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Exterior view, The William Vale in New York (NY)
Standard Queen Room with Balcony - Bathroom, The William Vale in New York (NY)
Swimming pool, The William Vale in New York (NY)
a large stairway leading up to a large room, The William Vale in New York (NY)
Lobby, The William Vale in New York (NY)
Swimming pool [outdoor], The William Vale in New York (NY)
Swimming pool [outdoor], The William Vale in New York (NY)

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8.9

Excellent

124 reviews

124 reviews

View9
Housekeeping4
Car Park1
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - 1.9 kilometers from city center
Excellent for walking
Parking
Available
Walkable places
MoPi - Museum of Pizza
40 m
Brooklyn Bowl
60 m
Brooklyn Brewery
90 m
Kiesza - Hideaway
140 m
Gutter
160 m
Popular landmarks
Empire State Building
3.8 km
Grand Central Terminal
3.8 km
Top of the Rock
4.5 km
Broadway
4.6 km
Times Square
4.6 km
Closest landmarks
Brooklyn Ale House
400 m
Beacon's Closet
430 m
McCarren Park
430 m
Midoriya
430 m
Artists & Fleas
440 m

The William Vale

111 North 12 Street, Brooklyn, New York (NY), United States, 11249 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Brooklyn part of New York (NY), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Central Park. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Luggage storage

Cash withdrawal

Your dates are popular among travelersPopular destination! Properties in New York (NY) are being booked every minute!
Value for money8.2
Distance to city center2.2 miles
Location rating9.0
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.3 km

Rooms available at The William Vale

King One Bedroom Suite With Balcony
...
  • Room size: 51 m²/549 ft²
  • Balcony/terrace
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Gotham Corner King Suite with Wraparound Balcony
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Deluxe Corner Suite with Wraparound Balcony
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Gotham Deluxe Queen Room with Balcony
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Gotham Deluxe King Room with Balcony
...
  • Room size: 23 m²/248 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Standard Queen Room with Balcony
...
  • Room size: 22 m²/237 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
King with Balcony
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Double Double Room with Balcony
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
King One Bedroom Suite ADA with Balcony
...
  • Room size: 51 m²/549 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Gotham Corner Suite ADA with Wraparound Balcony
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 sofa bed & 1 king bed
Enter dates to see prices

Frequently asked questions

Does The William Vale have bars on the premises?

Experience your vacation the finest way with a drink in your hand at The William Vale's bar available right in front of your doorstep for when you need a sip or two.

Does The William Vale have a swimming pool?

While staying at The William Vale, you can enjoy the None facility to get your day started the right way with a splash for a stimulating morning or evening.

Does The William Vale have a fitness center?

The William Vale offers free 24-hour fitness center that is effortlessly located at the tip of your finger, allowing you to get your daily training session in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Does The William Vale provide laundry services?

Yes! The William Vale features laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.

Does The William Vale provide an option for contactless check-in and check-out?

At The William Vale, guests can take part in contactless check-in and check-out option offered by this property for your comfort and safety.

What interesting attractions are nearby The William Vale that are in walking range?

While residing at The William Vale, begin your holiday by discovering the nearest attractions that are within walking distance to the property which include Kiesza - Hideaway, Gutter, and Brooklyn Flea Market - Williamsburg.

What bars are nearby The William Vale?

While staying at The William Vale, indulge in your evening or night out at Alligator Lounge, Clubhouse, and Lakeside Lounge to get the most out of your nightlife.

Is The William Vale pet-friendly?

The William Vale allows pets onto this property. In addition, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

At what time of the year is The William Vale most popular?

The William Vale's most popular month where verified tourists have stayed the most is in June.

What payment options are supported at The William Vale?

The William Vale supports up to 6, with payment card selections such as Discover Card, Visa, MasterCard, and American Express.

What is the average rating that verified Solo travelers' have given to The William Vale?

Verified solo travelers that have stayed at this property have given The William Vale an average rating of 8.5. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at The William Vale?

