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Entrance, The Willows Hotel in Chicago (IL)
The Willows Hotel
Entrance, The Willows Hotel in Chicago (IL)
Lobby, The Willows Hotel in Chicago (IL)
Lobby, The Willows Hotel in Chicago (IL)
Bathroom, The Willows Hotel in Chicago (IL)
Bathroom, The Willows Hotel in Chicago (IL)

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8.4

Excellent

108 reviews

108 reviews

Housekeeping4
Breakfast2
24-hour front desk2
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - 2.95 kilometers from city center
Exceptional for walking
Parking
Available
Walkable places
Toyscape
160 m
Midwest Stereo
180 m
Landmark’s Century Centre
190 m
Gramaphone Records
190 m
Apple Bite Mart
200 m
Popular landmarks
Wrigley Field
1.9 km
360 Chicago Observation Deck
4.3 km
The Magnificent Mile
4.6 km
Navy Pier
5.7 km
Cloud Gate
5.9 km
Closest landmarks
TimeLine Theatre
280 m
Duke of Perth
290 m
Howard Brown Health Diversey
320 m
Threadless
350 m
Elks Veterans Memorial
370 m

The Willows Hotel

555 W Surf St, Lake View, Chicago (IL), United States, 60657 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Lake View part of Chicago (IL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Millennium Park. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

800 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Golf course [on-site]

Fitness center

Bar

This property is in high demand!

3 travelers have booked today.

Value for money8.0
Distance to city center5 miles
Location rating9.0
Nearest airportMidway International Airport (MDW)
Distance to airport18.1 km

Rooms available at The Willows Hotel

Exceptional
Room comfort & quality

9.5

Executive King Room
...
  • Room size: 53 m²/570 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Queen Room with Two Queen Beds
...
  • Room size: 53 m²/570 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Queen Standard Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Queen Compact Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Room #5670624
...
    Enter dates to see prices
    Small Queen Bed Room
    ...
    • Room size: 11 m²/118 ft²
    • Shower
    Enter dates to see prices
    Room #5670617
    ...
      Enter dates to see prices
      Room #5670615
      ...
        Enter dates to see prices
        Room Assigned on Arrival
        ...
        • Shower
        Enter dates to see prices
        Double Standard
        ...
        • Shower
        Enter dates to see prices

        Frequently asked questions

        What sort of non-water sports and outdoor activities are readily available at The Willows Hotel?

        The Willows Hotel offers non-water sport and outdoor activities such as golf course (within 3 km) for you to enjoy.

        Is car parking available at The Willows Hotel?

        The Willows Hotel offers car park onsite with charges applied for guest visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

        Does The Willows Hotel have an option for contactless check-in and check-out?

        At The Willows Hotel, guest visitors can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

        What is the average travel time to the nearest airport from The Willows Hotel?

        The average travel time to get from The Willows Hotel to the airport is 45 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

        How many floors does The Willows Hotel have?

        The Willows Hotel has a total of 4 floors.

        What was the average room rate for The Willows Hotel been in the past month?

        The average room rate for The Willows Hotel in the past month is 209.97 USD, compared to city's average of 216.09 USD.

        What is the verified guest review consensus about The Willows Hotel's food?

        63.0% of our past visitor reviews have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for The Willows Hotel down in the review.

        What is the typical rating that past Solo travelers' have given to The Willows Hotel?

        Verified solo travelers that have stayed at this property have given The Willows Hotel an average rating of 8.0. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

        What is the typical rating that verified Group travelers have given to The Willows Hotel?

        Verified group travelers that have stayed at this property have given The Willows Hotel an average rating of 8.1. You can check out more specific customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

        What is the nearest train, metro, or bus station to The Willows Hotel?

        The nearest train, metro, or bus station is Kedzie North Lawndale Railway Station, 10256.14 m away from The Willows Hotel.

        What famous natural sightseeing attractions are close to The Willows Hotel?

        The Willows Hotel is situated within Lake View, which makes it ideally close to natural scenery including Millennium Park.

        What is the closest airport to The Willows Hotel?

        The closest airport to The Willows Hotel is Southwest Michigan Regional Airport, 103.0 km away.

        See map

        Explore the neighborhood

        What people love about The Willows Hotel

        • 10

          Exceptional
          Cleanliness

          "The room was clean and cozy."

          joana

          |

          October 17, 2022

        • 10

          Exceptional
          Staff 

          "The Willows was clean, convenient and the friendliness staff you’ll ever meet."

