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11 Aug 2022
Thursday
11 Aug 2022
Thursday
2 adults
1 room
The Westin Yilan Resort
The Westin Yilan Resort
The Westin Yilan Resort
The Westin Yilan Resort
The Westin Yilan Resort
The Westin Yilan Resort
The Westin Yilan Resort

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  • Overview
  • Rooms
  • Facilities
  • Reviews
  • Location
  • Policies

8.2

Excellent

867 reviews

867 reviews

Housekeeping4
Food & Dining1
Shops1
Western dinner and bfast were good
JENNY
July 17, 2022
A comfortable hotel experience, excellent services, great food and lounge bar options.
Tzu
May 28, 2022
Very nice stay overall.
Fang
September 14, 2020
Very clean and new hotel.
Po
September 26, 2018
Has a good playground whereby my child enjoyed.
Andrew
September 3, 2018
See map

7.3

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Jimi Square - Yilan Station 4.7 km
King Car Kavalan Distillery 4.7 km
Yilan Luodong Forestry Culture Park 9.7 km
Wufengchi Waterfall 9.9 km
Luodong Night Market 10.3 km
Tangweigou Jiaosi Hot Spring Park 10.5 km
Jiaoxi Hot Springs Park 11.0 km
National Center for Traditional Arts 13.6 km
Lanyang Museum 18.0 km
Suao Cold Spring 22.1 km
Nearby landmarks
Yi Lan Yuanshan Junior High School 430 m
Yuanshan Night Market 1.6 km
Po De Farm 1.8 km
Jhenshan Dashugong 1.8 km
Dasan Jiou Lin Jhai 1.9 km
Tongle Elementary School 2.3 km
Wang Long Bi 2.4 km
Huaquan Farm 2.6 km
Hua Cyuan Organic Recreation Farm 2.6 km
Jin Pu Pear Farm 2.6 km
See nearby places

The Westin Yilan Resort

No. 268, Section 3, Yongtong Road, Yuanshan Township, Yilan, Taiwan, 26447 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Yuanshan Township part of Yilan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jimi Square - Yilan Station. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Complimentary WIFi in all rooms

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations."

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Facilities

Transport to airport

Bicycle rental

Valet parking

Shuttle service

Kids club

Exercise area

Complimentary WIFi in all rooms

Front desk [24-hour]

This property is in high demand!

12 travelers have booked today.

Value for money7.6
Location rating7.3
Nearest airportTaipei Songshan Airport (TSA)
Distance to airport38.2 km

Rooms available at The Westin Yilan Resort

Room photos and details
Two Bedroom Villa, 2 Bedroom Villa, Private pool
...
  • Room size: 277 m²/2982 ft²
  • Country/region view
  • 1 king bed & 2 queen beds
Enter dates to see prices
Room photos and details
One Bedroom Villa, 1 Bedroom Villa, 1 King, Private pool
...
  • Room size: 208 m²/2239 ft²
  • Country/region view
  • 1 king bed
Enter dates to see prices
Room photos and details
Presidential Villa, 2 Bedroom Larger Villa, Private pool
...
  • Country/region view
  • Balcony/terrace
  • 1 king bed & 2 queen beds
Enter dates to see prices
Room photos and details
Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Water view
...
  • Room size: 102 m²/1098 ft²
  • Country/region view
  • 1 king bed
Enter dates to see prices
Room photos and details
Premium Garden Suite, 1 Bedroom Studio Suite, 2 Queen
...
  • Room size: 79 m²/850 ft²
  • Country/region view
  • 2 queen beds
Enter dates to see prices
Room photos and details
Honeymoon Suite, 1 Bedroom Studio Suite, 1 King, Corner room
...
  • Room size: 56 m²/603 ft²
  • Country/region view
  • 1 king bed
Enter dates to see prices
Room photos and details
Premium Room, Guest room, 2 Queen, Water view, Balcony
...
  • Room size: 43 m²/463 ft²
  • Country/region view
  • 2 queen beds
Enter dates to see prices
Room photos and details
Deluxe Garden Suite, 1 Bedroom Studio Suite, 1 King, Balcony
...
  • Room size: 79 m²/850 ft²
  • Country/region view
  • 1 king bed
Enter dates to see prices
Room photos and details
Deluxe King Room with Balcony
...
  • Room size: 43 m²/463 ft²
  • Country/region view
  • 1 king bed
Enter dates to see prices
Room photos and details
Premium Suite, 1 Bedroom Studio Suite, 2 Queen, Balcony
...
  • Room size: 56 m²/603 ft²
  • Country/region view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

Does The Westin Yilan Resort have a hot tub?

