The Whitehall Hotel, BW Premier Collection

3.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

105 E DELAWARE PLACE, Magnificent Mile, Chicago (IL), United States, 60611-1403

Highlights

Location

Great location w reasonable building but little old building

Highly rated for safety & security

Professional guest services

Excellent service and very clean

Facilities

Beach

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Magnificent Mile, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Your dates are popular among travelersUsers are booking a place in Chicago (IL) every 1 minutes on Agoda.com
Location 9.3
Service 8.4
Value for money 8.1
Cleanliness 8.0

Based on 2,141 verified reviews

Location

9.3

Service

8.4

Value for money

8.1

Cleanliness

8.0

Facilities

7.3

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Nearest transportation options

Chicago is within 0.33 km

Clark/Division Subway Station is within 0.72 km

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 190 places in walking distance!

Parking
Available
Walkable places
900 N Michigan
70 m
Four Seasons Hotel
80 m
Connors Park
90 m
Fourth Presbyterian Church
100 m
Atlas Galleries
110 m
Popular landmarks
360 Chicago Observation Deck
190 m
The Magnificent Mile
480 m
Cloud Gate
1.8 km
Millennium Park
1.9 km
Navy Pier
1.9 km
Closest landmarks
Luxe Spa
120 m
The 900 Shops Mall
140 m
Stuart Weitzman
150 m
Bloomingdale's
150 m
Alternatives
150 m

Good to know

Value for money8.1
Location rating9.3
Nearest airportMidway International Airport (MDW)
Distance to airport15.6 km

Rooms available at The Whitehall Hotel, BW Premier Collection

1 King Bed, Nonsmoking, Chair
...
  • Room size: 28 m²/301 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
2 Queen Beds, Nonsmoking, Chair
...
  • Room size: 28 m²/301 ft²
  • 2 queen beds
  • 2 queen beds
Enter dates to see prices
Suite - 1 King Bed, Nonsmoking, Separate Bedroom, Living Room, Dining Area, 2 Bathrooms
...
  • Room size: 28 m²/301 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Accessibility - 2 Queens, Roll-in Shower, Nonsmoking
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  • Room size: 28 m²/301 ft²
  • 2 queen beds
  • 2 queen beds
Enter dates to see prices
Suite - 1 King Bed, Nonsmoking, Presidential Room, Separate Bedroom, Living Room, Dining Area
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  • Room size: 70 m²/753 ft²
  • 1 king bed
  • 1 king bed
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1 Queen Bed, Nonsmoking, Chair
...
  • Room size: 19 m²/205 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
1 King Bed, Nonsmoking
...
  • 1 king bed
  • 1 king bed
Enter dates to see prices
King Suite with Sofa Bed and Four-Poster Bed - Non-Smoking
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  • Room size: 39 m²/420 ft²
  • 1 king bed and 1 sofa bed
  • 1 king bed and 1 sofa bed
Enter dates to see prices
One-Bedroom King Suite with Living Room and Wet Bar - Non-Smoking
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  • Room size: 70 m²/753 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Suite - 1 King Bed, Nonsmoking, Separate Bedroom, Living Room, Dining Area, 2 Bathrooms
...
  • Room size: 79 m²/850 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

The Whitehall Hotel, BW Premier Collection's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified past guests that have stayed at The Whitehall Hotel, BW Premier Collection had an average nightly stay of 3 nights at this property.

Past guests that stayed at The Whitehall Hotel, BW Premier Collection have given this property a rating of 9.316 for its outstanding location as the main highlight for their stay.

Verified business travelers that have stayed at this property have given The Whitehall Hotel, BW Premier Collection an average rating of 7.5. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given The Whitehall Hotel, BW Premier Collection an average rating of 7.9. You can look up more complete customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given The Whitehall Hotel, BW Premier Collection an average rating of 7.9. You can check out more precise customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given The Whitehall Hotel, BW Premier Collection an average rating of 8.6. You can look up on more comprehensive customer testimonials, and comments for this property down in the review section.

The nearest train, metro, or bus station is Chicago, 330.32 m away from The Whitehall Hotel, BW Premier Collection.

The nearest airport to The Whitehall Hotel, BW Premier Collection is Midway International Airport, 16.0 km away.

