing a fantastic review of your stay at The Westin Surabaya. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at The Westin Surabaya. Best Regards, The Westin Surabaya team
Exceptional”
Super good place
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Dear Mr. Timotius We appreciate you for taking the time to share your splendid review in regards to your previous stay at The Westin Surabaya. It is delightful to know that you found our room accommodation, as well as hospitality services to be up to your expectations. Thank you for sharing your high praises, all of us here at The Westin Surabaya are looking forward to welcoming you and your friends back again in the near future. Sincerely, The Westin Surabaya team