Check-in is from 03:00 pm, and check-out is until 11:00 am. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated periods may be charged an additional fee.

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Explore the neighborhood

What people love about The William Vale

  • 10

    Exceptional
    Cleanliness

    "Room was very clean ."

    Gohtam

    |

    February 11, 2021

  • 10

    Exceptional
    Location

    "Location is great, so much going on right on the hotels doorstep."

    Jacob

    |

    December 7, 2019

  • 10

    Exceptional
    Staff 

    "Love this property - great staff - very professional."

    Andrea

    |

    March 22, 2023

Overall rating:

8.9

Excellent
124 reviews
Cleanliness
9.3
Facilities
9.1
Location
9.0
Read all reviews >
More about The William Vale

More about The William Vale

The William Vale

Make everyday special with all that New York (NY) has to offer with a stay at The William Vale.
Enjoy all that The William Vale has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including luggage storage and safety deposit boxes.
Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the The William Vale. For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at The William Vale provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at The William Vale, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at The William Vale. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't miss out on all that New York (NY) has to offer! A great museum trip can be had at The National 9/11 Memorial & Museum located 4.9 km away, with local art that provides a sense of the region. Be sure to stop by Top of the Rock located 4.4 km away, one of the most famous of all local landmarks.

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Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Food & Dining

1 mention

Swimming Pool

1 mention

View

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • French
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
Access
  • Allergy-free rooms
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pets allowed
  • Pets allowed for free
  • Security [24-hour]
  • Service animals are welcome
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Valet parking
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
Restaurants on site
Leuca
  • Cuisine: Italian
  • Menu: Buffet
Westlight
  • Menu: Buffet

Location

111 North 12 Street, Brooklyn, New York (NY), United States, 11249
Excellent
Location

9

Airports
  • LaGuardia Airport (LGA)
    9.3 km
  • Teterboro Airport (TEB)
    17.3 km
Public transportation
  • Vernon Boulevard-Jackson Avenue Subway Station
    2.3 km
  • Hunters Point Avenue Subway Station
    2.3 km
Hospital or clinic
  • Charles Ptak, DDS
    600 m
Shopping
  • Macy's Herald Square
    4.0 km
Convenience store
  • 7 Eleven
    840 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Empire State Building
    3.8 km
  • Grand Central Terminal
    3.8 km
  • Top of the Rock
    4.5 km
  • Broadway
    4.6 km
  • Times Square
    4.6 km
  • The National 9/11 Memorial & Museum
    4.9 km
  • High Line
    4.9 km
  • Central Park
    5.1 km
  • The Metropolitan Museum of Art
    6.3 km
  • Statue of Liberty
    8.2 km
Nearby landmarks
  • MoPi - Museum of Pizza
    40 m
  • Brooklyn Bowl
    60 m
  • Brooklyn Brewery
    90 m
  • Kiesza - Hideaway
    140 m
  • Gutter
    160 m
  • Brooklyn Flea Market - Williamsburg
    220 m
  • Priska C. Juschka Fine Art
    250 m
  • Momenta Art
    270 m
  • Brooklyn Night Bazaar
    280 m
  • Heatonist
    320 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Standard rooms allow occupancy of 2 guests and a maximum of an additional 2 guests. Suites allow occupancy of 4 and a maximum of 4 additional guests. Additional guests are not permitted in guest rooms during quiet hours. Quiet hours are from 10:00 PM to 8:00 AM on weekdays and 11:00 PM to 9:00 AM on weekends. The hotel reserves the right to remove any guests who are responsible for excessive noise, noxious odors or parties. Guests will also be responsible for any recovery charges for neighboring rooms due to complaints associated with unauthorized guests, excessive noise, noxious odors or unapproved gatherings above the permitted occupancy per room.
  • The property will collect a Destination Fee fee USD 25 per night + tax. Destination Fee includes: Welcome amenity, Access to seasonal activations, Bottled water, In-room Lavazza coffee, Digital publications via PressReader app, Casting to in-room TV from your personal device.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center2.2 miles
Extras
  • Breakfast charge (unless included in room price)30 USD
The property
  • Number of rooms 183
  • Year property opened2016
Parking
  • Daily parking fee40 USD

