Excellent 8.3
Based on 90 reviews

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About this property


If what you're looking for is a conveniently located hotel in Tokyo, look no further than The Westin Tokyo. From here, guests can enjoy easy access to all that the lively city has to offer.

The Westin Tokyo has easy transfer to the JR Yamanote line bound for Ebisu, Shibuya, Shinjuku. The Westin Tokyo is just a few minutes walking distance from Ebisu Station. The hotel is located at the far end of Yebisu Garden Place.

Every effort is made here to make guests feel comfortable. To do so, the hotel provides meeting facilities, valet parking, 24-hour room service, Wi-Fi in public areas, and laundry service/dry cleaning to ensure guests the greatest comfort. Experience high quality room facilities like a daily newspaper, mini bar, bathtub, shower, and bathrobes to help you recharge after a long day. The hotel offers an excellent variety of recreational facilities such as a sauna, fitness center, massage treatments, and steamroom. When you are looking for comfortable and convenient accommodations in Tokyo, make The Westin Tokyo your home away from home.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Getting around

  • Bicycle rental
  • Car park
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Spa
  • Steamroom

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Japanese
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Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 3800 JPY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Internet Usage Fee: 1500 JPY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 22
Number of Restaurants: 5
Number of Rooms : 438
Parking Fee (per day): 3000 JPY
Time to Airport (Minutes): 120
Year Hotel Built: 1994
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Recent customer comments

Filter by traveler type

based on 90 reviews
  • Cleanliness 8.8
  • Facilities 8.0
  • Location 8.2
  • Room Comfort/Standard 8.8
  • Service 8.5
  • Value for money 7.7
  • Food/Dining 7.9
Sort by

Takumi from Japan
Traditional King
Stayed one night in August 2016
Excellence of Service
Hotel staff here are impressively polite and supportive. In addition to the great location and facilitiies, their value lies at this intangible aspects.
Reviewed August 29, 2016
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Paul from United Kingdom
Traditional King
Stayed one night in June 2016
Good Location
Good Size Rooms - good hotel
Reviewed June 19, 2016
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Sara from France
Business travelers
Traditional Twin
Stayed 6 nights in May 2016
Large room in a nice area
Staff was good, speaking good English. The gym is a bit small and crowded but the view on Tokyo roofs is priceless. The rooms are spacious and the bathrooms very nice.
Reviewed May 30, 2016
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Megan from Australia
Families with older children
Deluxe King Room - Smoking
Stayed 7 nights in February 2016
Great time and great stay
Staff, rooms and clean
Great thanks, easy walk to the station and staff super helpful with things to do and how to get around. Great time.
Reviewed February 14, 2016
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Ivy from United States
Families with older children
Deluxe King Room - Smoking
Stayed 6 nights in December 2015
Hotel is great but breakfast buffet was boring.
Hotel staff are extremely polite. They speak superb English. Clean and very accommodating.
Overall It was great, it was not far from the train station Ebisu station. However, We were there all week and we were eating same breakfast everyday. They didn't even change single thing. Imagine if we stayed longer. We were getting sick of the same food every single day.
Reviewed January 06, 2016
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Berend from Netherlands
Stayed 3 nights in August 2015
relatively large room; great restaurants and bar; friendly staff
excellent stay in a friendly atmosphere. One comment: internet was not free and one needs to reconnect constantly
Reviewed September 05, 2015
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Jamal from Canada
Business travelers
Stayed 2 nights in May 2015
Reviewed July 24, 2015
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Jorge from United Kingdom
Stayed 2 nights in June 2015
Comfortable stay
The location is very good, close to a very nice mall
I really enjoyed my stay at the Weston. The staffs were very friendly and helpful. The area is very save and very clean.
Reviewed July 13, 2015
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Grant from United States
Business travelers
Stayed 2 nights in May 2015
Very nice, but will be due for renovation soon
Good size room, good location if your meetings are on the west side of Tokyo (Ebisu, Shibuya), good breakfast at Exec Club
Very nice -- big comfortable room, nice staff. Negatives: (1) has not been renovated since built in the mid-90s, so starting to get a little dated, (2) they charge $15 per day for WiFi (pet peeve!), and (3) alone among the 10+ Tokyo hotels for which I have booked rooms through Agoda, they insisted on charging an addition 200 yen per night in "city tax." At every other hotel I have ever stayed at in Tokyo, the Agoda payment covered all taxes. At first they explained that it is because they are in Tokyo (but why haven't other Tokyo hotels charged it??), then tried to say their contract with Agoda is different from other Tokyo hotels. Not a lot of money, but irritating to be gouged something that other hotels do not.
Reviewed May 24, 2015
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William from Australia
Families with young children
Stayed one night in April 2015
One night at Westin Tokyo
The hotel park next to it & luxury
It was a good hotel building & facilities but we thought the concierge lady can do a better job in the friendliness department. Or maybe because I was not in my suit during my family holiday ;(
Reviewed April 24, 2015
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