More about The Whitehall Hotel, BW Premier Collection

More about The Whitehall Hotel, BW Premier Collection

Experience Elegance and Comfort at The Whitehall Hotel, BW Premier Collection in Chicago

Nestled in the heart of Chicago, The Whitehall Hotel, BW Premier Collection offers guests a sophisticated retreat with timeless charm and modern amenities. Check-in begins at 4:00 PM, providing you ample time to settle in and start exploring the vibrant city. When it's time to bid farewell, guests are kindly requested to check out by 11:00 AM, ensuring a smooth and relaxed departure. Designed with both comfort and convenience in mind, this distinguished hotel welcomes up to two pets per room, making it a perfect choice for travelers who wish to bring their furry friends along. Families traveling with children will appreciate the generous child policy, allowing children aged 3 to 12 to stay free of charge. Whether you're visiting for business or leisure, The Whitehall Hotel promises a memorable stay filled with warmth, elegance, and exceptional hospitality.

Unwind and Indulge at The Whitehall Hotel's Vibrant Bar

At The Whitehall Hotel, BW Premier Collection, guests can unwind and indulge in the vibrant bar located on-site. With its chic and sophisticated ambiance, the bar offers a perfect setting for socializing and relaxation. Whether you're looking to enjoy a refreshing cocktail after a long day of exploring the city or simply want to unwind with a glass of fine wine, the bar at The Whitehall Hotel has you covered. The talented mixologists are ready to craft your favorite drink, while the extensive menu offers a wide selection of beverages to suit every taste. Sit back and savor your drink as you soak in the stylish surroundings and enjoy the lively atmosphere.

Stay Active at Our State-of-the-Art Fitness Center

At The Whitehall Hotel, BW Premier Collection, we believe that maintaining your fitness routine is essential, even while traveling. Our modern fitness center is equipped with a range of high-quality exercise equipment designed to cater to all fitness levels. Whether you're interested in cardio workouts, strength training, or a quick stretch session, you'll find everything you need to stay energized during your stay.

Convenient Facilities at The Whitehall Hotel, BW Premier Collection

Experience seamless convenience during your stay at The Whitehall Hotel, BW Premier Collection, where your security and connectivity are prioritized. The hotel offers secure safety deposit boxes in all rooms, giving you peace of mind to store your valuables, documents, and personal belongings safely and effortlessly. Whether you're traveling for business or leisure, these safety features ensure that your essentials are always protected. Stay connected throughout your visit with complimentary Wi-Fi available in all rooms. Whether you're working remotely, sharing your travel experiences, or simply browsing, you’ll enjoy fast and reliable internet access at no extra cost. This thoughtful amenity makes your stay more comfortable and convenient, allowing you to stay in touch with loved ones or handle urgent matters with ease.

Luxurious Comfort and Modern Amenities at The Whitehall Hotel

Experience the perfect blend of comfort and convenience in the elegantly appointed rooms of The Whitehall Hotel, BW Premier Collection. Each room is equipped with air conditioning to ensure a cool and comfortable stay, along with blackout curtains that provide a restful night's sleep. Guests can unwind watching satellite/cable TV on a sleek television, or enjoy a relaxing moment with complimentary tea and a selection of toiletries for a refreshing refresh. The thoughtful inclusion of bathrobes and a hair dryer adds an extra touch of indulgence to your stay.

Exquisite Dining Experience at The Whitehall Hotel, BW Premier Collection

Nestled within The Whitehall Hotel, BW Premier Collection, the on-site restaurant offers a sophisticated and inviting atmosphere where guests can indulge in a diverse array of culinary delights. The restaurant features a thoughtfully curated menu that emphasizes fresh, locally sourced ingredients, ensuring every dish is a celebration of flavor and quality. Whether you're seeking a hearty breakfast to start your day or a leisurely dinner after exploring Chicago, the dining space provides the perfect setting for any occasion.

Luxurious and Diverse Room Options at The Whitehall Hotel, BW Premier Collection

Discover a range of elegant accommodations at The Whitehall Hotel, BW Premier Collection in Chicago, designed to suit every traveler's needs. Choose from spacious options like the Two Queen Beds rooms, perfect for friends or family, or indulge in the luxurious Suite with a King Bed, separate bedroom, living room, dining area, and two bathrooms for a truly upscale experience. For those seeking extra comfort, the Suite with a four-poster King Bed and sofabed offers a cozy sitting area, while the Presidential Room provides a refined space with a separate bedroom, living room, and dining area. Booking your preferred room type through Agoda ensures you benefit from the best prices and a hassle-free reservation process. Whether you select a straightforward Queen or King Bed room, a more expansive suite, or an accessible room with roll-in shower, Agoda makes it easy to secure your ideal stay effortlessly. Enjoy peace of mind with our seamless booking experience, allowing you to focus on exploring Chicago while we handle the rest.