          Jim

          |

          March 26, 2021

        • 8.4

          Excellent
          Spaciousness

          "Small room but comfortable and quiet."

          Rod

          |

          May 30, 2020

        Property ranking|Compared to 487 Chicago (IL) properties
        See all rankings
        Room comfort score
        9.5/10
        Service score
        8.8/10
        Cheapest price score
        Cleanliness score
        8.5/10
        Better than
        99
        %
        of Chicago (IL) properties
        Better than
        97
        %
        of Chicago (IL) properties
        Better than
        97
        %
        of Chicago (IL) properties
        Better than
        96
        %
        of Chicago (IL) properties
        Overall rating:

        8.4

        Excellent
        108 reviews
        Cleanliness
        8.5
        Facilities
        7.4
        Location
        9.0
        Read all reviews >
        What travelers say they love:
        Quaint hotel, beds were super comfy!
        Amy from United States
        Family with older children
        More about The Willows Hotel

        More about The Willows Hotel

        The Willows Hotel

        When you are looking for comfortable and convenient accommodations in Chicago (IL), make The Willows Hotel your home away from home. A stay at The Willows Hotel ensures an easy access to the lively city and all of its wonders.
        Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Willows Hotel. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
        While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at The Willows Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
        Rooms at The Willows Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator and mini bar are available in some select rooms.
        You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


        Dining and things to do

        Wake up with no worries at The Willows Hotel, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. If you like to eat in the privacy of your room, The Willows Hotel can arrange to have groceries delivered to your doorstep.
        Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, The Willows Hotel has a range of activities that will meet your needs. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


        Around the property

        While in Chicago (IL), take some time to venture outside of The Willows Hotel. Spend a day and acquire some cultural knowledge at The Art Institute of Chicago located 6.2 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Cloud Gate located 5.9 km away, among the most sought-after photographs for anyone visiting Chicago (IL). Skydeck Chicago - Willis Tower is located 6.1 km away, and is one of the most famous tourist spots to visit and photograph.


        Reasons to stay here

        Spend less here on rooms than you would at 97% of other accommodations in the city.
        Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
        This accommodation beats more than 99% of competition in the city on room comfort.

        Show less

        Amenities and facilities

        Very good
        Facilities

        7.4

        Most talked about facilities

        Breakfast

        3 mentions

        Housekeeping

        2 mentions

        Languages spoken
        • English
        • Bulgarian
        • Italian
        • Spanish
        • Vietnamese
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Fitness center
        • Golf course [on-site]
        • On-site entertainment
        • Pub crawl
        Cleanliness and safety
        • Anti-viral cleaning products
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Sterilizing equipment
        Dining, drinking, and snacking
        • Bar
        • Breakfast [buffet]
        • Breakfast [continental]
        • Grocery delivery
        • Restaurants
        • Room service
        • Snack bar
        • Vending machine
        Services and conveniences
        • Air conditioning in public area
        • Concierge
        • Contactless check-in/out
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Fireplace
        • Food delivery
        • Heating in public area
        • Ironing service
        • Laundromat
        • Laundry service
        • Luggage storage
        • Postal service
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        • Xerox/fax in business center
        Land sports
        • Golf course (within 3 km)
        Access
        • Exterior corridor
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        Getting around
        • Car park [charges apply]
        • Car park [nearby]
        • Car park [on-site]
        Available in all rooms
        • Air conditioning
        • Alarm clock
        • Bathrobes
        • Bathtub
        • Blackout curtains
        • Carpeting
        • Daily housekeeping
        • Desk
        • Free bottled water
        • Hair dryer
        • Heating
        • Individual air conditioning
        • In-room safe box
        • Internet access – wireless
        • Ironing facilities
        • Linens
        • Mini bar
        • Non-smoking
        • Private bathroom
        • Refrigerator
        • Satellite/cable channels
        • Shower
        • Telephone
        • Toiletries
        • Towels
        • Trash cans
        • Wi-Fi [free]

        Food and dining

        Breakfast options
        • Continental

        Location

        555 W Surf St, Lake View, Chicago (IL), United States, 60657
        Exceptional
        Location

        9

        Airports
        • Midway International Airport (MDW)
          18.1 km
        • O'Hare International Airport (ORD)
          22.3 km
        Public transportation
        • Diversey Railway Station
          800 m
        • Wellington Railway Station
          840 m
        Hospital or clinic
        • Howard Brown Health Diversey
          320 m
        Shopping
        • Water Tower Place
          4.3 km
        Convenience store
        • 7 Eleven
          1.2 km
        Cash withdrawal
        • ATM
          70 m