The Westin Yilan Resort does not have a hot tub.

What time is check-in and check-out at The Westin Yilan Resort?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Yilan Resort?

The Westin Yilan Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at The Westin Yilan Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Westin Yilan Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Yilan with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Westin Yilan Resort?

Wake up to a great buffet breakfast at The Westin Yilan Resort. There's an additional charge of 638 TWD for adults and 385 TWD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Westin Yilan Resort?

The Westin Yilan Resort features 3 on-site restaurants for your dining convenience.

What is the smoking policy at The Westin Yilan Resort?

The Westin Yilan Resort does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby The Westin Yilan Resort?

The Westin Yilan Resort’s neighborhood is Yuanshan Township which includes popular restaurants such as Seasonal Tastes, Mai Japanese and Jiou Ding.

What popular shopping places are close to The Westin Yilan Resort?

The Westin Yilan Resort is located in Yuanshan Township area which features shopping places such as Yuanshan Night Market, King Car Lanhua Park Yuan Shan Yuan and Sophisca.

What are popular attractions near The Westin Yilan Resort?

The Westin Yilan Resort’s location in the Yuanshan Township neighborhood makes it close to famous attractions including Bee Museum, The Honey House, Artemis Garden and Fushan Botanical Garden.

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See map

Explore the neighborhood

What people love about The Westin Yilan Resort

  • 9.2

    Exceptional
    Breakfast

    "Western dinner and bfast were good"

    JENNY

    |

    July 17, 2022

  • 10

    Exceptional

    "A comfortable hotel experience, excellent services, great food and lounge bar options."

    Tzu

    |

    May 28, 2022

  • 8.4

    Excellent

    "Very nice stay overall."

    Fang

    |

    September 14, 2020

Overall rating:

8.2

Excellent
867 reviews
Cleanliness
9.0
Facilities
8.2
Location
7.3
Read all reviews >
More about The Westin Yilan Resort

More about The Westin Yilan Resort

The Westin Yilan Resort

Get ready for an urban adventure with a stay at The Westin Yilan Resort, which offers you both the best of Yilan and the surrounding possibilities. The true local flavors and culture of Yilan are yours with a stay at The Westin Yilan Resort, located just 4.7 km from the famous Jimi Square - Yilan Station.
The superior services and facilities offered at The Westin Yilan Resort will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Yilan can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Westin Yilan Resort. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at The Westin Yilan Resort. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at The Westin Yilan Resort offer a layout option like a separate living room. Some rooms have cable TV to keep guests entertained.
You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at The Westin Yilan Resort, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out karaoke rooms, bar and nightclub for some in-house nighttime fun.
If you like to eat in the privacy of your room, The Westin Yilan Resort can arrange to have groceries delivered to your doorstep.
The Westin Yilan Resort promises you a fun-packed holiday with a variety of activities and facilities. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The many offerings at The Westin Yilan Resort ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at The Westin Yilan Resort gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like snorkeling and diving. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room.
No need to go anywhere after dinner -- play with friends or family at the games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

While in Yilan, take some time to venture outside of The Westin Yilan Resort. Spend a day and acquire some cultural knowledge at Lanyang Museum located 17.9 km away, where you can explore works of arts and cultural pieces. Your journey through Yilan can be completed with a short shopping stop at Luodong Night Market located 10.2 km away.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

3 mentions

Breakfast

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Outdoor

  • Bicycles

Accessibility

  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible entrance to all on-site swimming pool
  • Accessible public restrooms
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Access some room by interior corridor
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Bathtub seat in all rooms
  • Braille and tactile signage
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in all rooms
  • Lowered night guards on all guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in all rooms
  • Room and suites access through exterior corridor
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in some rooms
  • Valet parking outfitted for wheelchair
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Diving
  • Exercise area
  • Game room
  • Garden
  • Karaoke
  • Massage
  • Nightclub
  • Sauna
  • Snorkeling
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Exterior corridor
  • Hair dryer
  • Iron and ironing board
  • LAN Internet in room [free]
  • Lock box in room
  • Mini bar
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Toiletries
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