Experience the Magnificent Mile in the Heart of Chicago

Nestled in the heart of downtown Chicago, The Whitehall Hotel, BW Premier Collection offers an unparalleled location for exploring the vibrant Magnificent Mile. Known as one of the world's premier shopping destinations, this iconic stretch of Michigan Avenue boasts a dazzling array of luxury boutiques, department stores, and flagship designer stores. From high-end fashion to exquisite jewelry and home décor, the Magnificent Mile is a shopper's paradise. But the Magnificent Mile is not just about shopping. This bustling district is also home to a myriad of world-class dining options, ranging from Michelin-starred restaurants to cozy cafes and trendy bars. Indulge in a culinary adventure as you savor a diverse range of cuisines, from classic American steakhouses to innovative fusion dishes. Beyond shopping and dining, the Magnificent Mile is also a cultural hub, dotted with renowned museums, galleries, and iconic landmarks. Immerse yourself in art and history at the Art Institute of Chicago or marvel at the architectural wonders of the Chicago Water Tower and the Tribune Tower. For those seeking entertainment, the Magnificent Mile is just steps away from the Theater District, where you can catch a Broadway show or enjoy live performances. With its prime location on the Magnificent Mile, The Whitehall Hotel, BW Premier Collection provides the perfect base for exploring all that Chicago has to offer. Whether you're a shopaholic, a food enthusiast, or a culture vulture, the Magnificent Mile promises an unforgettable experience in the heart of the Windy City.

Traveling to The Whitehall Hotel, BW Premier Collection from Chicago's Airports

When it comes to traveling from the airport to The Whitehall Hotel, BW Premier Collection in Chicago, you have a few options depending on which airport you arrive at. If you fly into O'Hare International Airport (ORD), the most convenient way to reach the hotel is by taking a taxi or ride-sharing service. The journey usually takes around 30 minutes, depending on traffic. Alternatively, you can take the Blue Line train from the airport to the Chicago Red Line station, and then transfer to the Chicago Red Line heading towards Howard. Get off at the Chicago station, which is just a short walk away from the hotel. If you arrive at Midway International Airport (MDW), you can also opt for a taxi or ride-sharing service, which will take around 25 minutes to reach The Whitehall Hotel. Another option is to take the Orange Line train from the airport to the State/Lake station, and then walk for about 10 minutes to the hotel. This journey typically takes around 35 minutes. No matter which airport you arrive at, transportation options are readily available to ensure a smooth and hassle-free journey to The Whitehall Hotel. The hotel's prime location in the Magnificent Mile area makes it easily accessible from both airports, allowing you to start your Chicago adventure as soon as you arrive.

Discover Iconic Landmarks and Cultural Attractions near The Whitehall Hotel, BW Premier Collection

Nestled in the heart of Chicago, The Whitehall Hotel, BW Premier Collection offers easy access to some of the city's most iconic landmarks and cultural attractions. Located just steps away from The Magnificent Mile, guests can indulge in a world-renowned shopping experience, with luxury boutiques, department stores, and designer labels lining this vibrant stretch of Michigan Avenue. For those seeking breathtaking views of the city skyline, a visit to the 360 Chicago Observation Deck is a must. Situated atop the historic John Hancock Center, this observatory offers panoramic vistas of Chicago's skyline and Lake Michigan. Adrenaline junkies can even experience TILT, an exhilarating platform that tilts guests outward from the building, providing a unique perspective on the city below. Navy Pier, located nearby, is a beloved Chicago landmark that offers a variety of entertainment options for visitors of all ages. From thrilling rides and attractions to fireworks displays and live performances, there's never a dull moment at this bustling waterfront destination. Additionally, art enthusiasts can explore the Museum of Contemporary Art, which showcases an impressive collection of contemporary artworks from around the world. With its prime location and proximity to these renowned landmarks and attractions, The Whitehall Hotel is the perfect base for exploring the best of what Chicago has to offer.

Convenient Public Transport Options near The Whitehall Hotel, BW Premier Collection

Situated in the heart of Chicago, The Whitehall Hotel, BW Premier Collection offers easy access to various public transport stations, making it a convenient choice for travelers. One of the nearest stations is the Clark/Division Subway Station, located just a short walk away from the hotel. This subway station is part of the Chicago Transit Authority's Red Line, which provides quick and efficient transportation to popular destinations throughout the city. Whether you're heading to downtown Chicago, exploring the vibrant neighborhoods, or visiting iconic attractions like Millennium Park or Navy Pier, the Clark/Division Subway Station serves as a gateway to all these exciting destinations. Additionally, the Clark/Division Subway Station is well-connected to other major transportation hubs, allowing guests at The Whitehall Hotel to easily travel to and from the airport. The subway station provides convenient connections to both O'Hare International Airport and Midway International Airport, ensuring a hassle-free journey for guests arriving or departing from Chicago. With the Clark/Division Subway Station just steps away, guests can enjoy the convenience of exploring the city's top attractions and reaching their desired destinations with ease.