        What's nearby

        Popular landmarks
        • Wrigley Field
          1.9 km
        • 360 Chicago Observation Deck
          4.3 km
        • The Magnificent Mile
          4.6 km
        • Navy Pier
          5.7 km
        • Cloud Gate
          5.9 km
        • Millennium Park
          6.0 km
        • Skydeck Chicago - Willis Tower
          6.2 km
        • The Art Institute of Chicago
          6.3 km
        • Shedd Aquarium
          7.8 km
        • Museum of Science and Industry
          16.7 km
        Nearby landmarks
        • Toyscape
          160 m
        • Midwest Stereo
          180 m
        • Landmark’s Century Centre
          190 m
        • Gramaphone Records
          190 m
        • Apple Bite Mart
          200 m
        • Screenz
          210 m
        • Aveda Institute
          210 m
        • TimeLine Theatre
          280 m
        • Duke of Perth
          290 m
        • Howard Brown Health Diversey
          320 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 3-12 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from15:00
        • Check-out until11:00
        Getting around
        • Distance from city center5 miles
        • Travel time to airport (minutes)45
        Extras
        • Breakfast charge (unless included in room price)0 USD
        The property
        • Number of floors4
        • Number of rooms 55
        • Year property opened1906
        Parking
        • Daily parking fee25 USD

        Reviews of The Willows Hotel from real guests

        Provided by verified guests of Agoda
        8.4
        Cleanliness8.5
        Facilities7.4
        Location9.0
        Room comfort and quality9.5
        Service8.8
        Value for money8.0
        High score for Chicago (IL)
        Rating
        9+ Exceptional (19)
        8-9 Excellent (14)
        7-8 Very Good (9)
        6-7 Good (3)
        <6 Below Expectation (4)
        Time of the year
        Mar - May (7)
        Jun - Aug (17)
        Sep - Nov (19)
        Dec - Feb (6)

        Show reviews that mention 

        Showing 49 verified guest comments
        123
        10.0
        Exceptional
        joana from United States
        Solo traveler
        Queen Compact Room
        Stayed 3 nights in October 2022

        Awesome!”

        They got me early check in and late check out. Very accommodating. The location is great! It is near stores and restaurants. The room was clean and cozy. Bed was comfortable.

        Reviewed October 17, 2022

        See room deals

        10.0
        Exceptional
        Jonathan from United States
        Couple
        Queen Compact Room
        Stayed 1 night in May 2021

        Quality Service @ decent prices”

        The room we experienced was well stocked all around from toiletries to soft drinks to adult libations. The beds were very comfortable and the pillows were even more so especially after a nice work out @ the lake, which is within walking distance. The staff is very efficient & will go above & beyond to make sure your stay memorable.

        Reviewed May 14, 2021

        See room deals

        Thank you for staying @ the Willows and the wonderful review. We look forward to having you stay with us again when you visit Chicago.

        Responded May 24, 2021
        The Willows Hotel
        10.0
        Exceptional
        Jim from United States
        Family with teens
        Deluxe Queen Room with Two Queen Beds
        Stayed 2 nights in March 2021

        Wonderful Stay”

        Came in to visit family. The Willows was clean, convenient and the friendliness staff you’ll ever meet. We will definitely be back.

        Reviewed March 26, 2021

        See room deals

        Jim, We appreciate your feedback and comments about the Willows Team! Thank you for staying @ the Willows.

        Responded April 01, 2021
        The Willows Hotel
        10.0
        Exceptional
        Philip from India
        Solo traveler
        Queen Compact Room
        Stayed 3 nights in October 2020

        Fantastic place! ”

        Great place to stay in Chicago! Full value for the money. Great energy from the staff, especially the manager Juan who obviously sets the tone from the top down. Highly recommended!

        Reviewed October 12, 2020

        See room deals

        Phillip, We appreciate your positive comments about your stay @ the Willows Hotel and our Super Staff! Please feel free to visit again in the near future.