知味西餐廳 Seasonal Tastes

  • Menu: A-la-carte

舞日本料理餐廳 MAI Japanese Restaurant

  • Cuisine: Japanese
Location
No. 268, Section 3, Yongtong Road, Yuanshan Township, Yilan, Taiwan, 26447
Very good
Location

7.3

Airports

  • Taipei Songshan Airport (TSA)
    38.2 km 1.1 hour drive
  • Taiwan Taoyuan International Airport (TPE)
    60.3 km 1.5 hour drive

Public transportation

  • Yilan Railway Station
    4.8 km
  • Yilan Bus Station
    4.9 km

Hospital or clinic

  • Pumen Hospital
    3.5 km

Shopping

  • Luna Plaza
    3.3 km

Convenience store

  • 7 Eleven
    1.9 km

Cash withdrawal

  • ATM
    410 m
What's nearby

Popular landmarks

  • Jimi Square - Yilan Station
    4.7 km
  • King Car Kavalan Distillery
    4.7 km
  • Yilan Luodong Forestry Culture Park
    9.7 km
  • Wufengchi Waterfall
    9.9 km
  • Luodong Night Market
    10.3 km
  • Tangweigou Jiaosi Hot Spring Park
    10.5 km
  • Jiaoxi Hot Springs Park
    11.0 km
  • National Center for Traditional Arts
    13.6 km
  • Lanyang Museum
    18.0 km
  • Suao Cold Spring
    22.1 km

Nearby landmarks

  • Yi Lan Yuanshan Junior High School
    430 m
  • Yuanshan Night Market
    1.6 km
  • Po De Farm
    1.8 km
  • Jhenshan Dashugong
    1.8 km
  • Dasan Jiou Lin Jhai
    1.9 km
  • Tongle Elementary School
    2.3 km
  • Wang Long Bi
    2.4 km
  • Huaquan Farm
    2.6 km
  • Hua Cyuan Organic Recreation Farm
    2.6 km
  • Jin Pu Pear Farm
    2.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 5 -11 years old will be charged TWD 600 per child per night when using existing bedding (breakfast included).
  • Baby cot is available at no additional charge. Advance reservation is required.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from: 15:00
  • Check-out until: 11:00

Extras

  • Breakfast charge (unless included in room price): 638 TWD

The property

  • Non-smoking rooms/floors: yes
  • Number of bars/lounges: 1
  • Number of floors: 3
  • Number of restaurants: 3
  • Number of rooms : 91
  • Room voltage: 110
  • Year property opened: 2017
Property announcements

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

In accordance with the Central Epidemic Command Center policy, hotel only accept guests with at least 3 doses of the vaccination and they need to provide proof before using GYM, HOT SPRING and V SPA access effective from April 22, 2022

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Reviews of The Westin Yilan Resort from real guests

Provided by verified guests of Agoda
8.1
/
10
Excellent
From 466 reviews
Cleanliness9.0
Facilities8.2
Location7.3
Service8.5
Value for money7.6
High score for Yilan
Rating
9+ Exceptional (34)
8-9 Excellent (24)
7-8 Very Good (30)
6-7 Good (9)
<6 Below Expectation (23)
Time of the year
Mar - May (25)
Jun - Aug (51)
Sep - Nov (30)
Dec - Feb (14)
All guests (466)
All room types
All languages

Show reviews that mention 

Showing 120 verified guest comments
12345
8.0
Excellent
fui from Malaysia
Solo traveler
Stayed 2 nights in March 2018

Very relaxing resort”

I love the hot spring and onsen at this resort , I did join the jogging during the morning session! however yoga class I missed due to not in weekend. I will be back to this resort if I come to Yilan.

Reviewed March 13, 2018

See room deals

8.4
Excellent
Fang from Taiwan
Couple
Premium Room, Guest room, 2 Queen, Water view, Balcony
Stayed 1 night in September 2020

Excellent”

Whole resort felt very relaxing, public hotspring was very nice and clean, the size of pool was smaller than expected and very shallow. Very nice stay overall.

Reviewed September 14, 2020

See room deals

10.0
Exceptional
yuling from Taiwan
Couple
Stayed 1 night in June 2018

Exceptional”

The hotel just opened in 2017 so everything is new and clean. Every staff we encountered there, from shuttle driver, front desk, to bartender and hot spring staff, is amazingly professional and nice. Highly recommend and will definitely revisit.