A Culinary Adventure Awaits

Indulge in a culinary adventure while staying at The Whitehall Hotel, BW Premier Collection. With a plethora of dining options just steps away, you'll be spoilt for choice. Savor the flavors of Mediterranean-inspired dishes at The Purple Pig Restaurant, known for its vibrant atmosphere and mouthwatering small plates. For a taste of Chicago's iconic food scene, head to Billy Goat Tavern (The Original) and sink your teeth into their famous cheeseburgers. Start your day off right with a delicious breakfast at Wildberry Pancakes and Cafe, where fluffy pancakes and hearty omelettes are the specialties. If you're in the mood for authentic Italian cuisine, Volare Ristorante Italiano is a must-visit, serving up classic dishes in a charming setting. Yolk - Streeterville is another popular breakfast spot, offering a variety of creative egg dishes and fluffy French toast. Labriola Chicago is a great choice for those craving gourmet sandwiches and artisanal pastries. Indulge in traditional Italian fare at Francesca's on Chestnut, where homemade pasta and wood-fired pizzas steal the show. For a fine dining experience with stunning views of the city, NoMI Kitchen is the place to be, offering a menu of innovative dishes crafted with locally sourced ingredients. Current Restaurant is a hidden gem, known for its contemporary American cuisine and cozy ambiance. And if you're craving a classic burger, look no further than M Burger, where juicy patties and crispy fries are always on the menu. With such a diverse array of restaurants at your doorstep, your taste buds are in for a treat during your stay at The Whitehall Hotel.

Shop 'til You Drop at The Whitehall Hotel, BW Premier Collection

Located in the heart of Chicago, The Whitehall Hotel, BW Premier Collection is surrounded by an array of shopping landmarks that will entice even the most discerning shoppers. Just steps away from the hotel, you'll find luxury brands like Tod's, Saks Fifth Avenue, and Jil Sander, where you can indulge in the latest fashion trends and designer accessories. For music lovers, Virgin Megastore offers a wide selection of CDs, vinyl records, and merchandise from your favorite artists. If you're in the mood for some unique floral arrangements, The Daisy Shop is the perfect place to find stunning bouquets and floral gifts. For travel enthusiasts, Flight 001 is a must-visit, offering a curated collection of travel essentials and accessories. Denim Lounge is a haven for denim lovers, showcasing a wide range of jeans from top brands. Neiman Marcus, known for its high-end fashion and accessories, is just a short walk away. Need some groceries or a quick snack? East Delaware Pantry has you covered with its selection of gourmet food and pantry staples. And of course, no shopping spree is complete without a visit to the Levi's Store, where you can find the perfect pair of jeans to complete your wardrobe. With these shopping landmarks just moments away, The Whitehall Hotel, BW Premier Collection is the ideal destination for fashion-forward travelers and avid shoppers.

Affordable Luxury: Experience Chicago at The Whitehall Hotel

Escape to the heart of Chicago and indulge in the affordable luxury of The Whitehall Hotel, BW Premier Collection. With an average room price of just $189, this elegant hotel offers exceptional value without compromising on quality or comfort. Compared to the average price of a hotel room in Chicago, which stands at $227, The Whitehall Hotel provides a remarkable opportunity to experience the city's vibrant culture and iconic landmarks at a more affordable rate. Whether you're visiting for business or pleasure, this hidden gem offers an unbeatable combination of convenience, style, and affordability. At The Whitehall Hotel, you'll discover a haven of tranquility amidst the bustling streets of Chicago. Immerse yourself in the timeless elegance of the meticulously designed rooms, featuring plush furnishings, modern amenities, and breathtaking city views. Indulge in the hotel's renowned dining options, where expert chefs create culinary masterpieces using the finest local ingredients. With its prime location in the prestigious Gold Coast neighborhood, The Whitehall Hotel is just steps away from world-class shopping on the Magnificent Mile, iconic attractions like Millennium Park and Navy Pier, and a vibrant dining and nightlife scene. Whether you're exploring the city's rich history, attending a business conference, or simply seeking a memorable getaway, The Whitehall Hotel offers an exceptional experience at an affordable price.

