The White Hotel

The White Hotel

125/100 Moo 7 Ao-Nang Krabi, Ton Sai Bay, Koh Phi Phi, Thailand, 81000
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    The White Hotel Reviews

    6.3
    Good
    /10
    (386 reviews)See what guests said
    9.6
    Exceptional

    "A nice place to stay."

    Martyn

    -

    July 29, 2018

    Things you’ll love about The White Hotel

    • 160 meters to the beach

    • Located in heart of Koh Phi Phi

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Very good
    Location
    7.9
    See map
    Very good location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Ton sai Shopping Area70 m
  • Loh Dalam Bay340 m
  • Ton Sai Bay350 m
  • Loh Da Lum Beach360 m
  • Phi Phi Postcard Shop410 m
  • Tonsai Pier420 m
  • Koh Phi Phi Viewpoint790 m
  • Phak Nam Bay Beach1.81 km
  • Loh Moo Dee Beach1.82 km
  • Long Beach1.89 km
  • Value for money6.2
    Location rating7.9
    Nearest airportKrabi International Airport (KBV)
    Distance to airport45.8 km

    Rooms available at The White Hotel

    Standard
    Standard
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds or 1 double b...
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    Basic Double
    Basic Double
    ...
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      What people love about The White Hotel

      • 5.7
        Review score

        "it was good place to stay for the one night"

        Jacquelynne

        |

        March 8, 2016

      • 8.4
        Excellent

        "Good wi-fi , cleanig every third day."

        Hanna

        |

        February 1, 2018

      • 5.2
        Review score

        "The hotel was acceptable clean and good located."

        tomas

        |

        May 10, 2018

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      More about The White Hotel

      More about The White Hotel

      6.0
      Review score

      "Good location in the center of town."

      Daniel

      |

      October 9, 2017

      An overview

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      What they offer

      6.4
      Good

      "Spacious room."

      susan

      |

      December 30, 2016

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of The White Hotel from real guests

      Agoda Reviews (386)Booking.com Reviews (111)
      Cleanliness6.2
      Facilities5.1
      Location7.9
      Room comfort and quality6.3
      Service5.9
      Value for money6.2
      Provided by verified guests of Agoda
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      All guests (386)

      Show reviews that mention 

      Showing 334 verified guest comments
      12345
      2.8
      Giovanni from Denmark
      Solo traveler
      Standard
      Stayed 2 nights in February 2019

      Worse experience ever.”

      Ok, where to start from... Very noisy area, almost no light in the room, extremely dirty room with absolutely no service, toilet flush leaking 24/7, rude staff. I stayed here 2 days and had absolutely no help from the staff, when I told the leaking flush was noisy at night, the receptionist suggested me to get drunk so I would not hear it. I have been also asked, in a very pathetic attempt to get extra money from me, to pay 50 Baht for charging my phone. Definitely better stay away from this place.

      Reviewed February 18, 2019
      4.4
      Kelli from Canada
      Couple
      Standard
      Stayed 3 nights in October 2018

      Just a room”

      Hotel was close to Tonsai Pier and in the heart of town but it was just a tiny old room and nothing more. Tv didn’t work, maybe because power plugs didn’t work either. Staff weren’t the friendliest and didn’t seem pleased that we asked them to make up the room after 2 days of staying there. Water damage to the walls and ceilings were interesting to look at though... 🙄

      Reviewed October 28, 2018
      8.4
      Excellent
      Hanna from Sweden
      Solo traveler
      Standard
      Stayed 17 nights in December 2017

      Excellent”

      Stayed here for 3 weeks , its a nice hotel. Good wi-fi , cleanig every third day.. got new towels .. good location.. its on the main bar street so it gets really loud from people and music , but its fine if you dont have a problem with that. Small balcony (did not use) AC and fridge

      Reviewed February 01, 2018
      9.2
      Exceptional
      MUHAMMAD from Singapore
      Solo traveler
      Stayed 1 night in January 2018

      Highly Recommended if u are looking for a guesthouse with the best location in Koh Phi Phi”

      * Perfect location in the heart of Koh Phi Phi. * Very clean for a guesthouse. * Affordable price. * Villa room is spacious & the sitting area outside the room is great to just relax after a long day. * 24 hours convenience store is just a few steps away from the guesthouse. * Restaurants, bars & importantly the beach are all just within walking distance.