Reviewed June 05, 2018

See room deals

7.6
Very good
Terrie from Hong Kong SAR, China
Couple
Stayed 2 nights in July 2018

Very nice hotel but location not convenient”

If you are planning to spend most of your time at the hotel, it's fine. Room very spacious, nice and clean. However, air condition not cool enough, and it is very far from any night markets, or shops, or restaurants.

Reviewed August 06, 2018

See room deals

5.2
Edward from Hong Kong SAR, China
Family with teens
Premium Garden Suite, 1 Bedroom Studio Suite, 2 Queen
Stayed 2 nights in October 2019

Mosquitoes ”

We selected the Premium Garden Suite hoping to enjoy the outdoor Hot Spring and Garden at a higher cost but were bothered by mosquitoes. WE didn’t even bother to go to the hotel hot spring. As a party of three, the Extra person fee was a rip off since the room fits four. Roosters were crowing all morning. Breakfast was quite mediocre with little selection. Spoiled by another resort hotel in the area. Very disappointed!!

Reviewed October 11, 2019

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5.2
Chang from Taiwan
Family with teens
Premium Room, Guest room, 2 Queen, Water view, Balcony
Stayed 1 night in February 2020

Totally NOT recommend”

5 star charge for 4 star hotel with 3 star service (maybe LESS) in dilapidated rural area. 1st day, When asking about the location of Family kid center, the feedback is the center is for hotel guest only......Not sure if I look like homeless with 2 kids but I’m pretty sure I was there cause I’m guest. 2nd day, My wife feel illness (No fever) and would like to stay in room and ask me if possible to take some breakfast in box and front-desk said it’s not allow due to law of food safety (Not even couple bread and toast), and not sure which term is about it in Taiwan food safety law after try to find it. Amazing UNCOMFORTABLE experience

Reviewed February 21, 2020

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8.4
Excellent
Po from Hong Kong SAR, China
Group
Stayed 2 nights in September 2018

Excellent”

very clean and new hotel. very good services.

Reviewed September 26, 2018

See room deals

7.2
Very good
Andrew from Singapore
Family with young children
Stayed 1 night in August 2018

Great for Children”

Has a good playground whereby my child enjoyed. Room is spacious. Breakfast is awesome.

Reviewed September 03, 2018

See room deals

10.0
Exceptional
Hu from Taiwan
Family with young children
Stayed 1 night in April 2018

Wonderful ”

We had a good time

Reviewed May 03, 2018

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7.6
Very good
Patrick from Taiwan
Couple
Premium Room, Guest room, 2 Queen, Water view, Balcony
Stayed 1 night in October 2019

Very good”

Everything is ok except breakfast.

Reviewed October 14, 2019

See room deals

8.0
Excellent
Leanne from Taiwan
Couple
Deluxe King Room with Balcony
Stayed 1 night in September 2020

nice and chill”

nice and chill

Reviewed September 29, 2020

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9.2
Exceptional
JENNY from Taiwan
Couple
Deluxe Garden Suite, 1 Bedroom Studio Suite, 1 King, Balcony
Stayed 1 night in July 2022

Enjoyed the garden suite!”

western dinner and bfast were good

Reviewed July 17, 2022

See room deals

10.0
Exceptional
Tzu from Taiwan
Couple
Deluxe King Room with Balcony
Stayed 1 night in May 2022

Very comfortable!”

A comfortable hotel experience, excellent services, great food and lounge bar options. Not a lot of recreational in the hotel but the location of the hotel is good for commute around.

Reviewed May 28, 2022

See room deals

9.6
Exceptional
WenCheng from Taiwan
Couple
Premium Suite, 1 Bedroom Studio Suite, 2 Queen, Balcony
Stayed 1 night in August 2021

The best in Yiland hot spring after tried more than 10”

The best in Yiland hot spring after tried more than 10

Reviewed January 25, 2022

See room deals

8.4
Excellent
Hsin from Taiwan
Family with young children
Premium Room, Guest room, 2 Queen, Water view, Balcony
Stayed 1 night in July 2022

感謝”

整體住房設施完整 但晚餐菜色稍嫌不足 沒有無糖飲品 例如氣泡水等 宵夜也無飲品供索取 另外設施較小 泳池不大 設施也不多 可能腹地不大關係 整體舒適 但仍有美中不足之處