        Responded October 22, 2020
        The Willows Hotel
        9.6
        Exceptional
        Oscar from United States
        Solo traveler
        Queen Compact Room
        Stayed 1 night in July 2020

        I was able to get an early check in”

        The girl at lobby Front desk was very helpful (caucasian young girl) Thank you! Also Jose is nice and very friendly

        Reviewed July 03, 2020

        See room deals

        Thank you for taking the time to rate and review our hotel. We are so happy you enjoyed your stay with us.

        Responded July 10, 2020
        The Willows Hotel
        9.6
        Exceptional
        John from United States
        Family with young children
        Deluxe Queen Room with Two Queen Beds
        Stayed 2 nights in September 2020

        Beautiful”

        It was exactly what we needed and then some! Local, beautiful, everything we needed for our stay. It was great!

        Reviewed October 06, 2020

        See room deals

        John, Thank you for your most recent stay and taking the time to review the Willows Hotel. We appreciate your comments and feedback and hope that you visit the Hotel again in the near future.

        Responded October 22, 2020
        The Willows Hotel
        8.8
        Excellent
        Neil from United Kingdom
        Solo traveler
        Queen Standard Room
        Stayed 2 nights in January 2021

        Old but nice”

        Although the finishes in my room were very dated, everything was incredibly clean and the staff were very friendly. The bed was super comfortable and WiFi speeds were good. Despite the ageing building, when considering the cleanliness, relative low price, and convenient location, I would stay here again. I know that COVID has thrown off standard procedure, but I feel the "included breakfast" could have been served individually wrapped as opposed to not at all. Also, the outside of the windows need to be washed so one can actually see through them.

        Reviewed February 05, 2021

        See room deals

        @Neil, We are pleased to hear that you found our hotel to be cozy and comfortable and that you loved the location. Thank you for your review and for staying with us at the Willows Hotel. We as a hotel have had to adapt to changes during these times to keep guests safe and clean. During normal Non Covid-19 days we offer many amenities but have had to adjust our business model to keep our guests safe. The hotel anticipates to offer an option of a grab and go as occupancy and travelers start to increase and visit the Willows Hotel.

        Responded February 07, 2021
        The Willows Hotel
        8.8
        Excellent
        Neil from United Kingdom
        Solo traveler
        Queen Standard Room
        Stayed 10 nights in January 2021

        Creaky old building, overall positive stay”

        Although the finishes in my room were very dated, everything was incredibly clean and the staff were very friendly. The bed was super comfortable and WiFi speeds were good. Despite the ageing building, when considering the cleanliness, relative low price, and convenient location, I would stay here again. I know that COVID has thrown off standard procedure, but I feel the "included breakfast" could have been served individually wrapped as opposed to not at all.

        Reviewed February 05, 2021

        See room deals

        @Neil, We are pleased to hear that you found our hotel to be cozy and comfortable and that you loved the location. Thank you for your review and for staying with us at the Willows Hotel. We as a hotel have had to adapt to changes during these times to keep guests safe and clean. During normal Non Covid-19 days we offer many amenities but have had to adjust our business model to keep our guests safe. The hotel anticipates to offer an option of a grab and go as occupancy and travelers start to increase and visit the Willows Hotel.

        Responded February 07, 2021
        The Willows Hotel
        9.2
        Exceptional
        Thomas from United States
        Solo traveler
        Executive King Room
        Stayed 1 night in July 2021

        Great place great location ”

        It’s not the Ritz Carlton but it’s a really great place in a great location for reasonable price. I highly recommend it.

        Reviewed July 16, 2021

        See room deals

        8.8
        Excellent
        Nanette from United States
        Group
        Deluxe Queen Room with Two Queen Beds
        Stayed 1 night in June 2021

        Quick trip to see a Cubs game”

        The Willows is an older,comfortable hotel with an excellent location for attending any event at Wrigley field. I would happily stay here again!

        Reviewed July 04, 2021

        See room deals

        Thank you for your kind review and for staying with us recently. We are thrilled to hear you enjoyed your stay with us.

        Responded July 15, 2021
        The Willows Hotel
        8.8
        Excellent
        Sean from United States
        Couple
        Executive King Room
        Stayed 3 nights in October 2020

        Hanging out at the Willows ”

        Hip boutique hotel in Lincoln Park. Close to a variety of restaurants, stores and one of my favorite movie theaters. (Landmark). Juan was a fantastic host. I look forward to returning soon!

        Reviewed October 08, 2020

        See room deals

        Sean, Thank you for visiting the Willows Hotel and reviewing the Hotel. We look forward to you staying in the future.