Reviews of The William Vale from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities9.1
Location9.0
Service8.9
Value for money8.2
High score for New York (NY)
Rating
9+ Exceptional (22)
8-9 Excellent (5)
7-8 Very Good (2)
6-7 Good (6)
<6 Below Expectation (4)
Time of the year
Mar - May (7)
Jun - Aug (10)
Sep - Nov (14)
Dec - Feb (8)

Show reviews that mention 

Showing 39 verified guest comments
12
10.0
Exceptional
Gohtam from United States
Couple
Gotham Deluxe King Room with Balcony
Stayed 1 night in February 2021

Gotham balcony Room ”

Very nice view of the city from the balcony . Room was very clean . I would Reccomend this hotel to anyone .

Reviewed February 12, 2021

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10.0
Exceptional
Henry from United States
Group
Standard Queen Room with Balcony
Stayed 1 night in July 2020

Chester was amazing to us.”

He upgraded our queen room to high floor corner suite with amazing view of the water and Manhattan skyline.

Reviewed July 22, 2020

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10.0
Exceptional
Andreia from United Kingdom
Couple
King with Balcony
Stayed 4 nights in December 2019

Breath-taking views and wonderful hotel!”

Staff are amazing – hotel is very unique! Would definitely recommend to anyone staying in Brooklyn!

Reviewed January 04, 2020

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8.8
Excellent
Crystal from United States
Couple
Gotham Deluxe Queen Room with Balcony
Stayed 1 night in December 2021

Christmas”

Gotham room had a beautiful view

Reviewed May 04, 2022

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6.0
Gary from United States
Couple
Standard Queen Room with Balcony
Stayed 1 night in March 2022

Guest Experience of Gary & Doreen Greenwald”

We live on the North shore of LI 1/2 hr. away. Called prior to our departure from our home requesting an early check in and told just come over and we will try. We arrived at 2:45. Check in delayed until 5:30, because the room was not ready, causing us to be late to our event that evening, which was the reason why we were there, to attend a black tie wedding across the street. The room smelled like Ammonia upon entering our room and gave us both headaches, too. Not a good experience. I travel for business four months a year and have to report that this was a very uncomfortable hotel experience.

Reviewed March 28, 2022

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5.2
Annie from United States
Solo traveler
King with Balcony
Stayed 1 night in August 2020

Underwhelming”

Understand it’s a challenging time right now and am definitely happy to cut people some slack and ease up on expectations... with the exception of the awesome guy managing the pool, service was mediocre at best. Brief example — pool bar... “do you have Arnold palmers?” “No.” Um, ok. “How about just a plain iced tea? Or a lemonade?” “We don’t have that.” “Ok. Anything light and non-alcoholic? Or could i order from the restaurant or something?” “No.” “So you only serve alcohol?” “Yes.” That helpful exchange happened after I stood at the empty bar for 5 minutes while the two bartenders ignored me. I’m a mom. I work full-time. I travel a lot. I get it it I promise I do. But that one interaction MATTERS. I will not ever even entertain staying at this hotel at their normal rates — which now seem utterly insane and unconscionable. $700/night?! Oh yeah, and rooms are lackluster, and cleaning was meh. Crumbs on the floor when i arrived in my room. Just gross. Small things matter.

Reviewed September 02, 2020

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9.6
Exceptional
Isabelle from United Kingdom
Couple
King with Balcony
Stayed 6 nights in September 2018

Absolutely magical way to experience Williamsburg & NYC for the first time”

Everything about or anniversary experience at the William Vale was incredible - from check in to check out the staff, facilities and the room itself we felt this was the most perfect way to experience the original vibe of Brooklyn and Manhatten for the first time. Design, cleanliness and service were on point. It's pricey (for sure!) but worth absolutely every penny! Do yourself a favour and stay at the WV when you're in NY next!