Reviewed July 17, 2022

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10.0
Exceptional
Ming-Chih from Taiwan
Couple
Deluxe King Room with Balcony
Stayed 1 night in July 2020

度假休閒好去處”

很放鬆。

Reviewed March 21, 2021

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親愛的貴賓 您好 感謝您選擇下榻宜蘭力麗威斯汀度假酒店，並在百忙中回饋您寶貴的意見。 您的讚許和肯定帶給我們莫大的感動和鼓勵，有您的支持與鼓勵，本酒店的服務品質必能越發精緻與貼切。 再次感謝您的肯定。 誠摯地期盼您下次的蒞臨，並祝福您一切順心如意！ 宜蘭力麗威斯汀度假酒店團隊 敬上

Responded March 25, 2021
The Westin Yilan Resort
8.0
Excellent
WENCHU from Taiwan
Couple
Premium Room, Guest room, 2 Queen, Water view, Balcony
Stayed 1 night in March 2021

小而美的飯店”

辦完住房手續,飯店人員僅用口頭大略告知房間地理與區塊.... 以第一次入住的房客當然找不到房間,這部分蠻不OK的,應該是飯店人員帶去房間與大致介紹一下吧 飯店設施不多,參加飯店活動,房客需自費(第一次遇到這麼特別的模式,有繳費上了晨間瑜珈,有收費來說,似乎要再專業一點) 早餐菜色選擇少,大概一趟就沒甚麼可以吃了 飯店整體整潔是乾淨的,生態池造景很棒 以這樣的價格,人員服務上應該更熱忱一點 停車場警衛大哥們就沒這問題了~都很熱心

Reviewed March 09, 2021

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親愛的貴賓 您好 感謝您選擇下榻宜蘭力麗威斯汀度假酒店，能夠有機會為您服務，我們倍感榮幸。 我們很感謝您對本飯店的整體品質給予之評價，對於您所提到的問題，已通知相關單位悉心檢討並立即改善，同時也將加強人員教育訓練，以期為每位貴賓帶來更完滿舒適的住宿及用餐體驗。 此次造成您的不便，本酒店向您致上歉意。冀盼日後您願繼續關照與鼓勵，我們將以更優質的服務品質回饋您對本我們的用心。酒店全體同仁竭誠歡迎您再度光臨。 敬祝 順心如意！ 宜蘭力麗威斯汀度假酒店團隊 敬上

Responded March 25, 2021
The Westin Yilan Resort
10.0
Exceptional
i-lun from Taiwan
Couple
Deluxe King Room with Balcony
Stayed 1 night in July 2020

服務設施佳”

服務設施佳

Reviewed February 24, 2021

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6.8
Good
POSHENG from Taiwan
Family with teens
Premium Suite, 1 Bedroom Studio Suite, 2 Queen, Balcony
Stayed 1 night in February 2021

網路訂4人房到了才被告知要多付2人的錢”

特別看了可入住人數是4人， 訂好後也打電話確認訂單， 也沒告知要多收錢，入住當天才說要加2400， 感覺不是很好，晚上洗澡水壓小，早上好點， 房卡入住時也沒處理好四張只有一張是有效的， 租借switch遊戲片也要多收錢，相較宜蘭其他飯店感覺什麼都要錢，實在是感受不佳....有點失望

Reviewed February 12, 2021

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5.6
Lin from Taiwan
Family with young children
Deluxe King Room with Balcony
Stayed 1 night in February 2021

Above average”

服務態度不佳，沒有飯店應有的水準

Reviewed February 10, 2021

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親愛的貴賓您好！ 感謝您選擇下榻宜蘭力麗威斯汀度假酒店，能夠有機會為您服務，我們倍感榮幸。 我們很感謝您對本飯店的整體品質給予之評價，對於您反應服務未達您預期，已通知相關單位悉心檢討並改善，同時也將加強人員教育訓練，以期為每位貴賓帶來更完滿舒適的住宿及體驗。 此次造成您的不便，本酒店向您致上歉意。冀盼日後您願繼續關照與鼓勵，我們將以更優質的服務品質回饋您對本我們的用心。酒店全體同仁竭誠歡迎您再度光臨。 敬祝 新年快樂，順心如意！ 宜蘭力麗威斯汀度假酒店團隊 敬上

Responded February 13, 2021
The Westin Yilan Resort
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