        Responded October 22, 2020
        The Willows Hotel
        8.8
        Excellent
        Mary from United States
        Group
        Executive King Room
        Stayed 4 nights in June 2021

        Great location ”

        Next to Lincoln Park and restaurants. Friendly staff. No coffee in rooms or lobby. Desk clerk must hand it to you. $25 a day car park is well priced.

        Reviewed June 08, 2021

        See room deals

        Mary, Thank you for staying @ the Willows Hotel, we appreciate your business and your comments.

        Responded June 17, 2021
        The Willows Hotel
        8.4
        Excellent
        Rod from United States
        Business traveler
        Queen Compact Room
        Stayed 1 night in May 2020

        Excellent”

        No breakfast. Room's view out the window is a solid brick wall. Small room but comfortable and quiet.

        Reviewed May 30, 2020

        See room deals

        Thank you for your review and for staying with us recently. We appreciate your feedback

        Responded July 10, 2020
        The Willows Hotel
        7.6
        Very good
        Amy from United States
        Family with teens
        Deluxe Queen Room with Two Queen Beds
        Stayed 1 night in July 2021

        Nice for quick overnight ”

        Quaint hotel, beds were super comfy! Not many amenities, which was fine for us since we were doing a quick overnight. Was disappointed that the offer we booked said free breakfast and upon arrival they are not serving food. I wish the offers would be updated to be accurate. Parking was fine, although you do have to pay. Would be nice since no breakfast that they had a voucher for parking.

        Reviewed July 17, 2021

        See room deals

        7.6
        Very good
        Oscar from United States
        Solo traveler
        Queen Compact Room
        Stayed 2 nights in June 2020

        Cozy, great location, room too small for price but I managed ”

        You can walk everywhere and find what you need, restaurants, gym, grocery store, tanning place, etc

        Reviewed June 24, 2020

        See room deals

        Thank you for your review and for staying with us recently. We appreciate your feedback

        Responded July 10, 2020
        The Willows Hotel
        6.8
        Good
        Timothy from United States
        Solo traveler
        Queen Compact Room
        Stayed 1 night in July 2020

        Dated, needs a renovation”

        The location and price of the hotel was great. But the rooms are small and dated.

        Reviewed July 30, 2020

        See room deals

        Timothy, Thank you for staying @ the Willows recently. We appreciate your feedback and reviewing the hotel. In the future if you visit the Willows again we do offer larger room types such as an Executive King room which is large and spacious. Please feel free to visit our website to view room types and sizes.

        Responded October 22, 2020
        The Willows Hotel
        6.0
        Darryl from United States
        Couple
        Queen Compact Room
        Stayed 3 nights in August 2021

        The Willows unfortunately wilted 🥀 ”

        I had high expectations for this Hotel and it let me down in most categories. The rooms are very small for what you pay. The staff was not very friendly or accommodating . The interior appearance of hotel lobby was average but the rooms was poor. I don’t mind an older hotel with character but this hotel had none. I will say on a positive note that the exterior of the building is lovely and the neighborhood is wonderful but those two things can’t over come the overall poor experience of this hotel.

        Reviewed August 23, 2021

        See room deals

        5.2
        shannon from United States
        Couple
        Queen Standard Room
        Stayed 2 nights in December 2021

        Above average”

        doesn’t look like the pictures, good location though

        Reviewed December 08, 2021

        See room deals

        Thank you for your kind review and for staying with us recently.

        Responded December 09, 2021
        The Willows Hotel
        3.6
        Debra from United States
        Couple
        Queen Standard Room
        Stayed 4 nights in May 2022

        Acceptable”

        The two person room was designed for one. Bed too soft. Bathroom could be cleaner.

        Reviewed May 10, 2022

        See room deals

        8.3
        Excellent
        Phillip from United States
        Couple
        Queen Standard Room
        Stayed 2 nights in February 2010

        The Willows Hotel”

        Staff was very helpful. Went out of the way to correct problems.
        The hotel is older. They could invest in some new windows.

        We found the Willows Hotel in the Lincoln Park section of Chicago to be a very nice place to stay. When we arrived early they let us have an early check in. Our first room was too cold and they upgraded us to a better room. Staff is very helpful. We enjoyed the neighborhood and the many nice locally owned restaurants just a short walk from the hotel.

        Reviewed March 01, 2010

        See room deals

        123
        This is a popular property. Don't miss out!

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