      Reviewed January 06, 2018
      8.7
      Excellent
      Ben from United Kingdom
      Couple
      Stayed 4 nights in September 2011

      Clean, homy”

      location

      We stayed 5 days in the villa on the rooftop, cute little hotel and clean, close to everywhere it's in the main area near the pier, shop is right next to it, and restaurants and bars, for the price agoda offered it's well value the money

      Reviewed September 10, 2011
      8.8
      Excellent
      choo from Malaysia
      Couple
      Standard
      Stayed 2 nights in July 2018

      3d2n in phiphi island ”

      Everything is perfectly but the water supply totally minus the marks, the water is yellowish and dirty. The WiFi connection can’t even connected. Overall is good, if you just looking for a place to stay, the location and room is clean and middle in the town to grab some food or drinks, is such a good place to stay too. Especially friendly staff who always smile, they make our day.

      Reviewed July 19, 2018
      5.2
      Andreas from Canada
      Couple
      Standard
      Stayed 1 night in May 2018

      Decent location but nothing special”

      Showed up and the lady did t take her eyes off her t.v show to look at me finally got keys. The room was ok bathroom was nothing special. Could have been cleaner in my opinion. Overall for the money it worked well for us. I think I would stay at another place but the location was decent and A/c here was a must

      Reviewed May 21, 2018
      4.0
      Denitsa from Germany
      Group
      Standard
      Stayed 2 nights in May 2018

      Don't stay here!”

      This was the worst hotel we stayed in Thailand. It was very sticky and the room and there was a terrible smell all the time. Bath was also not cleaned, very old, balcony with a stunning view (not) to the inner courtyard. Definitely not a good choice even if the location was fine as it is in the main shopping street.

      Reviewed May 11, 2018

      Thank you for your review and so sorry about the room, we'll improve and won't let it happen again. Once again sorry and thank you, The management

      Responded May 16, 2018
      The White Hotel
      5.2
      tomas from Australia
      Couple
      Standard
      Stayed 1 night in May 2018

      unusefull staff”

      The hotel was acceptable clean and good located. But the staff was really unhelpfull, they never stay at reception, they didn't take care of our luggage when we did the check out and they open the doot of our room when we where sleeping there. There where no facilities for nothing. It is an acceptable hostel if you only want a clean room for low money.

      Reviewed May 10, 2018
      5.6
      Henrique from Brazil
      Couple
      Standard
      Stayed 2 nights in January 2018

      A good option for a tight budget”

      Small room, a little be difficult to find out where it is located, but it is a good option for a tight budget !

      Reviewed September 14, 2018
      3.6
      Casey from United States
      Solo traveler
      Stayed 2 nights in January 2018

      Single worst stay in four months traveling Thailand”

      Literally the absolute worst, and I never write complaint reviews. Booked a Villa, they tried to put me in a standard room. No water in room, bathroom ceiling literally had holes in it, and no room cleaning. When I asked for cleaning that afternoon it was no problem. Come to find out, the cleaning lady had the day off. Too bad for the guests. Reception is open until 7:30, but by 6:00 she had gone home. When I explained all of this to her, she said “well complain to Agoda then” and went back to her YouTube. In four months this is the only negative review I have submitted. I’m not that person, but hear me. Stay ANYWHERE else.

      Reviewed January 19, 2018
      5.6
      Chris from Malaysia
      Solo traveler
      Standard
      Stayed 1 night in January 2018

      Moderate hotel but terrible staff and google map is so misleading!”

      Overall the conditions of my room are fine. I think it's a budget hotel but due to the peak season, the price hiked up so much. I'm terribly disappointed with the hotel staff, i checked in late due to myself taking afternoon trip from Phuket. The location of the hotel in the google map is wrong! i walked very far for about 20-25 minutes and knowing that the location is wrong after someone nearby told me, "this is not the first case". I have to walk back for another 15 minutes. Can you imagine how tiring is that? Hotel management, please update the correct location of your hotel in the google map. Due to all these, i was really late and reached the hotel around 5-6pm. I wanted to go to the Phi Phi Viewpoint and so i ask the hotel staff. She wasn't helping at all and showing sour face and look very irritated! When i asked how long does it take to go to the viewpoint, she just gave me a quick answer "1 hour". Which is a total lie! it took me only half hour! Disappointing stay!

      Reviewed January 08, 2018
      4.0
      Richard from Bangladesh
      Couple
      Standard
      Stayed 1 night in December 2017

      Avoid, dingy”

      Way overpriced, tiny room, nothing nice about it. Dirty bathroom. There are two places, the white and the white 2. Both are hard to find and google maps has the wrong location. We found the white 2 in garbage filled little alley, which our room overlooked. That’s where they checked us in, but maybe we were supposed to go to the white. There is nothing nice on the rooftop, small seating areas outside each room overlooking the rooftop next door or the dirty alley. Staff is unhelpful and usually not around. Felt very much ripped off, pictures are very misleading, find a nice spot for the same rate.