Reviewed December 01, 2018

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9.6
Exceptional
Jena from Canada
Couple
Stayed 2 nights in November 2016

Excellent stay in Williamsburg”

I highly recommend the William Vale hotel. The room was perfect, very clean, comfortable, modern, and tastefully decorated. The shower was heavenly. Staff were all very friendly and helpful, and ready to accommodate our every need. The rooftop bar is STUNNING. We were there in November so unfortunately we didn't get to take advantage of the pool. The metro is an easy 5 minute walk down Bedford Ave, and you will be in the centre of Manhattan within 15-20 minutes of leaving the hotel. I love staying in Williamsburg for the atmosphere and restaurants, and the William Vale added a touch of luxury to our stay! We thoroughly enjoyed it and will definitely return to this hotel next time we are visiting NYC.

Reviewed November 16, 2016

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9.2
Exceptional
Carys from United Kingdom
Couple
Stayed 2 nights in August 2017

Great stay!”

We had an amazing stay at The William Vale and can't wait to return. The rooms are beautiful and the view is incredible! Our only complaint was the lack of lifts.... you wait forever to get up and down :( Apart from that would definitely recommend to anyone who fancies checking out Williamsburg.

Reviewed January 03, 2018

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10.0
Exceptional
Jacob from United Kingdom
Couple
King with Balcony
Stayed 2 nights in December 2019

The best hotel I have ever stayed in. The William Vale is faultless. ”

Location is great, so much going on right on the hotels doorstep. The details this hotel goes into to make your stay first class is really something special. The view and design of the space is breathtaking. The staff are friendly yet relaxed; a balance most hotel staff find hard to grasp! I also had the best nights sleep and woke up feeling happy and calm. Honestly it was just perfect. I will never book a different hotel in New York.

Reviewed December 07, 2019

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6.4
Good
yana from Canada
Solo traveler
Stayed 2 nights in October 2017

Good”

William Vale did not come close to meeting the expectations, or for that matter the requirements of a 5 star hotel rating. On the positive side, the rooms are nice, bright, clean, and reasonably sized for New York. The location is w/in walking (10 mins) to 2 subway lines, one of which (L) gets into Manhattan in 1 stop, union Sq. in 3. There’s plenty of good food around; swimming pool, valet service, etc. The main problem with the hotel is the service. I arrived at 10:00 AM, so understandably the room was not available yet. It wasn’t available at 12:00 or 14:00. Yes, the check in time is 15:00, but it is reasonable to expect more from a 5 star hotel, which was not fully booked at the time. I was told that after housekeeping finishes cleaning the room, it needs to be “inspected”, presumably to ensure that it is ready for the next guest. Again, the normally expected room amenities of a 5 star hotel were not met by WV; no bathrobes, no slippers, no toothbrushes, etc.…Hotel’s primary function is to provide a comfortable room, and room in a 5 star hotel should have most simple things like robe & slippers. They were of course brought to me within an hour of calling, but the point is; they should be available w/out asking for them. One of the items that were available in the room was a shower cap, which I left wet on the counter (forgot to throw it away). It was waiting for me there the next day – housekeeping did not throw it away either, nor did they replace it. There are positives in this hotel, but I’m not commenting on them more because these petty and miserly measures of the hotel totally overshadowed the good points. The hotel has great potential and revisiting customer service policies and room amenities is vital if the hotel wants to live up to the 5 star claims.

Reviewed October 17, 2017

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6.4
Good
Jeffrey from Australia
Business traveler
Double Double Room with Balcony
Stayed 4 nights in October 2018

Not as good as I had hoped”

The William Vales is nice new, modern hotel within waling distance of central Brooklyn. The actual location is bit disappointing as it offers very little in the way of restaurants nearby or thinks to do. The hotel is lovely, with good facilities and nice spacious rooms. Dining is a bit limited, although what they do have is very well run and of high quality. If you need to be in that part of Brooklyn, then the William Vale is the best hotel on offer, however, next time I think I will stay somewhere more interesting and commute.