Excellent Service and Clean Rooms

The Whitehall Hotel, BW Premier Collection in Chicago is known for its exceptional service and clean rooms. Guests have praised the very accommodating staff and the hotel's great restaurant. The friendly and helpful staff ensures that guests have a pleasant stay, making them feel welcome and taken care of. The rooms are described as very nice, clean, and spacious, providing a comfortable and relaxing atmosphere. The hotel's perfect location allows guests to easily explore the city, and the fast wifi connection is an added convenience. With its excellent service and clean rooms, The Whitehall Hotel is a top choice for travelers visiting Chicago.

A Memorable Stay at The Whitehall Hotel, BW Premier Collection

Discover the perfect blend of comfort, value, and exceptional service at The Whitehall Hotel, BW Premier Collection in Chicago. With an overall rating of 7.9, this hotel has consistently impressed guests with its outstanding features and amenities. From the moment you step into the elegant lobby, you'll be greeted by a friendly and attentive staff, whose performance has been rated at an impressive 8.4. Their dedication to ensuring a memorable stay is evident in every interaction, making you feel truly valued as a guest. One of the standout aspects of The Whitehall Hotel is its unbeatable location, which has earned a remarkable rating of 9.3. Situated in the heart of Chicago, you'll find yourself just steps away from iconic landmarks, world-class shopping, and vibrant dining options. Whether you're here for business or leisure, this prime location allows you to easily explore the city's vibrant energy and immerse yourself in its rich culture. Cleanliness is of utmost importance at The Whitehall Hotel, and it shows with a rating of 8.0. The hotel's meticulous attention to detail ensures that every corner is spotless and every room is impeccably maintained. You can relax and unwind in the comfort of your well-appointed room, knowing that cleanliness is a top priority. When it comes to value, The Whitehall Hotel truly exceeds expectations with a rating of 8.0. Guests appreciate the excellent value for money they receive, as the hotel offers a range of amenities and services that are well worth the price. From the stylish and comfortable accommodations to the exceptional customer service, every aspect of your stay is designed to provide you with an exceptional experience. Experience the best of Chicago at The Whitehall Hotel, BW Premier Collection, where exceptional staff performance, unbeatable location, cleanliness, and great value come together to create an unforgettable stay.

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Amenities and facilities

Very good7.3

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Access all room by interior corridor
  • Facilities for disabled guests
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Gym/fitness
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Elevator
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Complimentary tea
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Non-smoking
  • Satellite/cable channels
  • Wake-up service

Food and dining

Restaurants on site
Fornetto Mei
  • Cuisine: Italian
Mei's Corner
  • Cuisine: Chinese

Location

105 E DELAWARE PLACE, Magnificent Mile, Chicago (IL), United States, 60611-1403

Exceptional9.3

Location

Airports
  • Midway International Airport (MDW)
    15.6 km
  • O'Hare International Airport (ORD)
    24.8 km
Public transportation
  • Chicago
    330 m
  • Clark/Division Subway Station
    720 m
Hospital or clinic
  • Ann and Robert H. Lurie Children's Hospital of Chicago
    450 m
Shopping
  • Water Tower Place
    190 m
Convenience store
  • 7 Eleven
    280 m
Cash withdrawal
  • ATM
    50 m

What's nearby

Popular landmarks
  • 360 Chicago Observation Deck
    190 m
  • The Magnificent Mile
    480 m
  • Cloud Gate
    1.8 km
  • Millennium Park
    1.9 km
  • Navy Pier
    1.9 km
  • The Art Institute of Chicago
    2.2 km
  • Skydeck Chicago - Willis Tower
    2.4 km
  • Shedd Aquarium
    3.6 km
  • Wrigley Field
    6.0 km
  • Museum of Science and Industry
    12.6 km
Nearby landmarks
  • 900 N Michigan
    70 m
  • Four Seasons Hotel
    80 m
  • Connors Park
    90 m
  • Fourth Presbyterian Church
    100 m
  • Atlas Galleries
    110 m
  • Luxe Spa
    120 m
  • John Hancock Center
    140 m
  • America's Gallery For Animation & Cartoon Art
    140 m
  • St. James Chapel
    140 m
  • H&M
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Parking
  • Daily parking fee51 USD

Reviews of The Whitehall Hotel, BW Premier Collection from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 3.2
  • 7.6
  • 10
  • 10
  • 10
  • 9.2
  • 8.8
  • 8.4
  • 8.0
  • 8.0