      Reviewed December 31, 2017
      10.0
      Exceptional
      David from United States
      Solo traveler
      Standard
      Stayed 2 nights in February 2017

      Oasis among crazy Koh Phi Phi”

      This place is like a little oasis within the crazy scene that is Koh Phi Phi. I didn't really like the town very much on account of all the drunken idiots, like a giant frat party, however the White hotel is an absolute gem. It's right in the town but it was never very loud at night and the front desk woman who books tours is so kind and helpful, she really made it a great stay. Room is extremely clean with AC, very comfortable bed. The island is beautiful and it was worth seeing and taking a tour around to the national park, maya bay and monkey beach.

      Reviewed March 01, 2017
      6.4
      Good
      susan from Malaysia
      Family with teens
      Standard
      Stayed 1 night in December 2016

      Not recommended”

      The hotel looks like located at the back alley..smelly rubbish was packed and placed around the alley..we spotted some cockroaches while walking into the alley. We booked 2 room.. Room 1 - The room look so different from the picture..low water pressure in bathroom and rusty rack.. Room2 - looks as per the picture..spacious room..but problem with aircon so its very hot.. Staff - Receptionist speaks English but not very friendly..the counter is empty most of the time.. Not recommended

      Reviewed December 30, 2016
      8.0
      Excellent
      MY from Vietnam
      Group
      Standard
      Stayed 1 night in May 2016

      Good”

      It was quiet hard to find hotel because the 1st floor is tourist agency and their name board is small. But i got very excellent half day tour by speed boat at this agency. This hotel is not far from pier (about 5min walking). AC and hot water work good. I think with the money i paid cannot get better.

      Reviewed June 05, 2016
      9.3
      Exceptional
      Ian from Canada
      Solo traveler
      Standard
      Stayed 3 nights in September 2015

      Great little hotel that is well-situated”

      Excellent customer service, 3 min walk from the beach and bars, far enough from the music to sleep at night

      My stay here was great! We had a little issue with the wifi and they were more than accommodating when they moved us to a room closer to the wifi. The owner, Eugene, gave us advice on places to eat, where to do laundry, and things to do on the island (ocean kayaking was totally doable!). Good price when compared to the other spots on the island and perfect location; In between the beach and the bars in the centre of town. Would stay here again in a heartbeat!

      Reviewed October 05, 2015
      3.3
      YUN from China
      Solo traveler
      Standard
      Stayed 3 nights in May 2014

      The White Hotel”

      I don't think there is anything that impressed

      We stayed at the White 2. This is the most terrible booking I ever made. I cannot believe they could offer us a room! We checked in in the morning, everything seems fine except the bathroom, filled with strange smell. We tried to get their staff to help us change to another room but there was nobody at the reception. So I had to call the "Forgot Key" contact and got a staff to change the room for us. The second room is a little bit better than the first one. But the pillows are wet and moldy, and the room is such a nice playground for all kinds of insects. So the next day morning when we woke up, we found some insects on our bed, alive and dead. We cannot stay there any more and changed to another hotel. Luckily, we got all our money back. I think that's the only thing I appreciate.

      Reviewed May 06, 2014
      7.3
      Very good
      DongHyun from South Korea
      Solo traveler
      Stayed 2 nights in March 2014

      good cost effective ”

      relatively low price, centrally located, clean room condition

      Room is clean. but in the roof of bathroom , there is a small hole (rain drop directly to the floor of bathroom) There are many night spots around the hotel. That is both merits and demerits (Imagine the sound in the night As you can)

      Reviewed March 19, 2014
      9.0
      Exceptional
      lauren from United States
      Couple
      Standard
      Stayed 1 night in February 2014

      Suprisingly Quiet”

      Location, Quiet at night, clran

      One thing to know is that there are 2 white hotels in tonsai village. If you happen on the wrong one first dont worry the staff there is very friendly and will walk you to the correct one. This was my first time in Koh Phi phi, from everything i read it sounded like a small town that PARTIES and this is 100% accurate. While on the island you will hear horror stories of people not being able to sleep at night because of the noise or people. This is NOT the case with whites hotel. Even though it was a minute walk to the party the hotel was quiet and the bed was comfortable. A good place to recover for the next day. I would stay here again.

      Reviewed March 02, 2014
      12345
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      The White Hotel
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      • Very good location
      • Ton Sai Bay