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The Willows Hotel
555 W Surf St, Lake View, Chicago (IL), United States, 60657 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Lake View part of Chicago (IL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Millennium Park. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Golf course [on-site]
Fitness center
Bar
Awesome!”
They got me early check in and late check out. Very accommodating. The location is great! It is near stores and restaurants. The room was clean and cozy. Bed was comfortable.
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Quality Service @ decent prices”
The room we experienced was well stocked all around from toiletries to soft drinks to adult libations. The beds were very comfortable and the pillows were even more so especially after a nice work out @ the lake, which is within walking distance. The staff is very efficient & will go above & beyond to make sure your stay memorable.
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Thank you for staying @ the Willows and the wonderful review. We look forward to having you stay with us again when you visit Chicago.
Wonderful Stay”
Came in to visit family. The Willows was clean, convenient and the friendliness staff you’ll ever meet. We will definitely be back.
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Jim, We appreciate your feedback and comments about the Willows Team! Thank you for staying @ the Willows.
Fantastic place! ”
Great place to stay in Chicago! Full value for the money. Great energy from the staff, especially the manager Juan who obviously sets the tone from the top down. Highly recommended!
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Phillip, We appreciate your positive comments about your stay @ the Willows Hotel and our Super Staff! Please feel free to visit again in the near future.
I was able to get an early check in”
The girl at lobby Front desk was very helpful (caucasian young girl) Thank you! Also Jose is nice and very friendly
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Thank you for taking the time to rate and review our hotel. We are so happy you enjoyed your stay with us.
Beautiful”
It was exactly what we needed and then some! Local, beautiful, everything we needed for our stay. It was great!
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John, Thank you for your most recent stay and taking the time to review the Willows Hotel. We appreciate your comments and feedback and hope that you visit the Hotel again in the near future.
Old but nice”
Although the finishes in my room were very dated, everything was incredibly clean and the staff were very friendly. The bed was super comfortable and WiFi speeds were good. Despite the ageing building, when considering the cleanliness, relative low price, and convenient location, I would stay here again. I know that COVID has thrown off standard procedure, but I feel the "included breakfast" could have been served individually wrapped as opposed to not at all. Also, the outside of the windows need to be washed so one can actually see through them.
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@Neil, We are pleased to hear that you found our hotel to be cozy and comfortable and that you loved the location. Thank you for your review and for staying with us at the Willows Hotel. We as a hotel have had to adapt to changes during these times to keep guests safe and clean. During normal Non Covid-19 days we offer many amenities but have had to adjust our business model to keep our guests safe. The hotel anticipates to offer an option of a grab and go as occupancy and travelers start to increase and visit the Willows Hotel.
Creaky old building, overall positive stay”
Although the finishes in my room were very dated, everything was incredibly clean and the staff were very friendly. The bed was super comfortable and WiFi speeds were good. Despite the ageing building, when considering the cleanliness, relative low price, and convenient location, I would stay here again. I know that COVID has thrown off standard procedure, but I feel the "included breakfast" could have been served individually wrapped as opposed to not at all.
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@Neil, We are pleased to hear that you found our hotel to be cozy and comfortable and that you loved the location. Thank you for your review and for staying with us at the Willows Hotel. We as a hotel have had to adapt to changes during these times to keep guests safe and clean. During normal Non Covid-19 days we offer many amenities but have had to adjust our business model to keep our guests safe. The hotel anticipates to offer an option of a grab and go as occupancy and travelers start to increase and visit the Willows Hotel.
Great place great location ”
It’s not the Ritz Carlton but it’s a really great place in a great location for reasonable price. I highly recommend it.
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Quick trip to see a Cubs game”
The Willows is an older,comfortable hotel with an excellent location for attending any event at Wrigley field. I would happily stay here again!
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Thank you for your kind review and for staying with us recently. We are thrilled to hear you enjoyed your stay with us.
Hanging out at the Willows ”
Hip boutique hotel in Lincoln Park. Close to a variety of restaurants, stores and one of my favorite movie theaters. (Landmark). Juan was a fantastic host. I look forward to returning soon!
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Sean, Thank you for visiting the Willows Hotel and reviewing the Hotel. We look forward to you staying in the future.
Great location ”
Next to Lincoln Park and restaurants. Friendly staff. No coffee in rooms or lobby. Desk clerk must hand it to you. $25 a day car park is well priced.
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Mary, Thank you for staying @ the Willows Hotel, we appreciate your business and your comments.
Excellent”
No breakfast. Room's view out the window is a solid brick wall. Small room but comfortable and quiet.
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Thank you for your review and for staying with us recently. We appreciate your feedback
Nice for quick overnight ”
Quaint hotel, beds were super comfy! Not many amenities, which was fine for us since we were doing a quick overnight. Was disappointed that the offer we booked said free breakfast and upon arrival they are not serving food. I wish the offers would be updated to be accurate. Parking was fine, although you do have to pay. Would be nice since no breakfast that they had a voucher for parking.
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Cozy, great location, room too small for price but I managed ”
You can walk everywhere and find what you need, restaurants, gym, grocery store, tanning place, etc
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Thank you for your review and for staying with us recently. We appreciate your feedback
Dated, needs a renovation”
The location and price of the hotel was great. But the rooms are small and dated.
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Timothy, Thank you for staying @ the Willows recently. We appreciate your feedback and reviewing the hotel. In the future if you visit the Willows again we do offer larger room types such as an Executive King room which is large and spacious. Please feel free to visit our website to view room types and sizes.
The Willows unfortunately wilted 🥀 ”
I had high expectations for this Hotel and it let me down in most categories. The rooms are very small for what you pay. The staff was not very friendly or accommodating . The interior appearance of hotel lobby was average but the rooms was poor. I don’t mind an older hotel with character but this hotel had none. I will say on a positive note that the exterior of the building is lovely and the neighborhood is wonderful but those two things can’t over come the overall poor experience of this hotel.
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Above average”
doesn’t look like the pictures, good location though
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Thank you for your kind review and for staying with us recently.
Acceptable”
The two person room was designed for one. Bed too soft. Bathroom could be cleaner.
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The Willows Hotel”
We found the Willows Hotel in the Lincoln Park section of Chicago to be a very nice place to stay. When we arrived early they let us have an early check in. Our first room was too cold and they upgraded us to a better room. Staff is very helpful. We enjoyed the neighborhood and the many nice locally owned restaurants just a short walk from the hotel.
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