Most recent

  • Location score 9.3 out of 10 and is a high score in Chicago (IL)
    Location9.3
  • Service score 8.4 out of 10 and is a high score in Chicago (IL)
    Service8.4
  • Value for money score 8.1 out of 10 and is a high score in Chicago (IL)
    Value for money8.1
  • Cleanliness score 8 out of 10
    Cleanliness8.0
  • Facilities score 7.3 out of 10
    Facilities7.3
High score for Chicago (IL)

Rating

9+ Exceptional (61)
8-9 Excellent (29)
7-8 Very Good (29)
6-7 Good (6)
<6 Below Expectation (25)

Review summary

Powered by OpenAI

Located at Magnificent Mile, this hotel offers excellent service from friendly staff. Just steps away from John Hancock Center and Water Tower, it's easy to enjoy shopping and entertainment. Clean, comfortable and well-maintained rooms and bathrooms. Surrounded by numerous restaurants, shops and attractions in Gold Coast, Magnificent Mile, and Lakefront, making it a convenient trip.

On the downside, a few reviews mention that the hotel and facilities need renovation as they are outdated. However, the excellent staff and prime location compensate for it.

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Service

Mentioned in 11 reviews
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63% Positive
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36% Unfavourable

Location

Mentioned in 8 reviews
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100% Positive

Cleanliness

Mentioned in 4 reviews
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25% Positive
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75% Unfavourable

Room comfort

Mentioned in 4 reviews
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25% Unfavourable

Breakfast

Mentioned in 2 reviews
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50% Unfavourable

Gym

Mentioned in 2 reviews
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Property facilities

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Room size

Mentioned in 2 reviews
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Wi-Fi

Mentioned in 2 reviews
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Showing 150 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Jacob from Japan
    Solo traveler
    1 King Bed, Nonsmoking, Chair
    Stayed 2 nights in August 2025

    “Great hotel!”

    Perfect central location near sights and public transportation. The room was very well appointed and comfortable, and wifi joined automatically without annoying passwords or interstitials. Helpful staff. Breakfast was just okay--the dining area was crowded and might be a bit small for the number of rooms, and the selection was the same both nights I stayed, but still tasty!

    Reviewed September 02, 2025
  2. 7.6
    Very good
    Federico from United States
    Couple
    1 Queen Bed, Nonsmoking, Chair
    Stayed 1 night in May 2025

    “One night stay”

    Bed and pillows are very comfortable. Renovated older space. We were in room 303 and the sink in the bathroom works but needs to be repaired so it doesn’t fall apart. Staff are nice and very accommodating.

    Reviewed May 11, 2025
  3. 10.0
    Exceptional
    석진 from South Korea
    Business traveler
    Superior Room
    Stayed 4 nights in April 2023

    “Best choice for everyone!”

    Even though it is quite a traditional hotel, it is so clean and wonderful. Perfect location to go anywhere in Chicago (at least for me who loves to walk). The street the hotel is located on is so safe and clean, and it is close to John Hancock Center which has a nice lounge and restaurant. I went to the lounge for two days, since it is so close that I can easily go at any time. I believe that it is a really good choice to go to the lounge, not the other towers to see the Chicago views. the staffs are so nice, kind and welcoming. I Stayed here for 6days, and I absolutely liked here.

    Reviewed April 16, 2023
  4. 8.4
    Excellent
    Sutira from United States
    Couple
    Superior Room
    Stayed 3 nights in September 2023

    “Excellent”

    Great spacious room with a king sixe bed. Clean and large bathroom. Had all the amenities that needed. Would be better if they was an actual couch not a corner chairs paired together. The outlets could be updated, they weren't the best and thought they might spark. THEIR PILLOWS WERE 0/5, TERRIBLY FLAT AND DO NOT HOLD THEIR SHAPES. THEY PROVIDE NO HEAD OR NECK SUPPORT! Shout out to the restaurant that's part of the hotel, Kirei, their krispy rice cakes with spicy tuna and the dumolings were surprisingly delicious.

    Reviewed September 16, 2023
  5. 8.0
    Excellent
    Yodsaya from Thailand
    Couple
    1 King Bed, Nonsmoking, Chair
    Stayed 4 nights in October 2025

    “Good Location”

    Location is good, close to subway station and easy to walk around. The buidling and room is quite old. The room is very dark, they have only table lambs in the room. The bed is comfy and staff is nice and friendly.

    Reviewed October 26, 2025
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