Reviewed November 22, 2018

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8.4
Excellent
Chris from United Kingdom
Couple
Standard Queen Room with Balcony
Stayed 5 nights in August 2018

Small rooms, too small for two people everything else great”

Rooms are on the small side and view is spoilt by huge construction site going on that’s not going to finish any time soon. Pool staff were great and up for a laugh and always happy to help. Location is also good as you have lots of nice places to eat within walking distance. If your on floor 16 or below probably worth asking to be moved higher if you want to enjoy the views properly. Anyway all in all nice hotel but the size of the standard rooms put me off from staying here again if with the wife, if I’m solo then I would. Rooftop bar is worth checking out. Although they do charge everyone including hotel guests to visit the roof above the bar which is $20. Seems a bit tight to do that to guests as well.

Reviewed August 28, 2018

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8.8
Excellent
May from Singapore
Group
King with Balcony
Stayed 6 nights in May 2017

Big mistake for ordering breakfast! ”

The view was great and staffs were friendly but breakfast was late, biggest mistake for ordering breakfast in room. I ordered breakfast for between 7:30am-8:00am at 10:00pm. And my breakfast didn’t come until 8:30am so I called and checked what happened and one girl answered my question was like “Our breakfast starts at 9:00am.” But I told her that I made an order by phone to bring my breakfast at around 7:30-8:00am and she asked me what did I order so had to repeat then she said she will send it to my room right away and of course, my breakfast arrived after 9:00am. I was planned to be in downtown area at 9:00am but I reached there at 11:00am on that day. Everything I have planned was all messed up. Thank you for that.  And the housekeeping is so early like at 9am. But bathroom and room were so clean and nice :)

Reviewed May 24, 2017

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10.0
Exceptional
Hyungjin from South Korea
Solo traveler
King with Balcony
Stayed 1 night in August 2017

Fantastic experence! ”

Everything was perfect and the night view of the room was superb. The entire hotel is clean, the staff is friendly. The bars on the roof are polished and delicious! :) I'll visit this Hotel :)

Reviewed August 13, 2017

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9.2
Exceptional
Doug from United Kingdom
Couple
Stayed 7 nights in October 2017

Exceptional”

Lovely hotel, but unless you get a manageable price, extremely expensive for a couple travelling for leisure purposes.

Reviewed October 28, 2017

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9.2
Exceptional
STEPHANIE from United Kingdom
Couple
Stayed 3 nights in December 2017

Exceptional”

Absolutely brilliant hotel, fantastic service! Would be great to have some spa facilities or nail bar in the hotel itself but other that that everything you need is there! Will definitely be back

Reviewed January 02, 2018

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6.8
Good
Putthikon from Thailand
Couple
Stayed 1 night in October 2017

Fair”

I expected a great services at the kind of hotel like this, especially this price. But I was so disappointed at the service there staff wasn't friendly and helpful at all, we didn't get treated as a guest or get prioritize at the rooftop bar. The only staff that take good care of us is the guy in the pink suite (not sure what's his name) He is so good. The room was clean and we quite impressed with the design of the room and the space. Balcony is huge also the view is great too!

Reviewed February 15, 2018

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6.8
Good
Allison from United States
Group
Double Double Room with Balcony
Stayed 1 night in August 2019

Horrible service ”

Tons of mistakes made throughout our entire trip by the staff. Very unorganized and not very accommodating. Would never recommend any one to stay here. Other hotels nearby that are just as nice.

Reviewed August 05, 2019

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10.0
Exceptional
Monica
Couple
Standard Queen Room with Balcony
Stayed 1 night in March 2019

Exceptional”

Tamika at the front desk was amazing!!

Reviewed March 10, 2019

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12
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